1 to 25 of 1,430 CRM Jobs in the UK

Job Title: Retail CRM Specialist Location: Hybrid with 2-3 days per week at Farnborough, rest WFH Salary : Competitive Job type : Full Time, Permanent Working Hours: Approximately 8:30 - 17:30, Envisaged as 5 days per week (circa 2 - 3 days per week in office - Farnborough) The role will be as a rpc consultant in part of the UK organisation … consultants, will work embedded within the BMW UK Network Digitalisation department. The successful candidate will work in various projects and initiatives within the organisation, with a focus on the CRM Salesforce roll-out support to the retailer network (recently done for MINI, BMW planned for 2026/27). From a more pragmatic perspective of the position, the role will … Process implementation & efficiency with a customer-centric focus. Support the management and completion of JIRA tasks, including project communication and administration. Complete end-to-end project management with solid CRM management experience & organisational skills including the ability to set & drive requirements across multiple functional areas, as well as user training. Salesforce knowledge and implementation experience, including reporting and dashboard creation. More ❯

Senior CRM Performance Manager Location: Hybrid - 2 days/week in Leicester Salary: Up to £80,000 + 5% bonus The Company A high-growth consumer membership business offering exclusive offers and experiences to key workers across the UK and beyond. With over 4 million active members and 15,000+ brand partnerships across retail, entertainment, and travel, this business is … scaling its CRM capabilities to deliver greater personalisation, engagement, and performance across its customer base. The Senior CRM Performance Manager will sit within the Lifecycle CRM team, owning tactical CRM performance delivery and working closely with commercial, trading, and partnerships teams to align on strategic goals. The Role This is a strategic and hands-on CRM role leading the performance … arm of the lifecycle CRM function. You'll represent CRM in daily and weekly trading meetings, feed campaign performance into commercial strategy, and shape tactical execution. With line management responsibilities and close collaboration with stakeholders across trading, commercial, and partnerships, you'll have ownership over CRM-led growth and engagement initiatives. Key Responsibilities Own CRM performance reporting, KPIs, and tactical More ❯

tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. About this role: As the Global Head of CRM Platforms & Solutions, you will be a pivotal leader, reporting directly to the Sr. Director Customer Engagement & Loyalty. You will be responsible for defining the global CRM stack vision, ensuring best … in-class enablement for our in-market CRM operational teams, and shaping our customer lifecycle and automation strategy. You will own the global CRM infrastructure, defining customer data requirements for our central Data & Analytics (DnA) team and collaborating closely with Product & Technology (P&T) teams to enhance the CRM user experience across our core customer platforms (Web and App). … for the next 12 months will be the transition towards AI-driven campaign orchestration. These are some of the key ingredients to the role: Own and evolve the global CRM technology stack vision, roadmap, and strategy; Lead, mentor, and develop a high-performing team, including two Team Leads (overseeing Global CRM Lifecycle & Automations and CRM teams) and dedicated specialists all More ❯

increasing by one day per each year of service (up to a maximum of 28 days) Location - Hybrid, Midlands/Greater London Area South/Home Counties About the CRM Manager role We are TC Group, the fastest-growing top 20 accountancy firm in the UK. We’re business advisors and accountants, with over 30 years of experience we’ve … skills and developed our service offering to deliver a much wider range of bespoke support and advice to ambitious business owners and their businesses. We’re looking for a CRM Manager to join our Central systems team. Based remotely, we are ideally looking for candidates around the Midlands, South, London/home counties area. TC Group uses FibreCRM which is … being rolled out globally, along side some other associated smaller individual CRMs as needed. This role is ensure the CRM is fully optimised to support the firm’s strategy The CRM Manager would be analytical and able to understand database structure and what to do with that data. This will enable them to recognize what is in a CRM so More ❯

The Head of CRM is a pivotal role responsible for leading and managing the organization's Customer Relationship Management (CRM) strategy and operations. You will be responsible of transforming our Salesforce CRM platform to enhance customer engagement and drive sales growth. You will collaborate with key leaders across various functions to evaluate and improve our commercial and customer processes, ensuring … that our CRM system aligns with business objectives and deeply integrate with our products and services. This position oversees four specialized teams and acts as a key technology partner to the business, optimizing CRM applications to drive process efficiency and business results in an automated way. Major Accountabilities & Responsibilities Strategic Leadership and Management Lead 30 people in 4 teams to … run Awin's CRM (Salesforce) platform and related applications globally ensure their fast and efficient delivery. Develop and implement comprehensive CRM strategies aligned with the ARR business model, striving for a high degree of automation and unleashing the potential of AI. Own the CRM roadmap and manage budgets, continuously review for cost efficiency and ensure resource allocation for CRM initiatives. More ❯

a related discipline, along with proven experience in commercial operations or sales operations, preferably within a European market. A working knowledge of Salesforce (ideally with Admin certification), Talkdesk, and CRM/business intelligence tools such as Power BI and SAP is essential, as is experience in optimising workflows to improve customer interaction and service quality. Youll bring excellent communication skills More ❯

and Power Platform development and customisation* Bachelor's degree in computer science, Information Technology, or a related field or relevant experience* Proficiency in Dynamics 365 and Power Platform (CRM, Customer Services, Sales and Marketing)* Strong knowledge of C# .NET, JavaScript, HTML, and SQL* Familiarity with Azure Services and working with and within DevOps practices * Understanding and managing enterprise size Dataverse More ❯

and risks. Excellent organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), proposal management tools, and CRM tools (e.g., Salesforce). Preferred Qualifications Experience in strategic business development or capture management in key areas such as unmanned systems, cybersecurity, avionics, or aerospace systems. Familiarity with acquisition and More ❯

Dynamics 365 CRM Manager Location : Shaw House, 27 West Way, Oxford, OX2 0QH Salary: £47,000 (depending on experience) Hours: 35 Contract Type: Permanent We are RABI the farmers charity. RABI support farming people across England and Wales with expert, one-to-one practical, financial and emotional help, 365 days a year. From confidential advice and mental health support to … whilst our wrap-around support services continue to evolve, reaching more people before crisis hits. Together, were on a journey to help shape a future our farmers deserve. Dynamics CRM RABI is on an exciting journey of digital transformation, with the implementation of Microsoft Dynamics 365 at the heart of our strategy, with the aim of enhancing the delivery of … our services to the farming community, alongside supporter engagement and operational efficiency. This transition from legacy systems to a modern CRM platform represents a significant step forward in how we connect with and support our community. Weve already laid strong foundations by migrating data, configuring core functionalities, and aligning the system with our fundraising, volunteering, and communications needs. As we More ❯

Job Description We're seeking an experienced Dynamics 365 Product Owner to play a senior/lead role in a high-impact transformation journey to a fully cloud-native, SaaS-based technology stack built on Azure. This role will be More ❯

Job Description We're seeking an experienced Dynamics 365 Product Owner to play a senior/lead role in a high-impact transformation journey to a fully cloud-native, SaaS-based technology stack built on Azure. This role will be More ❯

reporting, and best practices. • Knowledge of customer service operations and automation tools. • Exceptional analytical, problem-solving, and project management skills. • Experience using Salesforce, Talkdesk, Power BI, SAP, or other CRM/BI tools. • Excellent communication and stakeholder management abilities. Desirable: • 5+ years in a sales or customer service operations role. • Salesforce Admin Certification (Or willingness to take certification examinations). More ❯

resolve system-related issues, working closely with internal stakeholders and external vendors. Identify opportunities for automation and process improvement using tools like Power Automate and APIs. Support integrations with CRM, finance platforms, and e-commerce systems. Maintain data integrity across systems and contribute to the development of Power BI dashboards . Provide user training, documentation, and ongoing support to improve More ❯

resolve system-related issues, working closely with internal stakeholders and external vendors. Identify opportunities for automation and process improvement using tools like Power Automate and APIs. Support integrations with CRM, finance platforms, and e-commerce systems. Maintain data integrity across systems and contribute to the development of Power BI dashboards . Provide user training, documentation, and ongoing support to improve More ❯

outputs in Power BI to engage a range of audiences Understanding of business case development and cost-benefit analysis Knowledge of project management methodologies and UAT coordination Understanding of CRM or ERP data structures-Coins ERP is a bonus Desirable Skills Knowledge of housing, construction or property sectors Experience with process mapping tools such as Visio Experience with other BI More ❯

Knowledge Experience selling cloud-based CX solutions and digital transformation services. Background in enterprise sales within large, complex organisations. Knowledge of AI-driven customer engagement and automation technologies. Technologies CRM and pipeline management tools (e.g., Salesforce, HubSpot, Microsoft Dynamics). Cloud contact centre platforms (e.g., Genesys, NICE, Avaya, Five9). AI-powered customer engagement solutions. Business intelligence and analytics tools More ❯

technology and customer contact strategies . Ability to work both independently and collaboratively. Willingness to travel. Desirable: Degree in business/marketing, experience with Sales Navigator/Salesforce/CRM, and proficiency in Microsoft/Google packages. You'll embody our core values: Agile, Reliable, Innovative, Caring, Safety, Teamwork, and Integrity . What's in it for you? This role More ❯

collection. We're looking for a visionary leader who thrives on transforming complex processes into seamless, scalable solutions. You'll own the strategic roadmap for our GTM tech stack (CRM, CX, marketing automation, sales enablement, billing systems), ensuring every tool aligns with our ambitious business objectives and enhances our ability to empower beauty and wellness professionals worldwide. This role is More ❯

and software lifecycle Ability to work with both technical and non-technical stakeholders to define needs Proficiency with SQL , data analysis tools , and system documentation platforms Experience with ERP, CRM, or custom internal systems Bonus: Experience working with US-based teams or across international time zones Excellent problem-solving, communication, and project coordination skills Benefits: 100% REMOTE Working with a More ❯

written Strong follow-up and relationship management abilities Skilled in managing multiple tasks and prioritising effectively Confident decision-maker with sound commercial judgement Comfortable using project management tools and CRM platforms (e.g., Pipedrive, Salesforce, NetSuite) Proficient in Microsoft Office, especially Word and Excel Customer-centric with a problem-solving mindset and high attention to detail What We Offer A modern More ❯

Ability to analyse market trends, identify opportunities, and respond to competitive threats. Technical aptitude, with the ability to collaborate effectively with technical teams and understand client requirements. Experience with CRM systems (e.g., Salesforce) and data-driven sales management is desirable. Degree in Business, Management, or a related field preferred; relevant professional qualifications are a plus. Competitive salary with performance-based More ❯

the sales process to conclusion o securing sustainable sales from existing clients and prospects o developing, managing and continuously looking to improve the sales process Use the company's CRM system to record and track sales activities and opportunities. Follow up on enquiries, issuing and following up on proposals and quotations in a timely manner Support the marketing department with More ❯

setting. • Ability to lead and coach/develop others in setting direction, strategy and executing problem-solving. • Strategic and forward thinking with the ability to drive optimization • Excellent customer relationship management (with understanding of business culture) - including communication, (written & verbal) change management and ability to influence and adjust at any level of the organization • Excellent presentation delivery, and ability to More ❯

the growth of the Serco Complex Case Management team capability About You Requirements Minimum of 5 years of experience in Dynamics 365 development and customisation Proficiency in Dynamics 365 (CRM, Customer Services, Sales and Marketing) Experience with Omnichannel for customer service is essential Strong knowledge of C# .NET, JavaScript, HTML, and SQL Proven experience with Power Platform (Power Apps, Power More ❯

and outages • Develop, create and present training packages and product documentation for new and updated systems Qualifications and Experience • Proven ability to manage multiple projects simultaneously. • Familiarity with ERP, CRM, and HRIS systems. • Experience of SharePoint and Microsoft 365 builds and integration. • 2+ years of experience in product or systems management. Person Specification • Strong understanding of enterprise software and internal More ❯