151 to 167 of 167 Customer Service Jobs in the Thames Valley

water, alongside highly accurate energy data collection services. About the Role The purpose of the role is to work across IMSERV's Customer Experience, Data and Intelligence, and Commercial departments, translating business challenges, customer needs and operational processes into clear and actionable requirements that teams can confidently build … IMSERV's services for new and existing clients and prospects. A key part of the role will be working closely with operational, commercial and customer-facing teams to understand their requirements, identify dependencies and recognise where changes within one department may have an impact across other areas ...

simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively. Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. … global team supporting Klipboard products as well as databases and reporting tools Communicating via multiple media – phone, e-mail, chat Creating documentation and delivering customer training where required Hybrid role – 40% home and 60% office based, potential for limited travel to customer sites Covering support hours between ...

bids and propositions to help roll out IMSERV Astral to new and existing clients, while working closely with IMSERV’s operations, IT, commercial and customer-facing teams to assess dependencies and understand the potential impact of new requirements across the business. This is not a traditional requirements-gathering role. … Responsibilities Work with the Product Director and Technical Architect to understand and translate market needs into detailed product requirements, engaging IT, operations, commercial and customer-facing teams to draw out and challenge business processes to ensure the target outcomes can be delivered effectively, including structured stakeholder and customer ...

work with multiple IT Systems Well organised and ability to meet deadlines and agreed SLA's Proven communication skills both verbal and written. Customer focused; can identify & respond to customer's need Good problem-solving skills, able to grasp problems quickly & draw informed conclusions, escalating where appropriate . … bonus Enhanced salary sacrifice pension Life assurance (up to 6x salary*) Simply Health plan (with upgrade options) Car salary sacrifice scheme* (*Length of service and T&Cs apply) Equal Opportunity Statement At IMSERV, we're committed to building a team where everyone feels valued, respected and able ...

Role: Head of Digital Growth Background: M&G Life is accelerating a multi-year transformation of its Individual Life & Pensions business, with adviser and customer experience as the primary engine of growth. Digital Growth is the pillar accountable for the next-generation operating model, platforms … services that our adviser and customer experiences depend on, so that the pace and quality step-change over the next three years. All delivered through digital-first, omni-channel experiences. The Head of Digital Growth partners with the Digital Proposition, Experience Design and Technology leads to shape the next ...

together to deliver meaningful outcomes at pace. We’re scaling automation and AI from proof‐of‐concept into real, end‐to‐end change - improving customer journeys, reducing cost‐to‐serve, accelerating delivery, and building the digital foundations that underpin everything from energy trading and risk to field operations … provide technical leadership for the mobile engineering domain, helping to build world‐class applications that enable our Field Engineers to deliver exceptional customer service. You'll play a key role in shaping technical strategy, driving engineering excellence and ensuring our mobile platforms remain scalable, reliable and innovative. ...

tasks and supporting the clinical team with day-to-day operations. Main duties of the job Key Responsibilities Provide a courteous and effective reception service to patients and visitors Answer telephone calls efficiently and direct patients to the appropriate services Manage appointment bookings, including use of triage tools … hours of 8am and 6pm Person Specification Experience Essential Previous experience in a GP practice or healthcare environment or within a fast paced customer services environment Familiarity with NHS procedures and patient confidentiality standards Good standard of English both written and spoken is essential Disclosure and Barring Service ...

than building bespoke ones and run advisory-only before automating actions. Design the AI layer: retrieval over the data foundation, guardrails, and model and service selection, respecting entitlement throughout. Lead build-versus-buy evaluations on total cost, time to value and lock-in risk. What you'll need Knowledge … Qualifications Significant experience as a technical or solutions architect on customer-facing SaaS platforms, spanning web applications, API tiers and data platforms. Direct experience of multi-tenant SaaS architecture, ideally including a single-tenant to multi-tenant migration. An engineering background on or near our stack: C#/.NET ...

sooner to prevent or delay disease onset – moving from a model of sickness management to true preventative healthcare. Our unique biomarker tracking service allows you to establish a health baseline from which you can track and monitor improvements over time. Location: John Lewis, Broad St, Reading RG1 2BB. Contract … successful interview stage. In line with Care Quality Commission guidelines, the successful candidate will be required to undergo an enhanced Disclosure and Barring Service check. Right to Work Requirement Please note that this role requires candidates to have the legal right to work in the UK for a minimum ...

Sourcing Team are responsible for building and maintaining strong and trusted relationships with our suppliers to enable us to strategically source products to fulfil customer demand. The team analyse requirements to onboard new suppliers and negotiate commercials to ensure Softcat are receiving favourable pricing and service. External Supplier relationships … success, and we host quarterly supplier reviews to ensure targets are being met. Internally we work alongside many other departments such as Procurement, Customer Services, Finance, Legal, Vendor Alliances and Sales which puts us at the centre of the Business Operations Department.Success. The Softcat Way. There's a uniqueness ...

Security Installation & Service Engineer, Intruder Alarms, CCTV, Access Control, COR7533 Are you an experienced Security Installation & Service Engineer looking for a varied role covering installation, maintenance, and fault-finding? This could be the perfect opportunity for you! The Role We are seeking a skilled Security Installation & Service … working around the Buckinghamshire region. The Company Our client is a long-established security systems provider with a strong reputation for technical expertise and customer service. With continued growth across their regional operations, they are now expanding their engineering team to support increasing demand across commercial sites. This ...

areas as Deliver goods received to correct destination/person Approve invoices, goods received notes and statements for payment purposes Take ownership and understand customer requirements and be able to demonstrate the ability to close out concerns, ensuring customer is kept appraised at all times Act as deputy … understanding of compliance and the ability to monitor and up-date records Practical experience in working with supply partners to deliver a seamless, integrated service Strong PC skills - MS Office Experience with CAFM systems Self-motivated and resourceful Good administrative skills Well organised Good prioritization and planning skills Customer ...

Skills in Microsoft Office and ability to work with multiple IT Systems Well organised and ability to meet deadlines and agreed SLA's Customer focused; can identify & respond to customer's need· Willing to take ownership for issue resolution. Flexible, willing & able to cope with change … bonus Enhanced salary sacrifice pension Life assurance (up to 6x salary*) Simply Health plan (with upgrade options) Car salary sacrifice scheme* (*Length of service and T&Cs apply) Equal Opportunity Statement At IMSERV, we're committed to building a team where everyone feels valued, respected and able ...

enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Order Fulfilment TeamThe Procurement department are responsible for processing all customer orders whilst achieving high standards of order accuracy. We are a highly motivated group of individuals who collectively work together to ensure that our reputation … high volumes of transactional orders and understanding how vendor programmes work. You will be working with internal sales teams and external suppliers on customer orders to ensure they are processed accurately whilst obtaining the best price and providing a high level of service to the customer.As a Order ...

Development Manager - Water Treatment, Process Equipment As our Business Development Manager, you'll be responsible for driving new business growth whilst developing an established customer base across the UK. Working with Engineering Managers, procurement professionals and business owners, you'll provide technically engineered water treatment solutions into industrial … process markets. Initially, your focus will be approximately 70% account management and 30% new business development, building long-term customer relationships and identifying opportunities to grow revenue. As your knowledge of the business develops, you'll gain increasing exposure to commercial strategy, operations and business management as part ...

across the UK and Ireland. Key Responsibilities: Lead cyber security strategy, governance, risk and compliance activities. Provide security oversight across agile delivery teams and customer-facing platforms. Drive and maintain compliance with NIS/NIS2 regulations. Conduct cyber risk assessments and manage security assurance activities. Promote security awareness … with NIS/NIS2 frameworks. Excellent stakeholder management and communication skills. Apply now for an opportunity to play a key role in protecting critical customer services within a major energy organisation. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this ...

looking for a number of UPS Commissioning Engineers to join our UK team, supporting South East region. In this role, you will provide expert service to Eaton customers by commissioning large UPS systems, ensuring optimal performance and reliability in line with Eaton’s safety standards. You will play … systems.• Ability to understand on-line and line-interactive UPS systems.• Ability to understand and create commissioning scripts.• Carry out site acceptance testing on customer sites. • Ability to use and understand power quality meters.• Experience in thermography and reporting.• Battery experience – VRLA and Lithium Ion.• You will setup ...