As part of a finance improvement programme, we are transforming our global payroll to standardise processes, improve controls, and enhance reporting through a cloud-based SaaS solution integrated with Microsoft Dynamics365 Human Resources software. We have appointed a single party payroll administrator under a master contract with local payroll in each region governed under that master contract. The Role … nd , and 3 rd level support to the organisation's user community in London. The Support Analyst should have extensive experience administering common services including Windows 11, Office365, Intune device management, Active Directory, deploying SCCM builds, and Time Management. Key Responsibilities Respond to IT support requests (incidents and service requests) promptly, politely, and efficiently, adhering to SLA … and taking ownership (Accountability). Required Skills Advanced Active Directory administration skills. Hardware installation and troubleshooting experience. Current experience with Windows 10 & 11 support and troubleshooting. Familiarity with Office365 applications. Experience with Teams calling setup and management. Experience in building/imaging software with SCCM or Intune. Support for iPhone configuration and mobile device management. Understanding of More ❯
Windows experience is a plus) and familiarity with identity and device management tools like Azure AD, Jamf, and Intune. Experience with enterprise collaboration tools, such as Google Workspace, Office365, Slack, and Atlassian products. Excellent troubleshooting and problem-solving skills within Mac and enterprise IT environments. AV event management experience, including hands-on expertise with Google Meet, MicrosoftMore ❯
City of Preston, Lancashire, Preston, United Kingdom
In Technology Group
to-day support requests to getting involved in project work and system improvements. Benefits: 25 days holidays, plus bank holidays On site free parking Professional development opportunities Paid Certifications: Microsoft Partners Free breakfasts, regular free lunches, socials, etc Key Responsibilities: Be the first point of contact for staff with technical issues Be willing to help out and contribute to … software Experience with Windows and/or Mac operating systems Laptop, PC, printer support/troubleshooting Excellent customer service and communication skills Strong written and verbal communication skills Office365, Intune, Active Directory, Servers, Security Driving Licence and own vehicle If you are interested in this role and have the required skill set, please apply for immediate consideration More ❯
Cardiff, South Glamorgan, United Kingdom Hybrid / WFH Options
Additional Resources
in a similar role. Previous experience in a 1st/2nd line support role Proficiency with Microsoft technologies including Active Directory, Windows 10/11, Office 2016/O365 Familiarity with network infrastructure and basic support across LAN/WAN/VPN setups Experience using ITSM ticketing tools in an enterprise or high-volume environment Working within ITIL principles More ❯
UNIT 52, ATCHAM BUSINESS PARK, ATCHAM, SHREWSBURY, England
ORIGINAL LIMITED
and mobile devices for new hires or hardware refreshes Perform routine maintenance tasks—OS updates, patch management, antivirus scans, backup verifications, and user account administration in Active Directory (and Microsoft Entra) Provide first-line … diagnostics for network connectivity issues (wired/Wi-Fi), including basic router/switch troubleshooting and liaising with our IT Team for escalations Support cloud-based services (e.g., Office365/Azure), including user provisioning, mailbox management, and basic Microsoft Teams administration Assist with the monitoring of system health: server uptimes, disk usage, event-log reviews, and More ❯
Maidstone, Kent, South East, United Kingdom Hybrid / WFH Options
Golding Homes
enterprise environment. Together with experience of SQL Server Integration Services (SSIS) and Azure Data Factory Pipelines and working with Windows Server Virtual Machines. Working knowledge of data workflows in Microsoft365, including Power Platform (PowerBI, Power Apps, Power Automate), Microsoft SQL and Azure Databases.?Knowledge of SFTP applications and server side scripting such as Windows Batch More ❯
cloud platforms Mentoring junior engineers and ensuring quality technical delivery Attending client sites when required (local travel) Core technical skills we are looking for: Windows Server (setup, troubleshooting, maintenance) Microsoft365 administration and support Active Directory & Group Policy Network support – routers, switches, firewalls (WatchGuard experience a bonus) TCP/IP, DNS, DHCP Strong experience with remote and More ❯
London, England, United Kingdom Hybrid / WFH Options
The Dune Group
working with a Service Desk ticketing system, (e.g. Citrix, Freshworks, ServiceNow, Remedy, SupportWorks). Ability to prioritise/triage issues raised by the business. Experience with using and troubleshooting MicrosoftOffice/Outlook. Basic understanding of PC hardware set-up and configuration. Working … knowledge of Active Directory. Ability to learn new technologies and concepts quickly and accurately. Desired Excellent understanding of working in a 24x7 multichannel retail environment. ITIL Foundation level. Office365 experience and support. Printer/Projectors support experience. Familiar with the Citrix application delivery. Experience in providing support in a Retail environment About the perks Blended working – spreading More ❯
South East London, England, United Kingdom Hybrid / WFH Options
The Dune Group
working with a Service Desk ticketing system, (e.g. Citrix, Freshworks, ServiceNow, Remedy, SupportWorks). Ability to prioritise/triage issues raised by the business. Experience with using and troubleshooting MicrosoftOffice/Outlook. Basic understanding of PC hardware set-up and configuration. Working … knowledge of Active Directory. Ability to learn new technologies and concepts quickly and accurately. Desired Excellent understanding of working in a 24x7 multichannel retail environment. ITIL Foundation level. Office365 experience and support. Printer/Projectors support experience. Familiar with the Citrix application delivery. Experience in providing support in a Retail environment About the perks Blended working – spreading More ❯
line support role Strong knowledge of Windows and Mac operating systems. Experience with networking technologies (LAN, WAN, VPN, firewalls). Cyber Essentials Plus exposure Proficiency in Active Directory, Office365, and Exchange. Experience in supporting 1st and 2nd Line teams/acting as an escalation point Excellent problem-solving skills and attention to detail. Strong communication skills and … the ability to work well under pressure. Relevant IT certifications (e.g., CompTIA Network+, Microsoft Certified: Azure Administrator) are a plus. Why Join Us? Competitive salary and benefits package. Opportunity for professional growth and development. A collaborative and supportive team environment. Access to cutting-edge technology and tools. If you are a dedicated IT professional looking to take the next More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom
In Technology Group Limited
documentation and liaise with external vendors to resolve complex issues. Your Skills and Experience Proven experience across 1st, 2nd line IT support. Strong knowledge of Windows Server, Active Directory, Microsoft365, and networking technologies (TCP/IP, DNS, DHCP, VLANs). Familiarity with virtualisation platforms (e.g., Hyper-V). Knowledge of cybersecurity best practices and disaster recovery More ❯
within accurate time entries within the Connectwise Manage PSA tool Qualifications & Experience: Ability to configure, troubleshoot issues using: Windows Server Platforms. Microsoft Exchange Online + Server experience. Office365 experience (SharePoint, Teams, Onedrive etc). PC/Server Hardware experience - ability to diagnose and upgrade, both hardware and firmware on PC's - understanding of Raid configurations, iLO More ❯
in Gdańsk. Your Profile: IT-related degree or certifications (e.g., ITIL preferred) Excellent communication and project management abilities. Experience in IT operations, including network and system management. Knowledge of Microsoft365, Active Directory, Azure, and VMware. Experience in a manufacturing environment is a plus. Knowledge of cybersecurity best practices and compliance standards. Experience in managing IT budgets More ❯
requests Diagnose and resolve hardware, software, network, and system-related problems Maintain clear documentation of issues, resolutions, and escalation processes Infrastructure Support Support enterprise systems including Windows, Active Directory, Microsoft365, and VMware Monitor and troubleshoot networking issues with Cisco routers and switches Assist with patching, backups, system health checks, and preventative maintenance Project Work & Upgrades Contribute … system configurations, and support processes What You Bring Proven experience in an IT support role within a fast-paced environment Strong hands-on experience with Cisco routing and switching, Microsoft365, Windows, AD, and VMware Clear troubleshooting skills and ability to manage competing priorities under pressure Familiarity with ITIL processes and strong documentation habits Certifications such as CCNA, MCP, MCSE, or More ❯
requests Diagnose and resolve hardware, software, network, and system-related problems Maintain clear documentation of issues, resolutions, and escalation processes Infrastructure Support Support enterprise systems including Windows, Active Directory, Microsoft365, and VMware Monitor and troubleshoot networking issues with Cisco routers and switches Assist with patching, backups, system health checks, and preventative maintenance Project Work & Upgrades Contribute … system configurations, and support processes What You Bring Proven experience in an IT support role within a fast-paced environment Strong hands-on experience with Cisco routing and switching, Microsoft365, Windows, AD, and VMware Clear troubleshooting skills and ability to manage competing priorities under pressure Familiarity with ITIL processes and strong documentation habits Certifications such as CCNA, MCP, MCSE, or More ❯
tickets and following escalation procedures Following and maintaining documentation Configuring and rolling out machines for new and existing users Supporting users to use Windows 10/11 and Office365 effectively and resolving any issues Upgrading or repairing hardware when required Installing, configuring and supporting a variety of printers and drivers Supporting the use of iPhones and Android … remote support for factory systems Experience and qualifications in IT networking, understanding of VPNs, Firewalls, VLAN and routing Understanding of ITIL and Project Management strategies Experience and qualifications with Microsoft365, including Intune and Azure Experience of training others within an IT team TO APPLY Please send your updated CV to Tony Hutchinson or apply direct by calling Westray Recruitment Group More ❯
such as NinjaOne, JAMF, and HALO ITSM to monitor devices, log tickets, and troubleshoot issues. Supporting the setup, configuration, and maintenance of laptops, desktops, and mobile devices. Assisting with Microsoft365 admin tasks including password resets, Teams, OneDrive, SharePoint, and user provisioning. Participating in patch management, antivirus checks, endpoint security tasks, and IT policy compliance. Working with More ❯
boarding workflow, collaborating with PeopleOps (HR) and Security for a seamless process Demonstrate advanced knowledge of enterprise systems including JAMF, Intune/AutoPilot, Tanium endpoint management software, ServiceHub, Okta, O365, Zoom and Slack. Demonstrate knowledge of enterprise Audio/Video systems troubleshooting Collaborate with other technicians around the Globe, providing both technical peer review and development support Represent IT in … regulatory standards What You Bring Basic Qualifications 3-5 years of experience in IT Support or Systems Administration roles Advanced experience with enterprise tools such as JAMF, Intune, Okta, O365, Zoom, ServiceNow, Slack and advanced endpoint management Demonstrated ability to collaborate in cross-functional projects/activities and introduce scalable IT solutions Background in ITSM or ITIL-based support frameworks … efficiency Familiarity with networking fundamentals and identity management (e.g., DNS, DHCP, SSO, MFA) Preferred Qualifications Bachelor's degree in information technology, Computer Science, or related field Certifications such as Microsoft Certified: Modern Desktop Administrator, JAMF 300/400, CompTIA Security+/CySA+, or equivalent Scripting ability in PowerShell, Bash, or Python for automation and systems optimization Benefits that Benefit More ❯
experience. Minimum 3 years' experience in IT support within a professional services environment. Minimum 2 years of hands-on experience with Active Directory and Windows 10. Strong proficiency with Microsoft365 applications and cloud services. Experience with remote support tools and ticketing systems. Familiar with local and wide area network concepts, LAN/WAN connectivity, and data More ❯
Provide 3rd-line support and mentor junior team members. Resolve complex technical escalations and create knowledge resources. Automate and streamline service requests and remediation processes. Manage and optimise Azure, Microsoft365, Exchange, Intune, and virtualised environments. Support service transitions, documentation, and ITIL processes (Change, Incident, Problem Management). Participate in on-call weekend rota and lead technical … projects. Technical Skills: Essential: Azure, Microsoft365, Exchange, Intune, Windows 11, server infrastructure, networking. Desirable: PowerShell, SQL Server, SSRS, Hyper-V, ITIL, CoLo environments. Professional Attributes: Strong problem-solving, detail-oriented, team player. Passionate about service quality and continuous improvement. Certifications (Required/Recommended): Microsoft AZ-104, MS-900, MD-102, MS-220, SC-300. Desirable More ❯
asset lifecycle (procurement to decommissioning) for hardware/software Maintain server room operations: HVAC, power, racks, and physical/virtual infrastructure (Hyper-V clusters, Storage QoS, PowerShell automation) Administer Microsoft365, Jira, Confluence, Slack, and other business-critical systems Operations & Technical Support Ensure 24/7 reliability of servers, networks, and endpoints (Windows/macOS) Lead Tier More ❯
asset lifecycle (procurement to decommissioning) for hardware/software Maintain server room operations: HVAC, power, racks, and physical/virtual infrastructure (Hyper-V clusters, Storage QoS, PowerShell automation) Administer Microsoft365, Jira, Confluence, Slack, and other business-critical systems Operations & Technical Support Ensure 24/7 reliability of servers, networks, and endpoints (Windows/macOS) Lead Tier More ❯
IT and telecom sectors. Keen to join a company that champions growth and development? Responsibilities: Onsite and remote support for client networks and infrastructure Implementing and troubleshooting Windows Server, Microsoft365, and networking technologies Managing Active Directory, Group Policy, and Hyper-V environments Configuring and administering networking solutions (Meraki, Draytek, Sophos) Delivering projects across the UK (travel … Engineer or similar IT support role Right to live & work in the UK and ability to travel nationwide A full UK driving licence (essential for travel to client sites) Microsoft Certified Professional qualification Strong problem-solving skills and customer-focused mindset In-depth knowledge of: Windows Server 2012+ & Windows Desktop 10+ Active Directory & Group Policy Microsoft365More ❯
support - both remotely and on-site. Maintain and install hardware (laptops, desktops, printers, AV equipment). Troubleshoot and reimage staff and student devices as needed. Manage user accounts in Microsoft365 and Active Directory. Escalate complex issues and contribute to infrastructure improvements. Technical Requirements Essential: Previous experience in a 1st/2nd Line IT Support role. Strong … knowledge of Microsoft365 (Teams, SharePoint, User Management). Experience with Windows Server, Active Directory, Group Policy, DNS, DHCP. Windows 11 troubleshooting and application support. Basic networking understanding. Desirable: IT support experience in a school or education setting. Relevant certifications (e.g., Microsoft365 Fundamentals, ITIL Foundation). Candidate Requirements Must live in North or More ❯
standards. Background of IT Support Engineer • Proven experience in IT support in 1st/2nd Line • Strong troubleshooting skills across hardware, software, and networks. • Familiar with Windows Server, Office365, Teams, SharePoint, and cloud services. • Excellent communication skills with a strong customer-focused approach. Is this role for you? At Meraki, we love recruitment and love words. Is More ❯