951 to 975 of 1,060 Customer Experience Jobs in the UK

take full advantage of the most feature rich and highest performing cloud network? Join a team of passionate experts dedicated to solving complex customer challenges through cloud migration and modernization. This is not just about lift-and-shift - you will act as a central point connecting migrations, data … agentic transformation to deliver compelling customer outcomes. You will work with some of the biggest and most prestigious businesses in the UK and Ireland, diving deep into their requirements, explaining our value and capabilities, and joining the dots across migration events to drive broader transformation programmes. The ideal candidate ...

enjoys delivering engaging software training, creating high-quality learning content, and helping customers and colleagues maximise the value of their ERP systems. Whether your experience is with Microsoft Dynamics 365 Business Central, Dynamics NAV, SAP, Oracle, Sage, Infor, IFS, Epicor, Unit4 or another ERP platform, we'd love … hear from you. You'll play a key role in driving user adoption through both customer-facing and internal training within a collaborative, forward-thinking environment. Key Responsibilities Design, develop and deliver engaging ERP training programmes. Deliver instructor-led training sessions remotely and in person for customers and internal ...

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions … across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including ...

they transform the property industry through cutting-edge technology. Their AI platform helps their clients automate conversations, qualify enquiries, streamline operations and deliver exceptional customer experiences. With demand growing rapidly, they're looking for a Founding SME Account Executive to own new business sales into independent estate and letting … referrals and targeted outreach Deliver engaging online product demonstrations to senior decision makers Manage the full sales cycle from first conversation through to signed customer Support new clients through implementation and onboarding, ensuring successful adoption Develop strong commercial relationships with agency owners and directors Capture customer feedback ...

Senior .Net Developer or Senior .Net Software Developer. At NewDay, we’re building the next generation of financial technology platforms that power millions of customer interactions every day. As a Senior .NET Engineer, you’ll play a key role in a dynamic team that is dedicated to delivering groundbreaking … thoughtfully to improve developer productivity and code quality. Key Skills & Responsibilities Strong proficiency in crafting modern .NET applications using C#12+ (including .NET8+ and NuGet) Experience designing and working with microservices and event‐driven architectures Expertise in crafting robust HTTP APIs with tools such as ASP.NET MVC, Web API, Carter ...

smarter commercial decisions. Powered by the scale and strength of Nectar, one of the UK's largest loyalty programmes, our Data & Insights offer combines customer understanding, behavioural data, and research expertise to deliver meaningful impact for clients and stakeholders. The Nectar Research team sits at the heart of this … mission. As a full-service, in-house research function, we bring the voice of the customer directly into decision-making across the breadth of our businesses. Working across a diverse range of projects, from media effectiveness studies to purchase driver analysis, we generate insight that helps shape strategy, improve ...

they ve been at the forefront of innovation, transforming customer experiences through smarter communications, automation, analytics and AI. They deliver transformative communication and CX solutions throughout the UK and internationally, supporting clients with global reach and ambition. As the business expands, they are looking to onboard a Senior Account … Manager to manage and develop key accounts across their customer base and selectively onboard new clients. This is an exciting opportunity to protect and grow recurring revenue, improve customer outcomes and identify new opportunities through long-term account development and trusted advisory engagement. Armed with a portfolio ...

whilst building a strong foundation in modern agentic AI technologies and engineering best practices. Build and maintain conversational AI agents using Google Dialogflow CX and Vertex AI Agent Builder, contributing to flows, fulfilment logic and agent configurations. Work with the Google Agent Development Kit (ADK) to assist in building, testing … virtual agents (intents, entities, dialogue management, fulfillment) through to LLM-driven agentic approaches. Experience building virtual agents on conversational platforms (e.g., Google Dialogflow CX, Vertex AI Agent Builder, Amazon Lex, Rasa). Software Engineering : Strong programming proficiency in Python or TypeScript or other programming language, backed by solid software ...

healthcare, social care, education, and oncology systems. You will bring clarity, structure, and direction, ensuring consistent ways of working and a strong focus on customer experience. You will balance operational excellence with service strategy, owning performance against key metrics and leading improvements that have lasting impact. What you will … doing Lead multi-disciplinary support teams, building a culture of accountability, collaboration, and continuous improvement Own service performance including SLAs, response and resolution times, customer satisfaction, and backlog health Take responsibility for major incidents, ensuring timely resolution, clear communication, and measurable follow-up actions Strengthen incident, problem, and change ...

exciting opportunities across everything from AI to reusable tech. Every week we move millions of products to our customers at record speeds. Brilliant customer experiences at this kind of pace, require fresh and appealing products to be available whenever and however our customers shop with us. And in this … reporting Produce and maintain documentation of support processes & resolutions to known operational issues. Participate in a 24/7 on call rota as required Experience with LLM’s including realtime models Experience with Docker, Container Apps, containerised distributed systems, Terraform, Kafka, New Relic, MCP, Websockets Experienced in writing ...

markets. You will own the international growth roadmap across acquisition, activation, engagement, and retention—building a world‐class, standardized buyer and seller experience across geos and scaling a repeatable playbook beyond our lead markets. In this role, you will partner closely with teams across the company to unlock … quality on complex multi‐team initiatives. Excellent cross‐functional leadership and communication , with experience partnering closely with Engineering, Design, Data Science, UXR, BizOps, CX/Trust, Logistics, Payments/Tax, and regional go‐to‐market teams. High empathy for international users and stakeholders , with a strong desire to build ...

Content Designer: Agentic experience Design Location: London Contract Length: 6 months Working Pattern: Hybrid - 2 days per week in the office. Via Umbrella company Are you ready to take your content design skills to the next level? Our client, a leading player in the banking industry, is seeking … passionate and innovative Content Designer to join their team for a 6-month temporary contract. This is your chance to shape customer-first experiences in the exciting realm of Conversational Banking! What You'll Do: As an agentic Content Designer, you will: Collaborate with a dynamic cross-functional team ...

secure environment whilst promoting our people first agenda, a real sense of community and a healthy work-life balance. Our consistently positive customer feedback and continuous growth helps us cement our place as one of the world s leading IT solutions enterprises, helping us deliver services and solutions … encourage consistent growth on our journey towards a culture of inclusion and recognise that the people we employ are vital to providing a great customer experience. As such, we have a variety of training, support, and tools available to aid in your continual personal and professional development. ...

valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. ElevenCreative empowers creators and marketers to generate … building simple systems that make complex vendor spend easier to understand, manage, and improve. Requirements Strong procurement, sourcing, vendor management, or commercial operations experience in a technology, SaaS, AI, cloud, infrastructure, or high‐growth environment. Strong commercial judgment across usage‐based pricing, SaaS contracts, cloud/infrastructure commitments, enterprise ...

About us We are a leading UK technology company delivering transformative, data driven solutions for the energy sector and beyond. With two decades of experience, we help organisations unlock the power of smart data to improve efficiency, reduce cost to serve, and enhance customer experience. Trusted by millions … involve? Asa Product Manager, youll own and drive a key product set within a defined value stream, shaping strategy, setting priorities, and delivering real customer and business outcomes. Working closely with your Senior Product Manager,youllcreate and evolve a clear product roadmap, balancing short-term delivery with long-term ...

Line Support Engineer will be working proactively as part of the escalation (3 Line) team on behalf of customers, ensuring an exceptional customer experience. You will have a customer first mindset with exceptional communication skills (verbal and written). A reliable individual who enjoys working autonomously with ...

About Octopus Octopus Energy is all about clean, green energy with transparent pricing and a relentless commitment to customer experience. Join a global team dedicated to sustainability and green tech, where energy is good for the planet and your soul. Embrace flat hierarchies and an open, agile culture that … households and is a core reason why Octopus is the number one energy supplier in the UK. We have been using GenAI in live, customer-facing environments since 2022, including one system that creates tens of thousands of high-quality emails for our Energy Specialists, combining our deep knowledge ...

customers through brands such as VOW, Banner and Truline. We combine market-leading logistics with innovative ecommerce and product solutions to deliver an exceptional customer experience. The Role Were looking for a detail-driven Product Data Executive to join our team on a 12-month maternity cover basis. This … Analytical mindset with the ability to manage and interpret data Confident communicator and team player Able to manage multiple tasks and meet deadlines Desirable Experience using ERP or PIM systems Previous experience in product data, buying or merchandising environments Why Join EVO? Exposure to multiple areas ...

Technical Support Consultant, you’ll provide expert 2nd line support across our HRIS platform, helping resolve technical issues and deliver a seamless customer experience. This is a 2nd line technical support role for someone who loves getting to the bottom of a problem. You’ll be the expert … resolving issues across the product suite. You won’t do it alone. We work in pods: small, multi-disciplinary teams that bring Technical Support, Customer Support and Service Delivery together around a shared group of customers. You’ll sit at the heart of that pod, owning issues ...

data, digital assets and ecommerce content in one place. Their technology helps organisations launch products faster, improve data accuracy, streamline operations and create better customer experiences across multiple sales channels. This is more than a job; it's a career accelerator in tech sales with real responsibility from … paced environment. Confident communicators who enjoy talking to people and building connections. Resilient self-starters who treat setbacks as opportunities to improve. Candidates with experience in buying, merchandising, retail, ecommerce or customer-facing roles are encouraged to apply. A degree is helpful, but attitude, energy and drive matter ...

connect them with exceptional professionals for this role. About us At Sierra, we re creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid … Japan, and Sydney. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. ...

telephone, email, LinkedIn, and face-to-face meetings. Build and develop strong relationships with prospective clients. Deliver engaging software product demonstrations tailored to customer requirements. Manage and develop a healthy sales pipeline using HubSpot CRM. Follow up leads and sales opportunities to maximise conversions. Negotiate commercial terms and successfully … opportunities. Achieve and exceed individual sales and revenue targets. Collaborate with marketing and technical teams to support the sales process and deliver the best customer experience. Develop expert product knowledge to confidently demonstrate software solutions across multiple industries. Requirements Minimum of two years' experience in software sales, SaaS ...

attend client meetings and industry events. Monday to Friday working hours with a basic salary of £37,000 plus an uncapped commission structure. Experience working with blue-chip or enterprise clients is desirable . The Company This incredibly established business has built an outstanding reputation within their sector … continues to experience impressive growth. Partnering with some of the UK's best-known brands, across multiple sectors, they pride themselves on delivering exceptional customer experiences, developing long-lasting commercial relationships and creating an engaging, supportive environment where employees are encouraged to thrive. Benefits £37,000 basic salary ...

software, client support, and problem-solving - collaborating with Product, Technical Support, and third-party providers to investigate issues, identify solutions, and deliver an exceptional customer experience. If you enjoy untangling complex payroll queries, troubleshooting technical challenges, and being the person others turn to for answers, this role offers … payroll corrections, HMRC compliance, and data discrepancies Supporting and mentoring Payroll Advisers on more complex cases Identifying opportunities to improve systems, processes, and client experience Keeping cases updated accurately within Salesforce and managing workloads effectively Building trusted relationships with clients through expert support and problem-solving What ...

hackajob is collaborating with Sainsbury's DTD to connect them with exceptional professionals for this role. Brilliant customer experiences at this kind of pace, require fresh and appealing products to be available whenever and however our customers shop with us. And in this area of our business, we help … that solutions help customers and achieve the logistics business goals Participate in a 24/7 on call rota as required Proven Azure commercial experience in AI Foundry, ACS/Telephony, Voice Live, Azure ML Proven industry experience with Python, Javascript, Typescript, React, Redux, Java Experienced in writing ...