IT Support Engineer (L1/L2)
- Location
- Greater London, England, United Kingdom
runbooks so that recurring issues are resolved consistently. Device lifecycle Provision, image, enrol and dispatch laptops across a mixed Windows and macOS estate using Microsoft Intune and Kandji. Deliver joiner, mover and leaver processes end to end, including timely access revocation and device wipe or recovery on exit. Maintain … asset register covering ownership, location, encryption state and patch status. Manage software deployment, updates and patch compliance across all endpoints. Identity and collaboration Administer Microsoft 365 and Entra ID day to day: users, groups, licensing, Exchange Online, Teams, and conditional access under supervision. Apply least privilege principles ...