best practices Build BI reporting dashboards (Power BI or similar) to track KPIs and business performance Deliver customer and membership analytics to inform retention and engagement strategies Support ongoing CRM and data transformation projects Act as the go-to person for data across business and technical teams SKILLS AND EXPERIENCE (Required) 3–4 years’ experience in analytics, BI, or data More ❯
london (city of london), south east england, united kingdom
Harnham
best practices Build BI reporting dashboards (Power BI or similar) to track KPIs and business performance Deliver customer and membership analytics to inform retention and engagement strategies Support ongoing CRM and data transformation projects Act as the go-to person for data across business and technical teams SKILLS AND EXPERIENCE (Required) 3–4 years’ experience in analytics, BI, or data More ❯
AIpowered solutions including chatbots voicebots and predictive routing Lead the customization of agent desktops dashboards and reporting tools to meet business objectives Lead the integration of Genesys solutions with CRM systems workforce management tools and other enterprise applications Work closely with DevOps and IT teams to implement CICD pipelines for Genesys environments Manage APIs and web services to ensure seamless More ❯
AIpowered solutions including chatbots voicebots and predictive routing Lead the customization of agent desktops dashboards and reporting tools to meet business objectives Lead the integration of Genesys solutions with CRM systems workforce management tools and other enterprise applications Work closely with DevOps and IT teams to implement CICD pipelines for Genesys environments Manage APIs and web services to ensure seamless More ❯
AIpowered solutions including chatbots voicebots and predictive routing Lead the customization of agent desktops dashboards and reporting tools to meet business objectives Lead the integration of Genesys solutions with CRM systems workforce management tools and other enterprise applications Work closely with DevOps and IT teams to implement CICD pipelines for Genesys environments Manage APIs and web services to ensure seamless More ❯
AIpowered solutions including chatbots voicebots and predictive routing Lead the customization of agent desktops dashboards and reporting tools to meet business objectives Lead the integration of Genesys solutions with CRM systems workforce management tools and other enterprise applications Work closely with DevOps and IT teams to implement CICD pipelines for Genesys environments Manage APIs and web services to ensure seamless More ❯
london (city of london), south east england, united kingdom
LTIMindtree
AIpowered solutions including chatbots voicebots and predictive routing Lead the customization of agent desktops dashboards and reporting tools to meet business objectives Lead the integration of Genesys solutions with CRM systems workforce management tools and other enterprise applications Work closely with DevOps and IT teams to implement CICD pipelines for Genesys environments Manage APIs and web services to ensure seamless More ❯
opportunities. Expertise in IT systems, application project management, process architecture, platform and API design, and vendor management. Familiarity with current trends in IT, including cloud, AI, security, collaborative technologies, CRM and ERP systems. Strong stakeholder management and influencing skills across internal and external partners. Excellent analytical skills, strategic mindset, and solution-oriented approach. Innovative, self-motivated, detail-oriented, and able More ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom
Michael Page
operating systems, Active Directory and O365 · Experience of working in an ITIL environment · Basic networking skills e.g., TCP/IP, DNS, DHCP and VPN, SCCM · Knowledge and experience of CRM System (InterAction), iManage Worksite/Filesite, IP Phone Administration (Mitel), Digital Dictation (Winscribe), Mobile Device Management and security products (antivirus, disk encryption, USB device control) · Excellent customer service and client More ❯
Sales, or a related field.- NOT ESSENTIAL ON line sales experience desirable Experience managing a team essential Familiarity with Shopify and Google tools. Strong understanding of sales processes and CRM tools (e.g., Capsule). Exceptional communication, negotiation, and presentation skills. Proven ability to analyse data and make informed decisions. A passionate leader who thrives in both independent and collaborative settings. More ❯
Nottingham, Nottinghamshire, United Kingdom Hybrid / WFH Options
RecruitmentRevolution.com
resolve escalated issues. • Serve as a trusted point of contact for customers, building strong relationships and ensuring a seamless support experience. • Keep everything running efficiently by accurately updating our CRM/ticketing system in real time - every detail matters. • Dive into incident resolution and root cause analysis, helping to prevent future issues before they start. • Ability to replicate problems and More ❯
Grantham, Lincolnshire, East Midlands, United Kingdom Hybrid / WFH Options
Recruitment Revolution
resolve escalated issues. • Serve as a trusted point of contact for customers, building strong relationships and ensuring a seamless support experience. • Keep everything running efficiently by accurately updating our CRM/ticketing system in real time - every detail matters. • Dive into incident resolution and root cause analysis, helping to prevent future issues before they start. • Ability to replicate problems and More ❯
Boston, Lincolnshire, East Midlands, United Kingdom Hybrid / WFH Options
Recruitment Revolution
resolve escalated issues. Serve as a trusted point of contact for customers, building strong relationships and ensuring a seamless support experience. Keep everything running efficiently by accurately updating our CRM/ticketing system in real time - every detail matters. Dive into incident resolution and root cause analysis, helping to prevent future issues before they start. Ability to replicate problems and More ❯
management skills with the ability to manage multiple partners and initiatives simultaneously Proficiency in data analysis and reporting, with the ability to translate data into actionable insights Experience with CRM software, preferably Salesforce Experience with Customer Success Platforms, such as Totango or Gainsight Strong presentation and public speaking skills Demonstrated ability to drive partner growth and success Understanding of SaaS More ❯
management skills with the ability to manage multiple partners and initiatives simultaneously Proficiency in data analysis and reporting, with the ability to translate data into actionable insights Experience with CRM software, preferably Salesforce Experience with Customer Success Platforms, such as Totango or Gainsight Strong presentation and public speaking skills Demonstrated ability to drive partner growth and success Understanding of SaaS More ❯
management skills with the ability to manage multiple partners and initiatives simultaneously Proficiency in data analysis and reporting, with the ability to translate data into actionable insights Experience with CRM software, preferably Salesforce Experience with Customer Success Platforms, such as Totango or Gainsight Strong presentation and public speaking skills Demonstrated ability to drive partner growth and success Understanding of SaaS More ❯
production teams to ensure sponsorship packages are perfectly aligned with event content, guaranteeing premium exposure for sponsors. - Pipeline Management: Keep an organised and up-to-date sales pipeline using CRM tools, tracking progress and reporting on key metrics. Ideal Candidate Profile: - Experience: Minimum of 2 years in sponsorship or B2B sales, preferably within the technology or events industries. - Proven Success More ❯
production teams to ensure sponsorship packages are perfectly aligned with event content, guaranteeing premium exposure for sponsors. - Pipeline Management: Keep an organised and up-to-date sales pipeline using CRM tools, tracking progress and reporting on key metrics. Ideal Candidate Profile: - Experience: Minimum of 2 years in sponsorship or B2B sales, preferably within the technology or events industries. - Proven Success More ❯
and verbal English skills. Desired Skills Experience of implementing mobile solutions either in SAP ITS or using a Third Party Product with SAP. Experience of integrating SAP SD with CRM systems. Experience in implementing and SAP Certified in Cloud and AI technologies. Experience in implementing other SAP Modules such as Material Management (MM) or Quality Management (QM). Apply today More ❯
mindset; This is not just a CSM role. This is the opportunity to 10X a business. We're looking for someone who is inspired by that challenge. Excellent customerrelationshipmanagement skills with the ability to build trust and influence key stakeholders. Exceptional analytical and problem-solving abilities, with a data-driven approach to decision-making. Works well with internal More ❯
Leicester, Leicestershire, England, United Kingdom Hybrid / WFH Options
Macildowie Recruitment and Retention
E-Commerce, Business, or a related field. Proven experience managing an e-commerce platform with a strong track record of CRO and UX/UI improvements. Skilled in using CRM and marketing automation tools. Strong analytical, communication, and project management skills. Previous B2C or D2C experience essential. What's on Offer: Competitive salary and benefits package Hybrid working (after training More ❯
or exceeded Provide documented activity reports of your sales efforts on a daily, weekly and monthly basis Provide ongoing reporting and analysis, including: territory trending, sales reports/analysis, CRM reports, trade spending analysis, expense reports, etc. Follow all company policies, ethics and company procedures Perform other duties as required What You Need To Be Successful In This Role: Post More ❯
or exceeded Provide documented activity reports of your sales efforts on a daily, weekly and monthly basis Provide ongoing reporting and analysis, including: territory trending, sales reports/analysis, CRM reports, trade spending analysis, expense reports, etc. Follow all company policies, ethics and company procedures Perform other duties as required What You Need To Be Successful In This Role: Post More ❯
or exceeded Provide documented activity reports of your sales efforts on a daily, weekly and monthly basis Provide ongoing reporting and analysis, including: territory trending, sales reports/analysis, CRM reports, trade spending analysis, expense reports, etc. Follow all company policies, ethics and company procedures Perform other duties as required What You Need To Be Successful In This Role: Post More ❯
or exceeded Provide documented activity reports of your sales efforts on a daily, weekly and monthly basis Provide ongoing reporting and analysis, including: territory trending, sales reports/analysis, CRM reports, trade spending analysis, expense reports, etc. Follow all company policies, ethics and company procedures Perform other duties as required What You Need To Be Successful In This Role: Post More ❯