176 to 200 of 240 Customer Experience Jobs in the South East

Your goal is to complete tasks to a high standard, following established processes and collaborating effectively within a team environment. Your role will involve technical site analysis to resolve customer issues and perform field service duties related to a variety of electrical distribution products and solutions. We value your expertise and commitment to ensuring reliable power systems for our … work is completed to the highest standards and in line with company, industry, and site-specific guidelines. Be a professional representative of the company at all times, with a customer-focused and solution-oriented approach. Supporting colleagues and contributing to the day-to-day success of the service department. Attending training and development sessions to stay current with technology … and returned according to company procedures. Complying with all safety, cyber security, and operational policies and procedures. Taking a proactive approach to continuous improvement, teamwork, and delivering a great customer experience. ADDITIONAL INFORMATION Excellent opportunities for overtime, including out-of-hours and weekend work. Participation in a 24/7 on-call weekly rota (with annual allowance). Some More ❯

experience. You are the primary point of contact for your commercial teams to shape and deliver the digital category strategy, considering a range of KPIs such as revenue, margin, customer growth, conversion and many more. The Role: The Purpose of the Role: Key Responsibilities: Develop and implement comprehensive category strategies to achieve and exceed revenue and profitability targets. Analyse … market trends, customer behaviour, and competitive landscape to identify growth opportunities Use data-driven insights to identify and implement continuous improvements to site and category performance. Collaborate with a wide range of functions including the wider digital team, product, engineering, UX, operations, and customer service teams to ensure seamless end-to-end customer experiences. Work closely with … relevant activity to minimise stockouts and sell through excess inventory. Drive and implement on-site campaign activity and promotional changeovers, considering key commercial opportunities, NPD, wider campaign focus and customer & market demand. Drive initiatives to enhance the customer journey, from discovery to post-purchase with data at the heart of all decision Location: This role can be based More ❯

and with critical enabling partner functions across the world including Digital Technology, Insights to Impact, Global Marketing, Marketing Operations, Analytics, and others, to deliver seamless, data- and technology-driven customer experiences. What you'll do Design and evolve scalable omnichannel services within UCB's centralized Omnichannel Hub Own the Hub services roadmap, prioritizing launches and identifying future service needs … Insights to Impact, Marketing, and Analytics Partner with affiliates to ensure Hub services meet needs and drive adoption Interested? For this role we're looking for the following education, experience and skills Minimum Experience/Skills Required: 10-15+ years of experience in digital operations, service delivery, or omnichannel enablement ideally within pharma, or at least … within life sciences or another regulated industry. Fluency in English is required Bachelor's Degree Preferred Experience/Skills Master's Degree/Other Advanced Degree Proven track record in designing and scaling digital or omnichannel services in a global or regional shared services model Strong operational and delivery mindset with experience in resource planning, project portfolio management More ❯

Analyst to join our client based in Brighton. The ideal candidate will have a track record of meeting online sales targets using conversion optimisation tools and tactics and have experience with website usability, conversion funnels, A/B, and multivariate testing. Salary £35k DOE plus performance related bonus. Your main responsibility will be using data insight to increase conversion … rates. You will also optimise the customer journey using analytic tools to also improve the customer experience. Requirements Familiar with digital campaigns Experience with online marketing Experience with B2B and B2C business Ability to conceive and construct online experiments Working knowledge of CSS and HTML Able to build own tests and designs Google Analytics VWO AB More ❯

focused HubSpot Specialist to lead the configuration, management, and optimisation of our HubSpot platform. You’ll play a key role in ensuring HubSpot effectively supports our Marketing, Sales, and Customer Service teams, driving seamless customer experiences, improving workflows, and supporting overall business performance. Who are we and what do we do? Snap Finance UK is a rapidly growing … and is based in Milton Keynes, with the backing of its parent company, founded in the United States in 2012. Discover more about us at www.snapfinance.co.uk. Reporting to: Existing Customer Marketing Manager Location: Crownhill, Milton Keynes/Hybrid Working (2-3 days a week in office) Hours: Monday – Friday - 37.5 hours a week. Salary: £competitive Your key responsibilities will … training and support to BDMs and AMs on HubSpot usage and best practices. Revenue & Business Operations Build and maintain reports and dashboards to track KPIs across marketing, sales, and customer success. Automate processes to reduce manual entry, streamline lead-to-profit journey, and improve SLA adherence. Assist with integrations between HubSpot and tools like Salesforce, Slack, Zoom, Stripe, LinkedIn More ❯

Social network you want to login/join with: Graduate Support Analyst, Excel, Data Analytics, Data Entry, COR7294 Are you a recent graduate with a passion for customer service, problem-solving, and excellent Excel skills, including experience with pivot tables and VLOOKUPs? If so, this could be the ideal opportunity to kick-start your career! My client, a … forward-thinking Oxfordshire-based organisation, is looking for a Customer Service Specialist/Graduate Support Analyst to join their team at an exciting time. This role is perfect for a dynamic and enthusiastic individual eager to make an impact by supporting clients and improving customer experience. The Role Based at their Oxfordshire site, you'll work closely with … a small, collaborative team, using your technical skills to enhance customer interactions. You'll be responsible for handling customer queries, streamlining processes, and providing insights to improve their service delivery. Your contribution will directly influence how the business engages with its clients and ensures satisfaction. The Company You'll be joining an innovative organisation delivering cloud-based technology More ❯

Contract Type: Permanent Salary: Competitive Closing Date: 10th August 2025 ️ At Virgin Atlantic, we're more than just an airline-we're a brand that reimagines the way people experience travel. With a bold vision to become the most loved travel company, we thrive on challenging the status quo, pushing the boundaries of aviation, and celebrating individuality every step … System (BCMS)-ensuring compliance with internal and external standards, including ISO 22301. You will be responsible for designing, maintaining, and exercising contingency plans that protect our people, operations, and customer experience. From scenario-based playbooks to live response coordination, you'll play a critical role in ensuring Virgin Atlantic remains responsive, agile, and prepared for the unexpected. Day to … Conduct post-incident reviews, identifying root causes, improvements, and ensuring corrective actions are implemented and embedded. About you We're looking for a resilient, forward-thinking professional with proven experience in business continuity and a passion for driving operational stability in a complex, high-stakes environment. Experience & Qualifications: Experience in a dedicated Business Continuity role/Leading More ❯

You'll Do Inspire Clients : Deliver engaging, high-impact demos that showcase how Blue Yonder transforms manufacturing planning. Be a Trusted Expert : Apply industry and domain knowledge to map customer needs to solution capabilities. Configure & Prototype : Build workflows and simulations in our platform to bring solution concepts to life. Train & Tune AI Models : Collaborate on AI/ML model … support performance tuning using Python or other tools. Collaborate with Sales : Support Account Managers and Client Partners in the sales cycle, from early discovery to proposal. Guide Innovation : Share customer feedback and insights with Product and R&D to inform ongoing development. Enable Success : Work closely with Services teams to ensure smooth handover from sales to delivery. Drive Visibility … Support marketing campaigns, events, and webinars to build Blue Yonder's presence in the market. What You Bring Experience in a Solution Advisory, Pre-Sales, or Consulting role (ideally in manufacturing, supply chain technology, or planning software). Strong understanding of Manufacturing Planning processes and industry dynamics. Experience configuring enterprise solutions and building demos or prototypes. Basic to More ❯

our digital capabilities, we're looking for an experienced and passionate Engineering Manager to lead our Basket & Checkout squad. This team plays a vital role in our e-commerce experience, helping millions of customers every year complete their wellness journey with ease and confidence. As Engineering Manager for our Basket & Checkout squad, you'll play a central role in … owning the delivery of reliable, performant, and user-centric software. Working closely with Product and Tech leadership, you'll ensure our checkout experience is as simple and seamless as our customers expect. Your responsibilities will include: Technical Leadership Own and evolve the technical direction of the team, ensuring it aligns with our wider platform strategy. Lead architecture design and … best. Embed our EPIC values—Excellence, Passion, Integrity, and Care—in everything the team does. Software Delivery Partner with Product Managers and Technical Program Managers to deliver against ambitious, customer-focused roadmaps. Lead sprint planning, manage team capacity, and balance priorities across features, tech debt, and operational improvements. Ensure robust CI/CD pipelines, testing frameworks, and monitoring systems More ❯

validation, and backend automation is truly valued.Join a collaborative, fast-moving team that’s shaping the future of retail tech—partnering with high-profile global brands to deliver seamless customer experiences at scale.Their platform powers clienteling, POS, and customer success—all in one. And it’s their clients’ real-world use cases that drive the roadmap, ensuring the … Company Bonus, Private Healthcare, Share Options, every other Friday off (compressed working) Location: Remote-first – occasional meetups in London HQ/9-day fortnight What You’ll Bring Deep experience in API and backend test automation Proficiency in Python or JavaScript , with strong scripting and automation capability Hands-on with tools like Postman, PyTest, Locust, K6 , or similar for More ❯

and respectful communication skills both with customers and within internal departments. Including: Listening, ability to identify and validate assumptions. Ability to use effective questioning to confirm understanding of a customer problem and then provide help to solve it Delivery of technical information (written and verbal) to customers of varying technical expertise and experience Methodical troubleshooting, technical skill and … into: Group Lead, QA Engineering. About NICE NICELtd.(NASDAQ: NICE)software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,fight financial crimeand ensure public safety.Every day, NICE software managesmore than120 million customer interactions and monitors3+billion financial transactions. Known as an innovation powerhouse that excels in AI More ❯

light a fire within you. Designated Support Engineer - Southampton (hybrid) So, what's the role all about? The Senior Technical Support Engineer will be dedicated to a high-priority customer, providing expert guidance and support to their end users on the efficient and effective use of their Workforce Management (WFM) software solution. This role is crucial in helping the … customer achieve their business objectives. Additionally, the Senior Technical Support Engineer will collaborate with various teams at NiCE to ensure the overall health and performance of the cloud-based WFM solution. How will you make an impact? Work with various NiCE departments (Support and R&D) and the customer for end-to-end resolution of issues Maintain high … customer satisfaction throughout the entire problem resolution process, through frequent customer updates Conduct thorough and detailed troubleshooting to provide quality support to the client, and minimize escalations Participate in knowledge transfer activities as required Work in accordance with NiCE support process, procedures, contractual SLA's Document all interactions related to services requests (SRs) in NiCE Support System in More ❯

of proof of concepts and conference room pilots by preparing data, environments, and configuration details. Collaborate with internal stakeholders to ensure demo assets are aligned with sales strategy and customer requirements. Maintain and enhance a library of reusable demo components and assets. Provide feedback on demo and POC performance to help improve future assets and processes. Remote Role. Limited … Us Who are we? We are a proven, passionate bunch of disruptors. Our work is all about tapping into your potential so we can deliver the best solutions and customer experiences on the planet. Collaboration, respect, and a great work-life balance earned us the title of "Best Place to Work- Employees' Choice" by Glassdoor. Our people are smart … world leader in digital supply chain and omni-channel commerce fulfillment. Our intelligent, end-to-end platform enables retailers, manufacturers and logistics providers to seamlessly predict, pivot and fulfill customer demand. With Blue Yonder, you can make more automated, profitable business decisions that deliver greater growth and re-imagined customer experiences. Blue Yonder - Fulfill your Potential. "Blue Yonder More ❯

with cutting-edge solutions. You'll be working on high-impact projects that sit at the heart of the financial services industry-transforming systems, integrating new platforms, and enhancing customer experiences at scale. What You'll Be Doing As a Senior Business Analyst, you will play a pivotal role in bridging business needs and technology solutions-particularly where API … re Looking For To succeed in this role, you should bring a balance of technical systems knowledge, particularly around APIs, and strong stakeholder communication skills. You will need : Proven experience as a Business Analyst or Systems Analyst in a financial services, payments, or fintech environment. Strong knowledge of API-based systems (REST, JSON, XML) and how to document and … validate API requirements. Familiarity with tools like Postman, Swagger/OpenAPI, or similar for API analysis and testing. Experience working with Agile methodologies (SAFe preferred) and tools like Jira or Rally. Knowledge of systems development life cycles (waterfall, Agile, hybrid). Solid understanding of the regulatory/compliance landscape in financial services. Strong analytical and communication skills, with the More ❯

the team to follow Developing skills to mentor other developers on methodologies, optimization techniques and areas for growth Requirements: Have a BS degree in Engineering Computer Science or equivalent experience Have an excellent knowledge of continuous software delivery including using and developing with applicable toolsets Be proficient in development languages, including one or more the following: Java, Springboot, Python … we share a common global vision for Cirium based diversity, inclusion and collaboration and our passion for discovery will transform industries. Our team delivers insight, built from decades of experience in the sector, enabling travel companies, aircraft manufacturers, airports, airlines and financial institutions, among others, to make logical and informed decisions which shape the future of travel, growing revenues … and enhancing customer experiences. Cirium has 12 offices globally with over 480 employees and is part of RELX PLC, a global provider of information-based analytics and decision tools for professional and business customers with over 30,000 employees. More ❯

Months potential to extension About Client: A leading UK financial services institution with a strong focus on innovation and digital transformation. The company is committed to delivering excellent customer experiences through advanced technology and robust IT infrastructure. They prioritize resilience, security, and continuous improvement in their IT operations, making them a top employer for technology professionals. Overview: Client is … business processes using DynatraceCollaborate with internal teams to configure alerts and monitoring rulesJoin workshops with third-party vendors to align on observability best practices Technical Requirements: Strong hands-on experience with Dynatrace in the following areas: Application Performance Monitoring Anomaly detection and alerting Synthetic monitoring and log monitoring Real User Monitoring across web and mobile Dynatrace Query Language DQL … the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. More ❯

and security software foundation, especially related to Linux, messaging, and cloud services, a proven track record of successfully interfacing with customers on both technical and non-technical levels, substantial experience driving concurrent projects and issues to completion with little direction, and above all, a passion for ensuring a top-quality customer experience. Your day-to-day Independently provide … and proactive technical leadership and support to Proofpoint's strategic customers with little direction. Manage and monitor support interactions, serving as an internal advocate for strategic customers, responding to customer escalations, and proactively escalating when needed. Direct crisis and incident response, working with the account team, technical support, operations and engineering teams to ensure timely resolution, while communicating effectively … with customers. Meet regularly with clients, both remotely and on-site, to review support interactions, system status, major issues, upcoming releases, and other pertinent items. Create and deliver executive customer presentations that outline system performance, potential issues, ROI and suggested forward courses of action. Develop deep understanding of customer's business and operational needs. Maintain deep practical technical More ❯

financial services and insurance clients, in a senior, hands-on role. As a Data Architect you will help clients to solve a wide range of business problems, designing exceptional customer experiences and products, ensuring they get the most of out of technology solutions to enhance business capabilities with a focus on data architecture design and delivery. You'll partner … work from home model with two days a week in the London, City office (or at client site in London). About you: You are a Data Architect with experience of architecting and implementing data strategy, solutions and governance models You have experience of aligning data architecture and strategy across multiple programmes, work streams and business units You … have strong experience of developing enterprise data platforms with cloud data technologies (AWS, Data Bricks, GCP, Azure) You have a good knowledge of Contextual Data Modelling, Entity Relationship Modelling, Logical and Physical Data Modelling and Data Lake design You have experience within a financial services or consultancy environment You have advanced communication, client facing and stakeholder management skills More ❯

including ISO 27001, ISO 27701, ISO 42001, GDPR, DORA, Cyber Essentials, and Cyber Essentials Plus. Familiarity with CSOC tools such as Rapid7 InsightIDR or other SIEM solutions. Hands-on experience in internal and external audits, compliance assessments, and process improvement. Basic understanding of incident response frameworks and cybersecurity best practices. Exceptional analytical, organizational, and communication skills. Commitment to continuous … and a vibrant, interactive atmosphere. About NICE NICELtd. (NASDAQ: NICE)software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,fight financial crimeand ensure public safety.Every day, NICE software managesmore than120 million customer interactions and monitors3+billion financial transactions. Known as an innovation powerhouse that excels in AI … other category protected by law. About NICE NICELtd.(NASDAQ: NICE)software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,fight financial crimeand ensure public safety.Every day, NICE software managesmore than120 million customer interactions and monitors3+billion financial transactions. Known as an innovation powerhouse that excels in AI More ❯

sit within a core value stream and focus on developing and implementing innovative digital technology. You will lead and coach a team of technical experts who build software and customer experiences that continues to drive, shape and deliver our client's customer-centric, data driven and digital first strategy. The Role: Technical Lead for a squad, ensuring collaborative … working with Product Owners and Developers to design and build customer facing systems using React front ends, Java microservices and the latest cloud technologies Lead, manage and coach a team of engineers. You will lead from the front with expert hands-on software development experience and ensure high technical standards are met throughout the team. Collaborate with the … the team and champion/drive tech change wider than your squad. What you will bring: Expert in backend development with Java 8+ Frontend development using React - highly desired Experience with CI/CD, Jenkins and Docker (ideally with Kubernetes) as well as cloud platform experience, ideally AWS. A passion for people and a deep love of technology More ❯

monitor SQL Other duties assigned by the manager Have you got what it takes? Bachelor's degree in Computer Science, Business Information Systems, or related field or equivalent work experience required. 5+ years maintaining SQL Server mission-critical databases 5+ years of TSQL programming 2+ years implementing and maintaining database replication 2+ years implementing and maintaining SQL Server Availability … and a vibrant, interactive atmosphere. About NiCE NICELtd. (NASDAQ: NICE)software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,fight financial crimeand ensure public safety.Every day, NiCE software managesmore than120 million customer interactions and monitors3+billion financial transactions. Known as an innovation powerhouse that excels in AI More ❯

Founder positioning/profile raising Content Strategy : Develop compelling content across all formats to educate market and drive demand Event Marketing : Plan and execute industry events, conferences, webinars, and customer experiences Digital Marketing : Oversee website optimisation, social media strategy, and email marketing campaigns Video Production : Create engaging video content for multiple channels and audiences Brand Development : Ensure consistent brand … marketing metrics, KPIs, and reporting frameworks Optimise marketing funnel performance and conversion rates Analyse market trends and competitive landscape Support international expansion efforts What You'll Bring Significant marketing experience, with evidence of leadership in previous roles Proven track record of building marketing functions from the ground up Experience launching products or companies in new/emerging categories … Strong background in B2B marketing with both inbound and outbound strategies Ideally, international marketing experience Budget management and P&L responsibility Team building and leadership experience Technical & Strategic Skills Deep understanding of modern marketing stack and technologies Data-driven approach to marketing with strong analytical skills Content creation and storytelling expertise Event planning and execution experience PR More ❯

specific strategic and high impact projects or programmes of work for Hastings, supporting operations and commercial teams to deliver significant indemnity and operational savings and provide a market leading customer experience. By partnering closely with the relevant business leaders, you will be accountable for the design, development and deployment of one or more projects and programmes. You will be … to prioritise change to best meet the business need and to that end, you will lead a project team including process design resources, digital resources, operational delivery managers, data, CX and other resources as required to meet their goals. Job details - you'll need to have demonstrable experience in: Leading and managing end to end transformation projects and programmes … including automation and decisioning via straight through processing Once core functionality is delivered on a project, transitioning into a continuous test and learn state to optimise the commercial and customer outcomes over the long term Essential skills we would love you to have: Substantial experience in a transformational leadership role with a background in Lean Six Sigma, Agile More ❯

works alongside a number of global corporations such as ITV, Samsung and TUI (to name a few) is currently hiring a Adobe Campaign Developer with one to two years experience in designing workflows, campaigns and communication strategies within Adobe Campaign.This is an exciting/challenging position where you will work directly with the end clients owning the delivery of … translate them into technical specifications and solutions within Adobe Campaign. Design and implement Adobe Campaign workflows, campaigns, and communication strategies that align with clients' marketing objectives and deliver exceptional customer experiences. Configure and customise Adobe Campaign to meet clients' specific needs, including data integration, segmentation, personalisation, and reporting. Develop and maintain documentation, including technical design documents, project plans, and … and integrity within Adobe Campaign. Stay up-to-date with the latest Adobe Campaign features, updates, and industry trends to drive innovation and maximise platform capabilities. Skills required: Previous experience delivering Adobe Campaign implementation projects is a must Experience with data integration, APIs, and database technologies, preferably in a marketing context is a must. A consultative approach to More ❯

Are you a technically skilled problem solver who thrives on delivering exceptional customer experiences? Join our team as a Professional Services Technical Engineer, where you will ensure smooth operations and high customer satisfaction by leading data transfers and supporting professional services projects. You'll play a crucial role in maintaining and enhancing our data migration tools, troubleshooting technical … for our customers. What You'll Do: Lead and manage data transfers within the professional services team Maintain and improve the .NET-based split tool for migrations Collaborate with Customer Success, Product, Dev, and DevOps teams Perform thorough pre- and post-migration testing Generate accurate reports on migration outcomes Troubleshoot technical issues reported by customers and support teams Reproduce … and troubleshooting guides Escalate critical issues to senior technical staff with detailed recommendations What You'll Bring: Strong SQL skills, including query writing and use within C#/.NET Experience with relational/NoSQL database testing and SQL Server Management Studio Basic C#/.NET programming and OOP knowledge Proven technical support experience, ideally in SaaS or software More ❯