51 to 75 of 638 ITIL Jobs in the UK

include: SRE Operating Model & Ways of Working : Define and implement SRE ways of working and engagement patterns, aligning reliability practices with existing ITSM/ITIL processes (e.g., incident, problem, release and change) and modern engineering delivery. Reliability Measures (SLIs/SLOs) & Error Budgets : Establish service measures and targets (SLIs/ ...

domain migration projects Strong track record of working across both technical teams and business stakeholders Desirable Skills: Experience with service transition frameworks (e.g., ITIL) Exposure to cloud platforms (AWS, Azure) Understanding of regulatory or compliance considerations in financial services Relevant certifications (e.g., BCS, CBAP, Agile) Personal Attributes: Detail-oriented with ...

domain migration projects Strong track record of working across both technical teams and business stakeholders Desirable Skills: Experience with service transition frameworks (e.g., ITIL) Exposure to cloud platforms (AWS, Azure) Understanding of regulatory or compliance considerations in financial services Relevant certifications (e.g., BCS, CBAP, Agile) Personal Attributes: Detail-oriented with ...

services, ensuring availability and performance Perform transaction tracing to diagnose application, network, or connectivity issues Manage incident and problem resolution through to closure, following ITIL processes Lead and coordinate technical troubleshooting calls with internal teams and third party suppliers Work within ServiceNow (SNOW) to log, update, and manage incidents, problems ...

Experience working alongside sales or account management teams. Exposure to regulated or security-focused environments. Qualifications (Desirable): Microsoft certifications (Microsoft 365, Azure, Security). ITIL Foundation or equivalent service management experience. Relevant technical certifications (networking, security, backup, cloud). ...

other automated solutions Lead digital transformation initiatives within the production services function Governance & Risk Management Strong working knowledge of the ITIL framework Experience working with Audit and Operational Risk Take ownership of all areas of IT Governance: Audit, Operational Risk and BCP requirements Nomura Competencies Explore Insights & Vision Identify ...

problems to solution. Engages and coordinates with subject matter experts to resolve complex issues as they relate to customer/organisational requirements. Desirable ITIL 4 Foundation Experience of building and working to system design using UML/C4. Experience working in an IT service desk or support environment ...

team Desirable -PowerShell scripting or automation experience -Backup and disaster recovery exposure (e.g. Veeam) -Experience with Dynamics 365 or other business systems -Familiarity with ITIL-aligned processes ...

with AWS and/or GCP managed database services. Strong automation and scripting skills using Python, Shell, SQL, or similar languages. Experience working in ITIL/SLA-driven production environments. Excellent troubleshooting, analytical, and communication skills. Excellent communication and interpersonal skills, with the ability to build rapport and trust with ...

environment Strong vendor and service management experience Experience managing technical change across projects and BAU Desirable Azure certifications AZ-900, as a minimum and ITIL 4 or higher. Experience in regulated or security-focused environments Personal Attributes Proactive, delivery-focused, and improvement-driven Calm and authoritative during high-impact incidents ...

ability to analyse complex technical information to support decision-making. They must thrive under pressure, demonstrate excellent problem-solving abilities, and apply ITIL best practices to enhance IT service management and delivery. Collaboration and clear communication across teams are essential to success in this role. This role is fully ...

growth mindset, we would love you to apply. Leadership & people management skills Strong communication, and relationship-building skills alongside a People centric approach ITIL Foundation certification desirable Administering Microsoft Active Directory, Exchange Server & Office 365 Competent with Windows desktop & application support Tablet and mobile device support Network troubleshooting incl. ping ...

service in line with ITSM best practices. Log, manage, and progress incidents and service requests accurately within the ITSM tool, taking ownership through agreed ITIL processes and working towards SLA targets. Contribute to team performance and quality standards, ensuring support is available during operational hours and escalating issues appropriately. Maintain ...

Leading teams, line management, and/or performance management and motivation. Strong supplier management capabilities. Desirable Relevant certification, such as Microsoft, vendor-specific, PRINCE2, ITIL, etc Experience implementing or operating Microsoft Purview capabilities. Azure Power Apps As an individual you will be analytical with excellent problem-solving skills. You will ...

Leading teams, line management, and/or performance management and motivation. Strong supplier management capabilities. Desirable Relevant certification, such as Microsoft, vendor-specific, PRINCE2, ITIL, etc Experience implementing or operating Microsoft Purview capabilities. Azure Power Apps As an individual you will be analytical with excellent problem-solving skills. You will ...

deployments Skills & Experience Proven experience in a 2nd line IT support role Strong knowledge of Windows OS, Microsoft 365, and networking fundamentals Familiarity with ITIL processes and ticketing systems Knowledge of engineering software (Autodesk products, etc.) Excellent communication and problem-solving skills Ability to work independently and as part ...

undergo security clearance. ServiceNow Developer- SC Security Clearance - Desirable Experience • ServiceNow certifications (CSA, CAD, CIS in ITSM/ITOM/others). • Knowledge of ITIL processes and service management best practices. • Experience with Agile/Scrum delivery. • Familiarity with DevOps pipelines and source control (Git, GitLab, Azure DevOps). ...

REST, SOAP), Einstein, and AI features. Familiarity with DevOps tools such as Azure DevOps. Salesforce certifications (e.g., Salesforce Developer, Technical Architect). Knowledge of ITIL framework and service management best practices. If you're an experienced Salesforce professional with the necessary clearance and skills, we'd love to hear from ...

Delivery Management, ITSM, or similar roles in SaaS/enterprise tech Strong B2B relationship management experience, ideally in fintech or financial services Knowledge of ITIL and service level management (certification preferred) Experience supporting live customers and driving service improvements Skilled in incident/problem management and coordinating technical teams Strong ...

Delivery Management, ITSM, or similar roles in SaaS/enterprise tech Strong B2B relationship management experience, ideally in fintech or financial services Knowledge of ITIL and service level management (certification preferred) Experience supporting live customers and driving service improvements Skilled in incident/problem management and coordinating technical teams Strong ...

routers, switches) Experience supporting Windows Desktop, Microsoft 365 and Active Directory Advanced knowledge of Microsoft suite of products Qualifications (not essential) Microsoft 365 Fundermentals ITIL knowledge or certification CompTIA IT Fundamentals+ (ITF+) Customer service training Why Join? Be part of a friendly, forward-thinking team making a real impact ...

Ability to work logically under pressure and make sound decisions without hand-holding. Beneficial (not essential): Microsoft certifications (AZ-700, SC-300, AZ-140) ITIL Foundation. Industry-recognised networking or security certifications. What You'll Get Up to £42,000 salary (DOE) Hybrid working - 3 days in the Basildon office ...

configuration, with great knowledge of the Microsoft Azure ecosystem. Process Driven: You have experience with ITSM tools and work in line with ITIL and security management best practices. Qualified Professional: You hold a degree in IT or Computer Science (preferred) and relevant certifications such as CompTIA A+, Network+, or Windows ...

bonus if you had: Experience in multi-site or engineering-focused organisations. Familiarity with containerization (Docker, Kubernetes). Relevant certifications such as ITIL, MCSE, CCNA/CCNP, AWS or Azure Solutions Architect . Bachelors degree in Computer Science , Information Technology , or equivalent experience required. Industry certifications preferred. Why Join ...

enterprise IT infrastructure in a 3rd line or senior support capacity. Microsoft 365 and Azure administration experience. Solid knowledge of networking, security principles and ITIL-based service delivery. Strong troubleshooting, documentation and stakeholder communication skills. A proactive, adaptable team player comfortable working across a broad technical estate. Time to step ...