76 to 79 of 79 Service Delivery Jobs in the Thames Valley

Datacentre sector. The Customer Success Exec is responsible for providing general administrative support to the Customer Success Team, to help manage customer accounts, address enquiries, and ensure a seamless service delivery. This role is required to deputise for Customer Success Managers when required, participating in customer service reviews and providing a level of competence on the services outlined … in customer service reports. The role requires taking ownership of any improvements that arise from either within the organisation relating to service failings or client complaints/improvements, and co-ordinating with other teams to source resolutions. Specific duties include but are not limited to the following job functions. • Manage a small portfolio of small customer accounts, primarily … but not in the finance vertical • Provide cover for Customer Success Managers on key accounts during absence • Collate operational data and produce monthly customer service reports • Provide exceptional administrative support to the Customer Success Team • Maintain accurate records of customer interactions • Respond to customer inquiries promptly and professionally by phone, email or other communications channels • Regularly audits work being More ❯

Working | Competitive Salary (DOE) + Commission + Benefits Are you an experienced Account Manager who thrives on building long-term client relationships and growing existing accounts? An established Managed Service Provider (MSP) based in Milton Keynes is expanding its client success team and looking for a talented Account Manager to join them. About the Role As an Account Manager … you’ll focus on farming existing business – developing relationships with established clients, identifying opportunities for growth, and ensuring exceptional service delivery. This isn’t a cold sales role; it’s about being a trusted partner to your clients, understanding their needs, and helping them get the most from the company’s technology and managed service solutions. Key Responsibilities … opportunities to upsell and cross-sell IT, connectivity, and cloud services. Build strong, consultative relationships with key decision-makers. Work closely with technical teams to ensure client satisfaction and service excellence. Achieve growth and retention targets within your account base. About You Proven experience in B2B Account Management, within an MSP, IT, or telecoms environment. Strong relationship builder with More ❯

Working | Competitive Salary (DOE) + Commission + Benefits Are you an experienced Account Manager who thrives on building long-term client relationships and growing existing accounts? An established Managed Service Provider (MSP) based in Milton Keynes is expanding its client success team and looking for a talented Account Manager to join them. About the Role As an Account Manager … you’ll focus on farming existing business – developing relationships with established clients, identifying opportunities for growth, and ensuring exceptional service delivery. This isn’t a cold sales role; it’s about being a trusted partner to your clients, understanding their needs, and helping them get the most from the company’s technology and managed service solutions. Key Responsibilities … opportunities to upsell and cross-sell IT, connectivity, and cloud services. Build strong, consultative relationships with key decision-makers. Work closely with technical teams to ensure client satisfaction and service excellence. Achieve growth and retention targets within your account base. About You Proven experience in B2B Account Management, within an MSP, IT, or telecoms environment. Strong relationship builder with More ❯

inbound leads. Conduct needs analysis and tailor customized proposals and presentations. Manage pipeline using CRM tools, preferably HubSpot. Collaborate with marketing and technical teams to ensure seamless onboarding and service delivery. Meet or exceed monthly and quarterly sales targets. Preferred Requirements: Proven experience working with HubSpot CRM and Hubs (Marketing, Sales, Service, CMS). 3+ years of experience More ❯