51 to 75 of 677 ITIL Jobs in the UK

troubleshooting disciplined ITSM practice and clear documentation A continuous improvement mindset fixes the cause, not just the ticket and sound judgement using AI tools ITIL 4 Foundation (or later), or achieved within six months Why Join Our Table? At Le Creuset, you will find your seat at our table, which ...

troubleshooting; disciplined ITSM practice and clear documentation · A continuous improvement mindset – fixes the cause, not just the ticket – and sound judgement using AI tools · ITIL 4 Foundation (or later), or achieved within six months Why Join Our Table? At Le Creuset, you will find your seat at our table, which ...

troubleshooting; disciplined ITSM practice and clear documentation · A continuous improvement mindset – fixes the cause, not just the ticket – and sound judgement using AI tools · ITIL 4 Foundation (or later), or achieved within six months Why Join Our Table? At Le Creuset, you will find your seat at our table, which ...

troubleshooting; disciplined ITSM practice and clear documentation A continuous improvement mindset fixes the cause, not just the ticket and sound judgement using AI tools ITIL 4 Foundation (or later), or achieved within six months Hybrid working at Andover, with occasional travel to UK sites and EMEA offices. Occasional ...

desirable. Current SC clearance is a significant advantage, although candidates who are eligible to undergo clearance will also be considered. Relevant qualifications may include ITIL, ISO 20000, ISO 27001, AWS, Azure, ServiceNow, TOGAF or Agile. Hybrid working is expected, with regular team days primarily in London or Manchester. 100% remote ...

keen to explore automation and AI to streamline repetitive tasks, improve service quality and create more time for higher-value technical work. Desirable ITIL v4 certification CompTIA qualifications Microsoft certifications such as AZ-104, MCSE or MCSA Experience with Jira, Confluence or similar collaboration platforms What's On Offer This ...

prioritise workload and work independently Full UK driving licence and access to a vehicle for business use GCSE Maths and English (or equivalent) Desirable ITIL v3 or v4 Certification Microsoft Certified Professional (MCP) or equivalent What You'll Bring We're looking for someone who is: Customer-focused and approachable ...

hold, or be eligible and willing to obtain and maintain, the required clearance. Desirable ServiceNow experience, particularly Incident, Request, Knowledge or Major Incident workflows. ITIL 4 Foundation or higher. Working knowledge of Intune, Entra ID, Autopilot, Defender, PowerShell or endpoint-security tooling. Experience in a secure Government, defence or regulated ...

devices and meeting room technology. Desirable Skills: Experience with iManage or a similar document management system. Knowledge of Mimecast, Microsoft Configuration Manager and Nexthink. ITIL Foundation or relevant Microsoft certifications. Experience supporting a large user base across multiple offices. If you're interested in this role, click 'apply ...

devices and meeting room technology. Desirable Skills: Experience with iManage or a similar document management system. Knowledge of Mimecast, Microsoft Configuration Manager and Nexthink. ITIL Foundation or relevant Microsoft certifications. Experience supporting a large user base across multiple offices. If you're interested in this role, click 'apply ...

service operation. What we're looking for Proven experience managing Service Operations within a large-scale, complex or multi-supplier environment. Strong understanding of ITIL 4 and IT service management best practice. Experience managing or overseeing Service Desk and End User Compute services. Strong ServiceNow governance, product ownership or managed ...

service operation. What we're looking for Proven experience managing Service Operations within a large-scale, complex or multi-supplier environment. Strong understanding of ITIL 4 and IT service management best practice. Experience managing or overseeing Service Desk and End User Compute services. Strong ServiceNow governance, product ownership or managed ...

practices desirable with experience of Terraform preferred Security tooling and practices including patch management, vulnerability management, SIEM, EDR, PAM and micro-segmentation desirable. ITIL service management and PRINCE2, Agile, Scrum or equivalent project delivery experience beneficial. How you'll work Technical expertise is important ...

analysis. Deliver infrastructure improvements, Azure workload migration, optimisation and automation. Execute disaster recovery and failover testing, review technical changes and conduct smoke testing. Support ITIL processes, change scheduling and CAB, maintain documentation, and track licensing and certificate renewals. Mentor junior colleagues, collaborate with technical partners and improve infrastructure and data ...

architecture o Reporting and analytics platforms · Preferred certifications o ServiceNow CSA o ServiceNow CIS-CMDB o ServiceNow CIS-Discovery o TBM Executive Foundation o ITIL o TOGAF PERSONAL REQUIREMENTS · Exceptional communication and stakeholder management skills. · Strong leadership presence with the ability to influence senior executives. · Strategic thinker capable of translating ...

core infrastructure technologies, including SCCM, certificates, file shares and email systems Experience investigating and resolving complex technical incidents and infrastructure problems Good understanding of ITIL principles and service management processes Experience working within a complex, multi-user and multi-service environment Strong understanding of infrastructure security, availability, monitoring and performance ...

core infrastructure technologies, including SCCM, certificates, file shares and email systems Experience investigating and resolving complex technical incidents and infrastructure problems Good understanding of ITIL principles and service management processes Experience working within a complex, multi-user and multi-service environment Strong understanding of infrastructure security, availability, monitoring and performance ...

issues and recommend appropriate actions.Ability to produce clear technical documentation, reports and security recommendations.Ability to communicate effectively with technical and non-technical stakeholders.Understanding of ITIL/service management principles and the ability to manage and prioritise multiple activities.Commitment to keeping up to date with emerging technologies, threats and cyber security ...

ability to work collaboratively across technical and non-technical teams • A good understanding of service management frameworks, principles and best practice (such as ITIL, ITIL 4 or equivalent)• A good understanding of Service Management toolsets such as Jira, Confluence or ISMWe know some people may hesitate to apply if they ...

different layers of the technology stack. Experience diagnosing incidents and resolving issues that affect service availability. An understanding of IT service management principles and ITIL terminology. Familiarity with containers and microservices architectures, including Docker. Experience extending, improving, or contributing to open-source software. Familiarity with automated testing frameworks such ...

Hyper-V virtualisation. Microsoft Entra ID and hybrid identity integration. SharePoint migration or upgrade experience. Microsoft 365 administration. Experience supporting secure or regulated environments. ITIL-based service management processes. Additional Information This is a hands-on infrastructure support position rather than a SharePoint development role. Candidates should have a strong ...

fast-paced environment. * Experience using enterprise ITSM platforms. Desirable * Active Directory administration experience. * Knowledge of Intune, Endpoint Management or Azure Active Directory. * ITIL Foundation certification or awareness. * Experience supporting enterprise-scale public sector or corporate IT environments. * CompTIA A+, Network+ or other entry-level technical certifications ...

using supporting tools such as Jira. Database technologies: Familiarity with database and data platforms such as Elasticsearch and MongoDB. Service management: An understanding of ITIL terminology and operational service management principles. Problem-solving: Strong analytical skills, with the ability to investigate root causes and implement sustainable technical improvements. Desirable Skills ...

networking fundamentals, including TCP/IP, DNS, DHCP, Wi-Fi and VPN. Basic understanding of Windows Server and file and print services. Familiarity with ITIL processes, incident management, SLAs and ITSM tools such as ServiceNow. Excellent communication and customer service skills, with confidence supporting senior and VIP users. Must hold ...

ability to isolate local connectivity issues Experience supporting collaboration and meeting-room technologies, including Microsoft Teams and audio-visual peripherals Practical knowledge of ITIL-aligned incident, request, problem and change management processes Experience using an IT service management platform (ServiceNow preferred) and maintaining accurate ticket, asset and knowledge records Benefits ...