slough, south east england, united kingdom Hybrid / WFH Options
Advanced Resource Managers
Certified: Windows Server/Azure Administrator. Experience with PowerShell or other automation/scripting tools. Familiarity with backup and replication technologies (e.g., Veeam, Dell Data Domain). Knowledge of ITIL best practices. Personal Attributes: Strong ownership mentality and proactive approach to system improvements. Excellent communication and documentation skills. Detail-oriented with a focus on reliability and performance. Capable of managing More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Advanced Resource Managers
Certified: Windows Server/Azure Administrator. Experience with PowerShell or other automation/scripting tools. Familiarity with backup and replication technologies (e.g., Veeam, Dell Data Domain). Knowledge of ITIL best practices. Personal Attributes: Strong ownership mentality and proactive approach to system improvements. Excellent communication and documentation skills. Detail-oriented with a focus on reliability and performance. Capable of managing More ❯
Understanding of networking concepts (DNS, DHCP, IPv4, firewalls, load balancing). (Must have) Scripting experience (PowerShell) and automation of operational processes. Experience in geographically distributed, virtualized datacentre environments . ITIL Foundation or equivalent service management knowledge. Degree in IT/Computer Science or equivalent professional experience. Personal Attributes Strong communication and interpersonal skills. Dependable, detail-oriented, and customer-focused. Able More ❯
Wokingham, Berkshire, South East, United Kingdom Hybrid / WFH Options
Experis
Cloud. Excellent stakeholder engagement and communication skills. Ability to analyze service performance and implement improvement strategies. Experience in leading cross-functional teams within a managed service environment. Knowledge of ITIL frameworks and service lifecycle management. Shift allowance of £400 a month is paid for shift working. All profiles will be reviewed against the required skills and experience. Due to the More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Adecco
Understanding of networking concepts (DNS, DHCP, IPv4, firewalls, load balancing). (Must have) Scripting experience (PowerShell) and automation of operational processes. Experience in geographically distributed, virtualized datacentre environments . ITIL Foundation or equivalent service management knowledge. Degree in IT/Computer Science or equivalent professional experience. Personal Attributes Strong communication and interpersonal skills. Dependable, detail-oriented, and customer-focused. Able More ❯
reading, south east england, united kingdom Hybrid / WFH Options
Experis
Cloud. Excellent stakeholder engagement and communication skills. Ability to analyze service performance and implement improvement strategies. Experience in leading cross-functional teams within a managed service environment. Knowledge of ITIL frameworks and service lifecycle management. Shift allowance of £400 a month is paid for shift working. All profiles will be reviewed against the required skills and experience. Due to the More ❯
Basingstoke, Hampshire, South East, United Kingdom
Middle Recruitment Limited
Entra ID (Azure AD), or other IAM platforms Experience working within global or enterprise-scale technology environments Excellent organisational and communication skills with strong attention to detail Knowledge of ITIL processes and a proactive approach to service improvement and problem-solving Apply If you are a delivery-focused professional who thrives on connecting technical and operational teams to ensure seamless More ❯
including Microsoft Azure. Understanding of networking concepts (DNS, DHCP, IPv4, firewalls, load balancing). Scripting experience (PowerShell) and automation of operational processes. Experience in geographically distributed, virtualized datacenter environments. ITIL Foundation or equivalent service management knowledge. Degree in IT/Computer Science or equivalent professional experience. Personal Attributes: Strong communication and interpersonal skills. Dependable, detail-oriented, and customer-focused. Able More ❯
role fully paid for by my client! 1st Line Support Engineer Experience: MSP background 1-2 years proven experience in an IT support role Experience of working to an ITIL framework in a service desk capacity Microsoft Windows Server 2016 - 2022 Microsoft 365 Support for Email, SharePoint, OneDrive and Teams Active Directory Management Windows 10, 11 Operating System Support Apple More ❯
required to provide out of hours escalation support to the out of hours engineers every other week About you Essential Strong knowledge of IT Service Management (ITSM) frameworks, particularly ITIL v4. Proficient in using Service Management platforms such as ServiceNow, Remedy, or equivalent tools. Proof of management experience, setting objectives and performance management Skilled in developing and managing Service Level More ❯
role fully paid for by my client! 1st Line Support Engineer Experience: MSP background 1-2 years proven experience in an IT support role Experience of working to an ITIL framework in a service desk capacity Microsoft Windows Server 2016 - 2022 Microsoft 365 Support for Email, SharePoint, OneDrive and Teams Active Directory Management Windows 10, 11 Operating System Support Apple More ❯
role fully paid for by my client! 1st Line Support Engineer Experience: MSP background 1-2 years proven experience in an IT support role Experience of working to an ITIL framework in a service desk capacity Microsoft Windows Server (Apply online only) Microsoft 365 Support for Email, SharePoint, OneDrive and Teams Active Directory Management Windows 10, 11 Operating System Support More ❯
role fully paid for by my client! 1st Line Support Engineer Experience: MSP background 1-2 years proven experience in an IT support role Experience of working to an ITIL framework in a service desk capacity Microsoft Windows Server 2016 - 2022 Microsoft 365 Support for Email, SharePoint, OneDrive and Teams Active Directory Management Windows 10, 11 Operating System Support Apple More ❯
london (city of london), south east england, united kingdom
Gold Group Ltd
role fully paid for by my client! 1st Line Support Engineer Experience: MSP background 1-2 years proven experience in an IT support role Experience of working to an ITIL framework in a service desk capacity Microsoft Windows Server 2016 - 2022 Microsoft 365 Support for Email, SharePoint, OneDrive and Teams Active Directory Management Windows 10, 11 Operating System Support Apple More ❯
North Cumbria Integrated Care NHS Foundation Trust
Basic system administration of applications Working in a technical environment with a Service Desk and associated tools Desirable Delivering continual service improvements Working within an environment that applies the ITIL Service Management framework Working knowledge of the NHS Other Requirements Essential Willing to travel Ability to work as part of a team as well as alone Willing to undertake personal More ❯
Steeton, Keighley, West Yorkshire, England, United Kingdom
Corriculo Ltd
ideal Service Desk Manager will bring: Strong experience leading a customer-facing IT support team Strong technical knowledge of Microsoft 365, Azure, infrastructure, networking, and cloud environments Familiarity with ITIL or ISO27001 frameworks and service improvement practices is a plus, as is ConnectWise experience Eligibility for SC Clearance and a valid UK driving licence What’s Next? If you’re More ❯
Derby, Derbyshire, United Kingdom Hybrid / WFH Options
Syntax Consultancy Ltd
Cloud, Access Control Systems, BCDR, CCTV IP. Supporting the delivery of IT projects including upgrades, migrations + implementations. A formal IT qualification is preferred: MCP, MCSE, MCSA, CCNA, CCNP, ITIL, ITSM, CompTIA, Cyber Essentials (or similar). Experience of working for an IT Managed Service Provider (MSP), or IT Support businesses is advantageous. Full UK Driving Licence preferred. More ❯
to think creatively. Deep understanding of Active Directory , Windows Server , DNS , and Group Policy Management . Knowledge of PowerShell scripting , multi-tenant environments , and ITSM processes . Familiarity with ITIL and Agile methodologies . Experience with VMware vCenter (user-level) and collaboration across engineering and architecture teams. Highly motivated, adaptable, and able to work independently in a high-pressure environment. More ❯
collaboratively in a team environment. Preferred qualifications and skills: ServiceNow Certified System Administrator or other relevant certifications. Experience with Agile tools like Jira, Azure DevOps, or Rally. Familiarity with ITIL framework and practices. Experience in enterprise-level ServiceNow implementations or upgrades. Excellent communication and stakeholder management skills. Self-motivated, Positive outlook & result oriented Demonstrated strengths in leadership, critical analysis, strategic More ❯
ITSM tools; customer-focused, methodical, and dependable. The ideal candidate will bring a proactive, service-oriented mindset and enjoy working in a supportive, hands-on environment. Desirable CompTIA A+, ITIL Foundation, Microsoft (e.g., MCSA) or similar qualifications. MSP or small-team background; exposure to Microsoft 365, Intune, or Azure. Knowledge of backup, security tools, and remote support practices. Why join More ❯
and technical understanding of Microsoft 365 and general business IT systems. Experience using ConnectWise, or another ITSM tool, e.g. ServiceNow, Remedy, or Autotask. Operational understanding and experience working in ITIL aligned environment(s), including understanding of SLA's incident Management. Service Request Fulfilment and Change Management. Ability to demonstrate excellent troubleshooting skills Ability to demonstrate strong team working and team More ❯
and technical understanding of Microsoft 365 and general business IT systems. Experience using ConnectWise, or another ITSM tool, e.g. ServiceNow, Remedy, or Autotask. Operational understanding and experience working in ITIL aligned environment(s), including understanding of SLA’s incident Management. Service Request Fulfilment and Change Management. Ability to demonstrate excellent troubleshooting skills Ability to demonstrate strong team working and team More ❯
crawley, west sussex, south east england, united kingdom
Zenzero
and technical understanding of Microsoft 365 and general business IT systems. Experience using ConnectWise, or another ITSM tool, e.g. ServiceNow, Remedy, or Autotask. Operational understanding and experience working in ITIL aligned environment(s), including understanding of SLA’s incident Management. Service Request Fulfilment and Change Management. Ability to demonstrate excellent troubleshooting skills Ability to demonstrate strong team working and team More ❯
years of customer service experience, preferably in a senior role. Proven leadership, change management, and results delivery experience. Strong communication and stakeholder relationship-building skills. Experience working within an ITIL-driven environment. Continuous improvement mindset and proactive problem-solving approach. Required Behaviours & Traits: Strategic thinker with a focus on actionable outcomes. Strong leadership, with the ability to develop teams and More ❯
years of customer service experience, preferably in a senior role. Proven leadership, change management, and results delivery experience. Strong communication and stakeholder relationship-building skills. Experience working within an ITIL-driven environment. Continuous improvement mindset and proactive problem-solving approach. Required Behaviours & Traits: Strategic thinker with a focus on actionable outcomes. Strong leadership, with the ability to develop teams and More ❯