Service Desk Engineer (1st/2nd Line) We are working with a leading IT service provider that is looking for a skilled Service Desk Engineer (1st/2nd Line) to join their team. This is an exciting opportunity to be part of a dynamic and fast-paced environment, providing high-quality IT support and solutions to … customer service at all times Correct attire worn always including site visits Ensuring you are meeting your set KPI’s and overall the Service Desk Golden KPI’s Escalate IT issues to the Senior IT Service Desk Engineer/Service Desk Manager where necessary Creating/maintaining IT Glue for customers as well as internally Making … recommendations to the Sales team from the Service desk where identified Diagnose and resolve technical issues for our customers as well as internally Undertake small to medium-sized IT projects as instructed by the Service Desk Manager Ensuring security and upgrades are applied and kept up to date on desktops and laptops for our customers as well as internally More ❯
Employment Type: Full-Time
Salary: £27,000 - £32,000 per annum, Negotiable, OTE
IT Support Engineer, Newbury, Berkshire. Office Based. Microsoft and Linux skills required. Newbury based technology company are looking for an internal support engineer who will be required in the office daily. In this broad role you will provide support to internal users ensuring the smooth operation of the IT infrastructure with a focus on security and … and AWS Troubleshooting - diagnose and resolve technical issues across a range of devices. Documentation - keep documentation accurate and up-to-date. Experience required - Extensive knowledge of desktop support and IT systems. Linux installation and management of devices. Active Directory management Windows 11 installation and support. Office Support Google workplace administration. Atlassian administration Good problem solving skills in an IT … would be an advantage - AWS, Azure/Office 365, Google Cloud, firewalls and switches, DHCP/DNS, virtualisation technologies. This is a great chance to join a small internal IT support team and get involved in a variety of support tasks. If you have the core skills please send your CV for a full brief. Please note this role More ❯
Lasswade, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
KAT Recruitment
My client is seeking a skilled IT Support Engineer to provide advanced technical supportwithin their organization. This role involves troubleshooting complex IT issues,supporting end-users, and ensuring the smooth operation of the IT Service Desk.The ideal candidate will have a strong technical background, excellent problem-solvingskills, and the ability to work independently and as part … of a team. This is an office-based role but offers some flexibility. Asolid understanding of networking fundamentals is desirable. Role Responsibilities: Provide support for IT incidents and service requests, including hardware,software, network issues, and to manage and document these requests usingour Fresh Service ITSM tool. Communicate effectively with users to understand their needs and provideoptimal solutions. Troubleshoot … and resolve IT issues promptly, minimizing disruption to businessoperations. Deliver a highly available and well-managed IT service, ensuring compliancewith service level agreements (SLAs) and reporting requirements. Communication & End User Management Communicate effectively with users to understand their needs and provideoptimal solutions. Oversee the IT incidents and service requests queue, ensuring support ticketsare handled efficiently. Resolve escalated More ❯
Employment Type: Permanent, Part Time, Work From Home
IT Support Technician Salary: circa £28,000 Location: Newport Job Type: Full-time - Onsite - Full UK Drivers Licence Required We are seeking an IT Support Technician to join our dynamic IT department. This role is crucial for maintaining the security and efficiency of our company systems click apply for full job details More ❯
Senior IT Support Engineer - Tain, County of Ross. (Onsite) Contract Length - 12 MonthsCompetitive Day Rate Your new role You will be in a customer-facing support role focused on a range of technical work activities either remotely or at the customer site to meet business and customer requirements. Act in accordance with the company's information security policies … logging, reporting, and statistically monitoring network data as directed. What you'll need to succeed Good understanding of PC hardware, Microsoft operating systems and networking. Previously worked in an IT technical environment and have an understanding of ITIL practices. Broad experience working in the IT environment, including networking skills - WAN/LAN Microsoft and VMWare knowledge What you More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Integral Recruitment Ltd
2nd Line IT Support EngineerLondon Bridge, SE1 – Hybrid (1 week office/1-week WFH)£38,000 – £42,000 + training + bonus + perks Our client is a growing London-based MSP with a loyal client base and a reputation for going the extra mile. They’re all about great service, teamwork and continuous improvement — and they’re … looking for a talented 2nd Line IT Support Engineer to join the journey. What You’ll Do: You’ll be the friendly face and trusted problem-solver for clients — keeping systems running smoothly both remotely and on-site. Expect a busy, varied workload including: Delivering 1st & 2nd line technical support with professionalism and pace Troubleshooting hardware, software and … managing Microsoft Exchange, Active Directory, cloud storage, DR, VoIP and more Managing tickets and resolving issues within SLAs Maintaining accurate client and system documentation Recommending improvements and contributing to IT projects and rollouts What You’ll Bring You’re confident, curious and customer-focused, with: Strong hands-on experience with Windows 10/11 and macOS Solid understanding of More ❯
Newbury, Berkshire, South East, United Kingdom Hybrid / WFH Options
BUUK Infrastructure
people to be the best ensuring they feel proud to be themselves and part of BUUK Infrastructure. Passiv, part of the BUUK Infrastructure Group, are looking for ICT Support Engineer who would like to help us reach our mission to earn customer loyalty and drive business growth by providing consistently excellent service. Due to the nature of this roles … responsibilities, the requirement is 5 days a week in the office. Purpose of this role To provide in person and remote IT technical assistance to Passiv, meeting the needs of our organisation with energy and passion. To provide comprehensive technical support to our internal users and for our IT systems, ensuring the smooth operation of the IT … Google Workspace and AWS. Troubleshooting: Diagnose and resolve technical problems across a range of applications (both internally hosted and cloud based), systems and devices. Documentation: Maintain accurate documentation of IT systems, processes, and support procedures in Confluence. Ensure all tasks are recorded and prioritised in Jira, tracked and completed in a timely manner. Asset Management: Work with the BUUK More ❯
IT On-Site Support Engineer - East Kilbride - Long Term Contract (Inside IR35) My client are looking to recruit an onsite IT Support Engineer to join their busy team. The successful applicant will be able to demonstrate 1st/2nd line support experience and the role the role, due to start in January and has a rate … of £20p/hr - can be described as follows: Role Summary/Description: Onsite Support handles all IT hardware devices and support all IT services my clients location. The scope of work includes Maintaining, Analysing, Troubleshooting, installing computer hardware, software, network, video conference rooms and provide hands and feet support for global IT teams. The most common … roles of OSS in Normal Secure are mentioned below: Work on Incidents, Service Requests & Assist VIP Support and global IT teams with problems, Onboardings- and Off-Boarding Activities, Remote Support Coordination, Inventory Management. Networking support such as Patching and Debugging. Interact with end-users for requests\incidents and follow up with users via teams\mail. Hardware repair support including More ❯
Technical Support Engineer (On-Site) Greater Stirlingarea (starting salary 32k-34k) My client, one of the UKs biggest FMCG operators, has an excellent opportunity for an IT Support Engineer to join their busy, hands-on IT dept that looks after all aspects of infrastructure support at their Stirling/Bridge of Allan site. As well as … site infrastructure. Troubleshooting system, server and network problems and diagnosing and solving hardware and software faults. What were looking for:- 3rd level education and a background within a similar IT Support environment. Office 365 Desktop Apps (Word, Excel, Outlook etc.) Experience of Office365 administration including Exchange, OneDrive, Teams and SharePoint Experience of Windows Server including active directory, group policy More ❯
Technical Support Engineer (On-Site) Glasgow G33 area - (starting salary 33k-35k) My client, one of the UKs biggest FMCG operators, has an excellent opportunity for an IT Support Engineer to join their busy, hands-on IT dept that looks after all aspects of infrastructure support at their impressive Scottish HO in Glasgow (G33 area). … site infrastructure. Troubleshooting system, server and network problems and diagnosing and solving hardware and software faults. What were looking for:- 3rd level education and a background within a similar IT Support environment. Office 365 Desktop Apps (Word, Excel, Outlook etc.) Experience of Office365 administration including Exchange, OneDrive, Teams and SharePoint Experience of Windows Server including active directory, group policy More ❯
Peterborough, Cambridgeshire, England, United Kingdom
Oscar Technology
Job Title: Junior IT Support Engineer - Field Based (Peterborough) Salary: £25,000 - £27,000 Location: Northampton About the Role This is a fantastic opportunity for someone starting their IT career and looking to gain real, hands-on experience across a wide range of technologies. You'll be providing on-site support to users, helping to resolve day … to-day IT issues, and learning how to manage systems, hardware, and networks in a live business environment. You'll receive full training and support from experienced engineers while building your technical skills in Microsoft and networking technologies. This is the ideal role for someone ready to take their first step beyond the service desk and develop a long … software, and network issues Help install, configure, and maintain computers, printers, and mobile devices Support Microsoft environments including Windows 10/11, Office 365, and Active Directory Assist with IT setups, system updates, and troubleshooting tasks Deliver a friendly and professional service to all users Get hands-on exposure to networking technologies, including Cisco equipment Skills and Experience Required More ❯
Peterborough, Cambridgeshire, East Anglia, United Kingdom
Oscar Associates (UK) Limited
Job Title: Junior IT Support Engineer - Field Based (Peterborough) Salary: £25,000 - £27,000 Location: Northampton About the Role This is a fantastic opportunity for someone starting their IT career and looking to gain real, hands-on experience across a wide range of technologies. You'll be providing on-site support to users, helping to resolve day … to-day IT issues, and learning how to manage systems, hardware, and networks in a live business environment. You'll receive full training and support from experienced engineers while building your technical skills in Microsoft and networking technologies. This is the ideal role for someone ready to take their first step beyond the service desk and develop a long … software, and network issues Help install, configure, and maintain computers, printers, and mobile devices Support Microsoft environments including Windows 10/11, Office 365, and Active Directory Assist with IT setups, system updates, and troubleshooting tasks Deliver a friendly and professional service to all users Get hands-on exposure to networking technologies, including Cisco equipment Skills and Experience Required More ❯
We are seeking two experienced IT Support Engineers to provide on-site support at secondary schools based in Stockport and Glossop. These are excellent opportunities for skilled IT professionals who enjoy being hands-on and supporting technology that directly enables teaching and learning. Location: Stockport & Glossop Salary: £25,000 – £32,000 per annum Contract: Permanent or Contract considered … Permanent or short-term contract options considered 25 days annual leave plus bank holidays (perm) Company pension (5% employer contribution) Ongoing training and career development The Role As an IT Support Engineer, you will work on-site as the primary point of contact for IT issues, ensuring smooth day-to-day operations across hardware, software, networks, and … classroom technology. You will also be supported by a wider IT services team for escalations. Key responsibilities include: Providing first- and second-line IT support to staff and students Troubleshooting and maintaining desktops, laptops, printers, and classroom AV Supporting Office 365, Active Directory, Windows 10/11, and Google Workspace Managing device builds, installations, and updates Monitoring and More ❯
Job Title: Project Engineer - MSP Location: Horsham Salary: £36,000 per annum + benefits We are partnering with a growing Managed Service Provider (MSP) in Horsham looking for a technically skilled Project Engineer with 2nd line IT experience. This role is a fantastic opportunity to work on client-facing IT projects, combining hands-on technical work … with project delivery in a supportive MSP environment. Role Overview As a Project Engineer, you will assist in delivering IT projects to a variety of clients, supporting infrastructure deployment, migrations, and system upgrades. This is a hands-on role for someone with strong 2nd line technical skills who is looking to develop experience in project delivery within an … MSP environment. Key Responsibilities Support and deliver IT projects across client sites, including hardware deployments, network upgrades, and software rollouts. Provide 2nd line support to client environments, resolving escalated incidents efficiently. Assist with the administration of Microsoft 365, Windows Server, Active Directory, and networking devices. Configure and deploy desktops, laptops, printers, and other client hardware. Work on cloud and More ❯
We are looking for a IT Support Engineer to join our fast-scaling AI organisation just outside Guildford. This is an exciting opportunity for someone who thrives on solving technical challenges and wants to grow into an Infrastructure Engineer role working on cutting-edge technologies. It's a fantastic time to join us as we expand … Ubiquiti Unifi, Meraki, Peplink, Tailscale or Teltonika. You'll also be proficient in Microsoft Office tools, with excellent organisational and communication skills, and the ability to prioritise tasks independently. It would be a bonus if you bring additional skills such as scripting experience, knowledge of source code management tools like GitHub or Azure DevOps, Microsoft Intune MDM experience, or … their stock option scheme. More importantly, you'll be joining a high-growth organisation where your skills will be challenged, developed, and rewarded as you evolve into an infrastructure engineer working on some of the most innovative technologies in the market today. InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Travel Trade Recruitment
Do you have 5+ years' experience within technical or IT support? Are you comfortable dealing with Level 1 & 2 Tech escalations? We have the role for you! We are working with an established Travel brand, who are looking for an experience IT Systems Engineer to join their team in London. The role: Act as the escalation point … applications, network, Wi-Fi and travel applications. Conduct regular maintenance and updates on laptops and desktops to ensure performance and security Support staff and advisors in office locations with IT - relayed queries and troubleshooting Log and manage incidents and support cases via ticket manging system ensuring timely resolution and clear communication. Work closely with IT partners and internal … departments to implement and enhance technologies. Maintain accurate documentation of IT assets, configuration, procedures and knowledge base. Excellent communication, problem-solving, and analytical skills. You should be able to communicate effectively with the clients, users, and other IT professionals, and present complex technical information in a clear and concise manner. You should also be able to identify, analyze More ❯
1st Line Support Engineer 25k - 27k Hove Area Are you a talented IT professional looking for an exciting opportunity to showcase your skills? We are seeking a proactive and customer-focused 1st Line Support Engineer to join our client's dynamic team at a leading IT managed service provider company. 1st Line Support Engineer Benefits … and snacks Breakout area for pool, table tennis and air hockey. Holiday entitlement increases based on length of service Some of the main duties of the 1st Line Support Engineer will include: Manage multiple tickets and projects Assisting technical support requests within the team Keeping the IT documentation up to date Meet and exceed SLAs Ensure good communication … the senior management team. This is an office based role. Some onsite works where required. Occasional overtime offered What experience you need to be the successful 1st Line Support Engineer: Ability to work independently and as part of a team. Exceptional customer service skills and engagement. 1st Line Service desk experience Experience of working with Microsoft technologies (incl. AD More ❯
1st Line Support Engineer £25k - £27k Hove Area Are you a talented IT professional looking for an exciting opportunity to showcase your skills? We are seeking a proactive and customer-focused 1st Line Support Engineer to join our client's dynamic team at a leading IT managed service provider company. 1st Line Support Engineer Benefits … and snacks Breakout area for pool, table tennis and air hockey. Holiday entitlement increases based on length of service Some of the main duties of the 1st Line Support Engineer will include: Manage multiple tickets and projects Assisting technical support requests within the team Keeping the IT documentation up to date Meet and exceed SLAs Ensure good communication … the senior management team. This is an office based role. Some onsite works where required. Occasional overtime offered What experience you need to be the successful 1st Line Support Engineer: Ability to work independently and as part of a team. Exceptional customer service skills and engagement. 1st Line Service desk experience Experience of working with Microsoft technologies (incl. AD More ❯
Employer description: Everything Tech are an award-winning Managed IT Service Provider. They help companies of all sizes do amazing things with technology. They support over 4500 users across nearly every industry all over the country and are a Microsoft Gold Partner specialising in Microsoft’s Modern Workplace shift in transforming businesses IT. Based in the heart of Manchester … the company are in some of the trendiest and modern offices in Manchester. You will have the opportunity to gain valuable skills, knowledge and experience as you complete an IT apprenticeship supported by a friendly and approachable team and you will be mentored throughout your apprenticeship journey by the companies former and current apprentices. Overview: To act as the … first point of contact on IT Support for all customers. To proactively resolve hardware and software issues from all incoming channels. To deliver a high level of customer service in line with set company service level agreements. To be a proactive member of the Service Desk Team and ensure adherence to all set Service Desk processes and standards. Responsibilities More ❯
About the Role As an IT Infrastructure Engineer, you'll be at the heart of our digital transformation, working across a wide range of technologies to support, develop, and secure our IT systems. You'll collaborate with teams across the business to ensure our infrastructure is robust, efficient, and aligned with strategic goals. This is a hands … to approved processes and licensing Support our ERP (COINS) and internal software systems Act as an escalation point for helpdesk tickets and drive service improvements Lead and contribute to IT projects, both planned and ad hoc Improve our IT security posture, aligning with standards like Cyber Essentials and ISO 27001 Create and maintain detailed documentation and technical playbooks … improvements Support disaster recovery and business continuity planning Automate system tasks using scripting tools like PowerShell and Power Automate What You'll Bring At least 5 years' experience in IT, including service desk and infrastructure roles Strong knowledge of Microsoft environments - including O365, Azure, Intune, Defender, SharePoint, Teams, Entra ID, and Power Platform Solid technical foundation in networking , server More ❯
Job Title: Technical Projects & Support Engineer (CRM & IT) Location: Central London Salary: Up to £60,000 DOE We are a rapidly growing Managed Service Provider (MSP) delivering secure, scalable, and transformative IT solutions across the UK. Our expertise spans cloud, cybersecurity, automation, and VoIP-helping clients reimagine how technology supports their business growth. We're seeking a … Technical Projects & Support Engineer to take ownership of internal CRM transformation projects (Salesforce or Microsoft Dynamics 365) while also providing senior-level IT support within our MSP environment (2nd/3rd Line). This role is ideal for someone with strong technical skills who can balance hands-on engineering with strategic project delivery. The Role You will lead … configuration for infrastructure, networking, cloud, and voice services. Contribute to process automation and maintain clear, accurate technical documentation. What You'll Bring 5+ years' experience in an MSP or IT services environment. Proven track record of leading CRM system projects (Salesforce or Microsoft Dynamics 365). Strong technical skills with the ability to build, configure, and support systems directly. More ❯
Service Desk Engineer (1st/2nd Line) We are working with a leading IT service provider that is looking for a skilled Service Desk Engineer (1st/2nd Line) to join their team. This is an exciting opportunity to be part of a dynamic and fast-paced environment, providing high-quality IT support and solutions to … and ensuring accurate documentation in ConnectWise. Answering calls and delivering excellent customer service at all times. Meeting individual and team KPI targets in line with Service Desk goals. Escalating IT issues to the Senior Service Desk Engineer or Service Desk Manager when required. Managing and maintaining IT Glue documentation for customers and internal use. Collaborating with the … to provide solutions and recommendations. Supporting hosted environments and local infrastructure for clients. Diagnosing and resolving technical issues for clients and internal teams. Assisting in small to medium-sized IT projects as directed by the Service Desk Manager. Applying security updates and system upgrades for clients and internal systems. Setting up and configuring core servers for clients and internal More ❯
We're looking for a motivated IT Support Engineer to join a thriving company in a time of growth. You'll support the day-to-day IT operations and projects across the business. Additional Info: Familiarity across Azure and Cybersecurity is highly desirable. The role is hybrid working - 1 day per week work from home. Due to … the location - a driving license/car is essential Key responsibilities: Act as the 'Go-to' person for an IT Support related needs within the business. Proficient within a Microsoft environment - AD, Exchange etc. Maintain and enhance security processes, supporting ISO 27001 compliance. Work on Azure and cloud-based projects. Manage hardware and software assets. Support IT projects … and contribute to system improvements. Requirements: Proven IT support experience in a similar role - including Hardware, Software & customer facing support. Familiarity with Microsoft Azure and cybersecurity best practice. Strong organisational and communication skills. Proactive, detail-oriented, and able to manage multiple priorities. Please apply direct to this advert or email your CV to (url removed) Spectrum IT Recruitment More ❯
Our client, a prominent organisation within the Defence & Security sector, is currently seeking a Senior IT Infrastructure & Support Engineer for a permanent position. This role is pivotal in ensuring the reliability, security, and efficiency of the organisation's IT systems, contributing significantly to the resilience of business-critical systems, including ERP and cybersecurity tools. The role also … involves maintaining and developing core infrastructure while fostering the professional growth of the IT team. Key Responsibilities: Provide high-level technical support across the business, including troubleshooting complex issues with infrastructure, applications, and user devices. Maintain and support key systems such as Active Directory, Azure, Exchange 365, virtualised environments (Hyper-V), and backup solutions. Contribute to the security and … stability of the organisation's IT estate by supporting cybersecurity tools and policies. Collaborate with the wider IT team on system improvements, deployments, and technical projects. Proactively identify areas for automation, standardisation, or process improvement within IT operations. Act as a technical mentor to junior team members, providing guidance, informal training, and support with their development goals. More ❯
Blakeney, Gloucestershire, South West, United Kingdom
JOSKOS SOLUTIONS LIMITED
Are you a driven, ambitious and professional IT Support Engineer that is looking for growth, rewards to match and to join a company that makes a big difference to the lives of learners? Joskos Solutions is the ICT partner that schools can trust, delivering outstanding service and support whilst keeping education at the heart of what we do. More ❯