326 to 350 of 739 Customer Experience Jobs in the UK

Technical Program Manager – GenAI Safety & Experience 📍 Contract (12–24 months) | 💰 £52.49/hour | 🌍 London Hybrid 2 or 3 days office 🌟 Why This Role is Exciting We’re redefining the future of customer support using Generative AI — moving from traditional operations to AI-native, real-time experiences at global … where you come in. This is not just another TPM/Product role — 👉 You’ll help build the safety backbone of AI-powered customer experiences used by millions worldwide. 🎯 Your Mission Design and scale safe, intelligent, and human-aware AI systems that: Detect risk in real time Handle sensitive ...

pipeline of potential customers Manage the full sales process from lead generation to closing deals Develop and maintain long-term relationships with customers Understand customer requirements and present tailored vehicle solutions Promote current campaigns and achieve sales targets Maintain accurate and up-to-date customer records Prepare … manage sales contracts with accuracy Deliver professional vehicle handovers and ensure customer satisfaction Collaborate with internal departments to deliver a seamless customer experience About You Proven sales experience (automotive or transferable sales backgrounds considered) Strong prospecting and lead generation skills Resilient and motivated, with the ability ...

working closely with the sales team, playing a key client-facing role in driving sales conversations forward, delivering Proof of Concepts, and supporting live customer engagements for a machine learning platform Location: Central London - 3 days in office/2 days remote Salary: Competitive + bonus + healthcare, pension … Level or equivalent UCAS points (please ensure A-Level grades are included on your CV) Basic scripting knowledge in Python or Bash Excellent customer-facing skills with the ability to engage, influence, and build credibility with clients A clear sales drive, commercial mindset, and natural gravitas this ...

each region. About Alchemy Alchemy is a specialist insurance technology consultancy and global centre of excellence, partnering with leading insurers to modernise systems, enhance customer experience, and deliver next-generation insurance talent Now part of NTT DATA, Alchemy is entering an exciting phase of international growth across … studies, and thought leadership aligned to regional market trends. Contribute to internal enablement by sharing market intelligence, competitor insights, and Guidewire roadmap updates. Skills & Experience Required Extensive experience in sales, business development, or alliance management within the insurance technology or systems integration space. Proven success selling Guidewire ...

each region. About Alchemy Alchemy is a specialist insurance technology consultancy and global centre of excellence, partnering with leading insurers to modernise systems, enhance customer experience, and deliver next-generation insurance talent Now part of NTT DATA, Alchemy is entering an exciting phase of international growth across … studies, and thought leadership aligned to regional market trends. Contribute to internal enablement by sharing market intelligence, competitor insights, and Guidewire roadmap updates. Skills & Experience Required Extensive experience in sales, business development, or alliance management within the insurance technology or systems integration space. Proven success selling Guidewire ...

platform for building, deploying, and scaling AI agents and Conversational Business Applications (CBA), designed to deliver next-level employee productivity and the total customer experience in the most intuitive way. Acting as a front layer to all digital operations, DRUID unifies and enhances the existing technology landscape while … brand in the marketplace by presenting, promoting, and selling our solutions by leveraging a value selling approach Establish, develop, and maintain positive business and customer relationships in the territory Develop trusted relationships with local partners and global systems integrators to cultivate new opportunities and drive successful customer implementations ...

through to launch and scale? Are you excited by the idea of building a mobile app from the ground up and shaping a core customer experience for a high-growth FinTech? If so, this could be the ideal next step for you. As Lead Product Manager … true 0–1 role where you’ll operate with the autonomy of a business owner, driving key metrics such as engagement, retention and customer lifetime value. What are they looking for? Proven experience as a Senior Product Manager/Lead, with a track record of owning and launching ...

through to launch and scale? Are you excited by the idea of building a mobile app from the ground up and shaping a core customer experience for a high-growth FinTech? If so, this could be the ideal next step for you. As Lead Product Manager … true 0–1 role where you’ll operate with the autonomy of a business owner, driving key metrics such as engagement, retention and customer lifetime value. What are they looking for? Proven experience as a Senior Product Manager/Lead, with a track record of owning and launching ...

early talent teams across multiple regions. Its flexible configuration allows organisations to tailor workflows while delivering a seamless and engaging candidate experience. The Customer Success function operates across multiple UK locations and plays a key role in supporting global clients. The team is responsible for implementation, ongoing optimisation … ensuring customers gain maximum value from the platform. The Role As a Customer Success Manager, you will take ownership of onboarding new clients and supporting platform relaunches. This includes configuring the system to meet specific client needs, guiding implementation, and delivering training to ensure successful adoption. You will ...

Sponsorship Available A fast-growing, venture-backed tech business is looking for a Senior Product Data Analyst to join their team, focusing on customer experience, product analytics, and experimentation. This role sits at the intersection of product, data, and operations, using data to optimise customer journeys, improve … engagement, and drive measurable business impact. What you’ll be doing Analysing customer behaviour and product interactions to identify opportunities for improvement Designing and running experiments to optimise features, journeys, and performance Building dashboards and defining KPIs to track product and operational success Working closely with product, engineering ...

responsibility for the outsourced services division, ensuring operational excellence, strong client relationships and commercial performance. You will lead across multiple areas including service delivery, customer implementation, contact centre operations and continuous improvement. Key Responsibilities Commercial & Sales Develop and maintain a compelling outsourced services proposition (including SLAs, pricing and benefits … Support bid activity and identify opportunities for growth and cross-sell Oversee billing, invoicing and commercial performance, ensuring profitability Maintain accurate customer records to support renewals and service reviews Implementation & Service Delivery Engage with clients during onboarding to ensure a smooth implementation Work closely with internal teams to deliver ...

responsibility for the outsourced services division, ensuring operational excellence, strong client relationships and commercial performance. You will lead across multiple areas including service delivery, customer implementation, contact centre operations and continuous improvement. Key Responsibilities Commercial & Sales Develop and maintain a compelling outsourced services proposition (including SLAs, pricing and benefits … Support bid activity and identify opportunities for growth and cross-sell Oversee billing, invoicing and commercial performance, ensuring profitability Maintain accurate customer records to support renewals and service reviews Implementation & Service Delivery Engage with clients during onboarding to ensure a smooth implementation Work closely with internal teams to deliver ...

responsibility for the outsourced services division, ensuring operational excellence, strong client relationships and commercial performance. You will lead across multiple areas including service delivery, customer implementation, contact centre operations and continuous improvement. Key Responsibilities Commercial & Sales Develop and maintain a compelling outsourced services proposition (including SLAs, pricing and benefits … Support bid activity and identify opportunities for growth and cross-sell Oversee billing, invoicing and commercial performance, ensuring profitability Maintain accurate customer records to support renewals and service reviews Implementation & Service Delivery Engage with clients during onboarding to ensure a smooth implementation Work closely with internal teams to deliver ...

Role: Lead and inspire a team of Field Technicians and SVAs responsible for installing, maintaining, and monitoring meter and data logging equipment. Deliver exceptional customer outcomes by managing daily operations and shaping the future strategy within your area. Support the UK Delivery Manager with daily tasks and step … Managers with policies, compliance, and embedding new initiatives. Represent IMSERV at workshops and projects. Service Delivery: Drive team performance, meet KPIs, improve productivity and customer experience, and use data to boost results. Safety: Promote safety culture, ensure compliance, and share best practices through audits. People Management: Lead ...

deliver pricing You are a hunter and a fearless business developer.Maintain an abundant pipeline through resiliency and strategic, aggressive prospecting efforts while maintaining a Customer First mentality You are an engaging presenter.You are comfortable in front of a room of senior Executives and can easily present technology solutions … student of the game eager to work with like-minded individuals who focus on continuous improvement, sharing best practices and providing an effortless customer experience You have a work hard, play hard mentality.Enjoy unlimited earning potential in a dynamic environment that focuses on continuous learning and building lifelong ...

deliver pricing You are a hunter and a fearless business developer.Maintain an abundant pipeline through resiliency and strategic, aggressive prospecting efforts while maintaining a Customer First mentality You are an engaging presenter.You are comfortable in front of a room of senior Executives and can easily present technology solutions … student of the game eager to work with like-minded individuals who focus on continuous improvement, sharing best practices and providing an effortless customer experience You have a work hard, play hard mentality.Enjoy unlimited earning potential in a dynamic environment that focuses on continuous learning and building lifelong ...

pricing You are a hunter and a fearless business developer. Maintain an abundant pipeline through resiliency and strategic, aggressive prospecting efforts while maintaining a Customer First mentality You are an engaging presenter. You are comfortable in front of a room of senior Executives and can easily present technology solutions … student of the game eager to work with like-minded individuals who focus on continuous improvement, sharing best practices and providing an effortless customer experience You have a work hard, play hard mentality. Enjoy unlimited earning potential in a dynamic environment that focuses on continuous learning and building ...

Drive our growth. Shape customer opportunity. Be our next Senior Business Development Representative! Were looking for a Senior BDR to fuel our pipeline, convert insight into opportunity, and play a key part in supporting our Account Management and Marketing teams. Youll be the voice behind our campaigns, the curiosity … every customer conversation, and the driving force behind high-quality Sales Qualified Leads (SQLs). From turning MQLs into meaningful conversations to uncovering upsell and cross-sell potential, youll help us connect the right customers with the right solutions all while capturing the intelligence that powers smarter selling. This ...

with a fast-scaling, venture-backed fintech reshaping how people access finance through a seamless, digital-first journey. With significant funding secured and strong customer growth already achieved, the business is now focused on optimising performance at scale. This is a pivotal hire, stepping into an expanded role with … real ownership and visibility, where your work will directly influence commercial outcomes and customer experience across a complex purchasing journey. About the Role The Lead Product Manager will take full ownership of conversion across a multi-step customer funnel, driving measurable improvements from application through to funded ...

strategy for the company. The role combines sales, marketing, technology, and management expertise to develop a plan that delivers a superior brand and shopping experience for customers. Responsible for developing and executing e-commerce strategies to drive revenue growth, improve customer experience, and increase profitability. Main Responsibilities … products) Manage the company TikTok with regards to seller centre, Advert campaigns etc. Manage Website/Shopify/eBay/Amazon sales to ensure customer satisfaction. Liase with customer service, social media and marketing teams where applicable Manage company subscription app Manage product catalogue/labels/barcodes ...

Architect Location: London, UK (Hybrid) Experience: 7+ Years Employment Type: Contract We are Hiring a highly skilled AI Architect who defines the architectural blueprint and technology foundations for AI-driven solutions that transform how customers in dynamic, data-intensive industries operate, scale, and innovate. You will design robust, future … data science teams in building secure, scalable, and ethical AI systems. This role empowers you to shape end-to-end AI ecosystemsaccelerating delivery, enhancing customer experience, strengthening operational resilience, and driving their journey toward a more intelligent, AI-enabled future. Your responsibilities: Define the enterprise AI architecture vision ...

technical resource for enterprise customers — diagnosing issues, driving resolutions, and delivering a high-quality support experience. You will work closely with Engineering, Product, and Customer Success teams in a fast-paced, collaborative environment. Role Details Hybrid — primarily WFH, with occasional travel to client sites in London covering UK/… EMEA hours Part of a global support team with on-call rotation responsibilities What You’ll Do Manage and resolve customer tickets, ensuring timely follow-up and a strong customer experience Provide technical support across application, configuration, and infrastructure layers Troubleshoot issues using logs, stack traces, performance ...

leadership. Key Responsibilities: - Partner with Technology and Marketing Leaders to shape long-term digital growth strategies, identifying smart investments in brand, platform development, and customer experience innovations. - Evaluate digital pricing, promotional mechanics, and value architecture to unlock profitable growth across eCommerce and retail tech channels. - Lead commercial financial … digital roadmap planning, helping product and digital brand teams build strategies rooted in commercial viability. - Maintain clear insight into trading and digital performance, including customer behaviour analytics, channel performance (e.g. D2C, marketplaces), and competitor landscape shifts. - Develop robust business cases for technology investments, including platforms, tools, digital innovation ...

consulting initiatives. You’ll also manage, coach and develop a small number of staff, with a focus on managing employee performance Minimum requirements: Experience in bespoke software delivery, operating as a part of an agile team working for an external customer (experience in a client-facing role … have). Healthcare or Public sector experience. Responsible for owning the end-to-end product backlog and taking responsibility for story quality and maturity. Experience in shaping the approach taken in a range of phases of the software development lifecycle – such as analysis, acceptance, launch and live ops. Responsible ...

Work across multiple categories About the Role We're hiring a Microsoft Power Platform Support Engineer to help deliver outstanding support to our growing customer base. If you're passionate about solving problems and delivering excellent customer experiences, this is a great opportunity to join a dynamic team … Stay up to date on platform updates and share insights with customers and team Contribute to service improvement and internal knowledge base Ideal Skills & Experience Experience in a troubleshooting, technical support or similair based position Experience supporting Power Platform (Power Apps, Power Automate or Power BI) Exposure ...