Data & Analytics) Bristol Hybrid - 3 days pw onsite £60,000 to £70,000 We currently have an exciting opportunity for a Data Product Owner to join a leading and customer centric financial services company. In this role, you’ll drive the evolution and implementation of data products, ensuring high-quality, accessible, and trusted data that fuels analytics, machine learning … Acting as a liaison between stakeholders and the development team, you will translate the product vision into a prioritised & actionable backlog that maximizes business value while ensuring to addresses customer needs. What you'll bring... Experience as a Data Product Owner or Product Owner for data/analytics platforms. Experience managing data products or platforms, ideally customer … Power BI, Looker) to drive product decisions. Analytical mindset and ability to prioritise based on value derived from data insights.You possess a deep understanding of Agile methodologies and have experience managing product backlogs and developing user stories. Your analytical mindset allows you to assess & make data-driven decisions how to deliver features that maximise customer and business value More ❯
fact, we never stand still, we work hard, make quick decisions and deliver to our ambitious goals every day. The purpose of this role is to ensure that the customer and clients are the primary focus in the Final Mile of the parcel journey. The Community Delivery Manager is responsible for final mile performance across delivery units through the … and driving improvement across a number of performance measures including Speed of Service, Standard, Next Day, Next Director, Collections, C2C, Claims/Enquiries and End of Life that ensure customer and client satisfaction. Keeping enquiries to a minimum by driving an exceptional customerexperience through successful courier engagement, communication and retention. Capacity Management, namely ensuring the successful … up courier and round coverage to minimise business risk and ensure that all requirements are continually met. Motivating and engaging self-employed couriers to ensure a high standard of customer service between the courier and end customer that will improve overall customer and client satisfaction. Cost leadership and driving financial control through cost control of courier fees More ❯
Navblue is a trusted partner for 500+ customers worldwide, providing FlightOperations solutionsand services forAirlines. NAVBLUE is looking for a Product Support Manager responsible for representing the Navblue Customer Support as well as the Voice of the Customer within the NAVBLUE portfolio organization. They will be also responsible for the quality of the support provided by Navblue on the … Flight Deck Cluster which includes mainly Flysmart, Mission+ and Aerodata products. The ultimate goal is to ensure Customer Satisfaction on this perimeter. Main Responsibilities: The Product Support Manager is acting as Business Owner representing the Voice of the Customers in the Flight Deck Portfolio organization and governance. In this frame, they are responsible for: Advocating for the Flight Deck … cluster within the Navblue organization with support and customer point of view. The identification of main Customers irritants to be addressed through specific improvement initiatives The prioritization of the issues reported by the Customers to be addressed by L3 teams The steering of the contribution from L3 support teams, including the quality of the Root Cause Analysis The performance More ❯
of outpacing market growth. This leader will be responsible for driving direct and indirect sales with a primary focus on market share growth across the product portfolio within our customer base and will lead a team of account and sales managers dedicated to growing the business and delivering an extraordinary customer experience. The leader must possess a keen … understanding of the Aerospace & Defense industry, the customer base, electronic distribution and the competitive landscape. Responsibilities: Development and lead the Europe Go-To-Market sales strategy. Lead sales team to meet or exceed commitments (revenue growth, market share growth, account profitability, and customerexperience). Ensure sales coverage aligns and is established to execute on strategy, and … effectively manage resource utilization to help maximize revenue. Build and develop the capabilities of customer service, account managers, field application engineers, sales managers & key account managers to execute on the go-to-market strategy. Develop initiatives and localized teams to target improved customer service levers to meet required customer scorecard performance & customer satisfaction. Build strategic, executive More ❯
critical and sits at the heart of ambitious digital growth plans - so we need someone who can lead with clarity, energy, and vision. If you thrive in fast-paced, customer-centric environments and love empowering engineers to do their best work, this could be the perfect fit. What you'll be doing: Own the technical direction and delivery of … best practices across multiple teams and disciplines. Promote a culture of continuous improvement, innovation, and shared learning. Solve complex technical challenges and ensure platform reliability at scale. Balance user experience, performance, and long-term tech vision in delivery. What you'll bring: 5+ years of engineering experience, including 3+ years in leadership. A proven track record in delivering … medical Discounts across tech, travel, retail, and more A culture that celebrates inclusion, innovation and impact If you're passionate about leading high-performing engineering teams and delivering outstanding customer experiences, this is your chance to make a big difference. Apply now and be part of something exciting. More ❯
critical and sits at the heart of ambitious digital growth plans - so we need someone who can lead with clarity, energy, and vision. If you thrive in fast-paced, customer-centric environments and love empowering engineers to do their best work, this could be the perfect fit. What you'll be doing: Own the technical direction and delivery of … best practices across multiple teams and disciplines. Promote a culture of continuous improvement, innovation, and shared learning. Solve complex technical challenges and ensure platform reliability at scale. Balance user experience, performance, and long-term tech vision in delivery. What you'll bring: 5+ years of engineering experience, including 3+ years in leadership. A proven track record in delivering … medical Discounts across tech, travel, retail, and more A culture that celebrates inclusion, innovation and impact If you're passionate about leading high-performing engineering teams and delivering outstanding customer experiences, this is your chance to make a big difference. Apply now and be part of something exciting. More ❯
Swindon, Wiltshire, United Kingdom Hybrid / WFH Options
Zurich 56 Company Ltd
an alert: Data Scientist 122417 Data Scientist Working hours: This role is available on a part-time, job-share or full-time basis. Salary: Circa £50,000 depending on experience plus an excellent benefits package Location: London, Fareham, or Swindon (Hybrid working) The opportunity: Data is central to our work at Zurich, and we seek a talented individual to … systems and data requirements, bringing efficiency and supporting HR teams in using data confidently. Our goal is to shift HR from task-led to data-led, enhancing efficiency and customer experience. We seek someone passionate about data and advanced analytics, willing to challenge the status quo, and proficient in AI/ML in a commercial setting. The ideal candidate … well as collaborating with Group HR Analytics to share knowledge and enhance the data analytics capabilities for our collective HR community. What are we looking for? Your skills and experience will ideally include: Strong analytical, structured, and interdisciplinary way of thinking and working, including the ability to think creatively with data and being comfortable with complex and ambiguous problem More ❯
time About Payaca Payaca is revolutionising the way businesses in the renewable energy sectors operate. We provide a powerful, intuitive platform designed to streamline workflows, improve compliance, and enhance customer experience. Our software enables low-carbon technology installers to manage their processes effectively, ensuring seamless operations throughout the entire customer journey. As part of our mission to power … the net-zero revolution, we are growing our team and looking for a Customer Support Engineer to play a crucial role in helping our customers get the most out of Payaca. The Role As a Customer Support Engineer , you will be the frontline of our customer success efforts, helping users troubleshoot issues, optimise their workflows, and integrate … of our platform. This role is fully onsite in our Bristol, Queen Square office, where you'll be working alongside a passionate team focused on delivering the best possible experience for our customers. Key Responsibilities Customer Support & Problem Solving Provide first-line support to our customers via chat, email, and phone Diagnose and troubleshoot technical issues Escalate complex More ❯
Weekly/monthly/annual reporting across sales, marketing and partner activities, including maintenance of reports to track historical performance and future outlook Revenue optimisation - track trends throughout the customer engagement process to optimise the customer lifetime value Sales Excellence: Ensure best-practice execution to maximise sales and customerexperience Govern, monitor and optimise the lead … required to receive Market Development Funds (MDF) from partners, including Microsoft Ensure timely and accurate reporting to partners regarding the utilisation of MDF What we're looking for: Proven experience in a similar administrative, sales support or marketing operations role Strong organisational skills and attention to detail Ability to manage multiple tasks and priorities effectively Excellent communication and interpersonal … marketing principles and best practices Ability to work independently and as part of a team Strong analytical skills, able to draw insights and intelligence from marketing data Technology industry experience, ideally within a Managed Services and/or Professional Services provider Collaborative, inclusive and sharing approach Ambitious with a passion for continual learning and development Determination to succeed with More ❯
At Unite Students, we empower our Product teams to solve customer and business problems by creating technology-powered experiences that our users love. Our teams are made up of amazing people with the skills and autonomy to deliver solutions with PACE (Prized - Applicable - Clever - Expedient). This is a senior management role responsible for leading the Book, Rebook, Pay … product pillar - a critical area of the student digital experience and business performance. You will own and evolve the product strategy for this pillar, using insight to shape the vision and outcomes across acquisition, retention, and payment. You will lead a cross-functional team to deliver against your strategy, working closely with Engineering, UX, and stakeholders across the business. … ideas to improve our experiences and diversify our products. Define, own, and evangelise the product strategy and vision for the Book, Rebook, Pay pillar, aligning with company goals and customer needs. Leverage insights and data to set clear product objectives and shape decision-making. Ensure that strategic decisions are visible, understood, and supported across the business. Lead a cross More ❯
At Unite Students, we empower our Product teams to solve customer and business problems by creating technology-powered experiences that our users love. Our teams are made up of amazing people with the skills and autonomy to deliver solutions with PACE (Prized - Applicable - Clever - Expedient). This is a senior management role responsible for leading the Book, Rebook, Pay … product pillar - a critical area of the student digital experience and business performance. You will own and evolve the product strategy for this pillar, using insight to shape the vision and outcomes across acquisition, retention, and payment. You will lead a cross-functional team to deliver against your strategy, working closely with Engineering, UX, and stakeholders across the business. … ideas to improve our experiences and diversify our products. Define, own, and evangelise the product strategy and vision for the Book, Rebook, Pay pillar, aligning with company goals and customer needs. Leverage insights and data to set clear product objectives and shape decision-making. Ensure that strategic decisions are visible, understood, and supported across the business. Lead a cross More ❯
environment. Job Responsibilities as the Product Owner: Lead the development and rollout of data products that provide reliable and high-quality data to support analytics, machine learning, and personalised customer experiences. Collaborate across departments, including marketing, operations and others to design data solutions. Act as the point of coordination between stakeholders, data professionals, engineers, and governance teams, managing the … and continuously delivering the objectives. Communicate business needs into a prioritised backlog for delivery teams, ensuring solutions are aligned with the vision of the business. We are looking for: Experience as a Product Owner, Product Manager or Agile BA. Proven experience overseeing data products or platforms, particularly customer data platforms. Understanding of ETL/ELT workflows, APIs More ❯
environment. Job Responsibilities as the Product Owner: Lead the development and rollout of data products that provide reliable and high-quality data to support analytics, machine learning, and personalised customer experiences. Collaborate across departments, including marketing, operations and others to design data solutions. Act as the point of coordination between stakeholders, data professionals, engineers, and governance teams, managing the … and continuously delivering the objectives. Communicate business needs into a prioritised backlog for delivery teams, ensuring solutions are aligned with the vision of the business. We are looking for: Experience as a Product Owner, Product Manager or Agile BA. Proven experience overseeing data products or platforms, particularly customer data platforms. Understanding of ETL/ELT workflows, APIs More ❯
people, premises and processes, we deliver outstanding care in around 2,500 locations globally. As Head of Insights & Analytics you will create and maintain a culture that puts the customer at the heart of our strategy and data at the heart of our decisions. Our team aims to sustainably and efficiently drive commercial growth through new customer acquisition … and driving existing customer engagement across a variety of markets and you will support them by fostering a test & learn culture, visualising data and providing insights. What you'll do Build and shape the Group Marketing Insight and Analytics function from the ground up, including working with the current architecture and introducing new tools where required to centralise all … marketing & customer data Lead and manage the I&A team, managing the relationships with external research and customer data analytics partners. Developing and coaching the analysts to build a team of SMEs who are seen as the analytics centre of excellence for IVCE Refine the overarching marketing customer data, insights and analytics strategy, with a focus on More ❯
We’re partnering with a major UK organisation to recruit a Data Product Owner who will play a key role in building out their enterprise data capabilities — enabling better customer experiences, advanced analytics, and insight-led decision making across the business. This is a hands-on role with huge scope: you’ll work across data platforms, engineering, governance, and … CCPA). Use BI and analytics platforms (Tableau, Power BI, Looker) to inform product decisions. About You Experienced Product Owner with strong exposure to data products and platforms. Delivery experience with enterprise data warehouses (Snowflake, BigQuery), lakes, and CDPs. Understanding of data pipelines, contracts, lineage, APIs, and data governance frameworks. Comfortable navigating GDPR, CCPA and other compliance requirements. Familiar More ❯
South West London, London, United Kingdom Hybrid / WFH Options
Robert Half
Customer Success Executive - TOP SaaS Company! Passionate about customer service? Want to work for a leading global company in a fast-paced, tech-driven environment? This is an exciting opportunity to join a well-established, innovative company specializing in patent information solutions . As a Customer Success Executive , you'll be at the heart of ensuring outstanding … customer experiences, driving satisfaction, and building lasting client relationships. The ideal candidate must be fluent in English And ONLY ONE of the following languages: -French -German -Spanish -Portuguese What's in it for you? Engage with Global Clients - Support a diverse customer base, ensuring they get the most from our products. Hybrid Role - A mix of customer support, account management, and product expertise. Career Growth - Work with cutting-edge SaaS solutions and enhance your skills in customer success and sales. Great Benefits - Competitive salary, pension, private medical, dental & travel insurance, life insurance , and more! What You'll Be Doing: Provide exceptional customer support , troubleshooting issues and offering solutions. Build relationships with smaller accounts to More ❯
About the Role: As a Senior Consultant in Customer Identity & Access Management (CIAM), you will play a strategic and technical leadership role in shaping Roche’s digital customer experience. Positioned within our CIAM Product Line, you will be responsible for guiding the end-to-end architecture, implementation, and evolution of enterprise-scale identity solutions, with a particular focus … on SAP Customer Data Cloud (SAP CDC). This role is ideal for a self-driven expert who thrives at the intersection of technology, business, and user experience—bringing consultative insight, innovation, and governance to a highly visible area of our digital transformation. Key Responsibilities: Architect and lead the implementation of secure, scalable CIAM solutions using SAP CDC … agile delivery environment. Stay ahead of emerging technologies and trends in CIAM, identity protocols, and cybersecurity—proactively proposing enhancements to future-proof the platform. Your Profile: 6+ years of experience in identity and access management, with a strong track record in delivering customer-centric solutions. Deep hands-on expertise with SAP Customer Data Cloud (Gigya) and associated More ❯
About the Role: As a Senior Consultant in Customer Identity & Access Management (CIAM), you will play a strategic and technical leadership role in shaping Roche’s digital customer experience. Positioned within our CIAM Product Line, you will be responsible for guiding the end-to-end architecture, implementation, and evolution of enterprise-scale identity solutions, with a particular focus … on SAP Customer Data Cloud (SAP CDC). This role is ideal for a self-driven expert who thrives at the intersection of technology, business, and user experience—bringing consultative insight, innovation, and governance to a highly visible area of our digital transformation. Key Responsibilities: Architect and lead the implementation of secure, scalable CIAM solutions using SAP CDC … agile delivery environment. Stay ahead of emerging technologies and trends in CIAM, identity protocols, and cybersecurity—proactively proposing enhancements to future-proof the platform. Your Profile: 6+ years of experience in identity and access management, with a strong track record in delivering customer-centric solutions. Deep hands-on expertise with SAP Customer Data Cloud (Gigya) and associated More ❯
About the Role: As a Senior Consultant in Customer Identity & Access Management (CIAM), you will play a strategic and technical leadership role in shaping Roche’s digital customer experience. Positioned within our CIAM Product Line, you will be responsible for guiding the end-to-end architecture, implementation, and evolution of enterprise-scale identity solutions, with a particular focus … on SAP Customer Data Cloud (SAP CDC). This role is ideal for a self-driven expert who thrives at the intersection of technology, business, and user experience—bringing consultative insight, innovation, and governance to a highly visible area of our digital transformation. Key Responsibilities: Architect and lead the implementation of secure, scalable CIAM solutions using SAP CDC … agile delivery environment. Stay ahead of emerging technologies and trends in CIAM, identity protocols, and cybersecurity—proactively proposing enhancements to future-proof the platform. Your Profile: 6+ years of experience in identity and access management, with a strong track record in delivering customer-centric solutions. Deep hands-on expertise with SAP Customer Data Cloud (Gigya) and associated More ❯
About the Role: As a Senior Consultant in Customer Identity & Access Management (CIAM), you will play a strategic and technical leadership role in shaping Roche’s digital customer experience. Positioned within our CIAM Product Line, you will be responsible for guiding the end-to-end architecture, implementation, and evolution of enterprise-scale identity solutions, with a particular focus … on SAP Customer Data Cloud (SAP CDC). This role is ideal for a self-driven expert who thrives at the intersection of technology, business, and user experience—bringing consultative insight, innovation, and governance to a highly visible area of our digital transformation. Key Responsibilities: Architect and lead the implementation of secure, scalable CIAM solutions using SAP CDC … agile delivery environment. Stay ahead of emerging technologies and trends in CIAM, identity protocols, and cybersecurity—proactively proposing enhancements to future-proof the platform. Your Profile: 6+ years of experience in identity and access management, with a strong track record in delivering customer-centric solutions. Deep hands-on expertise with SAP Customer Data Cloud (Gigya) and associated More ❯
About the Role: As a Senior Consultant in Customer Identity & Access Management (CIAM), you will play a strategic and technical leadership role in shaping Roche’s digital customer experience. Positioned within our CIAM Product Line, you will be responsible for guiding the end-to-end architecture, implementation, and evolution of enterprise-scale identity solutions, with a particular focus … on SAP Customer Data Cloud (SAP CDC). This role is ideal for a self-driven expert who thrives at the intersection of technology, business, and user experience—bringing consultative insight, innovation, and governance to a highly visible area of our digital transformation. Key Responsibilities: Architect and lead the implementation of secure, scalable CIAM solutions using SAP CDC … agile delivery environment. Stay ahead of emerging technologies and trends in CIAM, identity protocols, and cybersecurity—proactively proposing enhancements to future-proof the platform. Your Profile: 6+ years of experience in identity and access management, with a strong track record in delivering customer-centric solutions. Deep hands-on expertise with SAP Customer Data Cloud (Gigya) and associated More ❯
About the Role: As a Senior Consultant in Customer Identity & Access Management (CIAM), you will play a strategic and technical leadership role in shaping Roche’s digital customer experience. Positioned within our CIAM Product Line, you will be responsible for guiding the end-to-end architecture, implementation, and evolution of enterprise-scale identity solutions, with a particular focus … on SAP Customer Data Cloud (SAP CDC). This role is ideal for a self-driven expert who thrives at the intersection of technology, business, and user experience—bringing consultative insight, innovation, and governance to a highly visible area of our digital transformation. Key Responsibilities: Architect and lead the implementation of secure, scalable CIAM solutions using SAP CDC … agile delivery environment. Stay ahead of emerging technologies and trends in CIAM, identity protocols, and cybersecurity—proactively proposing enhancements to future-proof the platform. Your Profile: 6+ years of experience in identity and access management, with a strong track record in delivering customer-centric solutions. Deep hands-on expertise with SAP Customer Data Cloud (Gigya) and associated More ❯
About the Role: As a Senior Consultant in Customer Identity & Access Management (CIAM), you will play a strategic and technical leadership role in shaping Roche’s digital customer experience. Positioned within our CIAM Product Line, you will be responsible for guiding the end-to-end architecture, implementation, and evolution of enterprise-scale identity solutions, with a particular focus … on SAP Customer Data Cloud (SAP CDC). This role is ideal for a self-driven expert who thrives at the intersection of technology, business, and user experience—bringing consultative insight, innovation, and governance to a highly visible area of our digital transformation. Key Responsibilities: Architect and lead the implementation of secure, scalable CIAM solutions using SAP CDC … agile delivery environment. Stay ahead of emerging technologies and trends in CIAM, identity protocols, and cybersecurity—proactively proposing enhancements to future-proof the platform. Your Profile: 6+ years of experience in identity and access management, with a strong track record in delivering customer-centric solutions. Deep hands-on expertise with SAP Customer Data Cloud (Gigya) and associated More ❯
About the Role: As a Senior Consultant in Customer Identity & Access Management (CIAM), you will play a strategic and technical leadership role in shaping Roche’s digital customer experience. Positioned within our CIAM Product Line, you will be responsible for guiding the end-to-end architecture, implementation, and evolution of enterprise-scale identity solutions, with a particular focus … on SAP Customer Data Cloud (SAP CDC). This role is ideal for a self-driven expert who thrives at the intersection of technology, business, and user experience—bringing consultative insight, innovation, and governance to a highly visible area of our digital transformation. Key Responsibilities: Architect and lead the implementation of secure, scalable CIAM solutions using SAP CDC … agile delivery environment. Stay ahead of emerging technologies and trends in CIAM, identity protocols, and cybersecurity—proactively proposing enhancements to future-proof the platform. Your Profile: 6+ years of experience in identity and access management, with a strong track record in delivering customer-centric solutions. Deep hands-on expertise with SAP Customer Data Cloud (Gigya) and associated More ❯
We are seeking a highly motivated individual with considerable experience in managing customer quality in a high-tech manufacturing organisation. The ideal candidate will be hands-on, comfortable with ambiguity and able to manage multiple projects and stakeholders simultaneously. Working across our entire supply chain in a technically challenging, fast paced environment, you will ensure the readiness of … our global supply chain to ramp successfully as we develop and manufacture the world's most advanced AI systems and services. The Team The Graphcore Quality Team delivers outstanding customerexperience and champions sustainable excellence throughout Graphcore. We are responsible for customer, supply chain and product quality, as well as organisational compliance, governance and assurance. You will … a diverse team of experts in these domains based in our Bristol, Cambridge (UK) and Hsinchu (Taiwan) offices. Responsibilities and Duties Lead and build a high-performing team of customer quality engineers supporting top-tier AI data centre customers. Own the end-to-end customer quality experience including error resolution, Return Merchandise Authorizations (RMAs), returns, and repair More ❯
