physical and cloud environments—managing everything from servers and networks to storage and endpoint solutions. You’ll lead on project workstreams, contribute to critical incidentmanagement, and be a go-to expert for more complex technical challenges. Your insight and experience will help shape the way we deliver … ll have hands-on experience managing cloud and hybrid systems, networks, storage and virtualised platforms, alongside solid knowledge of Microsoft 365, Azure, and endpoint management tools such as Intune. You’ll also be a clear communicator and proactive problem solver, able to stay calm under pressure and comfortable working More ❯
bradford, yorkshire and the humber, United Kingdom
Morrisons
best practices Implementation of least privilege approach for services Monitoring and Alerting strategy and patterns Engineering Tooling, Patterns, Framework and Standards Proprietary code quality management inclusive of technical debt About you Knowledge In depth understanding of SRE/Engineering, Architecture and Testing practices In depth understanding of the principals … delivery suppliers Minimum of 3 years technical SRE/Engineering HND or higher within systems development, computer science or similar subjects Any experience within incidentmanagement, such as helpdesk experience and managing tickets to support availability, uptime and critical service About us Our modern Head Office on the More ❯
best practices Implementation of least privilege approach for services Monitoring and Alerting strategy and patterns Engineering Tooling, Patterns, Framework and Standards Proprietary code quality management inclusive of technical debt About you Knowledge In depth understanding of SRE/Engineering, Architecture and Testing practices In depth understanding of the principals … delivery suppliers Minimum of 3 years technical SRE/Engineering HND or higher within systems development, computer science or similar subjects Any experience within incidentmanagement, such as helpdesk experience and managing tickets to support availability, uptime and critical service About us Our modern Head Office on the More ❯
best practices. Implementation of least privilege approach for services. Monitoring and Alerting strategy and patterns. Engineering Tooling, Patterns, Framework and Standards. Proprietary code quality management inclusive of technical debt. About you Knowledge In depth understanding of SRE/Engineering, Architecture and Testing practices. In depth understanding of the principals … delivery suppliers. Minimum of 3 years technical SRE/Engineering. HND or higher within systems development, computer science or similar subjects. Any experience within incidentmanagement, such as helpdesk experience and managing tickets to support availability, uptime and critical service. About us Our modern Head Office on the More ❯
bespoke Jira projects across various business units Collaborate with end users to understand requirements and provide tailored solutions Integrate Jira with ServiceNow to streamline incidentmanagement Co-design Jira workflows and schemes in partnership with delivery leaders Administer and optimise Jira/Confluence environments, including plugins and performance More ❯
networks across multiple sites Knowledge of Cisco, Palo Alto, F5, and Meraki systems Public cloud networking experience (AWS & Azure) Adherence to ITIL processes (change, incidentmanagement) SLA-focused with clear communication Knowledge and Experience: 3–5 years' experience in a 3rd line network technical support role CCNA certification More ❯
infrastructure as code) Azure PaaS infrastructure using Terraform, ARM templates, or similar At least one high-level language (e.g., C#) Application performance monitoring and incidentmanagement processes Proficient in: PowerShell, Azure CLI Git, JavaScript, JSON, XML, YAML Experience with: Distributed architectures and container technologies Building and maintaining highly More ❯
Doncaster, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
BluePool Computer Services
the needs of different customers and prioritised based on severity. Maintains an extremely positive attitude and demonstrates a high attention to detail. Problem/Incidentmanagement, and the ability to get to the root cause of issues. Immediately flag major incidents and escalate accordingly. Ability to logically troubleshoot More ❯
tidworth, south west england, united kingdom Hybrid / WFH Options
KBR
Complete desktop configuration, prepare equipment for deployment to end users. Delivery and installation of desktop assets and peripherals to end users. Assist with Desktop IncidentManagement support to users who are based in the office or working remotely. Assist in moving users between office locations. Cabling, desktop configuration More ❯
as a wide range of other production support services. The role works as part of a shift-working team providing 24 hour operational support, incidentmanagement and stakeholder communication for a range of BBC platforms and services. Interview process In office interview NBH - approx. one hour of technical More ❯
Crawley, England, United Kingdom Hybrid / WFH Options
James Chase
IT operations, software development, or DevOps. Familiarity with CI/CD, IaC, Agile, and ITIL frameworks. Proficiency in Azure Monitor, App Insights, KQL, and incident management. Hands on experience with YAML pipelines. Experience with Bicep, SolarWinds, Terraform and PowerShell. Want to be part of a growing SRE team driving More ❯
Jira and Confluence projects/spaces and users. Design and implement bespoke Jira projects to support business needs. Integrate Jira with ServiceNow for strategic incident management. Perform performance tuning and optimisation. Collaborate with users in an agile environment to understand and meet their needs. Essential Skills: Expert-level knowledge More ❯
goals through cross-functional collaboration. Drive innovation and continuous improvement in network performance, support, and security. Champion best practices in network architecture, operations, and incident management. Ensure effective workload monitoring via ServiceNow and foster operational transparency. What You’ll Bring: Demonstrable technical expertise at CCNP (ENT/DC/ More ❯
london, south east england, United Kingdom Hybrid / WFH Options
83zero
goals through cross-functional collaboration. Drive innovation and continuous improvement in network performance, support, and security. Champion best practices in network architecture, operations, and incident management. Ensure effective workload monitoring via ServiceNow and foster operational transparency. What You’ll Bring: Demonstrable technical expertise at CCNP (ENT/DC/ More ❯
Richmond, Surrey, United Kingdom Hybrid / WFH Options
Kerv
Delivery Engineer who can demonstrate technical and problem-solving competence and a passion for genuine customer service. The successful candidate will be responsible for: Incident diagnosis (Level 1/2 troubleshooting) and resolution across all Kerv Experience's product and services Service level adherence Continuous customer dialogue during the … incidentmanagement process Liaising with third party suppliers and escalations with the in-house development teams Contributing to the customer knowledgebase Participating in the company on-call rota You will be working as part of a broader team supported by the Service Delivery Manager and must be a More ❯
m/f/d) to oversee and optimise our UK card issuing and payment operations. This role is focused on project execution, stakeholder management, and regulatory compliance , ensuring efficient and compliant payment operations in the UK market. You will work closely with banking partners, card networks, regulators, and … payment processors , ensuring high authorisation rates and efficient payment flows. Monitor transaction performance, fraud patterns, and operational risks , driving improvements where necessary. Stakeholder & Partner Management Act as a key point of contact for UK banking partners, acquirers, and payment processors. Collaborate closely with internal teams (Compliance, Risk, Finance, and … Payment Operations) to ensure alignment between business needs and payment strategies. Support contract negotiations and service-level agreements with external partners. Regulatory Compliance & Risk Management Ensure all payment activities comply with FCA regulations, AML/KYC policies, and PSD2 requirements . Work with fraud and risk teams to enhance More ❯
Reading, England, United Kingdom Hybrid / WFH Options
4Square Recruitment Ltd
blends hands-on technical support with proactive security monitoring , ensuring systems are secure, resilient, and aligned with industry best practices. Key Responsibilities ✔ Security Monitoring & IncidentManagement : Proactively monitor and respond to security incidents across IT systems. ✔ Compliance & Hardening : Ensure systems adhere to ISO 27001, Cyber Essentials , and internal … backup/recovery plans and respond to outages. ✔ Security Patching : Manage updates for endpoints, firewalls, and EDR tools (e.g., CrowdStrike, Microsoft Defender ). ✔ Account Management : Administer user access rights in line with security policies. Skills & Experience ✅ 5+ years in desktop/server support, networking, or security operations. ✅ Technical Proficiency … Microsoft/VMware/Cloud technologies. Firewalls, SIEM (e.g., Microsoft Sentinel ), and EDR tools. WAN/LAN and endpoint security (patch management, AV). ✅ ITIL familiarity and strong troubleshooting skills. ✅ Certifications : Working toward SC-200, AZ-500, CompTIA Security+ , or similar. Why Apply? Impact : Protect critical systems in a More ❯
Information Security Consultant you will work with the wider IT Security Team to support and maintain enterprise wide solutions. The Responsibilities Assist with security incidentmanagement and response activities General day-to-day support on managing and responding to security alerts from systems and end users Perform daily … including Cyber Essentials, ISO 27001, 27002 etc. Data Protection Act and the General Data Protection Regulation Microsoft O365 Security solutions; Networking; Security operations; Vulnerability Management Security Auditing Good understanding of security testing principles, including experience of vulnerability scanning, identifying, resolving, and reporting risks Experience of formal document creation, such … as the creation of reports or procedures Threat Intelligence analysis and best practice Security Incident Response processes, procedures, and best practices Disaster Recovery and Business Continuity principles Event and log analysis If you are looking for an exciting new challenge to join a leading global service provider, please apply More ❯
a Trading-based service delivery environment. Diagnose and resolve day-to-day live system incidents across a range of systems. Take ownership of Major Incidentmanagement Effectively record and monitor progress of all incidents and service requests raised into the central ITSM tools Skills/Experience Front Office … App Support - ideally Commodities Experience working with traders and other Front Office users SQL DB (SQL Server Management Studio and Oracle PL/SQL) Azure experience PowerShell or Python SQL Kubernetes Trayport Joule My client is looking to recruit URGENTLY, please send your CV in Word format to be More ❯
methodologies within various GTIS teams. This is a hands-on engineering role where you will design, build, and optimise automation frameworks, observability tools, and incident response mechanisms. This role also involves collaborating across GTIS and CTO, engaging with storage, data, and other product teams. You will act as a … Programming and Scripting - This includes expertise in languages such as Python, Powershell, or Go, which are essential for automating routine tasks and system deployments. IncidentManagement and Troubleshooting - The ability to manage incidents effectively, troubleshoot issues swiftly, and perform root cause analysis to prevent future incidents. Systems Engineering … be based in Knutsford (Radbroke Hall) or Glasgow Campus . Purpose of the role To apply software engineering techniques, automation, and best practices in incident response, to ensure the reliability, availability, and scalability of the systems, platforms, and technology through them. Accountabilities Availability, performance, and scalability of systems and More ❯
practices. Ensure stakeholders consider ethical, technological, and commercial factors when designing or using new customer data tools. Provide expert guidance and challenge to senior management and employees on data protection obligations and best practices. Act as the primary contact for regulatory authorities, including the ICO. Collaborate with Technology, Legal … implement privacy-by-design in new projects and systems. Raise awareness and provide training on data protection principles across the organisation. Data Subject Rights & IncidentManagement: Oversee data subject requests such as SARs, right to erasure, and data portability. Manage data breach response plans and ensure timely reporting More ❯
Protection Manager, you will have oversight and responsibility for TW's data subject request processes and assist with junior privacy matters such as DPIAs, incidentmanagement, contracts and advice and guidance for TW business units. Coordinate with Epiq Discovery (TW's outsourced vendor that supports with DSAR management … privacy related matters Undertake and review data protection matters as needed or directed by other members of the DP team, such as reviewing the incident register, contracts, privacy queries, updating the DP sharepoint/intranet or training. Iterate and improve the DSAR process where any opportunities to do so … DSAR process in areas such as timeliness, quality of redactions or general process Experience, Qualifications, Technical Requirements A degree in law, information technology, information management or a related field, or equivalent professional experience. Hold or be working towards a recognised data protection certification or qualification such as BCS, CIPP More ❯
Operations - ownership of site logbooks and registers, reviewing RAMs, MOPs, SOPs Cross-regional alignment - working across multiple locations with group-wide teams Risk and incidentmanagement Delivering training and awareness Conducting and supporting internal and external audits To be successful in this role you must possess the following … health and safety background, ideally gained in a data centre environment (or similar facilities) Certification in IOSH or NEBOSH Experience with ISO and integrated management systems Strong communication skills Experience with risk assessments, compliance audits and incident investigations More ❯
and availability. Perform systems administration activities to ensure the smooth operation of applications across multiple platforms Coordinate and communicate with impacted stakeholders as per incidentmanagement process. Demonstrate ownership of events and incidents through to restoration Perform daily shift handovers to peers and management across multiple geographies. … well under pressure A keen interest and desire to work within the security arena Ability to communicate effectively at all levels up to senior management This role will need to participate in weekends and holidays on-call support as and when required. More ❯
domains including infrastructure, code, networking and databases with enough knowledge to be able to fault find and identify the root cause. Core Responsibilities involved: Incidentmanagement Application design and development Site reliability (observability, alerting, high-availability, self-healing systems etc.) Database administration Infrastructure provisioning Process automation Respond to … and integrating the software that developers produce Continuous Deployment - Skilled in the automation of the deployment of the artefacts produced by the CI Configuration Management - Practice good configuration and source code control of all artefacts The Team As part of the NS&G UK Law Enforcement account, we have More ❯