Cambridge, Cambridgeshire, East Anglia, United Kingdom
Global Technology Solutions Ltd
Investigating hardware, software and malware issues Maintaining accurate documentation Create and follow standard operating processes (SOPs) Monitoring progress of tickets Installing and configuring hardware and software Providing support for Microsoft365 including SharePoint, and managing users and email accounts Management of email services on mobile devices and tablets Liaising with customers via email and phone Desirable skills … and experience:- Microsoft365 good working knowledge of 365 portal, setting up new accounts, Outlook, SharePoint, Teams etc. Working knowledge of Word and Excel Good understanding of security and ability to explain importance to end users Familiarity with backup principles and experience with at least 1 platform Apple Mac experience would be nice Clean UK More ❯
Unit 9 Yew Tree Way Stonecross Business Park, Golborne, Warrington, England
ALPLA UK LIMITED
Windows Server Local Active Directory User and Computer Management Request New Users Manage AD Permissions Print Server Management DHCP Server Management File Server Management Support MicrosoftOfficeO365 Applications Installation, Updating and Deployment using SSCM Troubleshooting & User Support Mobile Device Management (MDM) Configure Mobile Devices using Microsoft Intune & Hexnode iPhone/iPad & Android Support Support local telephony … solutions (Microsoft Teams & Yealink Hardware) Training Information Communications Technician Level 3 Apprenticeship Standard The successful candidate may be offered full-time employment Apprenticeship Standard Information communications technician (level 3) Training Provider NOWSKILLS LIMITED Working Week Monday - Thursday, 8.00am - 5.00pm and Friday, 7.00am – 1.00pm Expected Duration 1 Year 4 Months Positions Available 1 Closing Date Thursday, 24th July 2025 Start More ❯
Active Directory, ticketing systems, and remote support tools. Strong communication and problem-solving skills. Experience supporting Windows and macOS environments. Knowledge of networking Knowledge of cloud-based tools like Microsoft365 or Google Workspace. Comfortable working independently and managing multiple tasks. Desirable Qualifications IT certifications such as CompTIA A+, Microsoft Fundamentals, or similar. Additional Requirements Candidates More ❯
Role: EUC Engineer Location: Bath (Onsite) Skills: EUC, L2 Support, MDM, VDI support, Office365, AD, Okta The Company: Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. We are an exciting organisation to work for, ranked as … clients Skills & Experience: Expertise in support, maintenance, and engineering enhancements to end-user focused hardware, technologies. Excellent experience in supporting a wide variety of end-user hardware in the Microsoft and Apple eco-systems Remote Desktop … Apple Business Manager, VMware Workspace ONE MDM, VDI support - ideally AWS Workspaces, AD and Group Policy administration, Okta Workforce SAML authentication experience Expertise in VDI (Vmware/Citrix), Office365, Cloud data management, MS sharepoint Knowledge on cloud technologies and migration to cloud services (Azure, AWS etc.,) Good understanding on MMD, WVD, Amazon Workspace Good understanding on Workspace More ❯
Previous experience working within the creative industry is highly desirable. Desirable Technical Experience: Microsoft Windows (client and server environments) Microsoft Entra ID (Azure AD) & Active Directory Office365 administration and support Networking essentials: WAN/LAN/DNS Slack & Zoom administration Jamf (for Apple device management) Support for Adobe Creative Cloud applications If you're a More ❯
them through to completion in a fast-paced environment. The successful candidate will bring strong technical expertise, problem-solving skills, and the ability to collaborate across multiple teams. From Microsoft environment upgrades … to AV systems, infrastructure migrations and service desk escalations, no two days will be the same. What you’ll be doing: Leading enterprise-scale Microsoft upgrades (Windows, Office365) Managing AV tech across meeting spaces with a focus on quality and reliability Providing 3rd line support and mentoring junior IT staff Troubleshooting and resolving complex infrastructure issues … and system migrations Contributing to process improvement and knowledge sharing What we’re looking for: 5+ years in a 3rd line IT support or similar role Strong knowledge of Microsoft technologies and enterprise IT systems Experience with AV, cloud environments (private/public), and ITIL processes Ability to juggle multiple projects with excellent communication skills Desirable: Azure, VMware/ More ❯
Shefford, Bedfordshire, South East, United Kingdom
Intercity Technology Limited
a 2nd Line Support Engineer, youll be the escalation point for our 1st Line team, tackling more advanced incidents and requests. Youll work across a diverse technical landscape from Microsoft365 and Azure to EPOS systems and network troubleshooting ensuring issues are resolved efficiently and to the highest standards. Youll also collaborate with third-party suppliers and … knowledge base articles to empower 1st Line teams. Deliver on-site support when required. Support Windows desktop environments, EPOS systems, and handheld devices. Troubleshoot LAN/WAN networks and Microsoft365/Exchange issues. Provide basic support for Windows Server environments (2008 R2 2019). Investigate and resolve Azure-related problems. Qualifications, Skills & Experience: Minimum 2 years … experience in a busy service desk environment. Strong knowledge of Microsoft365, Exchange Online, and Office Suite. Proven incident management and escalation handling skills. Experience with remote administration of workstations, servers, and network devices. Familiarity with Windows server and client operating systems. Solid understanding of network topology and systems monitoring. Excellent problem-solving skills and attention to More ❯
PM 10:00 AM - 6:15 PM About you With experience in IT support, ideally within professional services, you'll have strong knowledge of MicrosoftOffice365, Active Directory, Intune, Mimecast, VPNs, and two-factor authentication, along with hands-on experience supporting iPhones, laptops, and multi-screen setups. A proactive, service-driven approach, excellent problem-solving and More ❯
PM 10:00 AM - 6:15 PM About you With experience in IT support, ideally within professional services, you'll have strong knowledge of MicrosoftOffice365, Active Directory, Intune, Mimecast, VPNs, and two-factor authentication, along with hands-on experience supporting iPhones, laptops, and multi-screen setups. A proactive, service-driven approach, excellent problem-solving and More ❯
and written communication skills. Ability to work under pressure and meet tight deadlines. Experience with Microsoft domain infrastructure (Exchange, DNS, DHCP, Active Directory, etc.). Proficiency in Office365 Cloud services (Email, SharePoint, Teams, OneDrive). Ability to install, configure, and troubleshoot network hardware and cabling. Flexible working hours and participation in an on-call rota. Desirable … Skills: Confidence in communicating with third parties and vendors. Experience with public cloud deployments (Microsoft Azure/AWS). Ability to support and collaborate with service providers. Experience in driving network consulting expansion. More ❯
Service Desk Analyst/1st/2nd Line Support Analyst Attributes/Skills: • EXPERIENCE WORKING IN A LAW FIRM IS ESSENTIAL • Knowledge of Windows 10 and MicrosoftOffice365 • Understanding of PC Hardware and operating systems • Awareness of using Active Directory • Experience of logging tickets in ITSM call logging software IT Service Desk Analyst/1st/ More ❯
Service Desk Analyst/1st/2nd Line Support Analyst Attributes/Skills: • EXPERIENCE WORKING IN A LAW FIRM IS ESSENTIAL • Knowledge of Windows 10 and MicrosoftOffice365 • Understanding of PC Hardware and operating systems • Awareness of using Active Directory • Experience of logging tickets in ITSM call logging software IT Service Desk Analyst/1st/ More ❯
phone number removed);background-color:transparent;font-family:Arial;font-size:11pt;font-weight:normal;font-style:normal;} .cs9FB39EE4{color:#(phone number removed);background-color:transparent;font-family:'Microsoft Sans Serif';font-size:11pt;font-weight:normal;font-style:normal;} IT Support Analyst Up to £28,000 DOE South West London The role Interested in working for a … Respect confidentiality of customer information and promote adherence to security policies. Maintain accurate records of IT assets Skills required Essential: experience with Windows 10, Windows 11, MicrosoftOffice, Office365, Active Directory administration, Exchange administration, laptop hardware, desktop hardware, printer hardware, networking basics. Ideal: Software packaging, OS deployment (SCCM) and PowerShell. Company overview Our client is a leading specialist in More ❯
Weybridge, Surrey, United Kingdom Hybrid / WFH Options
SER Limited
as the year goes on. Ideal candidates will have experience working with a wide skillset and have a thirst for technologies. In this position you will be exposed to O365, Veeam, VMWare and much more. Again, technical skills are a must, but we are looking for someone who can take ownership of a position and always looking to step up … Pension scheme ** Private Healthcare ** Hybrid Working (After probation) ** Working with the latest technology in the market ** Paid Certifications ** Much More Essential Skills: ** Windows Server ** VMWare/Hyper-V ** Office365/Azure ** Networking – Firewalls/Routers/Switches ** Backup Experience ** MDM Intune Desirable: ** Previous experience at an MSP The client is looking to fill this opportunity immediately, so More ❯
Kingston Upon Hull, East Riding of Yorkshire, United Kingdom
Principal IT
a Desktop Support Engineer, Technical Support or similar Good language and communication skills Certifications in Microsoft/Comptia/ITIL and cisco would be advantageous Familiarity with Office365, Network troubleshooting and MS Intune Excellent problem solving and multitasking skills Strong experience of working with Microsoft Windows OS with some experience of Android/iOS Ability More ❯
Out in Science, Technology, Engineering, and Mathematics
requests for technical assistance via phone, chat and Self-Service WEB tickets Assist users with Password resets and unlocks Troubleshoot MicrosoftOffice/Outlook 2013/16/O365 Provide Smart Hands support assistance (where applicable) Remain current with support changes/updates and adherence to the Company Policies and Incident Management process Remotely diagnose and troubleshoot PC, printer … experience Knowledge of PC hardware and software Flexibility in working hours Knowledge of call center metrics for operations support HDI Support Center Manager Certification (preferred) Other IT Certifications, e.g., Microsoft (preferred) Ability to make sound decisions in real-time crisis Ability to follow set procedures and processes Excellent documentation skills Ability to work independently and/or in a More ❯
a senior escalation point for complex IT support issues across hardware, software, and SaaS environments Supporting Apple macOS devices at scale using Jamf Pro, and managing Windows endpoints via Microsoft Intune Administering identity and access management using Okta, including user lifecycle, SSO, and MFA policies Contributing to the design and improvement of email security and hygiene processes using platforms …/3 Support, Systems Administrator) Deep experience with macOS and/or Windows device management in enterprise settings Hands-on use of management platforms such as Jamf Pro , Microsoft Intune , or similar Exposure to identity providers like Okta , including SSO configuration and access policies Experience with email security platforms (e.g., Proofpoint , Postmark , Mimecast, or comparable) Familiarity with security and … compliance frameworks - a Security+ certification or equivalent knowledge is a plus Experience in cloud-based environments (e.g., Google Workspace or Microsoft365) Strong communication skills and the ability to collaborate across technical and non-technical teams A problem-solving mindset and willingness to learn or mentor others as part of a growing team Scripting or automation experience More ❯
a senior escalation point for complex IT support issues across hardware, software, and SaaS environments Supporting Apple macOS devices at scale using Jamf Pro, and managing Windows endpoints via Microsoft Intune Administering identity and access management using Okta, including user lifecycle, SSO, and MFA policies Contributing to the design and improvement of email security and hygiene processes using platforms …/3 Support, Systems Administrator) Deep experience with macOS and/or Windows device management in enterprise settings Hands-on use of management platforms such as Jamf Pro , Microsoft Intune , or similar Exposure to identity providers like Okta , including SSO configuration and access policies Experience with email security platforms (e.g., Proofpoint , Postmark , Mimecast, or comparable) Familiarity with security and … compliance frameworks - a Security+ certification or equivalent knowledge is a plus Experience in cloud-based environments (e.g., Google Workspace or Microsoft365) Strong communication skills and the ability to collaborate across technical and non-technical teams A problem-solving mindset and willingness to learn or mentor others as part of a growing team Scripting or automation experience More ❯
Lincoln, Lincolnshire, East Midlands, United Kingdom
Paradigm Employment Services LTD
and an ability to adapt to new software/programs. A strong understanding and experience of the Microsoft desktop and server stack including Windows 10, Windows Server, Office365 and Microsoft Azure. A good broad knowledge of networking technologies and concepts such as LAN/WAN, DHCP etc. What we offer in return to the successful More ❯
early career. Requirements: Experience or an understanding of how a technology support desk works, preferably surrounding the ITIL framework Knowledge of a range of technology from Microsoft (Office365, Active Directory, Exchange, Windows Server, etc.) Strong motivation and desire to work in a fast-paced environment Excellent written and verbal communication skills Strong interest in IT The More ❯
Waterlooville, Hampshire, South East, United Kingdom
Bennett and Game
Overview This role is a blend of responsibility and growth. You'll already be confident in: Taking ownership of escalated support requests Communicating clearly with clients Troubleshooting issues in Microsoft365, Windows, and networking environments You'll be building experience in: Project delivery and migrations Azure AD and cloud-first environments Security standards and best practices Scripting More ❯
and incidents promptly to relevant personnel, including security. Person Specification This section details the knowledge, experience, and competencies required for acceptable performance in this role. Qualifications and Professional Membership Microsoft Certified Solutions Associate (MCSA) or Microsoft Certified Solutions Expert (MCSE) - Desirable Cisco Certified Entry Networking Technician (CCENT) or Cisco Certified Network Associate (CCNA) - Desirable ITIL V3 - Desirable Technical … management, and patching - Essential Experience with ticketing systems - Essential Understanding of IT systems - Essential Rack installation - Desirable Customer service experience - Desirable Advanced application use (Excel, SharePoint, Google Docs, Office365, etc.) - Desirable Hardware troubleshooting, diagnostics, repair, and replacement - Essential Skills and Behavioral Competencies Excellent communication skills, written and verbal - Essential Excellent organizational and time management skills - Essential Strong More ❯
Crawley, Sussex, United Kingdom Hybrid / WFH Options
Thales Group
Windows Server administration, Active Directory, Remote Access, Virtual Private Networks (VPN), Microsoft Certificate Services, Active Directory Federation Services or other Federation Services, Microsoft Azure, Microsoft EntraID, Microsoft365, Linux, Docker and Kubernetes Understanding of APIs and the implementation thereof Familiarity with large enterprise organization structures, buyer personas, consumer personas and needs for security technologies (application, data, network security More ❯
West Sussex, South East, United Kingdom Hybrid / WFH Options
In Technology Group Limited
across several clients of theirs. Ideal candidates will have experience working with a wide skillset and have a thirst for technologies. In this position you will be exposed to O365, Veeam, Azure and much more. Again, technical skills are a must, but we are looking for someone who can take ownership of a position and always looking to step up … and apply below, we are moving fast with this vacancy! Benefit Package: ** Pension Scheme ** Paid Certifications ** Free Parking ** Hybrid Working After Probation Essential Skills: ** Windows Server 2022 ** Virtualisation ** Office365/Azure ** Networking - Firewalls/Routers/Switches ** Backup Experience ** MDM Intune ** Cisco Requirements: ** 3+ years of current MSP experience as a 3rd Line Engineer The client is More ❯
to internal IT team members and third-party vendors as appropriate Support all end user business applications and systems including: Windows, Android and iOS device administration and lifecycle management, Microsoft365 application support, Azure and Intune management, Enterprise financial systems (IFS, Pronto, Sage and others) Liaise with 3rd party providers where appropriate for the support and on … genuine eagerness to learn new skills and grow your career is essential Flexible, proactive and process driven Ability to demonstrate effective communication with internal and external stakeholders ITILv4 understanding Microsoft Azure and Intune working experience Network Administration understanding and experience 2+ years in a IT support role and environment UK Driving licence - occasional travel required to regional office locations More ❯