would be dealing with users both over the phone and in face to face situations. The role will involve working with several different systems and software platforms such as Microsoft Windows, MacOS, Linux, Microsoft365, MicrosoftOffice, Windows Server, Active Directory, Microsoft Exchange, VMware, Hyper-V, and VOIP. Experience with basic hardware, software, and More ❯
Keighley, West Yorkshire, Cross Hills, North Yorkshire, United Kingdom
Comprendo Ltd
would be dealing with users both over the phone and in face to face situations. The role will involve working with several different systems and software platforms such as Microsoft Windows, MacOS, Linux, Microsoft365, MicrosoftOffice, Windows Server, Active Directory, Microsoft Exchange, VMware, Hyper-V, and VOIP. Experience with basic hardware, software, and More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Millgate
tickets from the unassigned queue to the appropriate team or engineer. Troubleshoot and resolve 1st line issues related to desktops, laptops, printers, mobile devices, and common software applications (e.g., Microsoft365, Windows OS). Escalate complex issues to 2nd or 3rd line support teams as necessary. Maintain clear and accurate documentation of all support activities and resolutions. … line engineers to build operational knowledge and hands-on experience. Engage in structured vendor training programmes to gain certifications relevant to the role. Dedicate time to developing skills in Microsoft Azure and other cloud technologies as part of a long-term career progression plan. Essential Skills & Experience Previous experience in a 1st line IT support role or similar customer … facing technical position. Strong understanding of Windows operating systems and Microsoft365 applications. Basic knowledge of networking principles (DNS, DHCP, TCP/IP). Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Strong organisational skills and attention to detail. Desirable Qualifications CompTIA A+, Microsoft Fundamentals, or similar entry-level More ❯
with the ability to break down technical terms - Excellent troubleshooting, analytical and problem solving skills - Exposure/troubleshooting experience with some of the following technologies: Windows 10 and 11, MicrosoftOffice and Microsoft365 products (including Exchange Online, SharePoint, Teams and OneDrive), mobile devices. - Posses an understanding of RMM, backup and networking principles - Basic hardware knowledge More ❯
support role. Team-based working experience. Excellent verbal and written communication skills. Desirable Experience Experience in a manufacturing environment. Technical Skills Essential: Microsoft Windows OS (all versions) Office365 Active Directory Microsoft SCCM TCP/IP networking Desirable: VMware VEEAM Cisco technologies Microsoft Exchange Personal Qualities Flexible and proactive attitude Strong organisational and prioritisation skills More ❯
We are currently recruiting for an experienced 2nd Line Service Desk Engineer, who has up-to-date Microsoft certifications and has MSP experience to join our growing team, based in Lincoln. With an expanding client portfolio, you will be part of a team providing high-quality support to multiple clients within a designated team in a fast-paced environment. … the installation tickets. To be considered for this role, you must have experience with the following tech stack: Have a full UK licence and own vehicle Up to date Microsoft certifications Windows Desktop support, Server support and maintenance Active Directory administration Group policy administration Microsoft365 and Microsoft Azure support and maintenance. Microsoft Endpoint More ❯
automation strategies. Key Responsibilities Support & Troubleshooting Deliver advanced Level 2/3 support across hardware, software, networks, and firewalls. Manage escalations and provide expert troubleshooting on Windows Server, Office365, and virtualised environments. Configure and maintain SonicWall firewalls, Hyper-V/VMware servers, and 3CX VoIP systems. Project Delivery Lead projects including cloud migrations (Azure, O365), hardware rollouts … contribute to team training sessions. Help shape KPI reporting and continuous improvement initiatives. What We're Looking For Experience in an MSP environment. Proven experience with: Windows Server, Office365, Azure SonicWall firewall configuration Virtualisation: Hyper-V and/or VMware Automation: PowerShell scripting, Power Automate flows If you are looking for a role in a forward thinking More ❯
if you feel like you are stagnating in your current role - this could be the perfect opportunity. Technical Stack: * MicrosoftOffice - Outlook, Word, Excel * Windows Desktop OS * Office365 * Windows Server * Azure AD * Networking The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on (phone number removed) to discuss More ❯
S1, Sheffield, South Yorkshire, United Kingdom Hybrid / WFH Options
Elevate Technology Group Ltd
with onboarding new clients and implementing IT solutions Maintain documentation and ensure compliance with IT policies Requirements: Experience in an MSP environment is essential Strong knowledge of Windows Server, Microsoft365, and Entra ID Experience with networking technologies (firewalls, switches, VPNs) Familiarity with virtualization (VMware, Hyper-V) Excellent problem-solving and customer service skills Previous experience leading … you have the technical expertise and leadership skills to excel in this role, apply now for immediate consideration and interview. Keywords: IT Helpdesk Team Lead, MSP, Windows Server, Office365, Networking, Virtualization, IT Support, Leadership, Sheffield More ❯
Kidlington, Oxfordshire, South East, United Kingdom
Robert Half
IT team supporting a multi-site environment and teams both nationally and internationally. Responsibilities will include: day-to-day management of all areas of IT (cyber security, MS 365, network infrastructure) provide first class support to users across the business and various sites manage suppliers/3rd parties, as well as resources and budgets line manage a small … the IT Manager role will have: a strong, broad understanding of IT (cyber security, MS 365, Windows, multi-site network infrastructure, business applications etc.) experience with the Microsoft365 environment (e.g. Intune, PowerApps, Power Platform, Entra ID/Azure AD, Purview etc.) preferably have managed/supervised teams (or show the aptitude to do so More ❯
will be responsible for managing a small team of cyber security engineers, driving new cyber security initiatives, maximising the value we get from existing cyber security technologies including our M365 tenancy and assisting with colleagues and the IT Network & Security Manager to deliver the IT business plan. Our firm invests in the latest industry leading technologies to facilitate the delivery … all service request tickets that relate to cyber security. Ensure the team comply with agreed service desk SLA's. Look to adopt and get more value from our existing Microsoft Licensing Agreement. Work closely with the Security Operating Centre and Networking engineers, to drive security initiatives across the wider team. Participate in and deliver multi-discipline/cross team … and procedures ensuring that they are embedded in everything that we do. Act in advisory capacity, to external audits and due diligence questionnaires. Key Technologies: Strong practical knowledge of M365 stack from a security perspective (Defender, Azure) Vulnerability Management Web Application Filtering DLP Cloudflare Secure File Transfer Firewalls Remote Access/VPN PKI Infrastructure DNS Email Gateways Security Audits ISO27001 More ❯
one of the leading IT Solutions providers in the Southwest. The successful candidate for this role will possess strong skills across IT infrastructure, with a strong grasp of the Microsoft stack, and associated technologies. You will ideally have relevant qualifications, ideally in Azure and Microsoft. Benefits for the IT Infrastructure Engineer: 25 days holiday + bank holiday, rising with … insurance Healthcare cash plan Flexible working As an expeierienced IT Infrastructure Engineer, you will have strong skills in: Windows o/s Azure Windows Server Exchange Ruckus Hyper-V M365 Active Directory Bit Defender Veeam Dell Server Cisco MicrosoftOffice If you are interested in this role or looking for something similar, please contact Alex MacDermott directly. If you More ❯
Employment Type: Permanent
Salary: £40000 - £50000/annum Enhanced holiday, healthcare plan
successful and technically robust team with one of the leading IT solutions providers in the Southwest. The ideal candidate will have strong skills in IT infrastructure, particularly with the Microsoft stack and related technologies. Relevant qualifications are preferred but not essential; practical experience is highly valued. Benefits 25 days holiday plus bank holidays, increasing with service Enhanced pension … scheme Social events Enhanced maternity and paternity leave Life insurance Healthcare cash plan Flexible working arrangements Key Skills and Technologies Windows OS Azure Windows Server Exchange Ruckus Hyper-V M365 Active Directory Bitdefender Veeam Dell Servers Cisco MicrosoftOffice Application Process If you are interested in this role or similar opportunities, please contact Alex MacDermott directly or apply now. More ❯
reports to leadership. Experience 5+ years in IT or security management roles, including 2+ years in a leadership capacity. Strong experience in Microsoft environments (Windows Server, Azure, Office365). Demonstrable background in both cybersecurity and enterprise IT operations. Demonstrable experience with: Azure and Microsoft365 ecosystems Hybrid Active Directory environments ISO 27001 and More ❯
Experience with how an ITIL service desk runs. Active Directory configuration and administration An understanding of Group Policy General networking skills An understanding of DNS Good understanding of Office365 Good understanding of Microsoft Azure An understanding of Microsoft Intune Essential Skills: Excellent communication skills Organisational skills Results driven with a proven track record of achieving. More ❯
Experience with how an ITIL service desk runs. Active Directory configuration and administration An understanding of Group Policy General networking skills An understanding of DNS Good understanding of Office365 Good understanding of Microsoft Azure An understanding of Microsoft Intune Essential Skills: Excellent communication skills Organisational skills Results driven with a proven track record of achieving. More ❯
Newcastle Upon Tyne, Tyne And Wear, United Kingdom Hybrid / WFH Options
Cybit
are resolved in an efficient and professional manner in line with service level commitments. We're looking for someone with Configuring and maintaining servers (Windows servers) Strong understanding of Microsoft Azure and AWS Strong understanding of the Microsoft product stack, including Microsoft365 products Managing virtualised environments (VMware and Hyper-V) Application and Desktop virtualisation More ❯
customer service and maintain a positive client experience Install and configure software and hardware under supervision Document resolutions and maintain accurate support records Assist with user account administration (e.g., Microsoft365, Active Directory) Maintain a professional, friendly, and … helpful attitude at all times Requirements: Prior experience in a 1st line IT support role, ideally within an MSP environment Strong understanding of Windows OS (10/11), Office365 products, and common desktop applications Experienced in Active Directory Basic networking knowledge (TCP/IP, DNS, DHCP, etc.) Familiarity with remote support tools and ticketing systems Excellent communication More ❯
experience working as an IT Helpdesk Engineer or similar role. Strong technical knowledge of Windows and Mac operating systems, network protocols, and hardware components. Experience with MicrosoftOffice365, Active Directory, Exchange, and SharePoint. Experience supporting VoIP systems. Excellent analytical and problem-solving skills. Strong communication skills and the ability to work well in a team. Ability … to prioritize and manage multiple tasks in a fast-paced environment. Relevant IT certifications, such as CompTIA A+, Network+, or Microsoft Fundamentals Experience using ConnectWise Control and Manage (PSA) Experience creating and documenting knowledge base articles What we will offer you Competitive salary (DOE) Free office snacks 1 Week Christmas shutdown Extra day off for your birthday 20 holiday More ❯
through mentorship and hands-on experience Help maintain departmental documentation and assist with equipment inventory management Essential Skills & Experience Strong experience with Windows 10/11 administration Proficient in Microsoft365/Teams Basic networking and patching knowledge Physical hardware management (laptop provisioning) Awareness of cybersecurity best practices Good communication skills across all business levels Desirable Skills … Experience with VMware vSphere , Microsoft Exchange (on-prem) , and Cisco networking Knowledge of backup technologies Certifications such as VCP, MCSE, or CCNA are highly valued Familiarity with RHEL or other Linux systems Additional Information Occasional travel required – must hold a valid UK driving licence Opportunity to learn and grow with a forward-thinking team, supporting both technology and energy More ❯
call rota to support out-of-hours requirements What We’re Looking For Experience in an IT support or service desk role Strong understanding of Windows 10/11, Microsoft365, and Azure administration Familiarity with Linux systems (e.g., Ubuntu) Knowledge of desktop and laptop hardware, along with basic networking Excellent troubleshooting and communication skills A proactive … attitude, with a willingness to learn and adapt Certifications such as Microsoft, CCNA, or CompTIA A+ are a plus Ready to take the next step in your IT support career? Apply now — interviews are moving quickly. More ❯
call rota to support out-of-hours requirements What We’re Looking For Experience in an IT support or service desk role Strong understanding of Windows 10/11, Microsoft365, and Azure administration Familiarity with Linux systems (e.g., Ubuntu) Knowledge of desktop and laptop hardware, along with basic networking Excellent troubleshooting and communication skills A proactive … attitude, with a willingness to learn and adapt Certifications such as Microsoft, CCNA, or CompTIA A+ are a plus Ready to take the next step in your IT support career? Apply now — interviews are moving quickly. More ❯
call rota to support out-of-hours requirements What We’re Looking For Experience in an IT support or service desk role Strong understanding of Windows 10/11, Microsoft365, and Azure administration Familiarity with Linux systems (e.g., Ubuntu) Knowledge of desktop and laptop hardware, along with basic networking Excellent troubleshooting and communication skills A proactive … attitude, with a willingness to learn and adapt Certifications such as Microsoft, CCNA, or CompTIA A+ are a plus Ready to take the next step in your IT support career? Apply now — interviews are moving quickly. More ❯
call rota to support out-of-hours requirements What We’re Looking For Experience in an IT support or service desk role Strong understanding of Windows 10/11, Microsoft365, and Azure administration Familiarity with Linux systems (e.g., Ubuntu) Knowledge of desktop and laptop hardware, along with basic networking Excellent troubleshooting and communication skills A proactive … attitude, with a willingness to learn and adapt Certifications such as Microsoft, CCNA, or CompTIA A+ are a plus Ready to take the next step in your IT support career? Apply now — interviews are moving quickly. More ❯