376 to 400 of 1,084 Customer Experience Jobs in the UK

information into insight? Do you thrive on developing reporting solutions, driving continuous improvement, and helping stakeholders make smarter decisions through data? If you have experience leading reporting teams, leveraging tools such as Power BI and SQL, and creating a culture of data-driven decision-making, we'd love … automate processes, improve efficiency, and introduce innovative reporting solutions. Working closely with stakeholders across the group, you'll provide meaningful performance insights that enhance customer experience and operational effectiveness. You'll also play a key role in developing analytical capability within the team, helping colleagues maximise the value ...

various devices daily. Operating with a multi-branded strategy, we offer online entertainment, bingo and slot gaming, along with a social gaming mobile experience, using a mix of proprietary and licensed software. With offices in the UK, Gibraltar, Mauritius and South Africa while being part of a Rank Group … people and entertainment across diverse digital channels. Joining our high-performing and inclusive culture, you'll instantly become part of a team supporting our customer-facing initiatives. We’re looking for a Senior Product Manager to shape the future of connected venue and digital experiences across Mecca and Grosvenor. ...

work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem‐solving creativity. United by our core values and our purpose of helping people thrive in the brave … pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value. As a Principal, you will actively participate in the growth ...

team through day‐to‐day delivery. This is not a traditional senior developer role. We are looking for engineers who think beyond tickets, understand customer outcomes and help create high‐performing engineering teams. Key Responsibilities Deliver Customer Outcomes Design, build and deploy scalable, secure and cloud‐native applications … across Marketplace and Conversion domains. Work closely with Product Managers, Business Analysts, Data Analysts and QA to understand customer problems and translate them into technical solutions. Deliver customer‐facing capabilities that improve conversion, customer experience and commercial outcomes. Take ownership of features from discovery through production. ...

shape how the team does the same. Key Responsibilities Own product strategy and roadmap for a key area of the platform, shaping the customer experience across web and mobile. Partner with engineering to manage priorities, technical trade-offs, and delivery timelines. Use customer research, stakeholder feedback … data insights to identify opportunities and prioritise initiatives. Lead cross-functional teams to deliver roadmap objectives and measure success against key business and customer outcomes. Requirements 47 years product management experience in fintech, payments, or financial services. Experience owning product strategy and roadmaps for complex products. Strong ...

country. The insights we gain help us build scalable, high-performance products using cutting-edge technology, products that give our customers an amazing shopping experience, including our award-winning SmartShop app. In an inclusive, agile environment, you'll have the space to be curious, experiment, and solve complex real … practices across teams. Working closely with Product, Design, and Engineering partners, you'll drive innovation and ensure our Android experiences remain scalable, resilient, and customer-focused. What You'll Do Lead the design, development, and evolution of large-scale Android applications using modern Kotlin-based technologies Own complex technical ...

managing the delivery of enhancements and projects across a WordPress CMS environment , operating on the BigCommerce platform , with a particular focus on integrations, customer experience improvements and online trading capability. Working closely with internal teams and external suppliers, you will ensure projects are delivered efficiently whilst balancing business … objectives, user experience and technical requirements. Key Responsibilities Lead end-to-end delivery of e-commerce projects and platform enhancements Manage initiatives across WordPress CMS , BigCommerce and associated integrations Coordinate delivery involving internal teams, stakeholders and third-party vendors Oversee project plans, budgets, risks and dependencies Ensure successful implementation ...

Senior Product Manager – Customer, Access & Identity Department: Product & Technology Employment Type: Full Time Location: London Reporting To: Group Product Director Description We are looking for an experienced Senior Product Manager to take the lead on our Customer, Access and Identity roadmap, owning a portfolio of initiatives that bring … together our customer data and modernise how customers access our products. This is a pivotal role in shaping how we identify, authenticate, and understand our customers across the business, and in turning a newly combined organisation into a single, coherent customer experience. You will own the product vision ...

career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Energy, were … prepare for Net Zero. As part of an ambitious technology transformation programme, we're modernising our systems and processes to create a more connected, customer-focused experience. This role will play a key part in that journey. We are offering flexible hybrid office-home working, with travel ...

influencers. Partner with our pre & post sales teams as well as senior and executive internal stakeholders to remove roadblocks, create opportunity and ensure customer success and long term value for the customer. Manage, track and report sales activities through Salesforce, Sales Navigator and 6Sense. Based on regional needs, craft … customers; look for opportunities to adopt additional products and introduce sales team members to additional internal buyers for cross‐sell opportunities. Proactively transition the customer to the customer team following the close of the initial customer sale to ensure a smooth customer transition and onboarding. Travel ...

regional marketing strategies aligned with business objectives across the EMEA region. Own integrated marketing plans, campaigns, and event programmes to drive pipeline growth and customer engagement. Manage regional marketing budgets and optimise investment based on campaign performance and ROI. Lead the planning and delivery of executive events, customer … campaign success metrics. Partner closely with Sales, Product Marketing, and other cross-functional stakeholders to support go-to-market initiatives. Ensure a consistent customer experience and messaging across all regional marketing activities. Provide leadership and guidance to marketing and event team members where required. Potential line management ...

implement sales strategies to achieve and exceed territory targets. Build, maintain, and strengthen relationships with key customers, distributors, and industry stakeholders. Conduct regular customer visits throughout Scotland, Northern Ireland, and the Republic of Ireland. Analyse sales performance, market trends, and competitor activity to inform business strategy and decision-making. … Prepare and present regular sales reports and forecasts to senior management. Work closely with marketing, product, and customer service teams to enhance customer experience and support business growth. Represent our client at industry events, trade shows, exhibitions, and networking opportunities. Maintain accurate records and sales activity through ...

Customer Service Advisor Location: City of London Salary: 15 per Hour Hours: 2pm - 11pm/Hybrid working, 3 days in the office and 2 days from home. Are you passionate about delivering outstanding customer service? Do you enjoy speaking with people and solving problems? We're recruiting … behalf of a growing fintech company looking for a Customer Service Advisor to join their friendly and supportive team. This is a fantastic opportunity to build your career within an innovative business that offers excellent training, career progression and a positive working environment. Key Responsibilities Handling inbound customer ...

Customer Service Advisor Location: City of London Salary: £15 per Hour Hours: 2pm - 11pm/Hybrid working, 3 days in the office and 2 days from home. Are you passionate about delivering outstanding customer service? Do you enjoy speaking with people and solving problems? We're recruiting … behalf of a growing fintech company looking for a Customer Service Advisor to join their friendly and supportive team. This is a fantastic opportunity to build your career within an innovative business that offers excellent training, career progression and a positive working environment. Key Responsibilities Handling inbound customer ...

from planning and configuration to go-live, ensuring a smooth rollout and excellent user adoption. A key part of the role is delivering engaging customer training and onboarding, both remotely and on-site, helping users gain confidence and maximise the value of the solution. You'll also work closely … with Product, Sales and Customer Success teams to provide a seamless customer experience. What you'll bring: Experience delivering software implementations or customer onboarding projects. Experience providing customer training, workshops or user enablement. Strong customer-facing, communication and stakeholder management skills. Knowledge ...

local companies. You will manage the complete B2B sales journey, from prospecting and generating new leads through to closing deals and ensuring a seamless customer handover. Key Responsibilities Develop and maintain strong, long-term relationships with local business customers Identify new business opportunities and proactively build your sales pipeline … Manage the complete B2B sales process from initial enquiry through to vehicle delivery Understand each customer's individual requirements and provide tailored vehicle and finance solutions Develop your knowledge of the brand's product range, business leasing options, and insurance products Consistently achieve and exceed individual sales and performance ...

they help customers modernise onboarding, strengthen compliance processes and combat increasingly sophisticated fraud threats through a market-leading SaaS platform. Having established a strong customer base across multiple international markets, the business is now investing significantly in its UK growth strategy and is seeking an experienced commercial leader … prevention. As identity fraud, synthetic identities and AI-enabled attacks continue to evolve, organisations are increasingly investing in technologies that improve trust, security and customer onboarding experiences. This role will place you at the forefront of that transformation. Working directly with the founders and executive leadership team, you will ...

/BPaaS Sales Lead based in the UK&I region. This remote position will include client visits. The role is for our Agentic AI Customer Service business and involves partnering with senior executives to deliver AI‐driven BPO and BPaaS solutions. Key Responsibilities Market‐maker who proactively initiates … thought leader, participating in industry forums, panels, and client advisory boards to elevate the brand. Required Qualifications Ideally 15+ years of experience in BPO/Business Process Services sales focused on transformative outsourcing and contact centre models. Demonstrated success with large, complex global BPO deals, ideally exceeding ...

custom covers, AI moderation, audit logs, and priority support. Founded in 2021, we are building a product that sits at the intersection of employee experience, workplace culture, and practical software. We are now looking for a Director of Sales to turn strong product-market resonance into a repeatable, scalable … internal processes. Improve sales fundamentals: CRM discipline, forecasting, reporting, conversion analysis, and pipeline hygiene. Feed market insight back into product, pricing, packaging, onboarding, and customer experience. Build the foundations for future sales hiring, whether that becomes SDR, AE, partnerships, or customer growth support. Represent the voice ...

receive an alert: Chief Digital and Information Officer Date: 16 Mar 2026 Location: Gatwick, GB Salary: Up to £175,000 per annum dependent upon experience Contract Type: Permanent – Full Time Security Level: SC Base Location: Aviation House, Gatwick We are the UK's aviation and aerospace regulator and recognised … caa.co.uk The Role The Chief Digital and Information Officer will lead the organisation’s digital and change modernisation, using emerging technologies to enhance employee experience, drive efficiency, and support high-quality service delivery in line with an evolving target operating model. The role holder will lead and direct ...

Responsibilities Deliver operational excellence through product thinking: work with product managers, engineers and designers to translate operational challenges into product experiences. Product Development: share customer feedback, pain points and ideas with the Product Team and help shape our product and what we build next. Customer Service Collaboration: work … closely with the customer service team to ensure efficient, compliant and empathetic communication with our customers. Operational Delivery: ensure accurate, efficient, compliant and delightful delivery of key operational elements of the customer journey. Data and Monitoring: own key performance and risk indicators to improve customer experience ...

Responsibilities Deliver operational excellence through product thinking: work with product managers, engineers and designers to translate operational challenges into product experiences. Product Development: share customer feedback, pain points and ideas with the Product Team and help shape our product and what we build next. Customer Service Collaboration: work … closely with the customer service team to ensure efficient, compliant and empathetic communication with our customers. Operational Delivery: ensure accurate, efficient, compliant and delightful delivery of key operational elements of the customer journey. Data and Monitoring: own key performance and risk indicators to improve customer experience ...

exciting opportunities in the market. We're recruiting on behalf of a global technology business that's changing the way retailers approach sustainability and customer engagement. Following continued international success, they're investing heavily in the UK and building a brand new sales team to support their next phase … highly consultative sales role where you'll build trusted relationships, understand your customers' businesses and demonstrate how innovative technology can improve operations, enhance the customer experience and deliver long term commercial value. Package: 35,000 to 45,000 basic salary. Up to 20% annual bonus. Company car. ...

exciting opportunities in the market. We're recruiting on behalf of a global technology business that's changing the way retailers approach sustainability and customer engagement. Following continued international success, they're investing heavily in the UK and building a brand new sales team to support their next phase … highly consultative sales role where you'll build trusted relationships, understand your customers' businesses and demonstrate how innovative technology can improve operations, enhance the customer experience and deliver long term commercial value. Package: £35,000 to £45,000 basic salary. Up to 20% annual bonus. Company car. ...

exciting opportunities in the market. We're recruiting on behalf of a global technology business that's changing the way retailers approach sustainability and customer engagement. Following continued international success, they're investing heavily in the UK and building a brand new sales team to support their next phase … highly consultative sales role where you'll build trusted relationships, understand your customers' businesses and demonstrate how innovative technology can improve operations, enhance the customer experience and deliver long term commercial value. Package: £35,000 to £45,000 basic salary. Up to 20% annual bonus. Company car. ...