51 to 75 of 142 Customer Insight Jobs in the South East

Product Director: Social Care & Education

Location
Oxford, England, United Kingdom
millions of people. We are looking for an experienced Product Director to shape product strategy, drive portfolio performance and lead the successful delivery of customer value across multiple products and markets. This is a highly visible leadership role for someone who combines strategic thinking with strong execution. You will … influence senior stakeholders, balance commercial opportunities with customer needs, and ensure product investment decisions deliver measurable outcomes. What you'll be doing Define and lead product strategy across multiple portfolios and markets Shape roadmap priorities using customer insight, market evidence and business objectives Deliver portfolio commitments within ...

Campus - Full Time - Product Manager - 2027 (UK - Burgess Hill)

Hiring Organisation
American Express
Location
Burgess Hill, West Sussex, United Kingdom
Salary
£ 70 K
success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, in an environment where everyone is seen, heard, and feels like they … Management in Enterprise Technology Services, you’ll join a full-time graduate program and contribute to product and platform initiatives that help shape seamless customer and colleague experiences.Product Management sits at the intersection of business, technology, data, design, delivery, and customer experience. In this role, you will help ...

Campus - Full Time - Product Manager - 2027 (UK - Burgess Hill)

Hiring Organisation
American Express
Location
Brighton, East Sussex, United Kingdom
Salary
£ 70 K
success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, in an environment where everyone is seen, heard, and feels like they … Management in Enterprise Technology Services, you’ll join a full-time graduate program and contribute to product and platform initiatives that help shape seamless customer and colleague experiences.Product Management sits at the intersection of business, technology, data, design, delivery, and customer experience. In this role, you will help ...

Senior Product Manager

Location
Slough, England, United Kingdom
drive the product roadmap for the direct to consumer retail proposition Lead the end to end development and delivery of digital experiences that drive customer engagement and commercial growth Identify and build out opportunities to cross sell complementary services within the consumer journey Translate business needs into clear product … requirements and secure alignment across commercial, engineering and operations teams Use data and customer insight to define new features, optimise existing products and drive measurable outcomes Work closely with engineering, UX and delivery teams to ensure seamless execution Analyse market trends, competitor activity and performance metrics to continuously ...

Digital Product Manager | Subscriptions & E-commerce

Hiring Organisation
Hays Specialist Recruitment Limited
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£65,000 - £70,000 per annum
Digital Product Manager to help shape the next stage of its digital growth. This is a broad, hands-on position covering a customer-facing digital platform that brings together paid subscriptions, editorial content, account management and e-commerce. The business is investing in its digital proposition, giving the successful … with an evolving product function. Key responsibilities: Own and maintain the roadmap across the organisation's digital platform. Support the development of its subscriptions, customer accounts, content and e-commerce experience. Lead product discovery and turn stakeholder requirements into clear, prioritised deliverables. Work with external engineering and agency partners ...

Customer Experience Optimisation Manager (CRO)

Hiring Organisation
Harnham - Data & Analytics Recruitment
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£55,000 - £60,000 per annum
Customer Experience Optimisation Manager London (Hybrid) Up to 60k This is a high impact opportunity to lead a data led customer experience and CRO function within a digitally focused organisation. You will own the optimisation of end to end customer journeys, using experimentation, insight, and innovation … drive measurable commercial outcomes. The Company They are a well established, customer centric organisation operating across multiple digital brands and markets. Customer experience sits at the core of their growth strategy, supported by strong investment in data, technology, and experimentation. The business fosters a collaborative environment where cross ...

Hybrid CRM Lead: Data-Driven Growth & Automation Expert

Location
Aylesbury, England, United Kingdom
Agria Pet Insurance Ltd is seeking a CRM Lead to own CRM strategy, customer insight and marketing automation. You will shape campaigns, segmentation, reporting and data governance to drive commercial growth and improve customer outcomes. Hybrid role based in Aylesbury with Wednesday office days; you will lead … planning, analytics and partnerships, delivering measurable improvements across the customer lifecycle and leveraging AI-driven initiatives where applicable. #J-18808-Ljbffr ...

Senior Data Engineer

Hiring Organisation
Harnham - Data & Analytics Recruitment
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£60,000 - £80,000 per annum
data environments. Build robust SQL and Python-based data solutions for production use. Develop and enhance data models that support analytics, machine learning, and customer insight initiatives. Contribute to CI/CD processes, deployment automation, and version-controlled engineering practices. Collaborate with data scientists, product teams, and engineers ...

Account Executive - UK & Ireland

Location
Brighton, England, United Kingdom
fastest-growing platforms in the industry, we've seen dynamic growth over the past three years, expanding our revenue and our global customer base. We are building a culture centered on real impact and collaboration, because our team is the heart of our innovation We're already working … market, building relationships across the ecommerce ecosystem and growing our UK customer base. Now we're investing in the next stage of that journey and we're looking for an ambitious Account Executive to help accelerate it. This gives you the best of both worlds. You'll join ...

Growth Systems & AI Manager

Hiring Organisation
TALENT SEARCH LIMITED
Location
Portsmouth, Hampshire, United Kingdom
Employment Type
Full-Time
Salary
£40,000 - £50,000 per annum
Identify and deploy AI solutions across marketing and commercial functions. Examples include: AI agents, work ow automation, lead intelligence, reporting automation, content support and customer insight extraction Funnel Intelligence - Identify bottlenecks and optimisation opportunities and continuously monitor and improve: Lead MQL; MQL SQL; SQL Opportunity; Opportunity Closed ...

CRM Product Lead — Dynamics 365 & Migration (6mo)

Location
Slough, England, United Kingdom
Product Owner to own and optimise Microsoft Dynamics 365 for its Energy & Utilities business. The role leads the Market to Dynamics 365 Customer Insights Journeys migration, ensures campaign continuity, and enhances forecasting and reporting across regions. Initial six-month engagement with potential extension or permanent conversion, based ...

Design Researcher

Hiring Organisation
Pontoon
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
Salary negotiable
Manage research plans and roadmaps, ensuring alignment with both short-term objectives and long-term strategic direction. Conduct generative and evaluative research to uncover customer insights, solve problems, and identify new opportunities. Deliver impactful research findings that synthesise qualitative and quantitative data, guiding product development and stakeholder engagement. Foster ...

Senior Director, MSP Channel Sales

Location
Oxford, England, United Kingdom
Sophos Managed Service Provider (MSP) channel program across the Americas. This role influences future channel strategy and business results by translating market, partner, and customer insights into scalable go-to-market models that expand recurring revenue, increase active MSP productivity, and strengthen Sophos’ position in the managed security services ...

Data Consultant

Location
Slough, England, United Kingdom
analytics consultancy that partners with a diverse portfolio of well‐known brands to solve business challenges through data. Their work spans marketing analytics, customer insight, measurement, reporting, data governance, and digital analytics. With a growing client base and strong project pipeline, they offer a collaborative environment where consultants … highly flexible, autonomous, and focused on delivering measurable commercial impact. The Role As a Data Consultant, you will support clients with analytics, reporting, and insight generation, helping them understand performance and make data‐driven decisions. Responsibilities include: Building and maintaining dashboards in Looker Studio and other reporting tools. Analysing ...

Remote Customer Lifecycle Marketing Manager

Location
Gillingham, Kent, United Kingdom
across 15+ data centers. Backed by 130M in funding, we're shaping the future of how the world connects. About the Role At PubNub, customer growth is a key part of our go-to-market strategy. As our Customer Lifecycle Marketing Manager, you'll own the marketing programs … more of our platform, realize greater value, expand their usage, and stay engaged throughout their journey. You'll lead lifecycle marketing initiatives focused on customer health, retention, expansion, and re-engagement, working closely with Customer Success, Account Managers, and our Go-to-Market Engineering (GTME) team. Success ...

IT Service Management Analyst

Location
Milton Keynes, England, United Kingdom
verbal communication skills to bridge the gap between technical teams and non-technical stakeholders. Excellent analytical, problem-solving, data analysis and reporting skills. Customer service orientation: A focus on understanding and meeting the needs of internal and external customers. Process improvement mindset: Ability to identify inefficiencies and propose solutions … recognise a culture of initiative and innovation focused on adding value - give people space and praise for creativity. Effectively capture, utilise and share customer insight and views from a diverse range of stakeholders to ensure better policy and delivery. Spot warning signs of things going wrong and provide ...

Senior CRM & Data Insights Lead (Hybrid)

Location
Aylesbury, England, United Kingdom
Agria Pet Insurance Limited is seeking a commercially minded CRM Lead to own Agria's CRM strategy, customer insight, reporting frameworks and marketing automation. The role focuses on data-led campaigns, segmentation, and performance optimization to drive commercial growth, enhance customer value and outcomes. Hybrid working model … with office presence in Aylesbury; collaboration with vets, breeders and welfare partners to improve customer communications and lifecycle management through advanced #J-18808-Ljbffr ...

Qualification Development Lead

Hiring Organisation
AQA
Location
Milton Keynes, Buckinghamshire, South East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£60,000
Senior Qualification Development Manager, you'll play an important role in developing and accrediting future digital qualifications, bringing together policy requirements, educational expertise and customer insight to create qualifications that support teachers and learners. Working at the intersection of education, assessment, product development and regulation, you'll collaborate … with subject experts, Associates and specialist colleagues to develop digital qualifications that meet regulatory requirements, reflect customer needs and support positive outcomes for learners. Whether your experience comes from digital qualification development, assessment, curriculum leadership, educational publishing or another education-focused environment, we'd love to hear how your ...

Qualification Development Lead

Hiring Organisation
AQA
Location
Guildford, Surrey, South East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£60,000
Senior Qualification Development Manager, you'll play an important role in developing and accrediting future digital qualifications, bringing together policy requirements, educational expertise and customer insight to create qualifications that support teachers and learners. Working at the intersection of education, assessment, product development and regulation, you'll collaborate … with subject experts, Associates and specialist colleagues to develop digital qualifications that meet regulatory requirements, reflect customer needs and support positive outcomes for learners. Whether your experience comes from digital qualification development, assessment, curriculum leadership, educational publishing or another education-focused environment, we'd love to hear how your ...

Product Owner - Raman Spectroscopy

Hiring Organisation
Agilent Technologies
Location
Didcot, Oxfordshire, United Kingdom
Salary
£ 70 K
definition and development of innovative scientific instrumentation and software solutions for Raman spectroscopy. The Product Owner will represent the voice of the customer within development teams, ensuring that customer needs, market requirements, and business objectives are translated into clear product requirements and development priorities.Working closely with Product Managers … customers, the Product Owner will drive product definition activities from concept through launch readiness. The role requires a unique combination of scientific expertise, customer understanding, technical aptitude, and strong cross-functional leadership.The successful candidate will be passionate about understanding customer workflows, solving complex problems, and bringing new products ...

Digital Growth and Optimisation Lead

Hiring Organisation
Workspace Group PLC
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
take ownership of our digital acquisition and conversion strategy. This role will drive website optimisation, search performance and paid media. You’ll use customer insight and experimentation to find new opportunities, bring in more qualified enquiries and improve conversion. You’ll build and prioritise a roadmap across ...

Commercial Excellence Lead - Brand Outsourcing and HCP Engagement

Hiring Organisation
IQVIA
Location
Reading, Berkshire, UK
Employment Type
Full-time
Drive Commercial Performance Through Data, Insight and InnovationIQVIA is seeking an experienced Commercial Excellence Lead to join a dedicated European business unit supporting an innovative Immunology & Inflammation portfolio. This is a unique opportunity to shape commercial strategy through analytics, customer insights and sales force effectiveness. Working … centre of a multi-country commercial organisation, you will partner with senior leaders across Commercial Operations, Marketing, Medical Affairs and client stakeholders to optimise customer engagement, improve field force performance and drive business growth. As Commercial Excellence Lead, you will own the commercial performance framework, leveraging CRM analytics, customer ...

CSAT & Commercial Ops Leader — Governance & Analytics

Location
Staines-upon-Thames, England, United Kingdom
Manager, Commercial Operations & Governance to lead the CSAT Center of Excellence within Monetization, establishing governance across CapEx and subscription workflows to drive actionable customer insights. You will partner with Legal, Finance and BI to deliver executive dashboards in Tableau and ServiceNow, coach CSAT COE Analysts, and coordinate cross‐functional ...

CRM Lead

Hiring Organisation
Agria Pet Insurance
Location
Aylesbury, Buckinghamshire, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
Role: We're looking for a commercially minded and data-driven CRM Lead to become Agria's subject matter expert for CRM, customer insight and marketing automation. This is an exciting opportunity to take ownership of our CRM strategy and capability, driving the development, optimisation and performance … customer communications programmes click apply for full job details ...

Sequencing Platforms Product Manager — VoC Lead

Location
Oxford, England, United Kingdom
Oxford Nanopore Technologies is seeking a Product Manager to own on-market lifecycle management of sequencing platforms, turning customer insights into clear requirements and actionable roadmaps. You will work across R&D, Product Marketing and Commercial to ensure value delivery and competitive positioning. Reporting to the Associate Director ...