51 to 75 of 144 Customer Experience Jobs in the South West

About us At Sierra, were creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Japan, and Sydney. We are guided … values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret ...

This includes on-site and remote work. The role also entails contributing to the efficient operation of the Service Assurance Team while maintaining exceptional customer service when dealing with customer challenges on the SAT desk or on site/remotely. All while delivering exceptional customer service … Attend project meetings and ensure all stakeholders are updated with progress throughout the project delivery Build the solution, where possible, ahead of visiting the customer site and act as the key escalation point for team members to assist with technical issues. Ensure regular communication with clients while exceeding their ...

directly with Sierra to hire for this role. About us At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid … Japan, and Sydney. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. ...

directly with Sierra to hire for this role. About us At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid … Japan, and Sydney. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. ...

directly with Sierra to hire for this role. About us At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid … Japan, and Sydney. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. ...

About us At Sierra, were creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Japan, and Sydney. We are guided … values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret ...

partnering directly with Sierra to hire for this role. About us At Sierra, were creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid … Japan, and Sydney. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. ...

directly with Sierra to hire for this role. About us At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid … Japan, and Sydney. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. ...

hackajob is partnering directly with JPMorganChase to hire for this role. JOB DESCRIPTION We know that people want great value combined with an excellent experience from a bank they can trust, so we launched our digital bank, Chase UK, to revolutionise mobile banking with seamless journeys that our customers … designers, technologists, and business experts to create customer-focused products and services. Align design and business goals by working closely with leadership across CX, Product leadership, and Marketing. Lead and support discovery, design, and delivery research through workshops, design sprints, and ideation sessions. Advocate for customer-centric design ...

Development (Hands-On) Design, code, test, deploy and maintain bespoke SaaS integrations using APIs and webhooks, connecting ERP, ecommerce, CRM, WMS, finance, product information, customer service and BI systems. Replace third-party connectors with robust in-house integrations where there is clear commercial, operational or technical benefit. Build secure … technology partners, providers and consultants while steadily building internal technical capability. Assess where new technologies, including AI, can create genuine business value. Skills & Strengths Experience owning or managing business systems within a retail, ecommerce, consumer goods or similarly fast-moving organisation. Demonstrable hands-on experience designing, developing ...

hands‐on leader, coaching and developing your team members to ensure you hit sales targets and provide our customers with a five-star customer experience. You will be responsible for delivering against team sales targets ensuring systematic pipeline build and management, as well as guaranteeing all customers and prospects … have a positive experience from Corpay. Like us, you will understand that delivering an outstanding customer experience in an efficient manner is a top priority. This is a fast paced, target driven environment, you will need to be resilient, a great motivator and delight in getting results ...

Gift Cards across Argos. Work at the intersection of Product, Technology and Commercial teams, bringing innovative Gift Card products to market and directly influencing customer experience, business growth and strategic direction. The Senior Product Manager is relentlessly focused on understanding, anticipating and exceeding customer needs for specific … prioritise the diverse requirements of their product that may fall into other delivery areas. The role holder understands the differing requirements of the customer, business and Engineering/Architecture and uses this knowledge to ultimately drive the delivery. This includes engaging in technical discussions and deciphering business value ...

make machines do the heavy lifting About the role Reports to: Operations Manager (US Cards & Loans) As a Team Lead in Customer Operations, you will lead, coach, and develop a team of approximately 10 front-line agents responsible for delivering exceptional service and support to our US customers, across … consistent achievement of key performance indicators (KPIs), use data and insight to foster continuous improvement, and champion initiatives that streamline processes and improve customer experiences. You will dedicate a substantial portion of your time (up to 30%) to identifying and supporting process improvements, leveraging frontline insights to inform automation ...

largest multi-channel retailer of trade tools, plumbing, electrical and hardware products. Our success is built on a simple but powerful customer purpose: helping our customers get theirjobs done quickly, affordably and right first time. Digital sits at the heart of that proposition. Over 75% of the business … even stronger connection with our customers and opening up new opportunities to deliver more personalised and rewarding experiences. With continued investment in digital platforms, customer data and AI capabilities, we have strong foundations for the next phase of growth. We're looking for an exceptional ecommerce leader to build ...

works, improve services and achieve measurable outcomes. Working across multiple directorates including corporate services, you'll lead enable change spanning organisational redesign, digital transformation, customer experience, workforce modernisation and new ways of working. You'll work alongside senior leaders, elected members, partners and colleagues to create the conditions … transformation programmes, managing governance, resources, risks, dependencies and benefits realisation. Oversee the implementation of digital technologies, products and modern ways of working that improve customer and employee experience. Use data, insight and feedback to inform decision-making, measure impact and drive continuous improvement. Provide strategic leadership, support and challenge ...

hackajob is partnering directly with JPMorganChase to hire for this role. JOB DESCRIPTION We launched Chase UK to transform mobile banking with seamless, customer-first digital experiences and we're just getting started. With the trust of millions of customers in the US and rapid growth … team focused on delivering high-quality mobile banking features for our Chase UK customers. You will contribute to the development, testing, and maintenance of customer-facing Android applications, working closely with engineers, product managers, designers, and stakeholders across the full software development lifecycle. Job responsibilities Collaborate with cross-functional ...

hire for this role. Company Description Version 1 has celebrated30 yearsinbusinessand continues to be trusted by global brands to delivertechnology and transformationsolutions that drive customer success. Ourdeepexpertiseenables our customers to navigate the rapidlyevolving technology landscape. We foster strong partnerships withglobal technology leadersincluding Microsoft, AWS, Oracle, Red Hat,OutSystems, Snowflake … Youll deliver business solutions on Dynamics and the Power Platform for mid to enterprise-level organisations, across multiple sectors, gaining a valuable breadth of experience along the way. This is a great opportunity to progress your existing skills with a leading Microsoft Partner, working with cutting-edge technologies. ...

Customer Success Consultant Bath or Leeds | Hybrid Working 35k + 4k Car Allowance + Excellent Benefits The Opportunity Do you have experience working in a law firm and love building relationships? This is a fantastic opportunity to join an established software business supporting law firms across the UK. … Customer Success Consultant, you'll take ownership of a portfolio of clients, working closely with them throughout their journey to understand their business, overcome challenges and ensure they're getting maximum value from their software. This is a highly varied role combining customer success, training, business analysis ...

role oversees the day-to-day operation of the Helpdesk, manages service performance against agreed SLAs, drives continuous improvement in processes, systems, and customer experience, and leads, coaches, and develops the support team to ensure the effective prioritisation and resolution of incidents and service requests. Main Duties: Leadership … hours and out-of-hours Helpdesk teams, setting clear objectives, responsibilities, KPIs, SLAs and performance standards to deliver consistently high operational performance and customer service. Monitor individual and team performance, conducting regular one-to-ones, appraisals and quality audits providing constructive feedback. Identify training and competency gaps, developing Helpdesk ...

initiatives. You will also manage, coach and develop a small number of staff, with a focus on managing employee performance. Minimum (Essential) Requirements: Experience in bespoke software delivery, operating as a part of an agile team working for an external customer (experience in a client-facing role … consulting environment is a must-have). Defence sector experience. Active DV clearance. Experience of the software development lifecycle, involved from analysis through to acceptance, launch and live operations Excellent facilitator of workshops, able to lead stakeholder groups to achieve focused outcomes Accomplished at modelling ...

initiatives. You will also manage, coach and develop a small number of staff, with a focus on managing employee performance. Minimum (Essential) Requirements: Experience in bespoke software delivery, operating as a part of an agile team working for an external customer (experience in a client-facing role … consulting environment is a must-have). Defence sector experience. Active DV clearance. Experience of the software development lifecycle, involved from analysis through to acceptance, launch and live operations Excellent facilitator of workshops, able to lead stakeholder groups to achieve focused outcomes Accomplished at modelling ...

composable and headless solutions, PIM implementations and optimisation roadmaps. Manage digital product retainers focused on product roadmaps, optimisation, maintenance and measurable improvements to platforms, customer experience and business performance. Keep scope, timelines, budgets and resourcing clear enough for teams and clients to make good decisions. Track budgets, scope … happen next Projects move forward with control, quality and commercial awareness Teams stay focused, organised and clear on priorities What we’re looking for Experience 2–3 years’ experience supporting or managing digital projects, ideally websites, platforms or digital products, with hands-on exposure to planning, priorities, risks ...

performing team, and work closely with Engineering, Product, Security, Systems, and Senior Leadership to ensure change governance enables delivery velocity while protecting platform resilience, customer experience, and regulatory compliance.A key focus of the role is modernising change governance by embedding risk, quality, and assurance directly into CI/… recruitment, succession planning, and capability uplift for the function.* Champion continuous improvement, learning, and modern change practices.**What we're looking for****Essential*** Proven experience leading a Change, Release, or Implementation function in a technology, fintech, payments, or regulated environment.* Strong people leadership experience with a track record ...

values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and Competencies Sales experience within a software, data, analytics or financial services organisation, with a proven track record selling to banks and other financial institutions Strong understanding … business priorities, challenges and growth objectives Drive client retention and renewal success across the banking portfolio by proactively identifying risks, strengthening executive relationships, ensuring customer satisfaction anddelivering measurable business value that supports long-term partnerships Identify, negotiate and deliver opportunities that create value for both customers and Moodys through ...

Proposition teams, driving alignment and adoption in a complex, multi-brand environment Define and evolve a strategic roadmap that aligns with enterprise goals, customer experience priorities, and the evolving fraud and risk landscape. Own and prioritise the payments platform roadmap aligned ensuring it delivers secure, seamless, and scalable … senior stakeholders and governance forums. Monitor platform performance, risks, costs and scalability considerations. Coach and develop product capability within the platform teams. Strong experience in payments ecosystems (cards, A2A, digital wallets, PSPs, acquiring, settlement) Track record of delivering platform products in complex, multi-brand or multi-market environments Experience ...