support the daily operations and strategic projects for our Global Equity Index products. This role will involve hands-on operational support, data management, and contributions to broader initiatives including onboarding new datasets and historical data remediation.The successful candidates should have strong prior experience in the index industry, ideally within operations or data management. They will play a critical role in … our index calculations and data delivery. Responsibilities: Support the end-to-end daily production process of equity indexes, ensuring accurate and timely delivery Contribute to key projects such as onboarding new data sources and cleansing historical index data. Monitor, investigate, and resolve any data anomalies or operational issues. Collaborate with internal stakeholders to ensure that client expectations and service level More ❯
managed spend Overseeing accurate upkeep of pay structures, including worker pay rates, vendor-neutral charges, and supplier margin controls Aligning rate data setup with commercial agreements from new customer onboarding, ensuring consistency with agreed terms Maintaining contractual accuracy across all rate elements, including statutory contributions (employer NI, apprenticeship levy, WTR holiday), supplier uplifts, fees, and discounts such as rebates and … position holder will join the PMO team and will take oversight for maintaining worker pay rates, statutory charges, supplier margins, and other commercial elements, while also supporting new customer onboarding and ongoing data integrity.This business will offer the successful candidate a starting salary of up to £60,000, which will be highly dependent on previous experience and relevant knowledge pertinent More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom
NET Recruit
managed spend Overseeing accurate upkeep of pay structures, including worker pay rates, vendor-neutral charges, and supplier margin controls Aligning rate data setup with commercial agreements from new customer onboarding, ensuring consistency with agreed terms Maintaining contractual accuracy across all rate elements, including statutory contributions (employer NI, apprenticeship levy, WTR holiday), supplier uplifts, fees, and discounts such as rebates and … position holder will join the PMO team and will take oversight for maintaining worker pay rates, statutory charges, supplier margins, and other commercial elements, while also supporting new customer onboarding and ongoing data integrity.This business will offer the successful candidate a starting salary of up to £60,000, which will be highly dependent on previous experience and relevant knowledge pertinent More ❯
Full job description Job Summary A unique opportunity to join and grow within a leading technology provider, serving the financial services sector. You will be the client's first point of contact, responding to service requests and incidents, where appropriate More ❯
Full job description Job Summary A unique opportunity to join and grow within a leading technology provider, serving the financial services sector. You will be the client's first point of contact, responding to service requests and incidents, where appropriate More ❯
meaningfully reduce business risk. Role Overview As our first Customer Success hire, you will own the post-sale experience. Reporting directly to the CEO, you will design and implement onboarding, support early customers, and build the Customer Success function from scratch. You will serve as the trusted advisor for our initial clients, translate feedback into product improvements, and work closely … CPO to refine our service model. Key Success Metrics You will be measured on: Metric Target Time to First Value 14 days from sign-up to first completed deliverables Onboarding Completion 90 % complete core onboarding within 30 days Customer Health Score Maintain average health score 80/100 Net Revenue Retention 110 % by month 6 Churn Rate 5 % monthly logo … churn Customer Satisfaction CSAT 4.5/5 and NPS 30 Support Response Time < 4 hours initial response, < 24 hours resolution Role Responsibilities Design and execute the end-to-end onboarding journey, including playbooks and self-serve materials. Act as primary point of contact for beta and early-paying clients; conduct regular check-ins and business reviews. Establish support processes, SLAs More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
AWD online
time within the office. A minimum of 3 days in London (either at client sites or the office) are required. This role focuses on the following key areas: Client Onboarding & Documentation Work alongside Cloud Consultants & Projects team, to Lead the technical onboarding process for new clients, ensuring smooth and timely implementation of products/services, collaborating with various internal teams More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Robert Half
our client is seeking a highly motivated and detail-oriented Implementation Consultant to join their dynamic team. This role is client-facing and technical, playing a key part in onboarding new clients, integrating systems through APIs, and ensuring clients get the maximum value from the platform. You'll serve as a key liaison between clients and internal teams, combining strong … communication skills with technical acumen to deliver a seamless onboarding experience. As the business scales, this role offers significant opportunities to help shape processes, contribute to product development, and grow professionally within a high-impact fintech environment. Key Responsibilities Develop deep subject matter expertise in the company's product suite, including APIs, data workflows, and SSI logic Support client onboardingMore ❯
Milton Keynes, Buckinghamshire, United Kingdom Hybrid / WFH Options
VitalSource Technologies LLC
helping them realize the full value of our solutions. We're looking for a Customer Success Manager who thrives in building strong relationships, delivering exceptional support, and ensuring successful onboarding and engagement. If you're passionate about driving customer success and maximizing long-term value, we'd love to hear from you. Key Responsibilities: Customer Relationship Management: Build and maintain … on investment. Strategic Account Oversight: Document customer organisational structures, manage expectations, champion the VST value proposition, and develop strategies to increase product usage and satisfaction. Implementation & Project Management: Lead onboarding and integration projects, create and manage project plans, coordinate internal resources, and ensure timely delivery across departments. Cross-functional Collaboration: Act as a liaison between customers and internal teams (Product More ❯
be put to use as you generate insightful reports for risk management and regulatory compliance while also managing complex cash movements across multiple brokers. With opportunities to participate in onboarding new partners as the business grows internationally and exposure to a wide variety of asset classes you will find each day brings fresh challenges that require adaptability, attention to detail … ensure compliance with industry standards and legal obligations. Participate actively in the Operations team's on-call rota to provide timely support for urgent matters outside regular hours. Support onboarding of new exchanges, counterparties, brokers, or products as the business expands into new markets. Gain hands-on exposure to different asset classes throughout the entire trade life cycle through ad More ❯
About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for More ❯
Nutfield, Redhill, Surrey, England, United Kingdom
Searchability
Second Line Support * Excellent opportunity for a motivated IT professional to join a thriving UK-based Managed Services Provider delivering premium Cloud and IT solutions.* Full-time, permanent role with a mix of project work, escalated support, and infrastructure management. More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
ClearCourse
Reporting directly to the Sales and Marketing Director, this is a fantastic opportunity for someone early in their career to learn the ins and outs of SaaS sales, customer onboarding, and stakeholder management in a fast-paced fintech environment. What You’ll Be Doing: Supporting the sales team by chasing required documentation, preparing contracts, and reviewing pricing Managing the post … sales process with prospective customers, including liaising with risk and operations teams for onboarding Coordinating sales entity changes, bank detail updates, and contract amendments Providing administrative support and maintaining accurate records within the CRM system Acting as a point of contact for clients during onboarding to ensure a smooth and professional experience Responding to customer emails, following up on queries … and supporting customers through the sales and onboarding stages Collaborating with internal teams to meet SLAs and ensure swift go-live timelines for new merchant accounts Assisting with analysis and reviews of the sales funnel, highlighting opportunities for improvement Building a strong understanding of our payment solutions and the wider ClearAccept product suite What We’re Looking For: Excellent communication More ❯
Reading, Oxfordshire, United Kingdom Hybrid / WFH Options
83zero Ltd
transform how organisations interact with their employees and customers across the ServiceNow platform. Your Role in the Team Platform Development Customise and configure modules across ITSM, HRSD, CSM, and onboarding workflows Build and maintain applications using JavaScript and Angular Utilise Now Assist, GenAI, and Workflow Data Fabric for modern, intelligent solutions User-Centric Design Design intuitive, responsive UIs using Next … using REST/SOAP APIs Ensure seamless data flow and platform consistency Experience-Driven Outcomes Enhance user journeys and productivity through real-time analytics and automation Deliver employee-centric onboarding and lifecycle workflows Embrace GenAI and automation to drive continuous improvement Team Collaboration Engage in workshops and requirement-gathering sessions Participate in code reviews and internal knowledge-sharing Work closely … Bring Must-Haves: 2+ years of real-world ServiceNow development experience Proficiency in JavaScript, HTML, CSS, Flow Designer, and the Glide API Experience with core workflows: ITSM, HRSD, CSM, Onboarding API integration knowledge (REST/SOAP) Strong communication and analytical skills Understanding of employee/customer experience design Desirable Certifications: ServiceNow Certified Application Developer (CAD) ServiceNow Implementation Specialist - HRSD or More ❯
Reading, Berkshire, United Kingdom Hybrid / WFH Options
83zero Ltd
transform how organisations interact with their employees and customers across the ServiceNow platform. Your Role in the Team Platform Development Customise and configure modules across ITSM, HRSD, CSM, and onboarding workflows Build and maintain applications using JavaScript and Angular Utilise Now Assist, GenAI, and Workflow Data Fabric for modern, intelligent solutions User-Centric Design Design intuitive, responsive UIs using Next … using REST/SOAP APIs Ensure seamless data flow and platform consistency Experience-Driven Outcomes Enhance user journeys and productivity through real-time analytics and automation Deliver employee-centric onboarding and lifecycle workflows Embrace GenAI and automation to drive continuous improvement Team Collaboration Engage in workshops and requirement-gathering sessions Participate in code reviews and internal knowledge-sharing Work closely … Bring Must-Haves: 2+ years of real-world ServiceNow development experience Proficiency in JavaScript, HTML, CSS, Flow Designer, and the Glide API Experience with core workflows: ITSM, HRSD, CSM, Onboarding API integration knowledge (REST/SOAP) Strong communication and analytical skills Understanding of employee/customer experience design Desirable Certifications: ServiceNow Certified Application Developer (CAD) ServiceNow Implementation Specialist - HRSD or More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
83zero Ltd
our fast-growing Digital Customer Experience team. You'll play a key role in building, configuring, and integrating innovative solutions across key ServiceNow workflows including ITSM, HRSD, CSM, and onboarding experiences. Working alongside senior consultants and architects, you'll help deliver impactful digital transformation projects, creating intuitive user experiences and efficient workflows for clients across multiple industries. What You'll … IntegrationHub Ensure consistent and reliable data across platforms Experience-Focused Solutions Enhance Customer Experience via journey mapping, self-service, and real-time analytics Deliver seamless Employee Experience workflows for onboarding, transitions, and day-to-day productivity Bring innovation with GenAI and automation Collaboration & Growth Participate in requirement gathering and documentation Contribute to code reviews and knowledge-sharing sessions Work cross … Looking For Essential Skills: 2+ years of hands-on ServiceNow development Strong knowledge of JavaScript, HTML, CSS, Glide API, Flow Designer Experience across key ServiceNow workflows: ITSM, HRSD, CSM, Onboarding Understanding of customer/employee journey touchpoints Proven integration experience with REST/SOAP APIs Excellent problem-solving and communication skills Preferred Certifications: ServiceNow Certified Application Developer (CAD) Implementation Specialist More ❯
Staines-Upon-Thames, England, United Kingdom Hybrid / WFH Options
ADP
and collaborate closely with our global teams in the US and Bucharest. As our UK client base expands, you will also play a critical role in growing the team, onboarding new talent, and ensuring consistent delivery excellence. If you’re passionate about pioneering new solutions and developing others to thrive—this is the role for you. A little about ADP … with ADP values. Build and Scale: Collaborate with senior leaders to define and execute a team growth roadmap aligned with UK Lyric adoption. Partner with global colleagues to support onboarding, process improvement, and knowledge transfer as the team expands. Deliver Project Excellence: Oversee project planning, delivery, and risk management for key client implementations. Ensure all phases of the project lifecycle More ❯
About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for More ❯
Software Company (SaaS) Key Responsibilities: Leadership: As the leader of the payments support function, you will lead a team of payments technicians aimed at delivering payment services to clients. Onboarding New Customers : Manage the process of onboarding the initial application, provisioning, setup, and integration of payment solutions, ensuring a smooth and efficient implementation of payment services. Provide Ongoing Support : Offer More ❯
Customer Success Executive, you will be a crucial part of our customer-focused team, responsible for ensuring the success and satisfaction of our clients.Your role will be pivotal in onboarding, training, and supporting our customers, ensuring they gain maximum value from the cybersecurity platform. Key responsibilities – Customer Experience Executive (Tech/SaaS) In this Customer Experience Executive role, you will … be: Onboarding new customers and ensuring a seamless implementation of the platform. Providing ongoing support to customers, addressing queries, and offering solutions through platform features to enhance their experience. Becoming an expert in the use of our platform to advise customers on best practices. Monitoring customer health and proactively addressing any potential issues or problems. Collaborating with other departments to More ❯
Job Title: Data Analyst (Temporary – 6 Weeks) Location: Remote (Initial Onboarding in Scotland – Travel & Accommodation Covered) Rate: £15.00 – £18.00 per hour (depending on experience) Start Date: Ideally Next Week Interview Process: 1 x 20-minute video interview via MS TeamsA leading logistics organisation is looking for up to four Data Analysts to support their planning team during a high-demand … considered relevant Strong analytical mindset and attention to detail Additional Information This role is remote , but the first 3–4 days will require working on-site in Scotland for onboarding and shadowing – all travel and accommodation costs will be covered Full-time hours: Monday to Friday, 9:00am – 5:30pm Initial 6-week contract , with up to four hires being More ❯
to understand Data Management Support Office business requirements and develop and execute plan to meet these requirements. Provides direction and support to leads in each of the following areas: Onboarding and Training - partnering with Customer Learning team to manage and deliver customer onboarding materials, DM role-based curricula/compliance, Train the Trainer etc. Lead Support Office - establish structures to More ❯
Farnborough, Hampshire, South East, United Kingdom
Gama Group Limited
of the Customer Success team at myairops. This is a hands-on technical role, with around 80% of your time focused on personally delivering customer data migrations; transforming and onboarding customer data from third-party systems into the myairops platform. The remaining 20% of your time will provide technical leadership to the wider data engineering function. Youll help set and … important to the customer in the way we manage data migrations. Responsibilities: Customer Data Migrations (Hands-On Delivery) Lead and personally deliver customer data migrations as part of their onboarding journey. Work with stakeholders to define, validate, and document migration requirements. Transform, map, and load customer data from third-party or legacy systems into the myairops platform. Develop and maintain … onboarding scripts and tooling to support repeatable, high-quality data processing. Ensure data quality and accuracy, validating outcomes and addressing anomalies early. Collaborate with internal SMEs and customer representatives to clarify data logic, structure, and business rules. Technical Leadership & Process Improvement Provide technical oversight and direction to the wider data engineering effort across projects. Ensure consistent quality and standards are More ❯
Redhill, England, United Kingdom Hybrid / WFH Options
Elvis Eckardt Recruitment
documentation Manage support case handovers, minor project delivery, and escalation paths Maintain accurate records in secure platforms (e.g., Secure Insight) Track trends across cases and initiate process improvements Deliver onboarding and training for 1st and 2nd line support staff Support MoD programme rollouts and documentation standards Support obsolescence planning and spare part procurement Be willing to 'roll up sleeves' and … in a secure, mission-critical support environment Interaction with senior MoD and government stakeholders Opportunities to drive service improvement initiatives and shape process standards Supportive team culture and structured onboarding Competitive salary and benefits package Application Process: Please submit your resume and a cover letter detailing your experience and qualifications. Equal Opportunity Employer: We are committed to creating a diverse More ❯
Lead will be instrumental in driving sustainability integration across Procurement and Commercial processes, supporting the digital transformation of S/4 Hana and core operational workflows, including sourcing, supplier onboarding, contracting, and purchasing and ensuring alignment with Mars' enterprise sustainability objectives. What are we looking for? Bachelor's degree in supply chain, engineering, sustainability, data science, or a related technical … key responsibilities? 1. Sustainability Requirements Ownership Across Plan to Fulfil (P2F) Serve as the single point of contact for sustainability requirements across Direct and Indirect sourcing, contract management, supplier onboarding, and payment processes. Conduct functional fit-gap assessments across current-state analytics tools (Sustainability Mission Program), business systems (SAP ECC, Trinity, 1Nav, EcoVadis, Arriba, EiQ, and processes related to: Climate More ❯