26 to 50 of 678 ITIL Jobs in the UK

Lead SharePoint and Teams governance and data migration. Enhance endpoint security and oversee backup and disaster recovery. Provide end-user support and training, ensuring ITIL-aligned service delivery. Maintain compliance with ISO 27001 and Cyber Essentials Plus. Skills & Experience: Advanced Microsoft 365 expertise (Exchange Online, Intune, SharePoint, Teams). Strong ...

Lead SharePoint and Teams governance and data migration. Enhance endpoint security and oversee backup and disaster recovery. Provide end-user support and training, ensuring ITIL-aligned service delivery. Maintain compliance with ISO 27001 and Cyber Essentials Plus. Skills & Experience: Advanced Microsoft 365 expertise (Exchange Online, Intune, SharePoint, Teams). Strong ...

demonstrable equivalent experience in Cyber Security. Working toward IT certifications in security. ISC, ISACA, Comp TIA etc Desirable Current or prior IT Infrastructure certificates ITIL - IT Service Management Experience Essential Experience of enterprise scale infrastructure and how all the components work together. Experience of dealing with Malware, Working with Antivirus ...

negotiation, and presentation skills. Proven ability to manage multiple projects simultaneously. Strong analytical and problem-solving skills. Proficiency in IT service management frameworks (e.g., ITIL). Certifications: PMP, PRINCE2, Agile or similar project management certification is preferred. Other: Willingness to travel as required by client engagements. Eligibility for SC security ...

standard operating procedures for client engage Required Skills and Experience Educated to GCSE level or equivalent Cyber Security Qualification (COMPTIA or equivalent experience) ITIL Foundation Preferred Skills, Experience, Degrees or Certifications Previous experience in a similar position Knowledge and experience of SOC tooling to identify threats. Experience of collaboration tools ...

setup and troubleshooting Basic network troubleshooting (e.g. switches, Wi-Fi, Meraki) Nice to haves: Microsoft Dynamics support experience Telephony systems (Mitel, Avaya or similar) ITIL knowledge or certification You should have at least 2 years' experience working in an IT Service Desk or IT Support environment and be confident supporting ...

setup and troubleshooting Basic network troubleshooting (e.g. switches, Wi-Fi, Meraki) Nice to haves: Microsoft Dynamics support experience Telephony systems (Mitel, Avaya or similar) ITIL knowledge or certification You should have at least 2 years' experience working in an IT Service Desk or IT Support environment and be confident supporting ...

have current UK driving license in this role. Not essential to be successful in the role but you may also have the following qualifications:? ITIL Foundation Qualification Office 365 Administration and Troubleshooting Personal Qualities for the role? Strong communication skills with the ability to convey ideas clearly and confidently.? Highly ...

their own workload Ability to work across different time zones and adapt to diverse cultural environments Desirable Exposure/knowledge of: Tanium ServiceNow ITSM ITIL V4 framework Administration of MacOS in an enterprise environment Microsoft intune/Endpoint Management Understanding of networking/infrastructure with CompTIA or similar qualification Company ...

Hyper-V/VMWare PowerShell scripting skills Some basic Networking knowledge Grasp of relevant methodologies/processes/ways of working such as ITIL/Change Management/etc. Ideally but not necessarily any knowledge of IaC offerings and/or Linux If you're looking to join a great ...

Hyper-V/VMWare PowerShell scripting skills Some basic Networking knowledge Grasp of relevant methodologies/processes/ways of working such as ITIL/Change Management/etc. Ideally but not necessarily any knowledge of IaC offerings and/or Linux If you're looking to join a great ...

DHCP, GPO) Networking fundamentals (VLANs, firewalls, switches, Wi-Fi) Virtualisation technologies (Hyper-V, VMware) Backup technologies and monitoring tools Ticketing systems and ITIL best practices What We're Looking For Strong communication and customer service skills Ability to work independently and as part of a collaborative team A proactive, solutions ...

specialist knowledge acquired through relevant experience Desirable Qualification in Customer Service/telephone training Qualification in IT support, e.g. CompTIA A+, CompTIA N+ Certification ITIL Foundation Certificate in IT Service Management Knowledge and Experience Essential Min 1 year experience of working on an IT Service Desk or similar technical support ...

Skills: 5+ years' experience in Service Desk support preferably in a busy environment undertaking a technical customer facing role Working knowledge and understanding of ITIL framework and the ability to demonstrate this in a practical way Demonstrable troubleshooting and problem resolution skills Strong experience of Microsoft Windows 11 support ...

Zoom, and ITSM platforms (e.g., ServiceNow) Hands-on hardware experience with laptops, mobile devices, printers, and monitors Desirable (but not essential) qualifications/experience: ITIL, AV support, Document Management Systems Experience working in a legal, professional services, or global firm Excellent customer service and communication skills Interested? Apply ...

Description: Role: ITIL/ITSM Consultant Type: Contract Location: London, UK - Hybrid Job Details : Seeking a experienced UK-based ITIL/ITSM Consultants to support short-term advisory and assessment engagements with tier-1 clients, including professional services organizations. Key Responsibilities: Lead and deliver ITIL-aligned ITSM maturity assessments Conduct … across people, process, governance, tooling, and metrics Produce executive-level deliverables including maturity heatmaps, gap analysis, and prioritized roadmaps Provide pragmatic recommendations aligned to ITIL 4 best practices and ISO/IEC 20000 readiness Required Experience: Proven experience delivering ITIL/ITSM maturity assessments Strong working knowledge of ITIL ...

understanding of cloud services, modern infrastructure, and cybersecurity principles. Experience delivering technology change programmes. Knowledge of relevant industry frameworks and best practices (e.g., Agile, ITIL, TOGAF, ISO 27001, Zero-Trust security, 3-2-1 backup principles). Experience with scripting/automation (PowerShell, Python). Experience in Financial Services organisations ...

supporting less experienced colleagues. Essential experience * Significant experience in a senior IT support or infrastructure role * Background working within IT service management frameworks (e.g. ITIL) * Proven experience supporting multi-site environments Technical skills (preferred) * Windows Server environments (2012 onwards) * Microsoft 365 and Azure administration * Active Directory and Entra ID * Networking ...

stakeholder engagement with excellent communication abilities. Customer-centric, process-driven, and detail-oriented. Resilient under pressure, accountable, and committed to infrastructure stability. Familiar with ITIL best practices for structured operations. Expertise in Active Directory Familiarity with Windows Server and Microsoft OS troubleshooting A problem solver, innovator, and collaborator who thrives ...

technical escalations. Desirable Experience with Microsoft 365, Hyper-V, and Cisco Meraki. Knowledge of Azure services, Entra ID, and hybrid identity environments. Familiarity with ITIL change/incident management frameworks. ...

infrastructure services in large-scale environments. Strong analytical and problem-solving skills, with the ability to diagnose complex, cross-domain issues. Good understanding of ITIL-aligned service management practices, including incident, problem, and change management, with a focus on architectural governance. Desirable Skills and Experience Experience designing or integrating solutions ...

Skills & Experience Essential Strong analytical background with experience in service reporting or IT performance analysis. Proficient in Power BI and advanced Excel. Understanding of ITIL, operational governance, and service management processes. Ability to translate complex data into clear, actionable insights. Experience working with cross-functional technology teams. Strong communication ...

systems such as Windows 10 Good working knowledge of desktop computing Ability to troubleshoot technical support issues It would be great if you had: ITIL Operations Active Directory and User Account management Print server management Security patching Working with LINUX operating systems Network configuration and TCP/IP VM Ware ...

with colleagues across departments. Flexible and adaptable to changing technologies and a dynamic work environment. Relevant certifications such as CCNA, MCSE, CompTIA Security+, or ITIL are highly desirable. Experience with cloud computing platforms such as AWS, Azure, or Google Cloud. GCSE grade B or above in Mathematics and English ...

degree or graduate qualification in a computing discipline, or equivalent education and experience (A) Formal training including professional courses in areas such as ITIL Service Management is desirable (A) Strengths Criteria Catalyst (I) Problem Solver (I) Challenger (I) If you would like to find out more about this fantastic opportunity ...