751 to 775 of 950 ITIL Jobs in the UK

incident review and root cause analysis efforts. Experience leading a small team is preferred but are open to developing the right person looking to move into leadership. Experience implementing ITIL best practices within an enterprise organisation is preferred. Please apply via the link or contact (url removed) for more information Modis International Ltd acts as an employment agency for permanent More ❯

incident review and root cause analysis efforts. Experience leading a small team is preferred but are open to developing the right person looking to move into leadership. Experience implementing ITIL best practices within an enterprise organisation is preferred. Please apply via the link or contact (url removed) for more information Modis International Ltd acts as an employment agency for permanent More ❯

incident review and root cause analysis efforts. Experience leading a small team is preferred but are open to developing the right person looking to move into leadership. Experience implementing ITIL best practices within an enterprise organisation is preferred. Please apply via the link or contact (url removed) for more information Modis International Ltd acts as an employment agency for permanent More ❯

Improvement, Service Continuity, monitoring and improving SLAs - Service Level Agreements. Will need to have outstanding stakeholder communications skills and be able to talk to multiple stakeholders and third parties. ITIL Accredited. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of More ❯

OPC and Governance environment. Personal experience of implementing high quality standards (ideally ISO etc.) within an organisation and the ability to drive quality standards through the organisation. Desirable qualifications ITIL Life cycle/Capability certification ISACA Certificate in the Governance of Enterprise IT (CGEIT) CISA certification Due to the volume of applications received for positions, it will not be possible More ❯

impacted business growth. Expert knowledge of Private Wireless Networks deployment processes and their strategic impact on the technical and business environment. Advanced project/program management certifications including PMP, ITIL, Prince2, MSP, etc. 6 or more years of relevant work experience in senior program management or executive leadership roles. 5+ years of experience in technical wireless deployment management, with a More ❯

impacted business growth. Expert knowledge of Private Wireless Networks deployment processes and their strategic impact on the technical and business environment. Advanced project/program management certifications including PMP, ITIL, Prince2, MSP, etc. 6 or more years of relevant work experience in senior program management or executive leadership roles. 5+ years of experience in technical wireless deployment management, with a More ❯

reporting. What We're Looking For: Previous experience working with OT Systems or applying engineering principles in production environments. Knowledge of control frameworks such as NIST, IEC 62443, ISO27001, ITIL, SABSA. Strong technical understanding across OT/ICS environments. Excellent stakeholder management skills with the ability to influence and communicate effectively at all levels. Why Join? Be part of a More ❯

reporting. What We’re Looking For: Previous experience working with OT Systems or applying engineering principles in production environments. Knowledge of control frameworks such as NIST, IEC 62443, ISO27001, ITIL, SABSA. Strong technical understanding across OT/ICS environments. Excellent stakeholder management skills with the ability to influence and communicate effectively at all levels. Why Join? Be part of a More ❯

a growing Business Development Consultancy in Bolton who is working with one of the world's largest certification providers. This qualification provider specialise in globally recognised qualifications such as ITIL and Prince2 and are seeking Customer Relationship and Sales Executives to assist their students. This is not a high-pressure sales role but a consultative position, speaking to individuals who More ❯

Project Executive to be Reading based out. Job Title = Senior Project Executive Location = Reading Duration= 6 Months IR35 Status: Inside Role: Advanced project/program management certifications including PMP, ITIL, Prince2, MSP, etc. 6 or more years of relevant work experience in senior program management or executive leadership roles. 5+ years of experience in technical wireless deployment management, with a More ❯

Microsoft Teams. * Maintain continuous communication coverage and resilience for mission-critical operational systems in real-time port environments. IT Service Management * Oversee operational excellence in IT service delivery, applying ITIL principles to support change, incident, and problem management in both office and field environments. * Define and monitor SLAs and KPIs aligned to the uptime demands of port infrastructure, vessels, and … high-availability environments * Regulatory and cyber risk awareness in critical infrastructure Minimum Education Requirements: * Bachelor's or Master's degree in Information Technology, Computer Science, or Engineering. Desirable Certifications: * ITIL v4 Foundation or Practitioner * AWS Certified Solutions Architect/Microsoft Azure Architect Expert * Cisco Certified Network Professional (CCNP) * PMP or equivalent project management certification * Maritime-specific standards (e.g., ISPS Code More ❯

degree qualification or equivalent level of knowledge and expertise gained through experience. 2x MCP Microsoft or MCSE qualification (Microsoft Certified Professional level and proven experience of applying these qualifications) ITIL Foundation Comptia A+ and/or N+ or equivalent qualification Significant experience of working in an IT service management environment A good understanding of ITIL v4 service management procedures and More ❯

Components across various platforms (including IBM, Tandem, Unix) together with management of Cryptographic infrastructure. * SSH Key Management. * Certificate management * HSM configuration/installation/support * Incident management * Change management * ITIL * Ensure the integrity and availability of cryptographic and key management services to business functions and applications Key Accountabilities: * Cryptographic Hardware Management - including on site local configuration activities * Support with resourcing … and customer experience/turnaround. * Assist in the management of any control issues identified via audits or other control issues Key Skills & Experience: * Experience in Cryptography/Information Security * ITIL Foundation * Batchelor Degree in Computer Science * Strong stakeholder management, able to influence and negotiate at all levels * Attention to detail and accuracy of work * Experienced at making informed decisions, against More ❯

implement IT quality standards, frameworks, and best practices. Conduct regular audits and assessments of IT processes, systems, and services. Ensure compliance with internal policies and external regulations (e.g., ISO, ITIL, GDPR). Lead continuous improvement initiatives using methodologies such as Lean, Six Sigma, or ITIL. Facilitate root cause analysis and corrective action planning for recurring issues. Promote a culture of … Power BI, Splunk). Candidates will strong data analysis skills, including the ability to interpret KPIs, SLAs, and service metrics, plus an understanding of IT service management frameworks (e.g., ITIL, ISO 20000) will be highly desirable Familiarity with quality assurance methodologies (e.g., Six Sigma, Lean, TQM) and or project management practices (e.g., Agile, PRINCE2, PMP) would be an advantage Candidates More ❯

Deliver integrated solutions that exceed expectations, embedding automation, cloud, and sustainability within strong service management and governance frameworks. Design cost-effective, risk-aware architectures and governance models aligned with ITIL standards and client needs. What you'll bring Proven experience designing enterprise service management or IT service delivery solutions, ideally in pre-sales or bid environments. Strong knowledge of ITIL More ❯

Hybrid (2 day a week WFH) upon successful completion of probation/training plan BYTES: Bytes Technology Group is a leading provider of world-class IT solutions, represented by Bytes Software Services and Phoenix Software. Established in 1982, Bytes has More ❯

and measure the success against contractual commitments such as SLAs and KPIs. This role will involve supporting 4-5 services in parallel. Key responsibilities Service Operations Implement and champion ITIL or Agile Service Management processes for incident, problem, and change management. Lead the resolution of major incidents and conduct root cause analyses. Use ticket management tools like ServiceNow or Jira … excited about Made Tech and the job opportunity. Even if you don't feel that you meet every single requirement, we still encourage you to apply. Deep knowledge of ITIL or Agile Service Management principles. Proven ability to lead major incident resolution and conduct thorough root cause analysis. Experience leading and mentoring a team, managing competing priorities, and supporting individual More ❯

and measure the success against contractual commitments such as SLAs and KPIs. This role will involve supporting 4-5 services in parallel. Key responsibilities Service Operations Implement and champion ITIL or Agile Service Management processes for incident, problem, and change management. Lead the resolution of major incidents and conduct root cause analyses. Use ticket management tools like ServiceNow or Jira … excited about Made Tech and the job opportunity. Even if you don't feel that you meet every single requirement, we still encourage you to apply. Deep knowledge of ITIL or Agile Service Management principles. Proven ability to lead major incident resolution and conduct thorough root cause analysis. Experience leading and mentoring a team, managing competing priorities, and supporting individual More ❯

and measure the success against contractual commitments such as SLAs and KPIs. This role will involve supporting 4-5 services in parallel. Key responsibilities Service Operations Implement and champion ITIL or Agile Service Management processes for incident, problem, and change management. Lead the resolution of major incidents and conduct root cause analyses. Use ticket management tools like ServiceNow or Jira … excited about Made Tech and the job opportunity. Even if you don't feel that you meet every single requirement, we still encourage you to apply. Deep knowledge of ITIL or Agile Service Management principles. Proven ability to lead major incident resolution and conduct thorough root cause analysis. Experience leading and mentoring a team, managing competing priorities, and supporting individual More ❯

the Helpdesk function meets or exceeds defined SLAs, KPIs, and customer satisfaction targets. Own day-to-day service operations, including incident, request, and escalation management processes. Implement and maintain ITIL best practices across all helpdesk operations. Monitor and report on operational metrics and performance trends, providing regular updates to senior leadership. Collaborate with Service Delivery Managers, Account Managers, and Technical … 5+ years in IT service desk or helpdesk operations, with 2+ years in a management role. Experience in a high-volume MSP or enterprise IT environment. Strong understanding of ITIL framework; ITIL Foundation certification minimum. Proven leadership skills, with experience managing teams of 15+ across shifts or geographies. Strong customer service ethos with a focus on operational excellence and continuous … improvement. Experience with service management and ticketing systems (e.g., ServiceNow, ConnectWise, Freshservice). Excellent communication, stakeholder management, and problem-solving abilities. ITIL Intermediate/Practitioner certification or equivalent. Experience with ISO 27001 or other compliance frameworks. Background in integrating AI/chatbot or automation tools into helpdesk environments. Benefits after probationary period: Subsidised health and dental care Employee Assistance Programme More ❯

analysis abilities. Hands-on experience with Windows environments and end-user support. Qualification in an IT-related discipline (degree level preferred). Full, clean UK driver's licence. Desirable ITIL qualification or familiarity with ITIL practices. Industry certifications in Microsoft or related technologies. Experience working in the professional services industry. If you're a confident, proactive IT professional who thrives More ❯

analysis abilities. Hands-on experience with Windows environments and end-user support. Qualification in an IT-related discipline (degree level preferred). Full, clean UK driver's licence. Desirable ITIL qualification or familiarity with ITIL practices. Industry certifications in Microsoft or related technologies. Experience working in the professional services industry. If you're a confident, proactive IT professional who thrives More ❯

analysis abilities. Hands-on experience with Windows environments and end-user support. Qualification in an IT-related discipline (degree level preferred). Full, clean UK driver's licence. Desirable ITIL qualification or familiarity with ITIL practices. Industry certifications in Microsoft or related technologies. Experience working in the professional services industry. If you're a confident, proactive IT professional who thrives More ❯

analysis abilities. Hands-on experience with Windows environments and end-user support. Qualification in an IT-related discipline (degree level preferred). Full, clean UK driver's licence. Desirable ITIL qualification or familiarity with ITIL practices. Industry certifications in Microsoft or related technologies. Experience working in the professional services industry. If you're a confident, proactive IT professional who thrives More ❯