architectures. Skilled in managing P1/P2 incidents , business impact analysis, root cause investigations, and change coordination. Strong grasp of IT service management practices; ITIL v4 certification or equivalent preferred. Proactive Monitoring : Hands-on experience with tools like Dynatrace , Azure Application Insights , or similar platforms. Ability to use monitoring data More ❯
CCIE, CompTIA Network+, CompTIA Server+, CompTIA Security+, MCSA/MCSE, Cisco Certification) preferred. Project management and IT framework trainings and certificates including PMI, PRINCE2, ITIL, COBIT an asset. Extensive working knowledge of core technologies: network, servers, storage, data center, firewall, data protection, virtualization, active directory, authentication, video surveillance, cloud and More ❯
tools. • Networking & Infrastructure Security: Understanding of firewalls, VPNs, SD-WAN, DNS security, endpoint protection, and cloud security controls. • IT Service Management & Automation: Experience implementing ITIL-based service management, automating operational tasks, and optimising service delivery. Operational & Leadership Skills: • IT Operations & Service Continuity: Ability to ensure IT systems are highly available More ❯
tools. • Networking & Infrastructure Security: Understanding of firewalls, VPNs, SD-WAN, DNS security, endpoint protection, and cloud security controls. • IT Service Management & Automation: Experience implementing ITIL-based service management, automating operational tasks, and optimising service delivery. Operational & Leadership Skills: • IT Operations & Service Continuity: Ability to ensure IT systems are highly available More ❯
complex technical issues in language suitable for business stakeholders Passion for customer service, understands the value of delivering quality service to users Desirable skills ITIL Service Management Certification or equivalent Experience of working with outsources, offshore, 3rd party services Basic understanding of application design and application security concepts Experience of More ❯
sheffield, south yorkshire, yorkshire and the humber, United Kingdom
Thrive IT Systems
Ansible Automation Platform or other orchestration frameworks Excellent communication and collaboration skills enabling effective cross functional teamwork Familiarity with agile methodologies DevOps practices and ITIL processes to support continuous improvement BMC Certified Associate in Control M 21x for Automation API Developers or BMC Certified Professional in Control M 21x for More ❯
V virtualization and PowerShell automation Familiarity with ITSM platforms (ServiceNow/Jira/Slack) Windows/macOS administration and networking Scripting (Python/PowerShell) ITIL certification (preferred) Strong problem-solving and cross-functional collaboration skills Fluent in English; other EU languages preferred Bonus Qualifications: Experience with cloud platforms (AWS/ More ❯
V virtualization and PowerShell automation Familiarity with ITSM platforms (ServiceNow/Jira/Slack) Windows/macOS administration and networking Scripting (Python/PowerShell) ITIL certification (preferred) Strong problem-solving and cross-functional collaboration skills Fluent in English; other EU languages preferred Bonus Qualifications: Experience with cloud platforms (AWS/ More ❯
simultaneously Be flexible in their approach to travel and projects undertaken Be driven to learn new tech and self-improve A strong understanding of ITIL best practice and frameworks Technical Skills - Essential Microsoft Windows Strong working knowledge of Windows Server Environments DNS and DHCP Deep working knowledge of Active Directory More ❯
PowerShell for automation and deployment tasks Certifications Methodologies BMC Certified Associate in Control M 21x for Administrators Familiarity with agile methodologies DevOps practices and ITIL frameworks Additional Desirable Skills Expertise in capacity planning and performance tuning for Control M environments Experience implementing security best practices within Control M including regular More ❯
PowerShell for automation and deployment tasks Certifications Methodologies BMC Certified Associate in Control M 21x for Administrators Familiarity with agile methodologies DevOps practices and ITIL frameworks Additional Desirable Skills Expertise in capacity planning and performance tuning for Control M environments Experience implementing security best practices within Control M including regular More ❯
Peterborough, Cambridgeshire, United Kingdom Hybrid / WFH Options
Leidos
communication skills; Have experience of producing and updating technical documentation to a high standard; Have knowledge of helpdesk based ticketing system; Have ITIL3 or ITIL 4 at the Foundation level or above. Location: Huntingdon, Cambridgeshire Clearance Requirements: You must be eligible for UK DV Security Clearance. Are you ready to More ❯
security assessments, penetration tests, vulnerability scans, and assess organization cybersecurity maturity Complying with frameworks and regulations such as COBIT, NIST (800-53, cybersecurity), ISO, ITIL, PCI, GLBA, GDPR, HIPAA, and other data privacy and security standards and regulations. Provides internal customer support via assigned tickets for security-related issues, while More ❯
Guildford, Surrey, United Kingdom Hybrid / WFH Options
Civil Aviation Authority
occasional) on-call assistance out of hours. Experience of supplier and vendor management Familiarity with infrastructure as code (IaC) principles and deployment automation. Formal ITIL accreditations to Foundation level. Personal Qualities Methodical and organised. Ability to work under pressure. Excellent communication and leadership abilities Problem-solving mindset and adaptability Ability More ❯
Working directly with customers to gather requirements, design solutions, build proof of concept and implement those solutions Operating within a structured environment such as ITIL and ISO 20000 IT Service Management. This will also include documentation such as the development of designs, processes, and procedures Being the focal point for More ❯
Working directly with customers to gather requirements, design solutions, build proof of concept and implement those solutions Operating within a structured environment such as ITIL and ISO 20000 IT Service Management. This will also include documentation such as the development of designs, processes, and procedures Being the focal point for More ❯
Working directly with customers to gather requirements, design solutions, build proof of concept and implement those solutions Operating within a structured environment such as ITIL and ISO 20000 IT Service Management. This will also include documentation such as the development of designs, processes, and procedures Being the focal point for More ❯
Working directly with customers to gather requirements, design solutions, build proof of concept and implement those solutions Operating within a structured environment such as ITIL and ISO 20000 IT Service Management. This will also include documentation such as the development of designs, processes, and procedures Being the focal point for More ❯
Newcastle Upon Tyne, Tyne And Wear, United Kingdom
Version 1
Working directly with customers to gather requirements, design solutions, build proof of concept and implement those solutions Operating within a structured environment such as ITIL and ISO 20000 IT Service Management. This will also include documentation such as the development of designs, processes, and procedures Being the focal point for More ❯
Optional Skills Azure (AD, IaaS, PaaS) Microsoft Dynamics (2012AX or D365) Office365 administration Experience with Octopus Deploy or similar deployment tools Knowledge of ITIL practices and certification Interested? Apply Now! 📧 Send your resume to: sowmya@us3consulting.nl 🔁 Not a fit for you? Share this with someone in your network who might More ❯
Bolton, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
K3 Capital Group Plc
once the team is established. Experience required : Education - Bachelor's degree in InformationTechnology, Computer Science, or related field preferred, or equivalent work experience. ITIL foundation qualification would be a bonus Experience - Previous experience in a service desk or technical support role is essential. 2 year's experience or more More ❯
Experience of working in a Service Desk environment (2nd - 3rd line support role) Experience of working in the education or similar sector is preferable. ITIL preferred but not essential. Key Competencies Role Specific Work Planning and Scheduling Time Management Listening and Organisation Training, Mentoring and Delegating Problem Identification and Solution More ❯
prioritise multiple tasks effectively in a fast-paced environment. A commitment to providing excellent customer service and support. Desirable Skills: IT certifications such as ITIL Foundation, CompTIA A+, or equivalent. Experience with remote desktop support tools (e.g., TeamViewer, Remote Desktop, SimpleHelp). Knowledge of IT security practices and security frameworks. More ❯
Preferred, Not Required) Microsoft Certified: SC-300 (Identity and Access Administrator) Microsoft Certified: PL-900 (Power Platform Fundamentals) Microsoft Certified: AI-900 (AI Fundamentals) ITIL Foundation or equivalent Salary: £60-90,000 + 30% annual bonus (based on performance) Why join YouLend? Award-Winning Workplace: YouLend has been recognised as More ❯
analysis, and visualisation tools, such as Snowflake, Azure Synapse, Power Platform, Cognos, SAS, and Qlik, are highly valued. Relevant certifications, such as CISSP, PMP, ITIL, or CIO-level certifications, are advantageous. Experience with CAFM solutions, such as Maximo and Facilio, and working in secure or restricted environments, such as for More ❯