26 to 50 of 1,450 ITIL Jobs in the UK

endpoint protection, ISO 27001, GDPR, SIEM (Splunk, Sentinel). Operating Systems & Tools: Linux administration, PowerShell/Bash/Python scripting, ITSM platforms (ServiceNow, Fresh Service). Certifications: Essential: MCSE, ITIL, CCNA or equivalent Desirable: CISSP or CompTIA Security+, ISO27001 experience, PRINCE2 Key Responsibilities Strategic Leadership & Collaboration: Lead and mentor a team of IT professionals, fostering a collaborative, service-focused culture. More ❯

endpoint protection, ISO 27001, GDPR, SIEM (Splunk, Sentinel). Operating Systems & Tools: Linux administration, PowerShell/Bash/Python scripting, ITSM platforms (ServiceNow, Fresh Service). Certifications: Essential: MCSE, ITIL, CCNA or equivalent Desirable: CISSP or CompTIA Security+, ISO27001 experience, PRINCE2 Key Responsibilities Strategic Leadership & Collaboration: Lead and mentor a team of IT professionals, fostering a collaborative, service-focused culture. More ❯

endpoint protection, ISO 27001, GDPR, SIEM (Splunk, Sentinel). Operating Systems & Tools: Linux administration, PowerShell/Bash/Python scripting, ITSM platforms (ServiceNow, Fresh Service). Certifications: Essential: MCSE, ITIL, CCNA or equivalent Desirable: CISSP or CompTIA Security+, ISO27001 experience, PRINCE2 Key Responsibilities Strategic Leadership & Collaboration: Lead and mentor a team of IT professionals, fostering a collaborative, service-focused culture. More ❯

endpoint protection, ISO 27001, GDPR, SIEM (Splunk, Sentinel). Operating Systems & Tools: Linux administration, PowerShell/Bash/Python scripting, ITSM platforms (ServiceNow, Fresh Service). Certifications: Essential: MCSE, ITIL, CCNA or equivalent Desirable: CISSP or CompTIA Security+, ISO27001 experience, PRINCE2 Key Responsibilities Strategic Leadership & Collaboration: Lead and mentor a team of IT professionals, fostering a collaborative, service-focused culture. More ❯

endpoint protection, ISO 27001, GDPR, SIEM (Splunk, Sentinel). Operating Systems & Tools: Linux administration, PowerShell/Bash/Python scripting, ITSM platforms (ServiceNow, Fresh Service). Certifications: Essential: MCSE, ITIL, CCNA or equivalent Desirable: CISSP or CompTIA Security+, ISO27001 experience, PRINCE2 Key Responsibilities Strategic Leadership & Collaboration: Lead and mentor a team of IT professionals, fostering a collaborative, service-focused culture. More ❯

clear business outcomes. A proactive, data-driven approach to problem solving, with a focus on stability, security, and scalability. Awareness of IT governance, compliance, and best practice frameworks (e.g. ITIL, ISO 27001). SSL Certificates (advantageous) Why You’ll Love It £50,000 – £55,000 base salary. Join a trusted national brand with a stable and forward-looking IT strategy. More ❯

Recovery Planning and Implementation Experience managing budgets, licensing agreements, and vendor relationships. Strong leadership and communication skills, with the ability to lead cross-functional teams and projects. Knowledge of ITIL practices and service management methodologies. Strong problem-solving and analytical abilities. Behavioural skills Presents ideas and concepts to non-discipline colleagues and management in a manner that is respectful and More ❯

Recovery Planning and Implementation Experience managing budgets, licensing agreements, and vendor relationships. Strong leadership and communication skills, with the ability to lead cross-functional teams and projects. Knowledge of ITIL practices and service management methodologies. Strong problem-solving and analytical abilities. Behavioural skills Presents ideas and concepts to non-discipline colleagues and management in a manner that is respectful and More ❯

Recovery Planning and Implementation Experience managing budgets, licensing agreements, and vendor relationships. Strong leadership and communication skills, with the ability to lead cross-functional teams and projects. Knowledge of ITIL practices and service management methodologies. Strong problem-solving and analytical abilities. Behavioural skills Presents ideas and concepts to non-discipline colleagues and management in a manner that is respectful and More ❯

Recovery Planning and Implementation • Experience managing budgets, licensing agreements, and vendor relationships. • Strong leadership and communication skills, with the ability to lead cross-functional teams and projects. • Knowledge of ITIL practices and service management methodologies. • Strong problem-solving and analytical abilities. Skills/Attributes • Presents ideas and concepts to non-discipline colleagues and management in a manner that is respectful More ❯

Recovery Planning and Implementation • Experience managing budgets, licensing agreements, and vendor relationships. • Strong leadership and communication skills, with the ability to lead cross-functional teams and projects. • Knowledge of ITIL practices and service management methodologies. • Strong problem-solving and analytical abilities. Skills/Attributes • Presents ideas and concepts to non-discipline colleagues and management in a manner that is respectful More ❯

support teams when necessary. Utilize ITSM systems to log, monitor, and resolve customer-facing issues, ensuring accurate documentation to support knowledge sharing and continuous improvement. Maintain strict adherence to ITIL service management principles, including Incident, Problem, Change Management, and Continual Service Improvement. Provide technical guidance to customers infrastructure and cloud-based services (e.g., Microsoft Azure, AWS), as needed, collaborating with More ❯

Line engineers and help build a knowledge-rich environment. Desirable Microsoft Certified: Azure Administrator Associate, Modern Desktop Administrator, Messaging Administrator etc. Cisco CCNA/CCNP or equivalent networking certification. ITIL Foundation/Practitioner. Experience with RMM and PSA tools (e.g., ConnectWise, Datto, Autotask). Experience with CCTV, access control, analytics/AI systems (given company’s security services). Strong More ❯

in Active Directory (users, groups, GPOs). Good knowledge of Office 365 and Azure AD. Logical thinker with strong problem-solving skills. Excellent communication and customer service skills. Desirable: ITIL Foundation (V3 or experience in ITSM structures). Microsoft Azure Fundamentals or equivalent certification. MCP, CCNA, or other relevant technical certifications. Experience with Apple, Citrix, or printer management. We're More ❯

cybersecurity policies under the guidance of the IT Security & Risk Manager. Ensure compliance with MFA, endpoint security standards, and data governance requirements. Compliance and Best Practice Work within the ITIL framework to ensure structured service delivery and improvement. Monitor IT satisfaction levels and proactively address recurring issues. Meet deadlines and resolution targets in line with agreed SLAs. *Rates depend on More ❯

cybersecurity policies under the guidance of the IT Security & Risk Manager. Ensure compliance with MFA, endpoint security standards, and data governance requirements. Compliance and Best Practice Work within the ITIL framework to ensure structured service delivery and improvement. Monitor IT satisfaction levels and proactively address recurring issues. Meet deadlines and resolution targets in line with agreed SLAs. *Rates depend on More ❯

cybersecurity policies under the guidance of the IT Security & Risk Manager. Ensure compliance with MFA, endpoint security standards, and data governance requirements. Compliance and Best Practice Work within the ITIL framework to ensure structured service delivery and improvement. Monitor IT satisfaction levels and proactively address recurring issues. Meet deadlines and resolution targets in line with agreed SLAs. *Rates depend on More ❯

cybersecurity policies under the guidance of the IT Security & Risk Manager. Ensure compliance with MFA, endpoint security standards, and data governance requirements. Compliance and Best Practice Work within the ITIL framework to ensure structured service delivery and improvement. Monitor IT satisfaction levels and proactively address recurring issues. Meet deadlines and resolution targets in line with agreed SLAs. *Rates depend on More ❯

so you’re always ahead of the curve CANDIDATE REQUIREMENTS Proven Experience: Previous experience in IT support, ideally within a managed service provider (MSP) environment Technical Knowledge: Familiarity with ITIL practices, Active Directory, Azure AD, and Microsoft 365 Certifications: Microsoft certifications such as AZ-900, MS-900 or SC-900 desirable Problem-Solving Skills: Able to work well under pressure More ❯

driven support role. Proven experience delivering projects and complex changes. Proven capability in the following technologies (Certification is an advantage) Security Clearance (SC) or ability to obtain Experienced in ITIL best practices Microsoft 365 Administration: Exchange on-line, Teams, SharePoint, OneDrive Administration Conditional Access Security and Compliance Policies Microsoft Endpoint Device Management Azure Azure Entra ID and Identity Management AD More ❯

driven support role. Proven experience delivering projects and complex changes. Proven capability in the following technologies (Certification is an advantage) Security Clearance (SC) or ability to obtain Experienced in ITIL best practices Microsoft 365 Administration: Exchange on-line, Teams, SharePoint, OneDrive Administration Conditional Access Security and Compliance Policies Microsoft Endpoint Device Management Azure Azure Entra ID and Identity Management AD More ❯

driven support role. Proven experience delivering projects and complex changes. Proven capability in the following technologies (Certification is an advantage) Security Clearance (SC) or ability to obtain Experienced in ITIL best practices Microsoft 365 Administration: Exchange on-line, Teams, SharePoint, OneDrive Administration Conditional Access Security and Compliance Policies Microsoft Endpoint Device Management Azure Azure Entra ID and Identity Management AD More ❯

driven support role. Proven experience delivering projects and complex changes. Proven capability in the following technologies (Certification is an advantage) Security Clearance (SC) or ability to obtain Experienced in ITIL best practices Microsoft 365 Administration: Exchange on-line, Teams, SharePoint, OneDrive Administration Conditional Access Security and Compliance Policies Microsoft Endpoint Device Management Azure Azure Entra ID and Identity Management AD More ❯

and managing SLAs, KPIs, and SAPs. Our ideal candidate will Have experience in a customer facing IT Service role. Hold a recognised IT or IT Service certification such as ITIL, SDI, or equivalent. Have management experience of leading IT Service Desk and IT Field Engineering teams covering a national user base. Have excellent communication, influencing and persuading skills. Have proven More ❯

configuring and troubleshooting large scale hybrid environment * Experience with Microsoft Windows Server Operating Systems, Windows Active Directory and Entra ID, VMware/Hyper-V * Has a good understanding of ITIL Service Operations; Incident, Request, Problem & Change * Excellent communication, writing, meeting facilitation skills * Familiarity of PowerShell to accomplish tasks and provide reporting Desirable * Technical qualifications, i.e. Microsoft Windows Server, Vmware Vsphere More ❯