Senior Service Desk Consultant 3rd Line
- Hiring Organisation
- Cap Resourcing Ltd
- Location
- Newcastle Upon Tyne, Tyne and Wear, United Kingdom
- Employment Type
- Full-Time
- Salary
- £40,000 - £45,000 per annum
join their growing Cloud Care team on a fully remote basis. This is a senior technical role supporting a diverse MSP client base across Microsoft 365, Azure and hybrid infrastructure environments. You’ll act as a key escalation point for complex incidents and technical issues, working across … cloud and/or on-premises infrastructure Extensive knowledge of server and network environments Experience with virtualisation technologies Strong Microsoft Exchange and Office 365 experience Good understanding of firewalls and security technologies Excellent troubleshooting and analytical skills Strong customer service and communication skills A proactive approach ...