formal project management and delivering successful IT system project outcomes end-to-end. Strong interpersonal and negotiating skills. Desirable knowledge of service management and ITIL principles. Highly desirable would be a high-level understanding of the following - Outlook, MS Teams, MS Project, MS Visio, MS Office (Word/Excel/ More ❯
formal project management and delivering successful IT system project outcomes end-to-end. Strong interpersonal and negotiating skills. Desirable knowledge of service management and ITIL principles. Highly desirable would be a high-level understanding of the following - Outlook, MS Teams, MS Project, MS Visio, MS Office (Word/Excel/ More ❯
LOOKING FOR? Ideally, you'll hold a relevant bachelor's degree in Computer Science, InformationTechnology, or a related field Relevant professional certifications (e.g., ITIL, CISSP, CISM, PMP, Change Management certifications like Prosci ADKAR) Significant experience (typically 7+ years) in progressively responsible IT roles, with at least 3 years in More ❯
years of experience in a senior leadership role. Experience working in a global organization with a diverse team and customer base. Strong knowledge of ITIL best practices related to incident, problem, and change management. Excellent communication and interpersonal skills, with the ability to communicate effectively with technical and non-technical More ❯
shift pattern Strong communication and customer service skills Ability to work under pressure and take initiative Desirable: Experience with incident and problem management tools ITIL awareness or certification Solid understanding of server environments and IT infrastructure Proficiency in MS Word and Excel Key information This is an office-based role More ❯
in data analysis and reporting. Understanding of metadata systems. Knowledge of development life-cycle best practices. Detailed knowledge of Windows environments. Other programming experience ITIL Qualification DXC Technology is committed to the development of a fully inclusive workforce. All applications for employment are assessed purely on merit, against the capabilities More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Sanderson Recruitment
Accreditation to vendor level for Azure, Microsoft 365 products. At least 5 years experience of working in medium to enterprise scale environments working to ITIL, Agile & Prince 2 frameworks. Terraform knowledge Experience with Windows Active Directory, group policy, Entra ID and Intune configuration preferably experienced with Microsoft 365 Exchange hybrid More ❯
and hardware solutions Knowledge of ISP solutions and connectivity requirements Wi-Fi solution experience and knowledge Understanding of core IT compliance standards such as ITIL, GDPR, and PCI/DSS Personal Attributes: Excellent written and oral communication and interpersonal skills, comfortable with non-technical personnel Ability to multi-task and More ❯
in a multi-tasking & fast-paced environment Experience with the Atlassian stack (JIRA, Service Desk, Confluence, Bitbucket, Bamboo), Elastic Stack and Nagios Knowledge of ITIL is an advantage More ❯
in a multi-tasking & fast-paced environment Experience with the Atlassian stack (JIRA, Service Desk, Confluence, Bitbucket, Bamboo), Elastic Stack and Nagios Knowledge of ITIL is an advantage More ❯
solutions A good understanding of ISP solutions and connectivity requirements Wi-Fi solution experience & knowledge An understanding of the core IT compliance competencies for ITIL, GDPR & PCI/DSS etc. Personal Attributes: Excellent written and oral communication and interpersonal skills, especially comfortable with non-technical personnel Multi-tasking capabilities and More ❯
Routing, Switching , Wireless and Firewalls . Experience with Cisco Meraki or Forti net devices would be advantageous . Have good experience working within an?ITIL-based?Managed?Service environment and its core processes such as ticket management and time recording. Be able to produce and maintain detailed technical documentation? Have More ❯
hardening, SIEM, SOAR, virtualisation (VMware) Participate in pre-sales tasks and perform ongoing support of delivery collateral. Familiarity with MITRE ATT&CK Familiarity with ITIL Who we are: We're a business with a global reach that empowers local teams, and we undertake hugely exciting work that is genuinely changing More ❯
and maintain IT policies, standards, and compliance with regulations and best practices. Foster a high-performing team with shared skills and cross-training. Follow ITIL best practices for service delivery and management. Provide escalation support for incidents, requests, changes, and projects. Proactively maintain service availability, performance, and security. Lead major More ❯
attention to detail, and a structured approach to problem-solving. Excellent communication and interpersonal skills, capable of engaging with global teams. Desirable Familiarity with ITIL, Lean, or Six Sigma methodologies is advantageous but not essential. Experience supporting international teams across different time zones. Professional Attributes Operationally Driven: A background in More ❯
working with ticketing systems and support management tools. Experience in a large global organization ideally within the legal and/or tax. Familiarity with ITIL or other incident management frameworks. Knowledge of GDPR and other security best practices in SaaS environments. Prior experience as a senior support engineer or team More ❯
delivery models; o On Site Client Delivery o Engagement Management of a single, medium-large client engagement o Multi- vendor delivery model o Traditional ITIL and Agile Delivery Models o Service Introduction o Multi Technology on-premise and cloud Your Security Clearance To be successfully appointed to this role, it More ❯
MCSE) credential(s)DesirableApplication/CV Cisco Certified Entry Networking Technician (CCENT) or applicable Cisco Certified Network Associate (CCNA) credential(s)DesirableApplication/CV ITIL V3DesirableApplication/CV Technical Competencies (Experience and Knowledge) Essential/Desirable Assessment Method Minimum one (1) year experience in a similar role such as experience More ❯
service operations. Fluency in social media platforms and direct experience working with social media management software. Knowledge of industry-standard frameworks (e.g., Contact center, ITIL). Certification in Sprinklr Modern Care or related technologies. Experience with data analytics and reporting tools. Familiarity with cloud-based technologies and software-as-a More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Tunstall Healthcare (UK) Ltd
of contact for business super-users/users after go-live and provide hands-on support as appropriate alongside colleagues and software vendors following ITIL processes, Develop and maintain plans to address incidents and service requests, directing business users and third parties, maintaining an issues and risk log, and ensuring More ❯
Bath, Somerset, United Kingdom Hybrid / WFH Options
EquiSoft inc
use of or support of complex applications Experience of web-based applications Experience of providing application support for non-technical users Experience in an ITIL environment Equisoft is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for More ❯
