Customer Service Jobs in the Thames Valley

151 to 175 of 198 Customer Service Jobs in the Thames Valley

Dynamics 365 Architect

Oxford, Oxfordshire, UK
Hybrid / WFH Options
Resourcing Group
flexible arrangements and smart hybrid travel Competitive employer contributions to pension scheme and much more In this role, you will: Design and deliver robust, elegant Dynamics 365 solutions (Sales, Customer Service, Marketing, Power Platform) Lead the technical architecture across the full project lifecycle Integrate Dynamics 365 with Azure services and third-party platforms Develop custom plugins, Power Automate More ❯
Posted:

Dynamics 365 Architect

High Wycombe, Buckinghamshire, UK
Hybrid / WFH Options
Resourcing Group
flexible arrangements and smart hybrid travel Competitive employer contributions to pension scheme and much more In this role, you will: Design and deliver robust, elegant Dynamics 365 solutions (Sales, Customer Service, Marketing, Power Platform) Lead the technical architecture across the full project lifecycle Integrate Dynamics 365 with Azure services and third-party platforms Develop custom plugins, Power Automate More ❯
Posted:

Dynamics 365 Architect

Milton Keynes, Buckinghamshire, UK
Hybrid / WFH Options
Resourcing Group
flexible arrangements and smart hybrid travel Competitive employer contributions to pension scheme and much more In this role, you will: Design and deliver robust, elegant Dynamics 365 solutions (Sales, Customer Service, Marketing, Power Platform) Lead the technical architecture across the full project lifecycle Integrate Dynamics 365 with Azure services and third-party platforms Develop custom plugins, Power Automate More ❯
Posted:

Customer Support Advisor

Oxford, Oxfordshire, England, United Kingdom
Robert Half
We are pleased to partner with a SaaS client in Oxford to recruit a permanent Customer Support Advisor to join the team. Paying up to £26,000 with 10% bonus. This is a hybrid role, in the office 2 days a week near Central Oxford. Key Responsibilities : Build a rapport and strong relationship with customers by offering support and … coherent with company records and policies. Making 10-15 outbound calls a day to help guide customers through validation queries. Assisting with general inbound phone cover to help with customer support. Skills & Experience: Previous experience in a customer service environment Working knowledge of data management and data analysis Demonstrable experience of process improvement Proven track record of … working to deadlines and targets Customer contact through inbound and high volume of outbound calls Ability to adapt to the needs of a growing business Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more More ❯
Employment Type: Full-Time
Salary: £25,000 - £27,000 per annum
Posted:

Customer Support Advisor

Oxford, Oxfordshire, South East, United Kingdom
Hybrid / WFH Options
Robert Half
We are pleased to partner with a SaaS client in Oxford to recruit a permanent Customer Support Advisor to join the team. Paying up to £26,000 with 10% bonus. This is a hybrid role, in the office 2 days a week near Central Oxford. Key Responsibilities : Build a rapport and strong relationship with customers by offering support and … coherent with company records and policies. Making 10-15 outbound calls a day to help guide customers through validation queries. Assisting with general inbound phone cover to help with customer support. Skills & Experience: Previous experience in a customer service environment Working knowledge of data management and data analysis Demonstrable experience of process improvement Proven track record of … working to deadlines and targets Customer contact through inbound and high volume of outbound calls Ability to adapt to the needs of a growing business Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more More ❯
Employment Type: Permanent, Work From Home
Salary: £26,000
Posted:

Client Service Administrator

Oxford, Oxfordshire, England, United Kingdom
Hays Specialist Recruitment Limited
a confident communicator, be inquisitive, self-motivated and solution-oriented. You will be able to shift your priorities and multitask with ease. Ideally, you will have worked in a customer service environment with some exposure to data or reports. What you'll get in return You will be offered a salary between £24,000 - £26,000 depending on More ❯
Employment Type: Full-Time
Salary: £24,000 - £26,000 per annum
Posted:

Technical Support Advisor

Newbury, Berkshire, England, United Kingdom
Hybrid / WFH Options
Sheridan Ward Recruitment Services
really exciting opportunity to join a forward-thinking dynamic company who have big plans for the future to develop and progress staff members. You will be getting involved with customer service queries and solving technical support issues on products provided by the company. You will be the first point of contact to liaise with engineers and technicians to … depth with fantastic training opportunities from the company! We need somebody who loves speaking to customers and building relationships. The ideal background would be 2-3 years in a customer facing role (retail) or having worked in a busy customer service office role. Must be car owner/driver due to location. Duties for technical support advisor More ❯
Employment Type: Full-Time
Salary: £24,600 per annum
Posted:

Onsite Network Engineer

Reading, Oxfordshire, United Kingdom
Roc Technologies
Onsite Network Engineer, Reading (Must have ability to obtain SC Clearance) ROC Technologies are seeking an experienced and customer-focused Onsite Network Engineer to join our on-site team supporting a highly secure client environment. The role involves delivering a managed networking service, supporting end users, and contributing to the Mobile Device Management (MDM) service as needed. … The successful candidate will play a key role in day-to-day network operations, working proactively to monitor, maintain, and support the customer s network infrastructure. Representing ROC on-site, you will deliver high-quality service while upholding professionalism and discretion at all times. Key Responsibilities Cover early shift routines, including on-site checks and monitoring activities. Use … and changes. Handle incoming calls and ensure customers are informed of actions taken. Knowledge, Skills, Attributes & Experience Essential Keen interest in networking and developing technical skills. Strong interpersonal and customer service skills. Previous experience in a customer-facing IT support role. At least 2 years' experience supporting and managing network infrastructure. Experience within enterprise or managed service More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Onsite Network Engineer

Reading, Berkshire, South East, United Kingdom
Roc Technologies
Onsite Network Engineer, Reading ROC Technologies is seeking an experienced and customer-focused Onsite Network Engineer to join our on-site team supporting a highly secure client environment. The role involves delivering a managed networking service, supporting end users, and contributing to the Mobile Device Management (MDM) service as needed. The successful candidate will play a key … role in day-to-day network operations, working proactively to monitor, maintain, and support the customers network infrastructure. Representing ROC on-site, you will deliver high-quality service while upholding professionalism and discretion at all times. Key Responsibilities . Use network monitoring tools to detect and flag potential incidents. Maintain ITSM systems with accurate work notes detailing progress and … and changes. Handle incoming calls and ensure customers are informed of actions taken. Knowledge, Skills, Attributes & Experience Essential Keen interest in networking and developing technical skills. Strong interpersonal and customer service skills. Previous experience in a customer-facing IT support role. At least 2 years' experience supporting and managing network infrastructure. Experience within enterprise or managed service More ❯
Employment Type: Permanent
Posted:

Fire and Security Engineer

Reading, Oxfordshire, United Kingdom
Infinity Resource Solutions
Fire and Security Service/Installation Engineer Covering Reading surrounding areas Up to £45,000 doe Company Van, Overtime, Holidays Fire and Security Engineer required, based in Reading or close to. We are looking for individuals with the following skills and experience: • Knowledge of intruder alarms Extensive Knowledge of fire alarms • Fire alarm installation and service experience • Excellent … customer service skills • CCTV IP knowledge also beneficial • Fault Finding experience • Installation experience • Ability to work by yourself and within a team • Full UK Driving licence We are a well-established organisation in the Fire and Security industry. We offer a wide range of services including design, maintenance and installation of Fire systems, CCTV, and Access Control. Due … to planned growth within the installation and service department, we are now actively looking to recruit an experienced Fire and Security Service/Installation Engineers based in Reading. Benefit Include: Company Vehicle • Mobile Phone • Stand by Allowances • Call out Allowances • Generous Annual Leave If you are looking for a new challenge and want to work for a forward More ❯
Employment Type: Permanent
Salary: GBP 32,000 - 45,000 Annual
Posted:

Technical Support Engineer

Buckingham, Buckinghamshire, South East, United Kingdom
The Collective Network
issues guiding technicians through complex diagnostics to a fast resolution. You will need to have a strong electronics background with some mechanical understanding as well. You must have good customer service skills to be a success in this role as you will be speaking to customers over various avenues such as telephone, video call, live chat and email. … You'll be working within a small but skilled team made up of three customer support technicians, a field service technician and the customer support manager who you will report into. Some on-call work will be required but you will be paid for this work in addition to your salary. If you are interested in hearing More ❯
Employment Type: Permanent
Salary: £35,000
Posted:

AV Project Manager - Berkshire / Hybrid

Reading, England, United Kingdom
Hybrid / WFH Options
Mayflower Recruitment Ltd
business and execute the company core values at all times. The Team The 21st Century Operations Department team are responsible for all online delivery form various online stores, all service contracts with our premier customers and execution and excellent delivery of all projects from site surveys to multiple phase/week installations with our own engineers and sub contract … engineers. Overall Responsibility Manage projects with an administrative team to a high standard, excellent customer service, quality on site and protection of margins. As an estimate we have around 30 projects per month with several of these being large 100k plus. Ensure service contract standards and SLA are adhered to and the service manager is covering … projects to our standard. Technical specification of all jobs, cables schedules and drawings where required. Ensure all R & M and training are kept up to date Overall management of service contracts alongside a designated engineer Demonstrate pro-active behaviour in driving repeat business through quality work and customer delight. Solution Design/Technical check Display a high technical More ❯
Posted:

Fire + Security Engineer

Milton Keynes, Buckinghamshire, South East, United Kingdom
In Technology Group Limited
Networks (LAN) and IP networking. Programming and configuration at a low level is a standard part of the role. Role Description This is a full-time role for a Service Engineer. The Service Engineer will be responsible for troubleshooting, field service, communication, technical support, and maintenance & repair. The Service Engineer will work to solve technical issues … and provide support to customers remotely. Qualifications * CCTV systems, Door Access Control, Intruder Alarms, Fire Alarms Troubleshooting, Field Service, and Maintenance & Repair skills Excellent communication and customer service skills Technical support experience Ability to work independently and remotely Experience in the security industry is a plus Relevant certifications or qualifications Benefits * Company Van or Car * Overtime * Oncall More ❯
Employment Type: Permanent
Salary: £35,000
Posted:

Scheduler/Coordinator

Milton Keynes, Buckinghamshire, South East, United Kingdom
Hybrid / WFH Options
Rise Technical Recruitment Limited
Contract (with view to go permanent) £25,000 per annum + Hybrid Working + Training + 33 Days Holiday + Pension Excellent opportunity for an individual with scheduling and customer call management experience to join a stable business offering training and development, alongside long-term stability. This company has offices in Europe, Asia, and America, but operates in almost … ll be provided with full training on products and systems, and be provided on-going training and development going forward. The ideal candidate will be a strong communicator, good customer service skills as well as previous experience scheduling/routing engineers/technicians. Candidates must be commutable to Milton Keynes. The Role: Working within the team of Helpdesk … and week 2 (9:00-17:00 Hybrid working available once passed probation The Person: Previous experience routing/scheduling engineers Working to/managing SLA's Good Customer Service skills IT Literate (SAP, Sage, Word, Excel) Reference Number: BBBH257520 To apply for this role or for to be considered for further roles, please click 'Apply Now' or More ❯
Employment Type: Temporary, Work From Home
Salary: £24,000
Posted:

Internal Sales Executive Apprenticeship

UNIT 2, BERKSHIRE BUSINESS CENTRE BE, THATCHAM, BERKSHIRE, England
INTELLIGENT GROUP SOLUTIONS LTD
wider sales team Keeping track of everything using our simple online systems Working towards team and personal targets – with support along the way Training You would work towards the Customer Service Practitioner Standard, attending group training at WBTC one day a month and with a 1-1 monthy training and review meeting. IGS encourage and support career progression … and personal development. Apprenticeship Standard Customer service practitioner (level 2) Training Provider WEST BERKSHIRE TRAINING CONSORTIUM Working Week Monday to Friday, 37.5 hours a week, between the hours of 8.30am - 5.30pm, to be agreed at interview. Expected Duration 1 Year Positions Available 1 Closing Date Friday, 1st August 2025 Start Date Monday, 4th August 2025 Desired Skills Communication … skills IT skills Attention to detail Customer care skills Team working Initiative Positive attitude Qualifications English GCSE, grade 4 or C (Essential) Maths GCSE, grade 4 or C (Essential) About the Employer INTELLIGENT GROUP SOLUTIONS LTD Set up in 2001 Intelligent Group Solutions Ltd (IGS) is a specialist company focusing on providing a unique blend of services to customers More ❯
Employment Type: Intermediate Apprenticeship
Salary: £23,000 a year
Posted:

Senior Access Network Engineer - Systems Integrator

Milton Keynes, Buckinghamshire, United Kingdom
Hamilton Barnes Associates Limited
strong partnerships with leading technology vendors like Cisco and Microsoft. The company has garnered numerous awards, including placements on the CRN Solution Provider 500 list, highlighting their excellence in customer service and performance. Want to be part of a team that thrives in excellence and shines? Feel free to reach out and apply today! Responsibilities: Network Access Design … In-depth knowledge of GPON/XGSPON, including co-exist elements and PON domain impairments. Proficiency with Juniper/Nokia OLT. Experience with Layer 2 and Layer 3 Gigabit Customer Premises Equipment (CPE). Ability to utilize automation tools, especially Ansible and Python. Able to implement and manage infrastructure as code. Salary: £85,000 20% Bonus More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Business Development Manager

Oxford, Oxfordshire, United Kingdom
Greaves Recruitment
on driving revenue growth and expanding the market share of the company's packaging products. Market Intelligence: Conduct market research to stay informed of industry trends, competitor activities, and customer needs to identify potential areas for growth Product Expertise: Provide expert guidance on packaging solutions, educating clients on the benefits of sustainable packaging and how it aligns with their … business needs and sustainability goals. Negotiation & Deal Closing: Lead the negotiation and closing of sales contracts, ensuring that terms align with company objectives while meeting customer expectations. Cross-functional Collaboration: Work closely with the marketing, operations, and customer service teams to ensure successful project delivery and customer satisfaction. Sales Reporting: Maintain accurate records of sales activities More ❯
Employment Type: Permanent
Salary: GBP 65,000 - 75,000 Annual
Posted:

Fire & Security Engineer

Reading, Oxfordshire, United Kingdom
Coburg Banks Limited
the Bristol and Oxford areas. Ensuring all systems are fully operational and compliant with industry standards. Conducting regular inspections and maintenance - roubleshooting and resolving any issues promptly. Providing excellent customer service to clients and addressing any concerns they may have. Keeping detailed records of all maintenance and repair work conducted. Comissioning new instals (they wil train you on … effectively. The company is a leader in maintaining fire and security systems, ensuring safety and security for a wide range of clients. They are dedicated to providing high-quality service and maintaining strong relationships with their customers. If you're a Fire & Security Engineer with industry experience and a passion for maintaining safety standards, this could be the perfect More ❯
Employment Type: Permanent
Salary: GBP 39,000 - 40,000 Annual
Posted:

Fire Alarm & Security Engineer

Reading, Berkshire, South East, United Kingdom
Coburg Banks Limited
the Bristol and Oxford areas. Ensuring all systems are fully operational and compliant with industry standards. Conducting regular inspections and maintenance - roubleshooting and resolving any issues promptly. Providing excellent customer service to clients and addressing any concerns they may have. Keeping detailed records of all maintenance and repair work conducted. Comissioning new instals (they wil train you on … effectively. The company is a leader in maintaining fire and security systems, ensuring safety and security for a wide range of clients. They are dedicated to providing high-quality service and maintaining strong relationships with their customers. If you're a Fire Alarm & Security Engineer with industry experience and a passion for maintaining safety standards, this could be the More ❯
Employment Type: Permanent
Salary: £40,000
Posted:

Senior Business Analyst Energy and Utilities

Reading, Berkshire, England, United Kingdom
Lorien
/knowledge: Experience of working in energy and utilities sector and associated technologies, specific experience in electricity networks, Distribution Network Operators and asset management organisations Working knowledge of field service and operations, capital programme delivery or customer service design preferable Experience working in an agile programme delivery environment delivering business and technology change using waterfall and Agile More ❯
Employment Type: Contractor
Rate: £500 - £550 per day
Posted:

FTTH Engineer

Didcot, Oxfordshire, South East, United Kingdom
Persimmon Homes
When you join us as a FTTH Engineer, youll benefit from: Competitive salary Company Van 5* housebuilder - Be part of a company that consistently delivers quality homes and outstanding customer satisfaction Life Cover & Contributory Pension Employee Benefits Platform giving you access to high-street discounts, wellbeing support, and more Committed to diversity, inclusion, and empowering your development What is … N23) and be highly competent in cabling, splicing, and testing, although these hands-on tasks are not a daily part of this specific role. Excellent communication, people management, and customer-facing skills are essential. You will need the ability to engage effectively with internal planning, project, and delivery teams, and represent the company professionally to external parties, including regional … all field operations. Primary Responsibilities Oversee all field health, safety, and wellbeing, including risk assessments, reporting, vehicle checks, and audits. Build and prepare the Access Network, from cabinets to customer premises (including rodding, cabling, splicing, testing, commissioning, customer handover). Assist with installing and commissioning of new street cabinets and 3rd party connections (planning, surveying, site visits). More ❯
Employment Type: Permanent
Posted:

Help Desk Coordinator

Aylesbury, Buckinghamshire, United Kingdom
Parker Jones Group Ltd
and clients via phone/email; PPM asset management planning via our databases; Respond quickly and effectively to client queries; Raising jobs and purchase orders daily; Always providing excellent customer service; Completing various admin tasks as requested. Requirements Worked in a familiar field Experienced working with CRM System (CAFM is desirable) Great communicational skills Offer Great working environment More ❯
Employment Type: Permanent
Salary: £25000 - £29000/annum
Posted:

Fire & Security Engineer - Slough/Windsor

Slough, Berkshire, United Kingdom
Westwood Recruitment Solutions Ltd
varied environment, attending different locations daily. As a front-facing representative of the business, you will be expected to engage with clients and uphold our clients high standards of customer service. About Us: Our client is a nationally recognised provider of fire safety, security, and electrical services, with a strong presence in the Social Housing sector. Following several recent … contract wins, we are expanding our team and seeking experienced engineers to support installation, testing, inspection, and maintenance work. Our focus is on continuous development, safety, and service excellence. We value attention to detail, clear communication, and a strong sense of pride in your work. Your Responsibilities Will Include: Servicing, fault-finding, installing, and commissioning systems including: Fire Alarms … Automatic Opening Vents (AOVs) CCTV Access Control Warden Call Systems Fire Extinguishers Accurately completing service reports and documentation. Identifying and reporting deficiencies or deviations in installed systems. Maintaining and inspecting emergency lighting systems and related safety equipment. Performing regular vehicle stock checks and liaising with the Engineering Technical Supervisor and Procurement team to ensure stock levels are maintained. Promoting More ❯
Employment Type: Permanent
Salary: GBP 31,855 - 40,630 Annual
Posted:

Technical Services Consultant

Milton Keynes, Buckinghamshire, South East, United Kingdom
Hybrid / WFH Options
Synertec
values your individuality and prioritises your well-being. Now let us tell you a little more about us: Synertec strives to be the supplier of choice for patient and customer communication management into the Public and Commercial Sectors. As the UKs leading provider of electronic and paper document distribution services, we serve the NHS, Local Government, and a wide … customers with any changes. No two days are the same! You will utilise your problem-solving skills, attention to detail and your ability to multitask. Experience in a professional customer service environment is essential, and whilst coding experience is desirable; it is not mandatory. The Essentials for You : 25 days holiday, rising to 30, plus Bank Holidays Generous More ❯
Employment Type: Permanent, Work From Home
Salary: £26,000
Posted:

Digital Solutions Apprentice

Sherbourne House, Sherbourne Drive Tilbrook, Milton Keynes, Buckinghamshire, England
JUNGHEINRICH UK LIMITED
leader for intralogistic solutions for small to large customers. Our UK Head Office is located in Milton Keynes. This lies at the hub of an additional six strategically sited Customer Service Centres in Scotland (Motherwell), the North West (Warrington) and the South West (Bristol) . Jungheinrich UK now offers the most comprehensive range of materials handling solutions and More ❯
Employment Type: Higher Apprenticeship
Salary: £26,000 a year
Posted:
Customer Service
the Thames Valley
10th Percentile
£25,125
25th Percentile
£26,500
Median
£35,000
75th Percentile
£43,750
90th Percentile
£60,000