951 to 975 of 1,245 Customer Experience Jobs in the UK

of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and … Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team: You will be part of a team of analysts using global data from the largest real-time fraud detection platform to optimise solutions for our enterprise customers. About the role: As a Senior Fraud Data Analyst , you’ll use global data … scale data analysis to investigate suspicious behavior and provide insights that lead to immediate real-world impact. You will underline the value of your recommendations by leveraging your deep experience with operational measures within industry and your ability to quickly translate customers’ fraud KPIs into opportunities. You’ll leverage a real-time platform analyzing billions of transactions per month More ❯

of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and … Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team: You will be part of a team of analysts using global data from the largest real-time fraud detection platform to optimise solutions for our enterprise customers. About the role: As a Senior Fraud Data Analyst , you’ll use global data … scale data analysis to investigate suspicious behavior and provide insights that lead to immediate real-world impact. You will underline the value of your recommendations by leveraging your deep experience with operational measures within industry and your ability to quickly translate customers’ fraud KPIs into opportunities. You’ll leverage a real-time platform analyzing billions of transactions per month More ❯

the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo. … tailored recommendations, proactive insights, and intuitive experiences, we help customers make better financial decisions while strengthening their connection with the bank. Every model we build directly enhances the banking experience, making it more seamless, engaging, and rewarding. Our Personalisation Data team brings together experts across four key disciplines: Analytics Engineers, Data Analysts, Machine Learning Scientists, and Data Scientists. As … a Lead Machine Learning Scientist, you'll develop models that make every customer interaction more relevant and timely, ensuring they receive products and services tailored to their needs. From intelligent recommendations and predictive insights to seamless discovery and real-time personalisation, our Machine Learning Scientists tackle challenges that directly improve customer outcomes. Whether it's surfacing the right More ❯

the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo. … tailored recommendations, proactive insights, and intuitive experiences, we help customers make better financial decisions while strengthening their connection with the bank. Every model we build directly enhances the banking experience, making it more seamless, engaging, and rewarding. Our Personalisation Data team brings together experts across four key disciplines: Analytics Engineers, Data Analysts, Machine Learning Scientists, and Data Scientists. As … a Lead Machine Learning Scientist, you'll develop models that make every customer interaction more relevant and timely, ensuring they receive products and services tailored to their needs. From intelligent recommendations and predictive insights to seamless discovery and real-time personalisation, our Machine Learning Scientists tackle challenges that directly improve customer outcomes. Whether it's surfacing the right More ❯

be responsible for delivering complex security projects on time, within scope, and within budget. You’ll work closely with internal teams and external clients, ensuring seamless execution and excellent customer experience. Key Responsibilities: Lead and manage end-to-end delivery of security-related projects Develop project plans, manage resources, and track progress against milestones Identify and mitigate risks, ensuring … methodology About You We’re looking for a strong communicator and organised problem-solver with a proven track record in project management within IT or cyber security. Essential Skills & Experience: Demonstrable experience as a Project Manager in IT/Network Security projects Strong stakeholder management and communication skills Ability to manage multiple projects simultaneously in a fast-paced More ❯

a pro-active and driven individual to join as an Account Manager for the UK E-commerce Division. This a key position within the business so looking for ambitious, customer focused individuals to come and be part of this fabulous team! This is a Fixed Term Contract until March 2026. Collaborating with divisional Sales Teams, you will be using … your experience within ecommerce to build and establish relationships with on of our biggest ecommerce accounts, as well as working with some newer accounts, in line with our growth strategy. There is an element of new business development & on-boarding to enhance the e-commerce business unit. This is a customer facing role working in partnership with our … updates and supporting during tender updates and new proposals. As a strong sales professional and natural 'people-person', you will thrive on networking with the wider sales teams and customer sites to allow to you to identifying new growth areas, drive performance through engagement and awareness to maximise revenue to support the account strategy and plans. Working with our More ❯

creating a dedicated Project Management Office (PMO). The PMO function is being designed and rolled out now, and will require ongoing build, nurture, and refinement to deliver brilliant customer experiences through consistently well-managed projects. The Project Management Officer role is a step-up into leadership ideal for an ambitious Project Coordinator or Junior Project Manager who is … taking on day-to-day line management responsibilities (with structured support from the Head of Operations and HR Manager) Ensure clients, colleagues, and third parties have a seamless experience across every project Drive the design, rollout, and continuous improvement of the PMO function For the right candidate, this role offers a clear growth path to PMO Manager as the … as escalation point for governance issues, risks, and decisions. Liaise with Finance on project milestones, budgets, and invoicing. Continuous Improvement Monitor PMO team performance against agreed measures (compliance, efficiency, customer satisfaction). Lead focus groups and initiatives to refine processes, templates, and tools. Promote the PMO across the business as a driver of project excellence and customer experience. More ❯

Liberty customers, delivering professional, friendly, and efficient service in-store and online. You'll handle enquiries, support services like Click & Collect, Returns, and Mail Order, and ensure a seamless customer experience. Key Responsibilities: Respond to queries promptly and professionally (in-person, phone, online) Resolve issues quickly, aiming for first-time resolution Use systems like POS, Zendesk, and AX Dynamics … efficiently Maintain high standards in communication, presentation, and organisation Represent Liberty’s values and service excellence What You’ll Need: Customer service experience (retail, hospitality, or travel preferred) Strong communication skills Calm, organised, and solution-focused Luxury brand experience is a plus KPIs: Response and resolution times Customer satisfaction scores Accuracy and task completion More ❯

Liberty customers, delivering professional, friendly, and efficient service in-store and online. You'll handle enquiries, support services like Click & Collect, Returns, and Mail Order, and ensure a seamless customer experience. Key Responsibilities: Respond to queries promptly and professionally (in-person, phone, online) Resolve issues quickly, aiming for first-time resolution Use systems like POS, Zendesk, and AX Dynamics … efficiently Maintain high standards in communication, presentation, and organisation Represent Liberty’s values and service excellence What You’ll Need: Customer service experience (retail, hospitality, or travel preferred) Strong communication skills Calm, organised, and solution-focused Luxury brand experience is a plus KPIs: Response and resolution times Customer satisfaction scores Accuracy and task completion More ❯

Operations Analytics Manager to join our Centralised Analytics team at Zopa. In this high-impact role, you'll lead the analytics function for our Operations department - empowering teams across Customer Services, Complaints, Fraud, and more with the data, insights and scalable reporting they need to deliver outstanding customer experiences. This is more than just a reporting role. You … be diving into Lead Zopa's AI Analytics Evolution - Spearhead AI adoption in Operations using our rich text data to deliver powerful insights. Shape how AI transforms areas like customer understanding and root cause analysis. Support the Growth of "Biscuit" - Provide critical MI to enable operational scaling of Zopa's new current account, supporting data-led decisions across onboarding … toolkit. Strong stakeholder management skills - you thrive on building relationships, understanding business needs, and communicating insights clearly and effectively. Strong coding skills - a SQL expert , and Python and DBT experience an advantage - you're comfortable navigating and querying complex datasets with confidence and efficiency. Experience building dashboards using data visualisation tools such as Tableau , Power BI , Looker , or More ❯

a significant data or analytics component, presenting the results to relevant stakeholders. Understand and support different stakeholder data requirements. Triage and fulfil operational reporting requests from different stakeholders. Skills, Experience and Qualifications Essentials: Experience in analysing problems to identify root causes, assess associated impacts and driving effective solutions Exposure & understanding of SQL/other programming languages and familiarity … with Excel/GSheets Communication/storytelling skills - ability to translate your analysis to all levels of stakeholders Nice to have: Experience as an analyst; handling large datasets and conducting technical analysis. Experience using and building data visualisation tools. Experience in a logistics environment. About You We're looking for someone of graduate caliber, either through formal … education or demonstrable experience, to join our team. You'll have A can-do attitude and a genuine desire to learn and grow. High levels of enthusiasm and self-drive are essential, An ability to self-manage effectively. Strong time management skills Good interpersonal skills, and the ability to communicate clearly with colleagues at all levels within the organization More ❯

a significant data or analytics component, presenting the results to relevant stakeholders. Understand and support different stakeholder data requirements. Triage and fulfil operational reporting requests from different stakeholders. Skills, Experience and Qualifications Essentials: Experience in analysing problems to identify root causes, assess associated impacts and driving effective solutions Exposure & understanding of SQL/other programming languages and familiarity … with Excel/GSheets Communication/storytelling skills - ability to translate your analysis to all levels of stakeholders Nice to have: Experience as an analyst; handling large datasets and conducting technical analysis. Experience using and building data visualisation tools. Experience in a logistics environment. About You We're looking for someone of graduate caliber, either through formal … education or demonstrable experience, to join our team. You'll have A can-do attitude and a genuine desire to learn and grow. High levels of enthusiasm and self-drive are essential, An ability to self-manage effectively. Strong time management skills Good interpersonal skills, and the ability to communicate clearly with colleagues at all levels within the organization More ❯

a significant data or analytics component, presenting the results to relevant stakeholders. Understand and support different stakeholder data requirements. Triage and fulfil operational reporting requests from different stakeholders. Skills, Experience and Qualifications Essentials: Experience in analysing problems to identify root causes, assess associated impacts and driving effective solutions Exposure & understanding of SQL/other programming languages and familiarity … with Excel/GSheets Communication/storytelling skills - ability to translate your analysis to all levels of stakeholders Nice to have: Experience as an analyst; handling large datasets and conducting technical analysis. Experience using and building data visualisation tools. Experience in a logistics environment. About You We're looking for someone of graduate caliber, either through formal … education or demonstrable experience, to join our team. You'll have A can-do attitude and a genuine desire to learn and grow. High levels of enthusiasm and self-drive are essential, An ability to self-manage effectively. Strong time management skills Good interpersonal skills, and the ability to communicate clearly with colleagues at all levels within the organization More ❯

a significant data or analytics component, presenting the results to relevant stakeholders. Understand and support different stakeholder data requirements. Triage and fulfil operational reporting requests from different stakeholders. Skills, Experience and Qualifications Essentials: Experience in analysing problems to identify root causes, assess associated impacts and driving effective solutions Exposure & understanding of SQL/other programming languages and familiarity … with Excel/GSheets Communication/storytelling skills - ability to translate your analysis to all levels of stakeholders Nice to have: Experience as an analyst; handling large datasets and conducting technical analysis. Experience using and building data visualisation tools. Experience in a logistics environment. About You We're looking for someone of graduate caliber, either through formal … education or demonstrable experience, to join our team. You'll have A can-do attitude and a genuine desire to learn and grow. High levels of enthusiasm and self-drive are essential, An ability to self-manage effectively. Strong time management skills Good interpersonal skills, and the ability to communicate clearly with colleagues at all levels within the organization More ❯

our Fans and Colleagues by driving efficiency, speed, and accuracy through automation. As part of our team, you will play a key role in shaping the future of our customer and operational processes, ensuring they are seamless and impactful. The Role: We are looking for a strategic and hands-on Automation Chapter Lead to provide technology leadership for our … automation capabilities. You will collaborate with Enterprise Architects, Automation Architects, and subject matter experts to design and deliver best-in-class automation solutions focused on enhancing customer experience. Key Responsibilities: Lead the engineering and development of automation features that deliver real customer value, guiding your team toward engineering excellence. Set, define, and communicate standards and best practices while … skills in written and verbal English, with the ability to articulate complex decisions clearly and concisely. High initiative, motivation, and a strong commitment to quality, accuracy, and efficiency. Proven experience managing multiple priorities in parallel while maintaining focus on what matters most. A passion for leading, mentoring, and fostering a collaborative, multicultural engineering environment. Extensive experience (15+ years More ❯

worldwide. As we scale rapidly across markets, we're building a culture of excellence, impact, and enablement. We believe in empowering our go-to-market teams to deliver extraordinary customer experiences-and that starts with world-class enablement. Position Overview We are seeking a dynamic and experienced Director, Global Enablement to lead the enablement strategy across our entire customer … and support. This is a senior leadership position responsible for architecting and driving a comprehensive, cohesive enablement strategy that supports high performance and operational excellence for our Sales, Implementation, Customer Success, and Support teams. This role will oversee a global team of Enablement Managers, build and manage metrics to measure success, and ensure effective delivery of programs that drive … adoption, capability, and consistency across all customer-facing functions. Key Responsibilities Define and execute the global enablement strategy in alignment with company priorities and revenue goals. Partner cross-functionally with Sales, Implementation, CS, Support, Product Marketing, and RevOps to identify skill gaps, tooling needs, and process improvements. Own the end-to-end enablement roadmap across onboarding, continuous learning, product More ❯

Connect Job ID: Amazon Development Center U.S., Inc. As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon's unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers' businesses through delivery of intuitive … and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon's real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. The Principal Applied Scientist will drive the scientific vision for … the team and across AWS. We're looking for scientists who can maintain high standards while moving quickly, prioritizing both rapid experimentation and responsible AI development to deliver measurable customer impact. Responsibilities Drive the scientific vision of teams in the organization and advise technical leadership on scientific challenges Initiate and lead the design and delivery of science solutions that More ❯

this role, you'll create seamless, meaningful installation and end-user experiences by weaving together the best of technology, steerable assets, and market insight. If you care deeply about customer satisfaction, love bringing teams together to find innovative solutions, and want to be part of a purpose-driven mission, this could be the perfect opportunity for you. Here's … understand the key problems and value Build a great Product Roadmap that pulls together the best of SAAS, Kraken, Microsoft Dynamics and in-house products to create the best customer and business experience Identify new technology and market trends to best exploit our existing Smart meter new connections business Responsible for defining and driving the technology roadmap for … and drive an agile and adaptable approach to change Are we the perfect match? You bring a strong foundation in product leadership, through a degree or equivalent hands on experience You understand developer and end-customer experiences deeply and care about improving every step of the journey You're confident working in agile environments, with a focus on More ❯

This growing and successful Software consultancy are looking for: The Application Support Specialist will be responsible for assisting the growing customer base with technical and operational queries across a wide range of business processes. Your duties will include responding to system operation inquiries, documenting the issues, and working towards the optimal solution. The right person for this role will … demonstrate initiative, with the ability to work independently or as part of a team. Excellent communication skills and a friendly empathetic manner. Ability to work under pressure and manage customer experience. Strong written and verbal communication skills with the ability to translate business requirements into technical information. Preferred Qualifications and Experience A person applying for this role must … Business Management Software systems OR a Degree or third level qualification in Computer Science, Accounting or Business. OR a good knowledge of financial and management reporting & a financial acumen. Experience in any of the following is desirable but not essential as training will be provided: Strong knowledge of Databases, like SQL Server, MySQL including SQL scripting & SQL Admin Studio. More ❯

This growing and successful Software consultancy are looking for: The Application Support Specialist will be responsible for assisting the growing customer base with technical and operational queries across a wide range of business processes. Your duties will include responding to system operation inquiries, documenting the issues, and working towards the optimal solution. The right person for this role will … demonstrate initiative, with the ability to work independently or as part of a team. Excellent communication skills and a friendly empathetic manner. Ability to work under pressure and manage customer experience. Strong written and verbal communication skills with the ability to translate business requirements into technical information. Preferred Qualifications and Experience A person applying for this role must … Business Management Software systems OR a Degree or third level qualification in Computer Science, Accounting or Business. OR a good knowledge of financial and management reporting & a financial acumen. Experience in any of the following is desirable but not essential as training will be provided: Strong knowledge of Databases, like SQL Server, MySQL including SQL scripting & SQL Admin Studio. More ❯

Job description: Job Title: Field Service Engineer Our client has over 30 years of industry experience and specialises in delivering critical power solutions to businesses across a diverse customer base. They are expanding their service and support team and are looking for an 18th Edition certified electrician to train with them to become a Field Service Engineer. ROLE … maintenance manuals, and installation guidelines. Your goal is to complete tasks to a high standard, following established processes and collaborating effectively within a team environment. As a professional and customer-focused Field Service Engineer, you will represent the client. Your role will involve technical site analysis to resolve customer issues and perform field service duties related to a … work is completed to the highest standards and in line with company, industry, and site-specific guidelines. Be a professional representative of the company at all times, with a customer-focused and solution-oriented approach. Supporting colleagues and contributing to the day-to-day success of the service department. Attending training and development sessions to stay current with technology More ❯

days on 2 days off) Holidays: ?21 days plus bank holidays increases to 23 days plus bank holidays after 1 years service Are you a tech lover, with customer service experience? We are looking for passionate and dedicated Technical Customer Service Advisors to assist our Verisure colleagues in the field. This role will suit a problem solver … Youll diagnose and resolve complex technical issues related to our alarm security systems, Arlo cameras, and proprietary software. Support is delivered through phone, web chat, and email. Delivering Outstanding Customer Service: Youll offer top-notch support to our sales security consultants and field technicians, fostering strong, collaborative relationships with on-site colleagues. Conducting Alarm Testing & Troubleshooting: Youll carry out … ability to accurately document and report testing outcomes. Collaborative Spirit: Youre a team player who actively contributes ideas and expertise to help achieve our goals and deliver an exceptional customer experience. Benefits Package: At Verisure, we value our team members and offer a comprehensive benefits package to enhance your experience: Enjoy your birthday off as a special treat. More ❯

days on 2 days off) Holidays: ?21 days plus bank holidays increases to 23 days plus bank holidays after 1 years service Are you a tech lover, with customer service experience? We are looking for passionate and dedicated Technical Customer Service Advisors to assist our Verisure colleagues in the field. This role will suit a problem solver … Youll diagnose and resolve complex technical issues related to our alarm security systems, Arlo cameras, and proprietary software. Support is delivered through phone, web chat, and email. Delivering Outstanding Customer Service: Youll offer top-notch support to our sales security consultants and field technicians, fostering strong, collaborative relationships with on-site colleagues. Conducting Alarm Testing & Troubleshooting: Youll carry out … ability to accurately document and report testing outcomes. Collaborative Spirit: Youre a team player who actively contributes ideas and expertise to help achieve our goals and deliver an exceptional customer experience. Benefits Package: At Verisure, we value our team members and offer a comprehensive benefits package to enhance your experience: Enjoy your birthday off as a special treat. More ❯

days on 2 days off) Holidays: ?21 days plus bank holidays increases to 23 days plus bank holidays after 1 years service Are you a tech lover, with customer service experience? We are looking for passionate and dedicated Technical Customer Service Advisors to assist our Verisure colleagues in the field. This role will suit a problem solver … Youll diagnose and resolve complex technical issues related to our alarm security systems, Arlo cameras, and proprietary software. Support is delivered through phone, web chat, and email. Delivering Outstanding Customer Service: Youll offer top-notch support to our sales security consultants and field technicians, fostering strong, collaborative relationships with on-site colleagues. Conducting Alarm Testing & Troubleshooting: Youll carry out … ability to accurately document and report testing outcomes. Collaborative Spirit: Youre a team player who actively contributes ideas and expertise to help achieve our goals and deliver an exceptional customer experience. Benefits Package: At Verisure, we value our team members and offer a comprehensive benefits package to enhance your experience: Enjoy your birthday off as a special treat. More ❯

business, with a digital credit card launched in 2018, and a pipeline of consumer finance solutions in the making. They are on a mission to redefine the consumer finance experience and liberate customers from needless complexity, wasted time and frustration. Or as they say it, Make Simple. This is a chance to make a real impact in a growing … feature and clean sets, and modelling using Machine Learning. You'll develop and deploy machine learning models that power real-world decisions - from underwriting to fraud detection to optimise customer conversion. This is an end-to-end role: data wrangling, model development, evaluation, and performance monitoring. As a Data Scientist, you'll play a key role in the end … agile, innovative team, developing cutting-edge solutions that are transforming the world of credit risk. Your work will have a real-world impact, driving smarter decisions and enhancing our customer experience. They are seeking a curious, hands-on Senior Data Scientist and the successful candidate must have the right to work in the UK and meet the following criteria More ❯