76 to 89 of 89 Service Delivery Jobs in the South West

and peripherals. Diagnose and resolve hardware and software issues across Windows and mobile platforms. Manage device lifecycle activities including upgrades, replacements, and disposals. Respond to and resolve incidents and service requests in line with SLAs. Maintain accurate asset records and contribute to asset lifecycle planning. Support and improve conferencing technologies (e.g., Teams Rooms, AV setups). Collaborate with other … ICT teams to ensure seamless service delivery. Identify opportunities for service improvement and contribute to process enhancements. Involvement in on-going projects Active Directory/Exchange Management Console/Windows 10 and 11/Intune/Microsoft Office 2016 and 365/Outlook experience/SharePoint, Understanding of Incident/Problem/Change Management and Configuration Management processes … Office, SharePoint) Active Directory and Exchange Management Console Intune device management Good understanding of ITIL-based processes (incident, change, problem, configuration). Excellent communication skills and a strong customer service approach. Able to adapt quickly, think on your feet, and work effectively in a dynamic support environment. More ❯

for your next challenge? This is an opportunity to join a 7-person team managing network, virtual, and cloud infrastructure. The role combines BAU 3rd-line support with project delivery and migrations. You will support the Team Manager in technically leading the team. This is a permanent role based in Bristol, with hybrid working (3 days a week in … Manages some on-premises VMware infrastructure alongside Azure environments. Handles networking, firewalls, routing, and Zscaler systems to maintain security and connectivity. Following ITIL and Change Management frameworks for structured service delivery. Collaborating across teams, with opportunities to develop into DevOps or Cyber Security areas. Using PowerShell extensively for automation and Microsoft 365 management. Works with SD-WAN and Extreme … Bring Experience supporting Microsoft 365 and Azure. Knowledge of virtualisation technologies Experience with networking (LAN/WAN, VPNs, load balancers, firewalls, WiFi deployment). Familiarity with ITIL/IT Service Management practices. Skills in scripting/automation (PowerShell and/or Terraform). Understanding of security solutions Experience mentoring more junior team members More ❯

IT Service Desk Manager/IT Team Manager Location: Near Poole, Dorset (5 days on-site. Friday Afternoon working from home) Salary: £55,000 - £59,000 per annum plus benefits An exciting opportunity has arisen for an experienced IT Service Desk Manager/IT Team Manager to lead and manage a Network Infrastructure team comprising 6 x Service … managerial role with a strong emphasis on team mentoring and team leadership. However, candidates wishing to be considered must have a good all-round understanding of IT. The IT Service Desk Manager/IT Team Manager will play a key leadership role in ensuring the delivery of high-quality IT deskside support to approximately 750 users , both on … to lead and motivate a technical team in a dynamic, hands-on environment. Key experience required is detailed below Candidates wishing to be considered must have managed an IT Service Desk within the last 3 years A good all-round knowledge of technology is required (Networks, Servers and Storage Area Networks) but this does not need to be in More ❯

autonomy to ensure the successful transition from legacy systems to new digital services. This role is part of a fast-paced, iterative programme to build a user-centred digital service and achieve a successful transition from current systems (IRAS, HARP and TOPS). The programme will: connect processes for health and social care research in the UK; make the … plan, approve, set up, manage and complete research. This post is designed specifically to support and deliver the business change activity required to enable implementation of the new digital service What you'll do We're after someone who knows how to land change in the real world -- in messy, multi-agency, complex settings. You'll bring: A collaborative … Leads and the Chief Business Transformation Officer to review stakeholder impacts through agile development and provide data for readiness assessments. Engage and advise internal/external stakeholders on upcoming service, system and process changes, supporting effective planning and adoption. Work with the Communications & Engagement Manager to maintain the business change communications plan, drafting targeted content. Contribute to the development More ❯

and maintained cybersecurity strategies aligned with industry standards. Built secure user devices and managed device integrity and anti-malware. Implemented proactive monitoring and automation tools for predictive operations. Drove service management improvements including ticketing and root cause analysis. Ensured robust backup strategies and data integrity across on-premises and cloud. Expert in infrastructure, endpoint security, network services, RMM, and … ITIL-based service delivery. All backup strategies, whether on-premises or cloud-based, should be assessed for suitability, with monitoring and management processes implemented to maintain data integrity and support business continuity Develop and implement a cybersecurity strategy for all customers, ensuring compliance with industry standards and best practices. Design and build secure user devices, including PC/laptop More ❯

on Power BI, Dynamics, and low-code/no-code technologies. This role will ensure robust governance, scalable support, and cross-team collaboration to reduce operational risks and enhance service delivery. Your key duties: Delivering 1st and 2nd line technical support for Power Platform, Microsoft Dynamics, and SaaS People Service, including providing guidance on data sources, transformation logic … and mentoring to junior team members and business users. We operate an on-call roster in Technology to provide 24/7/365 support to respond to operational service requirements. This post may be part of an on-call roster and the postholder would be required to participate in an on-call roster where in operation. Why join … for Women' 2023 list. As our Application Support Engineer, your total reward package will be up to £51,648 annually, which includes: £35,145 base pay An outstanding Civil Service pension, with an average employer contribution of 28.97% Recruitment Retention Allowance (RRA) you will be paid £2,200 per annum as a market supplement to reflect the demand for More ❯

Senior Cloud & Server Engineer Location: North Bristol Job Type: Full-time We are seeking a Senior Cloud & Server Engineer to assist in the development and delivery of modern, reliable Cloud & Server solutions. This role involves working closely with the Cloud & Server Lead and Architect to ensure seamless and consistent delivery of services to agreed Service Level Agreements … cloud platforms, server architectures, and cybersecurity solutions. Day-to-day of the role: Collaborate with the Cloud & Server Lead to align technical resources to work streams and ensure consistent service delivery. Engage in hands-on technical tasks involving cloud platforms like Microsoft Azure IaaS, hybrid server environments, and virtualisation infrastructures including Microsoft Hyper-V & VMware. Manage and deliver projects … ensuring efficient and effective documentation and support for solutions post-implementation. Identify areas for efficiency and cost savings through the commissioning and decommissioning of systems and services. Ensure the delivery of projects with cloud and server components within agreed quality standards and timelines. Act as a Senior Cloud & Server Engineer on call out of hours to support DDaT activities More ❯

Senior Cloud & Server Engineer Location: Exeter Job Type: Full-time We are seeking a Senior Cloud & Server Engineer to assist in the development and delivery of modern, reliable Cloud & Server solutions. This role involves working closely with the Cloud & Server Lead and Architect to ensure seamless and consistent delivery of services to agreed Service Level Agreements and … cloud platforms, server architectures, and cybersecurity solutions. Day-to-day of the role: Collaborate with the Cloud & Server Lead to align technical resources to work streams and ensure consistent service delivery. Engage in hands-on technical tasks involving cloud platforms like Microsoft Azure IaaS, hybrid server environments, and virtualisation infrastructures including Microsoft Hyper-V & VMware. Manage and deliver projects … ensuring efficient and effective documentation and support for solutions post-implementation. Identify areas for efficiency and cost savings through the commissioning and decommissioning of systems and services. Ensure the delivery of projects with cloud and server components within agreed quality standards and timelines. Act as a Senior Cloud & Server Engineer on call out of hours to support DDaT activities More ❯

Senior Cloud & Server Engineer Location: North Bristol Job Type: Full-time We are seeking a Senior Cloud & Server Engineer to assist in the development and delivery of modern, reliable Cloud & Server solutions. This role involves working closely with the Cloud & Server Lead and Architect to ensure seamless and consistent delivery of services to agreed Service Level Agreements … cloud platforms, server architectures, and cybersecurity solutions. Day-to-day of the role: Collaborate with the Cloud & Server Lead to align technical resources to work streams and ensure consistent service delivery. Engage in hands-on technical tasks involving cloud platforms like Microsoft Azure IaaS, hybrid server environments, and virtualisation infrastructures including Microsoft Hyper-V & VMware. Manage and deliver projects … ensuring efficient and effective documentation and support for solutions post-implementation. Identify areas for efficiency and cost savings through the commissioning and decommissioning of systems and services. Ensure the delivery of projects with cloud and server components within agreed quality standards and timelines. Act as a Senior Cloud & Server Engineer on call out of hours to support DDaT activities More ❯

insight, and organisational learning. As our Data & Insights Officer , you will play a pivotal role in building high standards across our systems, ensuring that accurate, reliable information supports the delivery, improvement, and strategic development of our mental health services. You will lead the coordination, analysis, and interpretation of data from across the organisation, developing clear reporting, visualisation, and insight … and accountability. Working closely with teams across Swindon and Gloucestershire, you will contribute to continuous improvement, digital development, and the integration of systems that support efficient and evidence-based service delivery. This role is well suited to someone who enjoys making systems work better, turning complex data into practical understanding, and supporting colleagues to build confidence in using information. … organisations data environment from the ground up. The postholder will play a central part in embedding high standards, developing coherent systems, and ensuring that data-informed insight drives meaningful service impact. The Data & Insights Officer ensures the accuracy, quality, and integrity of S&G Minds internal data and transforms that information into meaningful insight to guide sound organisational decision More ❯

Support Manager will be responsible for coordinating safe and effective works across our contracts. Youll manage relationships with internal teams and external authorities, ensuring compliance, efficiency, and high-quality service delivery. This depot-based position involves spending several days each week at our Micklefield depot, as well as regular customer and site visits across the North including Yorkshire and … the Northeast. What youll do: Assist the operational delivery team with day-to-day planning and works implementation Lead a team of coordinators to provide administrative support to the delivery teams Line manage, coach and support a dedicated team of coordination staff Provide customer support and assistance as required Coordinate and structure virtual and customerfacing engagements, ensuring effective More ❯

digital equipment for residents of Richmond and Wandsworth. As a Data Quality Analyst, you will provide comprehensive data support and quality assurance, ensuring that our datasets reflect the current service usage accurately. Key Responsibilities Lead and manage complex data quality and cleansing projects that enhance service delivery. Systematically cleanse care technology datasets to maintain accurate records. Collaborate with … the Data and Performance Team and various stakeholders to improve data quality for individuals using care technology. analyse and cleanse multiple datasets to identify service users who may no longer require care technology services. Create and maintain a detailed audit trail for all cleansing activities. analyse performance data to identify trends and compile insightful reports for management. Produce and More ❯

We're looking for an IT Support Technician to join our team in Helston. This role is ideal for someone with strong technical skills and a proactive approach to service delivery. You'll be responsible for managing tickets, stock, and hardware repairs while ensuring compliance with agreed processes and service levels. Key Responsibilities Ticket Management: Handle and update … tickets assigned to your Hub and surrounding spokes, maintaining service levels as per contract. Stock & Asset Management: Manage Hub stock, scanning kit in/out of locations, and maintain accurate asset records. Disposals: Oversee and process disposals through the Hub in line with contractual requirements. Hardware Repairs: Triage and repair in-warranty hardware, liaising with vendors for parts and … returns. Locker Replenishment: Ensure lockers are replenished where required. Service Improvement: Identify potential issues and suggest improvements to your Team Leader. Compliance: Follow all agreed processes and procedures from the Authority What We're Looking For SC Clearable (or willing to undergo clearance). Strong IT hardware knowledge and troubleshooting skills. Excellent organizational skills for managing tickets and stock. More ❯

management system, streamlined operational processes and effective reporting frameworks. Key responsibilities Assess current workflows and identify areas for improvement. Configure and implement the UMO platform to manage stock and service delivery. Import and refine inventory data, creating clear and usable status categories. Establish consistent processes for tracking, maintenance and lifecycle management. Develop clear reporting dashboards and templates for performance … monitoring, compliance and financial reporting. Create documentation, process maps and handover materials for long-term use. You’ll work closely with TEC service leads and frontline teams. Finance colleagues and external suppliers as needed. Deliverables Documented operational process maps. UMO platform implemented for stock control and coordination. Standardised dashboards and reporting tools (e.g. stock management, equipment status, write-offs More ❯