46 to 70 of 131 Service Delivery Jobs in the South East

consulting experience Relevant pharmaceutical industry experience Experience working with applications in Marketing, Medical, Clinical, Pricing/Market Access or real world data Hands on Service Delivery, Program Delivery and Operations experience desirable What we offer: Work Location Assignment: On premise with relocation support available The annual base more »

to Nottingham This is a Technical Account Manager field based role your role will be to ensure customer satisfaction and product reliability through the delivery of regular technical account management, on-site service and account review to serve and support our clients customers. Our client has an excellent … a supportive, interesting and respectful employer. This is a busy and varied Technical Account Manager role, the successful candidate will be responsible for the delivery of technical account management to include on-site service, damage prevention and KPI review to identify best practice routine equipment handling to customers … through coaching, education and training activities. In addition you will create and deploy actions plans to improve customer service delivery, deliver technical service support to the sales unit in installing and commissioning of products and perform assembly, installation and commissioning of new and demo stock. The successful more »

Watchkeeper - Maritime Trade Information Centre (Navy Command) Background: The Watchkeeper is a contract role within an outsourced service Carbon60 deliver to Navy Command for the UKMTO project. Located in a military facility, successful applicants will play a key role as a shift Watchkeeper in an expanding team that provide … working knowledge of either merchant or military shipping highly advantageous Experience working set shift patterns and unsociable hours Experience in client facing/customer service/service delivery environment Own means of transport due to inaccessible site location Shift Pattern: Shifts will be for a period of more »

working knowledge of either merchant or military shipping highly advantageous Experience working set shift patterns and unsociable hours Experience in client facing/customer service/service delivery environment Own means of transport due to inaccessible site location Experience in one or more of the following: Ops more »

Description We are looking for a hands-on and forward-thinking IT Support Manager to join our team. The successful candidate will oversee the service desk and lead our IT support management function, focusing on delivering a best-in-class IT experience for all users. This role requires a … technical background to lead by example, driving continuous improvement across IT services and ensuring exceptional service delivery, customer satisfaction, and operational excellence. The role requires a proactive approach, the ability to work autonomously, and strong organisational skills. Principal Accountabilities You should have the unrestricted right to work in … in managing client devices, including Windows and macOS environments, with hands-on experience using device management applications. Excellent understanding of the ITIL framework, including service management best practices. High attention to detail, with strong written and verbal communication skills. The ability to think analytically and prioritise workload based on more »

their team on a temporary basis. This is a fantastic chance to work with cutting-edge technology and make a significant impact on their service delivery. If you are passionate about providing an excellent customer experience and thrive in a fast-paced environment, then this role is perfect for … our client's user base, delivering prompt support in line with business impact. Troubleshoot and resolve EUD incidents, requests, and problems, ensuring compliance with Service Level Agreements. Identify patterns and trends within the EUD services and proactively raise them as problems. Support the scheduling of moves, projects, events, and … technology provisions, providing a proactive service. Deliver services to the agreed Key Performance Indicators, User Experience Agreements, and Service Level Agreements. Follow processes and procedures, with a strong focus on asset management governance. Identify service improvements within the EUD service delivery and escalate them to the more »

their team on a temporary basis. This is a fantastic chance to work with cutting-edge technology and make a significant impact on their service delivery. If you are passionate about providing an excellent customer experience and thrive in a fast-paced environment, then this role is perfect for … our client's user base, delivering prompt support in line with business impact. Troubleshoot and resolve EUD incidents, requests, and problems, ensuring compliance with Service Level Agreements. Identify patterns and trends within the EUD services and proactively raise them as problems. Support the scheduling of moves, projects, events, and … technology provisions, providing a proactive service. Deliver services to the agreed Key Performance Indicators, User Experience Agreements, and Service Level Agreements. Follow processes and procedures, with a strong focus on asset management governance. Identify service improvements within the EUD service delivery and escalate them to the more »

Line Support Engineer Kent Consultancy - £22,000-£28,000 + Excellent Benefits Overview: An exciting opportunity has arisen with an award-winning IT Managed Service Provider to join as a 1st Line Support Engineer. They are looking for a dynamic and ambitious individual who prides themselves on providing a … high level of delivery and expertise in their performance. The successful candidate will have experience working in a fast-paced environment, be able to work to tight deadlines and be confident in offering excellent customer service. Role & Responsibilities: Responding to inbound calls effectively Logging customer issues, queries and requests … experience in a similar role Previous experience working for a MSP Active Directory MS Windows Office 365 Customer-facing experience Confident working to client Service Level Agreements (SLAs) Experience working in a broader service delivery function Able to confidently support multi-site clients An analytical problem solver more »

providing technical assistance to staff, students, partners, and visitors. You will be responsible for resolving IT support requests and incidents, while also participating in service delivery projects. The successful candidate will thrive in a dynamic, fast-paced environment, delivering high-quality support via phone, email, in person, and … through a self-service portal. A strong focus on customer service and continuous improvement is key to the role. Main Responsibilities: Provide 2nd line support by diagnosing and resolving IT issues, ensuring services meet customer requirements. Collaborate with the IT Campus Manager in managing daily operations and overseeing … Proven experience in a customer-facing technical support role in a Windows and Mac Desktop environment. Strong verbal and written communication skills. Experience with service desk software, remote support tools, and troubleshooting technical issues. Desirable: MCDST (Microsoft Certified Desktop Support Technician) or Apple Certified Mac Technician (ACMT). Knowledge more »

and work with facilities teams to support associated services such as BMS, access control systems and CCTV as required. Support central IT teams supporting Service Delivery, Ops & Infrastructure and Applications teams by owning & resolving incident and service request tickets related to site issues or other non-site more »

As a business committed to connectivity and collaboration, they believe in achieving greatness together. Role Overview: As a Project Coordinator within our client's Service Delivery Team, you will play a crucial role in ensuring exceptional project delivery and customer support. You will collaborate closely with customers … and internal teams to streamline operations and enhance service excellence. Key Responsibilities: Provide comprehensive support for successful program and event delivery. Develop and maintain project plans and documentation. Manage resources and information systems effectively. Coordinate communications with stakeholders. Compile regular update reports on project progress. Track finances and monitor … stakeholder management skills. Demonstrated ability to manage multiple projects simultaneously. Excellent organisational skills and adaptability to changing demands. Strong communication skills to deliver superior service to internal customers. Proficiency in Office 365. Self-motivated with a strong team orientation. Commitment to quality, precision, and pride in work. You will more »

the Digital Twin area as in charge of design, development, deployment, further evolution and support of Global Applications products to business users, including ITIL Service Delivery process, Deliver Continuous Minor Improvement, minor projects Deployment roles and Service Introduction small project roles. This position will always search for … better and quicker delivery value back to our customers, based on Agile and DevOps ways of working and mindsets. This role will be part of the Business Delivery Services team based in various hub sites globally and works to deliver as part of that global team. What are more »

Manager Location:- Reading (Hybrid 2-3 days) Rate:- £371 per day(Through Umbrella) Role Type:- Contract Job Overview Role Specifics To co-ordinate and service manage, in-line with ITIL best practice where appropriate, a portfolio of partners to ensure that they perform against set criteria/KPIs, as … the services provided by the partners is fit-for-purpose and delivers against Virgin Media O2’s requirements. To own the content of all service schedules (contracts) ensuring that any updates or changes are reflected once agreed and signed-off as part of our contractual governance procedures. Develop SMART … with our partners account team to report and review their performance. The main focus of the meeting will be on their overall performance in delivery of services and compliance to the relevant contracts. Act as a point of contact for our internal stakeholders in regards to any partner related more »

How would you like to work for Opus, one of the UKs largest independent Managed Service Providers who have recently been recognised as World Class in the Best Companies to work for Awards? Where? Join our Service Delivery Team As an individual you will be responsible for … first line responses to customer service requests by telephone, email, web, and portal. Additionally, you will be responsible for: Maintaining Customer Satisfaction Maintaining allocated work pools ensuring all cases are worked according to their SLAs and pro-actively manage the CRM tickets Competency on all supplier portals and communication … + UK Bank Holidays Hybrid working (3 days a week in the Reigate office) Other organisations may call this role Client Success Specialist, Customer Service Advisor, Customer Experience Agent or CX Advisor. WHO? are we looking for? We are seeking a Customer Experience Specialist who is/has: At more »

How would you like to work for Opus, one of the UKs largest independent Managed Service Providers who have recently been recognised as World Class in the Best Companies to work for Awards? Join our Service Delivery Team Y ou will be supporting the improvement of our … Cirrus, Five9, Gamma where we have achieved platinum partner status. We deliver outstanding customer experience and are the only MSP to be awarded the Service Mark accreditation from the Institute of Customer Service. We are a Disability Confident employer and Living Wage accredited. Become part of our success story more »

At DISConsulting IT, we provide top-quality IT services and are committed to delivering exceptional customer experiences. We are focused on further enhancing our service delivery capabilities and solidifying our position as a leading IT service provider for small and medium-sized enterprises, charities, and non-profit more »

UK based and requires relevant ERP implementation experience within the Utilities industry . *UMAX integrates CRM, billing, invoicing, cash collection, meter data, asset and service management modules in one solution, offering utilities the tools & processes for effective sales, increased customer contribution margins, reduced lead times and streamlined operations. By … modules in the project and interact with other team members (Functional Solution Architect, Developers, Testers…) also collaborate closely with the Project Manage r and Service Delivery Consultants participate in the project progress meetings and proactively i dentify risk areas apply your expertise to deliver high quality consulting services more »

also an award-winning Microsoft partner, are looking on board aInfrastructure Engineer to drive one of their key clients to ensure high level of service is consistently delivered. Role & Responsibilities: Understand and provide the definition of project scope, goals, and deliverables. Understand the definition of the required implementation tasks … working in a customer facing role Familiar with working to SLAs to meet both customer and contract requirements. Working as part of a wider service delivery function. Supporting multi-site clients. A good level of knowledge and application in: MS Windows Server Technologies Exchange Technologies Active Directory Firewalls more »

WAN, firewalls, databases, and data centres. Monitor services and refine the toolchain to enhance the customer experience. Write and maintain scripts and software for service delivery and automation. Provide third-line support for complex technical issues. Strategy and Project Management: Manage IT projects, including budgets, progress reporting, and … using Ansible for Linux automation. Familiarity with project management and cybersecurity standards (Prince2, ITIL, ISO27001, Cyber Essentials Plus). Positive attitude and excellent customer service skills. Join our dynamic team and contribute to supporting world-leading research and teaching. Apply now to be part of our mission to enhance more »

Crawley, West Sussex/Remote Flex Up to 75,000 depending on skills and experience Plus benefits Reporting to: Head of Hybrid CloudProduct/Service: We deliver strategy-led solutions that address the most important technological challenges: cyber resilience and hybrid cloud infrastructure. Clients include: Sony, Surepharm, Jigsaw Trust … help to deliver a world-class experience across the hybrid cloud portfolio of services of physical infrastructure, data centre facilities and public cloud services.The service delivery team each have 20+ years of technical delivery expertise over a range of verticals and disciplines and are all considered experts more »

services and support for business systems that enable the organisation to meet its business objectives Continually develop our applications and implement changes that enhance service delivery. Ensure any changes are thoroughly tested beforehand. Help us get the most from our technology by making sure people know how to use … on value for money and adherence to relevant procedures and legislation Ensure routine tasks (reports, extracts, programmes, etc) are completed as scheduled so that service delivery is not jeopardised Ensure all systems are managed in a secure way so that company policies and audit requirements are met, implementing … incorporated in 2014. Velocity Academy initially started as a commercial training provider delivering health & fitness qualifications across the North of England. From our successful delivery of classroom and online based qualifications, Velocity Academy gained a rapid reputation of delivering service excellence to our students. Following this model, Velocity more »

and maintenance of all associated assets within the critical facility, with a primary focus on critical facilities risk management, enhancing the quality of the service delivery through effective leadership of the shift team. You will ensure that the conduct of any personnel under your control is safe, professional … relief cover in the event of an emergency, which may require temporary Shift working. ? Ensure the team and Specialist Vendors comply with the contractual service level agreements (SLA's). ? Key operator of the Corrigo CMMS system, ensuring that MEP PPM, Reactive and Corrective Work Orders/Tasks are … with requirements of OEM/SFG20 as a minimum. ? Ensure all critical equipment operational issues are escalated immediately, inline with local site process. ? Review service reports of all Specialist Vendors, chasing any recommendations/follow up actions with Specialist Vendors. ? Production of Site-Specific SOP/MOP/EOP. more »

company? On offer for the Support Engineer is an exciting opportunity to join a dynamic team dedicated to providing exceptional technical support and customer service in the automotive and Motorsport industries. The company prides itself on fostering a supportive environment with ample growth opportunities, ensuring you can develop your … customer-centric approach. They will also contribute to product testing efforts to ensure high-quality performance and reliability, making a valuable impact on our service delivery and product excellence. The Support Engineer is ideally someone with a passion for delivering exceptional customer service, possessing strong problem-solving … and assist in continuous product improvement. Maintain accurate records of customer interactions, technical issues, and resolutions. The Person: Strong interpersonal skills. Background in Customer Service Relevant education in automotive engineering or motorsport engineering Full clean UK driving license. Reference number: 13321MI3 Keywords: Support Engineer, Support Technician, Junior Customer Support more »

Greenwood Fisher Jones Greenwood Solicitors is an award-winning and innovative law firm, passionate about providing our clients with the highest level of customer service and the best legal advice available. A great part of this success has been due to our staff and our working environment. The Role … We are seeking an experienced IT Services Team Lead to oversee the day-to-day IT service delivery and support for Fisher Jones Greenwood LLP. The ideal candidate will align with current and future business requirements and objectives while managing 1st and 2nd line support engineers. Key Responsibilities more »

and multi-task. Flexibility, reliability, tolerance, and energy Joining the Standby Rota (Weekends & Bank Holidays) A true passion for technology and providing exceptional customer service If you are looking for a new challenge with great long-term potential, and meet the requirements set out, please apply today. ARC is … distributed estates to some of the best known brands in hospitality, leisure, retail and healthcare. The ARC business model has always been based on service delivery excellence. more »