76 to 100 of 125 Customer Retention Jobs in the UK

crunching numbers, you'll be the engine behind how Morrisons understands and engages with millions of customers. You will be responsible for analysing customer and transactional data to drive insight, measure loyalty performance, and inform the optimisation of the loyalty proposition. The role supports data-led decision making across … loyalty teams, helping to improve customer engagement, retention and lifetime value. What you'll be doing: Analyse loyalty member behaviour, engagement, spend and redemption patterns Measure performance of loyalty mechanics, promotions and personalised offers Design experiments (A/B testing) and use advanced analytics to measure ...

will work hands-on with marketing technology tools, supporting the execution of multi-channel campaigns and helping teams leverage data and technology to improve customer engagement and retention. About the organisation Organisations today need more than creative ideas — they require data-led strategies and strong technical delivery to meaningfully … connect with customers. The business operates at the intersection of data, technology, and customer experience, supporting organisations through digital and marketing transformation initiatives. Services span strategy, solution design, and implementation, helping clients deliver personalised, scalable, and future-ready customer experiences. This includes customer research and journey design ...

looking to appoint a Regional Business Development Manager/Account Manager . This role offers a genuine opportunity to build meaningful customer relationships in a sector where face-to-face engagement has historically been limited, with strong support from an established brand and operational infrastructure. The Opportunity This … balanced, field-based sales role , with an even split between developing existing customer accounts and winning new business within your region. You will take ownership of an established portfolio while also proactively identifying and converting new customers, using a consultative, service-led approach. The focus is firmly on long ...

relationships with key business client. This is a fantastic opportunity to join a forward-thinking organisation that has recently restructured its operations and customer support functions to enhance client experience and long-term success. In this role, youll take ownership of a portfolio of corporate clients, managing the full … customer lifecycle from post-sale onboarding through to long-term relationship development. Youll play a key role in ensuring clients receive measurable value from their investment, while identifying opportunities for growth, optimisation, and deeper engagement. Key Responsibilities Client Onboarding & Implementation Lead the end-to-end onboarding process ...

Data Science projects within the data team, with the idea to work towards people management. You'll play a key part in shaping how customer data informs decision-making at scale. Key Responsibilities Lead and develop a team of data scientists, providing technical guidance and strategic direction. Partner with … senior stakeholders to identify opportunities for data-driven improvement in customer engagement, retention, and product experience. Oversee the design, development, and delivery of advanced analytical models and insights that support business growth. Translate complex data into clear, actionable recommendations that drive commercial impact. Collaborate closely with ...

full right to work to apply* ABOUT THE BUSINESS This established, pure-play CRM agency has close to 30 years' experience delivering data-led customer engagement and retention programmes for some of the UK's most recognisable brands. Following a recent international acquisition, the agency is entering … client care on a large, complex account within a regulated environment. Provide strategic support, ensuring campaigns and activity align with broader customer and brand objectives. Work closely with internal teams delivering execution across direct marketing and email. Act as a consistent, reliable client contact, maintaining momentum and quality across ...

driving measurable value for our customers and ensuring that value is clearly defined, articulated, and realised across every stage of the product and customer journey. As a Product Marketing Executive, you will be part of the function that aligns Product, Sales, Marketing, and Customer Success around a shared … articulate the measurable value our products deliver, from efficiency and compliance gains to cost savings and safety improvements. Collaborate with Product Managers to integrate customer metrics and value creation frameworks into product strategy before build and release. Audit and retrofit existing value propositions to ensure every product is underpinned ...

clear, actionable insights that drive commercial value. Analyse large and complex datasets to quantify the impact of marketing investment on key outcomes such as customer acquisition, retention, and engagement. Apply a range of data science techniques - including regression, machine learning, and time-series modelling - to generate insights ...

clear, actionable insights that drive commercial value. Analyse large and complex datasets to quantify the impact of marketing investment on key outcomes such as customer acquisition, retention, and engagement. Apply a range of data science techniques - including regression, machine learning, and time-series modelling - to generate insights ...

plans. Lead platform selection, implementation, onboarding and long-term platform management. Present strategic recommendations, progress and performance updates to board-level stakeholders. Commercial Growth & Customer Experience Drive revenue growth through conversion optimisation, customer acquisition and retention strategies. Design and deliver best-in-class digital customer journeys across all touchpoints. Lead website and app roadmaps focused on making the customers job easier. Champion data-driven personalisation, content strategy and customer engagement initiatives. Digital Enablement & Operations Design and implement adoption strategies transitioning customers from traditional offline sales to self-service, EDI, punchout and integrated solutions. ...

month contract, with potential for extension. This role is ideal for someone enthusiastic about managing client accounts, supporting the sales team, and driving customer satisfaction and retention . Job Title: Account Manager/Sales Coordinator Role Type: Full-Time Contract - 18 Months Location: Stockport (Hybrid) Salary … Responsibilities: Manage customer accounts and become a subject-matter expert in the company's digital product portfolio Coordinate the customer onboarding process to ensure a smooth transition from sales to implementation Support sales managers in client meetings and digital solution presentations Build and maintain strong, long-term client ...

trusted advisor status through deep understanding of client needs and challenges. Oversee client onboarding processes to ensure smooth transition and high satisfaction. Design client retention plans and develop long-term partnership structures. Revenue & Target Management Own revenue targets, forecasting, and commercial sales pipeline planning. Monitor performance data … commitment to quality and service excellence. Key Performance Indicators (KPIs) Annual revenue and profitability targets Number and value of new strategic accounts acquired Client retention and expansion metrics Ddesireable exp of input into Bids & Tenders Contribution to team development and mentorship What We Offer Competitive salary with senior ...

pushing and start progressing, turning unpredictable journeys into high performance programs. No more guesswork, no more months of planning. Instead, a new level of customer empathy and structured journeys, with fast time to market and real proof of value. Our RevOps and Revenue Technology (RevTech) team plays a crucial … specialist team is adept at solving the most demanding GTM challenges across strategy, data, technology and processes—essential components for success across the entire customer journey. Role overview We are looking for a Senior RevTech Consultant to join our RevTech team, with the option to work remotely ...

positioning and revenue growth across a portfolio of digital products. This is a senior, hands-on role with responsibility for aligning marketing, sales and customer success to build a scalable and predictable commercial engine. Key Responsibilities for Head of Marketing & Commercial; Lead B2B and B2C marketing strategy, including brand … media and partnerships Drive demand generation and pipeline growth for B2B SaaS products Design and manage the sales funnel from lead through to live customer Oversee SDR/BDR activity and outbound strategy Provide oversight of customer success, onboarding, retention and upsell Own CRM (Salesforce) standards ...

ongoing satisfaction to aid growth and contract renewals with customers. Work alongside our sales team, driving and supporting their strategy for new business acquisition, customer growth and retention. Plan and prioritise personal sales activities and customer contact to meet and exceed required daily sales activities. Maintain … across the business including leadership, solution architects, procurement, and others to make both tactical and strategic decisions. While feeding back to all on discovered customer needs, to support continual improvement of product and process. Customer visit and international travel when necessary. Utilisation of CRM (Salesforce) in the recording ...

Campaign Specialist, you will be responsible for the planning, execution, and optimisation of CRM campaigns. You will play a key role in driving customer engagement, retention, and revenue growth. Responsibilities Develop and execute CRM campaigns that align with business objectives and target audience segments. Collaborate with cross ...

bonus + benefits A leading UK Learning & Development provider is seeking a Senior Account Manager to lead and grow a portfolio of high-value customer accounts. This is a strategic role for an experienced account professional with a strong understanding of consultative, solutions-based selling … activity Collaborate with delivery, finance, bids, and operational teams Act as a mentor and role model within the wider team Maintain high levels of customer satisfaction and retention About You: Proven experience as a Senior Account Manager or similar role in Learning & Development, training, or professional services ...

data and AI capabilities. With a mature data platform and strong executive buy-in, they are now focused on embedding advanced AI into both customer-facing products and internal decision-making tools. As a Senior AI Scientist, you’ll play a key role in designing, building and deploying applied … production deployment. You’ll work closely with product, engineering and business teams to ensure AI solutions are practical, scalable and deliver clear commercial and customer impact. Key Responsibilities Leading the development of AI proof-of-concepts and production systems, including LLM-powered assistants and chatbots. Designing and implementing ...

accessible - helping customers feel confident about their money through technology, insight, and great user experience. As a Senior Data Scientist, you’ll focus on customer analytics and applied data science - using data to understand behaviour, identify opportunities, and guide strategic decisions across marketing, product, and personalising customer experience. … Responsibilities Translate business challenges into analytical questions and deliver data-led insights that drive customer growth and retention. Analyse customer behaviour, lifecycle patterns, and engagement to uncover opportunities for product and marketing optimisation. Develop and maintain advanced analytical models to forecast customer outcomes and measure impact. Present ...

If you’re an experienced B2B marketer with a passion for client success and growth, we’d love to hear from you. This is an incredible opportunity to make an impact and thrive in a ...

love helping customers and have the patience to listen and solve customer problems to provide customer satisfaction, then this role helping us bring brilliant broadband and digital happiness to our customers may be the role for you. This is a Customer Service based role, with … services and then help our customers recontract and upgrade their service and equipment. You will learn to collaborate with our sales, marketing, and customer operations teams to help improve our customer retention. We will help you learn how to use our database to accurately track customer orders ...

product data management for customers operating at global scale. The company operates a subscription-based recurring revenue model with strong gross margins and high customer retention. The business has scaled to approximately 80+ employees (with continued growth planned) and supports 150+ customers globally. Since inception in the mid 2010s … existing and prospective investors. Partner with Sales and Marketing on revenue forecasting, pipeline analysis, and commission structures. Provide financial insight and challenge across Customer Success, Operations, and Go-to-Market teams. Build, lead, and mentor a scalable, high-performing finance team. Implement best-in-class finance systems (billing, revenue ...

workplace solutions. The business works closely with customers to improve productivity, efficiency and sustainability through smart, connected technology. With a strong focus on innovation, customer experience and sustainability, Sharp UK continues to evolve its offering to support modern, digital-first workplaces. Employees benefit from being part of a collaborative … diverse client base. In this role, you will take ownership of managing issue resolution and client communication, ensuring a seamless experience that drives customer satisfaction, retention, and growth. Responsibilities: Own and manage support tickets - ensuring timely updates regarding progress so clients feel confident their issues are being ...

diverse client base. In this role, you will take ownership of managing issue resolution and client communication, ensuring a seamless experience that drives customer satisfaction, retention, and growth. Role Own and manage support tickets - ensuring timely updates regarding progress so clients feel confident their issues are being … workplace solutions. The business works closely with customers to improve productivity, efficiency and sustainability through smart, connected technology. With a strong focus on innovation, customer experience and sustainability, Sharp UK continues to evolve its offering to support modern, digital-first workplaces. Employees benefit from being part of a collaborative ...

capable of delivering >£1m per annum and key Start-up businesses, which we can help achieve their growth ambitions. Critical to the success of customer development and retention will be ensuring a structured introduction and transition into the business. Business Development Manager - Key Responsibilities: Define a strategy … comprehensive review to take place Provide a pipeline of new customers Undertake due diligence during early stages of prospecting to ascertain alignment with customer requirements and their financial status Support and help drive the marketing and branding at networking and industry events Understand and promote key differentiators Create ...