Peterborough, Cambridgeshire, East Anglia, United Kingdom
JOSKOS SOLUTIONS LIMITED
of client network environments Build key relationships with key technical contacts at client sites and third parties Key Skills Qualifications such as MCSA, AZs & ITIL would be highly beneficial towards your application Strong knowledge of Windows OS, 10 & 11 Strong demonstratable experience of Azure & Intune Excellent PC problem solving skills More ❯
and issues to senior leadership. Capability to deconstruct complex challenges into manageable workstreams. Familiarity with project and service delivery frameworks such as Prince2, MSP, ITIL, and tools like JIRA. Personal Attributes: Excellent communication and interpersonal skills. A natural curiosity for technology and an awareness of business needs. Self-starter with More ❯
Desktop Administrator Associate, Microsoft Certified: Enterprise Administrator Expert). Experience with migrations to Microsoft 365 from on-premises systems or other platforms. Familiarity with ITIL practices and change management processes. Experience working in an IT company or providing IT services to clients. More ❯
Shirley, West Midlands, United Kingdom Hybrid / WFH Options
Jumar Solutions
Standard Service may require SC clearance Microsoft Certified: Endpoint Administrator Associate (MD-102) Microsoft Certified: Modern Desktop Administrator Associate (MD-100/MD-101) ITIL Foundation Certification (Preferred) CompTIA A+/Network+ (Beneficial) If your background aligns to the above requirements - please submit your application to Jackie Dean at Jumar More ❯
Solihull, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Jumar Solutions
Standard Service may require SC clearance Microsoft Certified: Endpoint Administrator Associate (MD-102) Microsoft Certified: Modern Desktop Administrator Associate (MD-100/MD-101) ITIL Foundation Certification (Preferred) CompTIA A+/Network+ (Beneficial) If your background aligns to the above requirements - please submit your application to Jackie Dean at Jumar More ❯
and network troubleshooting Familiarity with endpoint management, printing issues, and mobile device support Experience managing third-party vendors and technical installations Preferred: Exposure to ITIL practices and enterprise security processes Strong analytical and creative problem-solving skills Experience with remote and on-call support setups Bachelor's degree or equivalent More ❯
and network troubleshooting Familiarity with endpoint management, printing issues, and mobile device support Experience managing third-party vendors and technical installations Preferred: Exposure to ITIL practices and enterprise security processes Strong analytical and creative problem-solving skills Experience with remote and on-call support setups Bachelor's degree or equivalent More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Nextech Group Limited
support * Excellent communicator - clear, concise, and customer-first * Self-starter with a keen eye for detail and a methodical approach ?? Desirable Extras * Microsoft certifications & ITIL Foundation * Familiarity with Azure, VMware, Hyper-V * Understanding of DHCP, DNS, Active Directory, GPO * Awareness of SQL, WSUS, CRM, and other Microsoft business technologies ?? Bonus More ❯
leadership and team management skills. Strong problem-solving and decision-making abilities. Exceptional communication and interpersonal skills. Certifications: Relevant certifications (e.g., PMP, Scrum Master, ITIL) are a plus. Why Join Us: Impact: Play a pivotal role in driving the bank's digital transformation and innovation in private banking. Growth: Opportunity More ❯
a degree of professionalism and adaptability. Solution orientated. Strong leadership & mentoring skills. Team player and team builder. Certification in Prince II, PMP, Agile and ITIL V4 is highly preferred. Demonstrated thought leadership. More ❯
a degree of professionalism and adaptability. Solution orientated. Strong leadership & mentoring skills. Team player and team builder. Certification in Prince II, PMP, Agile and ITIL V4 is highly preferred. Demonstrated thought leadership. More ❯
leadership and team management skills. • Strong problem-solving and decision-making abilities. • Exceptional communication and interpersonal skills. • Certifications: • Relevant certifications (e.g., PMP, Scrum Master, ITIL) are a plus. Why Join Us: • Impact: Play a pivotal role in driving the banks digital transformation and innovation in private banking. • Growth: Opportunity for More ❯
and closing support calls to ensure quick valid response and resolution, and prevent non-compliance to Service Level Agreements (SLA's) in line with ITIL defined processes Visiting Customer sites, for regular visits, ad-hoc requests, proactive visits, desk-side support or projects, as required. Deliver outstanding customer service, perception More ❯
/analyst background. Ability to document triage procedures and best practices to enhance support efficiency. Desirable Proficiency in using ITSM tools such as ServiceNow. ITIL (v3/v4) qualified. More ❯
/analyst background. Ability to document triage procedures and best practices to enhance support efficiency. Desirable Proficiency in using ITSM tools such as ServiceNow. ITIL (v3/v4) qualified. More ❯
work effectively with cross-functional teams. Detail-oriented with strong organizational skills. Problem-solving and critical-thinking abilities. Desirable Familiarity with Agile methodologies and ITIL or other IT service management frameworks is a plus. SCRUM experience/certification Key Responsibilities Release Planning and Coordination: Release Execution: Change Management: Testing Documentation More ❯
work effectively with cross-functional teams. Detail-oriented with strong organizational skills. Problem-solving and critical-thinking abilities. Desirable Familiarity with Agile methodologies and ITIL or other IT service management frameworks is a plus. SCRUM experience/certification Key Responsibilities Release Planning and Coordination: Release Execution: Change Management: Testing Documentation More ❯
work effectively with cross-functional teams. Detail-oriented with strong organizational skills. Problem-solving and critical-thinking abilities. Desirable Familiarity with Agile methodologies and ITIL or other IT service management frameworks is a plus. SCRUM experience/certification Key Responsibilities Release Planning and Coordination: Release Execution: Change Management: Testing Documentation More ❯
Liverpool, Merseyside, North West, United Kingdom Hybrid / WFH Options
NST Recruitment Ltd
degree/qualification Windows (10 & 11 knowledge) Office 365 Active Directory Some Azure Desirable skills as Second Line Support Engineer Microsoft certifications SCCM Migrations ITIL FS, Banking This is an exceptional Junior/Graduate Support Engineer opportunity to work with a leading company, with great rates and longevity on offer. More ❯
deliver support services. Add and maintain accurate technical documentation. Experience with PSA (Autotask preferred) & working to SLAs. Desirable Skills & Qualifications Microsoft Certifications. Exposure to ITIL or other ITSM framework IND-LET More ❯
deliver support services. · Add and maintain accurate technical documentation. · Experience with PSA (Autotask preferred) & working to SLAs. Desirable Skills & Qualifications · Microsoft Certifications. · Exposure to ITIL or other ITSM framework IND-LET More ❯
dynamically. A full UK driving licence, access to a vehicle and willingness to travel to various NHS sites. Desirable Qualifications: MCP or MCSE certifications ITIL V4 Foundation Degree in Computer Science or equivalent experience Why Join This NHS Trust? This is a fantastic opportunity to work within one of the More ❯
Work to the IT service desk performance metrics, including response times, resolution rates, and customer satisfaction scores. Follow service desk processes and procedures using ITIL best practices and organisational standards. Support the Origo end user communities devices and systems including but not limited to, laptops, mobiles, software licenses, office printers More ❯
What We’re Looking For: 3+ years’ experience in a similar IT support or site analyst role. Strong understanding of IT Service Management (ideally ITIL frameworks). Hands-on experience supporting Microsoft Windows 10, Office 365, and mobile devices – Windows 11 upgrade experience is a plus. Confident communicator with a More ❯
Azure DevOps environments to maintain secure and reliable workflows. In-depth understanding of core service management concepts, including Change Management, Incident Management, and other ITIL-aligned processes, to ensure efficient and effective system operations and support. More ❯