Portsmouth, Hampshire, United Kingdom Hybrid / WFH Options
Checkatrade
line support. Strong experience with Google Workspace and Okta - essential to supporting our modern, cloud-based infrastructure. Background in fast-paced tech scale-ups or high-growth digital businesses. ITIL Foundation certification. Strong diagnostic and problem-solving skills, including experience with root cause analysis. Excellent communication and stakeholder management skills; confident supporting users at all levels. Experience supporting digital transformation More ❯
focus on delivering outcomes; able to work with limited supervision and in disparate multi-functional teams Knowledge and experience of applying service orientation, ideally in the context of the ITIL service lifecycle will be beneficial Good understanding of the air traffic domain and/or similar related domains and technologies will be beneficial Experience of using Requirements Management tools, such More ❯
focus on delivering outcomes; able to work with limited supervision and in disparate multi-functional teams Knowledge and experience of applying service orientation, ideally in the context of the ITIL service lifecycle will be beneficial Good understanding of the air traffic domain and/or similar related domains and technologies will be beneficial Experience of using Requirements Management tools, such More ❯
major project management methodologies (Agile, Prince2, etc.) WE'D ALSO LOVE IF YOU HAVE THESE: Working knowledge of the sales and marketing industry Sports & Entertainment experience preferred Understanding of ITIL processes Experience with the Power BI reporting suite WORKING CONDITIONS: Perm - London, Chiswick Park Mon-Fri, 9am-5pm More ❯
major project management methodologies (Agile, Prince2, etc.) WE'D ALSO LOVE IF YOU HAVE THESE: Working knowledge of the sales and marketing industry Sports & Entertainment experience preferred Understanding of ITIL processes Experience with the Power BI reporting suite WORKING CONDITIONS: Perm - London, Chiswick Park Mon-Fri, 9am-5pm More ❯
company; alternatively, in the process industry or in manufacturing-like high availability environments. Experience within the data center collocation industry is a plus. Advanced administrative skills in Microsoft Office. ITIL, and/or Service Now experience is preferred. Experience in customer relationship management is preferred. Knowledge of electrical, mechanical or telecoms engineering is a plus. Proficient knowledge and understanding of More ❯
of 5 years work experience in Network Operations/Production environment, or • CCNP certified with minimum of 3 years work experience in Network Operations/Production environment. • CCDP and ITIL certifications are a definite asset to this position. Must Have: CCNP (R&S) Cert (CCNP certified with minimum 3 years of troubleshooting experience OR CCNA certified with min 5 years More ❯
Salford, England, United Kingdom Hybrid / WFH Options
MediaCity Immersive Technologies Innovation Hub
or equivalent required 5+ years of experience in business analysis, consulting, or transformation roles small and medium size enterprises (SMEs) Proven experience in digital transformation projects Relevant certifications (e.g., ITIL, Six Sigma, Lean, CBPM) are a plus What’s on Offer Salary: up to £55K per year based on your experience and skills Hybrid Working – office based at MediaCity with More ❯
implementation, including the configuration of the system, data migration and implementing required integrations with other Council systems. Unit 4 is supported by in-house IT & Digital teams that operate ITIL 4 service management processes and are structured into: Service Delivery (service requests, incidents, problem management, SLA/KPI reporting and supplier relationship management) Service Improvement (change requests, release management & business More ❯
Marston Green, Warwickshire, United Kingdom Hybrid / WFH Options
Flooid
communication skills Excellent stakeholder management and ability to work with a variety of people and teams at different levels. Dynamic and proactive approach to resolving issues Working understanding of ITIL and experience of working with processes that span multiple teams and departments Salary: up to £41,000 Flexible working - To help you manage your personal responsibilities and interests, we offer More ❯
Previous experience of managing third party service providers and negotiating service agreements. Strong stakeholder management skills with the ability to influence senior stakeholders in the business. Proficient with the ITIL Framework and extensive previous experience of managing IT Services. Want to develop your career with the NHS Supply Chain? Then apply below or reach out for an informal discussion about More ❯
tools such as Zoom and MS Teams. VIP support experience would be advantageous. Excellent communication and customer service skills Ability to efficiently manage workload and escalate calls when required. ITIL skills are advantageous. More ❯
Permanent role - Hybrid working: 3 days in central London offices - Salary: £80,000 - £90,000 per annum, dependent on experience, plus benefits and bonuses The successful candidate will have: ITIL framework or similar IT service management qualifications Extensive service delivery management experience within an ERP programme Experience with project management methodologies Familiarity with service transition tools and platforms We are More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Marks Sattin
across Europe. - Permanent role - Hybrid working - 3 days in central London offices - £80,000 - £90,000 per annum dependent on experience + benefits & bonuses The successful candidate will have: - ITIL framework or similar IT service management qualifications - Extensive service delivery management experience within an ERP programme - Experience with project management methodologies - Familiarity with service transition tools and platforms We are More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Reed
Collaborate with cross-functional teams to resolve recurring issues Ideal Candidate Will Have: Strong experience with Service Delivery and knowledge management systems Experience within a similar role Familiarity with ITIL principles and service management frameworks Analytical mindset Excellent communication and documentation skills Proven ability to lead training and drive process improvements If you're a proactive and detail-oriented professional More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Reed Technology
Collaborate with cross-functional teams to resolve recurring issues Ideal Candidate Will Have: Strong experience with Service Delivery and knowledge management systems Experience within a similar role Familiarity with ITIL principles and service management frameworks Analytical mindset Excellent communication and documentation skills Proven ability to lead training and drive process improvements If you're a proactive and detail-oriented professional More ❯
Sheffield, South Yorkshire, England, United Kingdom
Vaerdi Recruitment Limited
or 1st line support role Good knowledge of Windows 10, Office 365, Intune, Exchange Strong communication skills and a customer-first approach Familiar with ITSM tools and service processes ITIL certification is a bonus Work Setup: Hybrid: 4 days in the office – in South Yorkshire Full UK driving licence preferred Salary & Benefits: Up to £28,000 per year Private Medical More ❯
MS Products and Licensing. * Good understanding of O365, Active Directory, Azure AD Connect, and Azure AD. * Ability to articulate technical scenarios and solutions in non-technical language. * Understanding of ITIL and other business and IT methodologies. M365 Messaging Engineer In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having More ❯
incident logging. - Strong communication and customer service skills. - Ability to follow documented SOPs and escalation procedures. Qualifications - Diploma or Bachelor's degree in IT, Computer Science, or related field. - ITIL Foundation certification preferred. Experience - 1–2 years of experience in IT service desk or technical support roles. - Exposure to contact center environments is a plus. Working Conditions - Shift-based work More ❯
York, North Yorkshire, England, United Kingdom Hybrid / WFH Options
Hays Specialist Recruitment Limited
and previous 1st Line Level knowledge would be an advantage.Candidates who have experience and knowledge of Windows 11, M365 Suite (Outlook, Word, Excel, Teams & SharePoint) and an understanding of ITIL would be ideal for this role.As this is very much a customer-facing role, excellent communication skills are required and previous experience of a call logging system and working to More ❯
York, North Yorkshire, United Kingdom Hybrid / WFH Options
Hays Business Support
and previous 1st Line Level knowledge would be an advantage.Candidates who have experience and knowledge of Windows 11, M365 Suite (Outlook, Word, Excel, Teams & SharePoint) and an understanding of ITIL would be ideal for this role. As this is very much a customer-facing role, excellent communication skills are required and previous experience of a call logging system and working More ❯
Cheltenham, Gloucestershire, South West, United Kingdom Hybrid / WFH Options
Hays
C#, JavaScript, and Python. Exposure with Azure DevOps and Microsoft Fabric would be beneficial. Experience working on ERP-style systems would also be beneficial. Experience with Agile teams or ITIL frameworks would be beneficial. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this More ❯
hot desking/meeting room systems (e.g., Condeco). Basic networking knowledge (Wi-Fi, TCP/IP, routing) and security principles (e.g., Firewalls, XDR/EDR). Awareness of ITIL principles; exposure to ManageEngine Service Desk Plus is beneficial. Strong organisational, communication, and project management skills. A proactive team player with integrity and a professional approach. Location: This is a More ❯
technical teams Comfortable with manual handling of IT hardware and stock movements Active SC Clearance is essential Desirable: Experience working in secure, defence, or government environments Basic understanding of ITIL service management processes This is a fantastic opportunity for an SC Cleared IT Technician to support a high-profile migration project. If you're ready for your next contract and More ❯
/4HANA and Solution Manager 7.2 •Good knowledge of SAP Security (PKI, trusts, certificates) and Authorisation mechanism. Experience/Requirements - Desirable •Familiarity with IT change and incident management processes (ITIL) •Skills and experience on SAP NW ABAP and Java, Solution manager, ECC, BW, EWM, PI/PO. •Broader technical experience with Linux operating systems and SAP on Oracle. Personal Attributes More ❯