126 to 150 of 624 ITIL Jobs in the UK

equivalent experience) Experience with ITSM platforms (e.g., ServiceNow) and monitoring tools Understanding of access management, patch management, and vulnerability remediation processes Familiarity with ITIL practices (Incident, Problem, Change, and Configuration Management) Exposure to application performance tuning, cloud platforms, or scripting (e.g., PowerShell, Python ...

Skills: Required: 7+ years of experience working with Technology or in engineering, technology fields Proven knowledge and understanding of standard IT service delivery, ITIL and Agile practices. Proven experience in technical product management or technical product delivery. Deep understanding of business/processes and high-level understanding of high-quality ...

application architecture with business, data and technology domains. Experience mentoring architects and operating in a senior or deputy leadership capacity. Understanding of ITSM and ITIL frameworks within managed application environments. Essential Skills Ability to balance long-term architectural strategy with short-term delivery priorities. Strong analytical, planning and enterprise-scale ...

house and third-party supported services Skills & Experience Proven experience managing a Service Desk or IT support function Strong understanding of ITIL principles and service management best practices Experience implementing or managing ITSM tools (ideally Halo or similar) Ability to drive process improvement and organisational change Strong stakeholder management skills ...

Administration technologies and their operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with ITIL, PRINCE2, TOGAF and similar relevant IT frameworks and processes. Strong knowledge of current IT and data market trends and technology innovations. Experience leading service or operations ...

Administration technologies and their operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with ITIL, PRINCE2, TOGAF and similar relevant IT frameworks and processes. Strong knowledge of current IT and data market trends and technology innovations. Experience leading service or operations ...

Administration technologies and their operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with ITIL, PRINCE2, TOGAF and similar relevant IT frameworks and processes. Strong knowledge of current IT and data market trends and technology innovations. Experience leading service or operations ...

Administration technologies and their operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with ITIL, PRINCE2, TOGAF and similar relevant IT frameworks and processes. Strong knowledge of current IT and data market trends and technology innovations. Experience leading service or operations ...

Administration technologies and their operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with ITIL, PRINCE2, TOGAF and similar relevant IT frameworks and processes. Strong knowledge of current IT and data market trends and technology innovations. Experience leading service or operations ...

Strong communication skills and the confidence to work across the business A full, clean driving licence Relevant certifications such as CompTIA, Microsoft, Cisco or ITIL would be advantageous but are not essential. This is an office-based role in Shrewsbury, working Monday to Friday 8.30am to 5pm. There ...

escalations, and improvement plans. Strong stakeholder management and communication skills. Excellent analytical and reporting capabilities. Desirable Experience within a regulated environment. Utilities sector experience. ITIL or Service Management experience. Key Attributes Takes ownership and works independently. Confident and credible when challenging suppliers. Strong attention to detail. Commercially aware and outcome ...

other offices located in the United Kingdom to provide physical support About You: To be considered for the role you will need to have:- ITIL V4 Foundation or previous Service/Support Desk experience Exposure to Microsoft 365 Admin Centre, AD Good customer service skills Self-motivated Excellent time management ...

resolve issues related to M365, Active Directory and Windows 11. · Diagnose and resolve network connectivity and troubleshooting issues. · Contribute to technology updates and develop ITIL best practices. · Providing support with additional IT projects. IT Support Engineer Experience/Technologies: · Understanding of Windows 10/11 operating system – Administration and support ...

doing: Developing and documenting business requirements, architecture, and design for diverse IT solutions. Ensuring solutions adhere to Babcock technology standards, governance, and ITIL frameworks. Assessing existing software/hardware interfaces and recommending enhancements. Providing technical support, facilitation, and planning to ensure clear understanding of system needs. Collaborating with Enterprise Architects ...

major incidents. Solid understanding of IT support environments, ideally with previous hands-on troubleshooting or IT operations experience. Experience and knowledge of using ITIL best practice. Excellent communication and stakeholder management skills, manage escalations professionally, and present confidently. Strong analytical and reporting ability. Ability to learn new technologies quickly. Organised ...

develop your career within a modern 24/7 operational environment, we'd love to hear from you. Skills: NETWORK SECURITY CISCO ROUTING WIRELESS ITIL JBLE1 ...

communication and stakeholder management skills Strong technical understanding of IT service environments Experience working closely with engineering or technical delivery teams Good understanding of ITIL-aligned service management practices Ability to interpret service data and drive improvement initiatives Proactive, solutions-focused mindset with a commitment to operational excellence ...

migrations You have a strong knowledge of Microsoft 365 including: Intune, Purview, Security, Azure, Entra You have a good working knowledge of GDPR, ITIL aligned systems and security best practices You have a collaborative approach to leadership and service delivery You're able to manage multiple priorities and complex technical ...

Reviews, Conditional Access, and MFA Experience working within regulated environments is preferred Strong communication, documentation, and stakeholder engagement skills Desirable Skills & Certifications: ServiceNow experience ITIL v4 Foundation Microsoft certifications (SC-300, SC-200, SC-100) What's on Offer for You? Competitive salary and discretionary bonus Generous pension contribution ...

crisis management and cross-functional coordination. A good technical understanding of infrastructure, cloud platforms, backup and recovery technologies. Knowledge of industry standards such as ITIL, ISO 22301 and ISO 27001 would be advantageous. Experience working within hybrid-cloud, highly regulated or critical infrastructure environments is desirable. The ability to collaborate ...

testing Certified Business Continuity Management Professional (CBCMP) or equivalent with proven understanding of the importance of DR and failover for live services Understanding of ITIL best practice Proven experience of working with operational teams delivering upgrade, update and maintenance activities Proven experience in designing and embedding pragmatic IT process ...

testing Certified Business Continuity Management Professional (CBCMP) or equivalent with proven understanding of the importance of DR and failover for live services Understanding of ITIL best practice Proven experience of working with operational teams delivering upgrade, update and maintenance activities Proven experience in designing and embedding pragmatic IT process ...

organisational and decision-making abilities. Ability to motivate teams and drive a positive working culture. Experience handling escalations and resolving operational challenges. Understanding of ITIL or IT service management principles is desirable. About the Team Leader Role This role is ideally suited to an experienced IT leader who enjoys balancing ...

activity. Produce management information and KPI reporting aligned to operational objectives. Drive continuous improvement initiatives through regular reviews and stakeholder engagement. Essential Skills & Experience ITIL Foundation certification (minimum requirement). Proven experience in Service Transition within complex IT environments. Experience documenting processes, procedures and operational readiness activities. Strong stakeholder management ...

Read-level working knowledge of C#/.NET able to read a codebase well enough to understand application behaviour and raise precise defect tickets ITIL discipline and confident day-to-day operation of an ITSM platform, with JIRA Service Management experience strongly preferred Proficient troubleshooting and debugging skills underpinned ...