structured cabling). Technical College degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, or related field. Applicable certifications: ASICS/Inventory Control, CompTIA, Microsoft, Network Certifications, PMP, ITIL, CDCP. Note: Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or More ❯
Cheltenham, Gloucestershire, England, United Kingdom
Sanderson
system functionality Create, maintain, and utilise documentation Assist building compliance with processes and policies What you will bring to the team: Excellent organisation and time management skills Working to ITIL best practices Desire to improve processes, looking for the root cause of a problem Willingness to both share your knowledge and learn from others A proactive approach towards looking for More ❯
to quality customer service is required. Ability to analyse and interpret data (metrics) to improve the delivery and support of services to our customers. Familiarity with and/or ITIL concepts or certification preferred. More ❯
we looking for? 7+ years of SAP Support leadership roles with minimum 2 full lifecycle of S/4Hana implementations. Strong knowledge of SAP Transport Management Proven experience in ITIL-based change, incident and Problem Management Solid understanding of end to end SAP modules/taxonomy and how they interact Experience with transition SAP program to operational phase. Strategic thinker More ❯
level or equivalent experience or training Trained in some hospital systems or evidence of other software application experience Achieved an IT computer qualification (ECDL or equivalent) Desirable Awareness of ITIL Service Management methodology. Experience Essential Detailed knowledge and awareness of users of ICT across the NHS or another large organisation Has proven experience of working with teams and individuals from More ❯
environments. Ability to produce accurate reports with high attention to detail. Strong planning, organisational, and communication skills. Ability to work independently and collaboratively under pressure. Experience working within an ITIL service-focused team. Problem ownership and accountability. Excellent knowledge of systems and technologies used by USS. At USS, every individual contributes to building a secure financial future for our members More ❯
of risk management with experience in areas such as tools abuse, account management, threat actors and phishing. Strong collaboration to ensure consistent service delivery for key stakeholders. Familiarity with ITIL 4 practices and service management principles (desirable, but not essential). Excellent stakeholder communication and relationship-building skills. Strong organisation, scheduling, and delivery planning capabilities. Passion for games, players, and More ❯
Merton, London, United Kingdom Hybrid / WFH Options
N Consulting Limited
Experience: Insurance Job Description: Experience: 20+ years in IT service delivery, 5+ years in insurance domain. Should have managed multiple large projects/programs. Education: Bachelor's degree; PMP, ITIL, Agile certifications preferred. Domain Knowledge: Expertise in insurance processes and regulations. Technical Skills: Familiarity with IT transformation tools/strategy, cloud solutions, and Agile/Waterfall methodologies. Soft Skills: Strong More ❯
this opportunity, we encourage you to apply today! Responsibilities: Oversee service management Maintain client relationships Escalation Management Manage resources Continual Service Improvement Handle financial management Required Skills/Experience: ITIL certification Experience in service management Background in working with MSPs Supplier management skills good technical understanding - LAN, WAN Cloud Etc 5+ years of Service management experience Benefits: Health insurance Annual More ❯
A brilliant opportunity! The following skills/experience is essential: Previously worked in an IT Asset Manager position ServiceNow or BMC Remedy (ITSM) Previously worked in Financial Services Good ITIL understanding Excellent communication skills Salary: Up to £80,000 + bonus + package Level: AVP Location: London (good work from home options available) If you are interested in this IT More ❯
Umbrella Engagement - 6 months - North West - 3 days per week on site in the North West. Looking for an experienced ITIL Accredited Service Delivery Manager - with either a strong background in Problem and Major Incident Management. Must have outstanding communication skills and have worked in medium/large sized organisation. Must also have experience in Managing Service Management Resources. Reasonable More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Arden Resourcing Limited
are also valued. · Knowledge and experience of integrations with tools such as Azure DevOps, Jira, and SAP. · Strong knowledge of enterprise architecture frameworks (e.g., TOGAF), Agile delivery methodologies, and ITIL practices. More ❯
support experience - preferably within an MSP environment Remote & customer facing support Windows Server (Apply online only) Active Directory, Exchange Hyper V Networking O365 and Azure VoIP experience is desirable ITIL Framework knowledge Full driving license Your communications skills, both written and verbal, must also be exemplary. You will be working in a fast-paced environment so your organisational skills must More ❯
Bristol, Avon, England, United Kingdom Hybrid / WFH Options
Sanderson
years. Skills Experience with all aspects of service management. Experience within the financial services industry is a MUST. An understanding of Operational Resilience and Disaster Recovery. Understanding of ITIL and ServiceNow would be beneficial. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications More ❯
printing, software access, and general IT enquiries Monitor, prioritise, and resolve support tickets within agreed service levels Deploy and support hardware and equipment in line with institutional standards Apply ITIL-aligned service management processes Investigate and escalate incidents, documenting key actions and outcomes Support user testing, pilot rollouts, and feedback gathering for new services Supervise and support junior team members More ❯
printing, software access, and general IT enquiries Monitor, prioritise, and resolve support tickets within agreed service levels Deploy and support hardware and equipment in line with institutional standards Apply ITIL-aligned service management processes Investigate and escalate incidents, documenting key actions and outcomes Support user testing, pilot rollouts, and feedback gathering for new services Supervise and support junior team members More ❯
Requirements: DV clearance is mandatory. 5+ years of incident management and service delivery experience. Strong Excel and data analysis skills, with the ability to interpret complex data. Experience with ITIL v4 , networking , and vendor management is desirable. Proven ability to manage critical situations calmly and professionally. Salary: £90,000 - £120,000 (PAYE) Location: Remote role - 2/3 times a More ❯
meet SLA timelines based on ticketing and geography. Data Centre Support: Maintain site access and remote hands support for colocation and internal clients. Ensure compliance with ISO standards and ITIL practices. Keep data centres clean and organised. Gain foundational knowledge of data centre operations with opportunities for progression. Requirements: Self-motivated, well-organized, and capable of solo and team work. More ❯
meet SLA timelines based on ticketing and geography. Data Centre Support: Maintain site access and remote hands support for colocation and internal clients. Ensure compliance with ISO standards and ITIL practices. Keep data centres clean and organised. Gain foundational knowledge of data centre operations with opportunities for progression. Requirements: Self-motivated, well-organized, and capable of solo and team work. More ❯
MES/MOM technologies (eg, Aveva/Wonderware Intouch). Good understanding of PLCs, SCADA, HMI, sensors, IIOT devices, and machine integration protocols (eg, OPC). Working knowledge of ITIL processes and tools (eg, Incident, Problem, Change Management using ServiceNow). Proven ability to investigate, analyze, and resolve complex technical problems in a structured manner. Contract Details: Duration: 6 months More ❯
Candidates wishing to apply must be able to demonstrate proven experience in a similar Desktop Support/IT Engineer type position previously - ideally 2nd line and above. Knowledge of ITIL & Cisco would be preferred and candidates must have knowledge of O365, Networks, Troubleshooting & MS Intune. Strong experience of supporting Mobile devices (Android/iOS) and an excellent understanding of MS More ❯
skills and reporting tool experience (OTBI, BI Publisher) Familiarity with tools such as FBDI, ADFDI, HDL & HSDL Understanding of Record to Report and Order to Cash processes Awareness of ITIL practices and change control Desirable: Oracle Fusion certifications Experience in a professional services or global corporate environment Strong communication skills and ability to translate technical details to non-technical users More ❯
and communication skills, along with a proven track record of your ability to lead, motivate, inspire and organise a team Desktop Support – Win 10 & OSX Device management and monitoring ITIL – Focus on Service design/transition and operation IT security – client and server anti-virus, email anti-phishing and anti-spoofing, multi-factor authentication, firewall, web filtering. Office 365 Management More ❯
problem-solving ability and ownership mentality. Strong documentation and organisational skills; confident using ticketing systems and standard office software. Eligible for or already hold DV Security Clearance. Knowledge of ITIL and wider MOD networks across land and sea is advantageous. If you're technically sharp, operationally focused, and thrive in demanding defence environments, this is a fantastic opportunity to play More ❯
problem-solving ability and ownership mentality. Strong documentation and organisational skills; confident using ticketing systems and standard office software. Eligible for or already hold DV Security Clearance. Knowledge of ITIL and wider MOD networks across land and sea is advantageous. If you're technically sharp, operationally focused, and thrive in demanding defence environments, this is a fantastic opportunity to play More ❯