51 to 75 of 1,502 ITIL Jobs in the UK

configuring and troubleshooting large scale hybrid environment * Experience with Microsoft Windows Server Operating Systems, Windows Active Directory and Entra ID, VMware/Hyper-V * Has a good understanding of ITIL Service Operations; Incident, Request, Problem & Change * Excellent communication, writing, meeting facilitation skills * Familiarity of PowerShell to accomplish tasks and provide reporting Desirable * Technical qualifications, i.e. Microsoft Windows Server, Vmware Vsphere More ❯

Experience with endpoint management solutions (SCCM, Intune, etc.) and monitoring tools (e.g., Nagios, Zabbix). Support & Process: Familiarity with ticketing systems (JIRA, ServiceNow, etc.) and knowledge of ITSM/ITIL practices for managing service requests and change management. Soft Skills: Excellent problem-solving, listening, and teamwork skills . The ability to multitask and work well under pressure. If you are More ❯

devices). Hands-on understanding of cybersecurity frameworks (ISO 27001:2022, ISO 22301, Cyber Essentials Plus, CIS controls). Proven ability to manage service desks, incidents, and SLAs using ITIL best practices. Strong communication and coaching skills — able to support colleagues at all levels and contribute to BW’s culture of Big Ambitions, Grounded Confidence, Integrity, and 0% Ego. A More ❯

devices). Hands-on understanding of cybersecurity frameworks (ISO 27001:2022, ISO 22301, Cyber Essentials Plus, CIS controls). Proven ability to manage service desks, incidents, and SLAs using ITIL best practices. Strong communication and coaching skills — able to support colleagues at all levels and contribute to BW’s culture of Big Ambitions, Grounded Confidence, Integrity, and 0% Ego. A More ❯

devices). Hands-on understanding of cybersecurity frameworks (ISO 27001:2022, ISO 22301, Cyber Essentials Plus, CIS controls). Proven ability to manage service desks, incidents, and SLAs using ITIL best practices. Strong communication and coaching skills - able to support colleagues at all levels and contribute to BW's culture of Big Ambitions, Grounded Confidence, Integrity, and 0% Ego. A More ❯

in a 24 x 7 operations centre Prior experience with ServiceNOW/Any enterprise ticketing system Business Competencies: To succeed in this role, you'll need knowledge of utilising ITIL best practices as well as experience within an IT customer service environment. You would be required to demonstrate the following: Service-oriented behaviour and communication to internal and external customers. More ❯

in a 24 x 7 operations centre Prior experience with ServiceNOW/Any enterprise ticketing system Business Competencies: To succeed in this role, you’ll need knowledge of utilising ITIL best practices as well as experience within an IT customer service environment. You would be required to demonstrate the following: Service-oriented behaviour and communication to internal and external customers. More ❯

and non-technical stakeholders. A collaborative mindset and willingness to mentor junior engineers. Preferred Certifications Microsoft Certified: AZ-104, MS-900 Cisco Certified: CCNA, CCNP CompTIA: Network+, Security+, Cloud+ ITIL Foundation What you will get in return Be part of a forward-thinking team solving real-world technical challenges. Work on impactful projects that improve service delivery and customer experience. More ❯

experience Strong knowledge of Microsoft Entra Microsoft 365 and Windows 10/11 Excellent communication and customer service skills Problem-solving mindset and attention to detail Willingness to pursue ITIL Foundation or equivalent Experience with Active Directory, Teams telephony, and SharePoint Online Understanding of IT asset management and user lifecycle processes A friendly, approachable attitude ECS Resource Group are an More ❯

and communication skills. Ability to prioritise and manage multiple tasks in a fast-paced environment. You will be required to work in the office fulltime for this opportunity. Desirable: ITIL Foundation certification. Experience with Azure AD, Intune, and endpoint management. Exposure to project work or service improvement initiatives. More ❯

handled efficiently. * Attention to detail and adherence to IT processes. Desirable Skills and Knowledge: * Knowledge of Apple macOS and Linux systems * SQL/MySQL experience * Scripting or automation experience * ITIL Foundation certification or equivalent experience Full job spec will be given on application WA Consultants is an Employment Business and an Employment Agency as described within The Conduct of Employment More ❯

Intune, and Office 365) API script development Experience with RegEx Excellent written and spoken communications in English Demonstrated experience in IT support environments (SD and onsite) Practiced working within ITIL framework and terminology, certification a plus Ability to communicate technical information to non-technical users Desired Characteristics Self-motivated, able to work under minimal supervision and demonstrate results Excited to More ❯

Intune, and Office 365) · API script development · Experience with RegEx · Excellent written and spoken communications in English · Demonstrated experience in IT support environments (SD and onsite) · Practiced working within ITIL framework and terminology, certification a plus · Ability to communicate technical information to non-technical users Desired Characteristics · Self-motivated, able to work under minimal supervision and demonstrate results · Excited to More ❯

Intune, and Office 365) API script development Experience with RegEx Excellent written and spoken communications in English Demonstrated experience in IT support environments (SD and onsite) Practiced working within ITIL framework and terminology, certification a plus Ability to communicate technical information to non-technical users Desired Characteristics Self-motivated, able to work under minimal supervision and demonstrate results Excited to More ❯

Intune, and Office 365) API script development Experience with RegEx Excellent written and spoken communications in English Demonstrated experience in IT support environments (SD and onsite) Practiced working within ITIL framework and terminology, certification a plus Ability to communicate technical information to non-technical users Desired Characteristics Self-motivated, able to work under minimal supervision and demonstrate results Excited to More ❯

high-quality services to internal stakeholders. Proven ability to manage IT service teams, including defining and measuring KPI’s and SLA’s. Knowledge of IT Support tools Knowledge of ITIL framework and best practices. Experience working as an Incident Manager. Person Profile: Strong leadership and management skills, with the ability to motivate and inspire a team. Excellent communication and interpersonal More ❯

virtualised and cloud-based environments (Azure/AWS). Knowledge of networking fundamentals - TCP/IP, DNS, DHCP, VLANs. Comfortable supporting both Windows and macOS. Relevant certifications (CompTIA, Microsoft, ITIL, or equivalent) advantageous. More ❯

virtualised and cloud-based environments (Azure/AWS). Knowledge of networking fundamentals - TCP/IP, DNS, DHCP, VLANs. Comfortable supporting both Windows and macOS. Relevant certifications (CompTIA, Microsoft, ITIL, or equivalent) advantageous. More ❯

operations. Familiarity with cloud platforms such as AWS, Azure, or Google Cloud. Strong analytical and problem-solving skills. Ability to collaborate effectively within a cross-functional team. Knowledge of ITIL frameworks and service life cycle management. Please send CV for full details and immediate interviews. We are a preferred supplier to the client. More ❯

cross-functional teams. Ability to prioritize and manage multiple tasks independently in a fast-paced environment. Experience managing relationships with third-party vendors and service providers. Solid understanding of ITIL processes and service management best practices. Self-driven, proactive, and committed to operational excellence and continuous improvement. You must have a technical background and be hands in Infrastructure engineering best More ❯

incidents Demonstrated interest in emerging technologies, with a commitment to continuous learning and professional development Self-motivated and proactive, with the ability to work independently and collaboratively Familiarity with ITIL frameworks and service management processes Relevant certifications (e.g., Microsoft Azure, VMware, Citrix, Linux) are highly advantageous What You'll Get in Return: For employees, we're committed to recognising and More ❯

incidents Demonstrated interest in emerging technologies, with a commitment to continuous learning and professional development Self-motivated and proactive, with the ability to work independently and collaboratively Familiarity with ITIL frameworks and service management processes Relevant certifications (e.g., Microsoft Azure, VMware, Citrix, Linux) are highly advantageous What You’ll Get in Return: For employees, we’re committed to recognising and More ❯

cross-functional teams. Ability to prioritize and manage multiple tasks independently in a fast-paced environment. Experience managing relationships with third-party vendors and service providers. Solid understanding of ITIL processes and service management best practices. Self-driven, proactive, and committed to operational excellence and continuous improvement. You must have a technical background and be hands in Infrastructure engineering best More ❯

cross-functional teams. Ability to prioritize and manage multiple tasks independently in a fast-paced environment. Experience managing relationships with third-party vendors and service providers. Solid understanding of ITIL processes and service management best practices. Self-driven, proactive, and committed to operational excellence and continuous improvement. You must have a technical background and be hands in Infrastructure engineering best More ❯

Collaborate with InfoSec to enforce endpoint security policies. Ensure compliance with GDPR, ISO 27001, and internal governance. Lead initiatives to improve employee digital experience. Manage service desk operations and ITIL-based support models. Monitor and optimise Digital Experience Monitoring (DEM) tools. Administer and optimise Microsoft 365 ecosystem (Exchange, SharePoint, OneDrive). Drive adoption of collaboration platforms (Teams, Slack, Zoom). More ❯