551 to 575 of 1,452 Customer Engagement Jobs in the UK

Head of Strategy and Product Consulting

Hiring Organisation
Gray Global Placements
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
questions — not a contributor to them. Pricing model. Module packaging . Expansion path design . Deal structuring . Pricing guidelines for Sales . Strategic Customer Engagement & Presales Authority Lead high-value customer consulting engagements and act as the senior product authority in major pursuit cycles. Embed directly … customer environments to surface loyalty strategy gaps, map their operating model against best-practice configuration and deliver transformation blueprints that drive commercial outcomes. Operate at CxO level (Chief Loyalty Officers, CMOs, and CEOs) as the advisor who bridges a customer's strategic ambitions and what the platform makes ...

Growth Account Manager

Hiring Organisation
Papaya Global
Location
London, United Kingdom
Salary
£ 70 K
needs, resolving issues, and conducting regular business reviews to understand priorities and future goals.Support RFPs and RFIs by contributing to proposals and participating in customer presentations alongside the Sales team.Achieve individual and team KPIs, monitor account health, identify risks and opportunities, and proactively address challenges.Leverage AI tools to enhance … account planning, customer communications, business reviews, risk identification, and operational efficiency.Optimize client interactions and account management processes using playbooks and best practices, and recommend improvements based on customer feedback and business outcomes.RequirementsBachelor's degree in Business, Marketing, or a related field.2+ years of experience in Account Management.Excellent interpersonal ...

Head of Digital Product

Location
Metropolitan Borough of Solihull, England, United Kingdom
experiences. You’ll also enhance product discovery and differentiation via search, merchandising, content management, and personalised engagement. Additionally, you'll lead initiatives that strengthen customer relationships, loyalty, and omni-channel experiences while evolving our Training App to deepen community engagement. WHAT YOU'LL BE DOING: Define and execute … Digital eCommerce product strategy, ensuring customer-centric innovation that drives engagement and revenue. Actively support the team in translating strategic objectives into executional roadmaps, ensuring high-velocity testing, iteration, and optimization. Own and evolve the value proposition for Gymshark's digital channels, balancing customer needs with business ...

Senior D2C Ecommerce Key Account Manager France, Switzerland and Benelux

Location
Greater London, England, United Kingdom
Europe responsibilities can sometimes be extended to support in other markets across our footprint too Create a premium website,optimizedfor mobile experience with increased customer engagement and conversion rate Site audits to detect and amend content inaccuracies (e.gtranslations/layout). Ensure translations areaccurateand displayed in the best … ensure premium CX Identifyopportunities to increase website performance by monitoring KPIs such as bounce rate, website load time, customer satisfaction, abandonedpurchasesand conversion to purchase. Execute content optimization onarlo.comto drive better engagement & purchase KPIs With the CRO Manager,identifyoptimisationareas based on insights gained via our performance tracking platforms (Hotjar ...

Head of Digital Product

Location
Metropolitan Borough of Solihull, England, United Kingdom
experiences. You’ll also enhance product discovery and differentiation via search, merchandising, content management, and personalised engagement. Additionally, you'll lead initiatives that strengthen customer relationships, loyalty, and omni-channel experiences while evolving our Training App to deepen community engagement. WHAT YOU'LL BE DOING: Define and execute … Digital eCommerce product strategy, ensuring customer-centric innovation that drives engagement and revenue. Actively support the team in translating strategic objectives into executional roadmaps, ensuring high-velocity testing, iteration, and optimization. Own and evolve the value proposition for Gymshark's digital channels, balancing customer needs with business ...

Senior Security Consultant (Incident Response)

Hiring Organisation
LRQA
Location
Birmingham, West Midlands (County), United Kingdom
Salary
£ 45 K
which LRQA will provide support. The following list is indicative of the overall expectations of the role (not exhaustive): In conjunction with the Customer Engagement Manager and Cyber Incident Manager, manage the collective technical response to customer cyber incidents.In conjunction with the DSS leadership, develop and drive … Hybrid environments.Conduct digital imaging and forensic investigation tasks on Windows and Linux hosts.Conduct initial triage on suspicious artefacts using both commercial and bespoke toolsProvide customer training engagements to develop internal and external stakeholder preparedness for dealing with cyber incidents.Provide written and verbal reports to the wider IR team, senior ...

Lead - Solution Engineer

Hiring Organisation
The Placement Group
Location
London, United Kingdom
Salary
£ 70 K
work done.There’s another option. Freshworks. With a fresh vision for how the world works.At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach … employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible ...

Lead - Solution Engineer(Dutch speaking)

Hiring Organisation
The Placement Group
Location
London, UK
Employment Type
Full-time
There's another option. Freshworks. With a fresh vision for how the world works. At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach … employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks' customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible ...

Global Digital Marketing Manager

Hiring Organisation
Galderma
Location
London, United Kingdom
Salary
£ 70 K
will work hand in hand with the regions and markets to run and deliver digital marketing capabilities (websites and applications, content playbook, digital engagement strategies, user journeys, dashboarding, roll-out project management).Job Title : Global Digital Marketing ManagerLocation : London, UKJob DescriptionThe Global Digital Marketing Manager is responsible for: • Follow … track latest industry and digital trends and reflect these within the company’s digital ecosystem• Understand customer needs as well as market and business needs, and translate them into a comprehensive strategy• Translate strategy into detailed user journeys and leverage these journeys to create digital assets and playbooks• Supervise ...

Platform Consultant

Hiring Organisation
Leo Technology
Location
London, United Kingdom
Employment Type
Permanent
Salary
£65,000
traditional consultancy role focused solely on requirements gathering. You'll take ownership of the technical solution throughout the project lifecycle, working closely with customer technical teams, Product and Delivery to design integrations, provide platform expertise and influence the future direction of the product. If you enjoy working directly with … customers, solving complex technical challenges and delivering impactful software solutions, this could be a great opportunity. Key Responsibilities: Customer Consultancy & Solution Design Work closely with enterprise customers to understand their business requirements and translate them into platform capabilities Own the technical solution throughout the delivery lifecycle, providing guidance ...

Growth Account Manager

Hiring Organisation
Papaya Global
Location
London, UK
Employment Type
Full-time
resolving issues, and conducting regular business reviews to understand priorities and future goals. Support RFPs and RFIs by contributing to proposals and participating in customer presentations alongside the Sales team. Achieve individual and team KPIs, monitor account health, identify risks and opportunities, and proactively address challenges. Leverage AI tools … enhance account planning, customer communications, business reviews, risk identification, and operational efficiency. Optimize client interactions and account management processes using playbooks and best practices, and recommend improvements based on customer feedback and business outcomes. RequirementsBachelor's degree in Business, Marketing, or a related field.2+ years of experience ...

Key Account Manager

Hiring Organisation
Papaya Global
Location
London, UK
Employment Type
Full-time
resolving issues, and conducting regular business reviews to understand priorities and future goals. Support RFPs and RFIs by contributing to proposals and participating in customer presentations alongside the Sales team. Achieve individual and team KPIs, monitor account health, identify risks and opportunities, and proactively address challenges. Leverage AI tools … enhance account planning, customer communications, business reviews, risk identification, and operational efficiency. Optimize client interactions and account management processes using playbooks and best practices, and recommend improvements based on customer feedback and business outcomes. RequirementsBachelor's degree in Business, Marketing, or a related field.4+ years of experience ...

Senior Manager, EMEA GSI Partner Sales

Location
Greater London, England, United Kingdom
accelerate pipeline creation, co-selling, and revenue realization through key GSI partners. This role sits at the intersection of partner sales, enterprise account engagement, and regional go-to-market execution . You will act as the connective layer between AMD’s EMEA account teams and GSI partner sales teams … ensuring alignment, identifying opportunities, removing blockers, and helping accelerate joint customer wins. The successful candidate will work closely with AMD’s Global GSI organization, Global Partner Development Managers (PDMs), EMEA sales leadership, and partner stakeholders to drive measurable revenue growth across AI, cloud, data center, and enterprise transformation initiatives. ...

Country Lead, Business Marketing, UK

Location
Greater London, England, United Kingdom
local market narrative, identifying growth opportunities, building demand, and bringing together the right marketing programmes to support acquisition, growth and retention across our customer base. This is a broad, commercially focused role for a marketer who enjoys connecting strategy with execution. You’ll combine market insight, storytelling, demand generation … with regional and global teams to help influence broader international growth. Drive Demand and Revenue Growth Develop integrated, full-funnel marketing programmes that support customer acquisition, growth and retention across Reddit’s UK advertiser base. Build demand-generation programmes across channels such as events, digital campaigns,, partnerships, content ...

Manager/Senior Manager - Energy Transition & Utilities (Energy Retail)

Location
Glasgow, Scotland, United Kingdom
organisations, while actively leading business development and the growth of our practice.You will work closely with clients to tackle their biggest challenges, including redesigning customer journeys, delivering change roadmaps, aligning business and technology transformation and standing up new AI and agentic services. Your focus will be on driving operational … improvements and cost reduction, enhancing customer experience and strengthening market competitiveness.You will bring deep knowledge of the GB retail energy market, gained through experience working for or with energy retail suppliers and/or code managers, alongside a strong blend of consulting and industry expertise in delivering technology-driven ...

Forward Deployed Engineer Software

Location
Greater London, England, United Kingdom
contractors to forward operating bases Tackle a broad range of technical challenges, including software engineering, operating system configuration, system deployment, and hardware integration Bridge customer-built systems and Applied's solutions to deliver tangible value Design and implement scalable, consistent approaches for customer engagement and project execution … Develop architectural solutions that improve consistency and scalability across projects Collaborate with internal engineering, product, and customer teams to ensure successful outcomes Take ownership of technical outcomes and drive projects to completion, adapting to changing requirements and priorities We're looking for someone who has: Strong engineering background, preferred ...

Business Development Director - EMEA

Hiring Organisation
Genesys
Location
United Kingdom
Salary
£ 100 K
building AI-powered experiences where they matter most.At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.Help build, support and operate … Market organisation, leading a high-performing team of business development professionals across multiple countries to generate pipeline and accelerate revenue growth.Leveraging an Account-Based Engagement approach, from highly targeted 1:1 initiatives to scalable 1:many programs, you will work cross-functionally with sales, marketing and regional leadership ...

Billing Platform Manager

Hiring Organisation
Collinson Group
Location
London, United Kingdom
Salary
£ 70 K
with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers. Collinson is the operator of Priority Pass, the world’s original and leading airport … kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.Key clients include Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.Our mission is focused on doing good beyond profit ...

Contract Senior Manager, Group Business Applications

Hiring Organisation
Collinson Group
Location
London, United Kingdom
Salary
£ 80 K
with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers.Collinson is the operator of Priority Pass, the world’s original and leading airport experiences … kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.Key clients include Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.Our mission is focused on doing good beyond profit ...

Sales Engineer

Hiring Organisation
CN Sales Recruitment
Location
Oxford, Oxfordshire, United Kingdom
Employment Type
Full-Time
Salary
£40,000 - £60,000 per annum
Salary £40K - £60K per annum (plus discretionary bonus) - hybrid working - Oxford HQ (Dog friendly office) Are you a technically curious, customer-facing problem solver who enjoys working across APIs, integrations and complex SaaS solutions whilst helping customers solve real business challenges? CN Sales Recruitment are working exclusively with … highly respected and growing regulatory technology software business with approximately 90 staff and an established global customer base operating across financial services, government and regulated enterprise markets. Our client is looking to appoint a Sales Engineer to support continued growth, increasing customer demand and a growing pipeline ...

Solution Consultant - R&D

Hiring Organisation
Benchling
Location
London, United Kingdom
Salary
£ 80 K
enterprise SaaS solutions, and be adept at working with internal and external leaders and stakeholders. You must work as a trusted adviser to translate customer objectives into detailed solutions and effectively communicate and demonstrate those solutions to prospects and customers.RESPONSIBILITIESEffectively partner with account executives, SC peers, and leadership … create account and deal strategies that lead to selection, planning out customer engagements that lead to compelling solutions.Manage organized discoveries to uncover customer needs and requirements that relate to decision criteria and key business issues.Craft solutions based on Benchling capabilities, industry best practices and standard R&D functions ...

National Account Manager

Location
United Kingdom
vehicle lifecycle management, providing innovative solutions that streamline and enhance the claims process for insurance providers and body shops. Our commitment to excellence and customer satisfaction drives us to deliver cutting‐edge technologies and services that meet the evolving needs of the automotive industry. Position Overview We are seeking … strong industry knowledge across insurance, body shop repair, and the full OE aftermarket parts sector in the UK. This remote role demands a driven, customer‐centric professional who can adapt to and thrive in an ever‐changing environment. Key Responsibilities Client Relationship Management: Build and maintain strong relationships with ...

Security Architect (Zero Trust) - DV Cleared

Hiring Organisation
Sanderson Recruitment
Location
Aldershot, Hampshire, United Kingdom
Salary
£ 70 K
EngagementAct as the subject matter expert for Security Architecture and Zero Trust initiativesPresent security recommendations to senior leadership and programme stakeholdersLead architecture workshops and customer engagement activitiesCommunicate complex security concepts to both technical and non-technical audiencesEssential RequirementsExperience & ExpertiseMinimum 10 years’ experience within Cyber Security and Information SecurityAt … standards and accreditation processesKnowledge of ISO 27001, NIST CSF and CIS Controls frameworksPersonal AttributesExceptional strategic thinking combined with strong technical depthOutstanding communication and stakeholder engagement skillsStrong problem-solving and analytical capabilitiesProven ability to influence technical teams and executive stakeholdersPassion for cyber security innovation and continuous improvementDesirable RequirementsExperience delivering Microsoft ...

Business Development Director - EMEA

Hiring Organisation
Genesys
Location
United Kingdom, UK
Employment Type
Full-time
building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships. Help build, support … organisation, leading a high-performing team of business development professionals across multiple countries to generate pipeline and accelerate revenue growth. Leveraging an Account-Based Engagement approach, from highly targeted 1:1 initiatives to scalable 1:many programs, you will work cross-functionally with sales, marketing and regional leadership ...

Senior Consultant - Energy Transition Power & Utilities - Technology Consulting - UKI - Belfast

Hiring Organisation
EY (Ernst & Young)
Location
Belfast, UK
Employment Type
Full-time
initiatives related to grid planning, operations, and markets. Our offerings span: market and technology design, engineering, technology implementation, data & analytics, strategy, policy, and customer engagement activities in spaces such as: generation, transmission & distribution, operations, markets, retail, and regulatory reporting. Your key responsibilitiesWe are currently growing the team. … scale business/technology programmes Experience in Waterfall and Agile methodologiesExperience analysing systems and procedures, process design and modelling, and creation of relevant documentationStakeholder engagement abilities, with experience managing multiple priorities in dynamic environmentsWhat we look forUtility strategy, vision, and communication development Lead and support strategic consulting engagements that ...