26 to 50 of 50 Customer Experience Jobs in the South West

journeys for this financial services giant. Youll join an existing team who are growing, handling the technical build and execution of new customer journeys and CRM workflows being built in Salesforce Marketing Cloud. With this role, you'll be leaning into the technical side, handling the build and creation … journeys, with a decent emphasis on implementing dynamic content within complex customer communications across both promotional and operational comms. Because this sits within financial services, theres naturally a heavy emphasis on regulations within the dynamic content being served. Think things like policy pricing, exclusions, underwriting terms which need ...

available for suitable candidates Role Profile We are seeking a talented UX Designer to be part of our dynamic team dedicated to reimagining customer onboarding experiences and enhancing in-app banking functionalities. If you have a passion for user-centered design and a knack for creating seamless digital experiences … encompassing research, interaction design, and some UI work. Collaborate with cross-functional teams to ensure cohesive design delivery across web and mobile platforms. Drive customer experience improvement initiatives, focusing on reducing drop-out rates and boosting conversion through innovative AI solutions. Help shape the design processes, stakeholder engagement ...

insights to inform DG-level decision-making, risk appetite setting, and departmental prioritisation. Articulate business impacts: how risks could affect operations, resilience, service delivery, customer experience, staff safety or data protection. Support senior leaders (e.g., Director General for Finance) by outlining options, consequences and recommended mitigations. Stakeholder Leadership … models, or outreach activities). Provide options and recommendations while enabling the business to understand and own its risk decisions. What skills, knowledge and experience will you need? Experience providing analysis, risk assessment, or decision support within complex, multi-team environments ideally in large organisations with distributed accountabilities ...

Contract: Permanent Role Overview – E-Commerce Account Manager Are you an e-commerce-driven sales professional who thrives in a fast-paced, customer-focused environment? Our client, a respected engineering organisation in Cirencester, is seeking an E-Commerce Account Manager to take ownership of their digital sales channels, marketplace … accounts, and customer portal. This is an exciting opportunity for someone who enjoys blending operational e-commerce management with commercial strategy—driving online revenue, enhancing customer experience, and supporting the wider sales and marketing function. Key Responsibilities – E-Commerce Account Manager Manage and optimise all e-commerce ...

Customer Support Agent Bournemouth (office based) £30,000 + benefits Join a fast-growing tech company that s transforming the accountancy software space with cutting-edge solutions and a fresh approach to customer experience. If you thrive in a fast-paced support environment and enjoy solving problems, this … Customer Support Agent role could be your next career move. Recognised as one of the Sunday Times Best Places to Work 2024 and backed by £25 million in recent investment, this company offers a dynamic and rewarding environment where your contributions truly matter. As a Customer Support Agent ...

into product development, the business is innovating at pace and continually enhancing its technology platform. We are working with our client to recruit a Customer & Application Support Specialist, who will act as a trusted first-point of contact for customers (Banks & Lenders). This role is central … customer experience and requires someone who is customer-centric, proactive, and comfortable owning issues end-to-end. This is not a call-centre or script-based support role. It suits someone who enjoys problem-solving, asking the right questions, and learning how complex systems work. ...

into product development, the business is innovating at pace and continually enhancing its technology platform. We are working with our client to recruit a Customer & Application Support Specialist, who will act as a trusted first-point of contact for customers (Banks & Lenders). This role is central … customer experience and requires someone who is customer-centric, proactive, and comfortable owning issues end-to-end. This is not a call-centre or script-based support role. It suits someone who enjoys problem-solving, asking the right questions, and learning how complex systems work. ...

marina management software platform used by marinas, harbours, and waterfront organisations across the UK and internationally. Our technology helps marine businesses run smarter, improve customer experience, and drive commercial performance. Were looking for a commercially minded Business Development Manager with marine industry knowledge to help grow our customer … Deliver engaging product demos (online and in person) Manage and forecast your pipeline using CRM tools Use your understanding of marine operations (berthing, boatyards, customer services, billing) to sell consultatively Prepare proposals and lead commercial negotiations Represent Harbour Assist at industry events and customer visits What Were Looking ...

opportunity for someone who thrives in a role where every day presents a new technical challenge and where your methodical approach will directly improve customer experience. As a Support Engineer, you will benefit from: 25 days holiday + bank holidays Guaranteed on call bonus Company funded healthcare plan Life … documentation and knowledge articles Troubleshooting printers, terminals, and associated equipment Escalating complex issues to senior team members when required As a Support Engineer, your experience will include: Previous service desk or technical support experience Experience working within ITIL-based environments Supporting customers within agreed SLAs Strong working ...

supportive atmosphere where ideas flow freely. Their team seamlessly integrates with product owners to prepare sprint work, collaborates with account managers for optimal customer experience, and partners with operations to ensure stable and high-performing applications. What They're Looking For: While their current stack includes PHP, Slim … Framework, JavaScript, React, and MySQL, they're primarily interested in candidates with commercial experience in modern programming languages and a strong grasp of software development principles. Demonstrable experience with MVC frameworks and/or modern JavaScript frameworks is essential. Beyond specific technologies, they highly value (and encourage learning ...

models, best practices, and responsible AI frameworks Build and lead high-performing multidisciplinary teams (Data Science, ML Engineering, MLOps) Identify use cases across functions (customer experience, operations, knowledge management, automation) Ensure scalability, security, and compliance of AI platforms Required Experience Proven leadership delivering Generative AI programmes … microservices Security, governance, and responsible AI Frameworks & Tooling LangChain, LlamaIndex, Semantic Kernel or equivalent Integration with enterprise systems (CRM, ERP, collaboration platforms) Desirable Experience in regulated environments AI ethics, governance, and compliance knowledge Background in consulting or digital transformation Why Apply This is a rare opportunity to shape ...

corporate requirements. Your ability to resolve complex issues, analyse performance data, and identify opportunities for improvement will support evidence-based decisions that enhance customer experience and deliver better outcomes. We are looking for someone with strong experience in large-scale payroll environments and deep knowledge of Oracle … understanding of HR and payroll processes, pensions, HMRC regulations, and Local Government terms is essential, along with a degree-level qualification or equivalent expertise. Experience with systems such as Oracle, will be highly valued. This is your opportunity to join a team where your technical skills and payroll expertise ...

corporate requirements. Your ability to resolve complex issues, analyse performance data, and identify opportunities for improvement will support evidence-based decisions that enhance customer experience and deliver better outcomes. We are looking for someone with strong experience in large-scale payroll environments and deep knowledge of Oracle … understanding of HR and payroll processes, pensions, HMRC regulations, and Local Government terms is essential, along with a degree-level qualification or equivalent expertise. Experience with systems such as Oracle, will be highly valued. This is your opportunity to join a team where your technical skills and payroll expertise ...

solutions that genuinely help them run and grow their business. You don't need a background in payments. If you've worked in a customer-facing role , built rapport quickly, solved problems, and are driven to succeed, you can thrive as a Field Sales Representative here. Earning Potential Your … earn 50% upfront commission per sign-up Plus 25% recurring income from each business for up to 5 years Around 75% of a customer's total value is paid in year one Extra commission on hardware sales (card machines, POS systems, etc.) What are reps actually earning ...

Salary £35k to £60k DPE Must live within 30 miles of Bristol City Centre We’re Mezze, the market-leading SaaS B2B ordering and customer experience platform for the food manufacturing industry trusted by national brands. We’re looking for an enthusiastic, team-player to join the development … where necessary Working with designers on UI/UX Testing and deploying releases Developing your own skills and knowledge to meet project needs Useful experience Node.js React/React Native MySQL/PostgreSQL Typescript Serverless/Lambda Version control - Git AWS cloud/CDK Jest HTML/CSS/ ...

contributions with our charity 50-50 and long service awards What you will be doing as Business Development Manager - Build and maintain a thriving customer base to expand revenue streams and secure lasting partnerships. - Organise your sales activities with precision, ensuring impactful engagement through calls, emails, and face … face meetings. - Identify, establish, and nurture key accounts to unlock their full potential. - Promote our brand with passion and deliver an exceptional customer experience every step of the way. - Self-generate appointments and convert them into significant revenue gains. - Master the ins and outs of our clients products ...

marina management software platform used by marinas, harbours, and waterfront organisations across the UK and internationally. Our technology helps marine businesses run smarter, improve customer experience, and drive commercial performance click apply for full job details ...

marina management software platform used by marinas, harbours, and waterfront organisations across the UK and internationally. Our technology helps marine businesses run smarter, improve customer experience, and drive commercial performance. Were looking for xkybehq a commercially minded Business Development Make your application after reading the following skill ...

Site) Monday to Friday - Office Hours At Oakhouse Foods, part of Pilgrim's Europe, data drives everything we do - from operational performance to customer experience. We're looking for a technically strong and commercially aware Integrations & Data Engineer to design, build and support resilient data pipelines and system integrations ...

Site) Monday to Friday - Office Hours At Oakhouse Foods, part of Pilgrim's Europe, data drives everything we do — from operational performance to customer experience. We're looking for a technically strong and commercially aware Integrations & Data Engineer to design, build and support resilient data pipelines and system xkybehq ...

leadership role in a fast-paced, phone-based environment, overseeing a hybrid team of 6 (3 Sales Executives and 3 Account Managers covering Customer Service). You will focus on managing call quantity and quality, driving daily performance metrics, and ensuring your team delivers outstanding commercial results and customer … standards for compliance, tone, and commercial effectiveness. Performance & KPI Management Monitor and report on key metrics including conversion rates, call volumes, retention targets, and customer satisfaction. Maintain visibility of team performance, providing coaching to address gaps and celebrate achievements. Ensure accurate data entry in CRM systems, including pipeline data ...

Change practices, ensuring quality, governance, and service stability. Operational Governance & Continuous Improvement Identifies service trends and implements improvement actions that enhance reliability, performance, and customer experience. Tooling, Automation & Workflow Management Optimises JIRA workflows and Confluence knowledge spaces while supporting automation to streamline operational efficiency. AWS Platform Support Supports monitoring … troubleshooting, and operational activities across AWS services to maintain platform health and resilience. Stakeholder & Customer Engagement Delivers clear, professional communication and provides senior guidance to stakeholders and junior team members. Main Duties and Responsibilities: Provide high-quality first line and advanced technical support in response to incidents and service ...

work, it's who we are. Every day, our head office teams play a vital role in helping people get outside, explore more, and experience the world around them. We're looking for an ICT Support Engineer to join us on that journey. This role is about more than … just day-to-day responsibilities, it's about delivering reliable ICT services that empower store operations and enhance the customer experience. We're currently based in Kemble but will be moving to central Swindon in Spring 2026 - just a short walk from the train station ...

Site) Monday to Friday - Office Hours At Oakhouse Foods, part of Pilgrim's Europe, data drives everything we do - from operational performance to customer experience. We're looking for a technically strong and commercially aware Integrations & Data Engineer to design, build and support resilient data pipelines and system integrations … Provide regular updates on progress, risks and blockers Ensure delivered solutions are secure, scalable and maintainable What We're Looking For Microsoft SQL Server Experience managing SQL Server instances (security, users, monitoring, maintenance). Advanced knowledge of Microsoft SQL Server, including writing DML queries, stored procedures, and functions. ...

Site) Monday to Friday - Office Hours At Oakhouse Foods, part of Pilgrim's Europe, data drives everything we do — from operational performance to customer experience. We're looking for a technically strong and commercially aware Integrations & Data Engineer to design, build and support resilient data pipelines and system integrations … Provide regular updates on progress, risks and blockers Ensure delivered solutions are secure, scalable and maintainable What We're Looking For Microsoft SQL Server Experience managing SQL Server instances (security, users, monitoring, maintenance). Advanced knowledge of Microsoft SQL Server, including writing DML queries, stored procedures, and functions. ...