26 to 45 of 45 Customer Experience Jobs in the South West

single day. The role requires you to support Brighter Places in implementing their ‘Great Homes and Partnerships Strategy', with a focus on delivering exceptional customer experiences. You'll lead proactive management of our homes, ensuring they meet the highest standards of care and value for money. Additionally, you will … oversee effective program management to ensure optimal performance and customer satisfaction from your team. Key Responsibilities as our Asset Manager: Assisting in formulating and implementing the Asset Management Strategy to optimise asset utilisation. Participating in the setting of annual and future maintenance budgets. Maintaining stock condition, values and assets … A higher education qualification (e.g. degree) and/or relevant construction, maintenance or building related professional qualification/relevant experience. In-depth understanding and experience of creating and implementing a rolling 5 year maintenance programme, and 30 year business plan forecasts. Experience in social housing and/or more »

The primary role of a VMS Driver Operative is to support the VMS operations team in deploying, setting up, and collecting VMS units at customer locations. The role involves doing off-hire inspections, minor repairs, and preparing units for hire at the depot. It also includes performing battery exchanges … and other SRL products. The Responsibilities: Ensure adherence to all health and safety procedures, risk assessments, and environmental regulations during work at depots and customer sites. Conduct oneself courteously and professionally when attending client sites and follow all local site rules. Maintain professional working relationships with colleagues across all … out full inspections, servicing, and repairs on the hire fleet. Complete all relevant delivery, collection, and inspection paperwork. Identify fair wear and tear and customer damage on equipment. Ensure cleanliness and legal compliance of assigned vehicles and work tools. Quarantine all equipment that doesn't fit for purpose until more »

Your new company A leading insurance firm committed to maintaining integrity and exceptional customer experiences. As a Compliance Business Partner, you'll play a crucial role in ensuring regulatory compliance and fostering strong relationships. Your new role Build and manage collaborative relationships with key stakeholders. Provide expert compliance advice more »

be responsible for: Process of Sales and Purchase Orders from the Website and emails Input onto Excel Engaging with Clients to ensure an excellent Customer experience Communicate between departments to ensure all orders are processed correctly Pro Active approach to checking Stock Levels to ensure timely deliveries Ensure … will be: A Team Player - Prepared to roll up your sleeves and help out in other areas of the business as required Have excellent Customer Service ability to deliver excellent service I.T Literate to include Excel, formulas using Vlookup, Word & Outlook Strong and engaging communicator both verbally and written more »

a bespoke product and service across the UK. The Role: * Service Engineer - Fire Systems * Technical service including routine maintenance and repair call-out * Positive customer experience and maintain excellent communication Candidate Requirements: * Fire Systems - Gent, Kentec, Protec Desirable * BAFE Certified * Fire Industry experience 2 years+ * Full UK more »

passion for leveraging technology to drive business success, they empower insurance professionals with cutting-edge tools to enhance efficiency, streamline processes, and deliver exceptional customer experiences. As a pivotal member of their product management team, you will play a key role in defining, prioritizing, and delivering CRM features and … functionalities that align with their strategic objectives and exceed customer expectations. Product Owner Responsibilities: Product Vision and Strategy : Collaborate with stakeholders to develop and articulate a clear product vision and strategy for the CRM platform, ensuring alignment with business goals and customer needs. Roadmap Development : Lead the creation … prioritize initiatives and drive product evolution. Requirement Gathering : Work closely with customers, internal teams, and subject matter experts to gather and analyse requirements, translating customer insights into actionable product features and enhancements. Feature Prioritization : Define and prioritize user stories and product backlog items based on value, complexity, and strategic more »

Are you a tech-savvy problem solver with a passion for cloud technology and 2nd/3rd line support experience? Do you know the ins and outs of Linux or Windows Server and want to join a team handling critical application support? Then look no further. Pax8 are offering … efficient resolution.Collaborate and Problem-Solve: Work collaboratively and logically to address and solve problems, escalating tickets to the appropriate line when necessary.Provide Top-Notch Customer Service: Deliver exceptional support and service to our clients, ensuring their cloud solutions run smoothly.Handle Multiple Tasks: Juggle multiple responsibilities, prioritize effectively, and maintain … day to day...Incident management, responding to all types of tickets within the required SLAAcknowledge and remediate alerts that come through to the ticket systemHandling customer phone callsDealing with escalations from other teamsMonitoring backup issuesCompleting server patching, ensuring automated processes are working and issues fixed where neededAssisting other teams around more »

through comprehensive testing processes. This role includes manual black-box testing, systems integration testing, and user acceptance testing, all with a focus on enhancing customer experience. Responsibilities: Review and analyze project requirements and documentation. Develop test conditions and acceptance criteria to ensure product usability. Plan and perform tests for … and procedures through collaboration. Skills: Strong attention to detail and analytical skills. Excellent written and verbal communication abilities. Effective problem-solving and troubleshooting skills. Experience in test design, planning, and estimation. Familiarity with various testing methodologies (SIT, UAT, regression). Hands-on experience with electronics and mechanical components. … Proficiency with test management tools (e.g., JIRA, Zephyr). Understanding of requirements traceability and SDLC. Experience testing on Android and iOS devices. Proficiency with Windows OS and Microsoft Office tools. Use of test support tools (multimeters, data loggers). Familiarity with version control systems (e.g., SVN, BitBucket). Degree more »

the next level? Perhaps your learning capabilities and career prospects seem stagnant in your current company? Do you possess key qualities that distinguishes exceptional customer service in the realm of IT support, and do you thrive on solving complex technical puzzles to overcome technical challenges? Are you looking to … actively encourages training and support by paying for certificates and accreditations? Whatever your situation, if youre passionate about leveraging cutting-edge technologies to enhance customer experiences, and youre ready to take on a role that offers a blend of remote and onsite work for clients across Dorset, then this … of pride in their services. They have been established for around 30 years and are renowned for delivering customised infrastructure solutions and a personalised customer experience. You will join a company that stands out through its continuous improvement programme, offering unrivalled support for your career growth through company-funded more »

through product sales and cross-selling of new products to existing and new Partners. You'll be great in this role if: - You have experience in the telecommunications industry - You have strong customer service skills and you are passionate about providing a fantastic Partner experience - You can … training academy Who we are Onecom is the recognised provider of Communication Technology, trusted by UK Organisations to deliver unparalleled expertise and simply brilliant customer experiences to more than 800,000 Corporate citizens globally. We've built an award-winning team of 650+ ambitious, inspiring and innovative individuals. We more »

through product sales and cross-selling of new products to existing and new Partners. You'll be great in this role if: - You have experience in a similar role within the telecommunications industry - You have strong customer service skills and you are passionate about providing a fantastic Partner … experience - You can work logically, consistently and accurately - You are enthusiastic, self-motivated and willing to operate flexibly - You can work on several tasks at once and prioritise own workload - You have the ability to develop effective working relationships with a range of Partners and Suppliers - You can work … training academy Who we are Onecom is the recognised provider of Communication Technology, trusted by UK Organisations to deliver unparalleled expertise and simply brilliant customer experiences to more than 800,000 Corporate citizens globally. We've built an award-winning team of 650+ ambitious, inspiring and innovative individuals. We more »

Wastekit who are one of the leading suppliers of balers and compactors in the UK. The ideal candidate for this role will have previous experience in a field-based sales role, developing a sales strategy to acquire new business across the industry. This is a high volume, fast paced … the life of an Area Sales Manager at phs Wastekit will involve: Hunting for new customers through own lead generation and cold calling Conducting customer appointments Negotiating and closing deals with our diverse customer base Managing existing customer accounts Communicating with internal business colleagues Execute our sales … strategy that result in exceptional customer experience. The ideal candidate for an Area Sales Manager at phs Wastekit will have: A talent and successful track record of securing New Business out in the field. Experience in selling multiple products and services across serval sectors. Tenacity, drive, self-motivation more »

you'll delve deep into the core components of this thriving industry. Through our industry-recognized apprenticeship program, you'll gain invaluable hands-on experience, equipping yourself with the knowledge and practical expertise needed to excel in the field. Role Are you ready to kick-start your journey into … you'll delve deep into the core components of this thriving industry. Through our industry-recognised apprenticeship program, you'll gain invaluable hands-on experience, equipping yourself with the knowledge and practical expertise needed to excel in the field. Find below the tasks and responsibilities you’ll undertake to … charge of monitoring international sea freight shipments from inception to delivery, ensuring precision and timely arrivals at designated destinations Maintaining real-time visibility on customer consignments, guaranteeing adherence to service level and operational protocols Duties/Responsibilities: Spearheading customer notifications and swiftly resolving challenges, exemplifying our commitment to more »

metrics, sales KPIs aligned with business objectives. Oversee the collection, interpretation, and analysis of service performance metrics, such as response times, resolution rates, and customer satisfaction scores, to optimise service delivery and enhance customer experience. Develop and monitor sales KPI’s including sales pipeline, conversion rates, and revenue … based on the analysed data. Collaborate closely with internal stakeholders to understand their data analytics needs, prioritise initiatives, and drive alignment with business objectives. Experience Required: degree in Computer Science, Information Systems, Data Science, or a related field; Master's degree preferred. years of experience in a leadership … expertise in service performance analytics and sales KPI monitoring. proficiency in data analysis tools and techniques, including SQL, Python, R, and statistical analysis software. experience in developing and implementing data strategies that drive business outcomes and enhance operational efficiency. in Power BI with the ability to create compelling and more »

valuable insights and support decision-making processes. Implement and configure Google Analytics to track website performance and user behavior, providing insights to improve online customer experience. Monitor KPIs (Key Performance Indicators) and proactively identify areas for improvement or optimization. Qualifications: Proven experience as a Business Intelligence Analyst or … Power BI, including report/dashboard development and DAX. Strong SQL skills with the ability to write complex queries for data analysis. Highly desired, experience with Google Analytics, including setup, configuration, and reporting. Ability to communicate complex ideas effectively to both technical and non-technical stakeholders. Previous experience more »

partner experiences through exceptional email and verbal communication. Requirements: Excellent communication skills Willingness to learn and solve problems Computer literate Technical aptitude, interest, or experience is advantageous Onecom Perks and Benefits: Agile working: Enabling our people to work where they work best, using our Agile Working Policy Holidays … training academy Who we are Onecom is the recognised provider of Communication Technology, trusted by UK Organisations to deliver unparalleled expertise and simply brilliant customer experiences to more than 800,000 Corporate citizens globally. We've built an award-winning team of 650+ ambitious, inspiring and innovative individuals. We more »

operation to maximize our donated online income stream. You will work collaboratively with shop management and volunteers to deliver a robust operation and positive customer experience. What were looking for in our Retail Online Hub Assistant: Experience of listing and selling items on online platforms (Professional or personal more »

be responsible for continually identifying and implementing website and app improvements in conjunction with the wider Digital team. These improvements will optimise the digital experience for customers and ensure they are at the centre of our design decisions on an ongoing basis. Responsibilities: Design and deliver wireframes, user stories … questions. Challenge the status quo with user insight and/or data making proactive use of internal/external sources to priorities necessary user experience improvements for customers. Person Specification: Confident in facilitating user research sessions and summarizing insights. A solid understanding of UX principles and methodologies. Good analytical … Google Tag Manager and testing tools. Able to work as part of a cross-functional teams. Track record or design and prototyping to improve customer experience. What we offer: Competitive salary Pension. Long service awards. Employee discount. Cycle to work scheme. If you have Junior UK Designer based experience more »

of pride in their services. They have been established for around 30 years and are renowned for delivering customised infrastructure solutions and a personalised customer experience. The company will value your passion for cutting-edge technologies and will be entirely dedicated to supporting your professional growth where you will … a senior team member, technical escalation point, and providing mentoring to junior colleagues. To Be Successful: You'll need to have strong hands-on experience in implementing and migrating intricate cloud infrastructure environments across Microsoft Azure technologies (or, alternatively, AWS and strong expert level Microsoft skills outside of Azure … valid driving license, which is essential for travel. Location: While some remote working is available, this project-based role requires you to travel to customer sites (Dorset/Hampshire), sometimes at short notice, with occasional overnight stays as and when required. You will also be required to attend the more »

with irregularities as they arise - Work on several tasks at once and prioritise own workload as operationally required - Ensure correct and accurate information on customer accounts is always maintained - Support the Billing Manager with ongoing improvements to the billing function Onecom Perks and Benefits: Agile working: Enabling our people … training academy Who we are Onecom is the recognised provider of Communication Technology, trusted by UK Organisations to deliver unparalleled expertise and simply brilliant customer experiences to more than 800,000 Corporate citizens globally. We've built an award-winning team of 650+ ambitious, inspiring and innovative individuals. We more »