126 to 150 of 213 Support Engineer Jobs in the South East

Deskside Support Engineer Location - London (Stephen Street) Also requires travel to High Wycombe site once a week For over 30 years, Ultima has been at the heart of the UKs IT industry. Built on the values of Integrity, Respect, Passion and Autonomy they are the very fabric than … of IT professionals working on behalf of Ultima for a Worldwide Media Production company. You’ll be an experienced and accomplished 2nd Line IT Engineer, with excellent analysis and problem-solving skills and the ability to take ownership of tickets from logging to resolution. You’ll need to be … personable with the ability to deliver outstanding customer service to our clients at all times. Duties and Responsibilities: Delivery of high quality support on a range of IT technical incidents and problems to office users (including senior staff) Responding appropriately to, and effectively resolving, user incidents, queries or complaints more »

We are hiring Senior Support Engineer. Below are details ROLE PURPOSE (summary) Support Engineer will provide production support (24/7/365) to CHM application suite and its associate interfaces. KEY ACCOUNTABILITIES Resolve the Incidents raised as per the defined standards of time, cost and … quality for increased customer satisfaction. Perform production support activities which involve assignment of issues and issue analysis and resolution within the specified SLAs Coordinate with IT groups and external vendors and ensure effective application services to ensure reliability of all applications. Manage smooth coordination between offshore and onshore teams … the KEDB & Runbooks from time to time. Analyse all business processes and ensure compliance to all controlled processes according to business requirement. Provide daily support (24x7x365) with resolution of escalated tickets and act as liaison to business and technical leads to ensure issues are resolved in timely manner. Work more »

The Hardware Support Engineer will work with the support of experts in their field, to aid in both test, fault diagnostics and product life cycle support. The scope of work will involve support to Integrated Product Teams for various Leonardo products You will be involved in … Leonardo Product/test lifecycle. KEY SKILLS/TASKS Detailed knowledge of test and integration over a wide selection of different Electronic products To support the various Sectors within the company with guidance and direction to identify, mitigate or resolve technical issues within projects. Support to IPT's more »

1st line support engineer/helpdesk – Windows, Server/desktop, Office365, onsite Working for a leading MSP across support, business applications and IT services you will be experienced in working in a fast-paced environment and are committed to providing high levels of customer service. The clients … service desk enquiries as they are called in with aim of resolving them first time within tight SLA’s. Ket skills: Answering first line support calls and logging into ticketing system. Responding to support calls to ensure customer satisfaction. Troubleshooting issues in the first instance to ensure prompt … and record information into ticketing system. You will get experience in supporting a broad range of technologies and working on interesting projects, within the support team. There is time allowed for certification study and they financially reward you for doing so as well! If you are interested, please send more »

2nd Line Support Engineer – Hybrid – Kent - £36,000 + Excellent benefits + Career progression Overview: An exciting opportunity has arisen with a leading MSP in Kent for a 2nd Line Support Engineer. You will be responsible for ensuring the progression and swift resolution of calls logged with … depending on skills and experience. 25 days annual leave + bank holidays. Paid overtime or time off in lieu Out of hours support rota, paid as a retainer. Contributory pension scheme (after 3 months service and successful completion of probationary period) Working hours on a shift basis as follows more »

rd Line Support Engineer - Kent- Onsite - £40-£45k + Excellent benefits & career development Overview: An excellent opportunity has arisen with an MSP in Kent for a 3 rd Line Support Engineeryou will be responsible for providing technical support in line with business requirements and processes. Providing … implementation, escalation points, monitoring, reporting and document generation. Role & Responsibilities: Working as part of the infrastructure Team, ensuring the delivery of day-to-day support to users, servers, network, applications, laptops, desktops, telephony, and virtual environments. Respond to service desk phone calls and tickets as needed Respond to ticket … and weekend coverage Generation of scripts & deployments Essential Skills & Experience: Ability to prioritise and manage multiple tasks 2+ Years experience of 3rd line IT Support ITIL framework understanding Strong customer relationship skills Strong working knowledge of Microsoft Server environments and Office 365 solutions including Azure Active Directory and Endpoint more »

Job Description Network Infrastructure Support Engineer The role of the IT Infrastructure Engineer is to manage day to day activities to develop, deliver and support the infrastructure and upgrades needed to deliver this programme. You will be part of the 10 people UK ICT team but … be assigned to the programme on a full-time basis. Provide technical and project management support Define, manage, track and proactively deliver technical solutions to achieve project goals Implement technical changes and solutions into the Companys environments Ensure all solutions are in line with Company policies and standards Act … as interface between the project and BAU support team Fully document all solutions and activities You will be report to the Head of Global Infrastructure and the European IT Director Excellent communication skills, including including written and verbal You will have an understanding of ITIL, Prince 2 practices. Must more »

Level 1/2 Support Engineer - Kent - £32,000 + Excellent benefits + career development Overview : An exciting opportunity has arisen with a growing Managed Service Provider in Kent for a Level 1/2 Support Engineer. You will be responsible for 1st/2nd line technical … support and will be required to visit client premises to provide on-site support when required. Role & Responsibilities: Provide desk-side and remote based end-user support to troubleshoot issues and problems with equipment and/or systems. Setting up accounts for new users. Repairing and replacing more »

2nd line support engineer – Firewalls, switches, routers, servers, Hyper-V, virtualisation, onsite Working for a leading MSP across support, business applications and IT services you will be experienced in working in a fast-paced environment and are committed to providing high levels of customer service. The clients … stack • Firewalls – Fortigate • Switches – Cisco Nexus/FortiSwitch • Servers – HP • Hyper-Converged Infrastructure - Nutanix • Virtualisation – VMware, • Storage – Nutanix • Backup – Veeam Backup and Replication Infrastructure & support: • Take responsibility for the maintenance and management of the Cloud platform and Data • Centre and collate and maintain up to date documentation on the more »

1st/2ndLine Support Technician £25,000 - £30,000 + Bens The Fortune Group are recruiting for a 1st/2ndLine support Engineer to join an MSP based in Kent. Suitable candidates will be skilled and a motivated individual with a passion for technology and a wish … to provide exceptional customer support. The role is predominantly based in the Office near to Maidstone. Responsibilities: Provide 1st/2nd linetechnical support to clients via phone, email & ticketing system Diagnose and troubleshoot software and hardware issues reported by customers. Assist customers with basic network and connectivity problems. Escalate … on client satisfaction and issue resolution. Install networking/Desktop equipment at client sites. Requirements: Previous experience in a similar 1st/2nd line support role. Strong technical skills and ability to troubleshoot software and hardware issues. Knowledge of operating systems such as, predominately Windows 10 &11 and Windows more »

Overview of the role We are currently recruiting an experienced Site Based 2nd Line IT Engineer who will be based in Portsmouth at one of our largest retail clients sites. This role will be joining our already established onsite engineering team who provides support for our client. You … and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and responsibilities of our Site Based 2nd Line IT Engineer: Although you will be on site at one of our clients you will be an important member of the Tailor Made Technologies team, you … will be the face of the company every day. As our 2nd Line IT Engineer, you will be responsible for; providing outstanding customer care and support through efficient ticket management, providing first response fixes, resolving incidents and requests or escalating when necessary, managing working queues and prioritising events more »

Role: Embedded Support Engineer Location: Tadworth, Surrey Salary: £30,000 - £40,000 This role specifically provides first and second line technical support to our customers (major water utilities) using our industry-leading edge remote telemetry sensors and loggers. These include battery and DC powered devices that are … across a wide range of applications and geographical regions. This is a customer focused role requiring a strong technical background, to provide front line support to assist with resolving technical queries and issues they experience with our products and solutions. Responding to a wide range of requests the role … on your feet and provide clear information to customers. The role will work across Engineering, Operational and Product Management teams to provide world-class support to our customers that delivers right first time and delights our customers. Principal Accountabilities Technical customer support products Deliver customer service for this more »

one of only 2 in the UK · AWS : Advanced Solution & Managed Service Provider Program Job Description We’re now recruiting for a Senior Internal Support Engineer to join our busy team based in London. The main focus of this role is to provide support for the use … will also be an expectation of involvement in project work being carried out on the wider business IT infrastructure and platforms. Key Responsibilities: Provide support for the use of key business applications. Operate a helpdesk system responding to problems quickly, efficiently and in a timely manner. Maintain user accounts … projects under way. Ensure systems are kept up-to-date and maintained in line with best practice. Co-ordination with 3rd party vendors to support systems. To follow and aid in the development and deployment of ISO processes and software solutions in line with business strategy and the priority more »

1st Line IT Support Engineer Up to £27k Basingstoke middle is partnered exclusively with a fast-growing MSP client in Basingstoke to find their new 1st Line Engineer! After the business has gained new organic client growth, this is a brand-new hire to support its more »

you a specialist in supporting Microsoft Dynamics 365 across Customer engagement and Finance and operations? If so, we have a fantastic opportunity for a support minded, customer focussed individual to join our IT department as a Dynamics 365 Support Engineer. You will bring expertise across supporting and problem … solving Dynamics 356 applications, together with a strong customer service personality. Role: Dynamics 365 Support Engineer , Microsoft Dynamics 365 Support Location: Milton Keynes – Hybrid working is in place , we would like to welcome you to work in the office 3 days a week. Salary: £40k-£50k base more »

A fast-growing property management company is looking for a 1st Line Support Engineer to join their IT team as they refresh their strategy and build out the team. In this role you will work in a small team supporting end users in person and remotely with issues … offers the opportunity to work with senior stakeholders in the organisation and be part of a growing, innovative organisation. Responsibilities Provide 1st Line IT Support (Helpdesk and Deskside) User administration within Azure, SharePoint and Microsoft 365 Provide exceptional Service Support and Customer Service to the Acquired Business, via … Deskside Support, Email and Telephone Requirements Minimum 4 years experience in 1st line/technical support Strong experience with Microsoft 365 and SharePoint Good experience working in a cloud environment, preferably Azure Excellent communication skills Strong technical background This is a permanent role based in London with hybrid more »

ethical and sustainable business decisions that reflect our core value of integrity JOB SUMMARY: Hartree Partners is seeking a highly motivated IT end user support engineer, the ideal candidate will have 2-4 years of relevant work experience, preferably gained within an investment firm. This position offers competitive … RESPONSIBILITIES: Acting as the first point of contact for clients (internal) , focused primarily on our London office employees both on premise and remote, remote support of offices across Europe Assist with the resolution of any Technology or general office infrastructure issues Desktop provisioning and Support (both on premise … and remote) – Hardware and MS Office Suite Mobile devices provisioning and support – O365 , MS Intune Managing client support by logging, diagnosing and resolving their problems via email, phone and helpdesk portal Using the help-desk system to document problem descriptions and resolutions Collaborating with colleagues, vendors and other more »

1st Line Support Engineer Up to £25k Farnham The Client: middle is partnered with a family run IT business in Farnham to find their new 1st Line Engineer! After the client has won a few next clients, this is a brand-new hire for the business to … support their continuous improvement plans and client offerings. The Role: You will be joining a close-knit team of Engineers acting as the first point of contact for their clients. This role will sit someone ambitious who would like to move into a Manager role in the future. No more »

Technical Support Engineer - Audiovisual Do you want to join a growing, modern AV business that delivers a world-class service working with some of the latest and most innovative technology, if so then this could be for you! We have partnered with this medium sized AV firm who more »

Location: Oxfordshire (office based) My client are seeking a passionate, proactive, enthusiastic, customer focused 1st Line IT Support Engineer to join their expanding team. The successful candidate will join a busy, friendly team and be responsible for providing a first-class, customer-centric service to their Managed Service … clients, working on BAU support calls. The ideal candidate will already have experience of working in a Managed Service Provider (although this is not essential), be proactive and have impeccable communication skills, with a proven track record of problem solving, and providing first-class customer service. Responsibilities: Deliver an … exceptional standard of customer service Provide 1st Line Support via remote tools and telephone to customers Logging tickets, liaising with 2nd and 3rd line Support Consultants when needed Liaise with 3rd party vendors Prioritising workloads and complete service desk tickets in line with SLAs Ensuring documentation is accurate more »

Sharp IT Services has an excellent new career opportunity based in Mayfair, London for a On-Site 2nd Line Support Engineer position. Key Responsibilities The On-Site 2nd Line Engineer will be based at one of our client sites and will assist with the day-to-day … IT support for the client alongside a remote Helpdesk Team. An average day will be diverse and offer an opportunity to learn a multitude of technologies, by investigating and resolving a variety of requests working closely with the Helpdesk Team. Own, update and progress tickets so the client is … role in personal and team development to increase technical proficiency and increase productivity. Skills and Qualifications Technical knowledge and experience of IT and IT support with on-site experience. Intermediate knowledge of Microsoft Server and Desktop Operating Systems. Intermediate knowledge of Microsoft Cloud Technologies (365 and Azure) Excellent written more »

Our client is a well-established developer of specialist electronic equipment. They are seeking an Electronic Product Support Engineer to join their team. The Role Provide technical support for both the Engineering and Production departments; often being the go-between for these teams to find a solution. … Support design team through development process. Able to identify the root cause and propose solutions. First point of technical contact for the production team when they have queries. Work within engineering team to support formal qualification of products. Preparing units for qualification. Creating test plans. Attending test house … to supervise/support testing as required. Come up with creative ideas for test solutions both for development and production verification. Own the design of any jigs and fixtures; taking requirements and producing a solution. The Candidate Electronic engineering qualifications – ideally degree. Experience in formal product certification. e.g CE more »

A 1st/2nd Line Support Engineer/Customer Service person is required for this IT company based near Winchester. Key Responsibilities Providing first and some second line support and escalation of helpdesk tickets to their customer base, working to specific SLA’s Providing incident management & stakeholder … facing communication for customers as required (with the expectation of leading a multi manned P1 Bridge Line). Basic remote support and change management assistance to the customer base Manage and monitor call queues ensuring adherence to customer SLA’s Qualifications/Skills required You do not need to … have all the following but should have experience in some of:- Experience of technical support and of computing technologies. Good understanding of networking, TCP/IP and internet technologies. Knowledge of Microsoft O/S, with Linux an advantage. Passionate about IT with a constant desire to learn and more »

Our wonderful client based in Weybridge are looking for an IT Support Engineer to join their team. This role would be responsible for providing technical support, main point of contact for technical queries and responsible for system maintenance. If you have experience in Computer Network and Communication … resolve technical issues and excellent communication skills then this role would be for you. The role of Insight Executive/Analyst involves: Provide technical support for employees and clients Main point of contact for technical queries Operating security systems Responsible for system maintenance Providing security support and checks … MS Windows skills Ability to logically resolve technical issues Excellent communication skills Knowledge of IT infrastructure Great customer focused skills Experience working in customer support Speak, writing and reading in Korean Please apply for more information on this great opportunity. In return our client offers outstanding benefits. more »

We are looking to recruit an experienced 2nd line support engineer who enjoys working in an environment in which they will have a broad responsibility and will have the opportunity to improve process and recommend technology improvements. To be a success in this role will have a broad … technical skill base and be able to provide 1st and 2nd line support in an SME environment. You will have a good knowledge of Windows/Azure, Active Directory, Exchange and M365. A working knowledge of networking with the ability to troubleshoot Switches, Routers and Firewalls would be an more »