326 to 350 of 1,206 Incident Management Jobs in the UK

tools to improve operational efficiency and reduce manual effort.Monitor platform utilisation, service health, and operational KPIs, providing meaningful reporting and recommendations for improvement.Support major incident investigations, root cause analysis, and problem management activities.Mentor engineers and support teams on Splunk, Cribl, observability best practices, and troubleshooting techniques.Drive continuous improvement … across monitoring, alerting, event management, and operational processes.What We Are Looking ForEssential SkillsSplunk Core Certified Consultant (or equivalent experience).Extensive experience administering and supporting large-scale Splunk Enterprise environments.Deep expertise in:Indexer ClusteringSearch Head ClusteringSmartStoreMulti-terabyte daily data ingestionPerformance tuning and operational resilienceCapacity planning and platform lifecycle managementStrong experience ...

people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Incident Management Engineers (IMEs) are the driving forces of stability across Palantir’s products. IMEs help to ensure Palantir fixes critical issues immediately. When ...

latency and equities space. As a Platform Storage Engineer, the person will define, design and develop plans for installation/reconfiguration, and overall management of storage systems to provide reliable, resilient and secure data warehousing and management solutions. In this role, the person is expected to have strong … define requirements and deliver solutions to meet organisational needs including new deployments, upgrades, performance tuning and testing. • Implement and utilize asset inventory, configuration management database, capacity management, performance management, resource optimization, and security (access control, authorization, and accounting) for all technologies in scope. • Define requirements, perform research ...

team within a leading Financial Services organisation. This is an excellent opportunity for someone with experience in IT Risk, Controls, Governance, Operational Risk or Incident Management who enjoys working with people and coordinating activity across a business. What will you be doing? You’ll play a key role … teams and understanding IT issues at a governance and risk level. If you're currently working in IT Risk, Controls, Governance, Operational Risk or Incident Management and are looking for your next opportunity, we'd love to hear from you. #J-18808-Ljbffr ...

aligned with engineering standards.Monitor and maintain critical data pipelines and platform services proactively identifying failures, delays, data quality issues and operational risks while coordinating incident triage, escalation and resolution to minimise business impact.Coordinate releases, deployments and production handovers managing environment readiness, promotion activities, change governance, operational checklists, release schedules … reporting on platform health, SLA performance, deployment activity and support trends.Collaborate with Data Engineering, Platform, Cloud, Security, BAU and SIAM teams supporting access management, environment support, platform issue resolution, service reviews and continuous improvement initiatives that enhance reliability and supportability.Contribute to Primark’s data platform modernisation journey supporting ...

with engineering standards. Monitor and maintain critical data pipelines and platform services proactively identifying failures, delays, data quality issues and operational risks while coordinating incident triage, escalation and resolution to minimise business impact. Coordinate releases, deployments and production handovers managing environment readiness, promotion activities, change governance, operational checklists, release … reporting on platform health, SLA performance, deployment activity and support trends. Collaborate with Data Engineering, Platform, Cloud, Security, BAU and SIAM teams supporting access management, environment support, platform issue resolution, service reviews and continuous improvement initiatives that enhance reliability and supportability. Contribute to Primark’s data platform modernisation journey ...

teams, you'll influence how cloud services are designed, operated and continuously improved.This role also includes leadership support for out-of-hours operational and incident management activities when required.What You'll DoAs a Site Reliability Engineer Lead, you will:Lead and develop a team of Site Reliability Engineers … teams to balance reliability, operational resilience and feature delivery.Use observability data, platform metrics and service insights to identify improvement opportunities and reduce operational risk.Lead incident and problem management activities, promoting effective root cause analysis and continuous service improvement.Champion Site Reliability Engineering practices including Service Level Objectives (SLOs), Service ...

teams, you'll influence how cloud services are designed, operated and continuously improved.This role also includes leadership support for out-of-hours operational and incident management activities when required.What You'll DoAs a Site Reliability Engineer Lead, you will:Lead and develop a team of Site Reliability Engineers … teams to balance reliability, operational resilience and feature delivery.Use observability data, platform metrics and service insights to identify improvement opportunities and reduce operational risk.Lead incident and problem management activities, promoting effective root cause analysis and continuous service improvement.Champion Site Reliability Engineering practices including Service Level Objectives (SLOs), Service ...

excellent opportunity to make a real impact.What You'll Be DoingLead, coach and develop a team of Technical Support Analysts through regular mentoring, performance management and career development.Act as the senior escalation point for complex customer issues, ensuring incidents are resolved efficiently and professionally.Manage workloads, resource planning and service … coverage across an extended support operation.Work closely with Service Delivery and Engineering teams to resolve technical issues and improve customer outcomes.Own incident management processes from initial logging through to resolution and customer communication.Drive problem management by identifying recurring issues and implementing long-term solutions.Produce regular service performance ...

thought leadership. Role – We are seeking an experienced Salesforce DevOps Engineer/Lead to lead and optimise Salesforce DevOps, CI/CD and release management across a complex enterprise Salesforce environment. This role requires strong hands-on expertise in Copado, Salesforce CI/CD, release management, deployment automation … environment management and Git-based source control , combined with the ability to establish robust DevOps governance and delivery standards. You will work closely with Salesforce Architects, Developers, Product Owners and delivery teams to automate and streamline deployments across multiple Salesforce environments, improving release quality, security, governance and delivery efficiency ...

Microsoft System Centre technologies including SCCM, SCOM, SCVMM and Orchestrator. Hands-on experience with VMware and Hyper-V virtualisation platforms. Understanding of ITIL processes, incident management, change management and major incident resolution. If you're interested in this role, click 'apply now' to forward ...

Systems Administrator is to ensure that the Trusts IT systems are secure, reliable and efficient. The role will be responsible for day-to-day management and oversight of the IT systems under the responsibility of the Digital System Support team. The post holder will be responsible for Operational Support. … support, investigating, diagnosing and resolving complex issues. Raising and coordinating issues with suppliers and internal digital teams and providing resolution by leading or supporting incident or resolver groups. Raising problem records for identified trends, multiple incidents or risks Please see job description for further information. About us The Leeds ...

environment in Stevenage. This is a hands-on Level 2 support and administration role, requiring strong knowledge of Google Workspace alongside excellent ITSM and incident management experience. Key Skills Required: Advanced Google Workspace Administration Strong L2 Google Workspace support experience Gmail, Google Meet, Drive, Chat, Docs, Sheets & Slides … User account and application/service management Expert-level incident & request management Remedy/enterprise ITSM experience Strong ITIL/ITSM process knowledge Google case management Microsoft 365/Global Email awareness Basic understanding of network infrastructure Ability to identify technical and ITIL process gaps ...

high-performing platform capability that underpins critical banking services, supporting operational resilience and regulatory compliance. The role leads the transition from traditional infrastructure management to a platform-centric, product-led operating model, integrating platform engineering, DevOps, Site Reliability Engineering (SRE), and Network Operations (NOC) to enable scalable, automated … managing service‐level objectives (SLOs), error budgets, and proactive reliability engineering across critical services. Ensure end‐to‐end service reliability and resilience, including capacity management, availability, performance, and disaster recovery, aligned to operational resilience requirements for banking services. Lead Network Operations and Infrastructure Operations (NOC), ensuring 24/ ...

Role summary/purpose of job The Service Transition Manager is responsible for the management and coordination of all Service Design and Transition activities, processes, systems, and functions to deliver assigned projects from idea to live delivery. Location Overview: ManchesterThe Freshfields Global Centre provides both business and legal services … deliver exceptional service to our clients and to do that in a way which is efficient and effective.Function OverviewThis role reports into the service management and then Technology Services function that is responsible for the delivery of IT services to the firm.Key responsibilities and deliverablesHelp shape the process ...

technical expertise.Create and maintain technical documentation, work instructions and support procedures to ensure operational consistency.Monitor and respond to service desk alerts, support requests and incident escalations in a timely manner.Participate in an on-call support rota, providing out-of-hours support for DP World sites across Europe when required.Support … infrastructure projects including new site launches, server upgrades, network refreshes and business growth initiatives.Follow established change, incident and problem management processes, ensuring compliance with IT and security standards.Assist with IT asset management processes, maintaining accurate records throughout the equipment lifecycle.Collaborate with internal IT teams, vendors and business ...

suited to a Product Security professional with experience working across UK Defence, Government, aerospace or other highly regulated environments . Key Responsibilities Develop Security Management Plans, work package descriptions and cost estimates for bids, services and proposals. Undertake security risk assessments and develop risk mitigation plans. Conduct mitigation … analysis and produce security management documentation for system assurance. Define product security requirements and advise engineering teams on security control implementation. Work directly with product development teams throughout the product lifecycle. Liaise with internal and external security assurance authorities to demonstrate compliance with relevant security frameworks. Work collaboratively with ...

Manager is responsible for the end-to-end ownership of the Treasury systems support model, ensuring delivery of Treasury outcomes through effective governance, performance management, and coordination of L2, L3, Business Partner, and vendors. The role aligns closely to a Technical Product and Platform Manager, ensuring that the Treasury … platforms and governance Strong leadership and communication skills Service Delivery & Treasury Platform Governance Ensures Treasury systems consistently support business operations, decision-making, and risk management through strong service governance and performance oversight. Own the Treasury systems support model and service performance Define and manage KPIs, SLAs, and service standards ...

improve operational efficiency and reduce manual effort. Monitor platform utilisation, service health, and operational KPIs, providing meaningful reporting and recommendations for improvement. Support major incident investigations, root cause analysis, and problem management activities. Mentor engineers and support teams on Splunk, Cribl, observability best practices, and troubleshooting techniques. Drive … continuous improvement across monitoring, alerting, event management, and operational processes. What We Are Looking For Essential Skills Splunk Core Certified Consultant (or equivalent experience). Extensive experience administering and supporting large-scale Splunk Enterprise environments. Deep expertise in: Indexer Clustering Search Head Clustering SmartStore Multi-terabyte daily data ingestion ...

internal stakeholders, users, suppliers, and technology service providers Monitor service performance, availability, capacity, and customer satisfaction, taking action where improvements are required Lead the management of incidents, service requests, problems, and escalations to ensure timely resolution Coordinate major incident management activities and provide clear communication to stakeholders … including key performance indicators, service level performance, risks, issues, and improvement actions Work with technical teams to identify root causes and deliver effective problem management and preventative measures Support change management and ensure that service impacts, risks, and readiness activities are properly assessed Manage third-party suppliers ...

talk — even if you don't tick every box below. ITIL, practised — you have worked within ITIL/ITSM frameworks day to day — running incident, problem and change processes in a live service environment, not just holding the certificate. A hands‐on problem‐solver — you can personally dig into … Engineering to drive escalated issues to resolution within agreed timescales, and contribute the support timeline to root cause analysis for major incidents. Service management (ITIL) Own incident management end to end for support‐handled issues — logging, prioritisation, resolution and customer communication — coordinating major incidents with Service Delivery ...

talk — even if you don't tick every box below. ITIL, practised — you have worked within ITIL/ITSM frameworks day to day — running incident, problem and change processes in a live service environment, not just holding the certificate. A hands-on problem-solver — you can personally dig into … Engineering to drive escalated issues to resolution within agreed timescales, and contribute the support timeline to root cause analysis for major incidents. Service management (ITIL) Own incident management end to end for support-handled issues — logging, prioritisation, resolution and customer communication — coordinating major incidents with Service Delivery ...

leaders and staff.• Actively delivers the roll-out and embedding of Data Foundation initiatives in support of the key business programmers.• Coordinate the change management process, incident management and problem management process.• Present reports and findings to key stakeholders and be the subject matter expert … GITHUB, Action, Azure DevOps – Skill• Data factory, Databricks, SQL DB, Synapse, Stream Analytics, Glue, Airflow, Kinesis, Redshift, SonarQube, PyTest – SkillOptional skills:• Experience in project management, running a scrum team.• Experience working with BPC, Planning.• Exposure to working with external technical ecosystem.• MKDocs documentationProject Initiatives: To leverage trading information flow ...

500+ employees and ~30,000 customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE … enroll laptops, support new‐hire onboarding and offboarding, manage office hardware inventory, and assist with asset audits and reporting. Apply ITSM best practices across incident, request, problem, change, knowledge, and asset management; identify recurring issues, contribute to root‐cause analysis, and implement or recommend lasting corrective actions. Support ...

Command Centre during their shift , providing command and control across a broad range of operational capabilities, including Cyber/SOC, NOC, Infrastructure, Service Management and Physical Security . This is not a SOC Manager, Cyber Operations Manager or hands‐on technical engineering position . The successful candidate will … senior operational authority for the Command Centre during assigned shifts. Maintain a clear Common Operating Picture (COP) across cyber, network, infrastructure, service management and physical security operations. Coordinate the response to significant incidents, service disruptions, emerging risks and operational issues. Set operational priorities and ensure the appropriate specialist teams ...