126 to 150 of 1,106 ITIL Jobs in the UK

IT support role Experience using service desk tools and remote support software Administration experience in medium-sized corporate IT environments, including operational and break/fix activities Familiarity with ITIL processes and SLAs Good understanding and experience of: Microsoft Office 365, including Azure Active Directory, Exchange Online, SharePoint Online, Endpoint Manager and related O365 admin Centre. Cloud knowledge of ideally More ❯

experience would be helpful to have: Bachelor's degree in Computer Science, Computer Engineering, or related field Experience with BigFix for Apache Experience with Nutanix HCI Experience using ServiceNow ITIL managed processes Travel/Shift Work: This position requires the ability to travel 20% of the time. Also, potential to have a sliding shift start/stop times to ensure More ❯

in Active Directory (users, groups, GPOs). Good knowledge of Office 365 and Azure AD. Logical thinker with strong problem-solving skills. Excellent communication and customer service skills. Desirable: ITIL Foundation (V3 or experience in ITSM structures). Microsoft Azure Fundamentals or equivalent certification. MCP, CCNA, or other relevant technical certifications. Experience with Apple, Citrix, or printer management. We're More ❯

customer expectations are managed. Support service improvements through proactive problem management. Essential Experience & Skills 1–2 years’ IT support/service desk experience (MSP background desirable). Knowledge of ITIL practices. Microsoft Windows Server (2016–2022). Microsoft 365 (Email, SharePoint, OneDrive, Teams). Active Directory management. Windows 10/11 & Apple OS support. Microsoft Office Suite. Backup technologies (e.g. More ❯

issues to the appropriate team/third party for assistance when required We are looking for candidates with previous experience working on an IT Service Desk, ideally in an ITIL environment with a positive “can do” attitude and good analytical, problem solving and communication skills. Good understanding in Ms office suite applications, desktop operating systems and exposure to Active Directory More ❯

Strong organisational and planning skills, with ability to manage multiple priorities. Familiarity with remote monitoring and management (RMM) tools. Excellent communication and customer service skills. Relevant certifications (Microsoft, CompTIA, ITIL, Prince2/Agile) are highly desirable. What We Offer: Salary of £40,000 per annum Company events Company pension Employee discount On-site parking Private dental insurance Private medical insurance More ❯

Strong organisational and planning skills, with ability to manage multiple priorities. Familiarity with remote monitoring and management (RMM) tools. Excellent communication and customer service skills. Relevant certifications (Microsoft, CompTIA, ITIL, Prince2/Agile) are highly desirable. What We Offer: Salary of £40,000 per annum Company events Company pension Employee discount On-site parking Private dental insurance Private medical insurance More ❯

system security settings Able to maintain accurate hardcopy and computerised records Able to use Microsoft Office or equivalent applications competently Demonstrable understanding and operational knowledge of ITSM frameworks e.g. ITIL v3 or 4 Demonstrable experiences of ITSM tooling administration Working hours will be on a rota basis between 7am and 7pm Monday to Friday About Us Luton Borough Council have More ❯

leadership.  Effective communication & interpersonal skills, with the ability to work collaboratively in a fast-paced environment, potentially across multiple customer environments. Preferred Skills  ServiceNow Certified System Administrator (CSA).  ITIL v4 qualified.  Experience with Agile/Scrum methodologies & tools.  ServiceNow Certified Implementation Specialist (CIS), or other relevant certifications.  Experience in designing and implementing AI solutions to enhance service operations capabilities More ❯

leadership. Effective communication & interpersonal skills, with the ability to work collaboratively in a fast-paced environment, potentially across multiple customer environments. Preferred Skills ServiceNow Certified System Administrator (CSA). ITIL v4 qualified. Experience with Agile/Scrum methodologies & tools. ServiceNow Certified Implementation Specialist (CIS), or other relevant certifications. Experience in designing and implementing AI solutions to enhance service operations capabilities More ❯

and fun-loving individuals. They want an individual who has a great work ethic and can deliver outstanding customer service and push beyond customer expectation. They promote training in ITIL and Microsoft qualifications, including study time and resources. The role is a support based role where the successful candidate will be able to support the client user base remotely and More ❯

and fun-loving individuals. We want an individual who has a great work ethic and can deliver outstanding customer service and push beyond customer expectation. We promote training in ITIL and Microsoft qualifications, including study time and resources. The role is a support based role where the successful candidate will be able to support the client user base remotely and More ❯

cyber kill chain Familiarity with MITRE ATT&CK, NIST, and CIS frameworks Understanding of network traffic flows and vulnerability management Exposure to ethical hacking and penetration testing Knowledge of ITIL disciplines (Incident, Problem, Change Management) Experience with ServiceNow Security Suite Cloud experience (AWS and/or Azure) Excellent communication, presentation, and analytical skills Ability to work independently and participate in More ❯

for UK SC/DV clearance Full UK Driving Licence Desirable Experience with infrastructure automation (e.g., Ansible, Terraform) Scripting skills (e.g., Bash, PowerShell, Python) KVM Hypervisor experience Exposure to ITIL-based service management Familiarity with secure environments and MOD standards Person Specification Integrity & Professionalism : Demonstrates honesty, ethical behaviour, and professionalism in all interactions, reflecting NCLs commitment to transparency and trust More ❯

a strong candidate are the following: Citrix applications, Genesys, Freshservice. Reasonable networking understanding, Meraki knowledge would be an advantage (but not essential). Any infrastructure and Windows server experience. ITIL v3/v4 Certification (ideal but not essential). MCDST Microsoft certified desktop support technician. MCP: Windows 10. A Level, BTEC, NVQ in Information Technology. Degree of any level or More ❯

Volt, Windows 7, Exchange, Outlook, and other Microsoft applications is a big plus! You’ll thrive by communicating confidently and thoughtfully with a wide variety of colleagues and suppliers. ITIL v3 Foundation is desirable. If you come from a customer service and IT background and enjoy collaborating within a large, dynamic team, this role is perfect for you. You’ll More ❯

Volt, Windows 7, Exchange, Outlook, and other Microsoft applications is a big plus! You’ll thrive by communicating confidently and thoughtfully with a wide variety of colleagues and suppliers. ITIL v3 Foundation is desirable. If you come from a customer service and IT background and enjoy collaborating within a large, dynamic team, this role is perfect for you. You’ll More ❯

operations. Familiarity with cloud platforms such as AWS, Azure, or Google Cloud. Strong analytical and problem-solving skills. Ability to collaborate effectively within a cross-functional team. Knowledge of ITIL frameworks and service lifecycle management. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond More ❯

of the customer; Possess excellent communication skills; Have experience of producing and updating technical documentation to a high standard; Have knowledge of helpdesk based ticketing system; Have ITIL3 or ITIL 4 at the Foundation level or above. Are you ready to make an impact? Begin your journey of a flourishing and meaningful career, share your CV with us today! What More ❯

operations. Excellent customer service and stakeholder management skills. Familiarity with service management processes & tooling (training provided where needed). Working knowledge of Windows and Microsoft 365/Office . ITIL knowledge or accreditation (preferred). Active SC Clearance (essential). How to apply: Send your CV and brief summary of relevant leadership, SLA achievements, and clearance status to (url removed More ❯

operations. Excellent customer service and stakeholder management skills. Familiarity with service management processes & tooling (training provided where needed). Working knowledge of Windows and Microsoft 365/Office . ITIL knowledge or accreditation (preferred). Active SC Clearance (essential). How to apply: Send your CV and brief summary of relevant leadership, SLA achievements, and clearance status to (url removed More ❯

in a modern Enterprise environment, with examples of your experience in at least four of the following technical domains: -ITSM Tool usage for Incident Management, and workign in an ITIL framework. -Microsoft Operating Systems support (Windows 10,11 or Windows Server 2016, 2019, 2022) -Hardware installation andsupport(Laptop builds & upgrades, Mobile Devices, Printers) -ActiveDirectory tools (ADUC, Group Policy, AD Object More ❯

of the duties or the level of responsibilities entailed. Person Specification Qualifications Essential Educated to Degree level or equivalent experience in Computer Science, IT application support/technical discipline. ITIL Foundation certification Microsoft Professional Qualification or equivalent experience (e.g Microsoft Certified Professional (MCP) Evidence of ongoing professional development Other Requirements Essential Empathy for individuals who have experienced mental health problems More ❯

Terraform and IaC in a DevOps setting. Strong knowledge of Kubernetes (AKS) and Docker. Familiarity with Azure hub/spoke architecture, networking, IDAM, and security best practices. Knowledge of ITIL processes (release, deployment, change management). Excellent communication and problem-solving skills, with the ability to influence and lead when required. If you're an Azure specialist passionate about automation More ❯

Full driving licence and own transport NVQ in ICT equivalent qualification or similar experience Evidence of ongoing professional development MCP/MCSA/MCSE/CompTIA A+ or equivalent ITIL v3 Foundation or equivalent Able to communicate effectively both verbally and in writing with a range of audiences Able to maintain the highest levels of confidentiality and data security Highly More ❯