Azure DevOps environments to maintain secure and reliable workflows. In-depth understanding of core service management concepts, including Change Management, Incident Management, and other ITIL-aligned processes, to ensure efficient and effective system operations and support. More ❯
Azure DevOps environments to maintain secure and reliable workflows. In-depth understanding of core service management concepts, including Change Management, Incident Management, and other ITIL-aligned processes, to ensure efficient and effective system operations and support. More ❯
Azure DevOps environments to maintain secure and reliable workflows. In-depth understanding of core service management concepts, including Change Management, Incident Management, and other ITIL-aligned processes, to ensure efficient and effective system operations and support. More ❯
or multiple MCPs would be highly advantageous. Alternatively, you may be actively working towards an entry level IT certification like CompTia A+, MSDST or ITIL Foundation. Experience required: 2+ years of hands-on related IT support experience in a professional services environment. Active Directory user configuration experience. Technical understanding of More ❯
MS-101. Background of working in a Managed Service Provider (MSP) or B2B environment, ideally supporting various clients. Experience of working within the ITIL framework. Hands-on experience of working with Office 365 and ideally E3, E5, EMS/Azure, IaaS. Good troubleshooting experience of Microsoft Desktop Operating System. Excellent More ❯
Woodstock, Oxfordshire, South East, United Kingdom
Owen Mumford Ltd
support experience or equivalent. Previous experience of ticket logging systems and remote support tools. Knowledge of Microsoft 365. An understanding of the principles of ITIL & Cyber Essentials. What will we give you? You will be joining a successful, privately owned industry leader who are constantly innovating and looking to improve More ❯
Kintore, Scotland, United Kingdom Hybrid / WFH Options
NES Fircroft
script development · Experience with RegEx · Excellent written and spoken communications in English · Demonstrated experience in IT support environments (SD and onsite) · Practiced working within ITIL framework and terminology, certification a plus · Ability to communicate technical information to non-technical users Desired Characteristics · Self-motivated, able to work under minimal supervision More ❯
kintore, north east scotland, United Kingdom Hybrid / WFH Options
NES Fircroft
script development · Experience with RegEx · Excellent written and spoken communications in English · Demonstrated experience in IT support environments (SD and onsite) · Practiced working within ITIL framework and terminology, certification a plus · Ability to communicate technical information to non-technical users Desired Characteristics · Self-motivated, able to work under minimal supervision More ❯
Glasgow, Renfrewshire, United Kingdom Hybrid / WFH Options
Hymans Robertson LLP
able to collaborate effectively with colleagues from different disciplines. Able to effectively communicate technical information to non-technical audiences. Knowledge and understanding of the ITIL Framework. The ability to work in a way that is aligned to our four core values of being friendly, partnering, straightforward and confident. We would More ❯
high-priority tasks. Experience in stakeholder communication, data modeling, and reporting (including KPIs). Background in demand management, visibility promotion, and decision-making support. ITIL-focused with relationship management understanding. Familiarity with processes/systems like IT Asset Management, Lifecycle Management, Change Portfolio, Security. Experience with BMC Remedy, project management More ❯
A valid driving license is essential as travel will be required to other AtkinsRéalis office. Travel expected to other offices. Desirable- Certification from Microsoft. ITIL V3/4 Foundation Qualification. Working knowledge of Service Now. Customer Service Experience. Behavioural Competencies- Proven experience in delivering process efficiencies and improvements. Clear and More ❯
and AVD. Virtualization (VMware) implementation and administration experience. Knowledge of mainstream Storage, Backup/Replication, and DR Technologies. Experience: Solution architecture: 5 years (preferred) ITIL: 1 year (preferred) Cybersecurity: 1 year (preferred) If you're passionate about driving innovation and enhancing the safety of the UK, we encourage you to More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Cathcart Technology
line infrastructure activities across onprem and cloud services, resolving escalated issues while contributing to a variety of internal projects. You'll work within an ITIL aligned environment, helping improve system performance, network reliability, and cyber security posture. Collaborating across support functions and with senior leadership, you'll take ownership of More ❯
Glasgow, Renfrewshire, United Kingdom Hybrid / WFH Options
Cathcart Associates Group Ltd
line infrastructure activities across onprem and cloud services, resolving escalated issues while contributing to a variety of internal projects. You'll work within an ITIL aligned environment, helping improve system performance, network reliability, and cyber security posture. Collaborating across support functions and with senior leadership, you'll take ownership of More ❯
A valid driving license is essential as travel will be required to other AtkinsRéalis offices. Travel expected to other offices. Desirable Certification from Microsoft. ITIL V3/4 Foundation Qualification. Working knowledge of Service Now. Customer Service Experience. Behavioural Competencies: Proven experience in delivering process efficiencies and improvements. Clear and More ❯
3+ years experience as a ServiceNow Developer with a strong understanding of the ServiceNow platform. Familiarity with REST and SOAP web services. Knowledge of ITIL and IT service management. Strong problem-solving and analytical skills. Excellent communication and interpersonal skills. ServiceNow certifications such as Certified System Administrator (CSA) or Certified More ❯
Bath, Somerset, South West, United Kingdom Hybrid / WFH Options
London & Country Mortgages
need a good knowledge of security practices and data protection guidelines to help ensure we are always remaining compliant. You may also hold a ITIL certification and have prior knowledge and usage of ITSM tooling, but we will provide full training and support where needed to upskill. Why join L More ❯
report to the Head of Global Infrastructure and the European IT Director. Skills and Qualifications Excellent communication skills, including written and verbal Understanding of ITIL and Prince 2 practices Must have an MCP certification and at least 5 years of experience in desktop and application rollouts Ability to think creatively More ❯
OpenShift Admin. Background in regulated or high-security environments (e.g. public sector, defence). Experience with ITSM tools (e.g. ServiceNow, Jira Service Management) and ITIL-based processes. Knowledge of backup and recovery tools like Veeam, Commvault, or Azure Backup. You MUST hold Active SC or DV Clearance in order to More ❯
A valid driving license is essential as travel will be required to other offices Travel expected to other offices Desirable: Qualifications: Certification from Microsoft ITIL V3/4 Foundation Qualification Working knowledge of Service Now Customer Service Experience More ❯
A valid driving license is essential as travel will be required to other offices Travel expected to other offices Desirable: Qualifications: Certification from Microsoft ITIL V3/4 Foundation Qualification Working knowledge of Service Now Customer Service Experience More ❯
Winchester, Hampshire, United Kingdom Hybrid / WFH Options
Deloitte LLP
communication skills. Ability to quickly learn new technologies. Experience with SAP HANA development. Knowledge of Release Management and CI/CD processes. Understanding of ITIL principles and experience with ServiceNow. Experience working with offshore colleagues and third-party teams. Connect to your business - Enabling Functions Our teams support the wider More ❯
partitions as required. Participate in the design, implementation, and management of workload automation initiatives. Adhere to Change Management, Problem Management policies and familiarity with ITIL or other formalised IT operations foundations. Skills: 10+ years of relevant IT experience. 5+ years of experience as a systems administrator in a client or More ❯
formal project management and delivering successful IT system project outcomes end-to-end. Strong interpersonal and negotiating skills. Desirable knowledge of service management and ITIL principles. Highly desirable would be a high-level understanding of the following - Outlook, MS Teams, MS Project, MS Visio, MS Office (Word/Excel/ More ❯
formal project management and delivering successful IT system project outcomes end-to-end. Strong interpersonal and negotiating skills. Desirable knowledge of service management and ITIL principles. Highly desirable would be a high-level understanding of the following - Outlook, MS Teams, MS Project, MS Visio, MS Office (Word/Excel/ More ❯