701 to 725 of 1,092 Customer Experience Jobs in the UK

Banking Channels, CIIOM to lead the Contact Centre and digital conversation agenda, shaping strategy for voice and chat channels. The role focuses on improving customer experience, driving digital adoption and delivering cost efficiencies through channel shift and automation. You will oversee onshore and offshore teams, set roadmaps ...

Perk is seeking a Senior Software Engineer for the Billing-oriented frontend, focused on owning the end-to-end customer experience and shaping front-end architectures. You will participate in design, code, and define best practices within a small, cross-functional squad. The role emphasizes ownership, collaboration with ...

build our sales engine. This unique role focuses on improving sales efficiency and partnering with local teams, ensuring smooth operations across marketing, sales, and customer experience functions in EMEA. The ideal candidate will have 8+ years in business strategy and operations, especially within AI/SaaS environments ...

Title: Customer Service Operations Team Leader Location: Wolverhampton, WC1 From January 2027, the location will be WV10 Job Length: 12 Month FTC Full Time Competitive Salary with extensive benefits: Monthly product allowance alcoholic & non-alcoholic options available Private Medical options Life Assurance Company bonus scheme Access to 24/… single, consistent goal: ensuring our people thrive. About the role: We are now recruiting for Operations & Insights Team Leader to ensure the customer service centre operates efficiently and delivers high-quality customer service. The role will work closely with the Team Leaders and help meet service levels, quality ...

agent-led flow - one that collects precise, validated data through a natural conversation - can deliver better data quality, a better quote, and a better customer experience than any form ever could. Malcolm is that infrastructure. We sit between the AI agent and the insurer’s quoting API, handling ...

across UK and international operations. You will develop roadmaps, build business cases and work with senior teams to drive governance, benefit realization and better customer experiences. #J-18808-Ljbffr ...

AKQA in London seeks an Executive Technical Director to lead technology-driven transformation for clients, shaping AI-enabled products and customer experiences. You’ll translate business ambition into technology strategy, drive end-to-end architecture, and partner with C-level clients to define roadmaps. This role blends strategic thinking ...

innovative services and revenue opportunities. You will drive agile transformation, champion cloud and on‐prem capabilities, and help simplify complex networks to deliver exceptional customer experiences. #J-18808-Ljbffr ...

building a high-performing team and integrating data-driven decision-making into design. You will partner with Product, Engineering, and Marketing to enhance customer experiences through evidenced-based design practices and AI tools. This position offers the chance to shape the future of design within the fintech sector. #J ...

analytical problems using advanced data science methods. You will lead data initiatives across the organization, collaborating with multidisciplinary teams to reduce risk and improve customer experience. The role emphasizes leadership, rigorous statistical analysis, and delivering scalable data pipelines for production. It offers hybrid working with time in the London ...

Manager, within the Argos Online Pay & Fraud team, will define and own the Gift Card roadmap, delivering high‐impact initiatives that drive revenue and customer experience. You’ll work at the intersection of Product, Technology and Commercial teams, collaborating across squads, partners and vendors to launch new features, manage ...

Product Support Lead | Derby - Hybrid | Permanent | £Competitive Salary + Benefits Do you want to help shape the Future of Customer Support in a High-Growth Cyber Security Business... We're partnering with an innovative and fast-growing secure communications company at the forefront of hardware encryption technology. Based … best-in-class team from the ground up. About the role As Lead Product Support Engineer, you'll be the driving force behind customer support, combining hands-on technical expertise with the opportunity to shape and develop a scalable support organisation. Initially, you'll act as the technical lead ...

reporting and offline incident work as directed by senior team members or leadership Documenting application flows, upstream/downstream impacts during outages, and customer experience in failure scenarios What You'll Bring: Solid experience with network technologies: Proxy devices (SkyHigh), F5 load balancing (SSLO), Firewalls (Fortigate … authentication A track record of troubleshooting complex networking issues Familiarity with configuration management tools such as Forward Networks and HPNA Experience working across time zones with colleagues globally, with flexibility around working hours where needed If this sounds like a good match, apply now! Production Specialist - Security ...

opportunities and client growth. Work closely with technical and service delivery teams to develop effective solutions. Assist with client onboarding and ensure a positive customer experience. Represent the business at networking and industry events. Experience Required Experience working within accountancy, financial services or another regulated professional services … environment. A strong understanding of how technology supports business operations, compliance and client service delivery. Previous experience in a technical, consultancy or client-facing technology role. Strong communication and stakeholder management skills. Commercial awareness and the ability to identify opportunities for improvement. A consultative approach with excellent problem-solving ...

this. Please note this is a 12-month FTC maternity cover. About the team: Our product teams work across the full customer journey to unlock opportunities that build value for our customers and enable commercial growth. In order to maximise the impact of these teams we are evolving … holidays. The impact you'll have: As a Product Designer, you'll play a key role in elevating product quality and consistency across loveholidays' customer-facing experience. Working within your product team you'll own the design evolution of key user journeys and touchpoints. You'll help your team ...

Director, UKI Expansion Sales to lead growth in the UK and Ireland. You will manage expansion sales and influence C-level stakeholders on customer experience through AI-powered solutions. The ideal candidate will have extensive experience in enterprise SaaS sales with a proven track record of exceeding ...

highly regarded digital business that reaches millions of consumers every week. Sitting within a cross functional product environment, you will use data to shape customer experiences, influence product strategy, and drive measurable business outcomes. You will take ownership of key analytics initiatives while helping to develop best practice across … deeply embedded within product development. They offer a collaborative environment where analysts work closely with Product, Engineering, Design, and Research teams to solve complex customer challenges. The Role As a Senior Data Analyst, you will: Partner with product teams to define success metrics and measurement frameworks Establish robust governance ...

with a leading consumer business looking to hire a Lead UX Designer to play a key role in shaping the future of its digital customer experience. This is an opportunity to work closely with Product, Engineering and commercial teams to create intuitive, customer-focused digital experiences that deliver … measurable business value. You'll be responsible for leading UX initiatives from discovery through to delivery, helping to improve customer journeys across web and mobile platforms. What You'll Be Doing Lead end-to-end UX projects from research and discovery through to final designs Conduct user research, usability ...

software and telematics with 25+ years behind them and plenty of growth still in front of them. The proposition is strong, the customer experience is a genuine differentiator and the commercial ambition is clear. The focus is dealer and OEM. Not transactional, not spray and pray. Think corporate … long-term value Driving revenue through consultative sales activity and smart account development Bringing strategic insight and best practice into dealer conversations so the customer stays front and centre Working closely with internal teams to make sure delivery is slick and the experience matches the promise What ...

team Our Web Engineering team sits at the heart of Zopa, building the web experiences that power customer acquisition, customer servicing and the internal tools our teams rely on. Working closely with Product, Design, Marketing and Backend teams, we deliver fast, scalable and accessible experiences that make … high‐performance applications with our current frontend ecosystem. You’ll influence architecture, drive engineering best practices and solve complex technical challenges while delivering exceptional customer experiences. This is a hands‐on role with broad technical ownership, spanning technical design, implementation, experimentation, performance optimisation and continuous improvement. You’ll also ...

line team where required. Identify recurring issues and recommend service improvements. Keep technical knowledge up to date and complete relevant certifications. Provide occasional onsite customer support and participate in an out-of-hours support rota. Work on a rotating shift pattern: 8:00am - 4:30pm 9:30am - 6:00pm … About You We're looking for someone who is passionate about IT, enjoys problem-solving, and delivers excellent customer service. You'll have: Previous experience in a 2nd Line Support or similar IT support role. Strong knowledge of Microsoft Windows operating systems. Experience with Active Directory ...

OnBuy? OnBuy are an online marketplace who are on a mission of being the best choice for every customer, everywhere. We have recently been named one of the UK's fastest-growing tech companies in the Sunday Times 100 Tech list. All achievements we are very proud … platform across both front‐end and back‐end systems. As a Senior Full Stack Engineer, you will own engineering delivery end‐to‐end; from customer‐facing experiences to underlying services and data systems. You will operate within a cross‐functional team and be accountable for shipping high‐quality, scalable ...

thousands of restaurant, grocery and convenience partners across the globe. Just Eat Takeaway.com is looking to hire a Backend Software Engineer for our Customer Order Platform team. You'll design and develop scalable, high-quality software solutions that enhance the customer experience on a global scale. Location … best practices, including data structures, design patterns, microservices, event-driven architectures, object-oriented design, and code optimization. Proficient in DevOps practices with hands-on experience in CI/CD pipelines Our teams forge connections internally and work with some of the best-known brands on the planet, giving ...

Benefits Build resilient cloud platforms that support critical national services. We're recruiting Site Reliability Engineers to join a global leader in AI-powered customer experience and cloud technology. Following the award of a major government programme, they're expanding their engineering teams to build and support highly … post-incident reviews and driving continuous service improvements Supporting containerised workloads using Kubernetes and Docker What we're looking for You'll ideally have experience in a Site Reliability Engineering, Production Engineering, Cloud Operations or NOC environment with exposure to: Linux systems administration AWS cloud infrastructure Kubernetes and Docker ...

smarter, faster and as effectively as we can. This is not just about efficiency; it is about creating a council that is insight‐led, customer‐focused and able to adapt to a rapidly changing world. We are now seeking an exceptional Chief Innovation, Technology and Digital Officer to help … organisation‐wide leadership role at the heart of our transformation. You will shape how we harness digital, data and technology to modernise services, improve customer experience, strengthen decision‐making and empower our workforce. Working as a key member of the Senior Leadership Team, you will be a visionary ...