Surrey, England, United Kingdom Hybrid / WFH Options
Xact Placements Limited
2nd Line IT Engineer – Remote (MSP Environment, Occasional Travel) Location: Fully Remote (occasional travel to client sites across London, Surrey & Hampshire) Type: Full-time, Permanent Salary: Competitive + Benefits The Opportunity Join a long-established Managed Service Provider with over two decades of experience delivering top-tier IT support, cloud solutions, and infrastructure services across the UK. We … re looking for a 2nd Line IT Engineer who thrives on technical challenges, enjoys solving problems, and takes pride in providing exceptional customer service. You’ll act as an escalation point for 1st and 2nd line issues, tackle a variety of on-prem and cloud-based environments, and contribute to exciting infrastructure projects and rollouts. If you’re looking … edge tech while being part of a close-knit remote team — this is the role for you. What You’ll Be Doing Providing advanced remote and occasional on-site support to SME clients. Acting as an escalation point for complex technical issues from other support tiers. Supporting, configuring, and maintaining Windows Server & Desktop environments . Managing Active Directory More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
MLC Partners
IT Systems & Security Administrator to support and manage a secure MS digital infrastructure environment. This role requires active SC clearance and experience in Microsoft 365 and Azure environments. Outside IR35. London with hybrid working. Key Responsibilities: Administer and configure Microsoft digital infrastructure, including security components. Build, issue, and support IT hardware across Windows, macOS, and iOS. Triage incidents … Apple Business Manager. Liaise with internal and external stakeholders on IT services and security matters. Review and enhance IT Service Management processes. Essential Skills & Experience: 2+ years in IT support or systems administration (M365 & Azure). Strong knowledge of Microsoft Entra, Intune, Apple Business Manager, and MS Defender. Proven experience with cyber incident response and user device troubleshooting. Advanced More ❯
Great opportunity for a 1st line Support/Help Desk/Service Desk professional with at least 2 years of experience to further their career working for an expanding IT services client at their head office in Maidenhead, Berks. You will have exceptional customer service and communication skills along with strong problem-solving and prioritisation abilities. Technically, you will More ❯
The job holder plays an important role in Technical Support team by providing daily technical support to distributors and sub-distributors (including: trouble shooting, technical training, product induction and promotion) to ensure. The job holder is expected to ensure satisfactory HIKVISON technical services and continuous optimization of HIKVISION products via collation of customers’ requirements or product quality issues … team of headquarters, promote optimization and upgrading of products and ensure regional market needs are met. · Collate product quality issues and give prompt feedback; escalate the issues to Technical Support or R&D team of headquarters in timely manner to improve the quality of products. · Provide promotion of new products to distributors and sub-distributors via training, roadshows, exhibitions More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Pontoon
Operations Analyst Engineer IT&D End User Computing Operations Analyst Engineer Duration: 6 Month Contract (Likely to extend to 12 Months) Location: Plymouth (Mostly Remote Working) Pay Rate: From £400 per day Job Overview: We're looking for an Operations Analyst Engineer to support the delivery of efficient, technology-driven services within a leading UK electricity … network operator. Working closely with Operations Lead Specialist Engineers, you'll provide technical support, resolve IT issues, and help implement solutions that enhance the performance and reliability of electricity distribution systems. Responsibilities and Duties: Work closely with the User Operations team, Service Desk, the Field User team and customers to resolve escalated, complex and difficult technical issues. Perform on … Health and Safety at work requirements, including fire and emergency precautions. Experience, Knowledge and Skills: Experience of working with and resolving difficult technical problems. Experience of technologies used to support endpoints within an enterprise environment. Experience of working in a customer facing role. Endpoint Management: SCCM, Intune, Autopilot, MDT, etc. Operating System: Extensive knowledge of Windows 10 and Windows More ❯
Our client are a UK-based managed services business who are looking to onboard a qualified Deskside Engineer on a permanent basis at their telecommunications client's site in Slough, very close to Slough Station. Key Responsibilities: To operate the Tech Bar and associated services To replace desktops, laptops and monitors as like for like and enabling a quick … resolution with minimum inconvenience to the end user. To provide printer support (Docucare) Perform Break fix on all desktop equipment. To perform IMAC activities To ensure all drop ins/walk ups are logged on the ticketing system. Complete all allocated calls and maintain regular contact with call scheduler. To diagnose problems accurately using all the available resources and … ordinator To Qualify: Must have excellent communication skills Must be able to commute to Slough five days a week Must have 2+ years experience in traditional a traditional IT Support role (Active directory, Windows support, break fix etc) Please feel free to apply if you meet the criteria. More ❯
3rd Line Engineer - Solaris Basingstoke £55k plus 3% bonus and 10% DV bonus and 10% Pension Candidates must be willing and eligible to go through SC and DV clearance for this role I am looking for an experienced 3rd Line Messaging Engineer for a client of mine who are a leading IT Systems integrator operating within the UK More ❯
High Wycombe, Buckinghamshire, South East, United Kingdom
Platform Recruitment Limited
About the role We are partnering with a well-established and growing company in Buckinghamshire. They are looking for a talented IT Support & Software Engineer to join their team. This is a hands-on role where you will work across IT support, software development, and system integration projects. Responsibilities General IT Support: - Set up Windows PCs …/laptops and install software for employees. - Provide training on company-wide software systems. - Liaise with external IT support for troubleshooting. - Maintain and upgrade company servers. - Set up NUCs and install software for customers. Internal Software (EMS): - Ongoing development and improvements. - Build and develop reports for departments. - Perform mass changes to system data as requested. - Manage interactions between EMS … with optional family cover. - Life assurance: 3x annual salary after one years service. - Holiday leave: 25 days plus bank holidays, increasing with service. - Sick leave & other statutory leave: - Wellbeing support: - Mobile devices & office refreshments: - Referral scheme: - Eye care vouchers & training: If you feel like you have the above experiance to this position please apply with a copy of your More ❯
is headquartered in Sweden. It has major operations all over the world and is part of the domestic defence capability of several nations. The Role: As an Integrated Logistics Support Analyst you'll contribute to the design and development of the ILS aspects of programmes and projects, for example procuring reliable, maintainable, sustainable, and affordable systems. You could also … are always delivering and maintaining an operational advantage for our customers. Typical tasks within the Team delivering Supportability Engineering work packages are: Assist in the production of the Integrated Support Plan (ISP) for future systems, including Spares Optimisation, Obsolescence and Maintenance plans, Life Cycle Cost (LCC), Level of Repair Analysis (LORA) and Mean Time Before Failure (MTBF) calculations, for … wider use within the ILS team. Working alongside the RAMT ILS Engineer to collaborate and confirm the analytical reporting of system data. Carry out Failure Mode, Effect & Criticality Analysis (FMECA) for new and existing systems. Technical coordination of ILS reports, and reviewing deliverables. Building a relationship of trust for the systems in use within the customer community. Supporting other More ❯
Technical Helpdesk Engineer - Heating & Plumbing Sector Location: UK & Ireland Support We're recruiting on behalf of a leading heating and hot water solutions provider, looking for an experienced Technical Helpdesk Engineer to join their support team. This role is ideal for someone with a background in heating, plumbing , or boiler systems who thrives in a problem More ❯
Slough, Berkshire, South East, United Kingdom Hybrid / WFH Options
Kudos Partners
Key role in supporting high-profile web and mobile app lications (including BigCommerce) Exposure to Azure, APIs, D365, and cutting-edge digital solutions Were seeking an experienced App lications Support Analyst/Developer to join our growing FinTech team. This business-critical role will lead the support for a new digital platform, ensuring smooth operation and exceptional service … for internal stakeholders. Key Responsibilities: Deliver 2nd and 3rd line support for digital app lications , resolving issues within SLAs Minimise downtime and drive continuous improvement across web/mobile platforms Collaborate with test and development teams to support production and project environments Contribute to IT strategy, roadmaps, and solution design discussions What Youll Bring: Essential: Proven experience supporting … digital/web/mobile app lications Strong SQL and Azure KQL skills Linux scripting expertise Experience managing IIS-hosted digital solutions Highly Desirable: BigCommerce website support Redis platform experience Microsoft Dynamics 365 API support and monitoring tools (e.g., SolarWinds, Azure App Insights) Azure Data Factory or SSIS This role offers variety, autonomy, and the chance to work More ❯
My client with a global reputation in the education sector based in Oxford, have an requirement for x2 IT Support Engineers to join on an initial 9 month contract with possible extensions thereafter. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows 10 imaging, troubleshooting - PC, Laptop and Printer hardware break/fix - Basic network and server supportMore ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Informed Recruitment LTD
checks to ensure that integration platforms and workflows are performing at optimal levels; triage, diagnose, and resolve end-to-end incident management with communication to stakeholder at all stages; support problem management by analysing recurring issues, root causes and implementing fixes; deliver change requests ensuring high quality development and smooth releases into production; contribute to change management processes with … impact assessments, release plans and regression testing; maintaining a high release rate success; balance support and development workloads; participate in structured weekly handover; and work with Lead Consultants to learn, share knowledge and assure continuous improvement. A little further in to the future, a fast track to a Senior Consultancy role is actively encouraged. Requirements Demonstrable experience developing and More ❯
interface to the customer, to lead and liaise with key contacts in other resolver groups to ensure appropriate action is taken to resolve issues. Provide both onsite and remote support for AV and specialized applications like Reuters, ensuring minimal executive downtime. Proactively resolve issues using tools such as ServiceNow, GenAI bots, and predictive diagnostics. Be able to provide a … white glove concierge service to all executive users. Deliver tailored, empathetic support based on executive user needs. Provide information on our customers’ products and services when asked. Seasoned in supporting Microsoft and Apple operating systems in an enterprise environment Mobile device support (iOS/iPhone/iPad) Experience in Mobile Device Management and Mobile Application Management. (iPhone and More ❯
Selexa are partnered with a leading Engineering & Semiconductor client in the expansion of their service and customer support function, hiring for experienced Customer Support Engineers to join an high-performing function. The Opportunity: The Customer Support/Field Service Engineer will manage the technical and personal relationship between the client and the end user, from scope … identification, through to design, installation, commission and ongoing technical support which will be a blend of onsite and remote support. You will oversee and deliver overseas projects to install new products, building and maintaining strong customer relationships and ensuring the products perform to the highest possible levels of performance and reliability. Key Responsibilities: Installation and technical support onsite … with customers globally Provide initial and ongoing support, remotely and on client site including faultfinding, diagnostics, repair and product upgrades Manage the product acceptance process from installation through to customer sign off, maintaining the client & customer relationship, offering technical expertise and product knowledge training Candidates must be flexible in working internationally for 3 month periods (infrequent but possible) Training More ❯
Basingstoke, Hampshire, South East, United Kingdom
Sanderson Recruitment
you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you. More ❯