351 to 375 of 739 Customer Experience Jobs in the UK

science teams in building secure, scalable, and ethical AI systems. This role empowers you to shape end to end AI ecosystems-accelerating delivery, enhancing customer experience, strengthening operational resilience, and driving their journey toward a more intelligent, AI enabled future. Key Responsibilities Define the enterprise AI architecture vision … Architect APIs, microservices, and integration patterns that embed AI capabilities seamlessly into existing workflows and digital products Your Profile Essential Skills/Knowledge/Experience AI Architect: ( Exp Range 7+) Design agentic AI architectures using multi agent orchestration patterns (planner executor, supervisor worker, tool using agents) Define reference architectures ...

initiatives. You will also manage, coach and develop a small number of staff, with a focus on managing employee performance. Minimum (Essential) Requirements: Experience in bespoke software delivery, operating as a part of an agile team working for an external customer (experience in a client-facing role … consulting environment is a must-have). Defence sector experience. Active SC clereance. Experience of the software development lifecycle, involved from analysis through to acceptance, launch and live operations Excellent facilitator of workshops, able to lead stakeholder groups to achieve focused outcomes Accomplished at modelling ...

ownership of the platform layer that links the organisation’s HR and payroll solutions, helping to transform currently separate systems into a seamless, integrated customer experience. Working closely with engineering, data, and product teams, the Platform Product Manager will drive the roadmap, strengthen the platform architecture, and identify opportunities … with engineering, data, and platform teams to deliver scalable solutions. Ensure the platform supports reliability, scalability, and high performance. Enhance the end-to-end customer experience across integrated products. Research and apply emerging technologies, particularly in AI and automation. Requirements Proven experience as a Product Manager within ...

organisation. The successful candidate will manage our outsourced service desk as a strategic supplier, ensuring high-quality, SLA-driven service delivery and outstanding customer experience. In addition, the role will own Major Incident Management, act as ServiceNow Product Owner for Europe, and provide governance and administration support … continuous improvement. Conduct regular service reviews, performance reporting, and governance forums with the supplier. Challenge, influence and drive improvements where service performance, quality or customer experience does not meet expectations. Ensure the service desk delivers effective incident, request, problem and escalation management. Act as the service owner ...

technical authority for three Shopify Plus storefronts, managing the transition away from an external agency model and driving continuous improvement across conversion, performance and customer experience. Responsibilities includ e: Owning Shopify Plus development across all three brands end-to-end Building and optimising conversion-focused, high-performance storefronts Developing … What We're Looking For We need someone who understands that great ecommerce development goes beyond writing clean code - it's about commercial outcomes, customer experience and enabling growth. You will likely bring: Strong hands-on Shopify Plus experience - this is non-negotiable and candidates without ...

supporting a leading organisation in the electricity distribution space, and they're looking for an experienced Product Manager to lead the roadmap for a customer-facing app used by millions. This is a fantastic opportunity to join a business undergoing major digital transformation, where your decisions will directly influence … customer experience and long-term product vision. The Role Reporting into the Head of Product Management, you'll be responsible for defining and delivering the product roadmap by blending research, vision-setting, and cross-functional alignment. You'll act as a proactive, strategic leader - turning business needs, customer ...

will be the person who ensures everything behind that door runs with accuracy, confidence and pace. Your work directly improves the customer experience, supports our growth strategy, and frees up the Sales Director to focus on high value opportunities. The right person in this role becomes a force … follow through to conversion Support the Sales Director with proposals, tenders, forecasting, and pipeline visibility Liaise with Technical Teams to coordinate delivery, scoping and customer updates Maintain supplier relationships and raise purchase orders Keep CRM data immaculate no loose ends Support sales initiatives and occasional marketing activity Drive continuous ...

global leader in retail automotive technology, providing solutions from our large suite of products in pursuit of creating efficiencies, best-in-class customer experience and sales empowerment for our Automaker and Dealership clients. Our team get to build, implement and support some of the coolest products … Accountable for all aspects of requirements testing to ensure minimal production UAT defects are realised, and completing analysis of the results, tying back to customer impacts. Will interface closely with the business and technical staff on the team during all phases of the project, including unit and system testing ...

Eckoh is a market leader of Customer Engagement Security Solutions, supporting an international client base from our offices in the U.S. and the U.K. Eckoh is owned by Bridgepoint one of the world's leading private asset growth investors, with over $75 billion of assets under management. … Level 1 Service Provider, our products and expanding digital and conversational AI capabilities help enterprises protect sensitive data, improve customer experience, and modernise the way they operate. Our mission is to set the standard for secure interactions between consumers and the world’s leading brands. With a strong ...

enjoying a supportive and professional workplace. As a Technical Support Engineer, you'll play a pivotal role in delivering exceptional technical support and ensuring customer satisfaction, all while enhancing your skills and experience in the electro-mechanical engineering industry. What You Will Do: - Provide timely, professional, and effective … special testing of chambers, including research and development profiles, where extra technical expertise is required. - Handle warranty-related matters, liaising with suppliers and ensuring customer accounts reflect accurate chargeable/non-chargeable warranty work. - Support quality audits and production inspections, ensuring products meet the highest standards before dispatch. - Assist ...

join a mission-led, innovative team. The Role In this role, you will take ownership of strategic initiatives that optimise approval rates and customer conversion. You will: * Lead strategic projects focused on improving approval performance across multiple products. * Use SQL to interrogate complex, multisource datasets and derive insights that … Engineering, Growth, Marketing, and Operations to integrate data, refine logic, and enhance decisioning. * Support the evolution of a new decisioning platform, ensuring it balances customer experience, risk, and commercial outcomes. * Bring analytical rigour to market changes, helping shape strategies across business and consumer product lines. Your Skills ...

vision, digital transformation, and innovation strategy. This leadership role will ensure the effective use of technology to support operational excellence, asset reliability, safety, and customer experience across all business functions. Key Responsibilities Develop and implement the company’s overall technology and digital strategy in alignment with corporate objectives. … Lead the planning, design, and implementation of enterprise systems, operational technologies, and digital platforms supporting rail operations, maintenance, and customer engagement. Drive innovation through emerging technologies such as AI, IoT, data analytics, and automation to enhance efficiency, safety, and sustainability. Oversee the management and modernization of IT infrastructure, cybersecurity ...

with senior stakeholders, architects, and engineering teams, you’ll ensure that strategy translates into execution — delivering measurable outcomes across areas such as operational efficiency, customer experience, and regulatory compliance . You’ll also contribute to the growth of our UK practice, supporting client development, proposition building, and delivery … proposal development, scoping, and client engagement Contribute to capability building and best practice development within the UK team 🧠 What We’re Looking For Proven experience delivering complex technology programmes (8–12+ years) Strong exposure to data platforms and/or AI-driven initiatives Experience working in consulting ...

earnings of 34,000 (with very fair targets). Overview: Reporting to your Sales Manager, you'll be confident, smart and passionate about the customer experience preferably with experience within Recruitment or Recruitment Advertising/ATS. The successful candidate will have the finesse to close deals … years, fully supported environment, comprehensive training To find out more about this exciting opportunity, send through your CV today. Candidates with the relevant experience or job titles of; Sales Development, Sales Assistant, Sales Administrator, Sales Development Representative, Business Development Representative, Business Development, New Business, Account Management, Account Manager, Sales ...

logistics. From Harvey Nichols and Selfridges, to Papa Johns, Vue International and Hobbycraft, our award‑winning tech services and software help brands deliver exceptional customer experience, every single day. As we continue to grow, we’re looking for curious, proactive problem‑solvers to help us keep mission‑critical … distribution centres. This isn’t just break–fix. You'll become a trusted expert, working closely with 1st–3rd line teams, suppliers, and customer stakeholders to keep systems stable, solve recurring problems, and continuously improve how we support our customers. If you love getting stuck into complex issues, enjoy ...

trusted partner committed to delivering exceptional service and innovative solutions across a wide range of technologies. Our mission is to ensure every customer experience exceeds expectations. We pride ourselves on being at the forefront of digital transformation, helping businesses thrive in an ever-evolving tech landscape. About … services.) A bonus if you have worked in a school/education setting before! About the Role The ICT Technician will be based at customer premises, 5 days per week. The primary contact for all their IT needs, their trusted technical partner. You’ll also form part ...

encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS Hours of work: Monday to Friday … that fall outside of scope or SLA commitments. Contribute to our technical knowledge base, particularly in infrastructure, networking, and solution best-practice. SKILLS AND EXPERIENCE REQUIRED Strong analytical mindset with a natural ability to troubleshoot unfamiliar or complex issues. Understanding of solution architecture concepts (e.g., load balancing, queue distribution ...

modernisation of enterprise platforms. You’ll be working on large-scale systems that support key operational services, helping to improve performance, scalability, and customer experience through innovative Azure-based architectures. Key Responsibilities: Design and deliver end-to-end Azure PaaS architectures Lead cloud migration strategies from on-premise … Code Ensure best practices across security, scalability, and performance Provide technical leadership and mentorship to engineering teams What We’re Looking For: Essential: Proven experience delivering Azure cloud migration programmes Strong background in .NET Core, Angular, and SQL Deep knowledge of Azure PaaS, IaaS, and SaaS offerings Experience ...

Outform Group is an award-winning global innovation agency. We partner with some of the best-known brands and retailers worldwide to transform customer experience through insight, technology, and creativity. Our dream is to be revered as the agency shaping the Future of Retail, and in EMEA … troubleshooting and maintenance. Manage hardware/software upkeep and lifecycle. Create and oversee Statements of Work (SOW) and maintenance agreements. Key Skills and Experience Strong project management and organizational skills from a retail design/retail technology background Experience with interactive technologies, CMS platforms and digital content workflows. ...

cyber solutions, working with both existing Annodata print clients and brand‐new Kyocera customers. Working cross‐functionally, you’ll ensure a seamless customer experience while managing your own high‐quality sales pipeline. This role is central to Kyocera’s continued growth in ICT and cyber services. What … marketing campaigns and proposition development. Use challenger/strategic selling approaches to overcome objections. Collaborate with wider business units to ensure smooth delivery of customer orders. What You’ll Bring 3+ years’ experience selling ICT or cyber solutions. A strong hunter mentality – ambitious, proactive, self‐motivated. Proven success ...

strong foundation in business process, technology, and account management best practices, you will contribute ideas and effective ways of working that support a consistent customer experience and help ensure clients get the most value from Wine Hub. Your Responsibilities: Client Relationship Management: Conduct proactive check-ins with clients … wine industry, including regulatory changes, shifts in consumer preferences, and emerging technologies relevant to wine sales. What we’re looking for: 2+ years’ experience in SaaS account management, customer success, or other client-facing roles, with a proven track record of managing and growing accounts Client-first, commercially ...

delivering meaningful impact across the organisation. The Company They are a high‐growth fintech using technology, data, and intelligent automation to reimagine the customer experience. Their product is built around speed, clarity, and transparency, enabling customers to progress through a complex journey with confidence. Backed by significant investment … they are now strengthening their product capabilities to support ambitious growth plans. You will join a collaborative business that values experimentation, product thinking, and customer‐centric design. The Role • Own performance across the full customer journey, setting clear targets and driving improvements at every funnel stage. • Lead ...

need a product manager who can turn partner integrations into a scalable growth engine. Someone who thinks in APIs, activation funnels, and partner experience as seriously as consumer PMs think about user experience. What You'll Own The partner platform. Integrate Just Move In into third-party systems (CRMs … Integration quality. Own the reliability, speed, and data quality of partner data flowing into our platform. When a partner sends us a move, the experience should be seamless. B2B metrics. Partner activation rate, moves received per partner, integration velocity, void completion rate, partner NPS. You're accountable ...

Digital Business Analyst – Bury St Edmunds Web/App experience Hybrid working – Twice per week onsite FTC – 12 Months A Digital Business Analyst is sought by a prominent client located in the Bury St Edmunds. The successful candidate will play a pivotal role in shaping and defining the client … requirements and translating them into innovative solutions. Collaboration with stakeholders is essential for designing effective processes and delivering digital products that improve the overall customer experience. Key skills and responsibilities, Previous Business Analysis experience Web/App experience System integration experience Ecommerce background Customer facing ...

sites and our HQ in Korea. This is your chance to play a pivotal role in ensuring seamless after-sales service and building lasting customer relationships. Key Responsibilities: Deliver exceptional telephone and email support for after-sales activities, including handling customer queries and liaising with internal departments. Ensure … customer requirements and service specifications are met accurately and efficiently. Monitor and manage RMAs, credit control, payments, and invoicing processes. Provide clear and timely communication with our Korean HQ to keep the Service Team fully informed. Collaborate with the order processing team to guarantee timely replacement of products. Manage ...