51 to 75 of 1,637 ITIL Jobs in the UK

such as Microsoft Certified: Azure Administrator Associate or Microsoft 365 Certified: Enterprise Administrator Expert. • Knowledge of backup and disaster recovery solutions. • Experience in managing hybrid cloud environments. • Familiarity with ITIL best practices. Should you have any questions or wish to apply please do not hesitate to contact Clear Legal Recruitment Limited. Please Note: Due to the number of applications we More ❯

such as Microsoft Certified: Azure Administrator Associate or Microsoft 365 Certified: Enterprise Administrator Expert. • Knowledge of backup and disaster recovery solutions. • Experience in managing hybrid cloud environments. • Familiarity with ITIL best practices. Should you have any questions or wish to apply please do not hesitate to contact Clear Legal Recruitment Limited. Please Note: Due to the number of applications we More ❯

such as Microsoft Certified: Azure Administrator Associate or Microsoft 365 Certified: Enterprise Administrator Expert. • Knowledge of backup and disaster recovery solutions. • Experience in managing hybrid cloud environments. • Familiarity with ITIL best practices. Should you have any questions or wish to apply please do not hesitate to contact Clear Legal Recruitment Limited. Please Note: Due to the number of applications we More ❯

Intune and Autopilot Active Directory Azure Active Directory DNS and DHCP Excellent customer service, communication and interpersonal skills Excellent English written and oral communication skills DESIRABLE (Nice to Have) ITIL v3/v4 Foundation Certification Experience of working in a structured, ITIL environment Experience of working towards specific SLAs Experience of working with high volume calls, to specific SLAs Experience More ❯

designing and delivering solutions within the UK Government domain. Familiarity with compliance & security standards across the enterprise IT landscape such as ISO 27001 and NCSC Cyber Essentials. Familiarity with ITIL service management principles & tools, and their use in an enterprise environment. Additional Information We pride ourselves in offering an excellent benefits package, including an above average pension scheme. When you More ❯

required. Work with virtualisation technologies such as vSphere and Azure Virtual Desktops . Liaise with third-party suppliers and escalate issues where necessary. Ensure best practices are followed, including ITIL and IT Service Management (ITSM) standards . Key Requirements: Minimum of 4 years' experience in 2nd line IT support . Strong knowledge of Windows operating systems, Microsoft 365, and Active More ❯

environment Experience with Oracle Fusion preferred Experience or aptitude in developing and holding training sessions for IT staff, virtually or in person as required A clear understanding of the ITIL framework and an ability to apply ITIL principles within an IT service management environment, ITIL qualification as standard. Solid knowledge and experience of ServiceNow Process orientated with a methodical and More ❯

and termination. PERSON SPECIFICATION (essential requirements) Qualifications Relevant qualification in Information Technology, Computer Science, CAD/CAM Engineering or related field (or equivalent work experience). Relevant certifications (e.g., ITIL v3/4, CompTIA A+, Microsoft Certified: Azure Administrator, etc.) are a major plus Must be able to attain and hold National Security Vetting to a minimum SC level. Azure More ❯

Bash or Python) Hyper-V or equivalent virtualisation experience Excellent communication and problem-solving skills Proactive, customer-focused approach with a passion for continuous improvement Relevant certifications (Microsoft, CompTIA, ITIL) are beneficial What Next? – Apply Now More ❯

customer satisfaction. • Create customer excitement. Stimulate customer demand by ensuring service roadmaps continue to evolve (work with operational teams to support you). • Develop an IT Service Management Plan (ITIL process delivery) to improve service consistency and reliability. Owning and delivering key processes including change, problem, and major incident management Skills/Experience: Experience of Project and Operational Incident, problem … to work under pressure, multitask, and handle multiple assignments simultaneously. Excellent time-management and problem-solving skills. Strong technical background. Minimum of 2 years' experience in a similar role. ITIL v3 or v4 Foundation certification. Competencies & Behaviours: Strong communication and interpersonal skills. Positive and can-do attitude. Ability to take a methodical approach to service issues. Demonstrated initiative and a More ❯

interpersonal skills Strong analytical and problem-solving skills Ability to manage multiple projects and priorities Focus on continuous service improvement and value delivery Qualifications: Certifications in Azure (desirable) and: ITIL Foundation Agile methodologies Behaviours: Self-motivated, proactive, and organised Flexible and positive attitude Committed to driving business improvements Stay current with emerging cloud and automation technologies If you're ready More ❯

interpersonal skills Strong analytical and problem-solving skills Ability to manage multiple projects and priorities Focus on continuous service improvement and value delivery Qualifications: Certifications in Azure (desirable) and: ITIL Foundation Agile methodologies Behaviours: Self-motivated, proactive, and organised Flexible and positive attitude Committed to driving business improvements Stay current with emerging cloud and automation technologies If you're ready More ❯

interpersonal skills Strong analytical and problem-solving skills Ability to manage multiple projects and priorities Focus on continuous service improvement and value delivery Qualifications: Certifications in Azure (desirable) and: ITIL Foundation Agile methodologies Behaviours: Self-motivated, proactive, and organised Flexible and positive attitude Committed to driving business improvements Stay current with emerging cloud and automation technologies If you're ready More ❯

Technologies: Strong knowledge of M365 security tools (Defender, Azure) Vulnerability Management, Web Filtering, DLP, Cloudflare, Firewalls, VPN, PKI, DNS, Email Gateways, Security Audits, ISO27001, Azure DevOps, Mitre Attack Framework, ITIL, Microsoft OS, Exchange Online To succeed, you should have a passion for IT Security, current experience at an architect level, and experience managing a small team. You should have a More ❯

offices, ensuring high system availability and user satisfaction. Support a range of internal infrastructure including servers, networks, cloud platforms, mobile devices and corporate systems in line with ISO and ITIL standards. Key Responsibilities: Deliver 1st/2nd line support via the internal service desk Assist with 3rd line support and technical projects under supervision Install, configure, and maintain IT hardware … role Strong knowledge of Windows OS/server platforms, networking, VPNs, and mobile devices Experience with Linux, OS X, virtualisation (e.g., VMware), backup solutions, Azure/AWS Familiarity with ITIL framework and process-driven environments Strong troubleshooting, communication, and documentation skills Ability to lead by example, mentor junior staff, and manage multiple support cases Degree in Computer Science or related More ❯

be required to be successful in this role. The Role Working within a team to provide second and third line support and resolution for incidents and problems within an ITIL framework. Collaborate with the application development teams to ensure supportable solution delivery and quality assure systems as they move from development into test and live. Collaborate with the project delivery … analysis & project management methods (SDLC, Prince, DSDM, UML etc. Core technical skills to include T-SQL & Powershell. Excellent troubleshooting, problem solving & delivery skills coupled with a good understanding of ITIL support processes. Excellent written and verbal communication. A proactive outlook to problem solving. Proactive and Flexible, team player. Ability to organise and plan work independently. Experience of supporting and enhancing More ❯

junior developers and other team members. Troubleshooting and Support: Diagnose and resolve technical issues, providing ongoing support and maintenance for Dynamics 365 and Power Platform applications within the Serco ITIL IT Service Management function. Documentation: Create and maintain comprehensive documentation for all development and integration activities. Stakeholder Collaboration: Work closely with business analysts, project managers, and other stakeholders to gather More ❯

Experience of administering and supporting the latest Microsoft technologies.• Experience of deploying and maintaining business system networks based on Microsoft technologies.• Excellent communication and customer service skills.• Working to ITIL standards, this includes Change Management. You will also need delivery experience of the following key technologies: • Citrix VaaD solutions• Microsoft Windows Server Operating Systems (2012R2-2022).• Microsoft Exchange Server More ❯

support teams Perform routine system checks and basic maintenance tasks Assist with software installations, updates, and general IT operations Ensure compliance with company-wide IT policies and procedures Follow ITIL best practices for incident, request, and problem management Document solutions and contribute to the internal knowledge base Deliver excellent customer service and follow up to confirm issue resolution Qualification/ More ❯

at all levels. Ability to work independently and manage multiple tasks effectively. A proactive attitude and willingness to learn and grow within the role. Desirable (Not Essential) Experience with ITIL-based environments . Exposure to Microsoft Intune , Azure AD , or ticketing systems like Freshdesk or ServiceNow. Relevant IT certifications (e.g., CompTIA A+, Microsoft Fundamentals). What's in It for More ❯

the relevant teams through to completion. Collaborate with team members and stakeholders to foster a culture of knowledge sharing and continuous improvement. Ensure that the Service Desk operate to ITIL standards and meet the required SLAs for call resolution. You'll need to use your initiative and be flexible in your approach to professionally and efficiently deliver the results your … ability to explain technical detail in a simple manner A solid knowledge of Windows Desktop OSes and Microsoft applications Strong analytical and problem-solving skills. Experience/Qualifications in ITIL would be advantageous for this role! The Benefits: 25 days annual leave plus bank holidays Remote working Pension Scheme Sharesave - a simple way of saving money direct from your salary More ❯

Your Experience: Leadership experience with IT support and infrastructure knowledge, including: Virtualisation (VMWare/Horizon) Microsoft Server 2019 CISCO/Juniper network devices Trellix/Trend Active Directory Exchange ITIL Processes Desirable: Microsoft Windows 10 SharePoint Linux Please note: It's still worth applying even if you do not meet all the requirements above. We are passionate about investing in More ❯

Prince II or APM Qualified Managing Successful Programmes Familiarity with Project and Financial Management Software such as Microsoft Project, JIRA, Salesforce, PeopleSoft, Trello Understanding of Service Management best practice - ITIL Operational use of ITSM Products such as ServiceNow, Remedy, Confluence, FreshWorks Methods is passionate about its people; we want our colleagues to develop the things they are good at and More ❯

functions and closely related technologies such as AutoPilot. Microsoft Certifications: MD-100: Windows 10 MD-101: Managing modern desktops Or MD-102: Endpoint Administrator Experienced in working in an ITIL-based operations environment using ITSM toolsets such as ServiceNow. Willing to participate in On-Call schedule or shifts. Flexible when emergencies occur. Proficient in English. If you think you have More ❯

combination of : A solid grounding in the Systems Engineering lifecycle, preferably with experience on large complex secure systems. Knowledge of Agile work practices. A knowledge and understanding of foundational ITIL functions, principles and processes. A proven track record in the implementation and maintenance of complex IT systems. Recent practical experience of successfully integrating complex COTS products. Expertise in the integration More ❯