301 to 325 of 1,643 ITIL Jobs in the UK

Experience working in hybrid environments, ideally with exposure to Azure. Familiarity with Intel Windows Server (2019/2022) and Microsoft technologies. Disaster recovery planning and execution experience. Exposure to ITIL frameworks and project delivery methodologies. Strong communication and stakeholder engagement skills. Ability to work independently and collaboratively in a fast-paced, evolving environment. Don't miss this opportunity to take More ❯

Knowledge: A minimum of one years recent experience working in a technical help desk or IT service desk role. Familiarity with key IT concepts and commonly used terminology. Previous ITIL experience is desirable. Previous customer service training is desirable. Experience with shift working, including unsociable hours, is desirable. Competencies and Skills: Excellent interpersonal, written, and verbal communication skills. Ability to More ❯

with R&D, Projects, and Infrastructure teams to ensure system accuracy Maintain internal knowledge base to support knowledge sharing Promote a culture of high customer satisfaction Ensure compliance with ITIL processes and company policies Drive personal development with a focus on technology and applications Attend customer review meetings as needed Contribute to the global Yunex Traffic community with ideas to … concepts to non-technical users Ability to work independently and collaboratively, building strong relationships with colleagues and customers Effective time management and prioritisation skills Desirable: Experience working within an ITIL framework Knowledge of Intelligent Traffic Control Systems Exposure to cybersecurity practices and standards Experience with software deployment and project management Understanding of database technologies and data analysis Relevant technology industry More ❯

technical teams, preferably within an MSP or IT services environment. Strong knowledge of IT infrastructure, networking, cloud services, and cybersecurity. Excellent organizational, leadership, and people management skills. Experience with ITIL processes and service management tools. Exceptional communication skills, with the ability to manage client relationships and influence stakeholders at all levels. Desirable Skills/Qualifications: Relevant certifications (e.g., ITIL, PMP More ❯

Engineering/Solution Architect, Technical Consulting, Technical Services delivery role with hands on experience in technologies outlined in the Skill set section (Optional) Industry certification in data center infrastructure (ITIL), Certified Kubernetes Administrator (CKA), Docker or RedHat certifications related to Containers Desired Qualities - Active Listener with the ability to translate complex/ambiguous problem statements into actionable tasks Excellent verbal More ❯

technical aptitude. Results-driven and action-oriented, consistently maintaining a positive work attitude. Proficient in supporting Apple macOS and iOS devices within enterprise environments. Jamf Pro Familiar with the ITIL framework and incident/problem management processes. Experienced in supporting hybrid work environments, including remote troubleshooting via tools like Microsoft Endpoint Manager or TeamViewer. Knowledgeable about device lifecycle management, including … imaging, deployment, and asset tracking. Exposure to mobile device management (MDM) and BYOD policy implementation. ITIL certification or working knowledge of ITIL best practices. Certifications: MS-101 - Microsoft 365 Mobility and Security; AZ-900 Interested?! Send your up-to-date CV to Dean Sadler-Parkes at Crimson for review. Not interested?! Do you know anyone that might be? Refer a More ❯

connectivity. Managing and monitoring hybrid cloud integrations and troubleshooting related incidents. Responding to and resolving incidents in a 24/7 wafer fabrication environment, adhering to strict SLAs and ITIL-based procedures. Contributing to continuous improvement initiatives by identifying automation or optimisation opportunities within the data centre. Collaborating with global teams across multiple time zones to ensure seamless handovers and … . Ability to manage and coordinate with third-party vendors for the resolution of Severity-1 incidents. Experience liaising with IT security teams for vulnerability mitigation. Strong knowledge of ITIL processes; ideally ITIL-certified. Excellent communication, collaboration, and prioritisation skills. Eligibility to work in the United Kingdom without the need for visa sponsorship. Desirable skills: Familiarity with hybrid cloud solutions More ❯

industry trends, concepts, opportunities, threats & constraints. Experience & knowledge of GenAI, predictive analytics, or automation workflows in enterprise environments. Familiarity with NLP frameworks (TensorFlow, PyTorch) and LLM fine-tuning techniques. ITIL certification and/or AI/ML certifications (AWS, Google Cloud). Experience with implementing scripted web services in ServiceNow, Java, and CMDB or asset integrations in ServiceNow. Knowledge of More ❯

or equivalent experience Relevant management/leadership qualification or equivalent experience to masters level Desirable Registered with a relevant informatics professional body Service management qualification or equivalent experience (example: ITIL) Delivery management qualification or equivalent experience (Agile, PRINCE2, etc) Experience Essential Experience in a data engineer/analyst/consulting (or similar) role Experience of leading user/customer-centric More ❯

spoken communications, with proven customer service skills • Experience of administering and supporting the latest Network and Infrastructure technologies. • Experience of administering and supporting the latest Microsoft technologies. • Working to ITIL standards, including Change Management. • Networking/Infrastructure certifications would be desirable • Previous experience of working for a managed IT service provider • A current, valid driving licence You will be required More ❯

and non-technical stakeholders. Process-Oriented : A mindset for structure, accuracy, and process adherence, with a willingness to improve and refine. Framework Knowledge : Familiarity with Agile methodologies , Waterfall , and ITIL service management is beneficial. Preferred Qualifications ITIL Foundation Certification Certified Change Management Professional (CCMP) or equivalent PRINCE2 , PMP , or equivalent project management qualification Bachelor’s degree in Information Technology , Business More ❯

with relevant software and hardware solutions A good understanding of ISP solutions and connectivity requirements Wi-Fi solution experience & knowledge An understanding of the core IT compliance competencies for ITIL, GDPR & PCI/DSS etc. Personal Attributes: Excellent written and oral communication and interpersonal skills, especially comfortable with non-technical personnel Multi-tasking capabilities and ability to thrive in a More ❯

integration development. Transferrable skills from previous employment and a knowledge of how these will prove beneficial in this role. Bachelor's degree in computer science or closely related discipline. ITIL Certification. Availability to manage customers outside of the UK & Ireland region. Excellent communication skills to bridge the gap between technical and non-technical stakeholders. About us With over More ❯

integration development. Transferrable skills from previous employment and a knowledge of how these will prove beneficial in this role. Bachelor's degree in computer science or closely related discipline. ITIL Certification. Availability to manage customers outside of the UK & Ireland region. Excellent communication skills to bridge the gap between technical and non-technical stakeholders. About us With over More ❯

of Windows 10 & 11, Expertise of DOS and VBS, Knowledge of PowerShell Knowledge of IOS - iPhone/iPad, MS certified preferable, Successful experiences of a transition phase, trained on ITIL V3 and ideally ITIL certified, Working knowledge of project management - certification is preferable, Knowledge on backup/restore tool is required, Advanced knowledge of virtualization, E-mail systems, Microsoft Sharepoint More ❯

someone with excellent organisation, communication and leadership skills who has: Experience of managing sizeable application support contracts Experience working with teams across the SDLC - Development, Test, etc. Worked within ITIL based framework, with experience of: Environments Management Change Management Release Management Experience of managing and monitoring services against agreed SLAs/KPIs Experience in reporting and analysing data to see More ❯

someone with excellent organisation, communication and leadership skills who has: Experience of managing sizeable application support contracts Experience working with teams across the SDLC - Development, Test, etc. Worked within ITIL based framework, with experience of: Environments Management Change Management Release Management Experience of managing and monitoring services against agreed SLAs/KPIs Experience in reporting and analysing data to see More ❯

leading architecture teams, preferably within a policing or public sector environment. You should be educated to degree level or have equivalent relevant experience and have a strong understanding of ITIL and other service and quality management frameworks. Additionally, you should have knowledge of digital transformation and continual delivery techniques, along with proven experience in business analysis, solution optioneering, and solution More ❯

Software Asset Manager), CITAM (Certified IT Asset Manager), or equivalent vendor-specific licensing certifications. Experience with SAM tools (e.g., ServiceNow SAM Pro, Flexera One, Snow Software). Knowledge of ITIL framework and its application to IT Asset Management. Experience in developing and delivering SAM training programs. Familiarity with data analytics and reporting tools (e.g., Al. Experience working in a professional More ❯

systems integration testing, Provide point of contact for business super-users/users after go-live and provide hands-on support as appropriate alongside colleagues and software vendors following ITIL processes, Develop and maintain plans to address incidents and service requests, directing business users and third parties, maintaining an issues and risk log, and ensuring these are cleared or mitigated More ❯

systems integration testing, Provide point of contact for business super-users/users after go-live and provide hands-on support as appropriate alongside colleagues and software vendors following ITIL processes, Develop and maintain plans to address incidents and service requests, directing business users and third parties, maintaining an issues and risk log, and ensuring these are cleared or mitigated More ❯

part of a team Business process modelling (with ability to use a conventional modelling notation, e.g. UML) Skills Desired: Lean Six Sigma experience Agile/SAFe experience APM PFQ ITIL 4 exposure Knowledge of Service Oriented Architecture Working with large-scale and complex integration programmes Working with 3rd party suppliers Clearance Requirements: BPSS Pre-screening required to start SC Required More ❯

with Windows 10/11, macOS, laptop provisioning, headset/audio troubleshooting, Google Workspace, Zoom and meeting room equipment. You have in-depth knowledge of ITSM software. Experience with ITIL framework or other IT service management methodologies. Great interpersonal skills - you know how to connect with people and have effective communication skills. Ability to guide, train, and motivate team members More ❯

with MS Azure/Active Directory Experienced with SSO and integration tools Strong understanding of systems architecture Familiar with Citrix environment Awareness of relevant standards such as GDPR, ISO27001, ITIL, Cyber Security frameworks as relate to securing systems and data Interpersonal Exceptional communication and relationship-building skills Strong problem-solving and conflict resolution abilities Organisational Effective time management and ability More ❯

Skills/Experience 2+ years' supporting Microsoft OS, Office 365, collaboration software and experience with desktop builds 2+ years' demonstrated performance as an administrator for End User support systems ITIL V4 Foundation A Full UK Driving License (Regional office travel will be required) Desired Skills/Experience Strong ability to make decisions on routine work and interpret and enforce established More ❯