76 to 100 of 144 Customer Retention Jobs in the UK

Senior Systems Engineer London & South UK | Home-based with customer travel Package: £125,000-£135,000 OTE | 70/30 split | £9,000 car allowance | Stock | Private medical | Dental | Life insurance | Pension We're working with a high-growth, global data protection and cyber resilience vendor that is continuing … business with real momentum behind it - record bookings and revenue, 5,000+ active enterprise customers globally, a strong international footprint across 30 countries, and customer installations in 80+ countries. The company is profitable, debt-free, continuing to win large enterprise deals, and has built a reputation for strong customer ...

After-Sales Support Advisor Nottingham City Centre (Hybrid)£25,000 – £27,000kTemporary to Permanent Position The Opportunity We are recruiting for a customer-focused After-Sales Support Advisor to join a busy and fast-paced support team based in Nottingham City Centre. This hybrid opportunity is ideal for someone … with strong customer service and technical troubleshooting experience who enjoys resolving issues and delivering excellent customer outcomes. As the trusted point of contact for customers after purchase, you will manage queries and technical issues from initial contact through to resolution, ensuring a professional and efficient service at every ...

Data Science Lead to drive the development and deployment of advanced analytics and predictive models that support business growth, pricing, fraud detection, customer retention, and operational efficiency. You'll work closely with senior stakeholders, analytics teams, and offshore delivery partners to identify opportunities, shape data science strategy ...

managed IT Support, Cyber Security, Microsoft Cloud services and transformation projects. Achieve and maintain KPI’s across revenue generation (upfront and recurring) and client retention To generate leads within set KPI’s for other divisions including telephony, connectivity, mobile & energy To support senior leadership with proper opportunity/ ...

consistently exceeding attainment targets. You will be a subject matter expert, speaking fluently about Cloudflare's products, features, benefits, and use cases across diverse customer segments. Focus: CIS NOTE: Candidates must have experience with the following regions/countries: Uzbekistan, Kazakhstan and Azerbaijan What You'll Do Strategic Revenue … expansion within complex enterprise environments. Expert Pipeline & Forecasting: Lead proactive and strategic pipeline management efforts, demonstrating a sophisticated understanding of sales cycles and customer buying processes. Deliver highly accurate forecasts, providing clear insights and strategic guidance to sales leadership. Deep Customer & IT Architecture Understanding: Develop a profound understanding ...

strategies and strive to become their best partner. Use Epsilon’s advanced online marketing and MarTech solutions to develop measurable value and encourage client retention and growth. You’ll lead, mentor and coach a team, ensuring they reach their full potential while contributing to client success. The role ...

strategies and strive to become their best partner. Use Epsilon’s advanced online marketing and MarTech solutions to develop measurable value and encourage client retention and growth. You’ll lead, mentor and coach a team, ensuring they reach their full potential while contributing to client success. The role ...

Drata is seeking a Director of Customer Success for EMEA to lead the post-sales team in London. This strategic role involves building a high-performing organization that ensures customer retention and drives expansion by collaborating cross-functionally. The ideal candidate will have a strong operational ...

events Building strong relationships with appropriate potential and existing customers Committing to delivering innovative sales performance and achieving personal targets for new business and customer retention Working with, and supporting the Business Development team in progressing key commercial opportunities Attributes : Willingness to learn and a hunger ...

projects Own the product vision and roadmap aligned with strategy Constantly identifying growth opportunities Thorough QA testing Driving improvements in conversion rates, AOV and customer retention A/B testing and experimentation to optimise performance through ads and organic Seeing all projects through to completion ...

what winning looks like in this role: Achieving your annual new logo revenue and monthly/quarterly win targets. Meeting existing account growth and customer retention thresholds. Maintaining a healthy, sustainable pipeline. Consistently accurate reporting and activity metrics (meetings booked, proposals issued). What ...

Vice President, Enterprise Sales, responsible for leading significant enterprise sales opportunities in the UK. You will build trusted relationships with C-suite executives, drive customer retention and growth, and manage a high-performing team. The ideal candidate has a background in strategic sales leadership within a SaaS ...

from independent operators to major brands including Tesco, ASDA, YO! Sushi, Radisson Hotels, and KFC, and we’re proud to maintain a 90% client retention rate. We’re also the first certification body for Safe to Trade, helping raise standards in food hygiene and allergen management. At Shield ...

Customer Success Manager, Software, SaaS, COR7600B A Customer Success Manager opportunity has opened up with a growing SaaS business that puts its clients at the heart of everything it does. Could this be the role where you take real ownership of the customer journey and make … SaaS, software, or digital agency environment, ideally at SME or scale-up level rather than large enterprise A strong track record of improving client retention and satisfaction, with confidence in data, performance metrics, and reporting to senior stakeholders Hands-on experience with CRM tools (Salesforce and Monday.com experience ...

Customer Success Manager, Software, SaaS, COR7600A A Customer Success Manager opportunity has opened up with a growing SaaS business that puts its clients at the heart of everything it does. Could this be the role where you take real ownership of the customer journey and make … SaaS, software, or digital agency environment, ideally at SME or scale-up level rather than large enterprise A strong track record of improving client retention and satisfaction, with confidence in data, performance metrics, and reporting to senior stakeholders Hands-on experience with CRM tools (Salesforce and Monday.com experience ...

Customer Success Manager, Software, SaaS, COR7600 A Customer Success Manager opportunity has opened up with a growing SaaS business that puts its clients at the heart of everything it does. Could this be the role where you take real ownership of the customer journey and make … SaaS, software, or digital agency environment, ideally at SME or scale-up level rather than large enterprise A strong track record of improving client retention and satisfaction, with confidence in data, performance metrics, and reporting to senior stakeholders Hands-on experience with CRM tools (Salesforce and Monday.com experience ...

engineering strategy. This role involves guiding a skilled team to enhance client engagement and deliver innovative solutions. Responsibilities include overseeing product delivery, driving client retention initiatives, and championing self-service capabilities. Candidates should have experience in B2B SaaS and strong technical expertise, particularly in API and cloud technologies. ...

backing. This senior leadership role heads up an established regional branch with a 20-year legacy in IT Managed Services and a remarkable 85% customer retention rate . You will drive profitable growth across the local SMB division while scaling Enterprise accounts across the UK. Key Responsibilities ...

back end systems * Work with modern analytics and attribution tools including GA4, GTM and AppsFlyer * Gain exposure to CRM, lifecycle marketing and customer segmentation through platforms like Bloomreach * Collaborate closely with data, pricing and commercial teams to influence business outcomes About the Role * Own web analytics across … data using SQL where required to improve data accuracy and reporting depth * Support A/B testing, funnel analysis and CRO initiatives to improve customer journeys * Deliver insights on CAC, LTV, ROAS, conversion rates and quote to bind performance * Conduct cohort and segmentation analysis to identify high value customers ...

leadership role will be responsible for scaling our high-growth TRM business, with accountability for full P&L ownership across commercial growth, operational performance, customer outcomes, and cross-functional team leadership. This is a remote/home-based role to be based anywhere in the UK. … will lead a globally distributed organisation spanning commercial, operational, and customer-facing functions, ensuring alignment between business strategy, product & service delivery, revenue growth, and operational execution. This leader will be responsible for driving scalable operational excellence, developing high-performing teams, expanding market presence, and delivering strong business performance across ...

site & on-line technology to enable immediate client access & update of records, regardless of location Inspection & testing work carried out in pairs 93% client retention Blue Chip Client base - Industrial, Manufacturing, Pharmaceutical, Healthcare, Aerospace, Food & Drink, Sports & Leisure, Education. No High St retail or domestic PURPOSE ...

term opportunities, develop new relationships, and support pitching and sales strategy. Key Responsibilities: Act as a strategic partner to clients to analyze data, improve customer retention, and drive sales growth. Identify revenue opportunities, create joint business plans, and deliver tailored solutions to achieve business objectives. Provide data ...

lead a team focused on driving upsell, cross-sell, and renewal strategies for mid-market customers. Your leadership will directly influence company growth and customer retention. We're looking for someone with proven success in B2B expansions, particularly with a mid-market focus. This position offers a hybrid working ...

senior decision-makers, delivering tailored data management and insight software solutions into Agri-food enterprises and driving profitable revenue growth while ensuring a seamless customer experience. This is currently offered as a fixed term contract to September 2027, but if sales targets are being met, a full-time position … including scoping, tendering conversations and delivery following a consultative sales approach. Achieve defined sales targets and build sustainable pipeline coverage for long term success. Customer Relationship Management Build and maintain trusted relationships with decision-makers and stakeholders, including C suite executives. Understand customer business models, risk environments, commercial ...

decision making within a collaborative analytics function. The Company They are a global, technology-led organisation with a strong focus on digital products and customer experience. Operating across multiple markets, they manage large volumes of customer and marketing data, investing heavily in analytics capabilities. The business has built … Role Analyse performance across digital marketing channels to deliver actionable insights Partner with marketing stakeholders to optimise campaigns and improve ROI Provide insight into customer acquisition, engagement, retention and lifetime value Design and analyse A/B tests to support experimentation and performance improvement Build dashboards ...