126 to 150 of 1,119 ITIL Jobs in the UK

support environment, ideally within an MSP or similar setting. Industry-recognized technical certifications (e.g., Microsoft, VMware). Solid understanding and proven success with ITIL support methodologies. Strong analytical and problem-solving skills-able to thrive under pressure. Deep knowledge of Microsoft technologies including Microsoft365, Active Directory, Group Policy, Exchange ...

Hardware Microsoft 365 Networking skills Excellent communication and problem-solving skills Relevant certifications would be desirable CompTIA A+/Network+, Microsoft 365 certified, ITIL 4 Foundation etc. The company offer an excellent package and are hoping to hold interviews as soon as relevant applications are received, with it being ...

cabling and networking. Maintain clear records of tasks and follow-up actions. Required Qualifications: Fluency in English. IT-related degree or extensive ITSM/ITIL experience. Basic Microsoft 365 skills. Strong interpersonal skills for managing priorities, issues, and influencing others. Excellent communication and change management skills. Prior experience managing ...

that Informatics services delivered within the Trust reflect best practice with respect to organisational, NHS and legislative requirements and guidelines including IT Infrastructure Library (ITIL), Data Protection Act (1998), Information Standards, Information Security, and compliance with NHS Information Governance. Participate in Information Governance and security as required and ensure appropriate ...

fixes. Maintain documentation and contribute to knowledge base articles to support continuous improvement. Support onboarding and configuration of new customer environments. Ensure compliance with ITIL processes and SLAs. What We're Looking For: Proven experience in a 2nd line support or IT operations role. Strong knowledge of Microsoft technologies: Windows ...

runbooks, change plans) and strong stakeholder communication. Experience working with/through managed service providers and vendors, including escalation management and RCA. Familiarity with ITIL v4 processes (incident, problem, change, configuration). Ability to plan and execute out of hours changes and participate in an on call rota (if introduced ...

Dashboard and visualization design (Splunk, Grafana, Kibana) Reporting and metrics Frameworks & Standards Clients Global Security Control Framework ISO 27001, NIST Cybersecurity Framework, CIS Benchmarks ITIL service management practices Change management and configuration management ...

such as AWS, Azure, or Google Cloud. Strong analytical and problem-solving skills. Ability to collaborate effectively within a cross-functional team. Knowledge of ITIL frameworks and service lifecycle management. ...

Adaptive Security Policies—balancing exceptional user experience with enterprise-grade security. We operate under an ISO/IEC 27001-certified ISMS and an ITIL-aligned service management framework, ensuring integrity, resilience, and operational excellence. Joining Zero Plus means being part of a growing, people-first organisation where your career will ...

Adaptive Security Policies—balancing exceptional user experience with enterprise-grade security. We operate under an ISO/IEC 27001-certified ISMS and an ITIL-aligned service management framework, ensuring integrity, resilience, and operational excellence. Joining Zero Plus means being part of a growing, people-first organisation where your career will ...

Adaptive Security Policies—balancing exceptional user experience with enterprise-grade security. We operate under an ISO/IEC 27001-certified ISMS and an ITIL-aligned service management framework, ensuring integrity, resilience, and operational excellence. Joining Zero Plus means being part of a growing, people-first organisation where your career will ...

business management discipline OR substantial experience Good general level of education particularly in English and Mathematics Knowledge of customer service management methodologies (e.g. ITIL) Desirable Experience of working within the NHS Microsoft Qualifications Experience Essential Evidence of experience in a similar role, together with relevant experience in IT support, project ...

other administrative procedures associated with moves; Move workstations, peripherals and telecommunications equipment, as required; Document changes to inventory use and configuration. Requirement's ITIL V3 Foundation Certification (recommended); Microsoft Operating System/Office Certification(s) will be an asset; Advanced MS Office 365 skills; Scripting, coding skill will be considered ...

under pressure, excellent team player, well organized with strong problem-solving skills, has process skills, and is respectful to users. Certifications Candidate to be ITIL certified. ...

under pressure, excellent team player, well organized with strong problem-solving skills, has process skills, and is respectful to users. Certifications Candidate to be ITIL certified ...

provide a quality service. Excellent written and verbal communication skills. A team player who can contribute to a collaborative working environment An understanding of ITIL and Cyber Essentials frameworks. Endpoint support for Microsoft Windows and Apple Mac devices, with a focus on troubleshooting and ensuring user productivity. Proficiency ...

pressure environment Professional and approachable, with the ability to explain technical issues to non-technical users Willingness to undertake funded and self-paced training ITIL service management qualification (desirable) Prince2 project management qualification (desirable) Company Information At First Recruitment Group we understand just how important it is to secure ...

remain accurate and up to date. What you'll bring Proven experience in an IT Incident Analyst or similar role. Practical experience working within ITIL, particularly incident management. Strong analytical skills with the ability to interpret incident data and identify trends. Hands-on experience with ITSM tools, ideally ServiceNow. ...

within agreed parameters. Work cross-functionally with leadership, service delivery, and commercial teams. Systems, Workflow & Process Development Improve service desk operations, technical standards, and ITIL-aligned processes. Monitor and enhance SLAs, KPIs, and client satisfaction metrics. Support continuous service quality improvements and operational consistency. Desirable Skills These skills are beneficial ...

other IAM platforms Experience working within global or enterprise-scale technology environments Excellent organisational and communication skills with strong attention to detail Knowledge of ITIL processes and a proactive approach to service improvement and problem-solving Apply If you are a delivery-focused professional who thrives on connecting technical ...

troubleshoot and resolve hardware, software, network, and system issues. · line management or team lead experience · Demonstrated ability to work effectively in a team environment · ITIL certification or experience? · Excellent communication, customer service, and interpersonal skills · Experience of Service management tools eg ServiceNOW, SysAID etc · Willingness to learn new skills ...

pressure, with a flexible approach to work. A track record of successfully managing and delivering IT projects on time and within budget. Proficiency in ITIL practices and a strong understanding of IT service management. Demonstrated ability to analyse complex technical issues and provide effective solutions. Commitment to continuous learning ...

support experience in a commercial environment Experience supporting: Microsoft Office Broadband/mobile broadband EPOS or retail systems Bespoke or proprietary software Familiarity with: ITIL Foundation Remote desktop tools Incident management systems (e.g., SupportWorks, Remedy) Mobile device support (Windows, iOS, Android) BYOD environments Instant messaging/chat tools for support ...

Active Directory , Windows Server , DNS , and Group Policy Management . Knowledge of PowerShell scripting , multi-tenant environments , and ITSM processes . Familiarity with ITIL and Agile methodologies . Experience with VMware vCenter (user-level) and collaboration across engineering and architecture teams. Highly motivated, adaptable, and able to work independently ...

management expertise with a proventrack record of mitigation Excellent written and verbal communication skills The ability to work collaboratively across multiple teams and disciplines ITIL Foundation or similar service management qualification (desirable) Experience in construction, building materials, or related industries(desirable) Knowledge of SAP/ERP implementations and cutovers Change ...