51 to 63 of 63 Customer Service Jobs in Surrey

following office-based induction process) Reporting to : Senior Project Technician About Us We re Cloud2Me a growing Managed Cloud Services provider that s passionate about people, technology, and exceptional customer service. From our humble beginnings to managing 400+ business IT systems, our mission has always been simple deliver cutting-edge tech wrapped in kind, competent, and efficient support, serving … the direct customer, MSP channel and SaaS vendors. We ve grown 40% year-on-year over the last two years, and we re looking for another talented, personable, and ambitious Infrastructure Engineer to join our friendly team in Redhill. The Role As an Infrastructure Engineer, you ll be responsible for maintaining, supporting, and improving our hosting and cloud platforms … resolving alerts and incidents efficiently. Assist with system upgrades, patching, and scheduled maintenance tasks. Deploy and configure virtual machines, storage, and network components. Collaborate with project teams to support customer migrations and onboarding. Maintain detailed technical documentation and update configuration records (CMDB). Troubleshoot complex issues across hardware, software, and networking layers. Participate in out-of-hours maintenance windows More ❯

following office-based induction process) Reporting to : Senior Project Technician About Us We’re Cloud2Me – a growing Managed Cloud Services provider that’s passionate about people, technology, and exceptional customer service. From our humble beginnings to managing 400+ business IT systems, our mission has always been simple – deliver cutting-edge tech wrapped in kind, competent, and efficient support, serving … the direct customer, MSP channel and SaaS vendors. We’ve grown 40% year-on-year over the last two years, and we’re looking for another talented, personable, and ambitious Infrastructure Engineer to join our friendly team in Redhill. The Role As an Infrastructure Engineer, you’ll be responsible for maintaining, supporting, and improving our hosting and cloud platforms … resolving alerts and incidents efficiently. Assist with system upgrades, patching, and scheduled maintenance tasks. Deploy and configure virtual machines, storage, and network components. Collaborate with project teams to support customer migrations and onboarding. Maintain detailed technical documentation and update configuration records (CMDB). Troubleshoot complex issues across hardware, software, and networking layers. Participate in out-of-hours maintenance windows More ❯

the field. Utilise this time for admin, planning, and marketing activities. Calls should be aimed at IT decision-makers in both prospective and existing accounts. Gather key information on customer infrastructure needs, plans, budgets, vendor preferences, user numbers, and strategic direction (e.g., in-house/cloud). Inform clients about the full range of products and services, attempting to … close deals, generate quotes, and secure up-sells. Consolidate calls with personalised and informative follow-up emails. Regularly clear backorders and promptly escalate issues to Customer Services. Regularly review and manage vendor registrations. Proactively manage contract renewals and follow-up on sales leads. Maximise efficiency by leveraging Business Intelligence (BI) tools. Provide accurate sales forecasts as required. Study to More ❯

following office-based induction process) Reporting to : The Managing Director About Us We're Cloud2Me - a growing Managed Cloud Services provider that's passionate about people, technology, and exceptional customer service. From our humble beginnings to managing 400+ business IT systems, our mission has always been simple - deliver cutting-edge tech wrapped in kind, competent, and efficient support, serving … the direct customer, MSP channel and SaaS vendors. We've grown 40% year-on-year over the last two years, and we're looking for another talented, personable, and ambitious Senior Project Technician to join our friendly team in Redhill. The Role As a Senior Project Technician, you'll take a leading role in delivering customer migrations and … Citrix deployments. You'll also act as a technical escalation point, mentoring junior Engineers and driving continuous improvement across the team. What You'll Do: Lead end-to-end customer migration projects to the Cloud2Me Managed Cloud platform. Scope and document solutions (HLD/LLD) tailored to customer environments. Build and configure environments including networks, VPNs, servers/ More ❯

Holidays This is a superb opportunity for an experienced Field Engineer looking for a supportive and interesting working environment and company culture. The business offers stability, support, variety, quality customer engagement and a clear remit of responsibility and autonomy. Due to continued growth and new contract wins we are expanding our base of Verification Field Engineers in the UK. … opportunity for an experienced field engineer who is looking for a role that will allow them to work with a variety of retail weighing scales across a variety of customer sites. Verification Filed Engineer Responsibilities: The role is varied, and no two days will be the same. You will need to be able to demonstrate experience and understanding in … customers satisfaction levels are consistently high. Always representing the company to the highest possible standards by taking pride in your work and pride in delivering truly outstanding levels of customer service. Managing your workload to achieve the SLA's in the most efficient way. To be successful in this role you will need to demonstrate the following values: Trust More ❯

of client direct and construction projects. This is an exciting opportunity for an exceptional, experienced Project Manager to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Perform work on multiple projects within the budgeted cost … projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients business-critical AV systems architecture, products and technologies 24/ More ❯

of client direct and construction projects. This is an exciting opportunity for an exceptional, experienced Project Manager to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Perform work on multiple projects within the budgeted cost … projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients’ business-critical AV systems architecture, products and technologies 24/ More ❯

and expand our employee community with people who are passionate about joining us on this exciting journey. Job Purpose Bringing previous experience and incorporating industry best practices, our Senior Customer Success Managers (Sr CSM) are responsible for partnering with our clients to ensure the continued value realization of our product, thereby influencing client retention, satisfaction rates, revenue growth, external … management and commercial acumen. The candidate is structured, focused, flexible, and confident in sharing their knowledge and experience with the broader team. They understand how to act as the customer advocate internally, while also positively representing Unily within the customer business. Main Responsibilities Be the primary point of contact for designated portfolio of customers across varied sectors and … industries establishing a trusted advisor relationship and acting as the customer advocate into the business Working with customers to establish critical goals, or other key performance indicators that can be measured to determine success Help customers to achieve success and increase adoption by understanding their vision and advising how the Unily platform can be leveraged to meet their requirements More ❯

following office-based induction process) Reporting to: Senior Project Technician About Us We re Cloud2Me a growing Managed Cloud Services provider that s passionate about people, technology, and exceptional customer service. From our humble beginnings to managing 400+ business IT systems, our mission has always been simple deliver cutting-edge tech wrapped in kind, competent, and efficient support, serving … the direct customer, MSP channel and SaaS vendors. We ve grown 40% year-on-year over the last two years, and we re looking for another talented, personable, and ambitious Project Technician to join our friendly team in Redhill. The Role As a Project Technician, you ll support and deliver customer migrations and infrastructure projects across Cloud2Me s … Engineers and project leads, you ll help design, build, and migrate systems into our cloud platform ensuring customers experience a seamless transition with minimal disruption. This is a technical, customer-facing role with plenty of opportunity to grow into more senior project delivery responsibilities over time. What You ll Do: Assist in delivering onboarding and migration projects to the More ❯

following office-based induction process) Reporting to: Senior Project Technician About Us We're Cloud2Me - a growing Managed Cloud Services provider that's passionate about people, technology, and exceptional customer service. From our humble beginnings to managing 400+ business IT systems, our mission has always been simple - deliver cutting-edge tech wrapped in kind, competent, and efficient support, serving … the direct customer, MSP channel and SaaS vendors. We've grown 40% year-on-year over the last two years, and we're looking for another talented, personable, and ambitious Project Technician to join our friendly team in Redhill. The Role As a Project Technician, you'll support and deliver customer migrations and infrastructure projects across Cloud2Me's … Engineers and project leads, you'll help design, build, and migrate systems into our cloud platform ensuring customers experience a seamless transition with minimal disruption. This is a technical, customer-facing role with plenty of opportunity to grow into more senior project delivery responsibilities over time. What You'll Do: Assist in delivering onboarding and migration projects to the More ❯

of two Directors within the business. This is an exciting opportunity for an exceptional, experienced Personal Assistant to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Provide full secretarial support to the Directors, as well … projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients’ business-critical AV systems architecture, products and technologies 24/ More ❯

the Hampshire, Berkshire and Surrey region. This is a fantastic opportunity for someone who thrives in a field-based role, enjoys technical challenges, and is passionate about delivering excellent customer service. You'll be supporting contracts such within Commercial, Educational and Legal settings, as well as other key clients, through a mix of remote support, maintenance visits, and system … installations. Key Responsibilities Deliver on-site AV system installation, commissioning, and maintenance. Provide 1st and 2nd line technical support remotely to help minimise downtime. Respond to emergency and scheduled service calls, diagnosing and resolving faults on-site. Set up and configure audio-visual systems including mixers, amplifiers, infrared technology, microphones, and cabling. Ensure all work is completed to a … high standard and in line with ISO processes and procedures. Maintain accurate records of service history and installation works. Build positive and professional relationships with end-users and client representatives. What We're Looking For Experience: Minimum 3 years in AV engineering, maintenance, or a technical field service role. Technical Skills: Strong hands-on experience with audio-visual More ❯

covering both domestic and international requirements. This is an exciting opportunity for an exceptional, experienced Technical Manager to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities Responsibilities shall include but no be limited to the … projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients’ business-critical AV systems architecture, products and technologies 24/ More ❯