26 to 50 of 78 Customer Experience Jobs in the South West

in-house platforms and tools. Everything runs on stored procedures, so the ability to create, execute and maintain these is the core skill we are looking for, with programming experience in .NET being a plus. You'll be involved in projects aimed at improving operational efficiency - whether it's reducing waste, enhancing customer experience, or streamlining internal … something new to get involved in. They have a real culture of continuous improvement, and you'll play a key role in driving new projects forward. You will bring experience in: Microsoft SQL Server - specifically, writing complex queries and stored procedures Experience in .NET is advantageous but not essential Great communication and problem-solving skills A keenness to … be in the office 5 days a week and collaborate with others You will be rewarded with: Salary - from £60-75,000 depending on level of experience Annual salary review Pension - 5% employee and 3% employer contribution Annual leave - 20 days plus bank holidays plus a "bonus week" to be taken as either annual leave or exchanged for additional More ❯

in-house platforms and tools. Everything runs on stored procedures, so the ability to create, execute and maintain these is the core skill we are looking for, with programming experience in .NET being a plus. You'll be involved in projects aimed at improving operational efficiency - whether it's reducing waste, enhancing customer experience, or streamlining internal … something new to get involved in. They have a real culture of continuous improvement, and you'll play a key role in driving new projects forward. You will bring experience in: Microsoft SQL Server - specifically, writing complex queries and stored procedures Experience in .NET is advantageous but not essential - please apply even if you don't have this … A keenness to be in the office 5 days a week and collaborate with others You will be rewarded with: Salary - from £50-75,000 depending on level of experience Annual salary review Pension - 5% employee and 3% employer contribution Annual leave - 20 days plus bank holidays plus a "bonus week" to be taken as either annual leave or More ❯

in-house platforms and tools. Everything runs on stored procedures, so the ability to create, execute and maintain these is the core skill we are looking for, with programming experience in .NET being a plus. You'll be involved in projects aimed at improving operational efficiency - whether it's reducing waste, enhancing customer experience, or streamlining internal … something new to get involved in. They have a real culture of continuous improvement, and you'll play a key role in driving new projects forward. You will bring experience in: Microsoft SQL Server - specifically, writing complex queries and stored procedures Experience in .NET is advantageous but not essential - please apply even if you don't have this … A keenness to be in the office 5 days a week and collaborate with others You will be rewarded with: Salary - from £50-75,000 depending on level of experience Annual salary review Pension - 5% employee and 3% employer contribution Annual leave - 20 days plus bank holidays plus a "bonus week" to be taken as either annual leave or More ❯

shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS The role of account manager is to grow and develop the existing client base around … and prospective client base and will undertake regular coaching sessions to maximise your potential. You will complete regular training and development sessions to ensure that you are meeting both customer and company expectations. The successful candidate will have a strong and coherent plan for finding and winning new business in the marketplace and will be able to demonstrate a … track record of doing so. SKILLS AND EXPERIENCE REQUIRED Ideally you will come from a managed print background,IT or Telecoms and be familiar with contract based selling. The role requires someone who is highly active in the field, client orientated, excellent communicator, experienced negotiator and someone who excels at putting the client first. You will be strong on More ❯

shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS The role of account manager is to grow and develop the existing client base around … and prospective client base and will undertake regular coaching sessions to maximise your potential. You will complete regular training and development sessions to ensure that you are meeting both customer and company expectations. The successful candidate will have a strong and coherent plan for finding and winning new business in the marketplace and will be able to demonstrate a … track record of doing so. SKILLS AND EXPERIENCE REQUIRED Ideally you will come from a managed print background,IT or Telecoms and be familiar with contract based selling. The role requires someone who is highly active in the field, client orientated, excellent communicator, experienced negotiator and someone who excels at putting the client first. You will be strong on More ❯

new business activity and new logo prospecting. You will drive sales for the Experian Identity and Fraud product suite including data services, analytical capabilities and software solutions throughout the customer lifecycle, to help our client's combat financial crime, improve customer experience and meet compliance and regulatory requirements. Responsibilities: Ensure sales objectives are translated into specific plans … and targets. Ensure clients have a smooth and harmonious experience of the sales process. Within your accounts, you will develop long-term (1-3 year) and tactical, short-term sales initiatives and programmes to achieve overall strategic plans. Participate in the development of the overall strategic account plan(s). Provide accurate forecasts built from granular data and insight … providing current and future market trends and competitive activity. Qualifications Business development experience gained within the identity, verification, fraud or fincrime market. Experience building and maintaining client relationships to increase satisfaction and loyalty. Proficiency in identifying opportunities for upselling and cross-selling software and platform solutions. Engage and share information to support high-level stakeholder engagement and negotiation. More ❯

s Shopify store, create engaging content, and use data insights to deliver results. Working with both internal teams and external agencies, you ll ensure the website provides a seamless customer experience while maximising sales. Key Responsibilities Manage and optimise the company s Shopify platform Write persuasive and engaging copy for products, campaigns, and content Oversee agency relationships across … marketing, design, and development Analyse online performance data to improve sales and customer journey Deliver creative online campaigns in collaboration with the wider team Ensure the website is user-friendly, SEO-optimised, and technically sound S kills & Experience Required Proven e-commerce management experience (ideally in manufacturing or product-based business) Strong knowledge of Shopify Excellent copywriting … skills and eye for detail Experience in agency management A creative approach to campaigns and digital projects Good technical skills (Google Analytics, SEO, and basic HTML/CSS desirable) Benefits Competitive salary £45,000 DOE Hybrid working (office-based in Cullompton with home flexibility) Supportive and forward-thinking company culture Opportunity to shape and grow the e-commerce function More ❯

s Shopify store, create engaging content, and use data insights to deliver results. Working with both internal teams and external agencies, you’ll ensure the website provides a seamless customer experience while maximising sales. Key Responsibilities Manage and optimise the company’s Shopify platform Write persuasive and engaging copy for products, campaigns, and content Oversee agency relationships across … marketing, design, and development Analyse online performance data to improve sales and customer journey Deliver creative online campaigns in collaboration with the wider team Ensure the website is user-friendly, SEO-optimised, and technically sound S kills & Experience Required Proven e-commerce management experience (ideally in manufacturing or product-based business) Strong knowledge of Shopify Excellent copywriting … skills and eye for detail Experience in agency management A creative approach to campaigns and digital projects Good technical skills (Google Analytics, SEO, and basic HTML/CSS desirable) Benefits Competitive salary £45,000 DOE Hybrid working (office-based in Cullompton with home flexibility) Supportive and forward-thinking company culture Opportunity to shape and grow the e-commerce function More ❯

and depth of suppliers available to customers, ensuring competitive pricing and great choice. Manage supply data: Ensure accurate, consistent, and maintainable supply data that reduces errors and enhances the customer experience. Drive technical excellence: Help shape and improve the holiday packaging engine, optimising areas like data model, supply availability, and search speed. Monitor performance: Track key metrics such as … efficiency. Look ahead: As Heidi scales, take responsibility for the underlying data model and technical systems that power supply and packaging. What we're looking for from you Integration experience: You've managed integrations end-to-end, including timelines, stakeholders, and complex technical processes. Customer and commercial mindset: You understand how supply and pricing impact both customer experience and business performance. Problem-solving skills: You're resourceful in tackling third-party challenges and finding pragmatic solutions. Collaboration: You're able to communicate effectively with both technical and commercial colleagues, and keep everyone aligned. Technical proficiency: You're confident working with data models, APIs, and system architecture, and can get hands-on when needed. Analytical approach More ❯

customers stay connected and productive. Youll be the first point of contact for customers needing help with their software, hardware and telecoms services playing a key role in their experience with us. If you're ready to bring your technical expertise to a role where you'll make a real impact on customer experience, we'd love … reviewed and updated. Training and learning new industry technologies and products. The Person Previous knowledge of the Telecoms and/or the IT industry in previous technical support roles. Experience of Cloud based Telephony platforms, maintaining and supporting Mobile Telephony and Windows desktop operating systems. Knowledge of Microsoft cloud solutions including 365. Excellent knowledge of computer networking and security … including firewall solutions, routing, switching, and VPN technologies. Experience with diagnosing and resolving technical issues. Strong communication skills both verbal and written in a B2B environment including being well versed in Microsoft Office products. A passion for customer service excellence. High level of organisation, interpersonal skills, multi-tasking and attention to detail. Enthusiasm on being able to deliver More ❯

infrastructure, by managing and overseeing all internal changes. This role is crucial to the organisation's ability to function effectively and ensure the safety to our internal and external customer experience, contributing to our purpose of Making You Happier About Money. We're seeking someone with a deep understanding of IT change management, risk assessment, and stakeholder coordination … service improvement plan. Communicating effectively with all levels of the organisation, presenting information and responding to questions from peers or management. We need you to have Previous or current experience in an IT Service Management role. A can-do attitude and ability to work multiple tasks under pressure. Evidenced capabilities in building new processes and appropriate documentation. Broad knowledge … of IT infrastructure, systems and services. Experience in chairing mixed stakeholder level forums. Proven Stakeholder communication Skills to all levels of Business & Technical bodies It's a bonus if you have but not essential ITIL Foundation or above qualifications Experience working with Service Now software Proficiency in producing MI documentation to exec level Red Hot Rewards Generous holidays More ❯

infrastructure, by managing and overseeing all internal changes. This role is crucial to the organisation's ability to function effectively and ensure the safety to our internal and external customer experience, contributing to our purpose of Making You Happier About Money. We're seeking someone with a deep understanding of IT change management, risk assessment, and stakeholder coordination … service improvement plan. Communicating effectively with all levels of the organisation, presenting information and responding to questions from peers or management. We need you to have Previous or current experience in an IT Service Management role. A can-do attitude and ability to work multiple tasks under pressure. Evidenced capabilities in building new processes and appropriate documentation. Broad knowledge … of IT infrastructure, systems and services. Experience in chairing mixed stakeholder level forums. Proven Stakeholder communication Skills to all levels of Business & Technical bodies It's a bonus if you have but not essential ITIL Foundation or above qualifications Experience working with Service Now software Proficiency in producing MI documentation to exec level Red Hot Rewards Generous holidays More ❯

play a key role in providing technical consultancy, managing client relationships, and driving sales growth. You'll be central to building long-term client relationships, delivering a market-leading customer experience, and contributing to our continued success. Duties Manage, maintain, and grow strong client relationships. Generate new sales opportunities with existing accounts via phone, email, social media, and … events to network, promote solutions, and uncover opportunities. Keep our CRM and PSA systems up to date and provide accurate monthly forecasts. Act as a point of escalation for customer queries, ensuring service excellence. Regularly engage to build your profile and help grow our brand presence. Monitor market and competitor activity to stay ahead of the curve. Requirements Minimum … years experience in IT solutions sales. Strong commercial awareness and ability to structure and articulate complex opportunities. Excellent communication skills written, verbal, and over the phone. Highly organised with the ability to manage multiple priorities. A proven track record of generating, managing, and closing opportunities. Full UK driving licence, access to a vehicle, and willingness to travel (occasional overnight More ❯

other rather than micromanaging, fostering a supportive atmosphere where ideas flow freely. Their team seamlessly integrates with product owners to prepare sprint work, collaborates with account managers for optimal customer experience, and partners with operations to ensure stable and high-performing applications. What They're Looking For: While their current stack includes PHP, Slim Framework, JavaScript, React, and … MySQL, they're primarily interested in candidates with commercial experience in modern programming languages and a strong grasp of software development principles. Demonstrable experience with MVC frameworks and/or modern JavaScript frameworks is essential. Beyond specific technologies, they highly value (and encourage learning in) the following areas: Accessibility best practices and standards for front-end development Testing More ❯

throughout the UK considered - particularly Bristol, Exeter & Bournemouth Areas New Opportunity Great Team You will be qualified to a minimum of I.A.E.A or ATA (VDA) standard with current or experience leading an engineering function for an insurer or independent firm. You will be able to value and negotiate repair costs; provide vehicle valuations; negotiate total loss settlements and have … a detailed understanding of salvage categories and claims management. Experience of vehicle estimating systems such as Audatex, GT Motive or Glasss is essential for this opportunity. AQP qualification is preferred. What will your day look like: To produce high quality reports Assess, value and negotiate repair costs Provide vehicle valuations Negotiate total loss settlements Have a detailed understanding of … and customers Support other members of the team as and when the need dictates Knowledge and Abilities: Inspection scope extends from Cars to HGVS, Agricultural implements, and caravans Resolve customer complaints Consistency of damage Ensure instruction to reporting timescales remains within SLAs Contribute to an engaging and collaborative working environment Adapt to the constantly changing requirements of the department More ❯

throughout the UK considered - particularly Bristol, Exeter & Bournemouth Areas New Opportunity Great Team You will be qualified to a minimum of I.A.E.A or ATA (VDA) standard with current or experience leading an engineering function for an insurer or independent firm. You will be able to value and negotiate repair costs; provide vehicle valuations; negotiate total loss settlements and have … a detailed understanding of salvage categories and claims management. Experience of vehicle estimating systems such as Audatex, GT Motive or Glasss is essential for this opportunity. AQP qualification is preferred. What will your day look like: To produce high quality reports Assess, value and negotiate repair costs Provide vehicle valuations Negotiate total loss settlements Have a detailed understanding of … and customers Support other members of the team as and when the need dictates Knowledge and Abilities: Inspection scope extends from Cars to HGVS, Agricultural implements, and caravans Resolve customer complaints Consistency of damage Ensure instruction to reporting timescales remains within SLAs Contribute to an engaging and collaborative working environment Adapt to the constantly changing requirements of the department More ❯

throughout the UK considered - particularly Bristol, Exeter & Bournemouth Areas New Opportunity Great Team You will be qualified to a minimum of I.A.E.A or ATA (VDA) standard with current or experience leading an engineering function for an insurer or independent firm. You will be able to value and negotiate repair costs; provide vehicle valuations; negotiate total loss settlements and have … a detailed understanding of salvage categories and claims management. Experience of vehicle estimating systems such as Audatex, GT Motive or Glasss is essential for this opportunity. AQP qualification is preferred. What will your day look like: To produce high quality reports Assess, value and negotiate repair costs Provide vehicle valuations Negotiate total loss settlements Have a detailed understanding of … and customers Support other members of the team as and when the need dictates Knowledge and Abilities: Inspection scope extends from Cars to HGVS, Agricultural implements, and caravans Resolve customer complaints Consistency of damage Ensure instruction to reporting timescales remains within SLAs Contribute to an engaging and collaborative working environment Adapt to the constantly changing requirements of the department More ❯

throughout the UK considered - particularly Bristol, Exeter & Bournemouth Areas New Opportunity Great Team You will be qualified to a minimum of I.A.E.A or ATA (VDA) standard with current or experience leading an engineering function for an insurer or independent firm. You will be able to value and negotiate repair costs; provide vehicle valuations; negotiate total loss settlements and have … a detailed understanding of salvage categories and claims management. Experience of vehicle estimating systems such as Audatex, GT Motive or Glasss is essential for this opportunity. AQP qualification is preferred. What will your day look like: To produce high quality reports Assess, value and negotiate repair costs Provide vehicle valuations Negotiate total loss settlements Have a detailed understanding of … and customers Support other members of the team as and when the need dictates Knowledge and Abilities: Inspection scope extends from Cars to HGVS, Agricultural implements, and caravans Resolve customer complaints Consistency of damage Ensure instruction to reporting timescales remains within SLAs Contribute to an engaging and collaborative working environment Adapt to the constantly changing requirements of the department More ❯

throughout the UK considered - particularly Bristol, Exeter & Bournemouth Areas New Opportunity Great Team You will be qualified to a minimum of I.A.E.A or ATA (VDA) standard with current or experience leading an engineering function for an insurer or independent firm. You will be able to value and negotiate repair costs; provide vehicle valuations; negotiate total loss settlements and have … a detailed understanding of salvage categories and claims management. Experience of vehicle estimating systems such as Audatex, GT Motive or Glasss is essential for this opportunity. AQP qualification is preferred. What will your day look like: To produce high quality reports Assess, value and negotiate repair costs Provide vehicle valuations Negotiate total loss settlements Have a detailed understanding of … and customers Support other members of the team as and when the need dictates Knowledge and Abilities: Inspection scope extends from Cars to HGVS, Agricultural implements, and caravans Resolve customer complaints Consistency of damage Ensure instruction to reporting timescales remains within SLAs Contribute to an engaging and collaborative working environment Adapt to the constantly changing requirements of the department More ❯

throughout the UK considered - particularly Bristol, Exeter & Bournemouth Areas New Opportunity Great Team You will be qualified to a minimum of I.A.E.A or ATA (VDA) standard with current or experience leading an engineering function for an insurer or independent firm. You will be able to value and negotiate repair costs; provide vehicle valuations; negotiate total loss settlements and have … a detailed understanding of salvage categories and claims management. Experience of vehicle estimating systems such as Audatex, GT Motive or Glasss is essential for this opportunity. AQP qualification is preferred. What will your day look like: To produce high quality reports Assess, value and negotiate repair costs Provide vehicle valuations Negotiate total loss settlements Have a detailed understanding of … and customers Support other members of the team as and when the need dictates Knowledge and Abilities: Inspection scope extends from Cars to HGVS, Agricultural implements, and caravans Resolve customer complaints Consistency of damage Ensure instruction to reporting timescales remains within SLAs Contribute to an engaging and collaborative working environment Adapt to the constantly changing requirements of the department More ❯

we deliver mission critical services in a secure environment whilst promoting our people first agenda, a real sense of community and a healthy work-life balance. Our consistently positive customer feedback and continuous growth helps us cement our place as one of the world's leading IT solutions enterprises, helping us deliver services and solutions in both challenging and … exciting situations.We believe that hiring a diverse team is crucial to our success and our recruiting decisions are based on your skills and experience as an individual. We actively encourage consistent growth on our journey towards a culture of inclusion and recognise that the people we employ are vital to providing a great customer experience. As such, we … one of our platinum accounts has an opening for a Network Architect . The successful candidate will be a highly motivated self-starter who will have proven hands-on experience in an engineering background specialising in Software Defined Networking in a DC environment. The candidate should also be passionate about conceptualising, designing, and resolving architectural problems and be able More ❯

play a key role in providing technical consultancy, managing client relationships, and driving sales growth. You'll be central to building long-term client relationships, delivering a market-leading customer experience, and contributing to our continued success. Duties Manage, maintain, and grow strong client relationships. Generate new sales opportunities with existing accounts via phone, email, social media, and … events to network, promote solutions, and uncover opportunities. Keep our CRM and PSA systems up to date and provide accurate monthly forecasts. Act as a point of escalation for customer queries, ensuring service excellence. Regularly engage to build your profile and help grow our brand presence. Monitor market and competitor activity to stay ahead of the curve. Requirements Minimum … years experience in IT solutions sales. Strong commercial awareness and ability to structure and articulate complex opportunities. Excellent communication skills written, verbal, and over the phone. Highly organised with the ability to manage multiple priorities. A proven track record of generating, managing, and closing opportunities. Full UK driving licence, access to a vehicle, and willingness to travel (occasional overnight More ❯

growth sees them recruiting for a Head of IT to join their team. The Role Develop and execute IT strategy aligned with business goals. Drive digital transformation for enhanced customer experience and operational efficiency. Collaborate with leadership on technology opportunities and long-term planning. Ensure technology investments align with company objectives. Manage and mentor IT team. Foster a … culture of innovation and continuous learning. Ensure alignment between IT team objectives and broader business goals. Protect digital assets, customer data, and internal systems. Ensure compliance with regulations and internal security protocols. Develop and manage disaster recovery and business continuity plans. Evaluate and manage third-party vendors. Manage IT budget for cost-effective and high-quality solutions. Negotiate contracts … business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how More ❯

Working as part of the Customer Experience Team to support IT helpdesk queries, design, develop, test, and implement IT solutions and to provide ongoing support directly to end users. Role Purpose: This role is for someone who believes that great technology should empower people to do their best work. As part of the IT Team, this role will … to 5.00pm. Expected Duration 1 Year 6 Months Positions Available 1 Closing Date Monday, 6th October 2025 Start Date Tuesday, 7th October 2025 Desired Skills Communication skills IT skills Customer care skills Problem solving skills Logical Team working Qualifications English GCSE, grade 4 (Essential) Maths GCSE, grade 4 (Essential) About the Employer THE DEVELOPMENT MANAGER LTD The Development Manager More ❯

Customer Service Specialist | Fast growth tech giant Hyered Bournemouth, England, United Kingdom (Hybrid) Bournemouth based 28 - 33k Hybrid working Are you a customer service superstar looking to take your career to the next level? A fast-growing tech powerhouse is offering an unmissable opportunity to join their dynamic and ambitious team! This is more than just a job. … and make an impact in a company that’s revolutionizing the industry. If you thrive in a fast-paced, high-growth environment and have a passion for delivering exceptional customer experiences, we want to hear from you! Responsibilities: Managing inbound support tickets and maintaining top-tier system records Building and maintaining strong relationships with clients, keeping them updated every … resolve system queries Identifying and championing software improvements Creating and updating helpful documentation to empower end users Supporting and collaborating with your teammates to drive success The successful candidate: Customer service experience in a support environment Background in accounting or finance? That’s a plus! A proactive problem-solver who thrives under pressure Excellent verbal and written communication More ❯