351 to 375 of 972 Customer Insight Jobs in the UK

platform, helping teams better understand our customers and make informed decisions with confidence. You'll partner closely with Product, Design, Engineering, Data, and other customer facing teams to plan and deliver impactful research. You'll be comfortable navigating ambiguity, balancing multiple priorities, and driving research projects forward from inception … insights that drive product and business decisionsManaging multiple research initiatives simultaneously, balancing competing priorities while maintaining quality and momentumCollaborating closely with Product, Design, Engineering, Customer Success, and Commercial teams to identify research opportunities and answer high-value business questionsCommunicating research findings confidently and effectively to a range of audiences ...

millions of people.We are looking for an experienced Product Director to shape product strategy, drive portfolio performance and lead the successful delivery of customer value across multiple products and markets.This is a highly visible leadership role for someone who combines strategic thinking with strong execution. You will influence senior … stakeholders, balance commercial opportunities with customer needs, and ensure product investment decisions deliver measurable outcomes.What you'll be doingDefine and lead product strategy across multiple portfolios and marketsShape roadmap priorities using customer insight, market evidence and business objectivesDeliver portfolio commitments within agreed capacity, timescales and budgetsOwn portfolio ...

millions of people.We are looking for an experienced Product Director to shape product strategy, drive portfolio performance and lead the successful delivery of customer value across multiple products and markets.This is a highly visible leadership role for someone who combines strategic thinking with strong execution. You will influence senior … stakeholders, balance commercial opportunities with customer needs, and ensure product investment decisions deliver measurable outcomes.What you'll be doingDefine and lead product strategy across multiple portfolios and marketsShape roadmap priorities using customer insight, market evidence and business objectivesDeliver portfolio commitments within agreed capacity, timescales and budgetsOwn portfolio ...

trusted advisor to executive leaders within some of the UK's leading care organisations, helping shape their digital transformation strategy while driving long-term customer success and commercial growth. The Role You'll manage a portfolio of around 25-30 strategic customer accounts, working closely with executive stakeholders … grow with us while achieving meaningful outcomes for their organisation. What You\'ll Be Doing Build trusted relationships with senior stakeholders across strategic customer accounts. Lead Executive Business Reviews focused on outcomes, ROI and future opportunities. Develop strategic Customer Success Plans aligned to each customer\'s business ...

transformation, you'll play a role in supporting our adoption of AI technologies, ensuring our data, systems and processes are optimised to enable automation, insight generation and more efficient ways of working. You will oversee the Marketing digital platforms and websites, ensuring they deliver an excellent user experience, support … integrate effectively with our wider technology ecosystem. Working with the Marketing team and wider business, you'll help maximise the value of our 360 customer data strategy, enabling smarter audience engagement, supporting the effective implementation of AI-powered tools and workflows, and driving continuous digital innovation. You'll also ...

design to define technical approaches, ship high-quality releases across web, mobile, and API, and iterate using product analytics. Develop deep market and customer insight by engaging regularly with CISOs, security leaders, and risk managers, and turn those insights into clear product bets. Define, track, and communicate product … KPIs, AI performance metrics, and north star outcomes to senior stakeholders, including business cases for major investments. Work cross-functionally with Sales, Customer Success, Professional Services, and Marketing to ensure successful launches and adoption of new IT & Cyber Risk capabilities. These are the essentials you’ll need ...

Role: Detego Global is looking for an experienced and customer-focused Product Manager – Customer & Market to join our growing product team. This is a customer-facing, market-driven role for someone who thrives on understanding user needs, translating them into compelling product strategies, and championing the voice … customer across the business. The successful candidate will work closely with our Sales, Marketing, and Customer Success teams to gather insights from end users and prospects, while collaborating with engineering teams to ensure customer value remains at the centre of every product decision. The ideal candidate will ...

methods, geographic expansion and platform capability enhancements. Identify consumer payment trends, merchant needs, regulatory considerations and market opportunities. Build business cases demonstrating commercial value, customer impact and strategic fit. Ensure Local Payment Methods support conversion, market reach, customer experience and commercial performance. Market Expansion and Geographic Growth Assess … local payment choice, convenience, trust and checkout relevance. Translate merchant needs into requirements for integration, settlement, reconciliation, refunds, reporting, disputes and support. Use data, customer insight and merchant feedback to improve conversion, payment success, cost efficiency and operational performance. Third-Party Provider and Commercial Support Work with ...

looking for a Digital Product Manager to help shape the next stage of its digital growth.This is a broad, hands-on position covering a customer-facing digital platform that brings together paid subscriptions, editorial content, account management and e-commerce. The business is investing in its digital proposition, giving … grow with an evolving product function.Key responsibilities:Own and maintain the roadmap across the organisation’s digital platform.Support the development of its subscriptions, customer accounts, content and e-commerce experience.Lead product discovery and turn stakeholder requirements into clear, prioritised deliverables.Work with external engineering and agency partners on new features ...

time and permanent. Candidates need the right to work in the UK.Key role detailsOwn positioning and the narrative — sharp, differentiated positioning grounded in real customer insight, translating a technically rich platform into messaging that lands with finance, operations and commercial buyers. Define the value proposition for every vertical … accountants — as the source of truth on its buyers, competitors and narrative. Which one depends on where your experience is strongest. Make customer conversations, win/loss and voice-of-customer work a standing habit rather than an annual project, and feed real customer language back into ...

millions of people. We are looking for an experienced Product Director to shape product strategy, drive portfolio performance and lead the successful delivery of customer value across multiple products and markets. This is a highly visible leadership role for someone who combines strategic thinking with strong execution. You will … influence senior stakeholders, balance commercial opportunities with customer needs, and ensure product investment decisions deliver measurable outcomes. What you'll be doing Define and lead product strategy across multiple portfolios and markets Shape roadmap priorities using customer insight, market evidence and business objectives Deliver portfolio commitments within ...

millions of people. We are looking for an experienced Product Director to shape product strategy, drive portfolio performance and lead the successful delivery of customer value across multiple products and markets. This is a highly visible leadership role for someone who combines strategic thinking with strong execution. You will … influence senior stakeholders, balance commercial opportunities with customer needs, and ensure product investment decisions deliver measurable outcomes. What you'll be doing Define and lead product strategy across multiple portfolios and markets Shape roadmap priorities using customer insight, market evidence and business objectives Deliver portfolio commitments within ...

millions of people. We are looking for an experienced Product Director to shape product strategy, drive portfolio performance and lead the successful delivery of customer value across multiple products and markets. This is a highly visible leadership role for someone who combines strategic thinking with strong execution. You will … influence senior stakeholders, balance commercial opportunities with customer needs, and ensure product investment decisions deliver measurable outcomes. What you'll be doing Define and lead product strategy across multiple portfolios and markets Shape roadmap priorities using customer insight, market evidence and business objectives Deliver portfolio commitments within ...

millions of people. We are looking for an experienced Product Director to shape product strategy, drive portfolio performance and lead the successful delivery of customer value across multiple products and markets. This is a highly visible leadership role for someone who combines strategic thinking with strong execution. You will … influence senior stakeholders, balance commercial opportunities with customer needs, and ensure product investment decisions deliver measurable outcomes. What you'll be doing Define and lead product strategy across multiple portfolios and markets Shape roadmap priorities using customer insight, market evidence and business objectives Deliver portfolio commitments within ...

millions of people. We are looking for an experienced Product Director to shape product strategy, drive portfolio performance and lead the successful delivery of customer value across multiple products and markets. This is a highly visible leadership role for someone who combines strategic thinking with strong execution. You will … influence senior stakeholders, balance commercial opportunities with customer needs, and ensure product investment decisions deliver measurable outcomes. What you'll be doing Define and lead product strategy across multiple portfolios and markets Shape roadmap priorities using customer insight, market evidence and business objectives Deliver portfolio commitments within ...

millions of people. We are looking for an experienced Product Director to shape product strategy, drive portfolio performance and lead the successful delivery of customer value across multiple products and markets. This is a highly visible leadership role for someone who combines strategic thinking with strong execution. You will … influence senior stakeholders, balance commercial opportunities with customer needs, and ensure product investment decisions deliver measurable outcomes. What you'll be doing Define and lead product strategy across multiple portfolios and markets Shape roadmap priorities using customer insight, market evidence and business objectives Deliver portfolio commitments within ...

Digital Product Manager to help shape the next stage of its digital growth. This is a broad, hands-on position covering a customer-facing digital platform that brings together paid subscriptions, editorial content, account management and e-commerce. The business is investing in its digital proposition, giving the successful … with an evolving product function. Key responsibilities: Own and maintain the roadmap across the organisation's digital platform. Support the development of its subscriptions, customer accounts, content and e-commerce experience. Lead product discovery and turn stakeholder requirements into clear, prioritised deliverables. Work with external engineering and agency partners ...

client is an AI customer experience company. About us Were creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Japan … Sydney. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. ...

client is an AI customer experience company. About us Were creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Japan … Sydney. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. ...

Combining proactive client engagement with effective service coordination, performance management, and governance, the Service Delivery Specialist works closely with the Head of Digital Service & Customer Excellence, Engineering, Service Desk, Project, and Operational teams to ensure seamless collaboration and consistently high standards of service delivery. The role is pivotal … maintaining clear communication, aligning internal teams around client needs, and delivering a positive, consistent client experience. Using data, customer insight, and operational oversight, the Service Delivery Specialist identifies opportunities to improve processes, increase product and service adoption, enhance service performance, and strengthen client relationships and retention. The role ...

success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, in an environment where everyone is seen, heard, and feels like they … Management in Enterprise Technology Services, you’ll join a full-time graduate program and contribute to product and platform initiatives that help shape seamless customer and colleague experiences.Product Management sits at the intersection of business, technology, data, design, delivery, and customer experience. In this role, you will help ...

success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, in an environment where everyone is seen, heard, and feels like they … Management in Enterprise Technology Services, you’ll join a full-time graduate program and contribute to product and platform initiatives that help shape seamless customer and colleague experiences.Product Management sits at the intersection of business, technology, data, design, delivery, and customer experience. In this role, you will help ...

working across multiple digital feature teams at our client. This is a key leadership role focused on helping our teams turn product strategy and customer needs into well defined, high quality digital products and experiences. Youll provide clarity and direction to the team, establish effective product development practices … ready for successful delivery. Working at the centre of Product, UX and Technology, youll bring teams together, resolve ambiguity and help navigate competing customer, commercial, technical and regulatory priorities. What youll be doing: Youll lead, coach and support a Product Development team working across multiple agile feature teams, creating ...

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry‐defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions … across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world‐class investors who share that vision, including ...

working across multiple digital feature teams at AJ Bell. This is a key leadership role focused on helping our teams turn product strategy and customer needs into well defined, high quality digital products and experiences. You’ll provide clarity and direction to the team, establish effective product development practices … ready for successful delivery. Working at the centre of Product, UX and Technology, you’ll bring teams together, resolve ambiguity and help navigate competing customer, commercial, technical and regulatory priorities. What you’ll be doing: You’ll lead, coach and support a Product Development team working across multiple agile ...