to 3rd line issues and critical cyber security initiatives . What You'll Be Doing: Supporting Windows 7/10/11 environments and Office 2016/2019/M365 Building and maintaining desktops and laptops (hardware/software) Managing core networking protocols - TCP/IP, DHCP, DNS Handling video conferencing support (Teams, Zoom) Working closely with the security team … grounding in desktop support and Microsoft technologies. Strong communication and interpersonal skills, with a proactive and eager approach to learning. Bonus points for: Any knowledge of AD/M365 admin, IP telephony, Cyber Essentials, VLANs, or Mac OS. This is a fantastic opportunity to gain valuable experience in a technically rich environment , where your contributions will be genuinely valued More ❯
Halifax, West Yorkshire, Yorkshire, United Kingdom
Technical Prospects Ltd
to users, would be ideal. Intermediate Excel skills are essential. Skilled scripting VBA, PowerShell, Python or VBScript with an ability to write complex formulas. Experience providing user support across Microsoft365, SharePoint, Teams, Exchange ideal. Ability to trouble shoot and fault find technical issues through to resolution. Strong organisational, analytical, and problem-solving skills. The IT Support More ❯
City of London, London, Old Street, United Kingdom
Langley James IT Recruitment
to 3rd line issues and critical cyber security initiatives . What You'll Be Doing: Supporting Windows 7/10/11 environments and Office 2016/2019/M365 Building and maintaining desktops and laptops (hardware/software) Managing core networking protocols - TCP/IP, DHCP, DNS Handling video conferencing support (Teams, Zoom) Working closely with the security team … grounding in desktop support and Microsoft technologies. Strong communication and interpersonal skills, with a proactive and eager approach to learning. Bonus points for: Any knowledge of AD/M365 admin, IP telephony, Cyber Essentials, VLANs, or Mac OS. This is a fantastic opportunity to gain valuable experience in a technically rich environment , where your contributions will be genuinely valued More ❯
customer service and communicate effectively What You'll Need: 2+ years in a technical support role (MSP experience a strong advantage) Solid knowledge of Windows 10/11, Office365, Active Directory, and basic networking Experience supporting cloud platforms (e.g., Microsoft365, Azure, etc.) Strong troubleshooting skills and a calm, methodical approach Full UK driving More ❯
Employment Type: Permanent
Salary: £30000 - £33000/annum Paid for Certs + More
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Nextech Group Limited
/Essential Skills & Experience * 2+ years in a Level 2 technical support role * Confident in live environments where uptime and reliability are critical * Strong grasp of Microsoft environments (M365/O365) * Proficiency in networking, mail flow troubleshooting, and IT system architecture * Proven track record of delivering customer-focused support * Excellent communicator - clear, concise, and customer-first * Self-starter with … a keen eye for detail and a methodical approach ?? Desirable Extras * Microsoft certifications & ITIL Foundation * Familiarity with Azure, VMware, Hyper-V * Understanding of DHCP, DNS, Active Directory, GPO * Awareness of SQL, WSUS, CRM, and other Microsoft business technologies ?? Bonus: Security Clearance Due to the nature of the role, successful applicants must be eligible for non-police vetting Level More ❯
a ticket-resolving role—you’ll be directly involved in shaping infrastructure, delivering projects, and working closely with customers to deliver real value. ️ What You'll Be Doing: Supporting Microsoft environments (Windows Server, AD, RDS, Exchange, Hyper-V) Handling 1st–3rd line support queries across multiple platforms Troubleshooting firewalls, DNS, VPNs, VLANs & more Managing backup … disaster recovery systems Delivering client infrastructure projects and upgrades Occasional travel to UK data centres (expenses paid) ✅ What You’ll Need: Hands-on experience with VMWare, Hyper-V, and M365 A valid UK driver’s licence and access to a vehicle Ideally, experience in an MSP or fast-paced support environment Why Join? Work alongside a highly experienced team in More ❯
against service level agreements. Additional experience working with third party managed service provides would be advantageous Advanced experience in deploying, managing and optimising cloud based IT solutions (including Office365, Azure and SharePoint). Confident with managing projects and familiarity with project management tools and methodologies would be advantageous Excellent analytical, problem-solving, and organisational skills Prior line … Experience Essential Experience in managing an IT Team and/or outsourced IT managed service contracts. Advanced experience in deploying, managing and optimising cloud based IT solutions (including Office365, Azure and SharePoint) Proven experience in IT management. Familiarity with network management, cybersecurity principles, and IT infrastructure. Strong background in IT strategy development and implementation. Network management knowledge. … Desirable Proven experience in IT management within a charity or non-profit organisation. Strong administrative knowledge of the Microsoft stack including InTune, Autopilot, Defender. Qualifications Essential Degree (or equivalent qualification/experience (5 years+) in Information Technology, Computer Science, or related a field. Desirable Microsoft Certifications such as 365, ComptTIA security Skills & Abilities Essential Excellent communication More ❯
a ticket-resolving role—you’ll be directly involved in shaping infrastructure, delivering projects, and working closely with customers to deliver real value. 🛠️ What You'll Be Doing: Supporting Microsoft environments (Windows Server, AD, RDS, Exchange, Hyper-V) Handling 1st–3rd line support queries across multiple platforms Troubleshooting firewalls, DNS, VPNs, VLANs & more Managing backup … disaster recovery systems Delivering client infrastructure projects and upgrades Occasional travel to UK data centres (expenses paid) ✅ What You’ll Need: Hands-on experience with VMWare, Hyper-V, and M365 A valid UK driver’s licence and access to a vehicle Ideally, experience in an MSP or fast-paced support environment 🚀 Why Join? Work alongside a highly experienced team in More ❯
business. Key duties will include; IT Services: Provide advanced support to users for hardware, software, and networking issues. Configure, manage, and troubleshoot networking environments, including Active Directory, Azure, Office365, network services, Windows Server administration, and VMware and Azure HCI Stack administration. Maintain IT systems in schools, ensuring secure and reliable access to IT services at all locations. … web applications with database management to ensure data integrity. Set up API integrations between internal and external services with external partners. Additional Responsibilities: Develop internal applications with tools like Microsoft PowerApps and SharePoint to automate workflows and enhance user experience. Assist in integrating new technologies to improve the IT infrastructure. Provide training and guidance to staff on IT and … benefits Qualifications/Experience A strong background in IT services, ideally to degree level or equivalent , must have GCSE English and Maths (grades A*-C) or equivalent Proficiency in Microsoft networking technologies and web development/integration/hosting tools. Experience providing IT support to end users with varying levels of ability, both in person and remotely. Ability and More ❯
foundation and enable organizations everywhere to collaborate with confidence. Over 25,000 customers worldwide rely on the AvePoint Confidence Platform to prepare, secure, and optimize their critical data across Microsoft, Google, Salesforce, and other collaboration environments. AvePoint's global channel partner program includes approximately 5,000 managed service providers, value-added resellers, and systems integrators, with our solutions available … and customer success managers to deepen your expertise in troubleshooting and cloud support. Your Key Responsibilities: Cloud & AI-Driven Product Support: Become an authority on our software suite, mastering Microsoft technologies and cloud platforms like Azure and Office 365. You'll analyse and troubleshoot software issues, using insights from data logs and development resources to solve complex issues in … the Microsoft Cloud. Empowering Customer Success: Be a trusted advocate for our customers by offering effective, empathetic, and fast solutions via phone, email, and remote support sessions. Your knowledge will guide customers through the implementation and optimization of our products, ensuring they maximize the benefits of our cloud-based and AI-enhanced tools. Collaborative Troubleshooting: Work closely with cross More ❯
As part of a finance improvement programme, we are transforming our global payroll to standardise processes, improve controls, and enhance reporting through a cloud-based SaaS solution integrated with Microsoft Dynamics365 Human Resources software. We have appointed a single party payroll administrator under a master contract with local payroll in each region governed under that master contract. The Role … nd , and 3 rd level support to the organisation's user community in London. The Support Analyst should have extensive experience administering common services including Windows 11, Office365, Intune device management, Active Directory, deploying SCCM builds, and Time Management. Key Responsibilities Respond to IT support requests (incidents and service requests) promptly, politely, and efficiently, adhering to SLA … and taking ownership (Accountability). Required Skills Advanced Active Directory administration skills. Hardware installation and troubleshooting experience. Current experience with Windows 10 & 11 support and troubleshooting. Familiarity with Office365 applications. Experience with Teams calling setup and management. Experience in building/imaging software with SCCM or Intune. Support for iPhone configuration and mobile device management. Understanding of More ❯
Windows experience is a plus) and familiarity with identity and device management tools like Azure AD, Jamf, and Intune. Experience with enterprise collaboration tools, such as Google Workspace, Office365, Slack, and Atlassian products. Excellent troubleshooting and problem-solving skills within Mac and enterprise IT environments. AV event management experience, including hands-on expertise with Google Meet, MicrosoftMore ❯
City of Preston, Lancashire, Preston, United Kingdom
In Technology Group
to-day support requests to getting involved in project work and system improvements. Benefits: 25 days holidays, plus bank holidays On site free parking Professional development opportunities Paid Certifications: Microsoft Partners Free breakfasts, regular free lunches, socials, etc Key Responsibilities: Be the first point of contact for staff with technical issues Be willing to help out and contribute to … software Experience with Windows and/or Mac operating systems Laptop, PC, printer support/troubleshooting Excellent customer service and communication skills Strong written and verbal communication skills Office365, Intune, Active Directory, Servers, Security Driving Licence and own vehicle If you are interested in this role and have the required skill set, please apply for immediate consideration More ❯
City, Cardiff, United Kingdom Hybrid / WFH Options
Additional Resources
in a similar role. Previous experience in a 1st/2nd line support role Proficiency with Microsoft technologies including Active Directory, Windows 10/11, Office 2016/O365 Familiarity with network infrastructure and basic support across LAN/WAN/VPN setups Experience using ITSM ticketing tools in an enterprise or high-volume environment Working within ITIL principles More ❯
Cardiff, South Glamorgan, United Kingdom Hybrid / WFH Options
Additional Resources
in a similar role. Previous experience in a 1st/2nd line support role Proficiency with Microsoft technologies including Active Directory, Windows 10/11, Office 2016/O365 Familiarity with network infrastructure and basic support across LAN/WAN/VPN setups Experience using ITSM ticketing tools in an enterprise or high-volume environment Working within ITIL principles More ❯
UNIT 52, ATCHAM BUSINESS PARK, ATCHAM, SHREWSBURY, England
ORIGINAL LIMITED
and mobile devices for new hires or hardware refreshes Perform routine maintenance tasks—OS updates, patch management, antivirus scans, backup verifications, and user account administration in Active Directory (and Microsoft Entra) Provide first-line … diagnostics for network connectivity issues (wired/Wi-Fi), including basic router/switch troubleshooting and liaising with our IT Team for escalations Support cloud-based services (e.g., Office365/Azure), including user provisioning, mailbox management, and basic Microsoft Teams administration Assist with the monitoring of system health: server uptimes, disk usage, event-log reviews, and More ❯
Maidstone, Kent, South East, United Kingdom Hybrid / WFH Options
Golding Homes
enterprise environment. Together with experience of SQL Server Integration Services (SSIS) and Azure Data Factory Pipelines and working with Windows Server Virtual Machines. Working knowledge of data workflows in Microsoft365, including Power Platform (PowerBI, Power Apps, Power Automate), Microsoft SQL and Azure Databases.?Knowledge of SFTP applications and server side scripting such as Windows Batch More ❯
cloud platforms Mentoring junior engineers and ensuring quality technical delivery Attending client sites when required (local travel) Core technical skills we are looking for: Windows Server (setup, troubleshooting, maintenance) Microsoft365 administration and support Active Directory & Group Policy Network support – routers, switches, firewalls (WatchGuard experience a bonus) TCP/IP, DNS, DHCP Strong experience with remote and More ❯
London, England, United Kingdom Hybrid / WFH Options
The Dune Group
working with a Service Desk ticketing system, (e.g. Citrix, Freshworks, ServiceNow, Remedy, SupportWorks). Ability to prioritise/triage issues raised by the business. Experience with using and troubleshooting MicrosoftOffice/Outlook. Basic understanding of PC hardware set-up and configuration. Working … knowledge of Active Directory. Ability to learn new technologies and concepts quickly and accurately. Desired Excellent understanding of working in a 24x7 multichannel retail environment. ITIL Foundation level. Office365 experience and support. Printer/Projectors support experience. Familiar with the Citrix application delivery. Experience in providing support in a Retail environment About the perks Blended working – spreading More ❯
line support role Strong knowledge of Windows and Mac operating systems. Experience with networking technologies (LAN, WAN, VPN, firewalls). Cyber Essentials Plus exposure Proficiency in Active Directory, Office365, and Exchange. Experience in supporting 1st and 2nd Line teams/acting as an escalation point Excellent problem-solving skills and attention to detail. Strong communication skills and … the ability to work well under pressure. Relevant IT certifications (e.g., CompTIA Network+, Microsoft Certified: Azure Administrator) are a plus. Why Join Us? Competitive salary and benefits package. Opportunity for professional growth and development. A collaborative and supportive team environment. Access to cutting-edge technology and tools. If you are a dedicated IT professional looking to take the next More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom
In Technology Group Limited
documentation and liaise with external vendors to resolve complex issues. Your Skills and Experience Proven experience across 1st, 2nd line IT support. Strong knowledge of Windows Server, Active Directory, Microsoft365, and networking technologies (TCP/IP, DNS, DHCP, VLANs). Familiarity with virtualisation platforms (e.g., Hyper-V). Knowledge of cybersecurity best practices and disaster recovery More ❯
within accurate time entries within the Connectwise Manage PSA tool Qualifications & Experience: Ability to configure, troubleshoot issues using: Windows Server Platforms. Microsoft Exchange Online + Server experience. Office365 experience (SharePoint, Teams, Onedrive etc). PC/Server Hardware experience - ability to diagnose and upgrade, both hardware and firmware on PC's - understanding of Raid configurations, iLO More ❯
in Gdańsk. Your Profile: IT-related degree or certifications (e.g., ITIL preferred) Excellent communication and project management abilities. Experience in IT operations, including network and system management. Knowledge of Microsoft365, Active Directory, Azure, and VMware. Experience in a manufacturing environment is a plus. Knowledge of cybersecurity best practices and compliance standards. Experience in managing IT budgets More ❯
tickets and following escalation procedures Following and maintaining documentation Configuring and rolling out machines for new and existing users Supporting users to use Windows 10/11 and Office365 effectively and resolving any issues Upgrading or repairing hardware when required Installing, configuring and supporting a variety of printers and drivers Supporting the use of iPhones and Android … remote support for factory systems Experience and qualifications in IT networking, understanding of VPNs, Firewalls, VLAN and routing Understanding of ITIL and Project Management strategies Experience and qualifications with Microsoft365, including Intune and Azure Experience of training others within an IT team TO APPLY Please send your updated CV to Tony Hutchinson or apply direct by calling Westray Recruitment Group More ❯
such as NinjaOne, JAMF, and HALO ITSM to monitor devices, log tickets, and troubleshoot issues. Supporting the setup, configuration, and maintenance of laptops, desktops, and mobile devices. Assisting with Microsoft365 admin tasks including password resets, Teams, OneDrive, SharePoint, and user provisioning. Participating in patch management, antivirus checks, endpoint security tasks, and IT policy compliance. Working with More ❯