Woolsbridge Industrial Estate, Three Legged Cross, Wimborne, Dorset, England, United Kingdom
The Work Shop
met with efficient time and ticket management. • Maintaining clear and concise ticket documentation. • Delivering a high level of customer satisfaction and building lasting client relationships. Ideal Skills & Technical Knowledge • Microsoft365 support and administration (incl. email, Teams, security). • Microsoft Windows Server and Desktop environments. • Mac OS support (desirable but not essential). • PC hardware troubleshooting More ❯
person Handle onsite escalations & routine visits Manage end-to-end project delivery (implementation, project management, support) Troubleshoot hardware & software issues (desktops, servers, networking, etc.) Work with Windows Server, Azure, M365, Active Directory, VMware/Hyper-V, Exchange, and IT security/networking Create technical documentation & conduct site surveys Mentor team members and assist in pre-sales activities Provide technical handovers … to the service desk What We're Looking For Experience in a customer-facing MSP technical support role Expertise in Microsoft365, Teams, Exchange, SharePoint, Intune, Autopilot Experience with VMware or Hyper-V, enterprise firewalls, backup systems, and email security Solid networking knowledge (LAN, WAN, VLAN, VPN, MFA, wireless) Relevant IT certifications/qualifications If you're More ❯
person Handle onsite escalations & routine visits Manage end-to-end project delivery (implementation, project management, support) Troubleshoot hardware & software issues (desktops, servers, networking, etc.) Work with Windows Server, Azure, M365, Active Directory, VMware/Hyper-V, Exchange, and IT security/networking Create technical documentation & conduct site surveys Mentor team members and assist in pre-sales activities Provide technical handovers … to the service desk What We're Looking For Experience in a customer-facing MSP technical support role Expertise in Microsoft365, Teams, Exchange, SharePoint, Intune, Autopilot Experience with VMware or Hyper-V, enterprise firewalls, backup systems, and email security Solid networking knowledge (LAN, WAN, VLAN, VPN, MFA, wireless) Relevant IT certifications/qualifications If you're More ❯
Berkhamsted, Hertfordshire, England, United Kingdom Hybrid / WFH Options
QCS Staffing Ltd
Contribute to team meetings and share updates on technical issues and progress. Skills & Experience Required: Experience with Windows 11 Basic knowledge of Windows Server Proficiency with MicrosoftOffice365 Phone systems support Desirable (a plus, but not essential): Windows Server 2022 Linux Active Directory/Microsoft Entra Microsoft Intune Database experience (MSSQL, MySQL, PostgreSQL) Hyper More ❯
1st and 2nd line engineers Skills and Experience Proven experience in a 3rd Line Engineer or similar senior IT support role Strong knowledge of Windows Server, Active Directory, and Microsoft365 Experience with networking (switches, firewalls, routing) Virtualisation experience (VMware/Hyper-V) Knowledge of cloud technologies (Azure/AWS) Ability to work independently and as part More ❯
knowledge of Windows Server, Active Directory, DNS, DHCP. Experience with Hyper-V, Failover Clustering, and virtualization. Solid understanding of networking (TCP/IP, VLANs, firewalls). Experience with Azure, Microsoft365, Exchange Online, SharePoint. Familiarity with iPaaS tools and cloud integration. Backup and disaster recovery experience (Veeam preferred). Awareness of GDPR and IT risk management. Excellent More ❯
Wakefield, West Yorkshire, England, United Kingdom
Connected IT
effective technical support to users in response to issues raised via phone, email and some in person. Responsibilities will include: Use of Windows OS/Server, Active Directory, Exchange, O365, networking (LAN/WAN/VPN/protocols etc), server administration, anti-virus software and various other applications. To act as the first point of contact for users and suppliers More ❯
skills. Mileage will be paid at approved Mileage rates set by (url removed). Skills & Experience: Imaging and deployment of technologies for Windows 10/11 Installing and configuring Microsoft365 Applications Network installations, and comms cabinet patching Windows Server Active Directory management IP address management though DNS & DHCP Group Policy Management Virtualisation technology, Hyper-V, or More ❯
customer service skills. Mileage will be paid at approved Mileage rates set by GOV.UK. Skills & Experience: Imaging and deployment of technologies for Windows 10/11 Installing and configuring Microsoft365 Applications Network installations, and comms cabinet patching Windows Server 2008 - 2019 Active Directory management IP address management though DNS & DHCP Group Policy Management Virtualisation technology, Hyper More ❯
the guidance of Projects Manager Liaison with customer stakeholders to provide timely updates on project status Liaison with customer end users as needed for training and handover Essential Skills Microsoft365: Exchange Online SharePoint/OneDrive Intune Entra ID - Knowledge of business backup software (e.g. Veeam) - On-premise Windows Server systems: Active Directory/Windows DHCP inc More ❯
and VoIP-helping clients reimagine how technology supports their business growth. We're seeking a Technical Projects & Support Engineer to take ownership of internal CRM transformation projects (Salesforce or Microsoft Dynamics 365) while also providing senior-level IT support within our MSP environment (2nd/3rd Line). This role is ideal for someone with strong technical … Level 2/3 assistance across infrastructure, networking, security, cloud, and voice services. Key Responsibilities CRM Systems Ownership & Development Lead the full implementation, rebuild, or optimisation of Salesforce or Microsoft Dynamics 365. Design and deploy automation for workflows including sales, onboarding, ticketing, quoting, billing, and renewals. Integrate CRM systems with tools such as Autotask, 3CX, and licensing/billing … efficiency. Oversee external consultants where necessary, ensuring quality and measurable outcomes. Technical Support (L2/L3) Act as a senior escalation point for complex issues across Windows Server, Azure, O365, VMware/Hyper-V, SonicWall, and 3CX. Provide advanced troubleshooting and configuration for infrastructure, networking, cloud, and voice services. Contribute to process automation and maintain clear, accurate technical documentation. What More ❯
and VoIP-helping clients reimagine how technology supports their business growth. We're seeking a Technical Projects & Support Engineer to take ownership of internal CRM transformation projects (Salesforce or Microsoft Dynamics 365) while also providing senior-level IT support within our MSP environment (2nd/3rd Line). This role is ideal for someone with strong technical … Level 2/3 assistance across infrastructure, networking, security, cloud, and voice services. Key Responsibilities CRM Systems Ownership & Development Lead the full implementation, rebuild, or optimisation of Salesforce or Microsoft Dynamics 365. Design and deploy automation for workflows including sales, onboarding, ticketing, quoting, billing, and renewals. Integrate CRM systems with tools such as Autotask, 3CX, and licensing/billing … efficiency. Oversee external consultants where necessary, ensuring quality and measurable outcomes. Technical Support (L2/L3) Act as a senior escalation point for complex issues across Windows Server, Azure, O365, VMware/Hyper-V, SonicWall, and 3CX. Provide advanced troubleshooting and configuration for infrastructure, networking, cloud, and voice services. Contribute to process automation and maintain clear, accurate technical documentation. What More ❯
Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom
Tenth Revolution Group
be skilled in providing effective IT support and will play a vital role in maintaining and enhancing our client's IT operations. Key Responsibilities - Experience Installing, Configuring and Troubleshooting Microsoft Based Workstations and Microsoft365 Applications - Collaborate with cross-functional teams to troubleshoot and resolve technical issues. - Monitor system performance and implement improvements as needed. - Assist More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Tenth Revolution Group
be skilled in providing effective IT support and will play a vital role in maintaining and enhancing our client's IT operations. Key Responsibilities - Experience Installing, Configuring and Troubleshooting Microsoft Based Workstations and Microsoft365 Applications - Collaborate with cross-functional teams to troubleshoot and resolve technical issues.- Monitor system performance and implement improvements as needed.- Assist More ❯
Sheffield, South Yorkshire, England, United Kingdom Hybrid / WFH Options
SYHA
collaborate closely with the team to deliver the IT Plan. The successful candidate will be involved in implementing enhancements across our infrastructure and optimising the utilisation of our Office365 licensing. Responsibilities include monitoring and managing servers, networks, storage, and switches. Our current environment utilises FortiNet throughout the estate, along with VMware, Dell servers, and switches. Key areas … Management, RADIUS, SQL databases, and Hybrid Exchange. This role offers considerable variety and requires an individual capable of multitasking and possessing a diverse technical skill set. With a significant Microsoft365 presence, we are committed to maximising the value derived from our licensing. Who you … are: A minimum of three years' experience working within IT is required, specifically with Windows servers, Active Directory, DNS, IIS, GPO, and antivirus solutions such as Defender and Office365 security. Candidates must also demonstrate at least three years of experience providing third-line support and contributing to complex projects. Experience in designing and planning infrastructure upgrades and More ❯
ll get hands-on with a broad range of technologies while supporting both business clients and individual users. Troubleshoot and resolve 2nd line incidents across hardware, software, networking, and Microsoft365 environments. Work directly with customers via phone, remote tools, and occasional site visits. Assist with installations, upgrades, and ongoing system maintenance. Escalate unresolved issues where appropriate … in IT support, ideally within an MSP or multi-client environment. Strong technical knowledge of Windows operating systems, Active Directory, networking fundamentals (TCP/IP, LAN/WAN), and Microsoft 365. Confident troubleshooting hardware and software issues. Excellent communication skills, you can make technical issues understandable for non-technical users. A team player who’s adaptable, resourceful, and eager … to learn. Desirable but not essential: IT certifications such as CompTIA A+, ITIL Foundation, or Microsoft qualifications (MCSA, Azure, etc.). What’s in it for You? Salary up to £35,000, depending on experience. The chance to join a growing MSP with big plans, meaning genuine career progression as the company expands. Clear opportunities to advance into 3rd More ❯
knowledge articles Document case details thoroughly in ServiceNow, including impact and steps taken Meet and exceed defined KPIs and CSat scores Support internal customers 24/7/365 via assigned shift patterns Maintain business continuity through after-hours and on-call support Uphold Sysco's Code of Conduct and training objectives Work independently in a remote environment … IT knowledge and experience in a similar role ITIL v4 or ITSM certification preferred AWS certifications and Microsoft MCSE a plus CompTIA A+ desirable Proficient with MicrosoftOffice365 tools More ❯
knowledge articles Document case details thoroughly in ServiceNow, including impact and steps taken Meet and exceed defined KPIs and CSat scores Support internal customers 24/7/365 via assigned shift patterns Maintain business continuity through after-hours and on-call support Uphold Sysco's Code of Conduct and training objectives Work independently in a remote environment … IT knowledge and experience in a similar role ITIL v4 or ITSM certification preferred AWS certifications and Microsoft MCSE a plus CompTIA A+ desirable Proficient with MicrosoftOffice365 tools More ❯
knowledge articles Document case details thoroughly in ServiceNow, including impact and steps taken Meet and exceed defined KPIs and CSat scores Support internal customers 24/7/365 via assigned shift patterns Maintain business continuity through after-hours and on-call support Uphold Sysco's Code of Conduct and training objectives Work independently in a remote environment … IT knowledge and experience in a similar role ITIL v4 or ITSM certification preferred AWS certifications and Microsoft MCSE a plus CompTIA A+ desirable Proficient with MicrosoftOffice365 tools More ❯
knowledge articles Document case details thoroughly in ServiceNow, including impact and steps taken Meet and exceed defined KPIs and CSat scores Support internal customers 24/7/365 via assigned shift patterns Maintain business continuity through after-hours and on-call support Uphold Sysco's Code of Conduct and training objectives Work independently in a remote environment … IT knowledge and experience in a similar role ITIL v4 or ITSM certification preferred AWS certifications and Microsoft MCSE a plus CompTIA A+ desirable Proficient with MicrosoftOffice365 tools More ❯
Security element configuration including day-to-day service delivery. Migration planning and execution. Support PC and Call Centre system (incl DC server). Requirements: Proficiency in PC software like Microsoft WIN 10/11, Microsoft365, Windows Server, AD administration, Virtualization, Cloud(AWS, Azure), Office/Mailer, Switch/Router/IPT, and Firewall products. Excellent More ❯
and verbal) with the ability to explain technical concepts in simple terms. Organised and methodical approach, capable of prioritising multiple tasks in a busy, fast-paced environment. Knowledge of Microsoft Windows 10/11, Microsoft365, and Apple iOS devices. Proactive team player with the ability to take ownership of tasks, see them through to completion More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Nigel Frank International
This role involves working with Telecom and Ticketing systems, responding to IT incidents, communicating effectively with colleagues and stakeholder management. Key Responsibilities Managing multiple tasks Installing, configuring and troubleshooting Microsoft based workstations and Microsoft365 applications Proactive maintenance and compliance of IT infrastructure Responding effectively to IT incidents What You'll Bring Understanding of IT security … and best practices Experience working with Telecom and Ticketing systems Familiarity of working with Microsoft platforms Strong hardware skills What We Offer Salary of up to £30,000 Flexible working hours Training certifications . How to Apply To apply for this role please submit your CV or contact to Dillon Blackburn on or at . Tenth Revolution Group are More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
InvitISE Ltd
with an expectation to be in the office 2–3 days per week. You’ll be joining a technical team focused on strengthening cloud security and ensuring compliance across Microsoft Azure environments. This role will involve hands-on security engineering, working closely with infrastructure and DevOps teams, and supporting the adoption of Microsoft’s security toolset across the … organisation. You will need proven experience with: Securing Azure environments in line with best practices - essential Microsoft Defender (Cloud, Endpoint, 365) - essential Sentinel - essential Microsoft Purview, Compliance Manager and related compliance tools Entra ID (Azure AD), Conditional Access and Identity Governance Data Loss Prevention, sensitivity labels and insider risk management ISO 27001, SOC 2, GDPR and … SC-100 (or working towards) One or more of MS-500/SC-400/SC-900 The following are desired: CISSP, CISM, CCSP Interested? Please apply below. M365 Consultant, M365 Engineer, Senior Cloud Security Engineer, Infrastructure Engineer, Azure Security Engineer, Azure Security Consultant, Cloud Security Consultant, Microsoft Security, Azure Sentinel, Defender, Purview, Compliance, Entra ID, Cloud Security, DLP More ❯
an agile, digital organisation using leading-edge technology.Colleagues understand their role in achieving our strategy and have the autonomy to deliver. The Role We're looking for a strategic M365 leader to shape and deliver modern workplace solutions across SharePoint, Teams, Email, Power BI, and more. You'll drive platform strategy, champion adoption, and set best practices organisation-wide. As … the central decision-maker for M365 platform strategy, you will promote its adoption and ensure alignment with organisational goals. In this role, you will serve as the technical subject matter expert for our core collaboration solutions, taking a lead role in managing service delivery, shaping strategic direction, architecting technical solutions, and implementing continuous improvements to enhance user experience and productivity. … ITIL Foundation certification would further support your ability to manage services effectively within a structured framework. On a typical day you will Spot opportunities to modernise how RoS uses M365 tools Streamline processes to boost productivity and reduce manual effort Deliver smart solutions with SharePoint, Teams, Power BI, and Power Platform Collaborate with product managers, analysts, and UX to prioritise More ❯