176 to 200 of 1,639 ITIL Jobs in the UK

event-driven IT and predictive analytics. Familiarity with information management practices, system development life cycle management, IT services management, agile and lean methodologies, infrastructure and operations, and EA and ITIL frameworks. Proficiency with data warehousing solutions (e.g., Google BigQuery, Snowflake). Expertise in data modeling tools and techniques (e.g., SAP PowerDesigner, EA Sparx). Strong knowledge of SQL and NoSQL More ❯

systems, and remote support tools. Strong communication and customer service skills. Ability to work independently and collaboratively. Basic knowledge of networking, virtualization, and storage. Bonus Points For: Exposure to ITIL practices or certification. Experience with endpoint management tools. Interest in systems administration and networking. Certifications such as CompTIA A+, Network+, or Microsoft Certified: Azure Fundamentals. This is a fantastic opportunity More ❯

automation) Awareness of automation principles and market leading automation software Holds current driving licence and able and willing to drive Microsoft Power Platform Python, Ansible, Shell Scripting Knowledge of ITIL, ISO 20000 & ISO 27000 Please note, this role requires SC clearance, so you'll need to meet the SC eligibility criteria to apply. About us With over 20,000 employees More ❯

equivalent to the level of a professional IT qualification such as a CCNA (Cisco Certified Network Associate) or MCP (Microsoft Certified Professional) ideally gained from relevant experience. oKnowledge of ITIL processes and PRINCE2 methodologies. oVMWare ESX server infrastructure. oGood knowledge of Microsoft SCCM, WSUS, SQL Server. PERSONAL ATTRIBUTES (Demonstrable) Essential oReliable; flexible approach to work to meet the needs of More ❯

Ability to work within a fast-paced environment, within a team or an individual Ability to build strong rapport with delivery partners Strong administration expertise Skills and Experience Desirable ITIL foundation qualification Experience working with Autotask (ITSM Tool) Customer excellence training or qualifications Service delivery experience IT infrastructure knowledge What we offer Hybrid Working (3 days in/2 days More ❯

and Azure AD. Strong networking knowledge including TCP/IP, DNS, DHCP, VPNs, VLANs. Experience with Cisco Meraki (switching, firewalls, wireless). Knowledge of Hyper-V virtualisation. Familiarity with ITIL frameworks. Excellent troubleshooting skills and a proactive, solution-focused approach. Strong communication skills with the ability to mentor and collaborate. A full UK driving licence and willingness to travel to … for this vacancy only. KEY SKILLS - IT Infrastructure, 3rd Line Support, Networking, Windows Server, Active Directory, Microsoft 365, Azure, Hyper-V, TCP/IP, DNS, DHCP, VPN, Cisco Meraki, ITIL, Project Delivery, Mentoring, Technical Support. More ❯

AD, Endpoint Manager/Intune). Comfortable with infrastructure support for both on-premise and cloud-based environments. Understanding of Citrix/Parallels RAS virtual desktop environments. Exposure to ITIL practices and familiarity with ticketing systems such as Freshservice or Freshdesk is advantageous. Job Title: IT Helpdesk Technician (x2 roles) Contract Type: Fixed Term for 6 months Location: Either based … AD, Endpoint Manager/Intune). Comfortable with infrastructure support for both on-premise and cloud-based environments. Understanding of Citrix/Parallels RAS virtual desktop environments. Exposure to ITIL practices and familiarity with ticketing systems such as Freshservice or Freshdesk is advantageous. More ❯

AD, Endpoint Manager/Intune). Comfortable with infrastructure support for both on-premise and cloud-based environments. Understanding of Citrix/Parallels RAS virtual desktop environments. Exposure to ITIL practices and familiarity with ticketing systems such as Freshservice or Freshdesk is advantageous. Job Title: IT Helpdesk Technician (x2 roles) Contract Type: Fixed Term for 6 months Location: Either based … AD, Endpoint Manager/Intune). Comfortable with infrastructure support for both on-premise and cloud-based environments. Understanding of Citrix/Parallels RAS virtual desktop environments. Exposure to ITIL practices and familiarity with ticketing systems such as Freshservice or Freshdesk is advantageous. More ❯

challenges, in addition to exploring emerging technologies and innovations. Knowledge andexperience in software development framework/methodology e.g. Agile, DevOps and cloud-based technology e.g Azure, AWS. TOGAF, Scrum, ITIL, PMP, Prince2 certification, any domain specific certification, any technology vendor certification (Microsoft, AWS, Oracle etc) or management certification. Ability to use abstract thinking totiethe dots from a technological/architectural More ❯

teams. Work with project managers and engineers to deliver successful IT projects such as hybrid cloud setups, network security, and software deployments. Advocate for clients within the organisation, leveraging ITIL frameworks and service management tools to escalate and resolve concerns. Account Growth & Opportunity Identification Use data analytics and CRM systems to identify upselling and cross-selling opportunities. Collaborate with the More ❯

teams. Work with project managers and engineers to deliver successful IT projects such as hybrid cloud setups, network security, and software deployments. Advocate for clients within the organisation, leveraging ITIL frameworks and service management tools to escalate and resolve concerns. Account Growth & Opportunity Identification Use data analytics and CRM systems to identify upselling and cross-selling opportunities. Collaborate with the More ❯

teams. Work with project managers and engineers to deliver successful IT projects such as hybrid cloud setups, network security, and software deployments. Advocate for clients within the organisation, leveraging ITIL frameworks and service management tools to escalate and resolve concerns. Account Growth & Opportunity Identification Use data analytics and CRM systems to identify upselling and cross-selling opportunities. Collaborate with the More ❯

teams. Work with project managers and engineers to deliver successful IT projects such as hybrid cloud setups, network security, and software deployments. Advocate for clients within the organisation, leveraging ITIL frameworks and service management tools to escalate and resolve concerns. Account Growth & Opportunity Identification Use data analytics and CRM systems to identify upselling and cross-selling opportunities. Collaborate with the More ❯

e.g. AWS/Azure), networking, and IT architecture. Proficient in managing Windows environments, Microsoft 365, Active Directory, and network protocols. Solid background in IT service management and governance (e.g. ITIL, COBIT). Proven track record managing vendors, procurement processes, and third-party integrations. Personal Attributes Strategic mindset with the ability to align technology initiatives with broader business goals. Strong leadership More ❯

e.g. AWS/Azure), networking, and IT architecture. Proficient in managing Windows environments, Microsoft 365, Active Directory, and network protocols. Solid background in IT service management and governance (e.g. ITIL, COBIT). Proven track record managing vendors, procurement processes, and third-party integrations. Personal Attributes Strategic mindset with the ability to align technology initiatives with broader business goals. Strong leadership More ❯

Broadband. The Role Reporting to the Service Delivery and Standards Manager, this pivotal role will spearhead the establishment of the Service Management Office, focusing on the rapid maturation of ITIL practices. The Service Management Lead will oversee the implementation and delivery of ITIL methodologies across the designated customer base, ensuring that all processes are not only fit for purpose but … Main Responsibilities Main Responsibilities include but are not limited to: Establish and Manage the Service Management Office (SMO): Lead the creation and operationalisation of the SMO. Develop and mature ITIL Practices: Continually develop and establish Incident, Major incident, Problem, Change Enablement, Service Request, Software Asset and Configuration Management and Knowledge Management. Oversee ITIL Practices: Manage the end-to-end delivery … of ITIL practices, ensuring that all processes are fit for purpose and aligned with both RM Technology's and customer objectives. Enhance Customer Satisfaction: Act as a customer-facing representative, focusing on improving customer satisfaction through effective service management and communication. Working with in scope customers and the Service Delivery Manager to run the day-to-day ITIL Practices on More ❯

and IaaS. Experience with contract management software (e.g., Ariba, Coupa) is a plus. Experience managing contracts related to cloud services, software licenses, and digital marketing platforms. Industry certifications (e.g., ITIL, Six Sigma) are a plus. Experience with Microsoft/Oracle/ServiceNow. Excellent communication, interpersonal, and negotiation skills. Strong attention to detail and ability to manage multiple priorities effectively. A More ❯

Comfortable working closely with software support and delivery teams. Highly organised with strong documentation and communication skills. People-oriented and confident engaging with stakeholders at all levels. Preferred Qualifications ITIL certification (or willingness to obtain). Experience with Linux environments. Prior involvement in recruitment and team development. Exposure to IT managed services or similar environments. What's on Offer Salary More ❯

grasp the key concepts needed to deliver within a service delivery environment, without adversely impacting the operational effectiveness of the supported systems. You may have a good understanding of ITIL which provides you with the framework to achieving this. Strong interpersonal skills are expected as you will be communicating regularly with our client. Any previous experience within Public Sector organisations More ❯

environments. Preferred Qualifications Master's degree in a relevant field. Experience in IT infrastructure or managed services environments. Exposure to Agile, DevOps, or cloud transformation programmes. Technical certifications (e.g., ITIL, Agile). Proficiency with tools such as Microsoft 365, ServiceNow, or Jira. Why Join Work on mission-critical transformation projects with top-tier clients. Be part of a growing, collaborative More ❯

knowledge of Microsoft 365, Windows 10/11, AD, and network technologies. Strong troubleshooting skills with a calm, solutions-focused mindset. Previous experience mentoring or guiding junior team members. ITIL Foundation certification (desirable but not essential). Excellent communication and customer service skills. Full UK driving licence and access to a vehicle (occasional site visits). Working Hours: 35 hours More ❯

of TCP/IP, DNS, DHCP, and support for handheld smartphones and tablets. Desirable: Experience with Visual files Case Management software and administering VoIP platforms. IT qualifications such as ITIL, MCP, CompTIA are advantageous. If your interested in this position please apply online or for more information contact me on More ❯

technical presales or delivery capacity. At least ONE industry certifications required: AWS preferred, Asure, GCP, etc. At least ONE top tier technical certifications in a highly desired: i.e. CISSP, ITIL MALC, etc. Additional Business focused and Rackspace product certifications highly desired. More ❯

technical presales or delivery capacity. At least ONE industry certifications required: AWS preferred, Asure, GCP, etc. At least ONE top tier technical certifications in a highly desired: i.e. CISSP, ITIL MALC, etc. Additional Business focused and Rackspace product certifications highly desired. #LI-LP2 #LI-Remote #J-18808-Ljbffr More ❯

Device Management (MDM) experience. Preferred Qualifications: IT-related certifications (e.g., CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate). Experience with ticketing systems and remote support tools. Familiarity with ITIL best practises. Basic networking knowledge (DNS, DHCP, VPN). What They Offer: Joining my client's team means you'll enjoy: A collaborative and supportive team environment where your contributions More ❯