676 to 700 of 948 ITIL Jobs in the UK

them. Excellent problem-solving, communication, and conflict-resolution skills. The ability to use metrics to drive performance and decision-making. Any experience with AI solutions is beneficial. Experience with ITIL or similar frameworks is advantageous. Experience and proficiency with SQL. The Package: A base salary up to £60,000, plus bonus. 25 days’ holiday, plus bank holidays, plus wellbeing/ More ❯

them. Excellent problem-solving, communication, and conflict-resolution skills. The ability to use metrics to drive performance and decision-making. Any experience with AI solutions is beneficial. Experience with ITIL or similar frameworks is advantageous. Experience and proficiency with SQL. The Package: A base salary up to £60,000, plus bonus. 25 days’ holiday, plus bank holidays, plus wellbeing/ More ❯

them. Excellent problem-solving, communication, and conflict-resolution skills. The ability to use metrics to drive performance and decision-making. Any experience with AI solutions is beneficial. Experience with ITIL or similar frameworks is advantageous. Experience and proficiency with SQL. The Package: A base salary up to £60,000, plus bonus. 25 days’ holiday, plus bank holidays, plus wellbeing/ More ❯

for farm sites. Minimum 3 years' experience in a technical environment delivering 2nd line support and management capability. Proficient in using system management and monitoring tools. Fully conversant with ITIL principles , with thorough working knowledge of Incident, Change, and Problem Management .d02fcfcb-6df4-40ee-95cf-3eb059ce3173 More ❯

patterns, and resource allocation. Service Delivery Ensure timely and effective resolution of IT incidents, service requests, and queries. Monitor service desk performance against SLAs and KPIs. Implement and maintain ITIL-based processes and procedures. Customer Experience Promote a customer-focused culture within the service desk team. Handle escalations and ensure high levels of user satisfaction. Communicate effectively with stakeholders at More ❯

owning the implementation of long-term resolutions Must have skills and experience: Must have experience as a Service Delivery Manager and service delivery of SaaS/Cloud business applications ITIL framework, risk management, root cause analysis, incident resolution and problem management Proactively assessing service delivery data and trends to uncover inefficiencies, risks and improvement opportunities Proven leadership skills in a More ❯

configuration item management. Familiarity with hardware, software, and application CI types in complex environments. Bonus points for experience in global organisations or gaming/entertainment sectors. Nice to Have ITIL v3/4 certification. Experience working with ServiceNow's CSDM framework. 5+ years in IT, with at least 3 years focused on CMDB/Configuration Management. More ❯

teamwork . Methodical approach to creating professional, maintainable solutions . Experience working in agile delivery teams . Practical understanding of implementing security and privacy by design . Awareness of ITIL disciplines that govern the running of live services Desirable: . Experience of working within the Public Sector . Experience working with MuleSoft integration tooling Please be aware that this role More ❯

and Nourish) would be advantageous Able to work effectively at pace while managing multiple workstreams Previous healthcare sector experience preferred but not essential Excellent communication and stakeholder management skills ITIL trained preferred but not essential We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. More ❯

and Nourish) would be advantageous Able to work effectively at pace while managing multiple workstreams Previous healthcare sector experience preferred but not essential Excellent communication and stakeholder management skills ITIL trained preferred but not essential We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. More ❯

and Nourish) would be advantageous Able to work effectively at pace while managing multiple workstreams Previous healthcare sector experience preferred but not essential Excellent communication and stakeholder management skills ITIL trained preferred but not essential We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. More ❯

and Nourish) would be advantageous Able to work effectively at pace while managing multiple workstreams Previous healthcare sector experience preferred but not essential Excellent communication and stakeholder management skills ITIL trained preferred but not essential We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. More ❯

setting. Proficient in Oracle database installation, configuration, patching, and upgrading. Strong knowledge of database backup and recovery methodologies. Performance tuning and troubleshooting skills. Ability to work within a structured ITIL-aligned support environment. Excellent communication and collaboration skills. SQL Development Java E business Suite experience CI/CD practices As an equal opportunities' employer, we welcome applications from individuals of More ❯

6+ years of ServiceNow experience At least 3 years of experience in implementing ServiceNow CSM projects Should have implemented 2 complex CSM projects Highly proficient across the breadth of ITIL practices Having experience on Agile methodology Experience as leader of successful ServiceNow implementation engagements, including designing the solution, delivering configurations and data initialization. More ❯

Azure integration (Logic Apps, API Management) Visual Studio, GIT, CI/CD REST/SOAP APIs, OWASP Top 10, Agile/SCRUM Desirable: Copilot and AI experience Performance tuning ITIL knowledge/certification More ❯

record of delivering a quality service to agreed SLA's and OLAs. Any experience around Service Improvement would be helpful but essential. Must have outstanding Communication and Stakeholder skills. ITIL Accreditations would be nice but again not essential. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built More ❯

contract basis. Please note if successful you will need to set up via an Umbrella Company/PAYE. This individual can work independently and lead the service operations with ITIL process implementation. They should be able to help our client improve the support performance and able to track the progress by quantifying, with right set of the KPI and metrics. More ❯

modules. Experience in developing Scoped applications Proficiency in JavaScript, Glide scripting, and ServiceNow's development tools. Experience delivering and maintaining integrations using REST and SOAP APIs. Sound knowledge of ITIL processes and ServiceNow SDLC. Demonstrated ability to lead teams and mentor others in technical practices. Experience of working in large-scale, multi-team environments with legacy integration. Key Responsibilities Lead More ❯

Confidence managing budgets and reporting spend Supplier and contract management skills, with neat documentation habits Collaborative approach with IT and Finance Bonus points for ITAM exposure and ITSM/ITIL awareness Who this suits You’ve got a stable track record and want more ownership than a big, siloed team can offer. Your background could be from any industry, and More ❯

unified team What youll need Were looking for a delivery leader whos customer-obsessed, commercially astute, and thrives on making a tangible difference Experience managing live services with an ITIL Foundation (or higher) certification You understand how IT services drive business outcomes and how to align delivery with customer goals Whether presenting performance insights or rallying a virtual team, you More ❯

workload management tools Software/Tools: Kanban board tools (e.g. Jira, Trello) Ticketing systems (ITSM tools) Adobe Commerce (training provided) Certifications & Standards: Adobe Commerce certification (training and funding available) ITIL knowledge advantageous but not essential InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably More ❯

workload management tools Software/Tools: Kanban board tools (e.g. Jira, Trello) Ticketing systems (ITSM tools) Adobe Commerce (training provided) Certifications & Standards: Adobe Commerce certification (training and funding available) ITIL knowledge advantageous but not essential InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably More ❯

knowledge of Windows OS/server platforms, networking, VPNs, and mobile devices Exposure to Linux, OS X, virtualisation technologies (e.g. VMware), Azure/AWS, and backup solutions Familiarity with ITIL frameworks and process-driven support environments Excellent troubleshooting, communication, and documentation skills Ability to manage multiple cases, mentor junior staff, and work collaboratively within a team Degree in Computer Science … Desktop Support Engineer/2nd Line Support/1st Line Support/Windows Server/Microsoft Azure/VMware/Linux/Networking/VPN/Cloud Support/ITIL/Office 365/Active Directory/AWS/Backup Solutions/Computer Science/Information Technology/Engineering More ❯

solutions Configuring, maintaining, and performing backups/restoration for Teams and SharePoint Online Large-scale migrations to SharePoint Online ShareGate or similar SharePoint migration tools Agile methodologies (Scrum, Kanban) ITIL practices and service management Azure Information Protection/Microsoft Purview Information Protection Data Rights Management Windows Server administration and support Group Policy Objects in a hybrid AD environment Don't … hesitate to apply if you don't meet all essential criteria. We value diverse perspectives and contributions. Note that the Bank has a robust ITIL Change Management process and requires evenings/weekends for live systems; compensation is included in base salary with no additional remuneration. Inclusion and Employment Information The Bank values diversity, equity and inclusion and aims to More ❯

solutions Configuring, maintaining, and performing backups/restoration for Teams and SharePoint Online Large-scale migrations to SharePoint Online ShareGate or similar SharePoint migration tools Agile methodologies (Scrum, Kanban) ITIL practices and service management Azure Information Protection/Microsoft Purview Information Protection Data Rights Management Windows Server administration and support Group Policy Objects in a hybrid AD environment Don't … hesitate to apply if you don't meet all essential criteria. We value diverse perspectives and contributions. Note that the Bank has a robust ITIL Change Management process and requires evenings/weekends for live systems; compensation is included in base salary with no additional remuneration. Inclusion and Employment Information The Bank values diversity, equity and inclusion and aims to More ❯