326 to 350 of 1,084 Customer Experience Jobs in the UK

Ireland, and Nordic region. Role Manager, Solutions Consultant – Lead a team of Solutions Consultants across London, working closely with Sales, Product, Customer Experience, and Support to deliver consultative strategies that unlock customer value and accelerate growth. What you’ll do Lead and empower a diverse team … Solutions Consultants across London Participate in customer and prospect meetings alongside your team Assist in continual training and development, including mentorship, hiring, and career growth Work cross‐functionally to help define and execute our technical pre‐sales strategy Build and implement programs that help scale our Solutions Consultants ...

play a key role within the Advice and Operations function, supporting both field-based and head office teams with technical queries relating to the Customer Relationship Management and Point of Sale systems, as well as the wider financial advice process. Acting as a subject matter expert, you will help … ensure advisers and colleagues can deliver a seamless customer experience by providing system support, resolving technical issues, and driving continuous improvements. You will also contribute to system enhancements, change initiatives, and business transformation projects, ensuring any updates are effectively implemented and do not adversely impact advisers, customers ...

scheme updates, regulatory changes and emerging payment technologies. Lead the resolution of operational issues and card payment incidents. Identify opportunities to improve operational efficiency, customer experience and payment performance. Support the delivery of new card products, payment features and technology enhancements. Monitor operational performance through KPIs and service … metrics. Prepare for scheme reviews, regulatory assessments and audits. Drive continuous improvement across the card payments function. Skills & Experience Significant experience in card payments within banking, fintech or financial services. Strong knowledge of Mastercard scheme rules, with Visa experience highly desirable. Deep understanding of the card payment ...

dedicated individual to join their team and deliver exceptional support for end-user devices. If you have a knack for troubleshooting, a passion for customer service, and the ability to work collaboratively across teams, we want to hear from you! ### About the Role: As an EUD Engineer, your … primary mission will be to provide top-notch support to our forces user base. Your contribution will ensure a seamless experience, helping to minimize disruptions and maintain high service standards. Here's what you'll be doing: Deliver Excellent Customer Experience: Provide timely and effective support ...

dedicated individual to join their team and deliver exceptional support for end-user devices. If you have a knack for troubleshooting, a passion for customer service, and the ability to work collaboratively across teams, we want to hear from you! ### About the Role: As an EUD Engineer, your … primary mission will be to provide top-notch support to our forces user base. Your contribution will ensure a seamless experience, helping to minimize disruptions and maintain high service standards. Here's what you'll be doing: Deliver Excellent Customer Experience: Provide timely and effective support ...

clients Building trusted relationships with key stakeholders across each account Identifying opportunities to upsell and cross-sell managed services and technology solutions Holding regular customer reviews to understand business goals and ensure clients receive maximum value Producing account plans and working proactively to grow revenue across your customer base Working closely with internal technical, delivery and customer success teams to ensure a first-class customer experience Negotiating commercial agreements and renewals Keeping CRM records accurate, maintaining forecasts and managing your sales pipeline Staying aware of market trends and competitor activity to identify new opportunities ...

work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave … pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting, and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value. Overview Energy and Commodities (E&C) Trading organisations have invested ...

encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS This role is subject to an Enhanced Disclosure and Barring … skilled Service Engineer to join our dynamic team. In this role, you will be responsible for providing exceptional service support to our diverse customer base. Key responsibilities include: Conducting service visits to address reported calls and maintain high standards of professional service support. Responding promptly to customer service ...

service seamlessly by making a genuine difference to their clients. Over the years they have built a reputation for excellent service by putting the customer experience at the very core of the company values and encouraging the power of their team ' we believe that a teamwork environment fosters … implement technical solutions for client and internal projects. Remote monitoring client infrastructure though our RRM system About the successful 2nd Line IT Engineer: Experience of customer service, building and maintaining customer relationships. Ability to communicate clearly and concisely to all levels. Knowledge of helpdesk/PSA/ ...

CEAD organization, collaborating across Support, Product Management, and Engineering to resolve impactful technical issues. Our CEAD Cloud Switching BE Escalation team tackles high-visibility customer critical issues, adoption and deployment risks, and recurring product-quality signals to improve flagship switching products and cloud-management workflows. This dynamic, multi-functional … team is passionate about protecting and improving the customer experience for Catalyst and Meraki switching! Your Impact Own technical reviews of complex Catalyst, IOS-XE, Meraki switching, and cloud-management issues from Support, escalations, or bug reports. Drive issues from unclear symptoms to clear problem statements, impact assessments ...

teams Essential Education: University degree in a technical or related equivalent business field or a comparable degree program CIPS graduate diploma or equivalent Essential Experience and Job Requirements: Proven experience in the EV category or a similar scale up business Category strategy development and execution Negotiation, sourcing, contracting … contract management Skilled in supplier management Experience in Ariba e-sourcing or other e-procurement tools Good working knowledge of P2P processes, and SAP system Influencing and stakeholder management skills Interpersonal and project management skills Financial and market analysis skills Working in a matrix organisation with agile techniques ...

teams Essential Education: University degree in a technical or related equivalent business field or a comparable degree program CIPS graduate diploma or equivalent Essential Experience and Job Requirements: Proven experience in the EV category or a similar scale up business Category strategy development and execution Negotiation, sourcing, contracting … contract management Skilled in supplier management Experience in Ariba e-sourcing or other e-procurement tools Good working knowledge of P2P processes, and SAP system Influencing and stakeholder management skills Interpersonal and project management skills Financial and market analysis skills Working in a matrix organisation with agile techniques ...

operational meetings and major incident reviews. Assist with onboarding of new partners and technical projects. Build strong relationships with internal teams, suppliers and partners. Customer Experience Excellence Ensure every engineer delivers a professional, consistent and customer-focused service. Support achievement of company CSAT and NPS objectives. … escalation point for partner concerns and service issues. Drive a culture of ownership and exceptional service delivery. What We're looking for: Previous experience leading technical support teams within an MSP environment. Minimum 5 years' experience supporting Microsoft-based environments. Strong experience across: Microsoft 365 Azure Active ...

marketplace. Promote and position Comcast in your sales territory, cultivating local partnerships and organizational affiliations while generating new leads through cold calling, canvassing, customer referrals, and partner relationships. Retain the customer base by delivering on the Comcast Credo, ensuring a superior customer experience. Maintain and build customer … technologies & designs (SD‐WAN, SASE, SSe, Ethernet, Internet Technologies, Voice Network Technologies including VoIP), Data Networking Technologies, networking protocols (Layers 1, 2 & 3), Customer Premise Equipment, Business Continuity/Disaster Recovery concepts, and E‐rate Contracting Processes and Procedures. Maintain accurate and quality sales records and prepare sales ...

strong prioritisation. Able to separate meaningful security risk from theoretical or low‐value control activity. Commercially aware, with the ability to balance security, customer experience, regulation and delivery. Clear and concise with senior stakeholders, able to translate security issues into business impact. Collaborative and able to influence across … decision‐making. Motivated by building a high‐quality security function that fits Moneybox, rather than importing a large‐enterprise or big‐bank model. Experience & Skills Proven experience leading or significantly contributing to an information security function. Strong working knowledge of risk‐based security management and the NIST Cyber ...

proprietary models, and in operating the industry’s most robustly instrumented human‐reinforcement learning model for creativity. We're looking for a strategic and customer‐obsessed Account Manager to join our team and serve as the primary relationship owner for our enterprise clients. This role is about driving long … term customer success, maximizing product adoption, and ensuring our clients realize exceptional value from their partnership with Vidmob. You'll work hand‐in‐hand with our Account Executives to identify and develop growth opportunities while serving as the trusted day‐to‐day partner for our clients. This ...

Conversation UX Designer, Alexa for Shopping Job ID: 10475410 | Amazon UK Services Ltd. The Alexa for Shopping design team is seeking a Senior Conversation Experience Designer to help us invent features for Amazon’s personalised, agentic AI assistant. Our new experience brings together the best of Rufus … Alexa+ to deliver a more personal, helpful shopping experience across a wide range of surfaces and devices—from the Amazon Shopping app and website to Echo Show, where customers can now browse and shop the full Amazon store using voice, touch, or both. To thrive in this role ...

Account Executive Location: Remote, with occasional travel to customer sites Join Rezcontrol and help hotels get even more from their technology At ClearCourse, we're building market-leading software businesses that help organisations work smarter, serve customers better and grow faster. Rezcontrol is one of the UK's leading … Account Executive to join the Rezcontrol team. This isn't a cold new business role. Instead, you'll work closely with our Onboarding and Customer Success teams to identify opportunities within our existing customer base, helping hotels maximise the value of their investment while growing recurring revenue. ...

prioritisation, technology and automation. Able to prioritise security effort based on risk, impact and business context. Commercially aware, with the ability to balance security, customer experience, regulation and delivery. Clear and concise with senior stakeholders, able to translate security issues into business impact. Collaborative and able to influence … changing attacker capabilities. Motivated by building a high‐quality security function that fits Moneybox, rather than importing a large‐enterprise or big‐bank model. Experience & Skills Proven experience leading or significantly contributing to an information security function. Strong working knowledge of risk‐based security management and the NIST ...

skilled Service Engineer to join our dynamic team. In this role, you will be responsible for providing exceptional service support to our diverse customer base. Key responsibilities include: Conducting service visits to address reported calls and maintain high standards of professional service support. Responding promptly to customer service … work completed, and ensuring acceptance of equipment condition and performance post-service. Installing equipment sold by the company and ensuring optimal performance to customer satisfaction. Providing training and guidance to customers to maximize equipment efficiency and prevent operational errors. Managing inventory of spare parts and consumables effectively to support ...

Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales … ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern ...

appoint an Operations Manager . This is a fantastic opportunity for an experienced people manager who thrives in a fast-paced technology and customer-focused environment. Reporting into the Director of Operations, you will be responsible for leading a team of operational specialists, ensuring the smooth delivery of services … maintaining high quality standards and driving process improvements that enhance both customer experience and operational efficiency. You will work closely with teams across Product, Technology, Commercial, Finance and Customer Success, acting as a key operational leader within the organisation. Key Responsibilities The role of the Operations Manager ...

more project features, under minimal guidance. Collaborates with others to support the piloting of new technology capabilities and features that enhance the customer experience across commercial products. Supports ongoing innovation by developing scalable, maintainable, and efficient systems aligned with organizational objectives and global technology standards. The Skills … Bring Energy and Experience: A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale Challenge the Status Quo: Comfort in pushing the boundaries, ‘hacking’ beyond traditional solutions Language Expertise: Expertise in anyone programing language (e.g., Java, C#, C++, GO, Python, Scala ...

Hours per Week | Monday - Friday Drive Your Career Forward with Mercedes-Benz Are you a highly organised administrator with a passion for delivering exceptional customer service? Do you thrive in a fast-paced environment where attention to detail and teamwork are key to success? Our successful Corporate Fleet Sales … ensuring vehicles are prepared, processed, and delivered efficiently to our National and Local Business customers. Your work will directly contribute to creating an outstanding customer experience while maintaining the highest manufacturer and compliance standards. What we can offer you Enjoy 33 days of annual leave (including bank holidays ...

engineering team in Watford. You'll play a key role in designing, building, and scaling high-performance applications that power critical business functions and customer experiences. This is an opportunity to work on challenging technical problems, influence architectural decisions, mentor developers, and help shape the future of our technology … implementing improvements to systems, processes, and tooling Supporting cloud-native deployments and infrastructure automation What We're Looking For Essential Professional Python development experience (5+ years) Strong understanding of software design patterns and engineering principles Experience with frameworks such as FastAPI, Django, or Flask Solid knowledge of RESTful ...