1 to 25 of 49 Customer Service Jobs in Surrey

leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Customer Service Agent/Helpdesk Agent to be a key part of our Egham team, taking full responsibility for maintaining high levels of customer service … Support Services business many of theses areas are subject to SLA s, key performance indicators and balanced scorecard assessments. Developing and sustaining excellent customer relations whilst ensuring the commercial impact of accounts are upheld, are the primary objective of the role. This is an exciting opportunity for an exceptional ...

leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Customer Service Agent/Helpdesk Agent to be a key part of our Egham team, taking full responsibility for maintaining high levels of customer service … Support Services business many of theses areas are subject to SLA’s, key performance indicators and balanced scorecard assessments. Developing and sustaining excellent customer relations whilst ensuring the commercial impact of accounts are upheld, are the primary objective of the role. This is an exciting opportunity for an exceptional ...

Join Opus, the UK s largest independent Managed Service Provider, ranked World Class by Best Companies. Grow your career in a business that champions creativity and development. Be a key player in our Service Delivery team The Service Management Co-ordinator role will … service contact for an allocated portfolio of Framework and selected Gold Standard customers. Additionally, you will be responsible for: • Delivering a high-quality customer experience and support continuity throughout the lifetime of contracted services and solutions • Producing accurate and timely service reporting for Service Management Analysts ...

Customer Service Specialist Apprentice Hybrid (time split between Woking, Surrey office and home) Full Time, including protected off-the-job training time 0 - 12 months: £15,600 gross per annum; 12 - 24 months: National Minimum Wage for age Maximum £300 per month towards travel expenses About Our Client … more efficient for staff to deliver. They combine human-centred design with modern digital platforms and AI-enabled workflows to support secure, compliant service transformation across the UK public sector. Their goal is simple - to help organisations deliver digital services that are intuitive, accessible and built for real-world ...

Customer Services Support Advisor - Supply Chain/Logistics My global technology company is looking for a Support Advisorto join their busy Direct To Consumer Support Team. The role is dedicated to supporting the Customer Service team by addressing and resolving queries directed to the Operations Team. This … role is pivotal in maintaining high levels of customer satisfaction by efficiently handling delivery-related inquiries and issues. Key responsibilities include: Proactively identifying and solving problems to enhance service delivery. Collaborating with internal and external stakeholders to address challenges and optimize operational processes. This role demands strong problem ...

Customer Services Support Advisor - Supply Chain/Logistics My global technology company is looking for a Support Advisorto join their busy Direct To Consumer Support Team. The role is dedicated to supporting the Customer Service team by addressing and resolving queries directed to the Operations Team. This … role is pivotal in maintaining high levels of customer satisfaction by efficiently handling delivery-related inquiries and issues. Key responsibilities include: Proactively identifying and solving problems to enhance service delivery. Collaborating with internal and external stakeholders to address challenges and optimize operational processes. This role demands strong problem ...

Role: Customer Service - Logistics/Supply Chain Environment Type: Contract (12 Months with potential to go PERM) Location: Chertsey, UK Working Model: Hybrid (2 or 3 days per week in office) Work Hours: 37.5 Hours per Week What You'll Do: Investigate & Resolve: Find the root cause … delivery failures and coordinate solutions with warehouses and couriers (3PLs). Manage Escalations: Take ownership of complex customer service tickets and order cancellations. Analyze Trends: Use ERPs (SAP Hybris), Excel, and Power BI to track data and improve operational processes. What You Need: Investigative customer service ...

Sales, Service & VMS Solution Architect is responsible for shaping, designing and governing end-to-end SAP solutions supporting McLaren's Commercial business unit, covering the lifecycle of vehicles, from sales planning, order management and fulfilment, intercompany sales, vehicle distribution and service. The role ensures McLaren's SAP landscape supports … vehicle traceability, customer fulfilment, operational efficiency and standardisation whilst enabling the transition to SAP S/4HANA and maintaining clean core principles. The role requires deep expertise across SAP Sales & Distribution (SD), SAP Customer Service (CS), SAP Vehicle Management System (VMS) for automotive, with the ability ...

assigned territory. As Presales Solution Consultant for our CRM business unit, you will be responsible for supporting the sales effort, including product customer requirements gathering, demonstrations, product configuration for proof of concepts, and participation in marketing events. Good customer service skills, the ability to learn quickly; along … solution sales as a technical and domain expertof a client-facing sales team Help develop and contribute to sales campaigns focused on the full customer lifecycle Contribute and maintain a showcase of CRM solutions created on the ServiceNow platform Lead discovery workshops to determine customers’ business challenges and deliver ...

assigned territory. As Presales Solution Consultant for our CRM business unit, you will be responsible for supporting the sales effort, including product customer requirements gathering, demonstrations, product configuration for proof of concepts, and participation in marketing events. Good customer service skills, the ability to learn quickly; along … solution sales as a technical and domain expertof a client-facing sales team Help develop and contribute to sales campaigns focused on the full customer lifecycle Contribute and maintain a showcase of CRM solutions created on the ServiceNow platform Lead discovery workshops to determine customers’ business challenges and deliver ...

Customer Services & Data Officer Byfleet Salary: £30,000 - £32,000 per annum Maternity Cover Contract - Full time - Flexi time Are you passionate about delivering exceptional customer service and keeping data accurate, organised and actionable? We're looking for a highly organised Customer Services & Data Officer … join a collaborative and friendly team on a maternity cover contract . This varied role combines customer service, data management and event administration, ensuring a seamless experience for participants while maintaining the integrity of the CRM and operational systems. The Customer Services & Data Officer will: Manage ...

Service Engineer Salary: £38,000 £45,000 per annum Woking, Surrey ReeVR Talent are looking for an experienced Service Engineer with strong electromechanical and fault-finding skills to join our clients technical team. This is a hands-on role combining testing, repair, fault diagnosis, RMA management and customer support, with the opportunity to be customer-facing involving travel to customer sites. The key responsibilities for the Service Engineer Test, fault find and repair customer equipment in line with internal procedures and specifications. Carry out RMA testing, repair and diagnosis, including fault finding down ...

Field Service Engineer, Gas Detection Systems Overall Earnings Circa £55,000 Basic Salary £40,000 Bonus £4,000 Overtime Circa £5,000 Company Car or £6,000 Car Allowance Pension Private Medical Cover Life Insurance 27 Days Holiday and Bank Holidays £10 Lunch Allowance Phone, Laptop, Tools and Test … Equipment ** Excellent opportunity for experienced Field Service Engineers seeking the opportunity to work for a leading manufacturer of instrumentation and control systems, offering first class industry recognised product training, unrivalled benefits and genuine prospects for career progression ** The Role - Field Service Engineer, Gas Detection Systems Following planned expansion ...

Salesforce Delivery Unit is one of the fastest growing areas within Capgemini UK and focuses on helping clients realise business value through Salesforce, AI, customer data, digital engagement and marketing transformation. You’ll be working across a wide spectrum of industry sectors, from Consumer Products, Automotive and Retail through … Telecommunications and Public Sector. You’ll work alongside solution architects, technical architects, developers, data engineers, testers, marketing specialists and business stakeholders to deliver innovative customer engagement solutions using Salesforce Marketing Cloud Next and Salesforce Data 360. You’ll experience significant variety in this role. One day you could ...

market. This is an opportunity for an experienced SaaS sales leader to build, lead and develop a team of CRM Account Executives, driving new customer acquisition, expanding existing relationships and delivering revenue growth. The ideal candidate will bring strong CRM industry knowledge, commercial acumen and a proven track record … high-performing team of CRM Account Executives across the EMEA Commercial market Own and execute the CRM sales strategy for EMEA Commercial, driving new customer acquisition, revenue growth and consistent quota attainment. Develop and execute territory and account plans, building scalable and repeatable sales motions to drive pipeline generation ...

support and continuously improving IT services, we enable teams to focus on delivering value without technical disruptions. The role also requires extensive White Glove service experience, ensuring senior leaders, Executive Leadership, and VIP users receive a highly responsive, discreet, and premium support experience. As a Senior IT Support Engineer … trusted escalation point for complex technical issues that require advanced troubleshooting and resolution. Your expertise spans across end-user technologies, device management, and service desk operations, and you are expected to bring both technical depth and strategic foresight to the role. You play a pivotal role in mentoring junior ...

established B2B managed services division within a wider technology group. This is a senior leadership role with genuine autonomy across strategy, commercial performance, sales, customer retention, people leadership and service delivery. You'll take full ownership of the division's P&L and be responsible for building … profit, budgeting and forecasting. * Lead both managed services and professional services operations. * Drive new-logo acquisition while developing strategic relationships across the existing customer base. * Identify opportunities to introduce managed services to customers across the wider group. * Oversee Microsoft-focused and Azure-led managed services, alongside the continued development ...

Experienced Photocopier/MFD Field Service Engineer Location: M4/M3 Corridor - Berkshire/Surrey/Hampshire Salary: up to £40,000 + Company Vehicle + Benefits We are currently recruiting for an experienced Photocopier/Multifunctional Device (MFD) Field Service Engineer to join a well-established … growing managed print solutions business. This is an excellent opportunity for a skilled engineer who enjoys working independently, solving technical problems, and delivering exceptional customer service. The Role As a Field Service Engineer, you will be responsible for the installation, maintenance, servicing, and repair of photocopiers and multifunctional ...

buses, nearly 400 Underground stations, around 300 rail stations (Overground, DLR, Elizabeth Line and suburban services), 4,000 Oyster Card outlets, seven customer‐service centres, and 24 river‐boat boarding points. Drawing on over 30 years of experience in urban public‐transport solutions, Indra will manage and evolve … scale transformation programme. This role will serve as the primary point of contact for all Reporting & BI activities, acting as the bridge between the customer, business stakeholders and internal delivery teams. The BI & Reporting Delivery Manager will be responsible for driving the reporting strategy, coordinating multidisciplinary teams, managing priorities ...

buses, nearly 400 Underground stations, around 300 rail stations (Overground, DLR, Elizabeth Line and suburban services), 4,000 Oyster Card outlets, seven customer service centres, and 24 river boat boarding points. Drawing on over 30 years of experience in urban public transport solutions, Indra will manage and evolve … preparation, configuration, verification and controlled delivery of Base Data changes into test and production environments. The role is particularly important for Fares Revisions, service changes and other Base Data configuration releases where accuracy, traceability and disciplined testing are essential. Key duties include: Own and coordinate the testing of Base ...

buses, nearly 400 Underground stations, around 300 rail stations (Overground, DLR, Elizabeth Line and suburban services), 4,000 Oyster Card outlets, seven customer service centres, and 24 river boat boarding points. Drawing on over 30 years of experience in urban public transport solutions, Indra will manage and evolve … test laboratories and environments, and ensure the testing function is fully prepared to support operational services from Day One. Working closely with engineering, service management and programme teams, the Head of Test will drive testing strategy, operational readiness, quality assurance and continuous improvement across the full service lifecycle. ...

dedicated individual to manage and grow an existing portfolio of 60+ UK accounts. If you're passionate about safety and compliance and skilled in customer relationship management, this could be the perfect opportunity for you. In this role, you will be responsible for managing a territory of existing accounts … upselling a full portfolio of services to ensure customer satisfaction and account growth. You will be expected to achieve new business, retention, and renewal sales targets while handling day-to-day customer inquiries and issues. Key responsibilities include nurturing customer relationships, identifying opportunities for growth, and delivering ...

buses, nearly 400 Underground stations, around 300 rail stations (Overground, DLR, Elizabeth Line and suburban services), 4,000 Oyster Card outlets, seven customer service centres, and 24 river boat boarding points. Drawing on over 30 years of experience in urban public transport solutions, Indra will manage and evolve … Systems Engineer to join our Engineering team. This role is responsible for the analysis, design, integration, and delivery of complex systems, ensuring solutions meet customer requirements, technical standards, and project objectives. Working closely with customers, project managers, software and hardware engineers, and other technical stakeholders, the Systems Engineer will ...

clients, serving as the relationship manager between your customers and ServiceNow Work with other ServiceNow teams to develop ServiceNow solutions based on each customer's strategic outcomes while leading large virtual teams Oversee growth of global accounts, including development and deployment of worldwide resources Build trust and deep multi … project/IT teams to CxO level Develop a clear roadmap and building capabilities across our clients and ServiceNow teams to promote an outstanding customer experience Achieve financial targets set out for the assigned clients, including Licenses, Renewals and Professional Services Qualifications To be successful in this role ...

buses, nearly 400 Underground stations, around 300 rail stations (Overground, DLR, Elizabeth Line and suburban services), 4,000 Oyster Card outlets, seven customer service centres, and 24 river boat boarding points. Drawing on over 30 years of experience in urban public transport solutions, Indra will manage and evolve … with operational, security and business stakeholders, the Access Manager ensures adherence to security policies, contractual obligations, regulatory requirements and audit standards while enabling effective service delivery. Key Responsibilities Access Control Governance Manage the complete access control lifecycle for users, groups and service accounts. Define, maintain and enforce role ...