of Infrastructure as Code, including a familiarity with working with Terraform Experience of providing 2nd, 3rd and/or 4th tier technical support using ITIL methodologies and terminology Hands on experience of designing and implementing application and platform monitoring and alerting solutions to identify and investigate live service issues, as More ❯
in IT Service Management, Release & Deployment Management, or related roles. Previous experience working with external suppliers or vendor coordination is highly desirable. Familiarity with ITIL frameworks, particularly in Release and Deployment Management. Technical Skills: Strong understanding of Release and Deployment Management processes and best practices. Experience with Change Management and More ❯
Stroud, England, United Kingdom Hybrid / WFH Options
Ecotricity
and Cyber Security Certifications (ie. NIST or Cyber Security Essentials). Knowledge of vulnerability databases (ie. NIST/CVSS). Experience operating within the ITIL Framework. Experience using Vulnerability & Compliance scanning tooling. Experience using Code Security scanning tooling. Educational Requirements This role isn’t being restricted by educational requirements. Your More ❯
Stroud, south east england, United Kingdom Hybrid / WFH Options
Ecotricity
and Cyber Security Certifications (ie. NIST or Cyber Security Essentials). Knowledge of vulnerability databases (ie. NIST/CVSS). Experience operating within the ITIL Framework. Experience using Vulnerability & Compliance scanning tooling. Experience using Code Security scanning tooling. Educational Requirements This role isn’t being restricted by educational requirements. Your More ❯
Active Directory, Azure services, Microsoft Intune, and Microsoft 365 security & compliance platforms. Strong experience managing SLAs, escalations, and incident/problem workflows. Familiarity with ITIL frameworks and ISO compliant environments. Preferred Qualifications: Microsoft certifications (e.g., Azure Administrator/Architect, Windows Server, M365 Security). Experience with monitoring tools and backup More ❯
Derby, Derbyshire, United Kingdom Hybrid / WFH Options
Syntax Consultancy Ltd
of working for IT Managed Service Providers (MSPs) or IT Support businesses preferred. An IT Certification would be advantageous: MCSA, MCSE, MCP, CCNA, CCNP, ITIL, ITSM, CompTIA. Benefits: £35-40k Salary (DOE) + 24 Days Holiday + BHs + day off on your Birthday + Hybrid (1 day/ More ❯
Active Directory, Azure services, Microsoft Intune, and Microsoft 365 security & compliance platforms. Strong experience managing SLAs, escalations, and incident/problem workflows. Familiarity with ITIL frameworks and ISO compliant environments. Preferred Qualifications: Microsoft certifications (e.g., Azure Administrator/Architect, Windows Server, M365 Security). Experience with monitoring tools and backup More ❯
Active Directory, Azure services, Microsoft Intune, and Microsoft 365 security & compliance platforms. Strong experience managing SLAs, escalations, and incident/problem workflows. Familiarity with ITIL frameworks and ISO compliant environments. Preferred Qualifications: Microsoft certifications (e.g., Azure Administrator/Architect, Windows Server, M365 Security). Experience with monitoring tools and backup More ❯
Active Directory, Azure services, Microsoft Intune, and Microsoft 365 security & compliance platforms. Strong experience managing SLAs, escalations, and incident/problem workflows. Familiarity with ITIL frameworks and ISO compliant environments. Preferred Qualifications: Microsoft certifications (e.g., Azure Administrator/Architect, Windows Server, M365 Security). Experience with monitoring tools and backup More ❯
Active Directory, Azure services, Microsoft Intune, and Microsoft 365 security & compliance platforms. Strong experience managing SLAs, escalations, and incident/problem workflows. Familiarity with ITIL frameworks and ISO compliant environments. Preferred Qualifications: Microsoft certifications (e.g., Azure Administrator/Architect, Windows Server, M365 Security). Experience with monitoring tools and backup More ❯
equivalent. Experience with NoSQL databases such as Cosmos DB . Knowledge of machine learning, AI, and analytics workloads in Azure . Experience working in ITIL or Agile environments . Person Specification Strong problem-solving skills with a proactive approach to troubleshooting. Excellent communication and stakeholder management skills. Ability to work More ❯
pipelines Comfortable learning new tools and doing deep technical research Skilled at working across departments and with both business and tech leaders Familiar with ITIL practices like change management Able to juggle complex projects and bring them to the finish line A strong communicator who’s good with both written More ❯
pipelines Comfortable learning new tools and doing deep technical research Skilled at working across departments and with both business and tech leaders Familiar with ITIL practices like change management Able to juggle complex projects and bring them to the finish line A strong communicator who’s good with both written More ❯
customer service business processes Skilled in requirements analysis, functional and technical design, testing, and agile methodologies Strong analytical and problem-solving abilities Knowledge of ITIL (preferred) Technical Proven expertise as a ServiceNow Application Manager or Consultant Advanced knowledge of workflows, UI policies, business rules, flow designer, ACLs and integration hub More ❯
Sunbury-on-thames, Middlesex, United Kingdom Hybrid / WFH Options
Kinlys Global Services
customer service business processes Skilled in requirements analysis, functional and technical design, testing, and agile methodologies Strong analytical and problem-solving abilities Knowledge of ITIL (preferred) Technical Proven expertise as a ServiceNow Application Manager or Consultant Advanced knowledge of workflows, UI policies, business rules, flow designer, ACLs and integration hub More ❯
ability to engage effectively with stakeholders at all levels. Familiarity with IT service management (ITSM) frameworks such as ITIL. Relevant certifications (e.g., PMP, CISSP, ITIL) are advantageous. What We Offer: Competitive salary and benefits package. A dynamic, collaborative work environment with opportunities for professional development and growth. A chance to More ❯
content where necessary. Contribute to any NEC tender submissions as required. Qualifications Functional & Technical Skills Proven client relationship management background. Working level understanding of ITIL (v4 preferred) Excellent communication skills Knowledge of the various technologies used to deliver services Experience in working for an outsourcing organisation Ability to listen, influence More ❯
A full UK driving license Desirable: Microsoft certifications (e.g., MS-100, AZ-104, etc.) Experience with remote monitoring tools and PSA systems. Exposure to ITIL best practices. More ❯
Employment Type: Permanent
Salary: £34000 - £40000/annum Training & development opportunities
ilkley, yorkshire and the humber, United Kingdom Hybrid / WFH Options
Ilkley IT Services
UK driving licence. Desirable Skills: Certifications such as Microsoft or CompTIA (e.g., A+, Network+, Security+). Knowledge of Meraki and Ubiquiti devices. Experience with ITIL frameworks or similar service management practices. Personal Attributes: A proactive, adaptable mindset with a focus on collaboration and client care. Excellent communication skills, with the More ❯
Bolton, central scotland, United Kingdom Hybrid / WFH Options
Outcomes First Group
towards a professional qualification in IT or a related degree (preferred) Strong knowledge of desktop and server platforms (essential) Proven experience operating in an ITIL framework (essential) Strong understanding of IT infrastructure and technical diagnostic skills (essential) Strong customer service skills (essential) Proven experience in knowledge sharing and creating knowledge More ❯
bolton, greater manchester, north west england, United Kingdom Hybrid / WFH Options
Outcomes First Group
towards a professional qualification in IT or a related degree (preferred) Strong knowledge of desktop and server platforms (essential) Proven experience operating in an ITIL framework (essential) Strong understanding of IT infrastructure and technical diagnostic skills (essential) Strong customer service skills (essential) Proven experience in knowledge sharing and creating knowledge More ❯
Peterborough, Cambridgeshire, East Anglia, United Kingdom
JOSKOS SOLUTIONS LIMITED
of client network environments Build key relationships with key technical contacts at client sites and third parties Key Skills Qualifications such as MCSA, AZs & ITIL would be highly beneficial towards your application Strong knowledge of Windows OS, 10 & 11 Strong demonstratable experience of Azure & Intune Excellent PC problem solving skills More ❯
and issues to senior leadership. Capability to deconstruct complex challenges into manageable workstreams. Familiarity with project and service delivery frameworks such as Prince2, MSP, ITIL, and tools like JIRA. Personal Attributes: Excellent communication and interpersonal skills. A natural curiosity for technology and an awareness of business needs. Self-starter with More ❯
Desktop Administrator Associate, Microsoft Certified: Enterprise Administrator Expert). Experience with migrations to Microsoft 365 from on-premises systems or other platforms. Familiarity with ITIL practices and change management processes. Experience working in an IT company or providing IT services to clients. More ❯
Shirley, West Midlands, United Kingdom Hybrid / WFH Options
Jumar Solutions
Standard Service may require SC clearance Microsoft Certified: Endpoint Administrator Associate (MD-102) Microsoft Certified: Modern Desktop Administrator Associate (MD-100/MD-101) ITIL Foundation Certification (Preferred) CompTIA A+/Network+ (Beneficial) If your background aligns to the above requirements - please submit your application to Jackie Dean at Jumar More ❯