26 to 50 of 1,644 ITIL Jobs in the UK

Risks to the business that could cause outages/loss of revenue - Risk management Responsible for delivery of annual DR testing utilising best in breed technology Work within the ITIL process- Change, problem, incident etc. - support the process and adhere to CCM principles Support the Audits and Sarbanes Oxley ensuring systems are compliant and follow documented IT Controls Forward thinking … or more specific skill in the following areas: Exchange Citrix XenDesktop Commvault backup, or Veeam Ivanti Patch management Rapid 7 Experience of architecture/design principles An understanding of ITIL processes, including change and incident management Troubleshooting and analysis skills An understanding of networking essentials O365 configuration and support, including Exchange and Teams Experience in a technical support role within More ❯

SAN Storage: (e.g., HPE Nimble) - Microsoft Windows Server OS - IaaS (Windows/Linux) Desirable experience - IT/Related Degree - Microsoft O365 Administrator - Microsoft Azure Administrator - CCNA - MCSA/MCSE - ITIL Foundation V3+ - AWS - Sentinel - Logic Apps - API Mgmt. gateways - Intune and Autopilot - Application Proxies - Data management Gateways - Microsoft Data Protection Manager - Wi-Fi - Meraki - Palo Alto Firewalls, Global Protect VPN More ❯

degree qualification or equivalent level of knowledge and expertise gained through experience. 2x MCP Microsoft or MCSE qualification (Microsoft Certified Professional level and proven experience of applying these qualifications) ITIL Foundation Comptia A+ and/or N+ or equivalent qualification Significant experience of working in an IT service management environment A good understanding of ITIL v4 service management procedures and More ❯

container technologies (Docker, Kubernetes) Experience with infrastructure automation tools Understanding of scientific computing software and frameworks Previous experience in biotech or pharmaceutical industries Experience with cloud platforms (AWS, Azure) ITIL certification Security certifications (CISSP, CISM, or similar) Experience with GxP compliance Experience with pharmaceutical industry regulations Previous experience managing technical debt in regulated environments AskBio Inc . click apply for More ❯

is tested and DR ready. Candidate requirements Essential Bachelor's degree or higher in Computer Science, Information Technology or related field or equivalent work experience Have an understanding of ITIL best practice Working knowledge of Active Directory Lightweight application development experience Working knowledge/experience of scripting languages (e.g. BASH/Python/Powershell/Windows Commandline) Working understanding of More ❯

is tested and DR ready. Candidate requirements Essential Bachelor's degree or higher in Computer Science, Information Technology or related field or equivalent work experience Have an understanding of ITIL best practice Working knowledge of Active Directory Lightweight application development experience Working knowledge/experience of scripting languages (e.g. BASH/Python/Powershell/Windows Commandline) Working understanding of More ❯

All other reasonable requests Person Specification Education/Qualifications Essential Degree, or equivalent level of experience Relevant application qualification or equivalent experience Service management qualification or equivalent experience (example: ITIL) Desirable Management/leadership qualification or equivalent experience Delivery management qualification or equivalent experience (Agile, PRINCE2, etc) Experience Essential Experience of being part of user/customer-centric teams and … delivering on continuous service improvement initiatives Experience of working within a Service Management Framework (ITIL, etc) and expert working knowledge of key practices (incident, problem, change, service request, etc) Experience of managing IT systems/applications, and Application Lifecycle Management (ALM) Experience of solving complex problems for users through the use of technology Desirable Experience of supporting the transition of More ❯

work. Master's degree in Organisational Change Management or related field. Experience with IT managed services and IT infrastructure services. Experience with digital communication and training tools. Technical certifications (ITIL, Agile, etc.). Experience in Agile, DevOps, or cloud transformation environments. Familiarity with tools like Microsoft 365, ServiceNow, Jira, or OCM platforms. Being You Diversity is a whole lot more More ❯

device management and support Experience Experience of working in a Service Desk environment (2nd - 3rd line support role) Experience of working in the education or similar sector is preferable. ITIL preferred but not essential. Key Competencies Role Specific Work Planning and Scheduling Time Management Listening and Organisation Training, Mentoring and Delegating Problem Identification and Solution Process Improvement Safeguarding Responsibilities To More ❯

environments • Familiarity with Microsoft Server 2019, Active Directory, Exchange, and virtualisation (VMWare/Horizon) • High-level knowledge of network technologies (Cisco/Juniper), patching tools (ePo/Trellix), and ITIL-aligned service delivery • Comfortable mentoring junior engineers and leading performance reviews • Strong documentation, reporting, and people-management skills Desirable Skills • SharePoint, Windows 10, MDM, Linux, or DII/PDR background More ❯

Murex, Sophis, Calypso, or in-house platforms).* Understanding of financial instruments: Equities, FX, Rates, Derivatives.* Market data feed experience (Bloomberg, Reuters, ICE) is a strong plus.? Processes & Tools:* ITIL: Incident, Change, and Problem Management.* CI/CD tools (Jenkins, GitLab CI, etc.).* Familiarity with Agile/DevOps environments.? Soft Skills:* Strong problem-solving mindset and ability to work More ❯

Present key findings and insights to senior management with clarity and confidence. Serve as a bridge between service owners, process managers, and technical teams. Contribute to the optimization of ITIL-aligned processes, in particular Incident, Request, Problem, Change, and Service Level Management. Maintain documentation of reporting methodologies, definitions, and data sources within ServiceNow. Support CMDB data integrity and integration for … Excel. Proficiency with ServiceNow, particularly in Reporting, Performance Analytics, and Dashboards. Strong analytical skills and experience with data visualization tools (e.g., Power BI, Excel, Tableau). Solid understanding of ITIL frameworks and ITSM processes. Desirable Skills ITIL Foundation certification or higher. Experience writing ServiceNow reports using filters, conditions, and scripts. Knowledge of SQL, DAX, or scripting languages for data analysis. More ❯

in the implementation and observance of ITSM practices, including Incident, Service, Problem, and Change Management. Assists with aligning local IT operations to relevant standards such as ISO 27001 and ITIL v4. Coordinates with the broader IT team to ensure timely execution and proper documentation of operational tasks. Monitors local system alerts, resolving issues when possible and escalating appropriately to ensure … Requirement: At least three years of experience in a service desk role Strong and professional telephone communication skills Proven ability to manage multiple tasks simultaneously Solid technical troubleshooting capabilities ITIL certification or a good understanding of ITIL processes is an advantage More ❯

other team members. Troubleshooting and Support: Diagnose and resolve technical issues, providing ongoing support and maintenance for Dynamics 365 and Power Platform and Power Platform applications within the Serco ITIL IT Service Management function. Documentation: Create and maintain comprehensive documentation for all development and integration activities. Technical Skills: Proficiency in Dynamics 365 and Power Platform (CRM, Customer Services, Sales and More ❯

other team members. Troubleshooting and Support: Diagnose and resolve technical issues, providing ongoing support and maintenance for Dynamics 365 and Power Platform and Power Platform applications within the Serco ITIL IT Service Management function. Documentation: Create and maintain comprehensive documentation for all development and integration activities. Technical Skills: Proficiency in Dynamics 365 and Power Platform (CRM, Customer Services, Sales and More ❯

other team members. Troubleshooting and Support: Diagnose and resolve technical issues, providing ongoing support and maintenance for Dynamics 365 and Power Platform and Power Platform applications within the Serco ITIL IT Service Management function. Documentation: Create and maintain comprehensive documentation for all development and integration activities. Technical Skills: Proficiency in Dynamics 365 and Power Platform (CRM, Customer Services, Sales and More ❯

response, vulnerability management, threat management, information risk management, data leakage protection, identity & access management, technology areas includes Unix/Linux, Windows, Databases, or Middleware storage technologies or Networks. Additionally, ITIL service management processes including Incident, Problem and Change, Data Backup and Recovery. Knowledge of new and emerging technology, cyber security, and resilience risks and mitigating controls. Relevant professional qualifications (e.g. More ❯

Experience with Nutanix and Cohesity Experience with Linux Workstation and Server Support Working to standards in accordance with ISO27001, CyberEssentials Plus, UK Government MoD framework Knowledge and application of ITIL concepts, or an ITIL v3 certification Business Continuity/Disaster Recovery Testing, Planning and Upkeep Ability to manage and implement Small to Medium Scale Projects Important to know Due to More ❯

working in an IT support environment Proficiency in Microsoft MCP Nice-to-have: Microsoft MCSA, MCSE, MCP Citrix CCA, CCP, CCE VMWare/HyperV VCA, VCP, VCAP, VCIX, VCDX ITIL foundation IT related degree Valid driver's license and access to own vehicle (possible travel in Edinburgh area) Technical Skills: Must have proficiency in: Microsoft Office Microsoft Windows client Microsoft More ❯

and methods. Must be confident to handle common security incidents independently. Must have good understanding of Vulnerability Scanning and management as well as Ethical Hacking (Penetration Testing) Knowledge of ITIL disciplines such as Incident, Problem and Change Management. Ability to work with minimal levels of supervision. Education Requirements & Experience Minimum of 2 to 3 years of experience in the IT More ❯

with the ability to engage confidently with a range of stakeholders and liaise effectively with the University Partner Highly customer focused, with an understanding of modern service delivery techniques (ITIL knowledge would be an advantage) ABOUT USStudy Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and More ❯

Snort rules, or other log-searching query languages. Confidence in handling common security incidents independently. Good understanding of Vulnerability Scanning, Management, and Ethical Hacking (Penetration Testing). Knowledge of ITIL disciplines such as Incident, Problem, and Change Management. Ability to work with minimal supervision. Willingness to work in a 24/7 operations environment. Education & Experience: Minimum of More ❯

Vulnerability Scanning and management as well as Ethical Hacking (Penetration Testing) Ability to learn forensic techniques Ability to reverse engineer attacks to understand what actions took place. Knowledge of ITIL disciplines such as Incident, Problem and Change Management. Ability to work with minimal levels of supervision. Threat Hunting & Detection (IOC & IOA Analysis, TTP Profiling, Cyber Kill Chain) SIEM Fine-Tuning More ❯

Vulnerability Scanning and management as well as Ethical Hacking (Penetration Testing) Ability to learn forensic techniques Ability to reverse engineer attacks to understand what actions took place. Knowledge of ITIL disciplines such as Incident, Problem and Change Management. Ability to work with minimal levels of supervision. Willingness to work in a job that involves 24/7 operations or on More ❯

their development while ensuring the delivery of high-quality, timely, and secure IT services across the organisation. They will champion best practices, automation, and strong IT governance frameworks (e.g., ITIL), while maintaining a hands-on approach to technical operations. This is an exciting opportunity for a technically skilled and people-focused leader to make a significant impact in a growing … of all IT systems, networks, and platforms. Lead and mentor the IT operations team, promoting collaboration, accountability, and continuous improvement. Oversee incident, problem, and change management in line with ITIL best practices. Monitor and report on system performance, ensuring SLA targets are consistently met. Lead operational improvements, automation, and optimisation of infrastructure and services. Develop and maintain disaster recovery and More ❯