376 to 400 of 1,526 Customer Experience Jobs in the UK

Technical Product Manager

Hiring Organisation
Joybuy
Location
City of London, London, United Kingdom
Joybuy combines speed, reliability, and affordability to meet the needs of modern shoppers. In this role, you will enhance and optimise the customer journey, address pain points in the customer experience, and transform complex data into actionable insights that fuel business growth. You will work closely with … user-centric solutions in a dynamic, international environment. Key Responsibilities: Identify and enhance opportunities within the mobile apps user journey, including features like new customer acquisitions, search, recommendations, promotions, product details, guided shopping, payment options and customer reviews. Define customer lifecycle and segments, establish performance metrics ...

Senior Manager Digital Solutions

Location
United Kingdom
leader who thrives on turning ambitious ideas into business-changing solutions? At Tarmac, we're on a journey to transform how technology drives growth, customer experience, operational excellence, and innovation across our business. We're looking for a Senior Manager, Digital Solutions to shape and deliver our digital … digital professionals, creating a culture of collaboration, innovation and continuous improvement. Champion emerging technologies including AI, automation and advanced analytics to enhance decision-making, customer experience and operational efficiency. Drive the optimisation and adoption of key business platforms including Salesforce, SAP S/4HANA, eCommerce ...

Senior Manager Digital Solutions

Hiring Organisation
Tarmac Trading Limited
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Permanent
leader who thrives on turning ambitious ideas into business-changing solutions? At Tarmac, we're on a journey to transform how technology drives growth, customer experience, operational excellence, and innovation across our business. We're looking for a Senior Manager, Digital Solutions to shape and deliver our digital … digital professionals, creating a culture of collaboration, innovation and continuous improvement. Champion emerging technologies including AI, automation and advanced analytics to enhance decision-making, customer experience and operational efficiency. Drive the optimisation and adoption of key business platforms including Salesforce, SAP S/4HANA, eCommerce ...

Resource Planner

Location
Warwick, Warwickshire, United Kingdom
would be informed in advance of this About the role: Capable of bringing the right decision at the right time to ensure premium customer experience is delivered. As an Operations Support - Resource Planner you will be responsible for maximising the utilisation of the Baxi Customer Support Field … ability to communicate professionally and compassionately with both internal and external customers. There is a need to be able to deal with dissatisfied customer queries, providing resolutions and investigation with excellent customer service due to circumstances that may arise. What will you be doing? Planning the field workforce ...

Veterinary Customer Support and Onboarding Executive

Hiring Organisation
Jonathan Lee Recruitment Ltd
Location
United Kingdom
Employment Type
Permanent
Salary
GBP 35,000 - 40,000 Annual
Veterinary Customer Support and Onboarding Executive £35,000 to £40,000 Basic Salary + up to £15k bonus + car allowance Two Positions Available We are currently recruiting for two Veterinary Customer Support and Onboarding Executives . Position One Covering North England and Scotland Position Two Covering South … region you would prefer to cover. Are you looking for a new challenge? This is an exciting opportunity for someone with previous veterinary practice experience who is looking to move into the veterinary technology sector. Whether you have worked as a: Registered Veterinary Nurse Student Veterinary Nurse Veterinary Receptionist ...

Veterinary Customer Support and Onboarding Executive

Hiring Organisation
Jonathan Lee Recruitment
Location
Manchester, Lancashire, United Kingdom
Employment Type
Full-Time
Salary
£35,000 - £40,000 per annum
Veterinary Customer Support and Onboarding Executive £35,000 to £40,000 Basic Salary + up to £15k bonus + car allowance Two Positions Available We are currently recruiting for two Veterinary Customer Support and Onboarding Executives . Position One Covering North England and Scotland Position Two Covering South … region you would prefer to cover. Are you looking for a new challenge? This is an exciting opportunity for someone with previous veterinary practice experience who is looking to move into the veterinary technology sector. Whether you have worked as a: Registered Veterinary Nurse Student Veterinary Nurse Veterinary Receptionist ...

Senior Data Scientist

Location
City of Westminster, England, United Kingdom
Senior ML & AI Engineer, you will be responsible for: Developing and implementing ML and AI based solutions to enhance and optimize the Beatport customer experience, including semantic search, content recommendation/personalization engines, and audio models for music professionals. Acting as a subject matter expert regarding … develop scalable data architectures to deliver unified and actionable ML/AI intelligence across the data stack. Requirements 4–5 years of direct experience as an ML/AI focused engineer, with 1+ year in a senior capacity preferred. Master’s or PhD degree in Computer Science, Statistics, Mathematics ...

Ecommerce Manager

Hiring Organisation
Zachary Daniels
Location
Bristol, England, United Kingdom
performance of the brand's Shopify store - running the weekly trading rhythm, shipping site changes and improving conversion week by week - while delivering a customer experience that reflects the brand's brand values. You will work alongside our Marketing, Merchandising, Product and Performance teams, and with our developers … never promote what we cannot supply, and protect brand integrity * Trade our DTC site and third-party channels for performance and profitability Customer experience and conversion * Run the on-site testing programme - design, build and read A/B tests, act on the results and roll out what ...

Ecommerce Manager

Hiring Organisation
Zachary Daniels
Location
Bath, England, United Kingdom
performance of the brand's Shopify store - running the weekly trading rhythm, shipping site changes and improving conversion week by week - while delivering a customer experience that reflects the brand's brand values. You will work alongside our Marketing, Merchandising, Product and Performance teams, and with our developers … never promote what we cannot supply, and protect brand integrity * Trade our DTC site and third-party channels for performance and profitability Customer experience and conversion * Run the on-site testing programme - design, build and read A/B tests, act on the results and roll out what ...

Sr. Software Engineer

Hiring Organisation
Tech Mahindra
Location
Reading, England, United Kingdom
countries helping 1100+ clients, TechM provides a full spectrum of services including consulting, information technology, enterprise applications, business process services, engineering services, network services, customer experience & design services, AI & analytics, and cloud & infrastructure services. It is the first Indian company in the world to have been awarded … companies. Job Details Job Title: Sr Software Engineer Location – Reading, UK Salary Range – GBP 55K-65K PA Having 2 to 6 Years of Experience in Appian BPM. Appian Level 2 Certification is mandatory. Hands on experience in APPIAN BPM Process Modeling, Appian BPM Services Dev, Bus Rule Development ...

IT Senior Service Manager

Hiring Organisation
Trusted Technology Partnership
Location
Ringwood, Hampshire, South East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£40,000
environment. You will be responsible, as a team, for the delivery of our support services. You will take responsibility for the end to end customer experience, ensuring service excellence through effective alignment of people, processes and technology. You will identify improvement opportunities, drive change, and ensure ISO management … change initiatives, and project delivery. Champion our commitment to ISO management systems within the support team, embedding best practice and continuous improvement. Skills and Experience: Experience in Service Delivery or IT Service Management (three years preferred), with proven people management experience, a strong track record managing incidents ...

Principal Consultant (Commerce & Digital)

Location
Greater London, England, United Kingdom
part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé … s. The agency is recognized by the Forrester WaveTM Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML’s specialist health network, VML Health, is one of the world ...

Manager, Technology - Energy Trading & Risk Management

Location
Greater London, England, United Kingdom
work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave … pursuit of the next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting, and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value. Overview At Publicis Sapient, we help our clients with ...

Transformation Lead

Hiring Organisation
TXP
Location
London, United Kingdom
Employment Type
Permanent
Salary
£750 - £850 per day
Location: London preferred. Bristol/Manchester considered with mandatory London attendance Tues/Wed. Travel: Approx. two overnight stays per month (expensed). Overview Customer First is a high-profile transformation programme tasked with proving that a new approach to public service transformation can successfully improve customer outcomes … across government. Over a two-year period, the programme must transform four customer facing services from initial exploration and discovery through to implementation, embedding and sustainable operational adoption. This role sits at the centre of that mission. The successful candidate will act as the Transformation Lead across a programme ...

Transformation Lead

Hiring Organisation
TXP
Location
London, United Kingdom
Employment Type
Contract
Contract Rate
£750 - £850/day
Location: London preferred. Bristol/Manchester considered with mandatory London attendance Tues/Wed. Travel: Approx. two overnight stays per month (expensed). Overview Customer First is a high-profile transformation programme tasked with proving that a new approach to public service transformation can successfully improve customer outcomes … across government. Over a two-year period, the programme must transform four customer facing services from initial exploration and discovery through to implementation, embedding and sustainable operational adoption. This role sits at the centre of that mission. The successful candidate will act as the Transformation Lead across a programme ...

Senior Revenue Renewals Specialist

Hiring Organisation
Ellucian
Location
Somerset, United Kingdom
Employment Type
Full Time
richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed … drives strategic conversations with our clients that will contribute to retaining partnerships. They will own and lead the renewals process and enhance the customer experience, all while securing long-term commitments. Success will be defined by identifying key players involved in the decision making process, deciphering and communicating ...

Strategy Manager – London

Location
Greater London, England, United Kingdom
part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé … s. The agency is recognized by the Forrester WaveTM Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML’s specialist health network, VML Health, is one of the world ...

Data Scientist (Fraud)

Location
Greater London, England, United Kingdom
learning models for fraud detection; own their ongoing monitoring and retraining cycles. Design and run experiments to measure the impact of fraud interventions, balancing customer experience against loss reduction. Size fraud typologies across our product lines to inform prioritization and investment decisions. Build and maintain anomaly detection systems … fraud vectors before they scale. Work closely with fraud operations, engineers, product managers, and data analysts to translate model outputs into real-world mitigations. Experience & Background: A strong foundation in statistics with a degree in a quantitative field (Statistics, Mathematics, Engineering, Computer Science, or similar). 3+ years ...

Customer Technical Helpdesk Advisor

Hiring Organisation
Hays Business Support
Location
Telford, Shropshire, Hadley, United Kingdom
Employment Type
Permanent
Salary
£29000/annum £29,000
Your new company The Customer Technical Helpdesk Advisor is responsible for providing high-quality technical support to customers, installers, partners, and internal stakeholders.The role involves diagnosing and resolving technical issues, supporting product configuration and setup, managing customer enquiries, and ensuring a positive customer experience throughout … Investigate faults, identify root causes and recommend appropriate solutions. Escalate complex technical issues to specialist teams where necessary. Maintain accurate and detailed records of customer interactions, investigations and resolutions. Prioritise and manage multiple support cases while meeting agreed service standards. Provide clear and concise technical guidance to both technical ...

Senior Data Scientist

Location
Hatfield, England, United Kingdom
eligible for visa sponsorship now or in the future. Why Ocado? Here at Ocado Logistics it’s our mission to provide an outstanding customer experience for our partners, developing ground-breaking technology, opening multiple sites at an accelerating rate and engaging in exciting new business partnerships around … heart of our UK business and comprise a network of cutting edge warehouses and offices across the country that ensure that we optimise the experience and use our proprietary technology across the supply chain to deliver an exceptional shopping experience. At the same time delivering bags of possibilities ...

Director, Strategic Partnership Development

Location
Greater London, England, United Kingdom
About Us Planet is a leading technology company transforming payments by putting customer experience first. We offer integrated solutions that include payment processing, VAT refunds, dynamic currency conversion, and management services for merchants in the Retail and Hospitality sectors worldwide. In recent years, we have experienced significant growth … months post go-live), providing effective and comprehensive handovers of those relationships and the affiliated pipelines Skills you need 5+ years of Business development experience, ideally within a more complex Partner/ISV related role Experience sourcing, negotiating and signing sizable Partners up to a senior engagement level ...

Field Sales Executive

Hiring Organisation
Instant Connections
Location
Maidstone, Kent, United Kingdom
Employment Type
Full-Time
Salary
£40,000 - £60,000 per annum, OTE
Broadband & Connectivity Solutions Self- Employed | £40,000-£60,000+ OTE | Uncapped Commissions | Permanent Position About Instant Connections At Instant Connections, we believe the strongest customer relationships start with a real conversation. We specialise in face-to-face customer acquisition, helping nationally recognised brands connect directly with the people … activity will include: • Speaking with homeowners through residential door-to-door sales • Introducing EE & BT Group broadband and connectivity solutions • Identifying each customer's individual requirements • Recommending suitable products and packages based on those needs • Explaining broadband speeds, Wi-Fi performance, packages and contract options clearly • Answering questions ...

Engineering Director, Payments Platform

Location
Greater London, England, United Kingdom
challenge at the heart of it: balancing performance, reliability, local complexity, and commercial outcomes in the same system. Small improvements can materially affect customer experience and conversion, while failures are immediately visible. You’ll do well here if you enjoy product infrastructure with clear business impact. This team … technology with business outcomes: Partner closely with Product, Commercial, Risk, Compliance, and regional engineering leaders to ensure platform capabilities directly support Airwallex's growth, customer experience, and regulatory requirements. Who you are We are looking for engineering leaders with deep technical expertise and a strong track record ...

Enterprise Architect - PLM Software

Location
Metropolitan Borough of Solihull, England, United Kingdom
Lifecycle Management (PLM) software. Position Overview As an Enterprise Architect supporting the Marine Design solutions portfolio, you will provide senior architectural leadership across major customer programmes. You will own the end-to-end architecture, ensuring customer strategy, digital transformation goals and Siemens solutions remain aligned. A key part … role is to de-risk the solution by focusing on customer value, technical fit, programme dependencies and future product alignment. Working with customer stakeholders, Business Development, Solution Architects, PMO and delivery teams, you will define the architectural vision, shape long‐term roadmaps and ensure delivery stays aligned ...

Senior Laravel Developer

Location
Greater London, England, United Kingdom
these points sound like you, we want to hear from you! You've got 5 or more years of commercial experience using Laravel. You're passionate about technology and you love solving problems. You enjoy writing consistent, readable and well tested code. You're a self-starter who loves … closely with other members of the engineering team to provide support and guidance. The engineering team works closely with the customer experience (CX) team, so you'll collaborate with them to deliver groundbreaking features our clients need to go about their business. You'll be involved throughout ...