776 to 800 of 955 ITIL Jobs in the UK

analysis abilities. Hands-on experience with Windows environments and end-user support. Qualification in an IT-related discipline (degree level preferred). Full, clean UK driver's licence. Desirable ITIL qualification or familiarity with ITIL practices. Industry certifications in Microsoft or related technologies. Experience working in the professional services industry. If you're a confident, proactive IT professional who thrives More ❯

analysis abilities. Hands-on experience with Windows environments and end-user support. Qualification in an IT-related discipline (degree level preferred). Full, clean UK driver's licence. Desirable ITIL qualification or familiarity with ITIL practices. Industry certifications in Microsoft or related technologies. Experience working in the professional services industry. If you're a confident, proactive IT professional who thrives More ❯

analysis abilities. Hands-on experience with Windows environments and end-user support. Qualification in an IT-related discipline (degree level preferred). Full, clean UK driver's licence. Desirable ITIL qualification or familiarity with ITIL practices. Industry certifications in Microsoft or related technologies. Experience working in the professional services industry. If you're a confident, proactive IT professional who thrives More ❯

analysis abilities. Hands-on experience with Windows environments and end-user support. Qualification in an IT-related discipline (degree level preferred). Full, clean UK driver's licence. Desirable ITIL qualification or familiarity with ITIL practices. Industry certifications in Microsoft or related technologies. Experience working in the professional services industry. If you're a confident, proactive IT professional who thrives More ❯

the Knowledge Base. Ensure incidents and service requests are resolved within target resolution times and solutions are documented. Update records and documentation regarding supported networks and services following the ITIL framework. Deliver IT support services in accordance with ITIL & ITSM, collaborating with the IT Services Manager and MSP. General Duties & Accountabilities Maintain and extend personal expertise in specific areas of More ❯

the Knowledge Base. Ensure incidents and service requests are resolved within target resolution times and solutions are documented. Update records and documentation regarding supported networks and services following the ITIL framework. Deliver IT support services in accordance with ITIL & ITSM, collaborating with the IT Services Manager and MSP. General Duties & Accountabilities Maintain and extend personal expertise in specific areas of More ❯

the Knowledge Base. Ensure incidents and service requests are resolved within target resolution times and solutions are documented. Update records and documentation regarding supported networks and services following the ITIL framework. Deliver IT support services in accordance with ITIL & ITSM, collaborating with the IT Services Manager and MSP. General Duties & Accountabilities Maintain and extend personal expertise in specific areas of More ❯

the Knowledge Base. Ensure incidents and service requests are resolved within target resolution times and solutions are documented. Update records and documentation regarding supported networks and services following the ITIL framework. Deliver IT support services in accordance with ITIL & ITSM, collaborating with the IT Services Manager and MSP. General Duties & Accountabilities Maintain and extend personal expertise in specific areas of More ❯

relationships The confidence to influence at senior level , turning technical detail into clear insight that drives decisions It would also be an advantage if you hold certifications such as ITIL or Cyber Essentials , have experience with Power BI , or understand Microsofts Modern Workplace tools . A Driving License is desirable but not essential but you'll need an ability and … we can offer you the opportunity to make it happen! Person Specification Qualifications Essential Bachelors degree in Computer Science, Information Technology, or a related field. Desirable Certifications such as ITIL Experience Essential Minimum of 5 years of experience in senior IT management roles. Demonstrated experience leading IT strategy and transformation initiatives Proven experience managing enterprise-level IT infrastructure, including cloud … networking, and cybersecurity. Experience of Microsoft Azure, Azure Virtual Desktops, Windows 365, Microsoft 365, SharePoint, Strong knowledge of IT frameworks and standards such as ITIL, Cyber Essentials, or ISO 27001 Experience in implementing and managing business-critical applications. Strong understanding of GDPR, DPA18 & PECR Desirable Power BI and Microsofts Modern Workplace are all highly desirable Additional Criteria Essential Excellent More ❯

the attached job description and person specification documentation Person Specification Education/Qualifications Essential Degree in an IT specialism or equivalent relevant technical experience Desirable Other recognised ICT qualification ITIL v3 Foundation Experience Essential Relevant experience of working in a service management focused environment maintaining service in line with Service Level Agreements Experience in effectively supporting a large scale, complex … of Microsoft Office Suite (Word, Excel, Visio, PowerPoint, Project) Desktop and laptop PC hardware, Handheld and mobile devices and Printer and multi-functional device hardware maintenance Understanding of the ITIL Framework Understanding of Service Management Systems Able to prioritise workloads and resource them in response to changing demands and requirements Desirable In depth knowledge and demonstrable technical skills Skills Essential More ❯

Infrastructure Engineer 3 rd Line Mainly Projects Remote working within 90 mins travel of Carlisle - 24 month FTC Are you an experienced Infrastructure Engineer who wants to work with the latest technologies underpinning the Finance industry? Do you like to More ❯

Infrastructure Engineer 3 rd Line Mainly Projects Remote working within 90 mins travel of Carlisle - 24 month FTC Are you an experienced Infrastructure Engineer who wants to work with the latest technologies underpinning the Finance industry? Do you like to More ❯

cloud elasticity by auto-scaling resources based on business requirements. Ensure Disaster Recovery (DR) and manual redundancy failover capabilities. Provide regular service management reports to keep clients informed. Follow ITIL processes and Integrated Service Level Management best practices. Required technical and professional expertise Strong experience in system administration, infrastructure management, and cloud computing. Proficiency in infrastructure as code tools like … Azure). Experience with database administration (MYSQL, MSSQL, PostgreSQL, etc.). Familiarity with containerization (e.g., Docker) and orchestration (e.g., Kubernetes). Strong troubleshooting and problem-solving skills. Experience with ITIL processes and service management. Excellent communication and reporting skills. As an equal opportunities' employer, we welcome applications from individuals of all backgrounds. However, for you to be eligible for this More ❯

Microsoft DevOps Boards is desirable. Change Management Knowledge Analytical and Reporting Skills Risk Management Expertise Organisational and Coordination Skills Problem-Solving Abilities Effective communication and interpersonal skills Familiarity with ITIL frameworks and Agile methodologies is a plus Preferred Qualifications ITIL Foundation Certification Certified Change Management Professional (CCMP) Project Management Professional (PMP) or PRINCE2 Certification Bachelor's degree in Information Technology More ❯

cross-functional technology teams in a complex, global environment. Deep understanding of IT infrastructure, cloud platforms (e.g., Azure), and enterprise collaboration tools (e.g., Microsoft 365). Strong grasp of ITIL-based service management, including incident, change, and problem management. Expertise in security and compliance frameworks, including DORA and Cyber Essentials Plus. Prior hands-on experience in delivering security solutions within … continuity, and vulnerability management. Excellent communication, stakeholder management, and vendor negotiation skills. Qualifications Bachelor's degree in Computer Science, Information Systems, or a related field (Master's preferred). ITIL Foundation certification (Intermediate or Expert level desirable). Relevant cloud certifications (e.g., Microsoft Certified: Azure Solutions Architect, AWS Certified Solutions Architect). Experience 10+ years in IT leadership roles, with More ❯

Qualifications: 12+ years of experience in IT operations, infrastructure, or platform engineering roles. 5+ years of experience leading CMDB, ITSM, or configuration management functions. Deep understanding of ITSM frameworks (ITIL), asset management, and service management best practices. Strong experience with SRE practices, CICD pipelines, and observability platforms. Demonstrated ability to lead automation initiatives and manage real-time data platforms. Preferred … Qualifications: Experience with tools such as ServiceNow, BMC, Jira Service Management, or equivalent. Familiarity with modern cloud environments (AWS, Azure, GCP) and infrastructure-as-code tools. Certifications in ITIL, SACM, SRE, or relevant cloud/DevOps practices. Who You'll Work With Work Environment & Additional Information: Hybrid or on-site work model. Occasional travel for global team engagement or vendor More ❯

culture of continuous learning within the team. Requirements Proven experience in IT Service Operations, ideally within a software/SaaS delivery environment Strong understanding of service management practices (e.g., ITIL, SRE, DevOps) Excellent problem-solving skills and a data-driven approach Strong communication and coordination skills across technical and non-technical audiences Experience managing operational risk and service transitions Familiarity … with security, compliance, and business continuity processes Desirable ITIL v4 Foundation or similar certification Experience scaling service operations in a high-growth or complex environment Exposure to Agile delivery methodologies Background in software engineering, infrastructure, or DevOps More ❯

culture of continuous learning within the team. Requirements Proven experience in IT Service Operations, ideally within a software/SaaS delivery environment Strong understanding of service management practices (e.g., ITIL, SRE, DevOps) Excellent problem-solving skills and a data-driven approach Strong communication and coordination skills across technical and non-technical audiences Experience managing operational risk and service transitions Familiarity … with security, compliance, and business continuity processes Desirable ITIL v4 Foundation or similar certification Experience scaling service operations in a high-growth or complex environment Exposure to Agile delivery methodologies Background in software engineering, infrastructure, or DevOps More ❯

and end-user support. Manage MSP relationships, ensuring performance while identifying opportunities to in-source key functions. Ensure service quality through effective incident, problem, and change management (aligned to ITIL). Governance to ensure service is delivered in alignment with agreed KPI's and SLA's cross internal and external delivery partners. Maintain system performance, availability, and resilience across all …/scale up environment Strong knowledge of infrastructure, networking, cloud platforms (Azure), and IT service management. Proven ability to manage MSPs and lead transitions to internal teams. Familiarity with ITIL, DevOps CASM;. Strong experience of working in Agile environments and practices. Experience of running Process maturity frameworks, audits, and improvements using industry best practice such as CMM, and ITSM More ❯

and end-user support. Manage MSP relationships, ensuring performance while identifying opportunities to in-source key functions. Ensure service quality through effective incident, problem, and change management (aligned to ITIL). Governance to ensure service is delivered in alignment with agreed KPI's and SLA's cross internal and external delivery partners. Maintain system performance, availability, and resilience across all …/scale up environment Strong knowledge of infrastructure, networking, cloud platforms (Azure), and IT service management. Proven ability to manage MSPs and lead transitions to internal teams. Familiarity with ITIL, DevOps CASM. Strong experience of working in Agile environments and practices. Experience of running Process maturity frameworks, audits, and improvements using industry best practice such as CMM, and ITSM Maturity More ❯

and end-user support. Manage MSP relationships, ensuring performance while identifying opportunities to in-source key functions. Ensure service quality through effective incident, problem, and change management (aligned to ITIL). Governance to ensure service is delivered in alignment with agreed KPI's and SLA's cross internal and external delivery partners. Maintain system performance, availability, and resilience across all …/scale up environment Strong knowledge of infrastructure, networking, cloud platforms (Azure), and IT service management. Proven ability to manage MSPs and lead transitions to internal teams. Familiarity with ITIL, DevOps CASM;. Strong experience of working in Agile environments and practices. Experience of running Process maturity frameworks, audits, and improvements using industry best practice such as CMM, and ITSM More ❯

Tandem, Unix) together with management of Cryptographic infrastructure. . SSH Key Management. . Certificate management . HSM configuration/installation/support . Incident management . Change management . ITIL . Ensure the integrity and availability of cryptographic and key management services to business functions and applications Key Accountabilities . Cryptographic Hardware Management - including on site local configuration activities . … . Assist in the management of any control issues identified via audits or other control issues. Essential Skills/Basic Qualifications: . Experience in Cryptography/Information Security . ITIL Foundation . Batchelor Degree in Computer Science . Strong stakeholder management, able to influence and negotiate at all levels . Attention to detail and accuracy of work . Experienced at More ❯

connected and protected 24/7. The IT Service Deliver Manager (IT SDM) will support the Head of Client Delivery to manage the day-to-day delivery of our ITIL based IT Managed Service offerings to our customers in the Emergency Services industry. The IT SDM will act as the bridge between operational IT teams including 3rd party resource/… effective way sharing improvements with internal departments to promote good working practices and a consistent approach across the business. IT Service Delivery Manager - What you'll do: Responsible for ITIL Service Management delivery and escalations Responsible for Service Level Management, ensuring that agreed SLA's and KPI's are adhered to and any failures appropriately investigated in real time Define … Ensure all QEHS risks are managed, and appropriate measures are in place to enable safe working practices. IT Service Delivery Manager - Key requirements: Excellent verbal and written communications skills ITIL Foundation (desirable) Experience of working within a Managed Service IT service environment Ability to obtain SC Security Clearance (a minimum of 5 years of UK residency required) Understanding of IT More ❯

connected and protected 24/7. The IT Service Deliver Manager (IT SDM) will support the Head of Client Delivery to manage the day-to-day delivery of our ITIL based IT Managed Service offerings to our customers in the Emergency Services industry. The IT SDM will act as the bridge between operational IT teams including 3rd party resource/… effective way sharing improvements with internal departments to promote good working practices and a consistent approach across the business. IT Service Delivery Manager - What you'll do: Responsible for ITIL Service Management delivery and escalations Responsible for Service Level Management, ensuring that agreed SLA's and KPI's are adhered to and any failures appropriately investigated in real time Define … Ensure all QEHS risks are managed, and appropriate measures are in place to enable safe working practices. IT Service Delivery Manager - Key requirements: Excellent verbal and written communications skills ITIL Foundation (desirable) Experience of working within a Managed Service IT service environment Ability to obtain SC Security Clearance (a minimum of 5 years of UK residency required) Understanding of IT More ❯

resolve hardware, software, and network issues. Manage incidents, service requests, and alerts through a ticketing system. Perform software deployments, routine maintenance, and user onboarding/offboarding. Ensure compliance with ITIL processes and documentation standards. Deliver outstanding customer service in a busy IT support environment. What We re Looking For 2 3 years experience in a busy IT Service Desk environment. … Strong knowledge of Windows 10/11, Microsoft 365, Active Directory (on-prem & Azure), and Exchange Hybrid. Experience with Intune for device management (highly desirable). Familiarity with ITIL practices, change controls, and working in regulated environments (financial services experience advantageous). Excellent communication, problem-solving, and multitasking abilities. Enthusiastic, approachable, and confident in user-facing support. Working Pattern Hours More ❯