476 to 500 of 537 ITSM Jobs in the UK

line support for Uniform and related planning applications. Act as the main contact for troubleshooting and resolving system issues. Log and manage incidents and service requests using the IT service management system. Liaise with IT teams and external suppliers to escalate and resolve technical issues. 2. System Administration & Configuration Administer and configure Uniform modules (e.g., Development Control, Building Control, Land More ❯

AIOps. Proficiency in Python, and hands-on knowledge of Ansible Automation Platform. Other highly valued skills include: Knowledge of Observability Platforms: Prometheus, Grafana, ELK, Splunk. Experience with integration into ITSM platforms such as ServiceNow. Experience with Kafka. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business More ❯

Strong desire to constantly learn and improve, personally and with the team * Proficient in English both spoken and written * Knowledge of IT processes (incl. ITIL), methods and tools (e.g. ITSM) is a plus This job requires from the post holder constant awareness of the compliance risks we face in day-to-day responsibilities. The post holder is required to demonstrate More ❯

Strong desire to constantly learn and improve, personally and with the team * Proficient in English both spoken and written * Knowledge of IT processes (incl. ITIL), methods and tools (e.g. ITSM) is a plus This job requires from the post holder constant awareness of the compliance risks we face in day-to-day responsibilities. The post holder is required to demonstrate More ❯

Strong desire to constantly learn and improve, personally and with the team Proficient in English both spoken and written Knowledge of IT processes (incl. ITIL), methods and tools (e.g. ITSM) is a plus This job requires from the post holder constant awareness of the compliance risks we face in day-to-day responsibilities. The post holder is required to demonstrate More ❯

support of software produced. Capacity to assist with evaluating and testing products delivered by external system suppliers to ensure that they conform to requirements and methodology. Knowledge in IT Service Management and/or Risk frameworks, and/or international standards is desirable. Analytical skills to establish root causes of defects and incidents are required. If you are a FileMaker More ❯

have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. Atlassian unleashes the potential of every team. Our agile & DevOps, IT service management and work management software helps teams organize, discuss, and complete shared work. The majority of the Fortune 500 and over 300,000 companies of all sizes worldwide - including NASA More ❯

would be a significant advantage if you also have: Certification in TOGAF, Zachman, or a similar framework. Professional cloud certification, such as an AWS Solutions Architect. Experience with IT service management frameworks like ITIL. Ready to Make an Impact? We're not just evolving our tech-we're reshaping how sport is experienced, analysed, and delivered across the globe. If More ❯

would be a significant advantage if you also have: Certification in TOGAF, Zachman, or a similar framework. Professional cloud certification, such as an AWS Solutions Architect. Experience with IT service management frameworks like ITIL. Ready to Make an Impact? We're not just evolving our tech-we're reshaping how sport is experienced, analysed, and delivered across the globe. If More ❯

would be a significant advantage if you also have: Certification in TOGAF, Zachman, or a similar framework. Professional cloud certification, such as an AWS Solutions Architect. Experience with IT service management frameworks like ITIL. Ready to Make an Impact? We're not just evolving our tech-we're reshaping how sport is experienced, analysed, and delivered across the globe. If More ❯

resellers Familiarity with the Atlassian product suite; understanding of common uses cases and ways of work Interest in agile ways of working, project management, DevOps and automation, or IT service management Familiarity with CRM tools (Salesforce preferred) and Business Intelligence (such as Tableau), CSM platforms (e.g. Gainsight), forecasting software (e.g. Clari), and work collaboration tools (Zoom, Slack, and Google Suite More ❯

have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. Atlassian unleashes the potential of every team. Our agile & DevOps, IT service management and work management software help teams organize, discuss, and complete shared work. The majority of the Fortune 500 and over 300,000 companies of all sizes worldwide - including NASA More ❯

MEDDIC. Consultancy Sales : Strong experience selling consultancy services, demonstrating an ability to communicate the value of complex solutions and close deals ServiceNow Experience (or alternative vendor): Proficiency in ServiceNow, ITSM or Workflows with a understanding of its applications and value propositions. Territory Knowledge : Demonstrate an in-depth knowledge of previous territories; understanding common issues, best practices and market trends. Commercially More ❯

relevant to the ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SOAP, SCP, FTPS, JSON ServiceNow Developer certification is a plus Experience with other ITSM software (BMC Remedy ITSM, HP, Landesk, etc.) Experience with orchestration tools (ex. HP Operations Orchestrator, BMC Atrium Orchestrator) Micro-services architecture knowledge, enterprise integration patterns Experience in Jira, Confluence, Rabbit More ❯

relevant to the ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SOAP, SCP, FTPS, JSON ServiceNow Developer certification is a plus Experience with other ITSM software (BMC Remedy ITSM, HP, Landesk, etc.) Experience with orchestration tools (ex. HP Operations Orchestrator, BMC Atrium Orchestrator) Micro-services architecture knowledge, enterprise integration patterns Experience in Jira, Confluence, Rabbit More ❯

support to the end-user base Escalate unresolved issues to 1st/2nd line support Responsible for ensuring incident reports/queries are properly logged in the ITSM (IT Service Management), tool Ensure excellent customer service Manage requests for changes Experience Excellent customer service skills Strong desire for a career within IT Proficient at a basic level using IT hardware More ❯

Line IT Support, 1st Line, 1st Line Team Leader, 1st Line IT Support Team Leader, Technical Analyst Team Lead, 1st Level, Level 1 Technical Analyst, Helpdesk, Ivanti, Service Now, ITSM tools, Team Leader, 1st Level Team Leader, 1st Level Technical Analyst Team Leader More ❯

with the Service Manager Help with the development and issuance of Service Desk Operational Reports Liaise with the designated Change lead as requested Logging and triaging the incidents in ITSM for all the end user related incidents, service requests, problems etc Triage the tickets to respective Workplace Services, Applications Services Team and the Infrastructure Operations Team members based on the More ❯

with the Service Manager Help with the development and issuance of Service Desk Operational Reports Liaise with the designated Change lead as requested Logging and triaging the incidents in ITSM for all the end user related incidents, service requests, problems etc Triage the tickets to respective Workplace Services, Applications Services Team and the Infrastructure Operations Team members based on the More ❯

part of being a distributed-first company. We can hire from anywhere in The United Kingdom What you'll do Expert Product Selling: Act as a knowledge leader in ITSM industry trends to inform sales strategies and positioning of Jira Service Management Sales Strategy Development: Collaborate with sales teams to develop and execute sales strategies that drive revenue growth Customer … Product, and Partner Management teams to align on sales strategies and explore co-selling opportunities Your background Minimum 7+ years of sales experience with Enterprise accounts Extensive experience in ITSM and ESM solution sales Strong understanding of industry trends and competitive landscape Ability to engage with C-level executives and technical audiences Proven track record of driving sales growth and More ❯

Job summary The Digital Services team is responsible for the maintenance, administration, and second line support of the HALO ITSM and to support users based at … within the Trust. The Digital Systems Manager will be a key member of this team Responsible for the management, maintenance, development and technical administration of the Trust's IT Service Management system, HALO Provide technical support and advice to end users of all disciplines and departments. The post holder will be part of the Digital Services team and will be More ❯

visualisations to communicate insights. - Management & Development: Foster learning across teams, promote compliance awareness, and advance personal expertise and team development. Required skills & experience: - Experience in technology operations and administration, ITSM and ITIL - Understanding of various types of Enterprise IT environments, including cloud computing, cyber security systems and corporate applications - Designed, deployed and operated IT controls and procedures - Created policies and More ❯

site, you will deliver high-quality service while upholding professionalism and discretion at all times. Key Responsibilities . Use network monitoring tools to detect and flag potential incidents. Maintain ITSM systems with accurate work notes detailing progress and actions. Provide 1st and 2nd line troubleshooting support, escalating when necessary. Perform basic configuration and installation of network devices. Act as remote More ❯

and will be responsible for driving revenue growth, building strategic relationships, and leading a team of high-performing solution sales professionals. The ideal candidate will have extensive experience in ITSM/ESM sales, a proven track record of exceeding sales targets, and the ability to work effectively in a fast-paced, cross-functional environment. Key Responsibilities: Leadership and Team Management … sales (w/at least 2 years of team leading experience) with a proven track record of achieving and exceeding sales targets in technology vendors. Extensive experience in the ITSM market and familiarity with mainstream service management solutions. Proven experience working with UKI,Southern Europe & MEA customers and local SI partners. Strong decision-making skills and the ability to drive More ❯

Right now, they're looking to hire Business Analysts across all levels from practitioner through to principal as they build out their capabilities across GRC, IRM, and Resilience and ITSM You'd be joining a collaborative, people-first culture with a clear vision for growth. They've just wrapped up a major go-live with a global bank, with more More ❯