Glasgow, Renfrewshire, United Kingdom Hybrid / WFH Options
Lorien
Linux (CentOS, AlmaLinux). Hands-on Terraform, Azure DevOps, and Git skills covering cloud infrastructure automation/management. Familiarity with service management tools and ITIL frameworks. Excellent communication skills with a proven ability to collaborate with internal teams, external providers, and other key stakeholders. Ideally Azure SQL/MS-SQL More ❯
st anne's, north west england, United Kingdom Hybrid / WFH Options
In Technology Group
smooth technology transitions. Strong knowledge of QA methodologies, tools, and best practices (e.g., manual and automated testing). Familiarity with change management frameworks (e.g., ITIL) and hands-on experience with tools like Jira and ServiceNow . Excellent problem-solving, analytical, and communication skills to collaborate across teams and liaise with More ❯
of database/excel structures/tables/configurations experience in data analysis and good numeracy, analytical and reporting skills Qualifications: Certification from Microsoft ITIL V3/4 Foundation Qualification Working knowledge of Service Now More ❯
regularly. Candidate Profile Education & Certifications: Bachelor’s degree in Computer Science, Engineering, or related field Certifications such as CCNA, CCNP required; Cloud (AWS, Azure), ITIL, or Project Management certifications preferred Technical Skills: Expertise with Cisco (Routing, Switching, Nexus, ACI, Firepower), Zscaler, Checkpoint, Brocade, and Tufin Familiarity with SDN, SD-WAN More ❯
service delivery and project management. Strong experience in service improvement, stakeholder management, and team leadership. Familiarity with incident, change, and problem management best practices. ITIL Foundation (or equivalent) preferred Strong experience in IT service management and budget control Skilled in Microsoft 365 , cybersecurity best practices , and system administration Broad knowledge More ❯
Watford, Hertfordshire, United Kingdom Hybrid / WFH Options
GPL Technologies
IT support role (internship or service desk preferred). Experience using ticketing systems (e.g., Zendesk, ServiceNow, or ConnectWise) is a plus. Certifications: CompTIA A+, ITIL Foundation, or other relevant IT certifications (preferred but not required). COMPENSATION & BENEFITS Fully remote work from home position. Competitive opportunities for professional growth. Access More ❯
sunderland, tyne and wear, north east england, United Kingdom
Jackson Hogg
service delivery and project management. Strong experience in service improvement, stakeholder management, and team leadership. Familiarity with incident, change, and problem management best practices. ITIL Foundation (or equivalent) preferred Strong experience in IT service management and budget control Skilled in Microsoft 365 , cybersecurity best practices , and system administration Broad knowledge More ❯
in the longer-term customer experience. The purpose of this role is to help deliver contracted Business-As-Usual support services typically adhering to ITIL v3 framework of Service Transition, Service Operations and Continuous Service Improvement. A Business Support Analyst (level 1) is someone who has little or no experience More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom
COMPUTACENTER (UK) LIMITED
We would also welcome knowledge and experience in the use of MS Word and Excel, commercial awareness, experience of ITSM applications or understanding of ITIL Framework. More ❯
Hatfield, Hertfordshire, South East, United Kingdom
COMPUTACENTER (UK) LIMITED
We would also welcome knowledge and experience in the use of MS Word and Excel, commercial awareness, experience of ITSM applications or understanding of ITIL Framework. More ❯
greater manchester, north west england, United Kingdom Hybrid / WFH Options
Outcomes First Group
/3rd line support role within a technical support desk or MSP Strong knowledge of desktop and server platforms Proven experience operating in an ITIL framework Strong understanding of IT infrastructure and technical diagnostic skills Strong customer service skills Proven experience in knowledge sharing and creating knowledge base articles Broad More ❯
test automation tools and methodologies . Knowledge of Power Automate, Power Apps , and other low-code solutions within the O365 ecosystem . Familiarity with ITIL, Agile, or other IT service management frameworks . Understanding of risk and compliance requirements related to IT transformations. If you have the expertise and drive More ❯
Oldham, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
Guinness Partnership
Standard. Excellent knowledge of MS Office 365. Proficient in use of delivery and collaboration tools (i.e. DevOps, SharePoint. MS Teams, Asana) Desirable: Experience of ITIL principles and processes Housing sector industry experience Qualifications Essential: Programme and Project Management qualifications e.g. APMP or/MSP. PMO qualification e.g., P30. Desirable: Product More ❯
Analyst or an industry practitioner. Concise written and oral communication. O365 toolset specifically Power Automate (Flows), Power BI and SharePoint. Service Management frameworks (e.g. ITIL). An understanding of Payroll & HR. Benefits & culture Part of the Zellis Group, Moorepay is a team of over 500 friendly professionals across four offices More ❯
switches Excellent problem-solving and communication skills. Ability to work under pressure and manage multiple tasks. Any MSP experience or IT certifications (MS, CompTIA, ITIL) would be a bonus. Benefits: Certification investment & training Monthly and annual recognition awards Workplace Pension Scheme Overtime available If you're looking for a dynamic More ❯
of data protection, cybersecurity, and integration with legacy systems. Strong documentation, reporting, and presentation skills. Desirable Qualifications PRINCE2 Practitioner, Agile PM, or PMP certification. ITIL Foundation or other service management qualifications. Knowledge of customer service operations or citizen engagement strategies in the higher education or public sector. More ❯
calibre with relevant in-depth knowledge of the subject matter, OR Relevant experience of the subject matter Desirable Qualifications in appropriate IT certification (eg ITIL, TOGAF, Agile, ISTQB etc) **** When applying for this role, please read the Supporting Documents on the apply page. More ❯
resistance to new ways of working. Outstanding communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels. Knowledge of ITIL and service management methods is desirable. Educated to degree level or equivalent. What We Offer: The chance to lead a high-impact project transforming financial More ❯
resistance to new ways of working. Outstanding communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels. Knowledge of ITIL and service management methods is desirable. Educated to degree level or equivalent. What We Offer: The chance to lead a high-impact project transforming financial More ❯
Portsmouth, yorkshire and the humber, United Kingdom
TalentHawk
preferably in a senior role. Proven leadership, change management, and results delivery experience. Strong communication and stakeholder relationship-building skills. Experience working within an ITIL-driven environment. Continuous improvement mindset and proactive problem-solving approach. Required Behaviours & Traits: Strategic thinker with a focus on actionable outcomes. Strong leadership, with the More ❯
portsmouth, hampshire, south east england, United Kingdom
TalentHawk
preferably in a senior role. Proven leadership, change management, and results delivery experience. Strong communication and stakeholder relationship-building skills. Experience working within an ITIL-driven environment. Continuous improvement mindset and proactive problem-solving approach. Required Behaviours & Traits: Strategic thinker with a focus on actionable outcomes. Strong leadership, with the More ❯
OMS/EMS platforms. Experience working in a distributed team structure. Exposure to xml-based application component configuration. Appreciation and understanding of a structured ITIL incident, problem and request environment. Prior experience working closely with client services and sales structures. Familiarity with Service Now (SNOW) support workflows. Familiarity with Salesforce More ❯
by providing insights and data-driven recommendations to enhance service stability. Additional Skills/Qualifications: Experience working in a Problem Management role within an ITIL-based Service Management environment. Knowledge of ITIL4 practices ITIL4 Foundation certification is desirable. Familiarity with ServiceNow Problem Management and other ITSM platforms. Strong analytical skills More ❯
levels of a business, internal and external - Essential * A team player used to learning new skills & taking on new challenges - Essential * Experience operating within ITIL aligned IT teams - Desirable * A friendly and approachable disposition - Essential This job description is not exhaustive, and the job holder will be required to carry More ❯
and contributing to the success of the team. Desirable: Mobile Device Management experience using Intune/Endpoint Manager Foundation certification or knowledge of the ITIL framework Experience in management/support of telecoms systems Microsoft 365 tenant administration/support experience (Teams, Exchange, SharePoint) Windows 11 device management Active Directory More ❯