Engineering Team Lead
- Hiring Organisation
- 17918
- Location
- United Kingdom
point of contact. Oversee engineer bookings, resource allocation, and scheduling. Supervise email inbox management, ensuring efficient and professional responses. Direct creation and deployment of Microsoft Forms for operational workflows. Conduct and lead business continuity reviews and tests for operational resilience. Oversee and support the AILS (Acceptance Into Live Service … operational team leadership experience preferably in an IT Operations environment. Strong organisational and multitasking skills. Understanding of fault ticketing systems and service operations. Advanced Microsoft 365 proficiency, especially Outlook and Forms. Excellent communicatorconfident with cross-team and customer collaboration. Analytical mindset with performance reporting experience. Experience ...