1 to 25 of 147 Customer Requirements Jobs in the South East

Management products and solutions Provide Sales with pre-sales technical support when building proposals, quotes and tenders Development of technically and price competitive applications for Thermal products to fulfill customer requirements where standard products do not fit Organize and host events to demonstrate Vertiv products and technologies effectively to audiences of varied technical knowledge Work closely with consultants … to understand their requirements and collaboratively develop effective solutions Key Duties: Technical support: Review RFQs and identify customer requirements/specifications Provide sales and pre-sales support with technical support of product specifications and applications Standard product selection based on customer requirements Coordinates with factory engineering departments for specific technical requests Special applications - Engineer-to … technical documents Internal support for project management team and sales Presentation/explanation of solution to sales organization Support Engineering and Manufacturing, and manage development of ETO product once customer order is received Manage the relationship between Sales teams and the business unit Attend customer meetings with Sales manager as a technical expert Visit consultants on a regular More ❯

telecom payload up to the delivery to the Satellite Integration Facility. The RF Test Validation Engineer is to manage the Payload testing and performance verification in accordance with the customer technical and schedule requirements using the most cost-effective methods. This role is critical to the success of each Payload Project as it is key to the Validation … clarification to UK and Satellite Integration Facility AIT staff including ‘hands on' support in the clean room, support to Non-Conformance Reviews/disposition of anomalous results, liaison with customer representatives, preparation and attendance at test reviews and support to the preparation of test reports. Responsibilities Responsible for the analysis of customer requirements & definition of appropriate verification … methods (Test, Analysis, Review of Design, Inspection) Responsible for definition of the Communications Module Test Strategy in line with requirements through Customer & Project liaison & negotiation. Responsible for managing repeater performance validation via test – equipment and repeater level. Definition of standard validation approach for new payload architectures. Identifying and implementing process improvements. Interface between customer representatives, payload project More ❯

have over 60k customers across the UK across 20 different sectors including construction, transport, retail, hospitality education, facility and property management, manufacturing, local and central government. Role Summary : The Customer Success Manager (Buyers)role is responsible for building and maintaining strong relationships with our buyers, growing strategic, lasting and successful partnerships. You help customers maximise the value they get … from use of the products and services they subscribe to, drive platform adoption both in the buyer community and their respective supply chains; help retain subscriptions and grow customer advocacy. Job Responsibilities: Customer onboarding Develop a comprehensive understanding of the customer needs and business objectives, building a personalised adoption plan that supports their business and increases customer advocacy. Complete the initial set up of the platform to meet the customer requirements Provide comprehensive training to the customer. Driving adoption Set up and manage supply chain campaigns to drive adoption of the platform within the Buyers supply chain. Create individual success plans support your customers' business objectives through the use of our tools. Present impactful More ❯

will assist Solution and Sales colleagues in developing the service model for a solution. This includes the development of bid inputs such as providing written responses to tenders and customer clarification questions; input into the Requirements Traceability Matrix (RTM); inputs to the commercial model. They will also create handover documentation for the Care and Operations Transition functions for … four key activities: Core competencies, knowledge, and experience Mastery of ITILv3 or v4 preferably with certification Extensive experience as a senior/lead Service Consultant/Architect on complex customer opportunities and programmes. Background in Telecommunications, IT or Customer/Support Services. Communication skills - the ability to write and present low to medium subject matters in a clear … and concise manner Ability to determine the critical success factor of delivery 1. Responding to enquirers Confirming current support service solutions. Assisting in sales qualification through evaluation of requirements against options. Validating solution specification. Identifying cost elements for delivery and support of solution. 2. Sales Responsible for service support to commercial discussions. Responsible for providing costs for Finance approval. More ❯

solution architectures for underwater systems (including sonar and combat management systems). To specify & define systems to meet the project needs, optimising the design through trade-offs to maximise customer and Thales value. Work closely with the Customer and Thales Engineering teams to align the solution and detail architectures. Principal Relationships: As part of the Thales Systems Engineering … exhaustive nor will individuals be expected to be able to undertake all of them. They are given as a guide as to the expected duties of the grade: Lead requirements activities from cradle (initial definition) to grave (formal validation and acceptance) work closely with the integration/testing teams and customer/suppliers to define acceptance criteria and … ensure valid evidence is gathered to verify and validate requirements, captured in a suitable matrix (RVVM/VCRI/VCRM .) generate specifications from high-level and loosely defined customer needs taking complex customer requirements and deriving them into product/subsystem requirements lead requirements negotiations with customers, suppliers and internal work package managers More ❯

a Systems Design Engineer to join one of our leading defence clients at their site in Hertfordshire. The Systems Design team is critical to the product development process, transforming customer requirements into lower-level system architectures (Physical and Functional) and system requirements. The role covers the majority of the Systems Engineering V model, negotiating requirements with the … customer through to the verification and validation process; you will gain a detailed understanding of the design as well as building experience working with capable teams across all development activities. You will be part of a close-knit, hardworking, and highly motivated team striving to develop some of the world's most advanced technologies and the Systems Design Engineer … this innovative development of these technologies. Skill and Experience; Degree or equivalent qualification in Engineering, Mathematics, Physics or have sufficient applicable defence industry experience. Experience with deriving and managing requirements, Experience with generating Functional and Physical Architecture using SysML, ARCADIA, or similar MBSE language, Experience dissecting and understanding customer requirements and disseminating them down into lower-level More ❯

Development Executive High Wycombe, Loudwater Salary - 35k-45k Depending on experience Monday - Friday Role Overview: Reporting to the Sales Manager. This role is responsible for bridging the gap between Customer needs and technical product expertise. This role involves collaborating with the internal sales and engineering team, understanding customer requirements, presenting technical solutions, and ensuring successful product implementation. … This person will play a pivotal role in post-sales follow-up and customer satisfaction, focusing on maintaining and developing customer relations and seeking new opportunities. The role is primarily office based, however the successful candidate will be expected to visit customers regularly so own transport is essential. Responsibilities: Responsible for the whole sales process; o Answering incoming … makers and influencers in target accounts. Collaborate with the engineering team in preparing technical proposals and responses to RFPs (Request for Proposals) and RFQs (Request for Quotes). Translate customer requirements into tailored technical solutions using in-depth knowledge of product features. Be an integral part of the sales team and provide input in maintaining up to date More ❯

knowledge of working with mixed RF and baseband technologies as well as the integration of software management systems. Within the team, you will work to take a set of Customer requirements from concept to delivery. Mandatory Skills: Generation of system architecture design Allocation of Customer requirements to functional areas within the overall system design Generation of … test failures. Ability to work in a multi-disciplinary team Mixed RF and baseband technologies Beneficial Skills: System and software modelling tools such as Enterprise Architect (SysML/UML) Requirements Management tools such as DOORs A background knowledge in the use of system test hardware, for both RF and baseband diagnosis A background knowledge/interest of satellite communication More ❯

our head office in Milton Keynes the Tech Support System Engineer will be responsible for the installation, service, repair and calibration of Fronius Welding equipment, in house and at customer sites. Tasks & Responsibilities Repair of Fronius welding equipment including inverters, torches, hose packs, and automated systems Providing support to customers and troubleshooting Providing service and calibration of welding equipment … sales and after-sales support to sales team and customers Providing support to demonstration of welding equipment Assisting with events (trade fairs, seminars, etc.) Assisting with stock control Skills & Requirements Technical experience preferably on technical support of electrical equipment Electrical engineering qualification IT skills including Microsoft Office Suite (Excel & Word) Basic knowledge of manual electrode, TIG and MIG/… MAG welding processes will be an advantage Sales minded/good customer communication skills Good communication skills and knowledge transfer abilities Single & 3-phase electrical fault find and repair skills Competent in build/assembly installation of machinery and testing Team worker Flexibility (working hours and tasks arranged to suit customer requirements) Customer orientated attitude with More ❯

and external audits Ensure REACH and ROHS compliance Manage CAPA and document control systems Quality Control Improve manufacturing quality controls to reduce defects and costs Manage supplier performance and customer returns Implement corrective actions to enhance customer satisfaction Customer Support Lead customer audits and compliance questionnaires Support site visits and act as a quality ambassador Ensure … customer requirements are met or clearly managed Experience & Skills Required: Were looking for someone with: Proven track record in a quality management role within electronics manufacturing or a similarly regulated industry Strong working knowledge of ISO standards (ISO9001, ISO13485, ISO14001, ISO45001) Proven experience in QMS development , Lean , and Continuous Improvement (CI) methodologies Familiarity with embedded systems , cables , touch … screens , or electronic engineering Experience managing supplier quality , customer returns , and audit processes Ideally holds a NEBOSH qualification or equivalent in HSE Excellent communication and stakeholder engagement skills This is your chance to influence quality standards across a global group and make a real difference in regulated industries. Interested? Apply today! Commutable fromSevenoaks,Orpington,Royal Tunbridge Wells, Westerham, Kent More ❯

trade fraud. We offer a broad array of scanning system configurations that leverage low-, medium-, and high-energy X-ray technology-or multiple X-ray technologies-to address each customer's unique security application requirements. Our commitment to excellence in imaging performance, innovative design, and uncompromising quality ensures our solutions consistently deliver best-in-class imaging, high reliability, and … with Customers, Engineering, Production, Suppliers and Service are key factors within the role. Execute Quality Assurance strategy to ensure product flow consistent with established industry standards, government regulations and customer requirements Responsibilities Provide general support to the QA department in all quality-related matters. Assist with third party surveillance and customer audits, including corrective actions that arise. … actions that arise. Maintenance of the Quality Management System, including maintaining inspection and test data across local Quality system records. Assist the Quality Director and Quality Manager in resolving customer complaints. Produce Quality Plans to ensure compliance with Customer contract requirements from equipment manufacture, through onsite installation, up to and including service life. Direct, maintain and improve More ❯

Manage Operational/delivery issues & escalations  Ensure continuous communication & coordination with client in the event of issue/escalation  Ensure SLA/SLO attainment & process compliance along with high customer satisfaction  Act as first point of escalation for the day-to-day functioning of delivery operations team  Handling escalations- identifying the gap, preparing action plans, and driving towards resolution … s/CIP’s and drive those towards achieving the desired goal  Define & maintain a governance model, best practices & operating procedures  Driving & ensuring seamless transition of new service/customer to operations team (if any)  Actively participate in Service Operations Meetings, Service Quality Review governance  Provides leadership & direction to Delivery team in complex problems and creates innovative solutions  Facilitates … performance on a daily/weekly basis and continually improve them efficiently and effectively  Ensure that the productivity goals for the team are met, including service level, utilization, and customer satisfaction Customer Relationship Management  Acts as a trusted security advisor to the clients  Interlock with Management to define operations strategy and action plan based on Customer feedback More ❯

other system engineers to lead the delivery of systems related activities, engaging, coordinating and delivering against both the needs of the business projects and ensure that strategic and legislative requirements are fulfilled. Additional skills which would help to secure the position would be IPS/ILS (Integrated Product Support/Integrated Logistics Support) capabilities. A few of our employee … operation, maintenance and disposal. Day-to-day task management, technical management of complex projects or processes as required. Engage with stakeholders across the organisation to explain and interpret operational requirements, processes, practices, and procedures. Ensure that the logical and systematic conversion of customer or product requirements are developed into total system solutions that acknowledge the technical, schedule … and cost/risk implications. Detail trade studies, requirements allocation and interface definition studies to translate customer requirements into hardware and software specifications. What you'll bring The role requires the following experience and skills: Bachelor's Degree and minimum 6 years of prior relevant experience. Graduate Degree and a minimum of 4 years of prior related More ❯

is in our DNA , and we have an insatiable hunger to 'wow'! While we may not always get it right, our drive to collaborate, innovate, and achieve top-notch customer satisfaction never wavers. We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market. Our expertise spans across various sectors, including … and maintaining the integrity of our M2M databases. This role offers the chance to work with a diverse range of internal and external stakeholders, making a real impact on customer experience and operational efficiency. Spearhead the end-to-end migration process for Wireless Logic and Arkessa customers, ensuring data accuracy and solution customization. Keep customers and internal teams in … the loop with regular, clear progress updates throughout the migration journey. Become our go-to expert on Energy Metering customer migrations and all three main migration types, sharing your knowledge and best practices. Develop and deliver engaging training sessions for both customers and internal teams to optimize our migration processes. Identify, create, and implement Continuous Improvement (CI) initiatives to More ❯

current data team of 4, who will help to manage challenging and rewarding data migrations for our clients. The Lead Data Migration Engineer is a key member of the Customer Success team at myairops. This is a hands-on technical role, with around 80% of your time focused on personally delivering customer data migrations; transforming and onboarding customer … medical providers, military and business aviation operators. Solutions are provided through innovative web delivered software and connected mobile applications. About the role: This role will be key to our Customer Success function,helping to lead our data engineering team and leading successful data migration projects and data management activities with respect to myairops products and data. The Lead Data … Migration Engineer will remain focused on representing the customer requirements and understanding what is important to the customer in the way we manage data migrations. Responsibilities: Customer Data Migrations (Hands-On Delivery) Lead and personally deliver customer data migrations as part of their onboarding journey. Work with stakeholders to define, validate, and document migration requirements. More ❯

develop and expand the team, will we expect you to identify new talent and partnering opportunities with industry and academia. The role is also critical to identifying and winning customer-funded projects, leveraging our internal investment and bringing customer requirements into our capability roadmaps Interdisciplinary working is critical to solving our customers' problems, and you will benefit … CortAIx Factory, ensure the development of AI models, algorithms, and data architectures meets business, technical, and regulatory requirements. Promote best practices in AI ethics, robustness, transparency, and governance. Market & Customer Engagement Build customer intimacy to help secure customer-funded projects Monitor industry trends, competitive landscapes, and benchmarks to maintain a technical edge. Identify and engage third-party … artificial intelligence, or a related field. And/or appropriate hands-on experience of practical AI engineering. Proven track record in developing and delivering novel AI solutions to satisfy customer needs. Demonstrable knowledge and experience of delivering operational AI solutions. Familiarity with data analytics, technology, and governance. Excellent stakeholder and project management skills, with experience in client-facing roles. More ❯

This permanent role presents a unique opportunity to develop and implement structured engineering solutions that meet programme requirements across the entire development lifecycle, ensuring compliance with legislation, customer requirements, human factors, and business needs. You will be expected to deliver these solutions in line with agreed technical, quality, cost, and schedule mandates. Please note, due to the … projects, this role is restricted to UK + EU nationals only, with the potential for one day of home working per week when appropriate. Key Responsibilities: Capture and define requirements through a disciplined and rigorous approach to requirements engineering Construct and implement embedded engineering solutions including detailed design, technical reviews, and performance optimisation Plan and document system verification … across various tests such as system tests, development tests, component tests, integration tests, and flight tests Generate work products conforming to all technical and quality requirements through robust configuration control and change management processes Assist in compiling plans, estimates, task lists, and risk management plans in support of programme objectives Work with customers, other engineering disciplines, and internal departments More ❯

subject matter expert direction to the Major Capital Equipment (MCE) team dealing with portfolio-wide procurement of mechanical equipment Engages with key customers to ascertain their continuously evolving design requirements and directs Reference Design configurations to meet those customer design requirements Design Process Owns and leads a design process, interacting with Architectural, MEP, and other design partners … and globally to assist business case generation Liaises with regional team to procure local variations on equipment where Reference Design equipment selections are not available Prepares regional-specific and customer-specific configurations of the Reference Design, reacting to local market conditions and customer requirements. Cross-Functional Co-ordination Maintains interpersonal relationships with internal technical staff, external design consulting … and provides lifecycle support of selected equipment to Global Operations, applying lifecycle feedback to selection process Supports xScale and Global Account Management in conversations with key customers on design requirements and keeping customers updated on Equinix's design roadmap. Project Management Indirectly manages experienced electrical and mechanical engineering staff in the Independent Technical Review to deliver a portfolio of More ❯

us shape the future of information management. Join us. YOUR IMPACT OpenText is seeking experienced Senior Inside Sales Account Managers to be part of an exciting new team - Advanced Customer Services (ACS). you will lead by example in driving ACS revenue growth. You will be responsible for mentoring junior sellers, spearheading strategic customer engagements, and managing high … contribute to team development and process improvements. Account Planning and Expansion: Collaborate with RARs, CMs, and AEs to develop strategic account plans, identifying whitespace and upsell opportunities across the customer base. Pipeline Ownership: Oversee a robust pipeline of mid-to-enterprise accounts; maintain accurate SFDC hygiene and forecasting discipline. Customer Engagement: Deliver executive-level presentations, run ROI workshops … and act as a trusted advisor to key customer decision-makers across IT and business lines. Market Intelligence: Feed insights from the field into program development, helping refine pricing, packaging, and messaging to better serve the market. Cross-Functional Collaboration: Act as a key ACS liaison to Renewals, Product, and Customer Success teams to align on customer More ❯

Pre Sales Consultant, M365, MSP, Customer Facing, Azure. A leading provider of MSP Solutions is seeking a proven and talented Pre Sales Consultant to help support the current and new client wins across the M365, Azure and Cloud solution space. The role This role will suit a customer-facing technical consultant experienced in capturing requirements and defining … sales meetings. They will understand how to frame commercially sound solutions, ensure technical viability, and build trust both internally and with clients. Act as the technical lead during the customer pre-sales engagements - build relationships and become a trusted advisor when developing technology roadmaps: Perform 'discovery meetings' through presales engagements to understand customer business goals, challenges, and requirements - Provide strategic guidance on best practices. Assist the sales function in presenting products and solutions to existing customers. Generate project scoping documents bridging the customer requirements and the technical solution. Engage with Subject Matter Experts, when their deep technical input is needed, to produce a solution design. Support the sales function by maintaining and evolving key product More ❯

enrich their career path in professional services and client facing project management. The role of an Idox Project Manager is to maximise predictable revenues by planning, executing, and finalising customer delivery projects according to deadlines and budgets. This includes acquiring resources and coordinating the efforts of team members and third-party contractors in order to deliver projects according to … plan. In conjunction with the customer, the Project Manager will agree the project’s scope and objectives, and oversee quality control throughout its life cycle. We are hoping to find a versatile candidate with commercial and Local Authority experience, able to steer through mission critical projects, particularly for Idox Cloud solutions – you’ll be expected to anchor your projects … well as your professional development. Key responsibilities: · Manage the delivery of multiple concurrent projects within a commercially aspirated framework · Devise delivery strategies which maximise project revenues, minimise costs, to customer satisfaction Manage the full project life-cycle · Agree with the customer the scope, deliverables and acceptance criteria for projects · Obtain stakeholder buy in to project plans and programmes More ❯

Utilities companies in the UK. The company have an excellent reputation and supply many of the leading Utilities suppliers already. Cutting edge technology, an agile and create approach to customer solutions and customer excellence have created massive opportunity and growth, with lots more still to come within current clients but also expanding into water metering, gas metering and … of current relationships as well as creating new. Some specific areas of focus as follows: Manage and nurture relationships with existing customers within the Cellular IoT division, focusing on customer excellence Identify and pursue potential to expand within current accounts Identify and develop new opportunities in water, gas and renewable energy metering markets Act as conduit between technical and … product teams to ensure tailored IoT solutions customer requirements are met Represent the company at industry events, trade show, customer meetings etc. The Ideal Candidate You will have a progressive sales/account management track record within a technology environment, able to understand complex customer needs and interact with technical people. Important would be career exposure More ❯

multinational company that operates in several industries, including defense, aerospace, transportation, and security. Thales provides advanced technology solutions to customers in these industries to help them meet their operational requirements and improve their overall performance. Within the Defense Mission System (DMS) sector of our organization, Thales is seeking an experienced Systems Integration and Test Engineer to join our team. … for ensuring the successful integration, verification, validation, and qualification of our products and systems. You will work closely with other engineers and stakeholders to ensure that our products meet customer requirements and are ready for deployment. About your future job The main tasks are: Develop and execute integration, verification, validation, and qualification plans and procedures for our products … and systems Collaborate with other engineers to identify and resolve integration issues. Develop test cases and perform testing to ensure that our products meet customer requirements. Document test results and provide feedback to development teams. Participate in design reviews and provide input on testability and test coverage. Identify areas for process improvement and recommend changes to increase efficiency and More ❯

and be personally responsible for providing bespoke technical solutions for customers and SME on all Radio Engineering. Role Includes: Design and build of bespoke technical solutions in line with customer requirements. Provide Technical assurance to customers. Preparation CODEPLUGS/FLEET Plans for customer requirements (Motorola & Hytera). Installation, Troubleshooting and maintenance of telecommunication equipments from different vendors … Hytera, Motorola, Tait, Simoco, Kenwood and Icom Site Maintenance and servicing Faults Management with log analysis, defects debug and work around responsibility Business support: customer needs analysis and customer presentation of new products Involved in providing Technical Support to the communication systems in major contracts Skills and Experience: 2+ years experience from within either military or commercial Radio More ❯

Our Client are looking for an SC cleared Technical Design Authority to be responsible for the architecture and development of an SD-WAN proposition, translating product requirements into technical requirements, producing sustainable designs, consulting with technical teams about capabilities and supporting sales, account and project teams throughout the product lifecycle. The role will be remote with occasional travel … SD WAN, WAN, LAN, Underlay, Data Analytics, Security and Virtual (e.g., Virtualization, SDN, NFV) technologies - Act as the technical design authority for the SD-WAN proposition aligned to key customer accounts - Support projects, networks, IT and operations teams throughout project delivery to ensure customer requirements are met - Ensure SD-WAN network architectures are fully documented and aligned More ❯