2,176 to 2,200 of 2,433 CRM Jobs in the UK

with a keen interest in learning new technologies and industries. 1-2 years of experience in customer service, technical support, or customer-facing roles Experience with customer relationship management (CRM) systems and ticketing platforms (desirable) BEDFORDPERM By applying to this job advertisement, you confirm you have read and understood our Data Protection and Privacy statement and give OA Group authorisation More ❯

teams, and customers Ability to listen, empathise and gain customer confidence Flexible approach and able to manage varying workload Team Player Desirable Experience Experience of using Customer Relationship Management (CRM) systems or portals Knowledge of telecoms industry fibre broadband products and services Benefits £25,000 - £26,000 25 days holiday plus bank holidays Birthday and work anniversary off Death in More ❯

teams, and customers • Ability to listen, empathise and gain customer confidence • Flexible approach and able to manage varying workload • Team Player Desirable Experience • Experience of using Customer Relationship Management (CRM) systems or portals Knowledge of telecoms industry fibre broadband products and services Benefits • £25,000 - £26,000• 25 days holiday plus bank holidays• Birthday and work anniversary off • Death in More ❯

Senior CRM Performance Manager Up to £85,000 Hybrid - Leicester(2 days per week in the office) THE COMPANY We are hiring for a CRM Manager to join a purpose-driven, membership-based platform offering exclusive discounts to emergency services, healthcare professionals, and other key workers. This rapidly growing business partners with top-tier brands to deliver real savings to … those who keep our communities running. THE ROLE This is a high-impact role with strong visibility across the organisation. The successful candidate will: Act as the CRM lead in daily and weekly trading meetings Collaborate closely with Revenue, Commercial, and Partnerships teams to deliver tactical campaigns Analyse customer behaviour to enhance personalisation and increase campaign relevance Lead test-and … learn programmes to drive member engagement and optimise ROI Own and develop the performance CRM strategy, ensuring alignment with overall business goals SKILLS AND EXPERIENCE We're looking for someone who can hit the ground running and bring strategic thinking to a fast-paced environment. The ideal candidate will have: A strong commercial mindset and the ability to influence performance More ❯

job level Skills, Knowledge, and Experience Proven experience in a similar hardware installation and service role Technical knowledge of monitors and PCs; familiarity with Windows OS preferred Experience with CRM systems (Microsoft Dynamics CRM beneficial) Strong attention to detail, numeracy, and documentation skills Ability to stay calm under pressure and meet deadlines Organised and adaptable with good time management Independent More ❯

job level Skills, Knowledge, and Experience Proven experience in a similar hardware installation and service role Technical knowledge of monitors and PCs; familiarity with Windows OS preferred Experience with CRM systems (Microsoft Dynamics CRM beneficial) Strong attention to detail, numeracy, and documentation skills Ability to stay calm under pressure and meet deadlines Organised and adaptable with good time management Independent More ❯

job level Skills, Knowledge, and Experience Proven experience in a similar hardware installation and service role Technical knowledge of monitors and PCs; familiarity with Windows OS preferred Experience with CRM systems (Microsoft Dynamics CRM beneficial) Strong attention to detail, numeracy, and documentation skills Ability to stay calm under pressure and meet deadlines Organised and adaptable with good time management Independent More ❯

job level Skills, Knowledge, and Experience Proven experience in a similar hardware installation and service role Technical knowledge of monitors and PCs; familiarity with Windows OS preferred Experience with CRM systems (Microsoft Dynamics CRM beneficial) Strong attention to detail, numeracy, and documentation skills Ability to stay calm under pressure and meet deadlines Organised and adaptable with good time management Independent More ❯

We are delighted to be partnering with this leading ecommerce business in their search for a CRM Automation Manager. Or client is committed to making high quality products and delivering a best in class customer experience, using cutting edge technology and empowering a stand-out team to do so. To help with their continued growth they are searching for an … Automation Manager to be the technical expert for the CRM team, optimising the use of the campaign platform, introducing new capabilities, building dynamic components and complex journey flows. Manage day to day operations of the CRM platform Own the CRM roadmap, working with stakeholders to define backlog and aligning on priorities and delivery dates Integrate new data to support delivery … of new capabilities, channels, journeys and campaigns Build dynamic components to support personalisation in journeys and campaigns Work with the CRM team to build and optimise complex journey flows Create segments for targeting, using behavioural, lifecycle, and transactional data The person Strong technical skills, experience of integrating data, building dynamic data-driven components Strong data and analytical skills Very organised More ❯

Are you a CRM expert with a passion for driving digital transformation? Were looking for a dynamic and forward-thinking professional to help shape the future of our workplace. Join our Digital and Data team, where were harnessing the power of Microsoft technologies to revolutionise how we work. As our CRM Specialist, youll take ownership of our Microsoft Dynamics More ❯

About sales-i UK Ltd., a SugarCRM Company From the very beginning, SugarCRM had a unique vision: to offer a different kind of customer relationship management (CRM) software. We pioneered a solution that easily adapts to customer needs, and now, more than two decades later, we're on a mission to help sales teams reach their highest potential. Our diverse More ❯

wor Additional Skills: Accountability, Accountability, Active Learning (Inactive), Active Listening, Bias, Business Growth, Client Expectations Management, Coaching, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Centric Solutions, Customer Relationship Management (CRM), Design Thinking, Empathy, Follow-Through, Growth Mindset, Information Technology (IT) Infrastructure, Infrastructure as a Service (IaaS), Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Process Improvements, Product Services, Relationship Building More ❯

UK&I E-CRM and Automation Manager Office Location : Cheapside, London This role will benefit from our Hays Balanced Working agreement so will be based in our Cheapside s office and from home. At Hays, we believe in being long-term partners with our people as well as our customers. Together, we will work for your tomorrow, and the possibilities … with UK&I brand and compliance standards. Performance & reporting Analyse performance metrics (open rates, CTR, conversion, etc.) and surface insights to improve campaign effectiveness. Report regularly to stakeholders, linking CRM activity to commercial outcomes. Ensure compliance with GDPR and all relevant data protection regulations. Tech & best practice Act as the SFMC lead for UK&I, ensuring the platform is fully … leveraged for audience segmentation, automation, and performance. Champion continuous improvement through data-driven testing and innovation in journey design. Keep up to date with CRM best practices and contribute to cross-regional knowledge sharing where relevant. Skills and Competencies Strong hands-on experience with Salesforce Marketing Cloud (especially Journey Builder, Email Studio, and Automation Studio). Proven ability to build More ❯

Transfers in Sport are exclusively partnering with STH Group (a Sodexo Live! company) to recruit a newly created Digital & CRM Lead. This is an exciting opportunity to join STH Group in a pivotal role, taking charge of their digital ecosystem by bringing together CRM, marketing automation, eCommerce and websites across international teams. As Digital & CRM Lead, you will be the … Zealand or a 9pm check-in with the US. It also offers flexibility in how you shape your working day. What you will be doing: Owning the digital and CRM strategy, ensuring Salesforce, Dotdigital, eCommerce and websites deliver ROI and excellent customer experiences Leading data migration and integration projects, maintaining accuracy and consistency across systems Partnering with Sales, Marketing, Customer More ❯

UK&I E-CRM and Automation Manager Office Location : Cheapside , London This role will benefit from our Hays Balanced Working agreement so will be based in our Cheapside office and from home. At Hays, we believe in being long-term partners with our people as well as our customers. Together, we will work for your tomorrow, and the possibilities are … with UK&I brand and compliance standards. Performance & reporting Analyse performance metrics (open rates, CTR, conversion, etc.) and surface insights to improve campaign effectiveness. Report regularly to stakeholders, linking CRM activity to commercial outcomes. Ensure compliance with GDPR and all relevant data protection regulations. Tech & best practice Act as the SFMC lead for UK&I, ensuring the platform is fully … leveraged for audience segmentation, automation, and performance. Champion continuous improvement through data-driven testing and innovation in journey design. Keep up to date with CRM best practices and contribute to cross-regional knowledge sharing where relevant. Skills and Competencies Strong hands-on experience with Salesforce Marketing Cloud (especially Journey Builder, Email Studio, and Automation Studio). Proven ability to build More ❯

An exciting opportunity has arisen for an Operations Director to join a leading technology consultancy that specialises in delivering CRM and ERP solutions. This company is committed to providing exceptional service delivery and operational excellence, making it an ideal workplace for ambitious professionals looking to make a significant impact. The Operations Director will play a crucial role in leading service … a track record of improving margin and scaling revenue. - Excellent leadership and people development skills, with the ability to inspire through functional leaders. - Familiarity with Microsoft Dynamics (BC/CRM) or similar ERP/CRM delivery environments is advantageous. - Comfortable in a growth-stage business, strategically focused and adept at balancing operational quality with commercial pressure. **Benefits** - A pivotal leadership More ❯

drive systemic change and digital transformation sits at the heart of this journey. As we embark on a bold new chapter, we are preparing to implement a cutting-edge CRM solution that will redefine how we engage with our stakeholders. The platform is yet to be chosen and that's where you come in. This is a rare opportunity to … lead a flagship CRM programme from inception, shaping the strategy, selecting the technology and delivering a solution that will have national impact. Your new role This is not just another contract. It's a chance to architect the future of stakeholder engagement for a respected institution. You'll take full ownership of a high-profile CRM transformation programme, guiding it … workshops and requirements gathering to implementation and change management, you'll be the driving force behind a transformation that matters. What you'll need to succeed You are a CRM specialist through and through, a strategic thinker with hands-on delivery experience across multiple platforms, whether Salesforce, Dynamics, HubSpot or others. You've led full lifecycle CRM implementations in complex More ❯

drive systemic change and digital transformation sits at the heart of this journey. As we embark on a bold new chapter, we are preparing to implement a cutting-edge CRM solution that will redefine how we engage with our stakeholders. The platform is yet to be chosen and that's where you come in. This is a rare opportunity to … lead a flagship CRM programme from inception, shaping the strategy, selecting the technology and delivering a solution that will have national impact. Your new role This is not just another contract. It's a chance to architect the future of stakeholder engagement for a respected institution. You'll take full ownership of a high-profile CRM transformation programme, guiding it … workshops and requirements gathering to implementation and change management, you'll be the driving force behind a transformation that matters. What you'll need to succeed You are a CRM specialist through and through, a strategic thinker with hands-on delivery experience across multiple platforms, whether Salesforce, Dynamics, HubSpot or others. You've led full lifecycle CRM implementations in complex More ❯

hands-on position with ownership across the full customer journey. You will manage omnichannel communications, including email, SMS/WhatsApp, push notifications, and digital marketing, while using a sophisticated CRM system to deliver highly targeted and personalised campaigns. Key responsibilities include: Developing and executing CRM strategies to improve customer conversion, loyalty, and revenue Implementing strategies to attract, capture, and convert … new visitor data Overseeing CRM system management, ensuring data accuracy and user access control Analysing customer data to identify trends, segmentation opportunities, and personalisation strategies Producing reports to track KPIs and highlight improvement areas Ensuring compliance with data regulations, including GDPR Collaborating with agencies, designers, and data teams to optimise communications Supporting the implementation of Bloomreach CRM with agency partners … and overall value Identifying opportunities for enhanced segmentation and automation Requirements The ideal candidate will be highly data-driven, proactive, and strategic, with 3-5 years of hands-on CRM experience in a platform such as Bloomreach (or similar enterprise-level system). Familiarity with Canva or Figma for light-touch email design is desirable, alongside proficiency in data analysis More ❯

hands-on position with ownership across the full customer journey. You will manage omnichannel communications, including email, SMS/WhatsApp, push notifications, and digital marketing, while using a sophisticated CRM system to deliver highly targeted and personalised campaigns. Key responsibilities include: Developing and executing CRM strategies to improve customer conversion, loyalty, and revenue Implementing strategies to attract, capture, and convert … new visitor data Overseeing CRM system management, ensuring data accuracy and user access control Analysing customer data to identify trends, segmentation opportunities, and personalisation strategies Producing reports to track KPIs and highlight improvement areas Ensuring compliance with data regulations, including GDPR Collaborating with agencies, designers, and data teams to optimise communications Supporting the implementation of Bloomreach CRM with agency partners … and overall value Identifying opportunities for enhanced segmentation and automation Requirements The ideal candidate will be highly data-driven, proactive, and strategic, with 3-5 years of hands-on CRM experience in a platform such as Bloomreach (or similar enterprise-level system). Familiarity with Canva or Figma for light-touch email design is desirable, alongside proficiency in data analysis More ❯

thriving team in London. Job Description As a Customer Success Manager, the role is extremely diverse and working as a part of a vibrant and engaging team: Sales Handoff & CRM Management Oversee smooth transition from Sales to Customer Success Create client accounts and maintain accurate CRM records 2. Understanding Client Needs Capture the client's goals and reasons for choosing … client inquiries via email or phone Keep all client-facing materials, guides, and videos updated 8. Process Improvement Assist the Senior Manager in refining Customer Success processes Contribute to CRM workflow setup and usage mapping The Successful Applicant A successful 'Customer Success Manager' should have: Experience in customer service, client engagement, or account management. Technical understanding particularly with payment platform More ❯

We're looking for a proactive and technically capable CRM Support Manager to join my Milton Keynes based client on a 6-month fixed-term contract. With flexible hybrid working of two office days a week, this role puts you at the centre of supporting and optimising business-critical systems. If you're experienced in leading application support, comfortable managing … a small team (of 2) and have solid expertise in Microsoft Dynamics 365 CRM, this is a fantastic opportunity to make an immediate impact. Key Responsibilities: Support and guide colleagues in using Dynamics 365. Oversee ServiceNow tickets and ensure issues are resolved promptly. Ensure business systems are used effectively and efficiently. Manage change requests and work closely with the IT More ❯

action responses positive and negative. Manage Trustpilot and google responses and manage accordingly · Establish communication mediums lines between customers and the company to ensure a smooth customer experience · Utilise CRM tools to monitor customer experience · Proactive management with accounts and ensure reactive management is in line with expectations · Build relationships at multiple levels within the organisation · Be an internal advocate … with SLA · Maintain strong relationships within the customer · Own all cases and responses, use other teams to input as required · Ensure all customer contact details are updated in the CRM · Onboard new pillars to the customer ensure billing accuracy and Customer success involvement · Daily case reviews working with Customer Experience Executive · Create small orders · Escalation point for customer and customer More ❯

contact for our partners, responding quickly and professionally to emails and live chats. Resolve queries efficiently, following up to confirm successful outcomes. Log all interactions and resolutions in the CRM with clear, accurate notes. 2. Onboarding New Partners Run engaging onboarding sessions for new hospitality partners, guiding them through platform setup and EPOS integration (e.g., Zonal, Tevalis, Lightspeed). Ensure … client support (hospitality or SaaS background a plus). Excellent written and verbal communication skills. Highly organised, with the ability to manage multiple priorities. Tech-savvy, with experience using CRM tools and confidence in learning new platforms. Comfortable working independently in a fully remote environment. Benefits £27,000 starting salary Fully remote role – work from anywhere in the UK More ❯

closely with senior stakeholders to ensure systems are aligned with strategic goals and delivering measurable value. The focus will be on customer-facing platforms, particularly Dynamics 365 CE/CRM, and how they can be optimised to improve performance, streamline processes, and support data-driven decision-making. You'll be expected to manage a roadmap of initiatives, oversee delivery from … Customer) should have: Extensive experience business systems, transformation, or technology management roles. Proven leadership experience managing business systems analysts or similar teams. Strong understanding of customer systems (B2B Sales, CRM, websites, omni-channel), ideally with Dynamics 365 CE/CRM. Experience in engineering or manufacturing environments Proven track record of delivering systems that drive measurable business outcomes. Deep understanding of More ❯