2nd Line Service Desk Analyst Location: St Ives, Cambridgeshire Hours: Monday Friday 8:00am 5:00pm Salary: £28,500 - £33,000 Benefits: 25 days holiday + 8 bank holidays, onsite parking, 24/7 access to Udemy for business, 24/7 access to GP support, 4x death in … service cover, enhanced pension, store discounts, cycle to work scheme, electric car scheme. Duration: Permanent Our client is searching for a tech-savvy problem solver to play a pivotal role in their daily operations. If your passionate about delivery top-notch IT support and ensuring clients needs are … escalating incidents to 3rd line where needed. Ensuring seamless client communication and managing expectations. Collaborating with the wider IT team to improve processes and service delivery. Staying ahead of the game by continuously improving your technical knowledge. What we are looking for: Proven experience working in a helpdesk environment More ❯
Exeter, Devon, United Kingdom Hybrid / WFH Options
PPP Taking Care
The Opportunity We are seeking a Technical Product Manager to join our dynamic and forward-thinking team. This is a pivotal role in the delivery, support, and evolution of our digital care technologies. You will be at the forefront of our digital transformation, ensuring that our solutions are safe … will work across departments and with external stakeholders to ensure our technology solutions are robust, compliant, and future-ready. Key Responsibilities - Lead the technical delivery of our Grow 28 strategy, supporting the expansion into virtual wards, telehealth, and connected care ecosystems. - Actively contribute to the Digital Migration Working Group … ensuring we remain ahead of emerging technologies and their implications for service delivery. - Facilitate the transition to digital technologies in line with our Digital Charter, maintaining high standards of performance, compliance, and user satisfaction. - Serve as the primary escalation point for technical incidents, system failures, and performance issues, ensuring More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Actica Consulting
like Palantir, Tableau, and cloud platforms (AWS, Azure) to build scalable data infrastructure, develop machine learning models, and create robust solutions that enhance public service delivery. Working in classified environments, you'll tackle complex challenges using tools like Hadoop, Spark, and modern visualisation frameworks while implementing automation that drives … and focus on mission-critical systems, you'll be part of a team delivering nationally significant projects that have a real impact on public service delivery. If you're passionate about applying cutting-edge data science and engineering in secure environments while contributing to the UK's digital transformation … contribute to clients' mission-critical objectives and key strategic initiatives. We're proud of our long-term client relationships and excellent track record of delivery; as a result, we're trusted to work on some of the UK Government's most important and sensitive projects. We operate in the More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Motability Operations
of contact to manage and resolve any queries and requests. You will ensure effective handover of training materials you have developed to the training delivery teams via structured train-the-trainer activity to ensure consistency of structure and learning outcomes. You will collate qualitative and quantitative analytics and feedback … external stakeholder relationships enabling you to understand their needs, identify, challenge, and recommend suitable solutions and the benefits, manage expectations, and provide a quality service delivery. Experience of or ability to quickly learn and pick up or new systems, technology, and software to create, manage and deliver digital content … UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent More ❯
developing low TRL technologies. Product Development Development and support of Synoptix products, primarily in the AI and Computer Vision (object detection and track) domains. Service Development Development of Synoptix services, including our upcoming AI Assurance service offering. Engineering Services Delivery of engineering services on behalf of clients More ❯
Bristol, Stoke Gifford, Gloucestershire, United Kingdom
Synoptix
developing low TRL technologies. Product Development – Development and support of Synoptix products, primarily in the AI and Computer Vision (object detection and track) domains. Service Development – Development of Synoptix services, including our upcoming AI Assurance service offering. Engineering Services – Delivery of engineering services on behalf of clients More ❯
developing low TRL technologies. Product Development – Development and support of Synoptix products, primarily in the AI and Computer Vision (object detection and track) domains. Service Development – Development of Synoptix services, including our upcoming AI Assurance service offering. Engineering Services – Delivery of engineering services on behalf of clients More ❯
developing low TRL technologies. Product Development Development and support of Synoptix products, primarily in the AI and Computer Vision (object detection and track) domains. Service Development Development of Synoptix services, including our upcoming AI Assurance service offering. Engineering Services Delivery of engineering services on behalf of clients More ❯
developing low TRL technologies. Product Development – Development and support of Synoptix products, primarily in the AI and Computer Vision (object detection and track) domains. Service Development – Development of Synoptix services, including our upcoming AI Assurance service offering. Engineering Services – Delivery of engineering services on behalf of clients More ❯
Bristol, Stoke Gifford, Gloucestershire, United Kingdom
Synoptix
developing low TRL technologies. Product Development – Development and support of Synoptix products, primarily in the AI and Computer Vision (object detection and track) domains. Service Development – Development of Synoptix services, including our upcoming AI Assurance service offering. Engineering Services – Delivery of engineering services on behalf of clients More ❯
highways contract along with collecting, cleansing, and analysing data to identify trends and provide our business and clients with valuable insight to support the delivery and improvement of operational Service Delivery. This may include developing methods for data capture and storage, to improve existing or new business processes More ❯
Exeter, Devon, United Kingdom Hybrid / WFH Options
Clearline Recruitment Ltd
Line Support Advisor, you'll be part of the Managed Services team, handling escalated technical queries, troubleshooting systems and applications, and ensuring high-quality service delivery. You'll also support 1st line advisors, manage case progress, and escalate to 3rd line when needed. Key Responsibilities Manage and resolve 2nd … adherence, and clear documentation. Escalate complex issues with adequate context to 3rd line or Field teams. Promote ITIL best practices and contribute to continuous service improvement. What You'll Need Proven experience in customer-facing tech support roles. Strong knowledge of systems, applications, and network infrastructure. Proficiency with remote More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Jisc
and Network Time group. This position is key to shaping the strategic direction of the wider Cybersecurity division and directly impacts Jisc's overall service delivery. You will take responsibility for the continuous monitoring, threat detection, reporting, and analysis of critical infrastructure and its associated services, ensuring resilience, reliability … Responsibilities will include: Maintenance and development of platforms and applications supporting the work of the cybersecurity function, including patching and monitoring. To comply with service level agreements to ensure that it meets the needs of the business and products that rely upon this. To assist in the monitoring and More ❯
management. The company partners with leading organisations to execute complex projects, leveraging cutting-edge technology and a skilled workforce to ensure efficient and reliable service delivery. MJ Quinn's customer-focused approach and dedication to sustainability have solidified its reputation as a trusted provider in the infrastructure services sector. … back office with permit dates Ensure all works are completed on time safely, within the permit and to the correct quality standard to allow delivery dates to be met Manage 2x field supervisors ensuring they are completing the required weekly safety checks 2x weekly safety checks to be carried More ❯