Manchester, Lancashire, United Kingdom Hybrid / WFH Options
AJ Bell Management Limited
technology, Dell EqualLogic & NetApp SANs Microsoft Windows Server ADFS, SSO, MFA Microsoft Exchange Server Office 365 Windows VDI, VMware Horizon Capacity monitoring and planning ITIL AWS and or Azure (desirable) Personal and other skills Able to manage complexity: Accepts and works with ambiguity and complexity; Learns from past experiences and More ❯
Any certification across the common cloud providers (AWS, Azure. GCP) etc. Change Delivery – Agile PM, Scaled Agile, SCRUM Master, APM, PMP, Prince Service Management - ITIL v 3 or 4 focus with experience of working in one or more of Service Strategy, Service Design, Service Transition, Service Operations, and Continual Service More ❯
Any certification across the common cloud providers (AWS, Azure. GCP) etc. Change Delivery – Agile PM, Scaled Agile, SCRUM Master, APM, PMP, Prince Service Management - ITIL v 3 or 4 focus with experience of working in one or more of Service Strategy, Service Design, Service Transition, Service Operations, and Continual Service More ❯
interpersonal abilities. Education/Qualifications: A bachelor's degree in business, informationtechnology, or a related field. Advanced degrees or certifications are a plus. Itil 4, Prince 2 or SAFe CSP Certification is a plus. Travel Requirements: Up to 20% travel within Europe and Americas. Languages: English (speaking, reading and More ❯
a corporate environment Strong working knowledge of ITSM practices and ServiceNow Excellent communication and customer service skills Valid UK driving licence essential Microsoft and ITIL certifications desirable This is a site-based role offering an immediate start and excellent exposure within a well-established technical team. We can only consider More ❯
Bristol, Almondsbury, Gloucestershire, United Kingdom
ARM
a corporate environment Strong working knowledge of ITSM practices and ServiceNow Excellent communication and customer service skills Valid UK driving licence essential Microsoft and ITIL certifications desirable This is a site-based role offering an immediate start and excellent exposure within a well-established technical team. We can only consider More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Hargreaves Lansdown Asset Management Limited
improvements Working with the Azure Technical Lead to help to develop our service strategy Responsible for recording, managing, and approving changes in line with ITIL best practice Creating, updating and approving documentation and knowledge items Managing the relationship with 3rd party vendors to ensure the successful procurement and installation of More ❯
technology roadmaps and project delivery lifecycle processes. Experience of ensuring compliance between corporate business application roadmaps and IT roadmaps. Experience of working within an ITIL service management environment with strong knowledge of business systems or applications within a corporate environment. Ability to deal with and manage conflicts whilst building successful More ❯
with the appropriate level of judgment and maturity High degree of initiative, dependability and ability to work with little supervision Supplier management & governance experience. ITIL qualification and experience of Change, Incident, Release Management Awareness of Security Standards - NIST, Cyber Essentials. Strong investigative, analysis, troubleshooting and problem-solving abilities Ability to More ❯
insights, Cloud Strategies, Security, Data, AI, Integration, M&A, workflow, automation and shift left strategy. Familiar with corporate governance and controls; SOC, EU DORA, ITIL, NIST, Regulator Requirements, COBIT, ITGC. A true people partner, with matrix management experience in a global environment. Have an analytical approach to Architecture, ensuring the More ❯
Experience in cost optimisation including financial analysis, technology vendor management, strategic planning and process improvement ToGAF or any EA architecture domain related certification, Scrum, ITIL certification or any technology vendor certification (Microsoft, AWS, Oracle etc). Proficient in using office connectivity and productivity tools including Microsoft Word, PowerPoint and Excel. More ❯
High Wycombe, Buckinghamshire, South East, United Kingdom
100% IT Recruitment Ltd
UK Driving Licence and own car Key Skills\Responsibilities: Provide exceptional level of Technical Service to our customers. Manage service tickets in line with ITIL standards. Demonstrate strong communication skills, both written and verbal. Work independently or as a team to meet deadlines consistently. Act as technical lead for projects More ❯
practices Experience with Microsoft Server technologies Ability to assess issue impact and prioritize effectively Ability to manage workloads independently and report progress Knowledge of ITIL and industry best practices Ability to document procedures for team support Desirable skills (not essential): Citrix XenDesktop Microsoft Exchange Experience with virtualization, backup, monitoring, WiFi More ❯
expertise in administering Microsoft 365 (including SharePoint Online and Teams) and Google Workspace. Strong understanding of collaboration tools and document management systems. Experience with ITIL Service Management principles. Excellent problem-solving skills and the ability to work independently. Strong communication skills to effectively liaise with stakeholders at all levels. Desirable More ❯
Slough, Berkshire, South East, United Kingdom Hybrid / WFH Options
itecopeople
. Experience with O365 , Okta SSO , network comms , and cloud security tools like Zscaler or Cisco SSE . A pragmatic and proactive approach to ITIL-based service management and a sound understanding of security best practices , audits, and compliance. Strong communication skills - able to influence, lead, and collaborate with both More ❯
Redhill, Surrey, United Kingdom Hybrid / WFH Options
Citysprint UK Ltd
for secure, scalable services. Performing failover testing, patching, and security planning. Documenting systems and ensuring compliance with security standards. Providing technical support within an ITIL framework, managing tickets via Jira. Seeking continuous improvements in processes and uptime. The key skills required: Building/support solutions with VMs and native services. More ❯
Deployment, AD Management, Asset Management, Ticket Queuing (Alloy Navigator), and overall service efficiency. Serve as the primary contact for all incoming IT queries, following ITIL best practices to ensure high standards of operation. Collaborate with colleagues in London and external/support third parties to resolve complex issues, especially during More ❯
deliver the best service we can to our Users. Be the face and central point of all incoming IT queries and issues, with following ITIL best practice to ensure we always deliver high-standards of operations Liaise with colleagues in London and external support/3rd party to deliver resolutions More ❯
installation, certification, issue resolution, business, requirements gathering, technical design, technical presentation, experience in writing and analyzing Prime Licensing code a plus IT InfrastructureLibrary (ITIL) and/or Project Management Professional (PMP) or equivalent certification. What Are Our Desired Skills and Capabilities? Skills/Knowledge - Developing professional expertise, applies company More ❯
internally within CC as well as Customers and Third parties around the world. It delivers a set of tools which are under-pinned by ITIL principles that enable us to deliver, measure, manage and improve the IT infrastructure support services to our customers. While delivering a system rich in functionality More ❯
Swandean 85 Arundel Road, Worthing, West Sussex, England
BATES (IT) LTD
customers via phone, Skype or email to assist with 1st line IT issues, working in accordance with SLA's, Bates IT quality standards and ITIL best practices. Role Resolve 1st line issues and requests such as systems access, password resets & unlocks Troubleshooting hardware issues Maintain a customer-focused approach, delivering More ❯
and troubleshooting network-related issues using Linux tools In-depth expertise in at least one of: Kubernetes, TerraForm, Networking, Observability In-depth understanding of ITIL v4 and standard ITSM practices and process Flexibility and mobility are required to deliver this role as there may be requirements to spend time onsite More ❯
analytics. Familiarity with information management practices, system development life cycle management, IT services management, agile and lean methodologies, infrastructure and operations, and EA and ITIL frameworks. Exceptional soft and interpersonal skills, including teamwork, facilitation and negotiation. Excellent analytical and technical skills. Excellent written, verbal, communication and presentation skills with the More ❯
including: Excel Word PowerPoint Educated to degree level within the related field and, or at least 2 years of relevant industry experience. Awareness of ITIL and Prince2 methodologies For full details, please refer to the job description and person specification attached. Benefits We Offer We are dedicated to making a More ❯