or related discipline. The Nice To Haves Exposure to platforms such as Power Automate, UiPath, or OpenAI tools. Understanding of IT service frameworks such as ITIL. Relevant certifications (e.g., ITIL, PMP, CISSP) are advantageous. Ready to lead and innovate in a high-impact role? Apply now and take the next step in your IT leadership career. More ❯
Support the development of training materials and documentation for both administrators and end-users. Promote adoption of delivery and service methodologies Encourage consistent use of Agile (project delivery) and ITIL (service management) practices to drive efficient, compliant, and high-performing outcomes. Manage platform upgrades and feature adoption Ensure the Salesforce environment remains current by coordinating system updates and enabling new More ❯
CF37, Pontypridd, Rhondda Cynon Taf, Mid Glamorgan, United Kingdom
Artis Recruitment
or related discipline. The Nice To Haves Exposure to platforms such as Power Automate, UiPath, or OpenAI tools. Understanding of IT service frameworks such as ITIL. Relevant certifications (e.g., ITIL, PMP, CISSP) are advantageous. Ready to lead and innovate in a high-impact role? Apply now and take the next step in your IT leadership career. More ❯
Northwich, Cheshire, North West, United Kingdom Hybrid / WFH Options
TEEMZ LTD
e.g. FTTC, FTTP, MPF, VOIP Experience of working in a Telecoms Industry will be a strong advantage to the role A strong grasp of Microsoft Office, ITSM tools, and ITIL frameworks. Exceptional communication skillsclear, confident, and calm under pressure. Bonus if you have: Power BI skills, telecoms industry experience, and a results-driven mindset. More ❯
compliance and risk protocols in banking/financial institutions Qualifications: Bachelor's or Master’s degree in Computer Science, Engineering, Finance, or related field Relevant certifications (e.g., Microsoft, Scrum, ITIL) are advantageous More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Lorien
compliance and risk protocols in banking/financial institutions Qualifications: Bachelor's or Master’s degree in Computer Science, Engineering, Finance, or related field Relevant certifications (e.g., Microsoft, Scrum, ITIL) are advantageous More ❯
tools. Knowledge of vendor audit processes and entitlement management. Excellent communication, project management, and cross-functional collaboration skills. Relevant certifications (e.g., CSAM, ITAM Foundation) and knowledge of frameworks like ITIL and ISO/IEC 19770 are highly desirable. Why work at Just Eat Takeaway.com? Just Eat Takeaway.com is a leading global online food delivery marketplace headquartered in Amsterdam and listed More ❯
Solihull, West Midlands, United Kingdom Hybrid / WFH Options
Hays
experience of leading support delivery teams in SaaS or enterprise software environments and a working knowledge of CRM systems and technical troubleshooting processes. Exposure to operational frameworks such as ITIL, Six Sigma, or Agile service management and an understanding of workforce forecasting, support analytics, and case routing logic is highly desirable. What you get in return: This role operates on More ❯
in migrating configuration across instances. What we're looking for: Deep Knowledge of ServiceNow Solutions: Expertise in various ServiceNow modules and functionalities ITIL Processes: Strong understanding of ITIL (InformationTechnologyInfrastructureLibrary) processes and best practices Enterprise Environment Experience: Experience working in large-scale enterprise environments with multiple integration points System Architecture and Design: Proficiency in designing and deploying scalable … and robust architectures Technical Proficiency: Familiarity with cloud services, enterprise software, cybersecurity, and emerging technologies like AI and IoT ITIL Certification Proven track record of designing and delivering complex IT solutions that meet business needs. Excellent communication, presentation, and interpersonal skills. Ability to work collaboratively with stakeholders at all levels of the organisation. Strong leadership and mentoring skills. Ability to More ❯
consultancy, or managed services environment. Strong understanding of IT support processes, including triage and escalation workflows. Familiarity with ticketing systems, incident management, and service-level driven environments. Familiarity with ITIL or other service management frameworks Technical Skills Working knowledge of Microsoft Dynamics 365 CRM. Strong troubleshooting skills across desktop and infrastructure environments. Microsoft Office 365 administration. Active Directory and Exchange … Qualifications Bachelor's degree in InformationTechnology, Computer Science, Engineering, or a related field or vocational infrastructure qualification. Additional certifications in Agile methodologies (e.g., Scrum Master) or ITIL (InformationTechnologyInfrastructureLibrary) desirable. You will based full time in the office near to Northampton so will need your own transport to reach the office. Sponsorship will not be available for More ❯
consultancy, or managed services environment. * Strong understanding of IT support processes, including triage and escalation workflows. * Familiarity with ticketing systems, incident management, and service-level driven environments. * Familiarity with ITIL or other service management frameworks Technical Skills * Working knowledge of Microsoft Dynamics 365 CRM. * Strong troubleshooting skills across desktop and infrastructure environments. * Microsoft Office 365 administration. * Active Directory and Exchange … Qualifications Bachelor's degree in InformationTechnology, Computer Science, Engineering, or a related field or vocational infrastructure qualification. Additional certifications in Agile methodologies (e.g., Scrum Master) or ITIL (InformationTechnologyInfrastructureLibrary) desirable. You will based full time in the office near to Northampton so will need your own transport to reach the office. Sponsorship will not be available for More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Nigel Wright Group
the Service Desk and Desktop Support teams, and managing software, hardware, and access control systems within the organisation. Responsibilities include owning the change management process and ensuring adherence to ITIL principles for release, deployment, and change control. The role requires collaboration across the IM&T Leadership Team to ensure robust incident and problem management processes from tier 1 to tier … team-oriented mindset. The candidate should be resilient and able to handle high-pressure situations. Role Requirements Essential Qualifications: Bachelor's degree in IT, Computer Science, or related field ITIL Foundation Desirable Qualifications: ITIL Practitioner in relevant competencies Essential Experience: Minimum 5 years in IT service management At least 2 years in a supervisory or managerial role Desirable Experience: Experience … service Desirable Skills and Competencies: Familiarity with electronic records platforms Experience with Azure, Intune, or similar tools Knowledge: Microsoft Operating Systems and Office Active Directory, Office 365 Understanding of ITIL Additional Requirements: Right to work in the UK Ability to travel as required May be subject to a DBS check More ❯
delivering digital change not just systems, but culture, service and outcomes. A clear grasp of operational risk, regulatory requirements, and service standards in customer-centric settings. Relevant professional certifications (ITIL, PRINCE2, CISSP, CISM, ICA etc) are highly desirable. Why this, why now? This isn't just about keeping the lights on. It's about modernising and reimagining how a trusted More ❯
delivering digital change not just systems, but culture, service and outcomes. A clear grasp of operational risk, regulatory requirements, and service standards in customer-centric settings. Relevant professional certifications (ITIL, PRINCE2, CISSP, CISM, ICA etc) are highly desirable. Why this, why now? This isn't just about keeping the lights on. It's about modernising and reimagining how a trusted More ❯
joining our busy and influential Advice Team. Along with your familiarity with infrastructure technologies, you will be conversant in IT service management and governance frameworks. A good understanding of ITIL, Cyber Essentials, ISO27001, and disaster recovery planning will be advantageous. We want you to bring an open-minded, collaborative approach to supporting IT professionals and shaping the advice and guidance More ❯
Gateshead, Tyne And Wear, United Kingdom Hybrid / WFH Options
Vibrant Emotional Health
automation, and analytics to enhance service delivery and operational efficiency. Operational Excellence Ensure high availability, scalability, and resilience of all client-facing and internal systems. Implement best-in-class ITIL, DevOps, and MLOps practices. Manage vendor relationships and technology partnerships to maximize value and innovation. People & Culture Build and mentor a high-performing, diverse technology team. Foster cross-functional collaboration More ❯
and relevant information for a varied audience. Excellent analytical skills, with an ability to manage multiple projects under tight guidelines. Experience with common Information security frameworks such as ISO, ITIL, and COBIT. Information security professional qualifications (CISMP, CISSM, SSCP, CAP..etc) ** Occasional travel to other sites may be required. This is 6 month contract assignment based in Central London. Rate will More ❯
SD-WAN, MPLS, and software-defined networking (SDN). Strong grasp of cloud networking principles and advanced cloud networking configuration Experience in maintaining disaster recovery, high-availability architectures, and ITIL best practices. Excellent problem-solving, communication, and stakeholder management skills. Desirable Skills, Qualifications & Experience: Experience working with Juniper and HP Aruba solutions and architecture in a Campus environment Industry certifications More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Michael Page (UK)
and vendor negotiations. Familiarity with agile delivery methodologies and modern IT operating models. A collaborative leadership style, with the ability to influence and mentor at all levels. Knowledge of ITIL best practices and a commitment to operational excellence. A degree (or equivalent experience) in a relevant technical discipline. Job Offer A competitive salary range of 90,000 to More ❯
IBM WebSphere ability to perform diagnostic and troubleshooting of AWS Product set experience with maintenance of SSL Certs Shell and Python experience with PostgreSQL Bachelor's degree Desired skills: ITIL certification experience providing cross-training on application solutions 2 days/week in office. More ❯
with a practical mindset and a bias for action Effective in using streamlined processes and high-impact reporting tools (e.g. RAID logs, 1-page dashboards) Preferred Certifications: PRINCE2 Practitioner ITIL AWS or Azure Cisco (desirable) Awareness of ISO control frameworks such as ISO More ❯
Employment Type: Permanent
Salary: £70000 - £75000/annum - Offering 2 days a week remote
Ipswich, Suffolk, England, United Kingdom Hybrid / WFH Options
Bristow Holland
with a practical mindset and a bias for action Effective in using streamlined processes and high-impact reporting tools (e.g. RAID logs, 1-page dashboards) Preferred Certifications: PRINCE2 Practitioner ITIL AWS or Azure Cisco (desirable) Awareness of ISO control frameworks such as ISO More ❯
Caerphilly, Mid Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Bristow Holland
with a practical mindset and a bias for action Effective in using streamlined processes and high-impact reporting tools (e.g. RAID logs, 1-page dashboards) Preferred Certifications: PRINCE2 Practitioner ITIL AWS or Azure Cisco (desirable) Awareness of ISO control frameworks such as ISO More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Bristow Holland
with a practical mindset and a bias for action Effective in using streamlined processes and high-impact reporting tools (e.g. RAID logs, 1-page dashboards) Preferred Certifications: PRINCE2 Practitioner ITIL AWS or Azure Cisco (desirable) Awareness of ISO control frameworks such as ISO More ❯
provide a deep level of technical knowledge and owns complex production incidents, collaborating with other technical teams to troubleshoot and ensure a complete resolution. Runs small projects to resolve ITIL-defined service problems, allocating tasks to colleagues and ensuring completion of work to agreed quality criteria and timescales. Continually assesses ways of working in order to develop or revise artefacts More ❯