WC2R, Holborn, Greater London, Fleet Street, United Kingdom
Ricoh
customer and organisation Ability to understand user requirements relating to the customers IT infrastructure. Possesses ability to make decisions independently and use good judgement when others should be involved. ITIL Foundation – Desirable. Methodical with attention to detail but prepared to meet customer expectations. Technical Knowledge Mac Hardware Jamf – Apple Device Management Windows 10/11 Active Directory/Group Policy More ❯
technical understanding of servers, storage, networking, virtualisation, and cloud platforms (AWS, Azure, or GCP). Experience working within structured governance frameworks and managing complex stakeholder environments. Solid grasp of ITIL processes, service transition, and change management best practices. Excellent leadership, communication, and presentation skills, with the ability to engage both technical and non-technical audiences. Proficiency in project management tools More ❯
technical understanding of servers, storage, networking, virtualisation, and cloud platforms (AWS, Azure, or GCP). Experience working within structured governance frameworks and managing complex stakeholder environments. Solid grasp of ITIL processes, service transition, and change management best practices. Excellent leadership, communication, and presentation skills, with the ability to engage both technical and non-technical audiences. Proficiency in project management tools More ❯
technical understanding of servers, storage, networking, virtualisation, and cloud platforms (AWS, Azure, or GCP). Experience working within structured governance frameworks and managing complex stakeholder environments. Solid grasp of ITIL processes, service transition, and change management best practices. Excellent leadership, communication, and presentation skills, with the ability to engage both technical and non-technical audiences. Proficiency in project management tools More ❯
technical understanding of servers, storage, networking, virtualisation, and cloud platforms (AWS, Azure, or GCP). Experience working within structured governance frameworks and managing complex stakeholder environments. Solid grasp of ITIL processes, service transition, and change management best practices. Excellent leadership, communication, and presentation skills, with the ability to engage both technical and non-technical audiences. Proficiency in project management tools More ❯
technical understanding of servers, storage, networking, virtualisation, and cloud platforms (AWS, Azure, or GCP). Experience working within structured governance frameworks and managing complex stakeholder environments. Solid grasp of ITIL processes, service transition, and change management best practices. Excellent leadership, communication, and presentation skills, with the ability to engage both technical and non-technical audiences. Proficiency in project management tools More ❯
technical understanding of servers, storage, networking, virtualisation, and cloud platforms (AWS, Azure, or GCP). Experience working within structured governance frameworks and managing complex stakeholder environments. Solid grasp of ITIL processes, service transition, and change management best practices. Excellent leadership, communication, and presentation skills, with the ability to engage both technical and non-technical audiences. Proficiency in project management tools More ❯
london (city of london), south east england, united kingdom
World Wide Technology
technical understanding of servers, storage, networking, virtualisation, and cloud platforms (AWS, Azure, or GCP). Experience working within structured governance frameworks and managing complex stakeholder environments. Solid grasp of ITIL processes, service transition, and change management best practices. Excellent leadership, communication, and presentation skills, with the ability to engage both technical and non-technical audiences. Proficiency in project management tools More ❯
London, Hyde Park, United Kingdom Hybrid / WFH Options
The Bridge IT Recruitment
on IT Service Continuity planning and testing with multiple outsourced service providers • Manage relationships with partners and service providers including contract management and continual service improvement • Leadership grounded in ITIL/ISO global standards for all I&T operational services • Stakeholder management specifically in reference to Service Outages, Testing Services and Project Transition to Service • Service Protection in direct delivery More ❯
with the ability to support the creation of reports, track performance metrics, and provide actionable insights. Strong communication skills and the ability to collaborate effectively with cross-functional teams. ITIL Foundation is desirable. Professional certifications in Asset Management (e.g., ISO 55001, Certified Asset Management Professional – CAMP, Certified IT Asset Manager (CITAM)) are advantageous. If you are interested in this role More ❯
multiple priorities and projects effectively in a structured manner. Strong communication and stakeholder engagement skills, with the ability to translate complex technical concepts into business-friendly language. Familiarity with ITIL methodologies, particularly change, problem, and availability management. More ❯
Windows 11 - Diagnose and resolve network connectivity and VPN issues - Set up and maintain meeting room AV hardware and other office network technologies - Contribute to technology updates and develop ITIL best practices - Providing support with additional IT projects IT Support Engineer Experience/Technologies: - Understanding of Windows 10/11 operating system – Administration and support - Microsoft Stack including Office More ❯
and proposal skills: ability to translate business needs into standardized reference architectures, bill of materials, and delivery plans; fluent in cost models and ROI justification. Delivery excellence: familiarity with ITIL-based processes, service catalogs, transition-to-live, and ongoing service improvement programs. Communication and leadership: excellent stakeholder management, executive-level presentation, and the ability to lead cross-functional teams. #teceze More ❯
City of London, London, United Kingdom Hybrid / WFH Options
TECEZE
and proposal skills: ability to translate business needs into standardized reference architectures, bill of materials, and delivery plans; fluent in cost models and ROI justification. Delivery excellence: familiarity with ITIL-based processes, service catalogs, transition-to-live, and ongoing service improvement programs. Communication and leadership: excellent stakeholder management, executive-level presentation, and the ability to lead cross-functional teams. #teceze More ❯
london, south east england, united kingdom Hybrid / WFH Options
TECEZE
and proposal skills: ability to translate business needs into standardized reference architectures, bill of materials, and delivery plans; fluent in cost models and ROI justification. Delivery excellence: familiarity with ITIL-based processes, service catalogs, transition-to-live, and ongoing service improvement programs. Communication and leadership: excellent stakeholder management, executive-level presentation, and the ability to lead cross-functional teams. #teceze More ❯
slough, south east england, united kingdom Hybrid / WFH Options
TECEZE
and proposal skills: ability to translate business needs into standardized reference architectures, bill of materials, and delivery plans; fluent in cost models and ROI justification. Delivery excellence: familiarity with ITIL-based processes, service catalogs, transition-to-live, and ongoing service improvement programs. Communication and leadership: excellent stakeholder management, executive-level presentation, and the ability to lead cross-functional teams. #teceze More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
TECEZE
and proposal skills: ability to translate business needs into standardized reference architectures, bill of materials, and delivery plans; fluent in cost models and ROI justification. Delivery excellence: familiarity with ITIL-based processes, service catalogs, transition-to-live, and ongoing service improvement programs. Communication and leadership: excellent stakeholder management, executive-level presentation, and the ability to lead cross-functional teams. #teceze More ❯
teams. Exposure to process mapping, automation tools, or low-code platforms. Experience managing third-party vendors and IT service providers. Knowledge of project or change management frameworks (e.g. Agile, ITIL). More ❯
Royal Tunbridge Wells, Kent, United Kingdom, Southborough
Vermelo RPO
teams. Exposure to process mapping, automation tools, or low-code platforms. Experience managing third-party vendors and IT service providers. Knowledge of project or change management frameworks (e.g. Agile, ITIL). More ❯
causes and implement long-term fixes. Maintain documentation and contribute to knowledge base articles to support continuous improvement. Support onboarding and configuration of new customer environments. Ensure compliance with ITIL processes and SLAs. What We're Looking For: Proven experience in a 2nd line support or IT operations role. Strong knowledge of Microsoft technologies: Windows OS, Active Directory, M365, Azure. More ❯
causes and implement long-term fixes. Maintain documentation and contribute to knowledge base articles to support continuous improvement. Support onboarding and configuration of new customer environments. Ensure compliance with ITIL processes and SLAs. What We’re Looking For: Proven experience in a 2nd line support or IT operations role. Strong knowledge of Microsoft technologies: Windows OS, Active Directory, M365, Azure. More ❯
causes and implement long-term fixes. Maintain documentation and contribute to knowledge base articles to support continuous improvement. Support onboarding and configuration of new customer environments. Ensure compliance with ITIL processes and SLAs. What We’re Looking For: Proven experience in a 2nd line support or IT operations role. Strong knowledge of Microsoft technologies: Windows OS, Active Directory, M365, Azure. More ❯
causes and implement long-term fixes. Maintain documentation and contribute to knowledge base articles to support continuous improvement. Support onboarding and configuration of new customer environments. Ensure compliance with ITIL processes and SLAs. What Were Looking For: Proven experience in a 2nd line support or IT operations role. Strong knowledge of Microsoft technologies: Windows OS, Active Directory, M365, Azure. Solid More ❯
london (city of london), south east england, united kingdom
Experis UK
causes and implement long-term fixes. Maintain documentation and contribute to knowledge base articles to support continuous improvement. Support onboarding and configuration of new customer environments. Ensure compliance with ITIL processes and SLAs. What Were Looking For: Proven experience in a 2nd line support or IT operations role. Strong knowledge of Microsoft technologies: Windows OS, Active Directory, M365, Azure. Solid More ❯
causes and implement long-term fixes. Maintain documentation and contribute to knowledge base articles to support continuous improvement. Support onboarding and configuration of new customer environments. Ensure compliance with ITIL processes and SLAs. What We’re Looking For: Proven experience in a 2nd line support or IT operations role. Strong knowledge of Microsoft technologies: Windows OS, Active Directory, M365, Azure. More ❯