26 to 50 of 71 Customer Experience Jobs in the South West

The DST Apprentice plays a key role in supporting the effective use of digital technologies and data across TDM’s business functions. Working within the Customer Experience – Business Support team, the role focuses on supporting the wider TDM team, to improve productivity, enhance customer service, and enable data-driven decision-making. Role Support the development, optimisation, and … Year 6 Months Positions Available 1 Closing Date Friday, 22nd August 2025 Start Date Monday, 15th September 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Number skills Analytical skills Logical Team working Initiative Patience Qualifications English GCSE, grade 4 (Essential) Maths GCSE, grade 4 (Essential) About the More ❯

solutions with exceptional service. They are developing and growing as a company and are seeking a full time Sales Administrator as a key role to support growth with continued customer experience Responsibilities will include:- •Handle customer queries by email and phone •Respond to or co-ordinate responses to customers by email and phone •Raise tickets for queries … relating to technical support •Contact customers with updates, follow ups, responses •Produce quotes and help build solution proposals with sales team •Processing customer orders through management system •Liaise with the technical and operational departments to inform customer responses and to manage orders and projects through to effective delivery •Maintain and update customer records, pricing, sales collateral •Join … sales/marketing meetings and contribute to updates, ideas and planning •Develop monthly sales reports and help track sales performance •Communicate customer feedback internally •Develop product and service knowledge to increase ability to handle queries/quotes •Manage sales diaries •Liaise with suppliers and monitor product/supplier developments You will be personable and eloquent in all forms of More ❯

structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT … to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. Why this job matters The Data Engineering Principal leads the AWS design, building and implementation of processes to … architecture practices. Cloud Governance : Utilize tools such as IAM, resource tagging, cost management, etc. to enforce AWS governance policies and implement monitoring and alerting solutions to address issues proactively. Experience you'd be expected to have A bachelor's degree in computer science, information technology, or any relevant field A master's degree is preferred but not mandatory. AWS More ❯

is a fast-growing, Microsoft services partner delivering outstanding cloud, infrastructure, and managed services across enterprise and SMB markets. They are committed to operational excellence and delivering world-class customer experiences. Role Overview As Head of Service Desk, you will lead the entire support function, ensuring high-quality service delivery across 1st, 2nd, and 3rd lines. Youll provide strategic … leadership, shape customer service standards, and act as the senior escalation point for complex issues. Key Responsibilities Oversee day-to-day operations of the Service Desk, ensuring consistent SLA adherence and outstanding customer experience Design and implement ITIL-aligned processes, policies, and workflows to support scalable service delivery Act as the primary 3rd-line escalation point, particularly … Automate to increase efficiency Support recruitment, onboarding, and staff planning for the Service Desk function Engage with executive and client stakeholders, representing the service desk and maintaining client confidence Experience & Skills Minimum 6+ years in technical support, including significant 3rd-line experience in an MSP environment At least 5 years in a leadership role, ideally within a Microsoft More ❯

Ecommerce Trading Assistant | £28k | South West London | Hybrid working Zachary Daniels are delighted to be working with a well-established UK clothing brand known for its rich heritage, loyal customer base, and commitment to timeless British style. As the brand continues to grow and expand its digital presence, we're recruiting an Ecommerce Trading Assistant to join the team … also supporting the onboarding of exciting new names as part of the company's ambitious growth strategy. As Ecommerce Trading Assistant, you'll help drive online performance, shape the customer journey, and support the wider Ecommerce team in delivering commercial success. Key Responsibilities as Ecommerce Trading Assistant: Support the Ecommerce Trading Manager in day-to-day website trading Manage … and post-campaign analysis Work with merchandising to monitor stock levels, support product performance, and drive conversion Conduct regular quality control checks across the site to ensure accuracy and customer satisfaction Produce weekly and monthly trade reports using tools such as Google Analytics Collaborate closely with marketing, customer service and merchandising teams to support cross-functional campaigns Maintain More ❯

a highly critical service in c ollaboration with client operations and security teams to ensure service remains optimised for performance and compliance MAIN DUTIES AND RESPONSIBILITIES Implement and manage customer-requestedintegrations Embed security practices throughout the softwaredevelopment lifecycle Monitor and log application and infrastructurehealth, troubleshooting and optimising system performance based on key metrics Deploy updates, fixes, and perform regularmaintenance … Provide second-line technical support Build tools and automation to reduce errors andenhance customer experience Perform root cause analysis for production errorsand implement long-term solutions Troubleshoot and resolve technical issuesefficiently Automate tasks, including visualisation andreporting processes Design and implement troubleshooting andmaintenance procedures Collaborate with teams for requirement gatheringand documentation Foster automation, orchestration, and ContinuousIntegration and Deployment (CI …/CD) best practices Promote a problem-solving mindset and a strongteam-oriented approach Strong teamwork and collaboration skills Experience with Test is essential TECHNICAL SKILLS Essential Infrastructure as Code (IaC): Experience with IaC tools like Terraform Automation and Scripting: Proficiency in scripting languages for automation tasks. Strong experience with Python and/orJava preferred. CI/ More ❯

solutions to our end-users - all of their Technical Support Team are fully trained and accredited in the technologies they support. Your role is crucial in providing a great customer experience by resolving technical problems promptly, effectively and in a friendly manner. The role will mainly focus on Microsoft Azure, along with other vendor technologies. This IT Support … via phone and our dedicated support portal. You will diagnose and resolve technical issues covering end-user devices and server environments. As part of the team, you will monitor customer infrastructure environments. You will document and track support requests using the dedicated ticketing system. You will provide guidance and training to better equip end users. You will escalate unresolved … procedures. You will participate in projects and initiatives as needed. Could you be part of this fantastic team? As an IT Support Technician you will need: 2+ years of experience in technical support. Experience in support of Azure infrastructure (Our client will assist you in getting the required accreditations). An understanding of networking components, including identity management More ❯

be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you! About the role Are you an expert project manager ready to lead critical … and deliver one high-complexity project or a couple medium-complexity projects within our strategic programme portfolio. The projects you manage will have significant influence on business performance and customer perception. You will drive transformative changes across processes, systems, and culture - navigating complex legal, regulatory, and operational challenges, while managing key supplier relationships and cross-functional dependencies. What you … of Hargreaves Lansdown's investment management processes. Expertly apply both Waterfall and Agile project management methodologies to deliver results. Leverage strong knowledge beyond project management, including business case development, customer experience strategy, product strategy, solution design, technical delivery, trials, operational and sales readiness, and customer communications. Exhibit solid commercial awareness, with the ability to map capabilities and More ❯

levels are consistently met, helping resolve escalated issues, and identifying areas for process improvement. This is a collaborative role that requires strong communication skills, attention to detail, and a customer-focused mindset. Key Responsibilities: Supplier Relationship Management : Proactively communicate with Network Managers to ensure third-party suppliers are delivering services in line with agreed Service Level Agreements (SLAs). … Issue Resolution : Respond to invoice queries and support the resolution of escalated supplier or customer complaints, taking ownership and ensuring issues are resolved promptly and effectively. Database Maintenance : Maintain and regularly update the supplier database to ensure accurate and current records. Continuous Improvement : Identify and suggest improvements in service delivery and operational processes that will enhance the customer experience and overall efficiency. Administrative Support : Perform general administrative duties related to network operations, ensuring tasks are completed accurately and on time. Required Skills: Strong interpersonal and communication skills, both written and verbal Excellent organizational skills and attention to detail Ability to manage multiple tasks and priorities under pressure A proactive approach to problem-solving and process improvement More ❯

Company Overview* Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below. Wildanet is a Cornish-based Wireless Internet Service Provider dedicated to delivering superfast wireless broadband to hard-to-reach areas. Our mission is to ensure that homes and businesses overlooked by traditional providers receive fast and reliable internet … seamless support to the Provisioning team by efficiently managing resource scheduling for both internal and external stakeholders. Your role is pivotal in optimizing operational efficiency and delivering a superior customer experience throughout the provisioning process. *Responsibilities* Overall responsibility for ensuring that engineering installation key performance indicators are delivered, through effective deployment of engineering resources ensuring daily opportunities are … maximised * Scheduling resource via both Skedulo and Dynamics 365 for internal and external stakeholders * Maintain accurate records of appointment schedules, success rates and customer interactions. Generate regular reports on key performance metrics, such as appointment adherence, queue turnaround time, and customer satisfaction. * Continuously identify opportunities to streamline operational processes and enhance productivity. * Act as a frontline liaison between More ❯

Company Overview* Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below. Wildanet is a Cornish-based Wireless Internet Service Provider dedicated to delivering superfast wireless broadband to hard-to-reach areas. Our mission is to ensure that homes and businesses overlooked by traditional providers receive fast and reliable internet … seamless support to the Provisioning team by efficiently managing resource scheduling for both internal and external stakeholders. Your role is pivotal in optimizing operational efficiency and delivering a superior customer experience throughout the provisioning process. *Responsibilities* Overall responsibility for ensuring that engineering installation key performance indicators are delivered, through effective deployment of engineering resources ensuring daily opportunities are … maximised * Scheduling resource via both Skedulo and Dynamics 365 for internal and external stakeholders * Maintain accurate records of appointment schedules, success rates and customer interactions. Generate regular reports on key performance metrics, such as appointment adherence, queue turnaround time, and customer satisfaction. * Continuously identify opportunities to streamline operational processes and enhance productivity. * Act as a frontline liaison between More ❯

We are 4Com; an award winning, market leading telecoms company that are currently going through an exciting period of growth. We are seeking an experienced Customer Success Team Leader to join our dynamic Customer Support team in Bournemouth. Our Customer Support team are a motivated and enthusiastic bunch, and we are looking for like-minded people that … fast-paced environment. We excel in everything we do and pride ourselves on fantastic training and ongoing support to provide you with the tools you need to succeed. As Customer Success Team Leader you will Lead the Customer Success Team to deliver high-quality outcomes for customers with complex or escalated issues. Focus on root cause resolution, customer … through team coaching and cross-functional collaboration. This team will provide full technical and complaint resolution for customers, offering technical solutions, complaint resolutions and full outcomes Benefits for a Customer Success Team Leader choosing to work with 4Com include: A competitive salary Depending on Experience An exciting role for personal and professional development. 24 days holiday + bank More ❯

Developer (CRM) Exeter, Devon - 12 Month Fixed Term Contract - Remote/Occasional Travel - up to £41,500 per annum Our client are looking to onboard a Systems Developer with experience in low-code platforms to create online forms, workflows, and integrations that improve customer experience and operational efficiency. You'll work with SQL Server, Microsoft Azure API … Management, and build RESTful APIs using C#. Strong stakeholder engagement and familiarity with Agile or Prince2 methodologies are key. Experience required: Developing online forms and business workflows Using low-code development environments Building RESTful APIs with C# and Microsoft Visual Studio Working with SQL Server databases Integrating systems via Microsoft Azure API Management (APIM) Delivering projects within formal frameworks More ❯

Developer (CRM) Exeter, Devon – 12 Month Fixed Term Contract – Remote/Occasional Travel – up to £41,500 per annum Our client are looking to onboard a Systems Developer with experience in low-code platforms to create online forms, workflows, and integrations that improve customer experience and operational efficiency. You'll work with SQL Server, Microsoft Azure API … Management, and build RESTful APIs using C#. Strong stakeholder engagement and familiarity with Agile or Prince2 methodologies are key. Experience required: Developing online forms and business workflows Using low-code development environments Building RESTful APIs with C# and Microsoft Visual Studio Working with SQL Server databases Integrating systems via Microsoft Azure API Management (APIM) Delivering projects within formal frameworks More ❯

This role offers a chance to work on innovative projects, develop your expertise, and contribute to the creation of world-class vehicles. If you're passionate about engineering and customer satisfaction, this could be the perfect opportunity for you. What You Will Do: - Lead the Durability and Reliability (D&R) Performance Attribute Team (PAT) to ensure customer expectations … current vehicle programmes and feed them back to improve future designs. What You Will Bring: - A broad knowledge of vehicle technologies and an understanding of durability and strength principles. - Experience in data collection and analysis, coupled with problem-solving expertise. - A strong grasp of system engineering principles and delivery methods. - Proficiency in project management of complex engineering test activities … execution. - Familiarity with tools such as Microsoft PowerPoint, Excel, and CAD visualisation systems like VisMockUp is desirable. In this role, you will play a vital part in enhancing the customer experience by ensuring vehicles meet the highest standards of durability and reliability. Your contributions will directly support the company's commitment to delivering exceptional automotive products that exceed More ❯

Our company, Cotswold Talent Solutions, are recruiting for a fantastic customer in North Swindon. This business is a leading provider of telecommunications solutions tailored for the Small and Medium Enterprise (SME) sector, are currently searching for multiple outbound sales agent's to join the growing team based in Swindon. This business prides itself on delivering exceptional service, the best … customer experience and cutting-edge technology to help businesses improve their communications systems and drive growth. As an outbound sales agent, you will play a crucial role in expanding the customer base and promoting the telecom solutions to potential clients within the SME sector. Your primary responsibility will be making outbound calls to prospects, understanding their current … to ensure accurate and up-to-date information on prospects and clients. Key Performance Indicators (KPIs): Lead generation targets Daily talk Time Database accuracy and management Candidate Requirements: Proven experience in a sales role is advantageous, preferably within the telecom or technology sector. Excellent communication skills. Strong ability to understand and articulate technical solutions to nontechnical clients. Experience More ❯

principles You'll collaborate on technical designs, influence architectural decisions, and champion best practices in coding and problem-solving. With a proactive mindset, you'll identify opportunities to enhance customer experience and improve internal processes whilst supporting digital operations. The successful person will need a high level of technical expertise in. NET Core, C#, SQL, and alongside experience More ❯

other rather than micromanaging, fostering a supportive atmosphere where ideas flow freely. Their team seamlessly integrates with product owners to prepare sprint work, collaborates with account managers for optimal customer experience, and partners with operations to ensure stable and high-performing applications. What They're Looking For: While their current stack includes PHP, Slim Framework, JavaScript, React, and … MySQL, they're primarily interested in candidates with commercial experience in modern programming languages and a strong grasp of software development principles. Demonstrable experience with MVC frameworks and/or modern JavaScript frameworks is essential. Beyond specific technologies, they highly value (and encourage learning in) the following areas: Accessibility best practices and standards for front-end development Testing More ❯

other rather than micromanaging, fostering a supportive atmosphere where ideas flow freely. Their team seamlessly integrates with product owners to prepare sprint work, collaborates with account managers for optimal customer experience, and partners with operations to ensure stable and high-performing applications. What They're Looking For: While their current stack includes PHP, Slim Framework, JavaScript, React, and … MySQL, they're primarily interested in candidates with commercial experience in modern programming languages and a strong grasp of software development principles. Demonstrable experience with MVC frameworks and/or modern JavaScript frameworks is essential. Beyond specific technologies, they highly value (and encourage learning in) the following areas: Accessibility best practices and standards for front-end development Testing More ❯

the services we provide underpin all of the amazing work the Met Office does, you are empowered to make change and see the impact of your work. Providing exceptional customer experience and service, to internal Met Office staff. Training & Continued professional development both on the job & with dedicated training time & paid qualifications. Proactively reviewing the Incident and Task … in operation. This ITSupport Engineer role is aligned to End User Computing Engineer - Government Digital and Data Profession Capability Framework (ddat-capability-framework.service.gov.uk) Person specification Essential Criteria, skills and experience: 1. Expert by nature - An understanding of supporting hardware, software, and operating systems in a modern Enterprise environment, with examples of your experience in at least four of … requires Ownership & initiative whilst maintaining the user and service focus that drives our team. 4. Live and breathe it - Good communication skills are a must as this is a customer facing technology role. Confidence in using multi-channel communication means (Phone, IM, E-Mail). Enthusiasm for technology & keeping up to date with changes in the wider tech field. More ❯

so, then this could be the role for you! About us We are a dynamic software company.Established in 2006, with a visionof helping the energy and utilities sectors improve customer experience and lower their cost to serve,using smarter process automation. Are you curious about what the future in tech holds? Do you have the drive to want … team. Who are we looking for? Your in-depth knowledge of C#, .NET core & ASP.NET core, will enable you to swiftly become a productive member of the team. Your experience working in an agile environment will allow you to integrate seamlessly into the ways of working within the team. Your drive for self-improvement, both technically and in your More ❯

bonus 15% Java, Springboot, Microservices, React, TDD, BDD, Agile, AWS I’ve partnered with a leading organisation in the mobility space, delivering cutting-edge digital solutions that directly improve customer experience and operational efficiency.This is a hands-on engineering role at the heart of innovation, platform enablement, and DevEx. You’ll work across multiple squads, collaborating with product … drive real impact, from AI-powered call centre tools to mobile apps supporting EV journey planning for customers. Recent projects include: Building and scaling AI-backed NLP tools for customer service automation Delivering an internal mobile app for accessible journey planning Standardising AWS-native tooling and CI/CD pipelines across 15+ teams and 300+ services Migrating core infrastructure More ❯

bonus 15% Java, Springboot, Microservices, React, TDD, BDD, Agile, AWS I've partnered with a leading organisation in the mobility space, delivering cutting-edge digital solutions that directly improve customer experience and operational efficiency. This is a hands-on engineering role at the heart of innovation, platform enablement, and DevEx. You'll work across multiple squads, collaborating with … drive real impact, from AI-powered call centre tools to mobile apps supporting EV journey planning for customers. Recent projects include: Building and scaling AI-backed NLP tools for customer service automation Delivering an internal mobile app for accessible journey planning Standardising AWS-native tooling and CI/CD pipelines across 15+ teams and 300+ services Migrating core infrastructure More ❯

bonus 15% Java, Springboot, Microservices, React, TDD, BDD, Agile, AWS I've partnered with a leading organisation in the mobility space, delivering cutting-edge digital solutions that directly improve customer experience and operational efficiency. This is a hands-on engineering role at the heart of innovation, platform enablement, and DevEx. You'll work across multiple squads, collaborating with … drive real impact, from AI-powered call centre tools to mobile apps supporting EV journey planning for customers. Recent projects include: Building and scaling AI-backed NLP tools for customer service automation Delivering an internal mobile app for accessible journey planning Standardising AWS-native tooling and CI/CD pipelines across 15+ teams and 300+ services Migrating core infrastructure More ❯

annually. Three months service is required at the annual invitation date, normally in October. Our Behaviours At Kingfisher, we are united by our 6 core behaviours Constantly improving our customer experience Acting with humanity and care Be curious Thriving on learning, thinking beyond the obvious Be inclusive Acting inclusively in diverse teams to achieve together Be agile Working … you have the chance to build different career paths within multiple areas of the organisation. Sharing is caring We aren't selfish here at Kingfisher. Whatever your level of experience, you'll work with colleagues who are always welcoming and ready to share their knowledge whenever you need it. Reach for the stars So your ambitions are high? Good More ❯