351 to 375 of 1,084 Customer Experience Jobs in the UK

Design Lead in the Web team, part of External Affairs, Communications and Public Engagement. The team is passionate about delivering a consistent, high-quality customer experience, building brand trust and harnessing digital innovation. As a Senior Web Content Designer, your role is to lead on the design, creation … best practice and thinking. Personal Specification The below criteria will be scored during Shortlisting (S), Interview (I) or both (S&I). Essential Significant experience in a web content design role, making strategic decisions about content creation on a large, complex, information-rich website, ideally within a public sector ...

lunch break. This role also offers flexibility to work from home, typically two days per week for a five-day working week SKILLS AND EXPERIENCE REQUIRED Experience in communications, PR, or marketing communications A strong writing instinct - you know when something feels right or wrong on the page … stakeholders and competing priorities The ability to simplify complexity without stripping out meaning A natural curiosity for how messaging influences behaviour and engagement Experience measuring communication activity or campaign performance Comfortable with Microsoft Office, especially PowerPoint, Word, Excel HubSpot experience is preferred. What matters here is mindset ...

lunch break. This role also offers flexibility to work from home, typically two days per week for a five-day working week SKILLS AND EXPERIENCE REQUIRED Experience in communications, PR, or marketing communications A strong writing instinct - you know when something feels right or wrong on the page … stakeholders and competing priorities The ability to simplify complexity without stripping out meaning A natural curiosity for how messaging influences behaviour and engagement Experience measuring communication activity or campaign performance Comfortable with Microsoft Office, especially PowerPoint, Word, Excel HubSpot experience is preferred. What matters here is mindset ...

lunch break. This role also offers flexibility to work from home, typically two days per week for a five-day working week SKILLS AND EXPERIENCE REQUIRED Experience in communications, PR, or marketing communications A strong writing instinct - you know when something feels right or wrong on the page … stakeholders and competing priorities The ability to simplify complexity without stripping out meaning A natural curiosity for how messaging influences behaviour and engagement Experience measuring communication activity or campaign performance Comfortable with Microsoft Office, especially PowerPoint, Word, Excel HubSpot experience is preferred. What matters here is mindset ...

ambitious Account Manager to join its Manchester team. This is a fantastic opportunity for someone who enjoys building relationships and growing existing customer accounts rather than chasing cold new business. You'll manage a portfolio of clients, reconnect with dormant accounts, identify upsell opportunities, and help businesses adopt modern … technology solutions. What you'll be doing: Managing and developing a portfolio of existing customer accounts Re-engaging inactive clients and identifying new revenue opportunities Building long-term relationships through consultative account management Selling a range of technology solutions including connectivity, cloud and communications Preparing proposals, negotiating deals ...

product teams to innovate seamlessly and drive growth for Allstate through the Consumer Connected Cloud mission. This ecosystem aims to provide an absolute frictionless experience for our user community. As a Principal Digital Product Manager in the CEP organization, you'll own the vision and roadmap for our Hosting … products, and our mainframe products. You define the strategy and annual commitments while ensuring products are iteratively delivering business value and ensuring alignment of customer needs. You are accountable for a consistent application of product practices, including ways of working, behaviors, product mindset and work breakdown. This role ...

connected energy infrastructure for the electrified home and grid. Our ecosystem spans consumer EV charging hardware, real-time cloud platforms, data and analytics, and customer-facing applications. Our products include: UltraGrid — our proprietary cloud operating system for connected energy assets Watson — remote diagnostics and customer support automation Together … product lifecycle, from installation through long-term operation. Partner to reduce field failures and warranty costs through remote diagnostics and automation (Watson). Applications & Customer Experience Oversee backend systems supporting the Hypervolt mobile app and Ultra Mode . Ensure real-time changes and device controls sync seamlessly with ...

Technical Services Apprentice to support in delivering high-quality technical services by assisting the preparation of CAD drawings, design specifications and technical documentation for customer projects, plus contribute to internal and customer-facing projects & develop technical, design & communication skills. Role Support the assessment of incoming enquiry drawings … suitability under supervision, assisting with estimate drawings and basic calculations for quotation purposes. Learn how to draft fully dimensioned drawings for customer approvals within agreed timescales Assist in confirming customer approvals and learn how to prepare packing specifications in line with customer requirements and factory capabilities Observe ...

Overview This Head of Customer Support role will champion the customer post-purchase journey. You will balance strategic leadership with technical, hands on troubleshooting. Leading a lean team of two Support Technicians, your mission will be to elevate the support standards, optimise ticketing workflows, and ensure customers receive … connectivity. Step into the queue when needed to diagnose firmware bugs, network routing anomalies and hardware malfunctions. Oversee the creation of internal documentation and customer facing help centre articles. Customer experience & Strategy Advocate for the customer needs by collaborating closely with Product, Engineering and Sales teams ...

Overview This Head of Customer Support role will champion the customer post-purchase journey. You will balance strategic leadership with technical, hands on troubleshooting. Leading a lean team of two Support Technicians, your mission will be to elevate the support standards, optimise ticketing workflows, and ensure customers receive … connectivity. Step into the queue when needed to diagnose firmware bugs, network routing anomalies and hardware malfunctions. Oversee the creation of internal documentation and customer facing help centre articles. Customer experience & Strategy Advocate for the customer needs by collaborating closely with Product, Engineering and Sales teams ...

cloud-nativee solutions that enable seamless product, stock and pricing synchronisation across multiple sales channels, helping drive faster market expansion and a better customer experience. Client Details Our client is a globally recognised retail and e-commerce organisation investing heavily in its digital capabilities. With a strong focus … innovation, engineering excellence, and customer experience, they are undertaking a major technology transformation to support continued international growth and expansion across digital sales channels. Working within a collaborative and empowered engineering environment, you'll be part of a team building products that operate at significant scale across multiple ...

Company They are an established and growing consumer-focused business operating in a highly data-driven environment. Having invested significantly in growth, technology, and customer experience, they are continuing to expand their analytics capabilities. Their collaborative culture encourages ownership, innovation, and continuous improvement, making it an excellent environment … data-led decisions. Key responsibilities include: Delivering reporting, analysis, and actionable insights to support business performance. Partnering with teams across areas such as marketing, customer operations, and commercial functions. Interrogating large and complex datasets to identify trends, opportunities, and risks. Translating business challenges into analytical solutions and strategic recommendations. ...

business outcomes through implementation, adoption, and scale while partnering across Commercial, Sales, Marketing, Product Development, Operations, Planning, Supply Chain, Digital Technology, Analytics, Compliance, Finance, Customer Experience, and other key functions. Strategic Growth Execution Lead execution of SharkNinja's highest-priority growth initiatives, ensuring successful delivery of measurable business … teams and sustained beyond initial launch. Executive stakeholders aligned on priorities, with transparent reporting on progress, risks, and course corrections. What You'll Bring Experience 12+ years of experience in strategy execution, business operations, consulting, program leadership, commercial execution, or related disciplines. Proven track record leading complex cross ...

data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. … break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential.We know ...

cutting-edge print and IT devices at our clients site. Your role is critical in ensuring smooth operations, resolving technical issues, and delivering exceptional customer satisfaction. Key Responsibilities : Diagnose and repair devices to ensure minimal downtime. Monitor devices proactively using advanced software. Provide training and guidance to clients, empowering … Monday to Friday, 08:30 to 17:30, with a one-hour lunch break. This is onsite 5 days per week. SKILLS AND EXPERIENCE REQUIRED Prior experience as an engineer specialising in MFD printers is essential Proven ability to deal with clients in a professional and courteous manner ...

employees rely upon every day. Unlike traditional IT teams, WTT works broadly across IT and our business with a specific focus on our employees’ experience with technology. WTT responsibilities include physical and virtual devices (desktops/laptops, tablets, payment, printers, virtual workstations, etc.), workforce/productivity applications (email, unified … operational health, build and deliver technology solutions. Responsibilities Be able to communicate complex solutions at all levels up to and including C suite Significant Experience of the Microsoft product set across platform, endpoint and security Significant experience of security technologies across the MS stack including ...

standards and help build platforms that support product, price and availability flows, partner and marketplace integrations, fulfilment, warehouse and logistics integrations, and market-specific customer experiences. Due to high interest, this role may close earlier than advertised. We recommend applying as soon as possible. What You’ll Do Your … business‐critical programmes. Define and evolve scalable integration patterns for product, price and availability flows, fulfilment capabilities, partner onboarding, marketplace integrations and market‐specific customer experiences. Shape technical direction and influence Technology and Product investment decisions, engineering team structures and delivery approaches to ensure sustainable, scalable outcomes. Champion engineering ...

derive), starting with Enterprise archetypes and scaling digitally. Provide enterprise architecture guidance using RISE with SAP methodology and Clean Core principles to ensure every customer benefits from SAP’s cloud qualities. Act as the Transformation Partner for the CIO or other CxO, driving architecture effectiveness. Support adoption, identifying … mitigating technical adoption risks. Align customers and partners with SAP’s Clean Core strategy, accelerate BTP adoption, and promote SAP best practices. Provide customer context to all teams, enhancing customer proximity and experience. Articulate the value of the designed target architecture and possible intermediate/transition steps ...

quality presentations and demonstrations, execute proofs of concept successfully and only when needed, comprehend and document the business value to be delivered, and ensure customer commitment to the ServiceNow solution Develop team members according to the demands of the business and according to their individual professional goals Develop … resource scheduling conflicts, expense review and approval, activity reporting etc. Qualifications To be successful in this role you have: Strong SaaS pre-sales experience as an individual contributor and Leader in the Telco, Media & Technology vertical At least 4 years SC leadership experience, transforming and developing teams with ...

contract types. Manage multiple concurrent contract migrations in a high‐volume, fast‐paced environment. Develop and lead a specialist team responsible for contract review, customer outreach, and documentation. Partner with Procurement, Legal, Sales, Finance, Operations, and external parties to coordinate transfer activities. Serve as escalation point for supplier & partner … planning and design by applying best practices and lessons learned. Develop and refine tools, templates, and workflows to improve efficiency and scalability. Required Skills & Experience 5+ years of experience in contract management, partner operations, or project management. Experience working in organizations undergoing mergers, divestitures, or large‐scale ...

weekend shift every two weeks ( 9:00 am - 5:30 pm ) Start Date: Monday, 17th August 2026 Are you passionate about delivering excellent customer service and enjoy helping people find the right technology solutions? We're looking for enthusiastic and motivated individuals to join the team as Inbound Telephone … Guide customers through the sales process from enquiry to purchase. Process payments and support customers with credit applications and finance plans. Deliver an outstanding customer experience that encourages repeat business and long-term loyalty. Consistently work towards achieving and exceeding sales and performance targets. Accurately update customer ...

central point of coordination for service activity. You’ll be responsible for keeping things moving behind the scenes—scheduling engineers, managing service records, handling customer queries, and ensuring all documentation and processes are accurately maintained. This is a busy, varied position where no two days are the same. … approach, especially when supporting customers and resolving service-related queries. Key Responsibilities: Schedule and coordinate service appointments to ensure efficient engineer deployment and timely customer support Maintain accurate service records, work orders and customer communications on internal systems Handle incoming customer enquiries via phone and email, providing ...

Opportunity We're partnering with an innovative WealthTech business seeking a Mobile Product Manager to own and evolve its flagship mobile experience across iOS and Android. This is a high-impact role where you'll shape a product used daily by customers, working closely with engineering and design teams … deliver seamless user experiences. You'll combine product strategy, customer insight, and data-driven decision-making to drive engagement, growth, and satisfaction. Key Responsibilities Own the roadmap and backlog for a customer-facing mobile app Lead the delivery of new features across iOS and Android platforms Continuously improve ...

Title: Comms Specialist Engineer (Desk-Based) Location: Office-based role, Pencoed, Bridgend, South Wales Salary: £28,000 - £32,000 per annum, depending on experience Job Type: Full-time, Permanent Working Hours: Monday to Friday About Flotek Group: Flotek Group is one of the fastest-growing Tech Companies … Specialist Engineer to provide high-quality remote support across our VoIP, connectivity, and data networking services. This desk-based role is ideal for an experience Comms Helpdesk Engineer with strong troubleshooting skills, good customer communication, and a desire to progress within the communications engineering field. You will ...

Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview As Harvey continues to scale its customer offerings for strategic customers, we are hiring a Technical Account Manager to join our Customer Success organization. This role serves as a high … rapid, expert handling of complex, time-critical, and sensitive issues. The Technical Account Manager strengthens Harvey’s post-sale presence by partnering closely with Customer Success Managers and internal teams to deliver exceptional technical support, proactive incident management, and clear, credible customer communications. This role is ideal ...